Ahmed Hegazy

S E N I O R S Y S T E M A D M I N I S T R AT O R

Profile Details
Senior System administrator with 5+ years of progressively complex experience Egypt
managing and supporting a variety of network environments, technologies, and Cairo
equipment, for large and small-scale. Repeatedly recognized for outstanding ability to 0096659407524
initiate, design, lead, and implement projects and solutions. An exceptionally sharp hegazy.it@gmail.com
innovator with excellent communication skills.

Links
Education linkedin
Tanta University, Tanta, Egypt

Skills
SEPTEMBER 2009 — JUNE 2014

B.S. Electrical Engineering (Computers &

Microsoft Active Directory
Automatic Control)
Mikrotik Firewall

Experience
Server Administration

Network Support
Senior System Administrator, International Company for furniture, Jeddah,
Saudi Arabia
DECEMBER 2020 — PRESENT Languages
Arabic
Senior System Administrator, El Hazek Construction, Cairo,Egypt
J U LY 2 0 2 0 — D E C E M B E R 2 0 2 0 English

System Administrator, AL-TAWI READY MIX & CEMENT, Riyadh,Saudi

Arabia
APRIL 2017 — NOVEMBER 2019

Responsibilities :

1 - Responsible for the infrastructure, applications, and operations of servers,

network, desktops, and numerous IT services, equipment, and systems for
corporate offices and multiple retail store locations.

2 - Managed Windows Server 2008/2012/2016 servers including deployment,

hardware, software, configuration, troubleshooting, and performance monitoring.

3 - Administered multiple Windows Server roles and features comprising File,

Print, Terminal, and Windows Server Update Services, and Active Directory services
including user and group accounts and group policies.

4 - Supervised help-desk operations ensuring help-desk calls and tickets were

properly documented, responded to, and resolved according to performance
benchmarks.

5 - Develop backup, recovery and archival procedures Ensure backup and recovery
plan is adhered to daily Prepare for, and recover from, hardware and software
failures. Coordinate and communicate with impacted users Apply OS patches and
upgrades as need.

6 - Implemented and managed reliable network security utilizing packet filter,

NAT, firewall and policy-based network solutions that address needs spanning the
corporate firewall, DMZ, intranets, and extranets.