Professional Documents
Culture Documents
1st Draft Research For Geme's Memebers
1st Draft Research For Geme's Memebers
1st Draft Research For Geme's Memebers
1. GEMECHIS MEKURIA……………………………………………...0035/13
2. EMEBET MARI ……………………………………………................0031/13
3. DADITU DESALE………………………………………………….…
4. GELANE WAKTOLE………………………………………………...
5. MERSHAYE BIRHANU……………………………...........................
MAY, 2024
BURAYU, OROMIA
DECLARATION
We declare that the project entitled “Challenges and opportunities of vat administration in
Ethiopian revenue and custom authority (the case of Burayu city administration)” is our
original work and has not been presented for a degree in any other university and that all sources
of material used for the project have been duly acknowledged and we have made it independently
with the close advice and guidance of our advisor Mr.Lamesa Negari (MA).
APPROVAL SHEET
This is to certify that the research paper prepared by Gemechis Mekuria,Emebet Mari,Daditu
Desale,Gelane Waktole and Mershaye Birhanu entitled on the ‘‘Challenges and opportunities of
vat administration in Ethiopian revenue and custom authority (the case of Burayu city
administration)” Submitted in Partial Fulfillment of the requirement for the Degree of Bachelor
of Arts (BA) in Accounting and Finance complies with the regulations and meets the accepted
standards with respect to originally and quality.
I
ACKNOWLEDGEMENT
At the beginning, my all the praise and glory be to the almighty God for his strength, assistance
and encouragement, who enabled us to accomplish our paper despite all the difficulties. This
paper is not only the result of our effort; but also it is the result of the cooperation of many
individuals. First, we are very grateful to Advisor Mr.Lamesa Negari (MA) for his valuable
and irreversible advice, helpful comments and continuous encouragements throughout the study.
We also want to thank all our families for all their continuous help, care and love throughout
our academic career. Last, but not least, we would like to express our powerful gratitude to, all
the employees of Ministry of Revenue Authority in Burayu City Administration for their support
in providing us useful data and necessary information and all individuals contributed their useful
ideas in any way and other persons that helped us to succeed our study.
TABLE OF CONTENTS
DECLARATION ................................................................................................................................................ I
ACKNOWLEDGEMENT ................................................................................................................................... II
LIST OF FIGURE ............................................................................................................................................. VI
LIST OF TABLES ............................................................................................................................................. VI
LIST OF ACRONYMS ..................................................................................................................................... VII
ABSTRACT ................................................................................................................................................... VIII
CHAPTER ONE ............................................................................................................................................... 1
INTRODUCTION ............................................................................................................................................. 1
1.1. Back Ground of the Study ................................................................................................ 1
III
2.2.2 De- registration ............................................................................................................................ 5
2.2.3 Effect of non- registration ............................................................................................................ 5
2.3. Principal components of VAT.............................................................................................. 5
4.2 Responses from the Ministry of Revenue Authority in Burayu City Administration
Employees ................................................................................................................................. 19
REFERENCES ................................................................................................................................................ 24
APPENDIX .................................................................................................................................................... 25
V
LIST OF FIGURE
Figure 1: Cart of Conceptual Framework ..................................................................................... 14
LIST OF TABLES
Table 1: Characteristics of the Respondents Age ....................................................................................... 17
Table 2: Characteristics of the Respondents Sex ........................................................................................ 18
Table 3: Characteristics of the Respondents Educational Level ................................................................. 18
Table 4: Marital status Characteristics of the Respondents ........................................................................ 19
Table 5: Work experience Characteristics of the Respondents ................................................................... 19
Table 6: Do you think that you are giving enough understanding for the society to pay VAT? ................ 19
Table 7: Do you think that the business process in the company is favorable for VAT payer? ................. 20
Table 8: Are value added tax registered report their invoice properly and timely basis? ........................... 20
Table 9: Is the perception of the society is enough about VAT? ................................................................ 20
Table 10: Do you think that there is enough human resource to serve the VAT registered?...................... 21
Table 11: Is there modern equipment to treat the customer in mechanized way? ...................................... 21
Table 12: Is there enough station to serve the VAT payer in a mechanized way? ..................................... 21
Table 13: Is there any way of controlling the VAT register at the time of fraud on VAT payment? ......... 22
LIST OF ACRONYMS
VII
ABSTRACT
The study emphasizes on the challenges and opportunities of value added tax in Ethiopian
revenue and custom authority. The major problem in connection with VAT implementation is
whether to perform or not properly perform this newly introduced system value added tax
(VAT) with rule and regulation settled in proclamation 285/2002 by the government. The main
objective of the study was to examine and assess the challenges and opportunities of VAT
administration in ERCA. And also to relate the theoretical aspect of the study with practical
to achieve these objectives, the primary and secondary data were collected using
questionnaires, VAT guide and other ERCA documents. Thus, the sample respondents were
selected using simple random sampling due to homogeneity of the target population. The
collected data were analyzed through descriptive method. The conclusion reveals that, the VAT
registered pay tax properly and timely. However, there are also some others who are not in
the position of doing so. Since there is high level of perception problem regarding the VAT
payment; there is problem of proper and timely payment of VAT. Thus, it is advisable for ERCA
to design different mechanism in order to increase the awareness of the taxpayers. And also,
better to work more in creating awareness regarding VAT in order to change the perception
of the society.
Key Words: Challenges and opportunities, revenue and custom authority, VAT, ERCA,
Burayu city
CHAPTER ONE
INTRODUCTION
VAT was invented 1954 by a French economist Maurice Laurie who the director of Frances tax
authority. France was the country to introduce VAT effective form April 10, 1954. By 1969, only
eight nations have adopted VAT, out of this, Cote Devour was the first country in Africa County
in Africa to introduce VAT in 1960. Since 1979, VAT has been adopted as the main form of an
indirect tax by many countries in different parts of the world. According to international monetary
fund (IMF) (1944), more than 4 billion, 70% of the world’s population now lives in country with
VAT and VAT raises about $18 trillion in tax revenue, roughly one quarterly of all government
revenue. Currently, among 190 countries of their tax system, and from 53 members of counties of
African Union, 33(60%) have introduced VAT (Abate: 2008).
By understanding the introduction and importance of VAT system, the Federal Democratic
Republics of Ethiopia (FDRE) has adopted VAT in to its tax system in 2003. It has introduced
on January 2003, replacing the former sale tax system. The VAT proclamation number 285/2002
(VAT law has been ratified by the House of People Representative (HPR) six months before VAT
implementation (July, 2002).
1
The implementation and collection of VAT in Ethiopia has faced different challenges like weak
administration on the tax authority and lack of awareness by VAT payer. These weak
administration and poor awareness by VAT payer will have a direct impact on the government
administration.
3
CHAPTER TWO
2. LITERATURE REVIEW
A person who is require to registered to register for the VAT is a ‘’taxable person’’ who is subject
to the duty to impose and collect VAT on all supplier whether or not the person is registered. It is
important that the low make this clerk and not excluded a person from the scope of the low just
because of a failure (deliberate or otherwise) on the part of the person to apply for registration.
5
2.3.1. Input VAT
Input VAT is the VAT payable by a taxable person on goods and services supplied to him and on
goods which he imports for the purpose of a business carried on by him and which registered for
VAT. Viewing the concept from the other angel, it is the VAT payable on purchase on taxable
supply including capital goods and operating and advertisement expenditures.
2.3.2. Output VAT
Output VAT is the VAT collectable by a taxable person at the time of sale of taxable goods and
services (supply). It is the VAT chargeable on sales of taxable goods and service whenever a
taxable person supplies taxable goods or services to other person. VAT must be included in the
price charged for those taxable goods or service. This is output VAT for the supplier. Output VAT
is not a component of the sales price rather it is a liability to the taxable person which is collected
on behalf of the tax authority.
The logic of VAT is that during a VAT accounting period, a VAT reregistered person pays VAT
on its purchase, which is called input VAT, and the person charges VAT on its sales, which is
called output VAT. At the end of the VAT accounting period, the difference between the amount
of output tax and input tax represents either VAT payable to the tax authority or VAT refundable
from the tax authority.
7
As per the principal of taxation (Abudulahmit; 2002), a person should be taxed only accounting to
his /her ability to pay, but it is in congruent with this principle because poor person soon pay higher
percentage of their income for the level of consumption they have a number countries have,
however exempted basic necessities particularly food item from vat in order to compensate for its
regressive effects time of introducing VAT.
It is important that tax payer should fully understand the vat rate would apply only on their value
added. Ignorance may lead the public to accept price increase false fully attributed to VAT without
question. The important requirement of the successful introduction of VAT is an adequate
publicity campaign aimed at both taxpayers and consumers Argentina, Korea, Columbia, Mexico
and Indonesia were all engaged in substantial campaign of VAT well before the final decision to
adopt the tax was made (Jhon;1973).In order to despite some of the general worries, a services of
articles, questions and answer session, feature stories and lecture, seminars conferences and
meeting were made in Korea on VAT in addition to daily newspaper, TV and radio (Han,1987).
B. Lead-in-time
Enough lead-in-time should be allowed to permit careful preparation of regulation, in turn reform
and system for registration taxpayers and processing VAT return and payment. Chile was able to
reduce the lead-in-time a few months because of prior experience with turnover tax (Jan tsces,
1987). In addition, Zambia has launched successes fully within a short period of 9 month time
(Edward, unpublished) And Korea and exerted on filling tax reform before the actual
implementation of VAT during 1977(Han,1987).
C. organizational issue
Major decisions that must be taken before introducing a VAT are the choice of organization to
administer the tax and organizational changes required by the introduction. VAT nearly all
developing countries that apply a VAT through retails stage have assigned its administration to the
same organization that administers income taxation usually also administer the taxes that the VAT
replace. Some developing countries have considered establishing a separate organization to
administer VAT (Jan Satchel, 1987). For example, Zambia has organized a separate VAT
department to administer VAT (Jhon; 1973)
D. Staffing requirement and training
Most developing countries have had to retain their staff to administer the tax. Given the resource
constraints faced by tax administration in developing countries most of them have conducted
adequate training program. Where training has been in adequate, the tax payer’s resistance to the
tax intended to increase (Murphy and Higgins).
9
2.13.2 VAT administration
Identifying tax payers processing returns, collecting collection ,making refunds, auditing tax
payers, and levying penalties the main tasks must be performed by the organization in charge of
VAT. Tax payers must apply with invoicing and booking requirements in addition of filling
reforms and paying the tax (Bhatia; 2003).
A. Tax payers’ identification
Developing countries have approach registration for VAT in a variety ways. In countries in which
a sales tax through their retail stage that was in force before VAT, tax payers usually were not
required to register again and use old identification numbers. In counters were the pervious sales
tax did not extend to the retail state, all tax payers have been required to register for VAT (Murphy
and Higgins).
Under foreman VAT system, any person who wishes to starts a business must register with the
distinct tax office within 20 days from the date of decrement. Then the district tax office will issue
a traders registration certificate within 7 days of receiving an application (Murphy and Higgins).
B. Invoicing and bookkeeping requirement
Most developing countries require some form of invoicing for all transactions on which VAT is
charged, including sales to final consumers. To encourage consumer to request invoice, a few Latin
American government hold lotteries in which invoices are the tickets.
C. Filling and payments requirement
Regular VAT taxpayers are required to fill and pay tax monthly, however; in the time of inflation
the period may be reduced to be monthly. In Zambia, all registered supplies are required to ledge
a VAT return within 21 days after the end of the relevant tax period (Edward, unpublished)
Few developing countries, however, use computers effectively to detect taxpayers that stop filling
VAT return (John; 1973).
D. Audit of VAT
The initial literature to VAT tensed to minimize administrative difficulties by emphasizing the
bulletin chalking mechanisms of the tax. The considerable evasion of VAT existing in developing
countries methods used to evade VAT include, among others
Under reporting of sales, abuse of the credit mechanism (which may invoice the use of false
invoices) and fraud tent refund claims (Jantscher, 1987).
Developing countries that have enforced VAT most successfully have opted or audit method that
call for checking a few selecting item among as large a number of taxpayers as possible
(Jhon;1973).
According to Edward (unpublished) Zambia VAT office has different type of inspection or visits.
Firstly, normal control visit that is carried out by two officers on higher risk areas in turnover
compliance.
In addition to examining taxpayer’s records several countries enforce control of VAT by checking
inventories of goods on hand and inspecting merchandise in shops, warehouses, store rooms and
other business promise (Jhon;1973).
E. cost of administration
The cost of administration of a VAT in developing countries usually ranges between one and the
two percent of collect. But low collection cost mean that the administration is concentrating
executively on the largest taxpayers and neglecting the others rather than efficiently (Jantscher,
1982). In Ethiopia, FIRA spends only 0.0025% of revenue for tax collection. This low expense
does not always translate in efficiency (Tax low design; 1996).
2.14. Penalties
Penalties for international and server tax evasion and tax payer noncompliance with the tax lows
are a common tax administration practice in the world. Nonetheless, the types of penalties imposed
for violation of VAT legislation differ from country to country. Some countries send violators
directly to others temporarily close the tax payer’s business premises. Some levy stringent fines
for failure to register and to fill return on time.
In the Ethiopia case, according to articles 45-47, administrative penalties are imposed while
business are not registered for VAT where registration is required, where any person issued
incorrect tax invoice, where invoice are issued without being registered, where there is
underpayment and late filling of returns.
11
following studied papers were selected from other countries and from Ethiopia to show the
findings and the recommendations that are related to this study.
Awareness
Infrastructure
Integration
13
VAT
VAT
REVENUES
Tax
evasion
Regulation
Tax
Time
Audit
CHAPTER THREE
3. RESEARCH DESIGN AND METHODOLOGY
The study will be conducted in Oromia regional state of Burayu Oromia Special Zone. Burayu is
one of the cities found in Oromia Regional State in Ethiopia. The city is found 10km far from
Finfinne (Addis Ababa) the capital of Oromia Regional state, Ethiopia, and Africa, on the main
road from Finfinne-Ambo-Nekemte-Asosa on the west ward. It is a major living area for nations,
nationalities and peoples. It is divided into six (6) kebeles. These kebeles are: GafarsaBurayu,
Lakku Katta, Malka Gafarsa, Gafarsa Nonno, Gafarsa Gujjee and Burayu Kata. Burayu shared
border with different cities and woredas. On the west direction, Walmara woredas, Sululta city
from North, on the South Sabbata Hawasworeda, and Finfinne from East. The total area of the city
was 9057 hectares. However, the number of population is increasing dramatically. In the year 1977
only 4138 people lived in the area. But, in the 1999 this number increased dramatically to 63,873.
Now more than 334,797 peoples live in the city (Burayu Communication affairs Bureau,
2019).This Oromia Special zone is located in western part of Ethiopia which is demarked by
administrative boundary from the capital city of Ethiopia, Addis Ababa. Burayyu ,Oromia Special
zone Before people settled in Burayu, the place was covered by big forest. As the number of people
increased they expanded to find the farm land, the forest was cleaned. Burayu was founded in 1946
by the land lord and governor of the area Girazmach Roobii Kallacha. In the late 18th c Burayu
and the area was conquered by Oromo Tulama called Gosa Gulale (Gulalae Clan). The clan formed
the system called Gada system around the area called Qachare to rule themselves (Burayu
Communication Bureau, 2019). The name “Buraayuu” named from the black tree called
“Burayuu” found in that area in the ancient time. Traders come to Finfinnee (Addis Ababa) from
Wallaga, Jibaat, Gindabarat, and Mugar to take rest and meet each other under this black tree
(ibid). According to the information from Burayu Communication affairs Bureau (2019) the
Institutions in the city include: Number of government sections 31, Number of non-government
sections 9, Number of Federal government sections 16, Number of oil centers 6. The Populations
size, density and distribution of Burayu city is that the Number of total population: Male=199,013
and Female 176,336, grand total is 375,349. Density: in one kareemeter square 0.011 peoples
living and the Number of peoples by religions: Orthodox=35%, Muslim=25 %, Waqefata=4%,
Protestant=36% according to data obtained from Burayu Communication affairs Bureau (2019)
Burayu city is found 2450-2600 above sea levels. The city has two historical places: Anfoo and
Irreecha Malka Atete and five (5) tourist sites including these two historical places, Gafarsa Dam,
Dire Gujee, Galiima Anfoo and Kolobo forest (ibid). Regarding the peace and security of the
society in city was given priority first for peace and supporting the peace keeping by their power,
wealth and money. Different social class: Qerro`s, Aba Gada`s, Elders, religion fathers, women’s,
and investors are working together when any peace and security problem happened in the city.
Also, the city was a village for different youth came from different Oromia zones, which make the
city to have high number of youth more than city capacity. As these youth are unemployed, it was
very dangerous for security. / has a latitude and longitude of 8°9'N35°31 'E and an elevation of
15
2085 meters. This town has an estimated total population of 36,563 of whom 1 8,837 are men and
1 7,726 are women; 23.97% of its population are urban dwellers and 76.023% are rural dwellers.
In this town there are 13469 house hold. Burayu is known for its factory. During the 1960s,
experimental factor were started around in the Burayu 1960s.
The study under consideration would attempt to apply the descriptive research design and various
data collection methods which would be suitable for successful accomplishment of the descriptive
research.
Both qualitative and quantitative data analysis techniques were employed to analyze the data
collected from primary and secondary sources.
The qualitative data analysis was applied to explore prospects and identify major problems
observed in implementing and administering VAT. While quantitative data analysis was made for
comparative analysis in assessing the relevance of practice of VAT in relation to the content of
Ethiopian VAT law.
17
Total 86 100%
Source: own survey (2023)
Regarding the respondent’s age, Table 1 above shows that out of the 30 respondents 0% (0) are
18-20 years old, 100%() respondents are 20-50 years old, and 0% (0) Above 51 years old. This
implies that all of the respondent’s age ranges between 20-50 years. it indicate the ministry has
productive manpower to detect any evasion fraud that happen from the tax payer and it questioned
the tax office poor vat administration capacity.
Regarding the respondent’s Gender, Table 2 above shows that out of the 86 respondents, 62
respondents (72%) are male, 24 respondents (28%) are female. This implies that the majority of
the respondents are male.
As indicated table 3 Moreover, educational level of the respondents was also studied and results
show that out of the 86 respondents, 74(86%) are Degree, 12(14%) Master this shows that all the
respondents are qualified enough to easily understands and respond the questioners correctly. The
ministry should encourage those employees who want to follow for masters or above in order to
increase the number of qualified employee.
Concerning the respondent’s marital status, Table 4. above shows that out of the 86 respondents,
49 respondents (57%) are single; 36 respondents (42.8%) are married and 1 respondant (1.2%) are
divorce. This implies that the majority of the respondents are single.
Table 5: Work experience Characteristics of the Respondents
Work experience Frequency Percent
2-5 40 46.5%
6-10 43 50%
11-15 2 2.3%
16-20 1 1.2%
Above 20 _ _
Total 86 100%
Regarding the respondent’s year of experience in the specific field, Table 5 above shows that out
of the 86 respondents 46%(40)have 2-5 year of experience, 50%(43) respondents have 6-10 year
of experience, 2.3% (2) respondents have 11-15 years of experience, 1.2% (1) respondents have
16-20 years of experience. This implies that the majority of the respondents have medium year of
experience of work experience in the ministry revenue. it indicate the ministry lack of experienced
manpower to detect any evasion fraud that happen from the tax payer and it questioned the tax
office poor vat administration capacity.
19
Choose Frequency Percent
Yes 39 45%
No 47 55%
Total 86 100%
Source: own survey (2023)
Regarding weather, they are giving enough understanding for the society to pay tax, Table .6 above
shows that out of the 86 respondents, 47 respondents (55%) does not give enough understanding
to the society, 39 respondents (45%) are giving enough understanding to the society. This implies
that the majority of the respondents has not giving enough understanding for the society to pat tax.
This indicates that, the majority of the society has no enough understanding about paying VAT.
Table 7: Do you think that the business process in the company is favorable for VAT
payer?
Regarding weather, they think that the business process in the company is favorable for VAT
payer, Table 7 above shows that out of the 30 respondents, 28 respondents (93.33%) choose
“yes”. 2 respondents (6.66%) choose “No”. This implies that the business process in the
company is favorable for majority of VAT payer.
Table 8: Are value added tax registered report their invoice properly and timely basis?
Regarding weather, value added tax registered report their invoice properly and timely basis,
Table.8 above shows that out of the 30 respondents, 27 respondents (90%) choose “yes”. 3
respondents (10%) choose “No”. This implies that the majority of value added tax registered report
their invoice properly and timely basis.
Regarding weather, the perception of the society is enough about VAT. Table.9 above shows
that out of the 30 respondents, 29 respondents (96.66%) choose “No”. 1 respondent (3.33%)
choose “Yes”. This implies that the majority of the society’s perception is not enough about
VAT.
Table 10: Do you think that there is enough human resource to serve the VAT registered?
Regarding weather, they think that there is enough human resource to serve the VAT registered.
Table 10 above shows that out of the 30 respondents, 29 respondents (96.66%) choose “No”. one
respondent (3.33%) choose “Yes”. This implies that the human resource is not enough to serve the
VAT registered.
Table 11: Is there modern equipment to treat the customer in mechanized way?
Regarding weather, there is modern equipment to treat the customer in mechanized way. Table 11
above shows that out of the 86 respondents, 86 respondents (100%) choose “No”. zero respondents
(0%) choose “Yes”. This implies that there is no modern equipment to treat the customer in
mechanized way.
Table 12: Is there enough station to serve the VAT payer in a mechanized way?
21
Source: own survey (2023)
Regarding weather, there is enough station to serve the VAT payer in a mechanized way. Table 12
above shows that out of the 30 respondents, 25 respondents (83.33%) choose “No”. five
respondents (16.66%) choose “Yes”. This implies that there no enough station to serve the VAT
payer in a mechanized way.
Table 13: Is there any way of controlling the VAT register at the time of fraud on VAT
payment?
Total 86 100%
Regarding weather, there is any way of controlling the VAT register at the time of fraud on VAT
payment.
CHAPTER FIVE
5. CONCLUSSION AND RECOMMENDATION
The main objectives of this research are to investigate challenges of VAT administration in
Ethiopian revenues and customs authority under Burayu branch office. In reaching to the
conclusion and recommendation both the taxpayers and the revenue authority officials were asked
with structured and semi structured questionnaires to investigate the existing
problem of the tax administration of the selected officers of Authority. Based on the presentation
and analysis of the data obtained, conclusions and recommendations drawn are discussed in this
chapter.
5.1. Conclusion
According to findings of this study, taxpayers encounter different problems. Among the major
factors influencing taxpayers perceived VAT Administration include complex tax system,
cultural background, awareness and compliance. According to perceived level of VAT
Administration, about seventy five percent of relative response of taxpayers to overall perceived
VAT administration measure was not satisfactory. This could lead to poor actual VAT
Administration problem. On average, complex tax system, cultural background, awareness and
compliance are those relative factors studied in this research. These have significant effect on
VAT Administration, reduce government income and hinder country’s development progress in
general.
It was found that having less experience in a given business has visible effect on VAT
Administration. Complex tax system has positive and significant impact in influencing VAT
Administration. Another important factor contributing to VAT Administration is the capacity of
the authority to investigate tax system. Capability of authority to investigate actual taxable
income or improving chance of detection, significantly affect VAT Administration.
Awareness of taxpayers regarding why the citizen pays tax also impact VAT Administration.
Positive perception of the citizen to pay tax also affects VAT Administration. Contrarily, weak
follow up has no significant impact. Cultural backgrounds of taxpayers have significant impact
on VAT Administration
5.2. Recommendation
Based on the findings, this study suggest to Ethiopian revenues and customs authority, Burayu
branch office, the following issues to mitigate the problems associated with VAT
administration. Since having less experience in a given business has visible effect on VAT
Administration, the authority/government has to give attention less experienced VAT registered
organization and support them in different aspect. Because of complex tax system has positive and
significant impact on VAT Administration, the authority has to improve its capability to enhance
VAT Administration level. With regard to awareness, the tax authority of ERCA Burayu branch
office has to give updated and proper awareness on VAT Administration with its benefits and
related consequence. Hence, if the authority puts some enforcement and properly follow on the
simplicity of tax system it can easily improve VAT Administration. The role of tax awareness and
23
perception of tax payers towards the tax system is pivotal for voluntary VAT Administration
decision; hence, the Ethiopian Revenue and Customs authority Burayu branch office should
continuously work on tax payer’s awareness creation and tax knowledge by giving adequate tax
training and education to tax payers especially by giving clear feedback for taxpayers. The ERCA
shall provide continuous problem solving and practical trainings to tax payers by using media such
as Television, Radio, and Newspaper etc... and by arranging training sessions through integration
with universities. It is also recommendable to incorporate tax course in educational curriculums as
a common course just to create tax awareness to citizens. ERCA should also encourage devoted or
committed employee through different mechanisms such as by giving recognition for them, by
giving some additional incentive; this will ultimately encourage VAT Administration. Government
should ensure accountable and transparent so that taxpayers are willing to pay tax and understand
its outcome. Unless taxpayers understand the result of their contribution to pay tax, they are not
willing to register to VAT. Particularly, Burayu revenue office has to give training to the whole
society starting from elementary school in the form of education. Burayu revenue office should
carry out monthly and quarterly monitoring and evaluation and the reports should be well analyzed
for continuous improvement. Burayu revenue.
REFERENCES
Abate, M.T, (2008): Ethiopian tax accounting: principles and practice A.A
Fjeldstad, O and ranker, L. (2003).taxation and tax reforms in developing
countries.8thedition: illustration from sub-Saharan Africa, Bergon, Norway: Chr. Michelan
Institute.
HL Bhatia, (2003). Public finance 24th revised edition: New Delhi.
Gebrie Worku, (2006). Ethiopia tax accounting theory and practice 2nd edition: Finfinne, Alem
printing press.
John Winfrey, (1973). Public finance and taxation 5th edition: U.S.A.
MisrakTesfaye, (2008) Ethiopia tax accounting theory and practice 1stedition: Finfinne, Mega
printing press.
Murphy Higgins, (2001) Concept in Federal Taxation. 1stedition: Stanford University
Victor Thuronyi (1996). Tax design and drafting; international monitory fund 3rd edition:
Colombia University.
Journal reference
Negarit Gazeta of the Federal Democratic Republic of Ethiopia (2002) Value added tax
proclamation no. 285/2002: finfinne,
Tefera, A.H. (2004) Assessment on the VAT implementation in Ethiopia. UN conference
centre,A.A
Wollela Abehodie Yesegat, (2008). Value added tax administration in Ethiopia Finfinne
University.
Website reference
Ethiopian revenue and custom authority:www.mor.gov.et/ercaweb /index /html.
http://www.dictionary.cambrige.org/
http://www.iiste.org/books /
http://www.iiste.org/journals/
http://www.merriam-webster.com/
http://www.oed.com/
APPENDIX
RIFT VALLEY UNIVERSITY BURAYU CAMPUS
Faculty of Business and Social Sciences
Department Of Accounting and Finance
Dear Respondents:
The purpose of the questionnaire is to collect information from the credit customer of the
commercial bank of Ethiopia Burayu Branch for research purpose so believe that there is nothing
behind the study and all your response would be confidential .Hence you are kindly requested to
fill the questionnaires given below. We are grateful and forward our thanks for what you are going
to do.
General Instruction
Please read the question meticulously and forward your answer as there are options for each
question. Please feel free to fill the questionnaire and thanking you in advance for your
25
cooperation and put tick (‘X’) mark and write your own opinion on the space provided to provide
your answer as appropriately.
6. Do you think that you are giving enough understanding for the society to pay VAT?
7. Do you think that the business process in the company is favorable for VAT payer?
8. Are value added tax registered report their invoice properly and timely basis?
Yes No if any________________
10. Do you think that there is enough human resource to serve the VAT registered?
12. Is there enough station to serve the VAT payer in a mechanized way?
13. Is there any way of controlling the VAT register at the time of fraud on VAT payment?
27