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IN ISO 9000:2015

Quality Management System -Fundamentals and vocabulary


This is guidelines of Quality(must read it) have many terminology
(definition) of Quality.
in which Definition of QA and QC is
As per Iso 9000 : 2015
section 3.2 Related terms to Organization
QA : Part of Quality Management QC : Part of Quality Management
focused on providing confidence that focused on fulfilling quality
quality requirements will be requirements.(ISO)
fulfilled.(ISO)
Comparison chart
Quality Assurance v/s Quality Control comparison chart
Quality Assurance Quality Control
Definition
QA is a set of activities for ensuring QC is a set of activities for
quality in the processes by which ensuring quality in products. The
products are developed. activities focus on identifying
defects in the actual products
Focus produced.
on
QA aims to prevent defects with a QC aims to identify (and correct)
focus on the process used to make the defects in the finished product.
product. It is a proactive quality Quality control, therefore, is a
process. reactive process.
Goal
The goal of QA is to improve The goal of QC is to identify
development and test processes so that defects after a product is developed
defects do not arise when the product and before it's released.
is being developed.
How
Establish a good quality management Finding & eliminating sources of
system and the assessment of its quality problems through tools &
adequacy. Periodic conformance audits equipment so that customer's
of the operations of the system. requirements are continually met.
What
Prevention of quality problems The activities or techniques used to
through planned and systematic achieve and maintain the product
activities including documentation. quality, process and service.
Responsibility
Everyone on the team involved in Quality Control is usually the
developing the product is responsible responsibility of a specific team
for quality assurance. that tests the product for defects.
Example
Verification is an example of QA Validation/Software Testing is an
example of QC
Statistical Techniques
Statistical Tools & Techniques can be When statistical tools & techniques
applied in both QA & QC. When they are applied to finished products
are applied to processes (process (process outputs), they are called as
inputs & operational parameters), they Statistical Quality Control (SQC)
are called Statistical Process Control & comes under QC.
(SPC); & it becomes the part of QA.
As a tool
QA is a managerial tool (staff QC is a corrective tool (line
function) function)
Orientation
QA is process oriented QC is product oriented
Other
It is done before QC.( Also when It is done only after QA activity is
problem occurred in QC. completed.
In QA we have done AUDIT. In QC lab testing, hardness check,
cmm, and measuring instruments
include.

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