1. Where is the woman from?

Croatia

Germany

Australia

Russia

Man: “You’re from Russia, aren’t you?”

Woman: “No no, I’m from Croatia.”

2. The woman says that you can travel from Croatia to Germany in two hours by _________.

car

train

bus

plane

Man: “Is that near Germany?”

Woman: “Not really. It’s about two hours by plane.”

3. What does the man think?

He doesn't know enough about geography.

His geography is very good.

The woman is from Germany.

Croatia is a part of Germany.

Man: “I’m sorry. I should study geography!”

4. What does the woman think of the man’s mistake?

It's very serious.

It's not serious.

It's funny.

It's stupid.

Woman: “Don’t worry about it.”

Part Two

5. What are they looking at?

a newspaper

a story in a book

an email

a picture or a photo

The man says “That’s my uncle…” and later he says: “I haven’t seen him for ten years.” So, they must be
looking at a picture or a photo.

6. Who is the person they’re looking at?

the man's father's older brother

the woman's father's older brother

the man's father's younger brother

the man's mother's older brother

Man: “That’s my uncle, my dad’s older brother.”

7. The woman thinks the man’s uncle _________.

looks kind

looks unfriendly

is kind

is handsome
Woman: “He has a kind face.”

8. Why doesn’t the man see his uncle very much?

His uncle lives too far away.

His mum and his uncle don't have a good relationship.

His uncle and his dad don't have a good relationship.

His uncle's wife and his dad don't have a good relationship.

Man: “His wife and my dad don’t get along very well.”

Part Three

9. Where is this conversation taking place?

someone's house

a supermarket

a restaurant

a bar

The man talks like a waiter, and the woman is ordering food, so they must be in a restaurant.

10. What problem does the man mention?

There isn't any more salmon.

They only serve fish.

It's very busy today.

They don't sell salmon.

Woman: “I’ll have the salmon.”

Man: “I’m sorry, but we’ve run out.”

11. When the man tells the woman that she can’t have salmon, she is _________.
a little disappointed

a bit sad

quite irritated

very angry

Woman: “That’s a shame.”

This does not have a strong meaning.

12. What does the man do?

He suggests a similar dish.

He tells the woman he will choose a dish for her.

He tries to sell the woman a more expensive dish.

He apologises many times.

Man: “May I recommend the cod? It’s a similar fish dish, and it’s very tasty.”

Part Four

13. The woman _________.

is very late

is on time

is early

is a bit late

Woman: “How long have you been waiting?”

Man: “Not long, it’s fine.”

14. The woman _________.

doesn't feel well

doesn't want to go anywhere

doesn't want to walk far

doesn't know where to go

Woman: “Is it far? These heels are really painful.”

Heels = high-heeled shoes. The woman’s shoes hurt her feet, suggesting she doesn’t want to walk a long
way.

15. Why is the man surprised?

The woman doesn't know where the place is.

The woman is wearing such unsuitable shoes.

The woman has been to the place before.

The woman is so late.

Man: “Haven’t you been there before?”

The negative question (with ‘haven’t’) suggests that the man thought the woman had been there
before.

16. Which is true about the woman?

She went to the place last week.

She would have gone to the place once before, if her friend had come with her.

She wishes her friend were with her now.

She would have gone to the place once before, if her friend hadn't come with her.

Woman: “I was going to go last week, but my friend cancelled at the last minute.”

‘I was going to…’ expresses a plan that you made in the past, but didn’t do in the end.

Part Five

17. Where are the speakers?

a cinema

a shop

a restaurant

the woman's house

The man asks for a refund, and is talking about a product of some sort, so they must be in a shop.

18. What does the woman do?

She considers giving the man a refund.

She rudely refuses to give the man a refund.

She agrees to give the man a refund.

She politely refuses to give the man a refund.

Woman: “I’m sorry sir, but we can’t help you.”

The woman is polite, but does not accept the man’s point of view.

19. Why is the product which the man bought now ruined?

The product was low quality.

The product was faulty.

He didn't look after it properly.

He dropped it.

Man: “I used it once and it’s destroyed!”

Woman: “Yes, sir, because you didn’t follow the cleaning instructions.”

20. What does the man do?

He complains that he was not given the instructions with the product.

He accepts the woman's decision.

He does not accept the woman's decision.

He blames the woman for the situation.

Man: “Well, it’s ridiculous.”

Part Six

21. How does the woman feel?

anxious

surprised

scared

appalled

The woman is concerned that her friend (or whoever she is talking about), has not arrived yet. Her
language indicates anxiety/nervousness.

22. How does the man act?

dismissively

reassuringly

flirtatiously

sympathetically

Man: “Look, I’m sure she’ll be here.”

23. Which is true of the person they’re talking about?

She has forgotten many important things before.

She never usually forgets things.

She often forgets things.

She doesn't have a mobile phone.

Woman: “She’s so scatty. It’s just like her to do something like this.”
24. What does the man decide to do?

call her from the woman's mobile phone

call her from a different telephone

call her from his mobile phone

send her an email

Man: “I’ll try her from the landline.”

Landline = a telephone with a fixed line (not a mobile).