Impact Of Online Review And Rating On

Purchase Decision Survey Form

Name:

Gender:

Roll no:

1) How often do you read online reviews before making a purchase?

1 2 3 4 5
Always Never

2) Do you trust online reviews more than personal recommendations?

1 2 3 4 5
Always Never

3) Have you ever changed your purchase decision based on negative reviews?

1 2 3 4 5
Always Never

4) Do you think online ratings ( e.g. star ratings) are reliable indicators of product/service
quality?

1 2 3 4 5
Excellent Poor

5) What do you think how likely business manipulate online reviews to improve the
rating?

1 2 3 4 5
Always Never

6) Have you ever discovered a hidden gem or a great product through online reviews?

1 2 3 4 5
Always Never

7) Do you tend to trust products and services with more positive reviews?
 1 2 3 4 5
Always Never
8) Would you be willing to pay more for a product/service with higher ratings?

1 2 3 4 5
Always Never

9) Do you think online ratings accurately reflect the quality of a product/service?

1 2 3 4 5
Always Never

10) How important are online reviews in your purchase decision-making process?

1 2 3 4 5
Important Not important