As a QA engineer at RBC, you played a pivotal role in ensuring the successful implementation

of the Guidewire Insurance Suite on Salesforce Marketing Cloud, aimed at building a web portal
for home and auto insurance. Your responsibilities encompassed various aspects of testing and
quality assurance throughout the project lifecycle.

Test Planning and Execution:

 You prepared and reviewed the Master Test Plan (MTP) document, ensuring alignment
with project requirements and objectives. This involved collaborating with stakeholders
and facilitating test execution to verify that the system meets specified requirements.

Test Case Development:

 You created comprehensive test cases based on product features and acceptance criteria,
ensuring thorough coverage of functional and non-functional aspects of the system.

Test Data Management:

 You prepared test data based on test cases and provided requirements to the Database
Administrator (DBA), ensuring the availability of appropriate data for testing scenarios.

Requirement Traceability:

 You updated the Requirement Traceability Matrix (RTM) to ensure end-to-end test
coverage and traceability between requirements and test cases.

Defect Tracking and Reporting:

 You utilized JIRA to report and track defects, providing status reports to management
and facilitating timely resolution of issues.

Testing Types:

 You performed various types of testing including Functional, Integration, Exploratory,

End-to-End (E2E), Regression, Security, and Load testing, ensuring the robustness and
reliability of the system.

Test Automation:

 Leveraging Selenium with TestNG framework, you automated test cases and integrated
them with Jenkins for continuous integration, enhancing efficiency and repeatability of
testing processes.

Integration Testing:
  You validated the integration between the Broker Portal and Guidewire application,
ensuring seamless communication and data exchange between systems.

ETL Testing:

 You validated source and target data after data migration and loading using SQL,
ensuring data integrity and accuracy throughout the ETL process.

Backend Testing:

 Using complex SQL queries, you performed backend testing to validate Oracle databases,
ensuring data consistency and integrity.

Quality Assurance:

 You were responsible for validation and verification of applications prior to release to
production, ensuring that only high-quality software is deployed.

Gap Analysis and Requirements Refinement:

 You identified gaps in requirements and refined missing requirements into JIRA tickets,
ensuring comprehensive coverage of project deliverables.

Mentoring and Coaching:

 You provided coaching and mentoring to onboard new team members, enhancing their
understanding of testing methodologies and tools, and contributing to the overall skill
development of the team.

Through your expertise in testing methodologies, tools, and technologies, you contributed
significantly to the success of the project, resulting in improved data collection efficiency,
reduced overhead costs, and increased customer satisfaction. Your meticulous approach to
quality assurance ensured the reliability and functionality of the web portal, empowering
licensed insurance advisors to deliver exceptional service to customers.

As a QA engineer for the Customer Online Briefing project within ReloAccess, your role was
instrumental in ensuring the successful delivery of a digital platform aimed at providing customers with
comprehensive information about their upcoming move and policy entitlements, thus reducing the need
for mandatory briefing calls by BGRS consultants. Here's how you utilized your skills and tools to fulfill
your responsibilities:

1. Master Test Plan Development: You developed a comprehensive Master Test Plan,
outlining testing objectives, strategies, and schedules to ensure thorough test coverage
aligned with project requirements.
 2. Agile Scrum Engagement: You actively participated in Agile Scrum meetings, fostering
collaboration, and transparency among team members to adapt to changing project needs
efficiently.
3. Testing Types and Scenario Identification: You conducted various testing types to
ensure robust product quality, identifying test scenarios aligned with project requirements
to facilitate efficient testing.
4. Test Data Management: You orchestrated test data review meetings and tailored test
data using SQL, ensuring the availability of relevant and accurate data for testing
scenarios.
5. Automation Testing: Leveraging tools like Selenium and JMeter, you designed and
executed automation tests for complex API scenarios, enhancing testing efficiency and
repeatability.
6. Traceability Matrix and UAT Test Plan: You prepared a Traceability Matrix to ensure
comprehensive test coverage and crafted UAT Test Plan and Test Strategy documents,
ensuring alignment with project objectives.
7. API Testing and Automation Opportunities: You conducted API testing using
Postman for seamless interaction with web servers and spearheaded the identification of
automation opportunities, developing automation scripts to streamline testing processes.
8. Defect Management and Collaboration: You managed test data and ensured
compliance across environments, executing manual and automated test cases,
documenting results, and reviewing defects submitted by testers before triage submission.
9. Bug Tracking and Root Cause Analysis: Utilizing tools like TFS and Azure DevOps,
you logged and managed bugs, participated in status meetings to report and prioritize bug
resolution, and identified root causes of defects, collaborating with teams for prompt
resolution.
10. SQL Querying for Data Validation: You employed SQL querying techniques for data
integrity validation, ensuring the accuracy and reliability of data across different
environments.
11. Collaboration and Progress Tracking: Coordinating with teams, you fostered
collaboration and alignment, managing story progress using DevOps Scrum board for
transparency and accountability.

Through your expertise in testing methodologies, tools, and collaboration, you contributed
significantly to the successful delivery of the Customer Online Briefing platform, improving
customer satisfaction and reducing the need for manual briefing calls, thus enhancing the overall
efficiency of the relocation process.

Summary of QA Engineer's Role in Optiom's Policy Cancellation Automation Project:

In the project to automate the Policy cancellation process for the Odyssey system and eliminate
manual processes, your role as a QA engineer was critical in ensuring the success of the
initiative. Here's how you utilized your skills and tools to fulfill your responsibilities:

1. Master Test Plan Development: You developed and reviewed the Master Test Plan,
ensuring precise alignment with system requirements to guide comprehensive testing
efforts.
 2. Communication and Collaboration: Proactively communicating with stakeholders,
including developers, product owners, business analysts, and project managers, you
ensured a thorough understanding of project requirements and facilitated seamless
collaboration across teams.
3. Test Scenario Identification and Automation: You identified test scenarios and crafted
automation test cases to efficiently test the system, leading the effort to automate manual
processes using tools like Java REST Assured API and Robot Framework.
4. Agile Test Planning: Within the Agile/Scrum framework, you led team-level test
planning efforts, establishing clear acceptance criteria to guide testing activities and
ensure alignment with project goals.
5. Structured Test Case Development: You developed structured test cases aligned with
requirements and industry best practices, enhancing the quality and effectiveness of
testing efforts.
6. Test Automation Frameworks: Leveraging your expertise, you implemented robust test
frameworks using tools like Selenium WebDriver, TestNG, and Robot Framework to
accelerate product release cycles and improve team efficiency.
7. API and Web Service Testing: You conducted manual API/web service testing using
Postman and later automated these tests with Java REST Assured API, ensuring the
reliability and functionality of backend services.
8. Source Code Management and Automation Scope Expansion: Utilizing GitHub for
source code management, you extended automation scope by developing automated
scripts for AngularJS applications using JavaScript.
9. Load Testing and Continuous Integration: You developed JMeter scripts for load
testing and utilized Jenkins for continuous integration/deployment, ensuring the
scalability and reliability of the system under various load conditions.
10. Mobile Automation Frameworks: Implementing mobile automation frameworks using
Appium, you facilitated seamless testing across different platforms, ensuring the
compatibility and usability of the application.
11. Reporting and Gap Analysis: You provided comprehensive test reports to management
for informed decision-making, conducted gap analysis to inform development priorities
and roadmap, and ensured comprehensive test coverage by maintaining the Requirement
Traceability Matrix.
12. Bug Tracking and Issue Resolution: Employing Azure DevOps for bug tracking and
test case management, you solicited user feedback and collaborated with technical teams
for timely issue resolution, ensuring the overall quality and reliability of the system.

Through your expertise and diligent efforts, you contributed significantly to the success of the
Policy Cancellation Automation Project at Optiom, enabling the elimination of manual
processes, streamlining operations, and enhancing the overall efficiency of the system.