ERICK CHARLES ONA

Managing Director – Solution Architecture

Accenture Technology Center in the Philippines

Erick is a Managing Director in Accenture

Philippines. He has over 20 years of experience
in the Tech industry with the last 8 years
focusing on cutting edge technologies.

He is now leading digital transformation for

clients across North America and Asia Pacific.
CHARLTON D. HO
Managing Director – Architecture & Strategy Lead
Technology Architecture Science Executive

As a seasoned Technology Architect, I've honed

my skills in application and data migration,
transforming the digital landscape for diverse
organizations. With a proven track record in
crafting tailored cloud strategies, I excel at
designing enterprise solutions that unleash the
full potential of modern technology.

My passion for integrating cutting-edge AI into

applications has led to groundbreaking
innovations, including a successful POC that
seamlessly integrated ChatGPT into a contact
center for real-time agent assistance.
JACQUELINE SADIASA, MBA
Talent Strategy Lead

Jacqueline is an experienced BPO professional with over 18 years of

combined experience in Mortgage Banking, Insurance, and Technology.

She has held leadership roles in Learning and Development (11 years),
Quality Management (4 years), Operations Management (2 years), and
currently leads the Talent Strategy for Accenture's Advanced Technology
Center in the Philippines.

She holds a Masters degree in Business Administration from the Ateneo

Graduate School of Business and Regis University of Denver Colorado, a Six
Sigma Black Belt training from Six Sigma Philippines, a Post-graduate
diploma with a Merit Award for Academic Excellence in Training and
Development Management from the De La Salle College of Saint Benilde,
and a Bachelor of Science degree in Accounting from San Sebastian
College-Recoletos.

A multi-faceted individual, she is also skilled in Culture Building, Process

Improvement, Customer Journey Mapping, Design Thinking, and Project
Management.
SERGIUS SANTIAGO
Instructor Senior Analyst
Capability Development in Finance & Accounting,
Human Resources, and Utilities

Sergius is a Computer Engineering graduate with

proficiency in network processing, quality auditing, service
delivery operations, and instructional analysis.

His career journey includes roles like Network Processing

Associate at Verizon Manila and Quality Auditing Analyst at
Origin Energy. He progressed to senior positions such as
Service Delivery Ops Senior Analyst and Instructor Senior
Analyst, contributing to projects at Origin Energy and
Capability Development.

Sergius has been acknowledged for his accomplishments,

receiving the Silver Awardee for FY20 Accenture
Facilitation Certification and the Challenge Status Quo
Award at FY23 Capability Development Townhall.