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Trakindo SO : Reported By : Alvin Jaya Kusuma

SIMS Information
DEALER EQUIPMENT CUSTOMER
J221
CODE NUMBER NAME
03/04/2024 TECHNICIAN EQUIPMENT TRAKINDO UTAMA -
DATE
IDENTIFICATION LOCATION SURABAYA
CATERPILLAR CATERPILLAR
ZBT10863 320GC
MODEL SERIAL No PM 250 HOURS 320GC
HOURS 4930 KILOMETERS

DID THIS DESCRIPTIVE

GROUP
PART INCIDENT COMMENTS (20
DESC,* NUMBER
NUMBER PART NAME QTY GROUP NAME MAKE THE SPACES
CODE CONTAINING
RESPONSIBLE PRODUCT MAXIMUM PER
PART
INOPERABLE INCIDENT)

PREVENTIVE
49
MAINTENANCE
 SERVICE REPORT
Page 1 of 15

Dear Mr / Mrs,

On behalf of everyone at PT Trakindo Utama, we would like to thank you for trusting us to excel your business. Our continuous
faith in the excellence of our products and services, something we are committed to and would never sacrifice, has led us to where
we are today. It’s always a pleasure serving you and we certainly look forward to doing that in the future.

There is always room for improvement, so if we can serve you better in anyway, please do inform us. Your feedback is very
important as we are constantly looking for ways to advance ourselves and our customers forward.

Thank you.

Best regards,

ALVIN JAYA KUSUMA

Technician Trainer

Yth. Bapak/ Ibu,

Atas nama seluruh karyawan PT Trakindo Utama, kami ingin menyampaikan terima kasih atas kepercayaan Anda kepada kami
untuk membantu meningkatkan bisnis anda. Kepercayaan berkelanjutan Anda pada kesempurnaan produk dan layanan kami yang
kami pegang teguh dan tidak akan pernah ditinggalkan, telah membawa kami pada saat ini. Melayani Anda adalah kebanggaan
kami dan kami bertekad untuk terus melakukannya.

Kami selalu terbuka dengan perbaikan. Apabila ada yang bisa kami layani dengan lebih baik, mohon diinformasikan. Tanggapan
dan saran Anda sangat penting dalam upaya kami untuk selalu meningkatkan layanan kami dan bisnis pelanggan kami.

Terima kasih.

Hormat Kami,

ALVIN JAYA KUSUMA

Technician Trainer

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 2 of 15

Content:
1. Unit Pictures
2. Summary and Recommendation
3. Detail Inspection
4. General Terms and Conditions
5. Branch Address list

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 3 of 15

UNIT PICTURE - RECEIVING UNIT / COMPONENTS

PERSPECTIVE VIEW NAME PLATE

FRONT VIEW REAR VIEW

SUMMARY :

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 4 of 15

1. Prepare JSA ,Component work area

2. Take photo for documentation
3. Inspect Component
4. Take Photo for reporting
5. Clean up Component
6. Reporting.

RECOMMENDATION :

1. Replace broken parts.

2. Replace components according to recommendation.

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 5 of 15

DETAIL INSPECTION

Part Name : Photo / Drawing

Part No :
Failure Mode :
Comments :
1. Battery or battery cable-
inspect (good)
2. Bucket linkage-inspect
(ok)
3. Bucket tips inspect (ok)
4. Condenser-clean (ok)

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 6 of 15

Part Name : Photo / Drawing

Part No :
Failure Mode :
Comments :
1. Engine air filter
primary/secondary element-
clean (ok)
2. Film/product identification-
clean(ok)
3. Fuel tank strainer-clean(ok)
4. Camera-clean(ok)
5. Fuses-Inspect

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 7 of 15

Part Name : Photo / Drawing

Part No :
Failure Mode :
Comments :
1. Track adjustment-adjust(ok)

2. Windows-clean(ok)
3. Cooling system coolant
level-check(need add)
4. Engine oil level-check(ok)
“H”
5. Fuel system water
separator-drain(ok)
6. Hydraulic system oil level-
check(low temperature
gauge)

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 8 of 15

Part Name : Photo / Drawing

Part No :
Failure Mode :
Comments :
1. Indicator & gauge-
test(ok)
2. Seat belt-
inspect(ok)
3. Track adjustment-
inspect
4. Travel alarm-
test(not function)
5. Undercarriage-
check(ok)

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 9 of 15

Part Name : Photo / Drawing

Part No :
Failure Mode :
Comments
1. Bucket linkage-
lubricate(ok)
2. Engine oil sample-
obtain(ok)

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 10 of 15

Part Name : Disc & Plate Photo / Drawing

Part No : 9P-7390 & 6I-8500
Failure Mode :
Comments :
1. Disc 9P-7390 (HIGH
RECOMMENDED TO
REPLACE THE PART DUE TO
UNDER SPEC REFER TO
CATERPILLAR LITERATURE
(CCR))

2. Plate 6I-8500 reused

Part Name : Disc & Plate Photo / Drawing

Part No : 370-9778 & 8P-1964

Failure Mode :
Comments :
1. Disc 370-9778 (HIGH
RECOMMENDED TO
REPLACE THE PART DUE TO
UNDER SPEC REFER TO
CATERPILLAR LITERATURE
(CCR))

2. Plate 8P-1964 reused

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 11 of 15

Part Name : Disc & Plate Photo / Drawing

Part No : 370-9775 and 6I-8500
Failure Mode :
Comments :
1. Disc 370-9775 (HIGH
RECOMMENDED TO
REPLACE THE PART DUE TO
UNDER SPEC REFER TO
CATERPILLAR LITERATURE
(CCR))

2. Plate 6I-8500 reused

Part Name : Gear-Transfer & Photo / Drawing

Gear Set-Bevel
Part No : 284-7986 & 502-
3924
Failure Mode :
Comments :
Normal condition

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 12 of 15

Part Name : Gear transfer Photo / Drawing

Part No : 284-7985
Failure Mode :
Comments :
Normal condition
Inspect for gear teeth on gear
transefer, not found spalling an
pitting

Part Name : Gear bevel & shaft Photo / Drawing

Part No : 9W-9982 & 155-4327
Failure Mode :
Comments :
Normal condition
Inspect for gear teeth on bevel, not found
spalling an pitting
Inspect for shaft bevel, not failure

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 1 of 15

Form Number: PSDV.SVTC.FRM.001.R01

 SERVICE REPORT
Page 1 of 15

Form Number: PSDV.SVTC.FRM.001.R01