Policy Name: Quality Assurance Policy Procedure No.

BC-SHE-PO-01

Originator Site Manager Issue No. 2

Distribution All BC Effective Date 09/01/2023

Next Review Date 10/10/2025 Related Policy/

procedure

1.0 INTRODUCTION
1.1 BC (PTY) LTD management is committed to ensuring quality service and products to
its customers through adherence to the stipulated processes, procedure, standards
as well as positive interaction with employees, business partners, visitors, and other
stakeholders.

2.0 SCOPE
2.1 This policy is applicable to all BC (PTY) LTD employees, sub-contractors and visitors
to BC (PTY) LTD sites.
3.0 OBJECTIVES
3.1 To demonstrate management commitment in the upholding of prescribed quality
measures and standards.

4.0 DEFINITIONS
4.1 Management – BC management
4.2 Employees – Workers directly employed by BC (PTY) LTD and those of BC (PTY) LTD
subcontracted companies

5.0 RESPONSIBILITIES
5.1 The Managing director shall ensure that this policy is approved and authorized for
use at all the BC (PTY) LTD sites
 5.2 The Management shall ensure the policy remains relevant and adequate to the
nature of the business by timely review after 1 year, when there is change in
processes, change in management or as and when business processes require
5.3 The Supervisor shall create awareness and ensure implementation of the policy to
all employees by communicating it as and when required
5.4 The Quality Control Officer shall enforce compliance to the policy commitments
5.5 All employees shall embrace and live the company commitment

6.0 GENERAL
6.1 Management commits itself to implement, maintain and sustain the Quality
Assurance Plan management programme as defined by the client’s quality
management system, product’s and services’ specifications.
6.2 Continuously identify, assess, monitor, prioritize and reduce product and service
defects by ensuring that work is conducted within the client’s documented and
implemented quality management system.
6.3 Comply with applicable Quality Management legislation as well as clients, regional
and international standards and other requirements to which the mine subscribes.
6.4 Commit to continual improvement of its Quality Management performance through
developing project specific strategies, objectives and targets and reviewing these on
a regular basis.
6.5 Liaise and work with the client Quality Control department to promote constructive
interaction in all quality matters.
6.6 Provide adequate resources to support this Policy.
6.7 Foster awareness of shared responsibility and accountability for quality product and
services among employees through communication programmes, which embrace
interaction and the co-operation of all stakeholders.
6.8 Provide a forum for discussing quality issues with employee representatives.
6.9 Make this Policy available to employees, interested and affected parties and the
public.
6.10 Review this Policy at least annually or at shorter intervals to ensure that it
remains relevant and appropriate to the changing business and regulatory needs

Designation Names Signature Date

Originator Site Manager 09/01/2023
Approval Director 10/01/2023