COMMON COMPETENCIES

MODULES OF INSTRUCTION

Course : BARTENDING NC-II

Unit of Competency : DEVELOP AND UPDATE INDUSTRY KNOWLEDGE
Modules Title: DEVELOPING AND UPDATE INDUSTRY KNOWLEDGE
Module Descriptor: This module covers the knowledge, skills and attitudes
required to access, increase and update industry knowledge
Nominal Duration: 3 hours
Summary of Learning
Outcomes:
LO1. Seek information on the industry
LO2. Update industry knowledge
LO3. Develop and update local knowledge
LO4. Promote products and services to customers

Details of Learning Outcomes:

LO1. SEEK INFORMATION ON THE INDUSTRY
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Sources of information  Information The following  Group  Competenc
on the industry are Sources resources MUST discussion/ y may be
correctly identified and  Different be provided: interaction assessed
accessed Sectors of • Printed  Virtual through:
 Information to assist Industry Documents/Modules Meeting  Portfolio
effective work • CBLM in Discussion Assessment
performance is obtained Seeking information  Simulation  Interview
in line with job on the industry  Symposium  Case Study/
requirements • Info sheets and  Group Situation
 Specific information on instructional dynamics
sector of work is materials for each
accessed and updated topic
 Industry information is • Tools and
correctly applied to day- equipment,
to-day work activities. materials needed for
the attainment of the
competency
• Printed Task/Job
/Operation Sheets
with Performance
Criteria Checklist

Learning
Management
• Google Classroom
• Google Meet
• Zoom Meeting
• Group Chat

Videos: You Tube

LO2. UPDATE INDUSTRY KNOWLEDGE
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Informal and/or formal  Industry The following  Group  Competenc
research is used to Information resources MUST discussion/ y may be
update general Sources be provided: interaction assessed
knowledge of the  Relationship • Printed  Virtual through:
industry Between Documents/Module Meeting  Portfolio
 Updated knowledge is Tourism and • CBLM in Discussion Assessment
shared with customers Hospitality Updating Industry  Simulation  Interview
and colleagues as  Trade Unions Knowledge  Symposium  Case
appropriate and and • Info sheets and  Group Study/
incorporated into day- Environmenta instructional dynamics Situation
today working activities l Issues materials for each
topic
• Tools and
equipment,
materials needed for
the attainment of the
competency
• Printed Task/Job
/Operation Sheets
with Performance
Criteria Checklist

Learning
Management
• Google Classroom
• Google Meet
• Zoom Meeting
• Group Chat

Videos: You Tube

LO3. DEVELOP AND UPDATE LOCAL KNOWLEDGE

Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Local knowledge is  Legislation The following  Group  Competenc
developed to assist affects the resources MUST discussion/ y may be
queries on local/national Industry be provided: interaction assessed
tourism industry  Career  Printed  Virtual through:
 Local knowledge is Opportunities Documents/Modul Meeting  Portfolio
updated using informal in Hospitality e Discussion Assessment
and/or formal research Industries  CBLM in  Simulation  Interview
 Contact with local Developing and  Symposium  Case
communities is Updating Local  Group Study/
maintained Knowledge dynamics Situation
Info sheets and
instructional
materials for
each topic
 Tools and
 equipment,
materials needed
for the attainment
of the
competency
 Printed Task/Job
/Operation
Sheets with
Performance
Criteria Checklist

 Learning
Management
• Google
Classroom
• Google Meet
• Zoom Meeting
• Group Chat

 Videos: You
Tube

LO4. PROMOTE PRODUCTS AND SERVICES TO CUSTOMERS

Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Promotional initiatives  Promotional The following  Group  Competenc
are described that may Initiatives resources MUST discussion/ y may be
be used to promote  Selling skills be provided: interaction assessed
products and services and Marketing  Printed  Virtual through:
Documents/Modul Meeting  Portfolio
 Selling skills are applied
e Discussion Assessment
according to customer
needs  CBLM in  Simulation  Interview
Promoting  Symposium  Case
products and Group Study/
services to dynamics Situation
customers
 Info sheets and
instructional
materials for
each topic
 Tools and
equipment,
materials needed
for the attainment
of the
competency
 Printed Task/Job
/Operation
Sheets with
Performance
Criteria Checklist
 Learning
Management
• Google
Classroom
• Google Meet
• Zoom Meeting
• Group Chat

 Videos: You
Tube