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Lesson confirmation

15.08.2023

WHICH TOOL WAS USED TO CONDUCT A LESSON?

THIRD PARTY SERVICE PREPLY CLASSROOM


Normally the lesson should be autoconfirmed
Zoom, Skype, etc.
within 15 min, if the student and tutor were
Lessons can be confirmed only 72 hours
connected to the lesson at least 50% of lesson
after the lesson time
duration

Template: Template: EN lesson


ASK FOR THE SCREENSHOT Check on Lesson link (Tutorings) confirmed
EN TUTOR Manual confirm
lesson Screenshot for lesson specific lesson's 'Not confirmed' link
EN Zoom confirmation Compare amount of video statss Tag: vp-
confirmation should include:
with lesson duration, e.i. 1 ping = 1 autoconfirmation-
Tag: tutor-manual- lesson date and time issue:userfeed
confirm-lesson:userfeed
student's name minute

Additionally, you can check the


Explain the rules of
Messages between student and tutor
lesson confirmation and
during lesson time: lesson explanations
leave an internal note
and exchange of system high-fives are
'Tutor is aware of
reasons to confirm the lesson
Skype/Zoom
confirmation
CONFIRM THE
LESSON

Preply Customer Support Procedure

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