Professional Documents
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Burnout
Burnout
Burnout
© 2018 American Psychological Association 2019, Vol. 26, No. 2, 146 –158
1072-5245/19/$12.00 http://dx.doi.org/10.1037/str0000098
We aimed to gain a better understanding of the personality-burnout process by examining the effects of
emotional regulation ability through both cross-sectional and a pre–post social and emotional learning
intervention studies. The sample was composed of 243 Spanish public school teachers. Data were
collected using the Maslach Burnout Inventory–Educators Survey, the Big Five Inventory, and the
Mayer–Salovey–Caruso Emotional Intelligence Test. Our results indicated that emotional regulation
ability significantly influences the effect of personality on Personal Accomplishment, a positive dimen-
sion of the Maslach Burnout Inventory. Although copious amounts of research have linked Big Five
personality traits and burnout, to our knowledge this is the first study that has studied associations
between personality and burnout, including a social and emotional learning intervention program aimed
at reducing burnout. Considering that intra- and interpersonal emotional management are core demands
on teachers, our results show the relevance of developing intervention programs focused on social and
emotional abilities.
Many teachers from public schools report poor physical and unsupportive familial environment, or poor student motivation
mental health due to high levels of stress and dissatisfaction (Chang, 2013). Educators have to spend most of the day teach-
(Aloe, Amo, & Shanahan, 2014). Teachers confront a wide ing, despite their different daily moods, and are expected to
variety of challenges, many of which are related to their pro- create optimal teaching–learning environments. The key func-
fessional roles: constantly changing educational reforms and tion that educators serve is not the mere transference of knowl-
policies, time-consuming bureaucratic workloads, and lack of edge, but their role in students’ engagement, achievement, and
organizational encouragement (Lorente Prieto, Salanova Soria, personal development (Hargreaves, 2001). The continuous pro-
Martínez Martínez, & Schaufeli, 2008). Teachers also face cess of managing emotions, known as emotional labor, may
challenges related to the management of students’ academic and lead teachers to a sense of satisfaction or dissatisfaction while
personal needs: students’ challenging behavior, absenteeism, working (Hülsheger & Schewe, 2011; Kenworthy, Fay, Frame,
& Petree, 2014; Yin, Lee, & Zhang, 2013). Because emotions
are noticeably present in the teaching–learning process, educa-
This article was published Online First August 13, 2018. tors need to reduce, maintain, fake, or enhance their daily
Ruth Castillo-Gualda, Faculty of Education and Health, Department of moods to conform to organizational culture and expectations of
Psychology, Camilo José Cela University; Marta Herrero and Raquel students and parents. The continuous need to deal with emo-
Rodríguez-Carvajal, Department of Biological and Health Psychology, tions likely impacts their personal and professional lives
Autonomous University of Madrid; Marc A. Brackett, Department of (Quiñones-García, Rodríguez-Carvajal, Clarke, & Moreno-
Psychology, Yale Center for Emotional Intelligence, Yale University;
Jiménez, 2013; Yin et al., 2013). It has been well-documented
Pablo Fernández-Berrocal, Department of Basic Psychology, University of
Málaga. that those human service professions that typically involve
The present study was supported by the Excellence Projects SEJ-03036 more personal interactions, caring, and support are particularly
and SEJ-07325 funded by the Department of Economics, Science, and susceptible to greater levels of work-related stress or burnout
Business, Junta de Andalucía (Spain), PSI2012-37490 and FPDI 2013- (Figueiredo-Ferraz, Grau-Alberola, Gil-Monte, & García-
16661, Ministry of Science and Technology (Spain). Juesas, 2012; Moreno-Jiménez, Gálvez-Herrer, Rodríguez-
Correspondence concerning this article should be addressed to Ruth
Carvajal, & Sanz Vergel, 2012; Özer & Beycioglu, 2010).
Castillo-Gualda, Faculty of Education and Health, Department of Psychol-
ogy, Camilo José Cela University, Urban Villafranca del Castillo, Calle Conversely, the opposite part of the continuum would represent
Castillo de Alarcón, 49, 28692 Villanueva de la Cañada, Madrid, Spain. job engagement, which is characterized by higher levels of
E-mail: rcastillo@ucjc.edu energy, involvement, and efficacy (Maslach, Schaufeli, &
146
ROLE OF ERA IN PERSONALITY AND BURNOUT 147
Leiter, 2001; Moreno-Jiménez, Garrosa, Corso, Boada, & burnout tend to also have poor self-esteem, low levels of hardiness,
Rodríguez-Carvajal, 2012). and an external locus of control (Maslach et al., 2001; Moreno-
Jiménez, Garrosa, et al., 2012). In regard to personality, especially
the five-factor model (Costa & McCrae, 1992), all dimensions of
The Broad Impact of Teachers’ Burnout
personality except openness have been found to be related to
There is much evidence confirming the costs that accompany burnout (Alarcon, Eschleman, & Bowling, 2009). Overall, it ap-
occupational stress or burnout in terms of personal, familial, and pears that people who are more agreeable tend to elicit optimal and
organizational functioning. Previous research has pointed out the kind responses from their environments, which may act as a buffer
consequences for mental health, such as depression, anxiety, and against burnout or psychological distress. Highly conscientious
negative affect (e.g., frustration, dissatisfaction, or guilt), not to men- individuals may display more responsible answers to manipulate
tion the impact on physical health (e.g., psychosomatic problems, their work atmosphere or reduce stressful conditions, and they may
cardiovascular disease, or musculoskeletal disorders) and higher risk receive more environmental support. On the other hand, unpleas-
of mortality among workers (Suñer-Soler et al., 2014). These effects ant traits concerning affect, such as neuroticism, may predispose a
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
have notable repercussions at the organizational level, such as absen- worker to a severely negative job experience (Armon, Shirom, &
This document is copyrighted by the American Psychological Association or one of its allied publishers.
teeism or reduced quality of professional performance (Schaufeli, Melamed, 2012). In contrast, assertiveness, optimism, and engage-
Leiter, & Maslach, 2009; Moreno-Jiménez, Gálvez-Herrer, et al., ment in social activities—typical traits of extraversion—may pre-
2012). dispose a worker to have a more adaptive response to stressful
How teachers manage job-related stress and its relation to a situations (Swider & Zimmerman, 2010). Moreover, deeper
wide-range of important outcomes is well established (Gastaldi, results—focused on the facets of agreeableness and conscientious-
Pasta, Longobardi, Prino, & Quaglia, 2014). Teachers who expe- ness, such as self-discipline compliance or straightforwardness—
rience greater work-related stress report negative self-views about help to better clarify which specific components of personality
their teaching, less professional commitment, more frequent ab- characteristics contribute to burnout (Periard & Burns, 2014).
sences, and less efficacy in classroom management and teaching
(Aloe et al., 2014; Moreno-Jiménez, Garrosa, et al., 2012). Fur- Emotional Regulation Ability as a Buffer
thermore, teachers’ work-related emotions influence the atmo-
Against Burnout
sphere that students experience in those teachers’ classrooms,
which has implications for students’ academic performance, mo- A construct that has emerged as having great relevance in the
tivation, and even mental health (Oberle & Schonert-Reichl, 2016; personality differences field is the cognitive ability to process
Reyes, Brackett, Rivers, White, & Salovey, 2012). emotional information, an ability that falls under the umbrella of
In addition, teachers’ burnout affects several aspects of class- emotional intelligence (EI). EI is composed of four interrelated
room functioning, such as positive interactions with students, the abilities: (a) perception of emotion, (b) use of emotion to facilitate
provision of evaluative feedback, and difficulties in creating close thought, (c) understanding of emotion, and (d) regulation of emo-
relationships (Travers, 2001). Teachers’ feelings of occupational tion. These four abilities are arranged hierarchically, with percep-
stress likely negatively influence the personal resources necessary tion of emotion at the base of the model and conscious regulation
to provide support to students and create a caring atmosphere that of emotion at the top (Mayer & Salovey, 1997). Regarding this
aligns with students’ needs (Jennings & Greenberg, 2009). This theoretical model, one core dimension that has received the largest
influence has important implications for students’ academic per- empirical support is emotional regulation ability (ERA). This
formance, motivation, risk of school failure, and psychosocial branch of EI describes more complex emotional processes. Indi-
adjustment (Hamre & Pianta, 2001). These findings concur with viduals skilled in regulating emotions remain open to both pleasant
literature supporting the role of emotional contagion in academic and unpleasant ones. They also can recognize the value of feeling
settings. The quality of interactions that teachers maintain with certain emotions in specific situations, reflect about their influ-
students may influence students’ abilities to manage their own ence, and engage in or detach from them according to their utility.
emotions. Teachers who are better able to label, validate, and Also, individuals with more developed ERA understand which
display emotional regulation strategies (e.g., modify the situation, short- and long-term strategies work best for enhancing or reduc-
redirect attention, or conduct cognitive reappraisal) will serve as ing particular emotions (Mayer & Salovey, 1997). Someone with
models for children’s emotional competencies and behaviors optimal strategies to cope and manage unpleasant emotions in a
(Eisenberg, Spinrad, & Eggum, 2010; Kurki, Järvenoja, Järvelä, & trigger situation will be better able to deal with job demands.
Mykkänen, 2016). Accordingly, recent research is focusing on the Previous evidence demonstrates that ERA correlates with higher
need to develop teachers’ abilities to effectively coregulate emo- life satisfaction, well-being, and better quality of interactions, even
tions in educational environments, thus contributing to school when controlling for personality characteristics (Brackett, Rivers,
success and students’ optimal development. & Salovey, 2011; Lopes, Salovey, Coté, & Beers, 2005). Among
teachers, several studies have tested different theoretical models for
coping and regulating emotions in the workplace. Much evidence
Personality and Burnout
supports the role of ERA in the optimal perception, appraisal, and
Despite inherent stressors in the teaching practice, the likelihood response to stressors that determine one’s effectiveness in dealing
of experiencing burnout is determined in part by teachers’ indi- with difficult situations (Montgomery & Rupp, 2005) and stress
vidual differences, including personality traits, beliefs, cognitive tolerance (Lopes, Grewal, Kadis, Gall, & Salovey, 2006). Specifi-
and affective processes, and coping strategies (Chang, 2013; cally, research on teachers’ burnout has confirmed classical theoreti-
Schaufeli, 2003). People who tend to experience a high level of cal models of emotion regulation (Gross & John, 2003; Lazarus &
148 CASTILLO-GUALDA ET AL.
Folkman, 1987). Use of avoidance (e.g., suppression or disengage- According to a recent meta-analysis, however, no studies have
ment) to regulate unpleasant emotions may facilitate feelings of stress. assessed the effectiveness of an SEL intervention in reducing
These emotion-related abilities, therefore, likely influence the effect employee burnout (Maricuţoiu, Sava, & Butta, 2016). This gap in
of personality on stress management in educational settings (Sak- the literature underscores the need to advance SEL training for the
lofske, Austin, Mastoras, Beaton, & Osborne, 2012). whole school community (Nathanson, Rivers, Flynn, & Brackett,
Existing evidence supporting our understanding of ERA and the 2016). In particular, more research is needed on how to help
experience of burnout when controlling for personality traits, have teachers decrease stress and both promote emotional wellness and
mainly focused on coping style and self-regulation assessed with greater commitment to their profession. Such efforts will help
self-reported measures (Chan, 2008). Measuring ERA as an ability teachers effectively deal with conflict, manage difficult emotions,
to process emotional information (Mayer & Salovey, 1997) as improve classroom interactions, and have greater sensitivity to
opposed to using self-ratings (Bar-On & Parker, 2000; Furnham & students’ needs. Few teachers, however, receive formal SEL train-
Petrides, 2003) makes it possible to examine the role of actual ing to develop their own social and emotional competencies,
emotion knowledge and skills as opposed to one’s beliefs about especially in educational settings outside the United States.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
their emotion skills. In the present research, we address the need to further under-
This document is copyrighted by the American Psychological Association or one of its allied publishers.
Emotional regulation ability. ERA was measured using the emotional exhaustion in the model excluding ERA (Block_2 ⫽ ⫺0.32,
managing emotions section of the Spanish version of the Mayer– p ⫽ .039) and in the final model (Block_4 ⫽ ⫺0.35, p ⫽ .042). There
Salovey–Caruso Emotional Intelligence Test (Version 2.0; Mayer, were no other significant predictors; thus, the other Big Five traits,
Salovey, Caruso, & Sitarenios, 2003; Spanish validation, Extrem- ERA, and the interactions between ERA and the different Big Five
era & Fernández-Berrocal, 2009). This measure of EI is based on traits showed no significant results.
responses to hypothetical actions by a person faced with emotional The results of the regression on depersonalization indicated
tasks and situations. The full measure is composed of 141 items, that gender was a significant negative predictor in all models
organized into four branches: emotion perception, emotion facili- (Block_1 ⫽ ⫺0.37, p ⫽ .002; Block_2 ⫽ ⫺0.30, p ⫽ .007;
tation of thought, emotion understanding, and emotion manage- Block_3 ⫽ ⫺0.22, p ⫽ .042) except the final model (Block_4 ⫽ ⫺0.21,
ment. Here, we used the emotion management branch, with two p ⫽ .054). Agreeableness negatively predicted depersonalization in
subscales and 29 items, that assesses the use of strategies for
every model (Block_2 ⫽ ⫺0.39, p ⫽ .001; Block_3 ⫽ ⫺0.29, p ⫽
regulating emotions that are effective in handling one’s own emo-
.012; Block_4 ⫽ ⫺0.31, p ⫽ .010), and neuroticism showed a positive
tions and those of others. Split-half reliability for the Spanish
relationship in all models (Block_2 ⫽ 0.18, p ⫽ .031; Block_3 ⫽ 0.17,
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
Table 1
Descriptive Statistics, Internal Consistency Reliability Estimates, and Correlations Between Study 1 Variables
Correlations
Variable M SD 1 2 3 4 5 6 7 8 9
150
Table 2
Regression Results for Emotional Exhaustion, Depersonalization, and Personal Accomplishment in Study 1 (N ⫽ 237)
Block 1
Gender ⫺0.01 ⫺0.06 ⫺0.04 ⫺0.05 ⫺0.37ⴱⴱ ⫺0.30ⴱⴱ ⫺0.22ⴱ ⫺0.21 0.22 0.13 0.10 0.05
Tenure 0 0 0 0 0 0 0 0 0.01 0.01 0.01 0
Block 2
Extraversion ⫺0.19 ⫺0.19 ⫺0.19 0.04 0.04 0.04 0.10 0.10 0.14ⴱ
Agreeableness ⫺0.32ⴱ ⫺0.30 ⫺0.35ⴱ ⫺0.39ⴱⴱ ⫺0.29ⴱ ⫺0.31ⴱ 0.46ⴱⴱⴱ 0.43ⴱⴱⴱ 0.33ⴱⴱ
Conscientiousness ⫺0.09 ⫺0.08 ⫺0.05 ⫺0.22ⴱ ⫺0.18 ⫺0.16 0.22ⴱ 0.20ⴱ 0.20ⴱ
Neuroticism 0.62ⴱⴱⴱ 0.61ⴱⴱⴱ 0.62ⴱⴱⴱ 0.18ⴱ 0.17ⴱ 0.16 ⫺0.16ⴱ ⫺0.16ⴱ ⫺0.14
Openness 0.15 0.16 0.14 ⫺0.14 ⫺0.09 ⫺0.06 0.43ⴱⴱⴱ 0.41ⴱⴱⴱ 0.37ⴱⴱⴱ
Block 3
ERA ⫺0.66 ⫺0.89 ⫺2.69ⴱⴱ ⫺2.70ⴱⴱ 0.91 ⫺0.29
Block 4
CASTILLO-GUALDA ET AL.
model (Block_4 ⫽ 0.14, p ⫽ .048). There were no other significant tional Intelligence Test (Extremera & Fernández-Berrocal, 2009)
main effects or interactions for personal accomplishment. was used to asess ERA.
Intervention. The SEL intervention used in the present study
was RULER (an acronym for five key emotion skills: recognizing,
Discussion understanding, labeling, expressing, and regulating emotion),
Results indicated that neuroticism was the strongest predictor of which was developed at the Yale Center for Emotional Intelligence
emotional exhaustion, whereas agreeableness explained the most (ei.yale.edu). RULER is based on EI theory (Mayer & Salovey,
variance in depersonalization and personal accomplishment. Open- 1997) and a body of research supporting the role of emotional
ness to experience also was a strong predictor of personal accom- competence in psychological, social, and professional functioning
plishment. (Mayer, Roberts, & Barsade, 2008).
ERA also explained variance in burnout above the Big Five More specifically, RULER represents the following skills:
personality traits, highlighting the value of ERA when seeking to • Recognizing emotions to obtain valuable information
understand teachers’ occupational stress. Specifically, ERA had an about the environment,
incremental explanatory effect on the prediction of depersonaliza- • Understanding the causes and consequences of the teach-
tion over personality traits. The mediation and moderation effects ers’ and students’ emotions to predict behavior,
of ERA between personality traits and depersonalization give • Labeling emotions to describe feelings precisely and ac-
preliminary evidence of the possible important role of ERA both in curately with a full range of feeling words,
explaining teachers’ burnout and in modulating the influences of • Expressing emotions to communicate messages appropri-
personality on burnout. ately and according to context, and
In summary, this first study gives initial evidence about the • Regulating emotions, both one’s and others’ to achieve
importance of ERA in teachers’ burnout and how emotion-related goals and well-being.
skills possibly influence the effect of Big Five traits on occupa- RULER is an evidence-based approach to SEL that is both
tional stress. As a next step, to get greater insight into causality, universal and preventative in nature. RULER specifically targets
Study 2 analyzes the potency of an SEL intervention in reducing mind-sets about emotions and the development of emotion skills,
burnout, including the role of the Big Five personality traits. and focuses on building a positive classroom and school climate.
RULER includes training for school leaders, teachers, and stu-
Study 2 dents, including family members. The primary goals of RULER
are to help individuals develop greater awareness of their emo-
tions, including an appreciation for the full range of pleasant and
Method
unpleasant emotions, a more nuanced emotion vocabulary, and
Participants. Participants were 59 teachers randomly selected effective strategies to express and regulate emotions across con-
from the general sample. This random sample was composed of 20 texts.
males and 39 females. Their mean tenure was 12.35 years (SD ⫽ The presumption in RULER is that the five skills can be taught
9.62). Ages ranged from 22 to 59 years (M ⫽ 41.12, SD ⫽ 9.91). and developed. Research has shown that RULER enhances aca-
Of the 59 participants, 17% were kindergarten teachers, 27% were demic performance, improves classroom climate, and reduces
elementary teachers, 41% were high school teachers, and 15% teacher stress and burnout. A more thorough review of the ap-
were school counselors. proach including its underlying theories, tools, and evidence based
From this sample, 36 participants volunteered to participate in can found elsewhere (Brackett, Rivers, Maurer, Elbertson, & Kre-
an SEL intervention. The mean age of the volunteers was 39.47 menitzer, 2011; Nathanson et al., 2016).
years (SD ⫽ 10.12), with 30.6% males and 69.4% females. A total Teachers received training in RULER across 3 months. The
of 23 participants declined to participate due to schedule incom- training was composed of 30 hr (24 hr of in-person trainings held
patibility. This group served as comparison group (control condi- across eight 3-hr sessions and 6 hr of personal work). Specifically,
tion). The mean age of the control group was 43.70 years (SD ⫽ the training had the following specific objectives: (a) developing
9.22), with 39.1% males and 60.9% females. There were no the five key RULER skills underlying EI, (b) applying RULER
significant gender disparities, 2(1) ⫽ 0.46, p ⫽ .578, or age skills in their personal and professional lives, (c) using and teach-
152 CASTILLO-GUALDA ET AL.
ing the four “Anchor Tools” (Charter, Mood Meter, Meta- Regression analyses. Three hierarchical multiple regression
Moments, and Blueprint), and (d) best practices for implementing analyses were conducted with emotional exhaustion, depersonal-
the Anchor Tools with fidelity in their classrooms. ization, and personal accomplishment after the intervention, re-
The Charter is a joint mission statement for the learning and spectively, as the dependent variables. In performing the regres-
working environment that teacher and students pledge to maintain. sions and testing the moderations, we followed the same procedure
The Mood Meter helps individuals to identify their feelings accu- as in Study 1, but the four blocks differed by the variables
rately. It involves the use of multiple activities to build emotional included. Given the small sample size, we selected the personality
self- and social awareness. The Meta-Moments is a process to help traits that significantly predicted the burnout dimensions in the
people expand the “space in time” between an emotional trigger final models of Study 1. In doing so, we maximized the degrees of
and a response. Adults and students develop strategies to improve freedom while keeping the rule of thumb (n ⬎ 50 ⫹ the number of
their reflective practices to respond effectively to life’s challenging predictors; Harris, 1975) to conduct the multiple regressions. In
experiences. Finally, the Blueprint helps to guide a plan to solve Block 1, we included the respective preintervention values of each
effectively interpersonal conflicts and difficult interactions. There dependent variable (i.e., emotional exhaustion, depersonalization,
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
also is an advanced Feelings Word Curriculum that is implemented or personal accomplishment) as controls. In Block 2, we entered
This document is copyrighted by the American Psychological Association or one of its allied publishers.
in the second year of RULER’s rollout. the selected personality traits (i.e., agreeableness and neuroticism
were entered in predicting emotional exhaustion; agreeableness
was entered in predicting depersonalization; and extraversion,
Results
agreeableness, conscientiousness, and openness to experience
Descriptive statistics, internal consistency reliability estimates, were included in predicting personal accomplishment). In Block 3,
and correlations between Study 2 variables appear in Table 3. we included the intervention group (i.e., 0 ⫽ control group; 1 ⫽
We carried out three independent analyses of variance with the ERA intervention). Finally, in Block 4, we included the interac-
values of emotional exhaustion, depersonalization, and personal tions between the ERA intervention and each of the personality
accomplishment after the intervention period as dependent vari- traits entered in Block 2.
ables. To observe the postintervention differences due to the in- The results of the regression performed on emotional exhaustion
tervention effect, the intervention group was included as a factor are displayed in Table 4. The preintervention levels of emotional
(i.e., 0 ⫽ control group; 1 ⫽ intervention group). In addition, the exhaustion significantly predicted emotional exhaustion levels af-
respective preintervention values for each dependent variable (i.e., ter the intervention in all models (Block_1 ⫽ 0.81, p ⬍ .001;
emotional exhaustion, depersonalization, or personal accomplish- Block_2 ⫽ 0.76, p ⬍ .001; Block_3 ⫽ 0.76, p ⬍ .001; Block_4 ⫽
ment) were included as covariates. 0.77, p ⬍ .001). In addition, only agreeableness had a significant
In regard to emotional exhaustion, no significant differences negative effect on the postintervention levels of emotional exhaus-
between the intervention group (M ⫽ 1.70, SD ⫽ 0.94) and the tion in all models (Block_2 ⫽ ⫺0.49, p ⫽ .018; Block_3 ⫽ ⫺0.48,
control group (M ⫽ 1.63, SD ⫽ 1.17), F(1) ⫽ 0.40, p ⫽ .528, p2 ⬍ p ⫽ .020) but the final one (Block_4 ⫽ ⫺0.28, p ⫽ .348). No other
.01, were found. With respect to depersonalization, there also were direct (i.e., neuroticism or intervention group effects) or interaction
no significant differences; however, the results were in the ex- effects were significant.
pected direction: intervention group (M ⫽ 0.34, SD ⫽ 0.42) and As shown in Table 4, the regression performed on depersonal-
the control group (M ⫽ 0.76, SD ⫽ 0.93), F(1) ⫽ 3.55, p ⫽ .065, ization indicated that preintervention depersonalization levels were
p2 ⫽ .06. Regarding personal accomplishment, participants in the a significant predictor in the models before the inclusion of the
intervention group (M ⫽ 5.09, SD ⫽ 0.57) had significantly higher intervention group (Block_1 ⫽ 0.56, p ⫽ .003; Block_2 ⫽ 0.39,
scores than those in the control group (M ⫽ 4.86, SD ⫽ 0.71), p ⫽ .039) but not after (Block_3 ⫽ 0.32, p ⫽ .090; Block_4 ⫽
F(1) ⫽ 6.55, p ⫽ .013, p2 ⫽ .11. 0.28, p ⫽ .117). Agreeableness negatively predicted postinterven-
Table 3
Descriptive Statistics, Internal Consistency Reliability Estimates, and Correlations Between Study 2 Variables
Correlations
Variable M SD 1 2 3 4 5 6 7 8 9 10 11
Table 4
Regression Results for Emotional Exhaustion, Depersonalization, and Personal Accomplishment in Study 2 (N ⫽ 59)
Block 1
T1 DV 0.81ⴱⴱⴱ 0.76ⴱⴱⴱ 0.76ⴱⴱⴱ 0.77ⴱⴱⴱ 0.56ⴱⴱ 0.39ⴱ 0.32 0.28 0.52ⴱⴱⴱ 0.50ⴱⴱⴱ 0.54ⴱⴱⴱ 0.57ⴱⴱⴱ
Block 2
Extraversion ⫺0.04 ⫺0.02 0.19
Agreeableness ⫺0.49ⴱ ⫺0.48ⴱ ⫺0.28 ⫺0.48ⴱ ⫺0.50ⴱ ⫺0.93ⴱ 0.09 0.07 0.18
Conscientiousness 0.02 ⫺0.01 ⫺0.13
Neuroticism ⫺0.01 ⬍0.01 0.08
Openness 0.07 0.05 ⫺0.15
Block 3
ⴱ ⴱ ⴱ
Group ERA 0.11 0.12 ⫺0.35 ⫺0.35 0.33 0.34
Block 4
Extraversion ⫻ Group ⫺0.36
Agreeableness ⫻ Group ⫺0.37 0.83ⴱ ⫺0.17
Conscientiousness ⫻ Group 0.18
Neuroticism ⫻ Group ⫺0.14
Openness ⫻ Group 0.37
2
R .64 .68 .68 .68 .15 .22 .28 .35 .37 .38 .44 .49
ROLE OF ERA IN PERSONALITY AND BURNOUT
2
R change .64 .04 ⬍.01 ⬍.01 .15 .07 .06 .07 .37 .01 .06 .04
Note.  ⫽ unstandardized regression coefficient; T1 DV ⫽ values before the intervention of each dependent variable; Openness ⫽ openness to experience; Group ⫽ intervention (value ⫽ 1) or control
group (value ⫽ 0); ERA ⫽ emotional regulation ability.
ⴱ
p ⬍ .05. ⴱⴱ p ⬍ .01. ⴱⴱⴱ p ⬍ .001.
153
154 CASTILLO-GUALDA ET AL.
tion depersonalization levels (Block_2 ⫽ ⫺0.48, p ⫽ .024; intervention group. RULER, therefore, appears to be a training tool
Block_3 ⫽ ⫺0.50, p ⫽ .015; Block_4 ⫽ ⫺0.94, p ⫽ .001). that is able to reduce depersonalization despite people’s levels of
Notably, the intervention group showed a significant relationship agreeableness.
with depersonalization, such that those teachers who were in the
intervention group had lower levels of depersonalization after the General Discussion
intervention than did those in the control group (Block_3 ⫽ ⫺0.35,
p ⫽ .038; Block_4 ⫽ ⫺0.35, p ⫽ .029). Moreover, the final model The objective of this research was to gain a better understanding
indicated a significant positive interaction effect between agree- of the relation between personality and the burnout process by
ableness and the intervention group in predicting depersonalization examining the effects of ERA through both a cross-sectional and a
(Block_4 ⫽ 0.83, p ⫽ .024). As observed in Figure 2, the simple pre–post intervention design using a sample of Spanish public
slopes were significantly different, t(55) ⫽ 2.02, p ⫽ .049. Spe- school teachers. Our goal was to advance the knowledge of the
cifically, the negative relationship between agreeableness and de- mechanisms that account for the prevention of occupational stress,
personalization was significant for the control group, given its high prevalence among those in the teaching profession
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
t(55) ⫽ ⫺6.60, p ⬍ .001, but did not differ significantly from zero (Aloe et al., 2014). Previous research has shown associations
This document is copyrighted by the American Psychological Association or one of its allied publishers.
for participants in the intervention group, t(55) ⫽ ⫺0.87, p ⫽ .388. between personality and burnout (Swider & Zimmerman, 2010),
The results of the regression analyses for personal accomplishment and that ERA significantly influences the effect of personality on
also are shown in Table 4. The baseline levels of personal accom- stress, particularly in educational settings (Saklofske et al., 2012).
plishment were a significant predictor in every model (Block_1 ⫽ Consistent with previous research (Lopes et al., 2006; Mont-
0.52, p ⬍ .001; Block_2 ⫽ 0.50, p ⬍ .001; Block_3 ⫽ 0.54, p ⬍ .001; gomery & Rupp, 2005), the presence and promotion of ERA,
Block_4 ⫽ 0.57, p ⬍ .001). In addition, only the intervention group respectively, appeared to have a role in burnout. Here, however,
showed a significant positive relationship in the third model (i.e., we extend this research demonstrating the impact of an evidence-
those in the intervention group showed higher levels of personal based approach to SEL on teachers’ burnout. We found that
accomplishment after the intervention period; Block_3 ⫽ 0.33, p ⫽ teachers who implemented RULER showed significant improve-
.019). None of the other direct (i.e., extraversion, agreeableness, ments in the positive dimension of burnout.
conscientiousness, or openness to experience) or interaction effects Regarding the relationship between ERA and each burnout
were significant. A summary of the intervention effects on burnout characteristic, we observed in Study 1 that the ERA had a signif-
(i.e., emotional exhaustion, depersonalization, and personal accom- icant, negative association with depersonalization. In Study 2,
plishment) is displayed in Figure 3. participants in the SEL intervention group had lower scores in
depersonalization and higher scores in personal accomplishment
than the control group. No effect was found on emotional exhaus-
Discussion
tion in either of the studies.
The results of this study highlight the effectiveness of RULER Although some researchers have found that emotional exhaus-
in reducing some aspects of teacher burnout. Specifically, RULER tion was the easiest factor to change through intervention, ap-
was effective in reducing teachers’ depersonalization and in pro- proaches to SEL have also found similar results (Maricuţoiu et al.,
moting personal accomplishment. 2016). It is worth mentioning that teachers who learn RULER
Regarding the Big Five personality traits, only agreeableness might answer questions on a survey of emotional exhaustion more
appeared to explain changes in burnout as a result of the interven- honestly (e.g., feeling emotionally drained) given their greater
tion. In particular, people with higher agreeableness had lower insights into their daily emotions. It is also possible that SEL
levels of emotional exhaustion and depersonalization at posttest. It interventions modify the positive dimensions of burnout like per-
is also important to mention that the inverse effect of agreeable- sonal accomplishment and the interpersonal nature of the deper-
ness on depersonalization only was significant for people in the sonalization dimension more quickly (d ⫽ 0.27, z ⫽ 2.67, p ⫽ .01;
- 0.48
AGREEABLENESS EMOTIONAL EXHAUSTION
- 0.66
- 0.83
INTERVENTION
- 0.35
DEPERSONALIZATION
0 = Control group
1 = ERA intervention group
0.33
PERSONAL ACCOMPLISHMENT
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Figure 3. Summary of intervention effects on burnout (i.e. emotional exhaustion, depersonalization, and
personal accomplishment). All paths are significant at p ⬍ .05, but the dashed line indicates a nonsignificant
path. ERA ⫽ emotion regulation ability.
Maricuţoiu et al., 2016). In fact, ERA appears to be consistent alization in Study 1, but not on the effects of the SEL intervention
significant predictor of depersonalization. This dimension repre- in Study 2. Given that ERA appears to be generally important for
sents the interpersonal core component of the burnout, so a lack of those who are less dutiful by nature, the SEL intervention may
ERA may play a key role in the development of this dimension. promote changes in the strategies linked to higher interpersonal
The literature has also emphasized the energy-draining conse- emotional skills (Talvio, Lonka, Komulainen, Kuusela, & Lin-
quences of failing to regulate emotions, leading to the perception tunen, 2013).
that interactions are invariably stressful (Hülsheger & Schewe, We also observed substantial differences between the studies on
2011; Yin et al., 2013). links among openness to experience, extraversion, and personal ac-
We also found a negative association between agreeableness complishment. As expected, extraversion was linked to higher per-
and burnout across both studies, which is consistent with previous sonal accomplishment (Study 1). Openness to experience, however,
research (Alarcon et al., 2009). Like the findings with ERA, these had a surprisingly positive association with personal accomplishment.
findings underscore the interpersonal nature of burnout. In Study Previous studies with teachers have observed the positive effect of
1, we observed that the link between agreeableness and deperson- openness in educational settings, which may explain why this char-
alization was partially explained by the link between agreeableness acteristic is valuable for teachers’ personal accomplishment (Kokki-
and ERA, which in turn led to less depersonalization. In Study 2, nos, 2007). Nevertheless, both openness to experience and extraver-
we found that teachers who reported higher levels of agreeableness sion were positively related to personal accomplishment in the cross-
had lower levels of depersonalization, regardless of whether they sectional study but not in the intervention study, where just being in
belonged to the SEL intervention group or not (i.e., floor effect). the training group was a positive predictor of personal accomplish-
However, teachers who had lower agreeableness appeared to ben- ment. The differences between studies may be linked to the focus of
efit more from the SEL intervention, which was demonstrated in the SEL intervention on emotion-related abilities to promote personal
their significantly reduced levels of depersonalization post inter- and professional development.
vention. Interestingly, more agreeable people tend to show kind, Our findings raise a number of important questions for future
humble, and tender interactions, and—most importantly— have research. One important avenue for study would focus on teacher–
the tendency to tell the truth; conversely, less agreeable people student interactions. For example, researchers might attempt to
tend to show inauthentic displays that can result in more stressful identify other personal and interpersonal characteristics that can
interactions, known as interpersonal emotional labor (Kenworthy help teachers with lower ERA avoid suffering from burnout. Those
et al., 2014). What’s more, acting genuinely (i.e., high agreeable- characteristics might include positive psychological capital, self-
ness) directly prevents burnout because it generates opportunities regulation processes, and psychological flexibility, among others,
for employees to develop valued resources in a less stressful which can provide teachers with more resources to handle difficult
process (Quinones, Rodríguez-Carvajal, & Griffiths, 2017). interactions effectively. Using a multimethod research approach is
We also found some inconsistencies with respect to associations another important avenue for future research. For example, it
between personality and burnout. In Study 1, we found that neu- would be important to examine the feedback loop of teachers’
roticism had the highest  with emotional exhaustion, which is emotional management and self-regulation processes, analyzing
consistent with previous research (Armon et al., 2012). This result how these processes impact colleagues and students, as well as
was not observed in Study 2 when shifts in burnout after the SEL how reactions to their behavior affect the teachers’ burnout in a
intervention were observed. It is possible that ERA might have a negative feedback loop process. Other interpersonal variables,
greater influence on agreeableness than on neuroticism, given the such as rapport effects, also should be included in future research
dispositional affective reactivity linked to neuroticism (Lopes et to gain deeper insight into crossover effects of handling difficult
al., 2005). Similarly, we also observed a moderating effect of interactions, not only on job outcomes but also on physical and
conscientiousness on the relationship between ERA and deperson- psychological health outcomes.
156 CASTILLO-GUALDA ET AL.
Some limitations of these studies should be noted. A first limitation Journal of Personality, 80, 403– 427. http://dx.doi.org/10.1111/j.1467-
is the small number of participants in Study 2. Although the number 6494.2011.00731.x
of predictors and participants was adequate for the regression analyses Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable
to be performed (Harris, 1975), larger samples may help to rule out distinction in social psychological research: Conceptual, strategic, and
the possibility of masked significant relationships that may be other- statistical considerations. Journal of Personality and Social Psychology,
51, 1173–1182. http://dx.doi.org/10.1037/0022-3514.51.6.1173
wise obscured in small samples. A larger sample could also include a
Bar-On, R., & Parker, J. D. A. (Eds.). (2000). The handbook of emotional
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final models, but it appeared as such in some of the depersonalization Benet-Martínez, V., & John, O. P. (1998). Los Cinco Grandes across
models. A second limitation is that in Study 2, groups were not cultures and ethnic groups: Multitrait multimethod analyses of the Big
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major limitation of the study, as we cannot rule out other factors that Brackett, M. A., Palomera, R., Mojsa-Kaja, J., Reyes, M. R., & Salovey, P.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
might differentiate the treatment group from the control group. Future (2010). Emotion-regulation ability, burnout, and job satisfaction among
This document is copyrighted by the American Psychological Association or one of its allied publishers.
research should use random assignment to test the effectiveness of British secondary-school teachers. Psychology in the Schools, 47, 406 –
SEL interventions like RULER among adult samples. A third limita- 417.
tion is that we only examined effects of one component of EI, ERA. Brackett, M. A., Rivers, S. E., Maurer, M., Elbertson, N. A., & Kreme-
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proposed, possible causal relationships. Finally, another limitation Castillo, R., Fernández-Berrocal, P., & Brackett, M. A. (2013). Enhancing
of the study is the effect of potential biases from the common teacher effectiveness in Spain: A pilot study of the RULER approach to
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3410701668372
important limitation, an important contribution of this research was
Chang, M.-L. (2013). Toward a theoretical model to understand teacher
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self-report tool. Appraisal, regulation and coping. Motivation and Emotion, 37, 799 –
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