Customer Types

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Customer Types:

1. Compulsive 8
2. VIP 1
3. Social Inspired 2
4. Hesitant 6
5. Loyal 4
6. Determined 5
7. Researcher 7
8. Discount Chaser 3

What They Seek:

1. Value personalized and exclusive treatment.


2. Seek a social or emotional experience while exploring stores.
3. Constantly seek discounts and deals.
4. Make frequent purchases and seek recognition for their commitment.
5. Have a specific shopping list and aim to complete it efficiently.
6. Have doubts or difficulties in making purchasing decisions.
7. Thoroughly research before buying, seeking information and comparing
prices.
8. Make impulsive purchases without prior planning.
Ways to Approach the Customer:

1. Offer expert advice


2. Provide flexible return policies
3. Create a warm and inviting atmosphere in the store
4. Provide detailed product descriptions
5. Offer satisfaction guarantees
6. Organize special events or interactive activities to encourage interaction
7. Place eye-catching products in strategic locations in the store
8. Offer tempting deals
9. Provide exceptional service
10. Reward commitment with loyalty programs
11. Provide a quick shopping experience
12. Ensure a hassle-free experience
13. Offer attractive promotions
14. Grant exclusive discounts
15. Implement loyalty programs with rewards

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