Professional Documents
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Manual Camion 930 Ahs
Manual Camion 930 Ahs
CEBM021601
Shop
Manual
DUMP TRUCK
CONFIDENTIAL
®
All copyright and other intellectual property rights remain wholly owned by Komatsu.
CEN00007-01
930E-4AT
930E-4AT 1
CEN00007-01 00 Index and foreword
01 Specifications
Specification and technical data CEN01003-00
40 Troubleshooting
Travel Control System – Fault Code List CEN40018-01
Travel Control System – System Caution, Heartbeat and Communication
Between Controllers MBI and PLM3, Observer Controller, Safety Controller,
and Controller Setting CEN40019-01
Travel Control System – Steering System CEN40020-01
Travel Control System – F-N-R Selector System and Acceleration Control System CEN40021-01
Travel Control System – Brake System CEN40022-01
Travel Control System – Body Control System CEN40023-01
Travel Control System - Operation CEN40024-01
Travel Control System – Warning CEN40025-01
2 930E-4AT
00 Index and foreword CEN00007-01
930E-4AT 3
CEN00007-01 00 Index and foreword
Table of contents
00 Index and foreword
Index CEN00007-01
Composition of shop manual ....................................................................................................2
Table of contents ......................................................................................................................4
01 Specifications
Specification and technical data CEN01003-00
Specifications ...........................................................................................................................2
General view of autonomous truck............................................................................................3
Controller configuration ............................................................................................................4
Drive control system .................................................................................................................5
Safety control system ................................................................................................................6
930E-AT components location .................................................................................................7
4 930E-4AT
00 Index and foreword CEN00007-01
40 Troubleshooting
Travel Control System – Fault Code List CEN40018-01
Point to remember when troubleshooting ................................................................................ 2
Fault code list for travel control system .................................................................................... 4
Travel Control System – System Caution, Heartbeat and Communication
Between Controllers MBI and PLM3, Observer Controller, Safety Controller,
and Controller Setting CEN40019-01
Fault Code 4001: Supervisory system caution.......................................................................... 3
Fault Code 4002: Supervisory system caution.......................................................................... 3
Fault Code 4004: Supervisory system caution.......................................................................... 3
Fault Code 4011: Heartbeat system exception ......................................................................... 4
Fault Code 4012: Heartbeat system exception ......................................................................... 4
Fault Code 4013: Heartbeat system exception ......................................................................... 5
Fault Code 4014: Heartbeat system exception ......................................................................... 5
Fault Code 4015: Heartbeat system exception ......................................................................... 5
Fault Code 4016: Heartbeat system exception ......................................................................... 5
Fault Code 4017: Heartbeat system exception ......................................................................... 5
Fault Code 4018: Heartbeat system exception ......................................................................... 6
Fault Code 4019: CAN communication exception .................................................................... 6
Fault Code 401A: CAN communication exception .................................................................... 6
Fault Code 401B: CAN communication exception .................................................................... 7
Fault Code 401D: Heartbeat system exception ........................................................................ 7
Fault Code 401E: Heartbeat system exception......................................................................... 7
Fault Code 4027: Supervisory system exception (speed profile).............................................. 7
Fault Code 4034: Supervisory system exception (trajectory data)............................................ 8
Fault Code 4044: Supervisory system exception (dump behavior)........................................... 8
Fault Code 4045: Supervisory system exception (dump behavior)........................................... 8
Fault Code 4046: Supervisory system exception (dump behavior)........................................... 8
Fault Code 4061: Troubleshooting PLM sensor problem.......................................................... 9
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Fault Code 8031, 8032, 8033, 8035: Wrong trajectory data ..................................................... 8
Fault Code 8041, 8042, 8043: Wrong behavior data ................................................................ 9
Fault Code 8061: PLM sensors problem................................................................................. 10
Fault Code 8062: MBI not ready ............................................................................................. 11
Fault Code 8063: MBI communication problem ...................................................................... 11
Fault Code 8064: MBI digital heartbeat cut ............................................................................. 11
Fault Code 8065: MBI dead .................................................................................................... 11
Fault Code 8066: PLM3 detects failure ................................................................................... 11
Fault Code 8070: Observer controller detected failure ........................................................... 12
Fault Code 8071: Observer controller no response ................................................................ 12
Fault Code 80A1, 80A2: Heartbeat problem with safety controller ......................................... 13
Fault Code 80A3: Communication with safety controller ........................................................14
Fault Code 80AB: Communication with safety controller ........................................................15
Fault Code 80AD: Safety controller in wrong mode ................................................................ 15
Fault Code 80B1: Reduce speed due to tracking error........................................................... 16
Fault Code 80B4: Reduce speed due to S/T pressure low warning ....................................... 16
Fault Code 80B5: Drive control warning ................................................................................. 16
Fault Code 80F1: Controller setting ........................................................................................ 16
Fault Code 80F6: Controller setting ........................................................................................ 17
Fault Code 80F8: Controller setting ........................................................................................ 17
Fault Code 80F9: Controller setting ........................................................................................ 17
Fault Code 8101: Steering did not work during steering check............................................... 17
Fault Code 8103, 8104: Steering potentiometer problem ....................................................... 18
Fault Code 8106: S/T EPC valve wiring.................................................................................. 20
Fault Code 8107: S/T EPC valve wiring.................................................................................. 21
Fault Code 8108: S/T EPC valve wiring.................................................................................. 22
Fault Code 8109: S/T EPC valve wiring.................................................................................. 23
Fault Code 810A: S/T EPC valve wiring ................................................................................. 24
Fault Code 810B: S/T EPC valve wiring ................................................................................. 25
Fault Code 8111, 8112: S/T pressure sensors ........................................................................ 26
Fault Code 8113: S/T pressure ............................................................................................... 28
Fault Code 8116, 8117: S/T potentiometer signal problem ..................................................... 28
Fault Code 8118: (B1) Steering accumulator low pressure ..................................................... 29
Fault Code 8204: F-N-R selector switch wiring problem ......................................................... 29
Fault Code 8205: F-N-R selector switch wiring problem ......................................................... 30
Fault Code 8206: F-N-R selector switch wiring problem ......................................................... 31
Fault Code 8207: F-N-R selector switch wiring problem ......................................................... 32
Fault Code 8208: F-N-R selector switch wiring problem ......................................................... 33
Fault Code 8209: F-N-R selector switch wiring problem ......................................................... 34
Fault Code 820A: F-N-R selector switch wiring problem ........................................................35
Fault Code 820B: F-N-R selector switch wiring problem ........................................................36
Fault Code 820C: F-N-R selector switch wiring problem ........................................................37
Fault Code 820F: F-N-R selector switch wiring problem......................................................... 38
Fault Code 8210: F-N-R selector switch wiring problem ......................................................... 39
Fault Code 8211: F-N-R selector switch wiring problem ......................................................... 40
Fault Code 83A7: Front brake system wiring problem ............................................................ 41
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Fault Code 8C6B: Warning of auto apply brake control line .................................................... 28
Fault Code 8C4C, 8C5C, 8C6C: Warning of turn light (left) control line ................................... 29
Fault Code 8C4D, 8C5D, 8C6D: Warning of turn light (right) control line ................................. 31
Fault Code 8C4E, 8C5E, 8C6E: Brake lock relay line .............................................................. 32
Fault Code 8C4F, 8C6F: Warning of engine stop line............................................................... 34
Fault Code 8C91 (C1:) Low accumulator pressure................................................................... 36
Fault Code 8C92 (E1:) Low brake pressure ............................................................................. 36
Fault Code 8C93 (A2): Low hydraulic oil level ......................................................................... 36
Fault Code 8C94 (E3): Stop engine .......................................................................................... 36
Fault Code 8C95 (A5): No propel / retard ................................................................................. 37
Fault Code 8C98 (A6): No propel ............................................................................................. 37
Fault Code 8C99 (A1): Brake oil temp. high ............................................................................. 37
Fault Code 8C9A (B6): Propel system at rest........................................................................... 37
Fault Code 8C9C (C6): Propel system not ready .................................................................... 38
Fault Code 8C9D (D5): Interface module failure....................................................................... 38
Fault Code 8C9E (E5): Battery charge system failure .............................................................. 38
Fault Code 8CA0 (B2): Low auto lube pressure ....................................................................... 38
Fault Code 8CA1 (C2): Circuit breaker tripped ......................................................................... 39
Fault Code 8CA2 (D2): Hydraulic oil filter ................................................................................. 39
Fault Code 8CA3 (E2): Low fuel ............................................................................................... 39
Fault Code 8CA5 (E4): Check engine....................................................................................... 40
Fault Code 8CA6 (B5): Propel system caution ......................................................................... 40
Fault Code 8CA7 (C5): Propel system temp............................................................................. 40
Fault Code 8CAA (D6): Reduced propel system ..................................................................... 41
Fault Code 8CAB (E6): Retard at reduced level ...................................................................... 41
Fault Code 8CAC: Engine signal caution.................................................................................. 42
Fault Code 8D00: Detected by radar (right).............................................................................. 44
Fault Code 8D30: Detected by radar (center)........................................................................... 44
Fault Code 8D60: Detected by radar (left) ................................................................................ 45
Fault Code 8D90: Detected by radar (steer)............................................................................. 45
Fault Code 8D01: No data from RBI (right)............................................................................... 46
Fault Code 8D31: No data from RBI (center)............................................................................ 48
Fault Code 8D61: No data from RBI (left) ................................................................................. 49
Fault Code 8D91: No data from RBI (steer).............................................................................. 50
Fault Code 8D03: Radar (right) no response............................................................................ 52
Fault Code 8D33: Radar (center) no response......................................................................... 53
Fault Code 8D63: Radar (left) no response .............................................................................. 54
Fault Code 8D93: Radar (steer) no response........................................................................... 55
Fault Code 8D06: RBI (right) not ready .................................................................................... 56
Fault Code 8D36: RBI (center) not ready ................................................................................. 57
Fault Code 8D66: RBI (left) not ready....................................................................................... 58
Fault Code 8D96: RBI (steer) not ready ................................................................................... 59
Fault Code 8D07: Radar (right) is not scanning........................................................................ 60
Fault Code 8D37: Radar (center) is not scanning..................................................................... 60
Fault Code 8D67: Radar (left) is not scanning.......................................................................... 60
Fault Code 8D97: Radar (steer) is not scanning....................................................................... 60
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NOTES
930E-4AT 23
CEN00007-01 00 Index and foreword
© 2011 KOMATSU
All Rights Reserved
Printed in USA 04-11
24 930E-4AT
CEN01003-00
930E-4AT
01 Specifications
Specification and technical data
Specifications ........................................................................................................................................................ 2
General view of autonomous truck ....................................................................................................................... 3
Controller configuration......................................................................................................................................... 4
Drive control system ............................................................................................................................................. 5
930E-AT components location .............................................................................................................................. 7
930E-4AT 1
CEN01003-00 01 Specifications
Specifications
Item Contents Standard
Model Truck model 930E-4
Dimensions Overall length (mm) 15,600
Overall width (mm) 8,690
Overall height (mm) 7,800
Wheel base (mm) 6,350
Tread Front wheel (mm) 6,150
Rear wheel (mm) 5,300
Minimum ground clearance 940
Weight Operating weight (kg) 202,232
Hauling capacity (kg) 296,728
Gross vehicle weight (kg) 498,960
Dump Struck (m3) 171
body Heaped (m3) 211
capacity
Function Operation mode Autonomoous mode Selectable
Manual mode
AHT system functionality Position measurement function GPS based navigation
Dead Reckoning navigation
Road Edge Guidance
Drive Control function Automatic Steering control
Automatic Speed control
Automatic Body control
Safety Control function Obstacle detection system
(MMWR on AHT)
Truck condition monitoring
(Red and Yellow Caution)
Performance Maximum travel speed • Forward Max. 50 km/h
• Reverse Max. 10 km/h
Tracking accuracy (m) • Haul road +/-1.9
(m) • Inside of Location +/-2.7
Stopping accuracy (m) • Loading point +/-1.5
(m) • Dumping point +/-1.5 (Paddock Dump)
+/-1.5 (High Dump)
+/-1.0 (Hopper)
Site Requirement Climate • Weather Same as Manual
• Temperature -30 to +50C
• Altitude Same as Manual
Minimum road width • 2-way (Facing traffic) Min. 28 m
• 1-way (Single lane) Min. 16 m
Gradient • Haul road Max. 10%
• Loading area Max. 10% (Inside Location)
Max. 2% (Stopping Point)
• Dumping area Max. 10% (Inside Location)
Max. 2% (Stopping Point)
Road roughness • Haul road Rank B or better
• Loading area Rank C or better
• Dumping area Rank C or better
2 930E-4AT
01 Specifications CEN01003-00
930E-4AT 3
CEN01003-00 01 Specifications
Controller configuration
CAN_bus(A)
Observer
MBI DRIVE (CR310) SAFETY
(CR710) (CR710) (CR710)
CAN_bus(B) HUB CGC
RS232C RS232C
Flight RS232C REG
Recorder GE Controller
System Gyro
CAN
Standard Truck
Radar(R) Radar(C) Radar(L) Radar(S) ODS
80602
FIGURE 01-3. CONTROLLER CONFIGURATION
Explanation of terms
Network
1. CAN. . . . . . . . . . . . . . . . . . . . Controller Area Network
2. CAN-bus (A) . . . . . . . . . . . . . Controller Area Network Type A
3. CAN-bus (B) . . . . . . . . . . . . . Controller Area Network Type B
4. RS232C. . . . . . . . . . . . . . . . . Serial data communication
Module, components
1. MBI (CR710) . . . . . . . . . . . . . Monitor Bus Interface Controller for
CAN protocol translation and monitoring 930E-AT data
2. Drive (CR710) . . . . . . . . . . . . Controller for Position measurement and travel control module
3. Safety (CR710) . . . . . . . . . . . Controller for safety control module
4. Observer (CR310) . . . . . . . . . Controller for observing Drive and Safety HeartBeat, final braking
5. HUB. . . . . . . . . . . . . . . . . . . . MMS Master Link Radio Controller with built-in GPS
6. CGC . . . . . . . . . . . . . . . . . . . Color Graphic Console, Controller with touch panel
7. Flight recorder . . . . . . . . . . . . Controller for 930E-AT system data monitoring
8. GE System . . . . . . . . . . . . . . General Electric System
9. GYRO . . . . . . . . . . . . . . . . . . GYRO Sensor (Yaw Rate sensor)
10. REG controller . . . . . . . . . . . . Laser sensor controller for Road Edge Guidance System
11. IFM . . . . . . . . . . . . . . . . . . . . Interface (I/F) Module Controller
12. PLM3 . . . . . . . . . . . . . . . . . . . Payload Meter Controller
13. VHMS. . . . . . . . . . . . . . . . . . . Vehicle Health Monitoring System Controller
14. RBI (CR710) . . . . . . . . . . . . . Radar Bus Interface Controller
15. Radar . . . . . . . . . . . . . . . . . . . Scanning millimeter wave–radar (MMWR)
4 930E-4AT
01 Specifications CEN01003-00
Drive control
Dead GYRO
reckoning
R. Pulse Sensor
F. Pulse Sensor
S/T potentiometer
Speed GE controller
Control
PLM3
80603
FIGURE 01-4. DRIVE CONTROL SYSTEM
Explanation of terms
Position measurement . . . . . . To measure position of autonomous truck
1. GPS. . . . . . . . . . . . . . . . . . . . Global Positioning System
(Measurement of absolute position)
2. Dead reckoning . . . . . . . . . . . Relative position measurement system
3. GYRO . . . . . . . . . . . . . . . . . . Heading angle sensor (Yaw Rate sensor)
4. R. Pulse sensor . . . . . . . . . . Rear tire revolution sensor
5. F. Pulse sensor . . . . . . . . . . . Front tire revolution sensor
6. REG. . . . . . . . . . . . . . . . . . . . Road Edge Guidance System
7. Laser range sensor . . . . . . . . Laser sensor to measure the distance to road edge wall
930E-4AT 5
CEN01003-00 01 Specifications
Engine stop
Headlight
Horn
Explanation of terms
Obstacle detection system . . . Detection of obstacle on target course in travel direction of truck
1. Scanning millimeter-wave . . . Millimeter-wave radar which scans all area in front
radar of truck to detect obstacle
2. Steered radar . . . . . . . . . . . . . Millimeter-wave radar mounted on mechanical steering unit
3. RBI . . . . . . . . . . . . . . . . . . . . . Controller for CAN protocol translation & monitoring data
4. Motor unit . . . . . . . . . . . . . . . Motor unit for steered radar
6 930E-4AT
01 Specifications CEN01003-00
930E-4AT 7
CEN01003-00 01 Specifications
8 930E-4AT
01 Specifications CEN01003-00
FIGURE 01-10. AT-CABINET COOLING UNIT FIGURE 01-11. AT-CABINET COOLING UNIT
930E-4AT 9
CEN01003-00 01 Specifications
10 930E-4AT
01 Specifications CEN01003-00
930E-4AT 11
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12 930E-4AT
01 Specifications CEN01003-00
930E-AT Sensors
930E-4AT 13
CEN01003-00 01 Specifications
14 930E-4AT
01 Specifications CEN01003-00
CAN Current
GPS (in HUB) S/T Valve (R)
Current
PPS (ON/OFF) S/T Valve (L)
Volt(0-5V)
S/T angle sensor (R)
DC-DC 12V RS232 Volt(0-5V)
GYRO S/T angle sensor (L)
Converter
Volt(0-5V) S/T pressure sensor (R)
Pulse
Share with Pulse Sensor (FR) Volt(0-5V) S/T pressure sensor (L)
GE system Pulse Sensor (FL) Pulse
S/T Control
Pulse Sensor (RR) Pulse
AHT
specific Pulse Sensor (RL) Pulse Drive GE Controller
Volt(0-5V)
Accel
Inclinometer (roll)
Volt (0-5v) Controller Volt(0-5V)
Retard
Volt (0-5v)
Inclinometer (pitch) ON/OFF Retard Active Signal
ON/OFF
RS232 Shift Forward Request
Laser Optic Fiber REG ON/OFF
Volt (0-5v) Shift Reverse Request
Head Controller
ON/OFF Move Forward
DC-DC 24V
Converter ON/OFF Move Reverse
ON/OFF Sys run
Position Measurement
Accel/Retard Control
80633
ON/OFF Current
Hoist Valve(Up) Front Brake Valve
Current Rear Brake Valve
Hoist Valve(Down) ON/OFF
Volt (0-5V)
Brake Pressure Sensor (FR)
ON/OFF Volt (0-5V)
Hoist Signal Cut Brake Pressure Sensor (FL)
Volt (0-5V)
Hoist Pressure Sensor Volt (0-5V)
Brake Pressure Sensor (RR)
Volt (0-5V)
Brake Pressure Sensor (RL)
ON/OFF
Hoist Limit SW
ON/OFF ON/OFF
Body up SW Brake Lock
Drive ON/OFF
Brake Lock Applied
Hoist Control
Controller ON/OFF
PB Switch feedback
80634
FIGURE 01-25. DRIVE CONTROLLER INPUT/OUTPUT
930E-4AT 15
CEN01003-00 01 Specifications
DC-DC CAN
24V MBI
Converter
12V
ON/OFF
CAN CAN Head light
Radar (Right) RBI
ON/OFF
CAN CAN Horn
Radar (Center) RBI
CAN CAN
Radar (Left) RBI
ON/OFF
CAN CAN Mode Lamp (Green)
Radar (Steer) RBI
ON/OFF
Mode Lamp (Amber)
Stepping ON/OFF
Mode Lamp (Red)
Motor
Volt (5v) ON/OFF E/G Stop
Angle sensor Safety ON/OFF
Radar Power Relay
Obstacle Detection System Controller
Auxiliary Control
ON/OFF
A/M Key (Auto)
ON/OFF
A/M Key (Manual)
16 930E-4AT
01 Specifications CEN01003-00
NOTES
930E-4AT 17
CEN01003-00 01 Specifications
© 2008 KOMATSU
All Rights Reserved
Printed in USA 12-08
18 930E-4AT
CEN10017-01
930E-4AT
930E-4AT 1
CEN10017-01 10 Structure and Function
2 930E-4AT
10 Structure and Function CEN10017-01
To go to Auto Mode
1. Get personal identification number (PIN) and
record it.
2. Push OK button and make sure the timer starts.
3. Get off the truck -> ride on the EMV.
4. Release the truck (input AHT ID -> OK -> input
PIN -> OK )
5. Make sure yellow mode lamp is flashing.
If yellow mode lamp is flashing, truck is in
autonomoous mode. (*1 Operation mode)
930E-4AT 3
CEN10017-01 10 Structure and Function
*1 Operation Mode
Truck Auto / Manual Key position is two position
(AUTO position and Manual position), but AHS sys-
tem has 5 conceptual operation modes (Manual,
Maintenance, Suspend, Auto, Error) in the AHT sys-
tem.
Manual mode (“M”): Operator can drive the
truck manually.
Maintenance mode: Mode for calibrating the AT
system on truck.
Suspend mode (“S”): Mode for mode transition
between Auto and Manual.
Operator can approach the truck.
Autonomoous mode (“A”): For Autonomous
Traveling. Operator can’t approach the truck.
Error mode (“E”): Error occurred during
Autonomous Traveling. Operator can’t approach
the truck.
4 930E-4AT
10 Structure and Function CEN10017-01
Outline
The embedded module for the supervisory system consists of HUB and CGC. HUB controls GPS measurement
and Master Link communication between truck and Central. CGC generates and distributes trajectory data and
speed profile. CGC also provides man-machine interface. Each controller is connected by the CAN network for
communication.
930E-4AT 5
CEN10017-01 10 Structure and Function
HUB
6 930E-4AT
10 Structure and Function CEN10017-01
CGC
Outline
CGC is a touch panel display that functions as a
man-machine interface and an embedded controller
for the supervisory system. CGC calculates Trajec-
tory data and Speed profile and distributes them to
Drive controller and Safety controller during autono-
mous running. CGC controls truck operation by tra-
jectory and speed profile according to instruction
from fleet control system of Central.
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8 930E-4AT
10 Structure and Function CEN10017-01
930E-4AT 9
CEN10017-01 10 Structure and Function
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
10 930E-4AT
CEN10018-01
930E-4AT
930E-4AT 1
CEN10018-01 10 Structure and Function
Outline
Drive controller is a main controller for autonomous traveling. It includes Position measurement module, Travel
control module and Dump control module.
2 930E-4AT
10 Structure and Function CEN10018-01
930E-4AT 3
CEN10018-01 10 Structure and Function
Outline Function
Position measurement system (PMS) is the important GPS system is built in HUB, and although GPS posi-
element in Drive controller which manages Autono- tioning by RTK (Real Time Kinematics) is carried out
mous Haul Truck (AHT) operation and guidance and using the satellite’s electric wave received with the
measures the current position (X, Y, and Z) of AHT. GPS antenna, and the correction information which is
PMS mainly consists of GPS absolute positioning received via Master link from the GPS central sys-
(GPS system) and Dead reckoning relative position- tem, the vehicle GPS antenna position information
ing (Dead reckoning system). acquired as a result is inputted into the Drive control-
ler via CAN. By the inclination sensor attached in
pitch and roll direction of the body, GPS antenna
position is compensated and finally the position of the
vehicle is calculated from compensated GPS
antenna position, GPS antenna height, and dimen-
sions of its installation.
4 930E-4AT
10 Structure and Function CEN10018-01
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10 930E-4AT
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14 930E-4AT
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930E-4AT 15
CEN10018-01 10 Structure and Function
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
16 930E-4AT
CEN10019-01
930E-4AT
930E-4AT 1
CEN10019-01 10 Structure and Function
Outline
Travel control module is a system to guide a truck to This system gives signal to GE drive system to con-
target. It consists of the steering control module trol F-N-R selector position, acceleration, and retard
which controls steering to follow the travel course and brake to follow ordered speed.
the speed control module which controls truck speed
with F-N-R select signal, acceleration signal, retard
brake signal, and hydraulic brakes.
This system controls the steering control valve to
steer the front wheels. The steering angle is sensed
with two potentiometers, which are installed on the
steering mount brackets and rods. The steering angle
signal is sent to the controller.
2 930E-4AT
10 Structure and Function CEN10019-01
Steering control
930E-4AT 3
CEN10019-01 10 Structure and Function
4 930E-4AT
10 Structure and Function CEN10019-01
Principle of operation
In neutral (When drive controller doesn’t send any command.)
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CEN10019-01 10 Structure and Function
6 930E-4AT
10 Structure and Function CEN10019-01
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CEN10019-01 10 Structure and Function
8 930E-4AT
10 Structure and Function CEN10019-01
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CEN10019-01 10 Structure and Function
10 930E-4AT
10 Structure and Function CEN10019-01
Acceleration control
Outline
Drive controller outputs acceleration signal to control
propulsion as the truck travels at the target speed on
the travel course.
\
A/M key A
72AT
M
24V
Drive controller
GE controller
525AU NO
Accel Singal
0-5V Accel pedal signal input
NC
Accel pedal
80709
930E-4AT 11
CEN10019-01 10 Structure and Function
Outline
Drive controller outputs retard brake signal to control
the GE retard brake as the truck travels at the target
speed on the travel course.
A/M key A
72AT
24V
Drive controller
NO
GE controller
Retard Signal
0-5V Hand lever retard signal input
NC
Retard Signal Monitor
( Feedback input )
Foot pedal retard signal input
Retard lever
80711
12 930E-4AT
10 Structure and Function CEN10019-01
F-N-R Selector
Outline
F-N-R selector is controlled by F-N-R selector switch on a console in manual mode and by drive controller in
auto mode.
A/M key A
72AT 24V
GE
M
24V NO
Drive controller
Forward
Shift F
72FAU 24V
NC
NO F
NC R
24V Shift
Shift F Monitor Lever
72AT
24V NO
79BAU Reverse
Shift R
NC
NO
NC
Shift R Monitor
80714
FIGURE 10-22. F-N-R SELECTOR
930E-4AT 13
CEN10019-01 10 Structure and Function
Principle of operation
In manual mode, F-N-R position is controlled by the F-N-R selector switch in cab.
14 930E-4AT
10 Structure and Function CEN10019-01
In autonomous mode, the signal from the F-N-R selector switch is stopped with the electric relays (RB1A-K1,
RB1A-K2) and F-N-R position is controlled by drive controller.
930E-4AT 15
CEN10019-01 10 Structure and Function
Brake control
Outline
In the manual mode, hydraulic oil is supplied to front
and rear dual relay valve as treadle valve is pressed.
Then, hydraulic oil is supplied to front and rear
brakes and they are applied.
In the autonomous mode, the autonomous brake
valves control hydraulic oil pressure and supply to
front and rear dual relay valves by the signal from
drive controller. Then, hydraulic oil is supplied to front
and rear brakes and they are applied.
F Brake Sol
F. Brake
Sol GND Pressure Sensor
R Brake Sol
F. Brake
Sol GND Relay V
Rear Brake Valve
F BRK Press(R)
F BRK Press(L)
R BRK Press(R)
R BRK Press(L)
Rear Brake
Relay Valve
Rear. Brake
Pressure Sensor
80718
16 930E-4AT
10 Structure and Function CEN10019-01
Front brake
In manual mode (applied brake).
• When treadle valve is pushed, pilot oil pressure of • Hydraulic oil pressure is supplied to front brakes
treadle valve is applied from distribution manifold. via front dual relay valve from distribution
manifold and brake accumulator.
• Hydraulic oil pressure is supplied to pilot of front
dual relay valve via treadle valve from distribution
manifold.
930E-4AT 17
CEN10019-01 10 Structure and Function
18 930E-4AT
10 Structure and Function CEN10019-01
Rear brake
In manual mode (applied brake).
• When treadle valve is pushed, pilot oil pressure of • Hydraulic oil pressure is supplied to rear brakes
treadle valve is applied from distribution manifold. via rear dual relay valve from distribution manifold
and brake accumulator.
• Hydraulic oil pressure is supplied to pilot of rear
dual relay valve via treadle valve from distribution
manifold
.
930E-4AT 19
CEN10019-01 10 Structure and Function
20 930E-4AT
10 Structure and Function CEN10019-01
Brake valves
Brake valves control hydraulic pressure for the front
and rear brakes.
930E-4AT 21
CEN10019-01 10 Structure and Function
Parking brake
Principle of operation
A/M key A
72AT 24V
GE
M
24V NO
Drive controller
IFM
Shift Park NC 24V
NO
P
NC
Shift
Lever
IM Input
PB Switch Feedback
80729
FIGURE 10-37. PARKING BRAKE
22 930E-4AT
10 Structure and Function CEN10019-01
930E-4AT 23
CEN10019-01 10 Structure and Function
When the circuit Relay (RB6AK5) is energized and the operator changes the Direction Select switch to F or R or
N, the circuit Relay (RB9-K4) is energized and then Park Brake Solenoid is energized to release the parking
brake.
24 930E-4AT
10 Structure and Function CEN10019-01
• Observer controller’s Park Brake Relay (CN1-17) is normally Low level to energize the circuit Relay
(RB6AK5) for control the parking brake solenoid. To release the parking brake, AHS system energizes RB9-
K4 by using FNR signal or Direction Select Signals (F, R).
930E-4AT 25
CEN10019-01 10 Structure and Function
• To apply the parking brake, drive controller controls the FNR signal output and F, R signals output to stop the
energizing of RB9-K4. Then parking brake solenoid has lost power and parking brake is applied.
26 930E-4AT
10 Structure and Function CEN10019-01
To apply the parking brake from observer controller, observer controller stops the energizing of RB6AK5. Then
parking brake solenoid has lost power and parking brake is applied.
930E-4AT 27
CEN10019-01 10 Structure and Function
28 930E-4AT
10 Structure and Function CEN10019-01
930E-4AT 29
CEN10019-01 10 Structure and Function
A A/M key
Observer controller 72AT
Auto Apply Relay Auto Apply NO 24V
Auto Apply Brake Brake Pilot M
Auto Apply Relay
NC
NC
Treadle valve
Safety controller
F. Brake F. Brake
72AAD Relay Valve Pressure Sensor
NO
72AAS
Drive controller Rear. Brake
Pressure Sensor
NC
Auto Apply
R. Brake
Relay Valve
Auto Apply Monitor
80741
30 930E-4AT
10 Structure and Function CEN10019-01
930E-4AT 31
CEN10019-01 10 Structure and Function
32 930E-4AT
10 Structure and Function CEN10019-01
930E-4AT 33
CEN10019-01 10 Structure and Function
Outline
The dump control module is a system to control the
body of the AHT.
It performs the following operations:
• In manual mode, the body is controlled by the
dump control switches.
• Drive controller output signal to the solenoid to
control the hoist valve in the AT hydraulic cabinet.
• In autonomous mode, drive controller sets the
valve to the “Float” position when the body is in
the normal, down position.
• In autonomous mode, drive controller sets the
valve position from the “Raise” position to the FIGURE 10-53. HOIST CONTROL VALVE
“Hold” position when the body is at the raising 1. Hoist control valve
end.
• In manual mode, the hoist control valve is
controlled by switch in cab.
34 930E-4AT
10 Structure and Function CEN10019-01
Functions
• When Auto/Manual select switch is in auto
position, drive controller outputs signal to the
solenoid valve to control the body position.
• When Auto/Manual select switch is in manual
position, body control switch in the cab outputs
signal to the solenoid valve to control the body
position.
930E-4AT 35
CEN10019-01 10 Structure and Function
Principle of operation
Raise
When Auto/Manual select switch is in auto position,
drive controller output signal is sent to hoist control
valve sol. A to raise the body. Then, hoist control
valve supplies oil to hoist cylinder. As a result, the
body is raised.
When the raising limit sensor installed to the rear of
the truck body senses that the body is raising, the
hoist control valve is set to the holding position auto-
matically. And drive controller stops the signal to sol.
A to set the hoist control valve in the hold position.
Hold
Drive controller sets the body to hold position when
AHT detects some kind of exception while moving the
body.
Lower/Float
When Auto/Manual select switch is in auto position,
drive controller output signal to hoist control valve sol.
B lowers the body. When drive controller stops the
signal of sol. B, the hoist control valve changes to
float position.
When the body is set in the normal, down position,
drive controller sets the hoist control valve to the float
position.
36 930E-4AT
10 Structure and Function CEN10019-01
MBI controller
Outline
MBI is a controller to forward Payload data from
PLM3 and Interface Module data on the CAN-bus of
a standard truck to the CAN-bus of an autonomous
system. It also sends flight recorder data on the
autonomous CAN-bus from drive controller and
Safety controller to flight recorder system via
RS232C. It also controls the power to the flight
recorder for safe shutdown.
Safety
VHMS 1) Drive control data
Controller
2) Safety System data
terminator RS232C
Cense
Flight Recorder
80750
930E-4AT 37
CEN10019-01 10 Structure and Function
38 930E-4AT
10 Structure and Function CEN10019-01
NOTES
930E-4AT 39
CEN10019-01 10 Structure and Function
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
40 930E-4AT
CEN10020-01
930E-4AT
930E-4AT 1
CEN10020-01 10 Structure and Function
Outline
Safety controller has three main functions: Obstacle Detection System to avoid collision with other objects on the
traveling path, Warning indicator monitor to stop truck before fatal error occurs by checking warning indicator,
auxiliary device control includes headlight, horn, Auto Apply brake, and engine stop relay.
2 930E-4AT
10 Structure and Function CEN10020-01
930E-4AT 3
CEN10020-01 10 Structure and Function
Outline
Obstacle detection system (ODS) consists of four
radar units and controllers (RBI). One of the radar
units, which is mounted on the revolving unit, is called
steered radar. The other three radar units are
mounted under the revolving unit. All radar units are
installed to the front part of the truck and RBIs are in
the controller box under the radar units. Each radar
unit uses scanning millimeter wave radar. Safety con-
troller picks up obstacles only in the target clipping
area, which is determined by trajectory data and truck
position. When obstacles are detected, Safety con-
troller outputs stop or slow-down order to Drive con-
troller to avoid collision.
Fix-mounted radar units
The radar is fixed on the front part of truck. It emits
fast scanned millimeter wave beam and receives sig-
nals from obstacles in the target path.
FIGURE 10-5. GENERAL LAYOUT
Mechanical steered radar unit
1. Steered radar 4. Radar-1 (right)
Same scanning radar is mounted on the mechanical
revolving unit that rotates to follow the target path. 2. Radar-4 (steer) 5. Radar-2 (center)
3. Fixed radar 6. Radar-3 (left)
RBI
RBI is an interface module between millimeter wave
radar and Safety controller.
4 930E-4AT
10 Structure and Function CEN10020-01
930E-4AT 5
CEN10020-01 10 Structure and Function
6 930E-4AT
10 Structure and Function CEN10020-01
930E-4AT 7
CEN10020-01 10 Structure and Function
Safety controller
Radar steering
80765
Outline
Safety controller turns the stepping motor of the revolving unit according to the reference angle from trajectory
data. Safety controller measures motor angle by potentiometer of revolving unit and the angle when stepping
motor jumped out.
8 930E-4AT
10 Structure and Function CEN10020-01
930E-4AT 9
CEN10020-01 10 Structure and Function
10 930E-4AT
10 Structure and Function CEN10020-01
930E-4AT 11
CEN10020-01 10 Structure and Function
Outline
Safety controller always monitors the warning indicator lamp signal. If red caution occurs, Safety controller
sends stop request to Drive controller and then sends error code to Central. If yellow caution occurs, Safety con-
troller sends warning code to Central.
12 930E-4AT
10 Structure and Function CEN10020-01
930E-4AT 13
CEN10020-01 10 Structure and Function
14 930E-4AT
10 Structure and Function CEN10020-01
930E-4AT 15
CEN10020-01 10 Structure and Function
16 930E-4AT
10 Structure and Function CEN10020-01
Engine start
When supervisory system (Central or EMV) sends engine start command via wireless communication system to
the truck that is stationary and in error mode by engine stop command, safety controller starts the engine.
930E-4AT 17
CEN10020-01 10 Structure and Function
Engine stop
When supervisory system (Central or EMV) sends engine stop command via wireless communication system to
the truck that is stationary and not in manual mode, safety controller stops the engine.
Engine stop command cannot work on a truck that is stopped by emergency stop button.
After the system checks that the parking brake is on and truck is stationary, the system stops the engine.
18 930E-4AT
10 Structure and Function CEN10020-01
Headlight
930E-4AT 19
CEN10020-01 10 Structure and Function
Horn
20 930E-4AT
10 Structure and Function CEN10020-01
930E-4AT 21
CEN10020-01 10 Structure and Function
Observer controller
Outline
Observer controller is the final safety layer controller
which can stop the truck by activating the auto apply
brake valve and Brake Lock valve during an emer-
gency situation. An emergency situation may happen
when both Drive and Safety controllers lose their
power or lose their basic controller functionalities,
such as I/O control in Auto Mode (A/M Key is in
AUTO position). Even if Main Battery power for
Autonomous system is lost, Observer controller can
be powered long enough to stop AHT with the sub
battery. Observer controller can activate the parking
brake to hold the truck after Observer controller stops
AHT by activating the Hydraulic Brake (auto apply
brake and Brake Lock).
22 930E-4AT
10 Structure and Function CEN10020-01
930E-4AT 23
CEN10020-01 10 Structure and Function
24 930E-4AT
10 Structure and Function CEN10020-01
FIGURE 10-39. BACKUP BATTERY FOR FIGURE 10-40. BACKUP BATTERY FOR
OBSERVER CONTROLLER OBSERVER CONTROLLER
1. Backup battery box 2. Save switch 1. 12V battery, 3Ah 2. Resistor
(569-86-42540) (7861-96-0300)
930E-4AT 25
CEN10020-01 10 Structure and Function
26 930E-4AT
10 Structure and Function CEN10020-01
Item Spec
OS Windows Embedded Standard 2009
CPU Intel Atom Z520PT (1.3GHz)
Storage Compact flash card (4GB)
Network TCP/IP, FTP, Windows Network
Data storage period Two weeks (configurable)
930E-4AT 27
CEN10020-01 10 Structure and Function
Downloading data from flight recorder How to download data file by FTP
Downloading data via an ethernet cable connected • Use FTP client program to access flight recorder
directly between the flight recorder and the monitor via MasterLink network.
PC is the recommended method. The download time • Flight recorder FTP service additionally provides
is fast and FTP or Windows network can be used for anonymous FTP access. Users typically login to
download. the service with an 'anonymous' account when
prompted for user name.
1. Turn the key switch OFF and wait appoximately
20 seconds for the flight recorder to turn off. User: anonymous
2. Disconnect the ethernet cable between the flight Password: komatsu
recorder and the MasterLink hub.
• Data directory: D:\ (initial directory is here)
3. Connect the ethernet cable between the flight
recorder and the monitor PC. How to download data file by Windows Network
4. Turn the key switch ON, and set the IP address • Flight recorder can access from Windows
and subnet mask of the monitor PC to the same network like a network drive via MasterLink
network as the MasterLink network. network.
Data can also be downloaded via the MasterLink • When connecting to the flight recorder, key switch
wireless network between the flight recorder and the must be ON to power the flight recorder.
monitor PC. This method provides safe, remote • Click [Start], then [Run…] and input the flight
access to the flight recorder data. However, the recorder IP address and drive name as shown
download speed is slower than a direct ethernet con- below.
nection. This method may also cause a huge load to
\\172.23.10.151\d$
the MasterLink network. This method is not recom-
mended. • If login is required, input user name and
passwords below.
A third method of data downloading is direct access
to the CF card. The key switch must be turned OFF User: komatsu
and the power LED on the flight recorder must be off Password: komatsu
before removing the card from the flight recorder.
This method is not recommended because of the
possibility of losing the small screw of the flight
recorder CF card cover.
28 930E-4AT
10 Structure and Function CEN10020-01
930E-4AT 29
CEN10020-01 10 Structure and Function
30 930E-4AT
10 Structure and Function CEN10020-01
NOTES
930E-4AT 31
CEN10020-01 10 Structure and Function
© 2011 KOMATSU
All Rights Reserved
Printed in USA 04-11
32 930E-4AT
CEN30016-01
930E-4AT
930E-4AT 1
CEN30016-01 30 Testing and Adjusting
Front pulse sensor adjustment 3. Check the speed data with PC monitor. (See
"Check Out Manual".)
When a front pulse sensor is installed or replaced,
use shims to adjust the distance between the sensor
surface and gear tooth to get the standard clearance.
2 930E-4AT
30 Testing and Adjusting CEN30016-01
Rear pulse sensor adjustment 3. Check the speed data with PC monitor. (See
When a rear pulse sensor is installed or replaced, "Check Out Manual".)
use shims to adjust the distance between the sensor
surface and gear tooth to get the standard clearance.
930E-4AT 3
CEN30016-01 30 Testing and Adjusting
4 930E-4AT
30 Testing and Adjusting CEN30016-01
7. Press Roll .
930E-4AT 5
CEN30016-01 30 Testing and Adjusting
9. The calculation takes about 20 seconds. 10. If “Success” message appears, press OK to
complete roll sensor adjustment.
6 930E-4AT
30 Testing and Adjusting CEN30016-01
930E-4AT 7
CEN30016-01 30 Testing and Adjusting
8 930E-4AT
30 Testing and Adjusting CEN30016-01
9. The calculation takes about 20 seconds. 10. If “Success” message appears, press OK to
complete pitch sensor adjustment.
930E-4AT 9
CEN30016-01 30 Testing and Adjusting
10 930E-4AT
30 Testing and Adjusting CEN30016-01
7. If "GPS Origin is not changed" appears, press 8. If “GPS Origin is changed” appears, press OK
OK to complete GPS origin configuration set- to replace the GPS origin.
ting.
930E-4AT 11
CEN30016-01 30 Testing and Adjusting
12 930E-4AT
30 Testing and Adjusting CEN30016-01
930E-4AT 13
CEN30016-01 30 Testing and Adjusting
Laser distance data should be calibrated before REG target distance (from laser to the target)
the truck is used for autonomous operation. default value in the drive controller is set at
5500 mm (216 in.). The target board must be set at
This calibration is necessary in the following 5500 mm (216 in.) to calibrate the REG system
cases: accurately.
14 930E-4AT
30 Testing and Adjusting CEN30016-01
930E-4AT 15
CEN30016-01 30 Testing and Adjusting
9. The calculation takes about 20 seconds. 10. If “Success” message appears, press OK to
complete REG target distance setting (Bank/
Haulroad).
16 930E-4AT
30 Testing and Adjusting CEN30016-01
930E-4AT 17
CEN30016-01 30 Testing and Adjusting
18 930E-4AT
30 Testing and Adjusting CEN30016-01
REG fiber optic cable check and 2. Disconnect the fiber optic cable connectors
installation (labeled 1 and 4) from REG controller.
930E-4AT 19
CEN30016-01 30 Testing and Adjusting
20 930E-4AT
30 Testing and Adjusting CEN30016-01
930E-4AT 21
CEN30016-01 30 Testing and Adjusting
22 930E-4AT
30 Testing and Adjusting CEN30016-01
930E-4AT 23
CEN30016-01 30 Testing and Adjusting
24 930E-4AT
30 Testing and Adjusting CEN30016-01
4. Check the data on HyperTerminal screen. • Data sample: r10.05;a80 (Distance = 10.05 m,
REG controller sends the laser data continu- Reflection power = 80)
ously if laser detects the target in front of sensor
head.
930E-4AT 25
CEN30016-01 30 Testing and Adjusting
26 930E-4AT
30 Testing and Adjusting CEN30016-01
NOTES
930E-4AT 27
CEN30016-01 30 Testing and Adjusting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
28 930E-4AT
CEN30017-01
930E-4AT
930E-4AT 1
CEN30017-01 30 Testing and Adjusting
Location requirements
2 930E-4AT
30 Testing and Adjusting CEN30017-01
FIGURE 30-4. S/T ADJ SCREEN If you get the message "Fail," do not operate
autonomous traveling. Please contact your
• This process takes 10 – 20 minutes. Komatsu distributor and check the steering sys-
• Sometimes the percentage of progress tem with troubleshooting table and shop manual.
decreases, when the truck is not moving
straight. If this adjustment is not finished within one hour,
stop the truck and press Cancel . Check the
steering system with troubleshooting table.
930E-4AT 3
CEN30017-01 30 Testing and Adjusting
8. Press Close to finish steering potentiometer 9. Press Close to quit maintenance screen.
adjustment.
Cause Remedy
Straight road is too short for calculation Use longer distance straight road.
Disconnection in wiring harness Check the wiring harness.
Defective potentiometer Check the potentiometer.
Defective drive controller Replace the drive controller.
4 930E-4AT
30 Testing and Adjusting CEN30017-01
Location requirements
4. Press Drive .
Make sure that no one is around the truck.
930E-4AT 5
CEN30017-01 30 Testing and Adjusting
6 930E-4AT
30 Testing and Adjusting CEN30017-01
930E-4AT 7
CEN30017-01 30 Testing and Adjusting
Cause Remedy
Insufficient bleeding of steering hydraulic system Repeat automatic bleeding process.
Disconnection or wrong connection of wiring harness Check the wiring harness.
Defective steering EPC valve Check the EPC valve.
Defective drive controller Replace.
8 930E-4AT
30 Testing and Adjusting CEN30017-01
3. Press Parameter .
930E-4AT 9
CEN30017-01 30 Testing and Adjusting
10 930E-4AT
30 Testing and Adjusting CEN30017-01
NOTES
930E-4AT 11
CEN30017-01 30 Testing and Adjusting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
12 930E-4AT
CEN30018-01
930E-4AT
930E-4AT 1
CEN30018-01 30 Testing and Adjusting
2 930E-4AT
30 Testing and Adjusting CEN30018-01
930E-4AT 3
CEN30018-01 30 Testing and Adjusting
Adjustment of radar elevation angle 3. Adjust the elevation angle of each radar accord-
ing to the following table.
Radar D (mm)
right 0 (level)
Elevation angle is factory adjusted before ship- center 0 (level)
ping. When radar is replaced or elevation angle is left 0 (level)
out of alignment, do adjustment according to the steer 0 (level)
following instructions.
4. Replace covers.
4 930E-4AT
30 Testing and Adjusting CEN30018-01
930E-4AT 5
CEN30018-01 30 Testing and Adjusting
3. Turn both right and left radars to face the front, Position (B), and secure them with two bolts.
(A) (B)
80906
FIGURE 30-14. RADAR ALIGNMENT
1. Secure here
4. Mount a pole at the front center of the truck and 5. Position a reflector 50 m (164 ft) from front of
another at the rear center. truck and aligned on the center of truck.
6 930E-4AT
30 Testing and Adjusting CEN30018-01
NOTE: The center of the truck is where the two poles are so aligned that they look like one pole.
930E-4AT 7
CEN30018-01 30 Testing and Adjusting
8 930E-4AT
30 Testing and Adjusting CEN30018-01
13. Turn both right and left radars back to correct position.
(A) (B)
80917
FIGURE 30-25. RADAR ALIGNMENT
930E-4AT 9
CEN30018-01 30 Testing and Adjusting
Preparation
1. Mount a pole at the front center of the truck and
another at the rear center.
10 930E-4AT
30 Testing and Adjusting CEN30018-01
930E-4AT 11
CEN30018-01 30 Testing and Adjusting
12 930E-4AT
30 Testing and Adjusting CEN30018-01
930E-4AT 13
CEN30018-01 30 Testing and Adjusting
14 930E-4AT
30 Testing and Adjusting CEN30018-01
930E-4AT 15
CEN30018-01 30 Testing and Adjusting
16 930E-4AT
30 Testing and Adjusting CEN30018-01
NOTES
930E-4AT 17
CEN30018-01 30 Testing and Adjusting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
18 930E-4AT
CEN30019-01
930E-4AT
930E-4AT 1
CEN30019-01 30 Testing and Adjusting
2 930E-4AT
30 Testing and Adjusting CEN30019-01
930E-4AT 3
CEN30019-01 30 Testing and Adjusting
4 930E-4AT
30 Testing and Adjusting CEN30019-01
4. Select Get button at the bottom of the main window (see Figure 30-8). All current settings of the flight
recorder will be displayed.
If no values appear, the Flight Recorder connection is wrong or the Flight Recorder is not ready. Check the
power circuit or wiring.
930E-4AT 5
CEN30019-01 30 Testing and Adjusting
6. Change the current Flight Recorder time zone setting. Select correct time zone from the drop down list.
6 930E-4AT
30 Testing and Adjusting CEN30019-01
7. Change the current Flight Recorder settings for Truck Number, Event Data expiration and Realtime Data
expiration. Select correct setting from each drop down list.
8. Change the current Flight Recorder Central IP address. Ask the network administrator which IP address
can be used.
9. Check the current Flight Recorder System time. Select correct setting from each drop down list.
10. Press Set at the bottom of the main window (see Figure 30-8).
11. When a confirmation dialog box appears, select "Yes(Y)" to continue. Wait about 10 seconds for the param-
eters to be set.
930E-4AT 7
CEN30019-01 30 Testing and Adjusting
12. Select Get button at the bottom of the main window (see Figure 30-8). Ensure that the settings are
changed to the new parameters.
13. Select Commit button at the bottom of the main window (see Figure 30-8) to finalize the settings for the
Flight Recorder.
14. When a confirmation dialog box appears, select "Yes(Y)" to continue. The Flight Recorder will restart auto-
matically in approximately two minutes. Do not power down until the Flight Recorder Status changes to
"ON" (see Figure 30-9).
15. Select Get button at the bottom of the main window (see Figure 30-8). Ensure that the settings are
changed to the new parameters again.
16. Close the Flight Recorder main window on the monitor PC.
8 930E-4AT
30 Testing and Adjusting CEN30019-01
Troubleshooting
No response to ping How to download data file by FTP
• Try hardware reset (cycle power of truck). • Use FTP client program to access flight recorder
via MasterLink network.
• Check ethernet cable between hub and flight
recorder. • Flight recorder FTP service additionally provides
anonymous FTP access. Users typically login to
• Check IP configuration with ATMonitor.exe.
the service with an 'anonymous' account when
There is a response to ping, but cannot access prompted for user name.
FTP server User: anonymous
• Confirm user ID and password. Password: komatsu
• Linefeed code may cause a problem. Try to use a • Data directory: D:\ (initial directory is here)
different FTP client application.
How to download data file by Windows Network
Can access FTP server, but connection is
unstable • Flight recorder can access from Windows
network like a network drive via MasterLink
• Try hardware reset (cycle power of truck). network.
Empty file (data size 0 .. 20KB) is created • When connecting to the flight recorder, key switch
must be ON to power the flight recorder.
• COM port cable is disconnected. Connect cable.
• Click [Start], then [Run…] and input the flight
CF card (4GB) is full recorder IP address and drive name as shown
below.
• Try hardware reset (cycle power of truck). Data
older than one week is automatically deleted. \\172.23.10.151\d$
• If still full, delete files manually by FTP. • If login is required, input user name and
passwords below.
No data file is created User: komatsu
• Try hardware reset (cycle power of truck). Password: komatsu
Could not copy or download data
• Check the type of the CF card format. If format
type is not NTFS, format CF card as NTFS.
• If you can eject the CF card from flight recorder,
use another PC to do CHKDSK command on the
command line.
> chkdsk /F D:
930E-4AT 9
CEN30019-01 30 Testing and Adjusting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
10 930E-4AT
CEN30020-01
930E-4AT
930E-4AT 1
CEN30020-01 30 Testing and Adjusting
Periodic replacement
Equipment Interval
Observer controller batteries 10,000 hours
NOTE: Failure of other AHS related equipment will be automatically detected by the system or found by
troubleshooting. Follow the troubleshooting procedure for each item.
2 930E-4AT
30 Testing and Adjusting CEN30020-01
NOTES
930E-4AT 3
CEN30020-01 30 Testing and Adjusting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
4 930E-4AT
CEN40018-01
930E-4AT
40 Troubleshooting
Travel Control System – Fault Code List
Point to remember when troubleshooting ............................................................................................................. 2
Fault code list for travel control system................................................................................................................. 4
930E-4AT 1
CEN40018-01 40 Troubleshooting
Point to remember when troubleshooting When carrying out troubleshooting, do not hurry to
disassemble the components.!f components are dis-
assembled immediately any failure occurs:
• Parts that have no connection with the failure or
other unnecessary parts will be disassembled.
Stop the machine in a level place, and check that • It will become impossible to find the cause of the
the safety pin, blocks, and parking brake are failure.
securely fitted. • It will also cause a waste of man-hours, parts, or
oil or grease, and at the same time, will also
When carrying out the operation with two or more lose the confidence of the user or operator. For
workers, keep strictly to the agreed signals, and this reason, when carrying out troubleshooting,
do not allow any unauthorized person to come it is necessary to carry out thorough prior
near. investigation and to carry out troubleshooting in
accordance with the fixed procedure.
If the radiator cap is removed when the engine is
Points to ask user or operator
hot, hot water may spurt out and cause burns, so
wait for the engine to cool down before starting • Have any other problems occurred apart from
troubleshooting. the problem that has been reported?
• Was there anything strange about the machine
Be extremely careful not to touch any hot parts or before the failure occurred?
to get caught in any rotating parts.
• Did the failure occur suddenly, or were there
problems with the machine condition before
When disconnecting wiring, always disconnect
this?
the negative (-) terminal of the battery first.
• Under what conditions did the failure occur?
When removing the plug or cap from a location • Had any repairs been carried out before the
which is under pressure from oil, water, or air, failure? When were these repairs carried out?
always release the internal pressure first. When
installing measuring equipment, be sure to con- • Has the same kind of failure occurred before?
nect it properly. Check before troubleshooting
The aim of troubleshooting is to pinpoint the basic • Check for symptoms of any abnormality in the
cause of the failure, to carry out repairs swiftly, and to machine.
prevent reoccurrence of the failure.
• Check the items which are inspected usually
When carrying out troubleshooting, and important before starting operation as same as manual
point is of course to understand the structure and truck. (See standard 930E-4AT shop manual)
function.
• Other maintenance items can be checked
However, a short cut to effective troubleshooting is to externally, so check any item that is considered
ask the operator various questions to form some idea to be necessary.
of possible causes of the failure that would produce
the reported symptoms,.
2 930E-4AT
40 Troubleshooting CEN40018-01
930E-4AT 3
CEN40018-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
System 4001 Emergency stop order Red emergency stop button
caution (immediately) was pressed Troubleshooting
4002 Emergency stop order (slowly) CDS detected an exception by fault code,
4004 Edge dump approach course Recovery course is required See section
is not long enough from restart CEN40019-01
position
Fault Reference
Fault part Message Main cause
code section
Heartbeat 4011 CGC heartbeat delay CGC is busy
and 4012 Hub heartbeat delay Hub is busy
communica-
4013 Inoperable CGC heartbeat CGC software exception
tions
module
4014 CGC heartbeat emergency CGC software exception
4015 CGC heartbeat stop request CGC software exception
4016 Inoperable hub heartbeat Hub software exception
module Troubleshooting
4017 Hub heartbeat emergency Hub software exception by fault code,
See section
4018 Hub heartbeat stop request Hub software exception
CEN40019-01
4019 CAN-A has problem CAN-A wiring problem
401A Safety controller has CAN-A CAN-A wiring problem near
problem safety controller
401B PLM data stop PLM problem or CAN-bus
problem
401D CGC heartbeat emergency CGC detected an exception
flag
401E Hub heartbeat emergency flag Hub detected an exception
Fault Reference
Fault part Message Main cause
code section
System 4027 Emergency speed profile CGC software exception
caution 4034 Wrong start position Truck is not on the course Troubleshooting
by fault code,
4044 No dump x-y position CGC software exception
See section
4045 Wrong dump approach CGC software exception CEN40019-01
4046 Wrong dumping position CGC software exception
4 930E-4AT
40 Troubleshooting CEN40018-01
Fault Reference
Fault part Message Main cause
code section
PLM / MBI 4061 PLM sensor problem Failed pressure sensors or
inclinometer of PLM Troubleshooting
by fault code,
4065 MBI dead Power supply of MBI is cut or
See section
CAN-bus problem
CEN40019-01
4066 PLM3 detects failure PLM3 problem
Fault Reference
Fault part Message Main cause
code section
Observer 4070 Observer controller detected Heartbeat from observer
controller failure controller stopped and
remained ON because Troubleshooting
observer controller detected by fault code,
failure See section
4071 Observer controller no Heartbeat from observer CEN40019-01
response controller stopped and
remained OFF
Fault Reference
Fault part Message Main cause
code section
Communication 40A1 Heartbeat wiring to safe was Wiring problem
to Safety cut
controller 40A2 Heartbeat wiring to safe was Wiring problem
shorted
40A3 RPC heartbeat error with Failed CAN-bus
Safety controller
40A4 Safety controller is in error Safety controller detected an Troubleshooting
mode exception by fault code,
See section
40A5 Stop request from Safety Safety controller detected an CEN40019-01
controller exception
40A6 Wrong speed request from Safety controller software
Safety controller exception
40AC Safety controller is dead Defective safety controller
40AD Safety controller in wrong Defective safety controller
mode
930E-4AT 5
CEN40018-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Controller 40F1 Mismatch truck type Wrong part number for
setting controller
40F6 NV-RAM memory error New controller is installed Troubleshooting
Need maintenance procedure by fault code,
See section
40F8 Wrong Controller setting Drive controller is installed in a CEN40019-01
different position
40F9 Identifier wiring was cut Wiring failure
Fault Reference
Fault part Message Main cause
code section
Steering 4101 Steering did not work during Autonomous steering system
system steering check problem or rough road
4102 S/T control error Autonomous steering system
problem or rough road
4103 S/T right potentiometer error Damaged potentiometer or
wiring problem
4104 S/T left potentiometer error Damaged potentiometer or
wiring problem
4105 S/T potentiometer damaged Potentiometer is damaged or
needs recalibration
4106 S/T sol line short (left) Wiring problem
4107 S/T sol line cut (left) Wiring problem
Troubleshooting
4108 S/T sol line hot short (left) Wiring problem
by fault code,
4109 S/T sol line short (right) Wiring problem See section
410A S/T sol line cut (right) Wiring problem CEN40020-01
6 930E-4AT
40 Troubleshooting CEN40018-01
Fault Reference
Fault part Message Main cause
code section
F-N-R select 4202 Wrong shift position (Forward) Wiring or relay problem
system 4203 Wrong shift position (Reverse) Wiring or relay problem
4204 Shift (R) signal line (hot short) Wiring problem
4205 Shift (R) signal line (cut) Wiring problem
4206 Shift (R) signal line (GND Wiring problem
short)
4207 Shift (F) signal line (hot short) Wiring problem
4208 Shift (F) signal line (cut) Wiring problem
4209 Shift (F) signal line (GND Wiring problem Troubleshooting
short) by fault code,
420A Shift (P) signal line (hot short) Wiring problem See section
CEN40021-01
420B Shift (P) signal line (cut) Wiring problem
420C Shift (P) signal line (GND Wiring problem
short)
420D Shift position is not P position Shift lever is not in P position
when truck is in auto mode
420E Wrong shift position (Park) Wiring or relay problem
420F FNR line (hot short) Wiring problem
4210 FNR line (cut) Wiring problem
4211 FNR line (GND short) Wiring problem
Fault Reference
Fault part Message Main cause
code section
Propulsion 4301 Wrong accel sig feedback Wiring or relay problem Troubleshooting
control by fault code,
4306 Accel signal line (cut) Wiring problem
system See section
4307 Accel signal line (hot short) Wiring problem CEN40021-01
930E-4AT 7
CEN40018-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Brake system 43A0 Front brake error (left) Front brake solenoid or
pressure sensor is damaged
43A1 Rear brake error (left) Rear brake solenoid or
pressure sensor is damaged
43A2 Front brake error (right) Front brake solenoid or
pressure sensor is damaged
43A3 Rear brake error (right) Rear brake solenoid or
pressure sensor is damaged
43A7 Front brake sol output line Wiring problem
(short)
43A8 Front brake sol output line (cut) Wiring problem
43A9 Front brake sol output line (hot Wiring problem
short)
43AA Rear brake sol output line Wiring problem
(short)
43AB Rear brake sol output line (cut) Wiring problem
43AC Rear brake sol output line (hot Wiring problem
short)
43B0 Auto apply brake line (hot Wiring problem Troubleshooting
short) by fault code,
See section
43B1 Auto apply brake line (cut) Wiring problem CEN40022-01
43B2 Auto apply brake line (short) Wiring problem
43B3 Brake low performance error Brake system is damaged
43B4 Brake lock sol line (hot short) Wiring problem
43B5 Brake lock sol line (cut) Wiring problem
43B6 Brake lock sol line (short) Wiring problem
43B8 Retard brake sol line (cut) Wiring problem
43B9 Retard brake sol line (hot Wiring problem
short)
43BA Auto apply brake error Auto apply pilot brake solenoid
is damaged or wiring problem
43BB Brake lock error Brake lock solenoid is
damaged or wiring problem
43BD Wrong retard signal feedback Wiring or relay problem
43BE Left front brake could not Pressure sensor is damaged or
release wiring problem
43BF Right front brake could not Pressure sensor is damaged or
release wiring problem
8 930E-4AT
40 Troubleshooting CEN40018-01
Fault Reference
Fault part Message Main cause
code section
Brake system 43C0 Left rear brake could not Damaged pressure sensor or
release wiring problem
43C1 Right rear brake could not Damaged pressure sensor or
release wiring problem
43C2 Override line (hot short) Wiring problem
43C3 Override line (cut) Wiring problem
43C4 Override line (short) Wiring problem
43C5 Brake pressure sensor (RR) Rear right brake pressure
error sensor is damaged
43C6 Brake pressure sensor (RL) Rear left brake pressure
error sensor is damaged
43C7 Brake pressure sensor (FR) Front right brake pressure
error sensor is damaged
Brake pressure sensor (FL) Front left brake pressure
43C8
error sensor is damaged
43C9 Retard active error Failed retard active wiring Troubleshooting
by fault code,
43CC Auto apply brake line cut Wiring problem
See section
Parking brake is activated in Parking brake solenoid is CEN40022-01
43CD
auto travel damaged
Safety controller could not Wiring problem
43CE
activate auto apply brake
Park brake does not work Parking brake or wiring
43D0
problem
43D1 (E1) All hydraulic brake error Warning of standard truck
Park brake problem Parking brake problem, wiring
43D2 problem, or truck is on steep
road
Park brake pressure switch is Parking brake pressure switch
43D3 not ON problem, wiring problem, or
truck is on steep road
Low brake pressure when E/G Engine stopped
43D4
is OFF.
(C1) Brake accumulator low Brake accumulator problem
43D6
pressure
930E-4AT 9
CEN40018-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Body control 4402 Body position switch error Body up switch or hoist limit
system switch is damaged
4403 Hoist limit switch did not turn Hoist limit switch or body
on when body up control pilot valve is damaged
4404 Body down control error Hoist pilot valve is damaged
4405 Body up switch did not turn on Body up switch or body control
when body down pilot valve is damaged
4406 Body position error (body up Body had impact or body up
switch has been OFF) switch is damaged
4407 Body control sol A line (hot Wiring problem
short)
4408 Body control sol A line (cut) Wiring problem
4409 Body control sol A line (short) Wiring problem
440A Body control sol B line (hot Wiring problem
Troubleshooting
short)
by fault code,
440B Body control sol B line (cut) Wiring problem See section
CEN40023-01
440C Body control sol B line (short) Wiring problem
440D Reverse order when body up System malfunction
switch is OFF
440E Body control cut line (hot short) Wiring problem
440F Body control cut line (cut) Wiring problem
4410 Body control cut line (short) Wiring problem
4411 Hoist valve pressure sensor Hoist pressure sensor is
broken damaged
4412 Body control sol A line has Wiring or relay problem
problem
4413 Body control sol B line has Wiring or relay problem
problem
4414 Roll angle failure Roll grade at dump position is
out of specification
10 930E-4AT
40 Troubleshooting CEN40018-01
Fault Reference
Fault part Message Main cause
code section
Operation 4502 A/M key switch is in wrong Auto/Manual key switch is
position changed to manual position
4504 Low voltage of unswitched Low battery or burned-out fuse
power
4505 Low voltage of switched power Low battery or burned-out fuse
4506 Low voltage of sol power (VIS) Low battery or burned-out fuse
4509 Time over to the end of Road condition
trajectory
450A Time over to reach target point Road condition
450B Course out (wrong position) Problem of AHT
450D Course out Problem of AHT or road
condition or loading form
4510 Yaw angle error Problem of AHT or road
condition or loading form
Troubleshooting
4513 Over speed Road condition by fault code,
See section
4515 Over passing target point Road condition or problem of
CEN40024-01
retard brake
4518 Move Forward at R shift Road condition
4519 Move Reverse at F shift Road condition
451E Brake lock switch is ON in Malfunction
AUTO
4521 Wrong target point Start position is wrong position
(longitudinal position)
4524 No Propel Standard failure
4525 GE system not ready Sys-run signal failure
4526 No propel (power off the truck GE system has some problem
request)
4527 Truck was stopped with some Road condition
obstacle while approaching
crusher
930E-4AT 11
CEN40018-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Warning 8003 Temporary stop Operator stops truck
8005 Emergency button pressed Operator pressed emergency
(Engine stop request was button during remote engine
canceled) stop
8011 CGC heartbeat delay CGC is busy
8012 Hub heartbeat delay hub is busy
8019 CAN-A has problem CAN-A wiring problem
801A Safety controller has CAN-A CAN-A wiring problem around
problem Safety controller
801B PLM data stop PLM problem or CAN-bus
problem
8021 Wrong speed profile (wrong CAN communication problem
data size)
8022 Wrong speed profile (wrong CAN communication problem
direction change at forward
traveling)
8023 Wrong speed profile (wrong CAN communication problem
direction change at reverse
traveling)
Troubleshooting
8024 Wrong speed profile (wrong CAN communication problem
by fault code,
end speed)
See section
8028 Wrong speed profile (no CAN communication problem CEN40025-01
trajectory data)
8029 Wrong speed profile (wrong CAN communication problem
CRC)
802B Wrong speed profile (wrong CAN communication problem
index)
8031 Wrong trajectory data (wrong CAN communication problem
size)
8032 Wrong trajectory data (wrong CAN communication problem
heading angle)
8033 Wrong trajectory data (wrong CAN communication problem
distance)
8035 Wrong trajectory data (wrong CAN communication problem
CRC)
8041 Wrong behavior data (wrong CAN communication problem
index)
8042 Wrong behavior data (unknown CAN communication problem
order)
8043 Wrong behavior data (wrong CAN communication problem
size)
12 930E-4AT
40 Troubleshooting CEN40018-01
Fault Reference
Fault part Message Main cause
code section
Warning 8061 PLM sensor problem Failed pressure sensors or
inclinometer of PLM
8062 MBI not ready CAN communication problem
8063 MBI communication problem CAN communication problem
8064 MBI digital heartbeat cut Wiring problem
8065 MBI dead Power supply of MBI is cut or
CAN-bus problem
8066 PLM3 detects failure PLM3 problem
8070 Observer controller detects Heartbeat from observer
failure controller stopped and
remained ON
8071 Observer controller no Heartbeat from observer
response controller stopped and
remained OFF
80A1 Heartbeat wiring to safe was Wiring problem
cut
80A2 Heartbeat wiring to safe was Wiring problem
shorted
80A3 CAN-B heartbeat from safe Failed CAN-bus
was cut
Troubleshooting
80AB CAN-A heartbeat from safe Failed CAN-bus by fault code,
was cut See section
80AD Safety controller in wrong Defective safety controller CEN40025-01
mode
80B1 Reduce speed by trajectory Need road maintenance
error
80B4 Reduce speed by S/T pressure Low steering pressure caution
low warning (B1)
80B5 Narrow road speed limitation Narrow road
80F1 Mismatch truck type Wrong part number for
controller
80F6 NV-RAM memory error NV-RAM memory was cleared
Need maintenance procedure
80F8 Wrong controller setting Drive controller is installed in a
different position
80F9 Identifier wiring was cut Wiring failure
8101 Steering did not work during Autonomous steering system
steering check problem or rough road
8103 S/T right potentiometer error Potentiometer is damaged or
wiring problem
8104 S/T left potentiometer error Potentiometer is damaged or
wiring problem
930E-4AT 13
CEN40018-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Warning 8106 S/T sol line short (left) Wiring problem
8107 S/T sol line cut (left) Wiring problem
8108 S/T sol line hot short (left) Wiring problem
8109 S/T sol line short (right) Wiring problem
810A S/T sol line cut (right) Wiring problem
810B S/T sol line hot short (right) Wiring problem
8111 S/T pressure sensor (right) Pressure sensor failure
Warning
8112 S/T pressure sensor (left) Pressure sensor failure
warning
8113 Low S/T pressure error Steering pressure warning of
standard truck system
8116 S/T right pot wiring error Wiring was cut or short to GND
8117 S/T left pot wiring error Wiring was cut or short to GND
8118 (B1) Steering accumulator low
pressure
8204 Shift (R) signal line (hot short) Wiring problem
8205 Shift (R) signal line (cut) Wiring problem
8206 Shift (R) signal line (GND Wiring problem Troubleshooting
short) by fault code,
See section
8207 Shift (F) signal line (hot short) Wiring problem CEN40025-01
8208 Shift (F) signal line (cut) Wiring problem
8209 Shift (F) signal line (GND short) Wiring problem
820A Shift (P) signal line (hot short) Wiring problem
820B Shift (P) signal line (cut) Wiring problem
820C Shift (P) signal line (GND short) Wiring problem
820F FNR line (hot short) Wiring problem
8210 FNR line (cut) Wiring problem
8211 FNR line (GND short) Wiring problem
83A7 Front brake sol output line Wiring problem
(short)
83A8 Front brake sol output line (cut) Wiring problem
83A9 Front brake sol output line (hot Wiring problem
short)
83AA Rear brake sol output line Wiring problem
(short)
83AB Rear brake sol output line (cut) Wiring problem
83AC Rear brake sol output line (hot Wiring problem
short)
14 930E-4AT
40 Troubleshooting CEN40018-01
Fault Reference
Fault part Message Main cause
code section
Warning 83B0 Auto apply brake line (hot Wiring problem
short)
83B1 Auto apply brake line (cut) Wiring problem
83B2 Auto apply brake line (short) Wiring problem
83B4 Brake lock sol line (hot short) Wiring problem
83B5 Brake lock sol line (cut) Wiring problem
83B6 Brake lock sol line (short) Wiring problem
83C0 Left rear brake could not Damaged pressure sensor or
release wiring problem
83C1 Right rear brake could not Damaged pressure sensor or
release wiring problem
83C2 Override line (hot short) Wiring problem
83C3 Override line (cut) Wiring problem
83C4 Override line (short) Wiring problem
83C5 Brake pressure sensor (RR) Right rear brake pressure
error sensor is damaged
83C6 Brake pressure sensor (RL) Right left brake pressure
error sensor is damaged Troubleshooting
by fault code,
83C7 Brake pressure sensor (FR) Front right brake pressure See section
error sensor is damaged CEN40025-01
83C8 Brake pressure sensor (FL) Front left brake pressure
error sensor is damaged
83D1 (E1) All hydraulic brake error Warning of standard truck
83D2 Park brake problem Parking brake problem, wiring
problem, or truck is on steep
road
83D3 Park brake problem Parking brake problem, wiring
problem, or truck is on steep
road
83D4 Low brake pressure when E/G
is OFF
83D6 (C1) Brake accumulator low Warning of standard truck
pressure
83FF Parking brake check Parking brake check
8407 Body control sol A line (hot Wiring problem
short)
8408 Body control sol A line (cut) Wiring problem
8409 Body control sol A line (short) Wiring problem
930E-4AT 15
CEN40018-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Warning 840A Body control sol B line (hot Wiring problem
short)
840B Body control sol B line (cut) Wiring problem
840C Body control sol B line (short) Wiring problem
840E Body control cut line (hot short) Wiring problem
840F Body control cut line (cut) Wiring problem
8410 Body control cut line (short) Wiring problem
8411 Hoist valve pressure sensor Hoist pressure sensor is
broken damaged
8414 Roll angle failure Roll grade at dump position is Troubleshooting
out of specification by fault code,
8504 Low voltage of unswitched Low battery or burned-out fuse See section
power CEN40025-01
8505 Low voltage of switched power Low battery or burned-out fuse
8506 Low voltage of sol power (VIS) Low battery or burned-out fuse
850B Course out wrong position Drive controller sottware failure
or brake failure
851C Payload overload (120%) Overload
speed limit
8525 GE system not ready Sys-run signal failure
8526 No propel (power off the truck GE system has a problem
request)
8528 Slip control system running Slippery road condition
16 930E-4AT
40 Troubleshooting CEN40018-01
NOTES
930E-4AT 17
CEN40018-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
18 930E-4AT
CEN40019-01
930E-4AT
40 Troubleshooting
Travel Control System – System Caution,
Heartbeat and Communication Between
Controllers MBI and PLM, Observer
Controller, Safety Controller, and
Controller Setting
Fault Code 4001: Supervisory system caution ..................................................................................................... 3
Fault Code 4002: Supervisory system caution ..................................................................................................... 3
Fault Code 4004: Supervisory system caution ..................................................................................................... 3
Fault Code 4011: Heartbeat system exception ..................................................................................................... 4
Fault Code 4012: Heartbeat system exception..................................................................................................... 4
Fault Code 4013: Heartbeat system exception..................................................................................................... 5
930E-4AT 1
CEN40019-01 40 Troubleshooting
2 930E-4AT
40 Troubleshooting CEN40019-01
System caution
Fault Code 4001: Supervisory system caution
Fault code 4001
Message Emergency stop order (immediately)
Description Drive controller received stop order from supervisory system.
Truck will stop immediately with retard, front and rear brake.
Possible cause Red emergency stop button was pressed
Remedy ---
930E-4AT 3
CEN40019-01 40 Troubleshooting
4 930E-4AT
40 Troubleshooting CEN40019-01
930E-4AT 5
CEN40019-01 40 Troubleshooting
6 930E-4AT
40 Troubleshooting CEN40019-01
930E-4AT 7
CEN40019-01 40 Troubleshooting
8 930E-4AT
40 Troubleshooting CEN40019-01
Timer count up
Timer count up
80992
930E-4AT 9
CEN40019-01 40 Troubleshooting
10 930E-4AT
40 Troubleshooting CEN40019-01
Observer controller
Fault Code 4070: Observer controller caution
Fault code 4070
Message Observer controller detected failure
Description Heartbeat from observer controller stopped and kept ON because observer controller
detected failure.
Possible cause 1. Observer controller detected a failure.
2. Heartbeat line from observer to drive controller was shorted high.
Remedy 1. Check LED on observer controller and refer to troubleshoot of observer controller
according to LED flashing.
2. If LED on observer controller shows any caution, check the heartbeat wiring.
Sheet 39
Sheet 39
930E-4AT 11
CEN40019-01 40 Troubleshooting
Safety controller
Fault Code 40A1: Heartbeat wiring to safe was cut
Fault code 40A1
Message Heartbeat wiring to safe was cut
Description Heartbeat signal from satety controller was kept OFF for 0.5 seconds in auto mode.
Possible cause Wiring problem
• Wire number 90SH is cut or short.
Safety controller problem.
• Safety controller has no power.
• Safety controller is broken.
Remedy Wiring check
• Use PC monitor to watch heartbeat input signal.
• Check wiring for continuity, cuts, and shorts.
Schematic Sheet 39
12 930E-4AT
40 Troubleshooting CEN40019-01
930E-4AT 13
CEN40019-01 40 Troubleshooting
14 930E-4AT
40 Troubleshooting CEN40019-01
Controller setting
Fault Code 40F1: Controller setting
Fault code 40F1
Message Mismatch truck type
Description The type of software in the controller is not compatible with the truck model.
Possible cause Wrong part number for controller
Remedy Install the correct controller.
930E-4AT 15
CEN40019-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
16 930E-4AT
CEN40020-01
930E-4AT
40 Troubleshooting
Travel Control System – Steering System
Fault Code 4101: S/T did not work during steering check .................................................................................... 2
Fault Code 4102: S/T control error ....................................................................................................................... 2
Fault Code 4103, 4104: Steering potentiometer problem ..................................................................................... 5
Fault Code 4105: Steering potentiometer damaged ............................................................................................. 7
Fault Code 4106: Troubleshooting S/T EPC valve wiring problem ....................................................................... 9
Fault Code 4107: Troubleshooting S/T EPC valve wiring problem ..................................................................... 10
Fault Code 4108: Troubleshooting S/T EPC valve wiring problem ......................................................................11
Fault Code 4109: Troubleshooting S/T EPC valve wiring problem ..................................................................... 12
Fault Code 410A: Troubleshooting S/T EPC valve wiring problem..................................................................... 13
Fault Code 410B: Troubleshooting S/T EPC valve wiring problem..................................................................... 14
Fault Code 4113: Troubleshooting S/T pressure problem .................................................................................. 14
Fault Code 4114, 4115: S/T potentiometer signal problem ................................................................................. 15
Fault Code 4116, 4117: S/T potentiometer wiring problem ................................................................................. 16
Fault Code 4118: (B1) Steering accumulator low pressure................................................................................. 16
930E-4AT 1
CEN40020-01 40 Troubleshooting
Steering system
Fault Code 4101: S/T did not work during steering check
Fault code 4101
Message S/T did not work during steering check
Description There was a big difference between truck steering angle and target steering angle.
Timer count up
Y
While autonomous
N traveling? Y
2 930E-4AT
40 Troubleshooting CEN40020-01
930E-4AT 3
CEN40020-01 40 Troubleshooting
4 930E-4AT
40 Troubleshooting CEN40020-01
Y Y
Normal Normal
930E-4AT 5
CEN40020-01 40 Troubleshooting
6 930E-4AT
40 Troubleshooting CEN40020-01
Timer count up
81002
930E-4AT 7
CEN40020-01 40 Troubleshooting
8 930E-4AT
40 Troubleshooting CEN40020-01
Timer count up
81004
930E-4AT 9
CEN40020-01 40 Troubleshooting
Timer count up
81005
10 930E-4AT
40 Troubleshooting CEN40020-01
Timer count up
81006
930E-4AT 11
CEN40020-01 40 Troubleshooting
Timer count up
81007
12 930E-4AT
40 Troubleshooting CEN40020-01
Timer count up
930E-4AT 13
CEN40020-01 40 Troubleshooting
Y N
Timer count up
Y
Exception (410B) Normal
81009
Timer count up
80608
14 930E-4AT
40 Troubleshooting CEN40020-01
Exception Normal
81011
930E-4AT 15
CEN40020-01 40 Troubleshooting
16 930E-4AT
40 Troubleshooting CEN40020-01
NOTES
930E-4AT 17
CEN40020-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
18 930E-4AT
CEN40021-01
930E-4AT
40 Troubleshooting
Travel Control System – F-N-R Selector
System and Acceleration Control System
Fault Code 4202, 4203, 420E: Wrong position of selector switch ........................................................................ 3
Fault Code 4204: F-N-R selector switch wiring..................................................................................................... 5
Fault Code 4205: Troubleshooting F-N-R selector switch wiring .......................................................................... 6
Fault Code 4206: Troubleshooting F-N-R selector switch wiring .......................................................................... 7
Fault Code 4207: Troubleshooting F-N-R selector switch wiring .......................................................................... 8
Fault Code 4208: Troubleshooting F-N-R selector switch wiring .......................................................................... 9
Fault Code 4209: Troubleshooting F-N-R selector switch wiring ........................................................................ 10
Fault Code 420A: Troubleshooting F-N-R selector switch wiring.........................................................................11
Fault Code 420B: Troubleshooting F-N-R selector switch wiring........................................................................ 12
Fault Code 420C: Troubleshooting F-N-R selector switch wiring ....................................................................... 13
Fault Code 420D: Troubleshooting F-N-R selector switch wiring ....................................................................... 14
Fault Code 420F: Troubleshooting F-N-R selector switch wiring........................................................................ 15
Fault Code 4210: Troubleshooting F-N-R selector switch wiring ........................................................................ 16
Fault Code 4211: Troubleshooting F-N-R selector switch wiring ........................................................................ 17
930E-4AT 1
CEN40021-01 40 Troubleshooting
2 930E-4AT
40 Troubleshooting CEN40021-01
Description Output to F-N-R selector and input from feedback signal were different.
Exception Normal
81011
930E-4AT 3
CEN40021-01 40 Troubleshooting
4 930E-4AT
40 Troubleshooting CEN40021-01
Timer count up
81012
930E-4AT 5
CEN40021-01 40 Troubleshooting
Timer count up
81013
6 930E-4AT
40 Troubleshooting CEN40021-01
Timer count up
81014
930E-4AT 7
CEN40021-01 40 Troubleshooting
Timer count up
81015
8 930E-4AT
40 Troubleshooting CEN40021-01
Timer count up
81016
930E-4AT 9
CEN40021-01 40 Troubleshooting
Timer count up
81017
10 930E-4AT
40 Troubleshooting CEN40021-01
Timer count up
81018
930E-4AT 11
CEN40021-01 40 Troubleshooting
Timer count up
81019
12 930E-4AT
40 Troubleshooting CEN40021-01
Timer count up
81020
930E-4AT 13
CEN40021-01 40 Troubleshooting
14 930E-4AT
40 Troubleshooting CEN40021-01
Timer count up
930E-4AT 15
CEN40021-01 40 Troubleshooting
Timer count up
81022
16 930E-4AT
40 Troubleshooting CEN40021-01
Timer count up
81023
930E-4AT 17
CEN40021-01 40 Troubleshooting
Exception
(4301) Normal
81024
18 930E-4AT
40 Troubleshooting CEN40021-01
Timer count up
81025
930E-4AT 19
CEN40021-01 40 Troubleshooting
Timer count up
81026
20 930E-4AT
40 Troubleshooting CEN40021-01
NOTES
930E-4AT 21
CEN40021-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
22 930E-4AT
CEN40022-01
930E-4AT
40 Troubleshooting
Travel Control System – Brake System
Fault Code 43A0: Front brake operation (left brake) ............................................................................................ 3
Fault Code 43A1: Rear brake operation (left brake) ............................................................................................. 6
Fault Code 43A2: Front brake operation (right brake) .......................................................................................... 9
Fault Code 43A3: Rear brake operation (right brake)......................................................................................... 12
Fault Code 43A7: Front brake system wiring problem........................................................................................ 15
Fault Code 43A8: Front brake system wiring problem........................................................................................ 16
Fault Code 43A9: Front brake system wiring problem........................................................................................ 17
Fault Code 43AA: Rear brake system wiring problem ........................................................................................ 18
Fault Code 43AB: Rear brake system wiring problem ........................................................................................ 19
Fault Code 43AC: Rear brake system wiring problem ........................................................................................ 20
Fault Code 43B0: Auto apply brake system wiring problem ............................................................................... 21
Fault Code 43B1: Auto apply brake system wiring problem ............................................................................... 22
Fault Code 43B2: Auto apply brake system wiring problem ............................................................................... 23
Fault Code 43B3: Brake system low performance.............................................................................................. 24
Fault Code 43B4: Brake lock system wiring problem ......................................................................................... 25
Fault Code 43B5: Brake lock system wiring problem ......................................................................................... 26
930E-4AT 1
CEN40022-01 40 Troubleshooting
2 930E-4AT
40 Troubleshooting CEN40022-01
Brake system
Fault Code 43A0: Front brake operation (left brake)
Fault code 43A0
Message Front Brake error (Left)
Description Front left brake pressure is low when drive controller activated front brake.
Timer count up
81027
930E-4AT 3
CEN40022-01 40 Troubleshooting
5. Brake system
• See Section J of 930E-4AT shop manual.
Schematic Sheet 35
4 930E-4AT
40 Troubleshooting CEN40022-01
930E-4AT 5
CEN40022-01 40 Troubleshooting
Timer count up
81032
6 930E-4AT
40 Troubleshooting CEN40022-01
5. Brake system
• See Section J of 930E-4AT shop manual.
Schematic Sheet 35
930E-4AT 7
CEN40022-01 40 Troubleshooting
8 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81037
930E-4AT 9
CEN40022-01 40 Troubleshooting
5. Brake system
• See Section J of 930E-4AT shop manual.
Schematic Sheet 35
10 930E-4AT
40 Troubleshooting CEN40022-01
930E-4AT 11
CEN40022-01 40 Troubleshooting
Timer count up
81042
12 930E-4AT
40 Troubleshooting CEN40022-01
930E-4AT 13
CEN40022-01 40 Troubleshooting
14 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81047
930E-4AT 15
CEN40022-01 40 Troubleshooting
Timer count up
81048
16 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81049
930E-4AT 17
CEN40022-01 40 Troubleshooting
Timer count up
18 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81051
930E-4AT 19
CEN40022-01 40 Troubleshooting
Timer count up
20 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81053
930E-4AT 21
CEN40022-01 40 Troubleshooting
Timer count up
22 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81055
930E-4AT 23
CEN40022-01 40 Troubleshooting
Timer count up
Brake Lock ON
Rear Hydraulic Brake FULL
Front Hydraulic Brake FULL
Park Brake OFF
Auto Apply Brake OFF
24 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
930E-4AT 25
CEN40022-01 40 Troubleshooting
Timer count up
81058
26 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81059
930E-4AT 27
CEN40022-01 40 Troubleshooting
Timer count up
81060
28 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81061
930E-4AT 29
CEN40022-01 40 Troubleshooting
30 930E-4AT
40 Troubleshooting CEN40022-01
Exception Exception
81062
930E-4AT 31
CEN40022-01 40 Troubleshooting
Exception Normal
(43BD)
81063
32 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81064
930E-4AT 33
CEN40022-01 40 Troubleshooting
34 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81067
930E-4AT 35
CEN40022-01 40 Troubleshooting
36 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81070
930E-4AT 37
CEN40022-01 40 Troubleshooting
38 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81073
930E-4AT 39
CEN40022-01 40 Troubleshooting
40 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81076
930E-4AT 41
CEN40022-01 40 Troubleshooting
Timer count up
81077
42 930E-4AT
40 Troubleshooting CEN40022-01
Timer count up
81078
930E-4AT 43
CEN40022-01 40 Troubleshooting
Description • Brake pressure sensor signal is greater than 4.5V for 2.5 seconds.
• Brake pressure sensor signal is less than 0.5V for 2.5 seconds.
Or
N
Is sensor signal less than 0.1V ?
Timer count up
Exception
81079
44 930E-4AT
40 Troubleshooting CEN40022-01
930E-4AT 45
CEN40022-01 40 Troubleshooting
AHT is stopped ?
N
Y
ON ? Y Is Retard Active
Y signal OFF ?
N
N
Timer count up
Timer count up
Y
Y
Exception (43C9) Normal
81082
46 930E-4AT
40 Troubleshooting CEN40022-01
Description 43CC
Timer count up
81083
43CE
Wiring for auto apply brake from drive controller to safety controller is cut.
Timer count up
81084
930E-4AT 47
CEN40022-01 40 Troubleshooting
48 930E-4AT
40 Troubleshooting CEN40022-01
Fault Code 43CE: Safety controller could not control auto apply brake
Fault code 43CE
Message Safety controller could not control auto apply brake
Description Safety controller could not control auto apply brake at autonomous pre-brake check.
Safety controller activated auto apply brake, but brake pressure is low.
930E-4AT 49
CEN40022-01 40 Troubleshooting
50 930E-4AT
40 Troubleshooting CEN40022-01
930E-4AT 51
CEN40022-01 40 Troubleshooting
52 930E-4AT
40 Troubleshooting CEN40022-01
NOTES
930E-4AT 53
CEN40022-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
54 930E-4AT
CEN40023-01
930E-4AT
40 Troubleshooting
Travel Control System – Body Control
System
Fault Code 4402: Body position switch is broken ................................................................................................. 3
Fault Code 4403: Hoist limit switch is broken ....................................................................................................... 5
Fault Code 4404: Body down control error ........................................................................................................... 8
Fault Code 4405: Troubleshooting body control ..................................................................................................11
Fault Code 4406: Troubleshooting body control ................................................................................................. 14
Fault Code 4407: Body control solenoid A (up) wiring problem.......................................................................... 16
Fault Code 4408: Body control solenoid A (up) wiring problem.......................................................................... 17
Fault Code 4409: Body control solenoid A (up) wiring problem.......................................................................... 18
Fault Code 440A: Body control solenoid B (down) wiring problem ..................................................................... 19
Fault Code 440B: Body control solenoid B (down) wiring problem ..................................................................... 20
Fault Code 440C: Body control solenoid B (down) wiring problem..................................................................... 21
Fault Code 440D: Wrong body position .............................................................................................................. 22
Fault Code 440E: Body control wiring problem................................................................................................... 24
Fault Code 440F: Body control wiring problem................................................................................................... 25
930E-4AT 1
CEN40023-01 40 Troubleshooting
2 930E-4AT
40 Troubleshooting CEN40023-01
Is BodyUpSwitch ON ? N
Y
Is HoistLimitSwitch ON ? N
Y
Timer count up
81085
Expected behavior
• When the body is in down position, body up switch is ON. When the body is not in
down position, body up switch is OFF.
1
81105
1. Body up switch
• When the body is in up limit position, hoist limit switch is ON. When the body is not
in up limit position, hoist limit switch is OFF.
81087
1. Hoist limit switch
930E-4AT 3
CEN40023-01 40 Troubleshooting
4 930E-4AT
40 Troubleshooting CEN40023-01
Body Up Signal
Is HoistLimitSwitch OFF ? N
Y
Timer count up
81091
Expected behavior
• When hoist solenoid A is ON and hoist solenoid B is OFF, body goes up to the end
position. Then, hoist limit switch is ON at the end position. Normally body up posi-
tion is reached within 1 minute.
930E-4AT 5
CEN40023-01 40 Troubleshooting
6 930E-4AT
40 Troubleshooting CEN40023-01
930E-4AT 7
CEN40023-01 40 Troubleshooting
Is BodyUpSwitch ON ? N
Y
Timer count up
N
Is timer above 10 sec ?
81097
Expected behavior
• The hydraulic pressure must be low (approximately 0) soon after controller
requests float position to the hoist pilot valve.
Possible cause 1. Broken hoist pilot valve
• Spring in valve is broken.
• Spool is stuck at down position.
2. Contamination
• Valve is contaminated.
3. Relief valve setting problem
• Relief valve setting must be 105 ± 7 kg/cm2 (1500 ± 100 psi.)
4. Broken hoist pressure sensor or shorted wiring
• Hoist pressure sensor is stuck.
• Wire number 53PS is shorted.
8 930E-4AT
40 Troubleshooting CEN40023-01
930E-4AT 9
CEN40023-01 40 Troubleshooting
10 930E-4AT
40 Troubleshooting CEN40023-01
Is BodyUpSwitch OFF? N
Y
Timer count up
81104
Expected behavior
• When drive controller output body down signal or body float signal, body is going
to the down position. Then, body up switch will be ON at the down position. Nor-
mally body down is finished within 1 minute.
1
930E-4AT 11
CEN40023-01 40 Troubleshooting
12 930E-4AT
40 Troubleshooting CEN40023-01
930E-4AT 13
CEN40023-01 40 Troubleshooting
Timer count up
81109
Expected behavior
• Body should stay in the down position.
Possible cause 1. If body was not in down position
• Body has impact damage
- There was big impact while loading.
- There was big impact while traveling on rough road.
• Wiring problem
- Wire number 53HA1 is shorted to 24V.
- Wire number 53HA is shorted to 24V.
• Hoist circuit or valve problem
- Hoist pilot valve or hoist valve changes to up position without any signal.
2. If body was in down position
• Broken body up switch
- Switch is always OFF.
• Wiring problem
- Wire number 71F is cut.
• Connector problem
- Connection is loose.
14 930E-4AT
40 Troubleshooting CEN40023-01
If there is no problem in the system, the cause may be some impact to the body.
(Ex. The impact while loading.)
Schematic Sheet 36, 38
930E-4AT 15
CEN40023-01 40 Troubleshooting
Timer count up
81114
16 930E-4AT
40 Troubleshooting CEN40023-01
Timer count up
81115
930E-4AT 17
CEN40023-01 40 Troubleshooting
Timer count up
81116
18 930E-4AT
40 Troubleshooting CEN40023-01
Timer count up
81117
930E-4AT 19
CEN40023-01 40 Troubleshooting
Timer count up
81118
20 930E-4AT
40 Troubleshooting CEN40023-01
Timer count up
81119
930E-4AT 21
CEN40023-01 40 Troubleshooting
Travel request
Reverse?
N
Y
Is HoistUpSwitch OFF ? N
Y
81120
Expected behavior
• Truck body must be down before traveling except just after dumping.
1
81105
1. Body up switch
22 930E-4AT
40 Troubleshooting CEN40023-01
Remedy If body is not in down position, lower the body manually. Then restart truck.
1. Switch check
• Use PC monitor to watch hoist limit switch signal during manual dump.
• See Section D in 930E-4AT shop manual for adjustment.
2. Wiring check
• Use PC monitor to watch input signals and control output signals.
• Check wiring.
3. Relay check
• Use PC monitor to watch input signals and control output signals.
• Check continuity and movement.
4. Fuse check
• Check if fuse is burned out.
5. Connector check
• Use PC monitor to watch input signals and control output signals while vibrating
the wiring.
Schematic Sheet 38
930E-4AT 23
CEN40023-01 40 Troubleshooting
Timer count up
81125
24 930E-4AT
40 Troubleshooting CEN40023-01
Timer count up
930E-4AT 25
CEN40023-01 40 Troubleshooting
Timer count up
81127
26 930E-4AT
40 Troubleshooting CEN40023-01
Timer count up
81128
930E-4AT 27
CEN40023-01 40 Troubleshooting
28 930E-4AT
40 Troubleshooting CEN40023-01
Timer count up
81131
930E-4AT 29
CEN40023-01 40 Troubleshooting
81132
30 930E-4AT
40 Troubleshooting CEN40023-01
930E-4AT 31
CEN40023-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
32 930E-4AT
CEN40024-01
930E-4AT
40 Troubleshooting
Travel Control System - Operation
Fault Code 4502: Wrong position of A/M key switch ............................................................................................ 3
Fault Code 4504: Power supply for controller....................................................................................................... 4
Fault Code 4505: Power supply for controller....................................................................................................... 5
Fault Code 4506: Power supply for controller....................................................................................................... 6
Fault Code 4509: Time over in autonomous travel ............................................................................................... 7
Fault Code 450A: Time over in autonomous travel............................................................................................... 8
Fault Code 450B: Course out (wrong position)..................................................................................................... 8
Fault Code 450D: Course out ............................................................................................................................... 9
Fault Code 4510: Course out.............................................................................................................................. 10
Fault Code 4513: Over speed control ..................................................................................................................11
Fault Code 4515: Over passing target point ....................................................................................................... 12
Fault Code 4518, 4519: Wrong moving direction................................................................................................ 13
Fault Code 451E: Brake lock switch is ON in auto mode ................................................................................... 15
Fault Code 4521: Course out (longitudinal position)........................................................................................... 15
Fault Code 4524: No propel (930E) .................................................................................................................... 15
Fault Code 4525: No propel (930E) .................................................................................................................... 16
930E-4AT 1
CEN40024-01 40 Troubleshooting
Fault Code 4526: No propel (power off the truck request) .................................................................................. 16
Fault Code 4527: Truck was stopped with some obstacle while approaching crusher ....................................... 16
2 930E-4AT
40 Troubleshooting CEN40024-01
Operation
Fault Code 4502: Wrong position of A/M key switch
Fault code 4502
Message A/M key switch in wrong position
Description Auto/Manual key switch is in MANUAL position while autonomous traveling.
Autonomous traveling ? N
Y
81133
930E-4AT 3
CEN40024-01 40 Troubleshooting
Expected behavior
• Power supply must be more than 16V.
Possible cause 1. Battery problem
• Battery voltage is low.
2. Fuse problem
• Fuse number FB2A-9 is burned out.
3. Wiring problem
• Wire number 52P21 is cut.
Remedy 1. Battery problem
• Check output voltage with a voltmeter.
2. Fuse check
• Check if fuse is burned out.
3. Wiring check
• Check wiring continuity.
Schematic Sheet 39
4 930E-4AT
40 Troubleshooting CEN40024-01
Expected behavior
• Switched power supply must be more than 16V.
Possible cause 1. Battery problem
• Battery voltage is low.
2. Fuse problem
• Fuse number FB1A-19 is burned out.
3. Wiring problem
• Wire number 52P19 is cut.
• Wire number 712PA is cut.
Remedy 1. Battery problem
• Check output voltage with a voltmeter.
2. Fuse check
• Check if fuse is burned out.
3. Wiring check
• Check wiring continuity.
Schematic Sheet 39
930E-4AT 5
CEN40024-01 40 Troubleshooting
Expected behavior
• Solenoid power supply must be more than 16V.
Possible cause 1. Battery problem
• Battery voltage is low.
2. Fuse problem
• Fuse number FB1A-18 is burned out.
3. Wiring problem
• Wire number 52P18D is cut.
• Wire number 712PA is cut.
Remedy 1. Battery problem
• Check output voltage with a voltmeter.
2. Fuse check
• Check if fuse is burned out.
3. Wiring check
• Check wiring continuity.
6 930E-4AT
40 Troubleshooting CEN40024-01
Timer count up
930E-4AT 7
CEN40024-01 40 Troubleshooting
Timer count up
8 930E-4AT
40 Troubleshooting CEN40024-01
3. Course database
• Survey not good for autonomous travel
4. Hardware problem
• Flat tire
• Hydraulic system problem
• Electric system problem
Remedy Check the following items. After all clear, set truck on the course and restart.
1. Road condition
• Check road condition and maintain road.
2. Loading form
• Change to manual mode and dump material manually. Then restart truck.
3. Course database
• If database is new, survey may not be good for autonomous travel.
Re-survey and re-create database.
4. Hardware
• Check truck hardware.
930E-4AT 9
CEN40024-01 40 Troubleshooting
3. Course database
• Survey not good for autonomous travel
4. Hardware problem
• Flat tire
• Hydraulic system problem
• Electric system problem
Remedy Check the following items. After all clear, set truck on the course and restart.
1. Road condition
• Check road condition and maintain it.
2. Loading form
• Change to manual mode and dump material manually. Then restart truck.
3. Course database
• If database is new, survey may not be good for autonomous travel.
Re-survey and re-create database.
4. Hardware
• Check truck hardware
10 930E-4AT
40 Troubleshooting CEN40024-01
930E-4AT 11
CEN40024-01 40 Troubleshooting
1. Road condition
• Check the road condition and maintain it.
2. Loading condition
• If truck is overloaded, change to manual mode and dump material manually.
Then restart truck.
3. Retard brake
• Change to manual mode. Then try retard brake with loaded condition.
If retard brake performance is low, check GE retard system.
12 930E-4AT
40 Troubleshooting CEN40024-01
Description Autonomous truck moves more than 6 m (20 ft) or 1.0 m (3.3 ft) twice against F-N-R
selector while autonomous traveling.
> 1.0m ? N
Second time?
N
Y
Moving distance against F-N-R
N
selector > 6m ?
930E-4AT 13
CEN40024-01 40 Troubleshooting
Remedy Check the following items. After all clear, set truck on the course and restart.
1. Road condition
• Check the road condition and maintain it.
2. Loaded material condition
• If truck is overloaded, change to manual mode and dump material manually. Then
restart truck.
3. If system had this exception on the ramp, follow the procedure below.
a. Make sure that there are no persons, EMV and other equipment in front or back
of the truck.
b. Try restarting the truck from Central or EMV only one time. Do not send restart
command repeatedly if same exception is reported.
c. If same exception is reported again, suspend the truck with suspend command
from Central or EMV.
d. Make sure that the truck is suspended.
e. Approach the truck and change to manual mode according to normal procedure.
f. Make sure that there are no persons, EMV and other equipment in front or back
of the truck again.
g. Drive the truck manually to check that the truck has propulsion.
h. If there is propulsion, set the truck on the course and release the truck again from
EMV using the normal procedure.
i. If there is no propulsion while driving manually, shutdown E/G and turn on E/G
again. Then drive the truck manually again to check that the truck has propulsion.
j. If there is propulsion, set the truck on the course and release the truck again from
EMV using the normal procedure.
k. If there is still no propulsion, make sure the truck is completely stopped and apply
the parking brake. Protect the truck with Isolation mode and follow the mine pro-
cedure for parking the truck on a slope.
l. Call the service engineer to check the GE system.
m.After the GE propulsion system is available, release the truck from EMV using the
normal procedure.
14 930E-4AT
40 Troubleshooting CEN40024-01
930E-4AT 15
CEN40024-01 40 Troubleshooting
Fault Code 4527: Truck was stopped with some obstacle while approaching crusher
Fault code 4527
Message Truck was stopped with some obstacle while approaching crusher
Description Truck detected obstacle while approaching crusher.
Possible cause There are obstacles around the crusher.
Remedy Remove the obstacles around the crusher.
16 930E-4AT
40 Troubleshooting CEN40024-01
NOTES
930E-4AT 17
CEN40024-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
18 930E-4AT
CEN40025-01
930E-4AT
40 Troubleshooting
Travel Control System – Warning
Fault Code 8003: Supervisory system caution ..................................................................................................... 4
Fault Code 8005: Emergency Button pressed (Engine stop request was canceled))........................................... 4
Fault Code 8011: CGC heartbeat delay ................................................................................................................ 4
Fault Code 8012: Hub heartbeat delay ................................................................................................................. 5
Fault Code 8019: CAN-A problem ........................................................................................................................ 5
Fault Code 801A: Safety controller has CAN-A problem ...................................................................................... 5
Fault Code 801B: PLM data stop .......................................................................................................................... 6
Fault Code 8021, 8022, 8023, 8024, 8028, 8029: Wrong speed profile ............................................................... 7
Fault Code 802B: Wrong speed profile ................................................................................................................. 8
Fault Code 8031, 8032, 8033, 8035: Wrong trajectory data ................................................................................. 8
Fault Code 8041, 8042, 8043: Wrong behavior data ............................................................................................ 9
Fault Code 8061: PLM sensors problem ............................................................................................................ 10
Fault Code 8062: MBI not ready ..........................................................................................................................11
Fault Code 8063: MBI communication problem...................................................................................................11
Fault Code 8064: MBI digital heartbeat cut..........................................................................................................11
Fault Code 8065: MBI dead .................................................................................................................................11
930E-4AT 1
CEN40025-01 40 Troubleshooting
2 930E-4AT
40 Troubleshooting CEN40025-01
930E-4AT 3
CEN40025-01 40 Troubleshooting
Warning
Fault Code 8003: Supervisory system caution
Fault code 8003
Message Temporary stop
Description System stops truck temporarily (this code is not sent to central).
Possible cause ---
Remedy ---
Fault Code 8005: Emergency Button pressed (Engine stop request was canceled))
Fault code 8005
Message Emergency button pressed
Description Emergency button was pressed during remote engine stop request.
(Emergency button has priority.)
Possible cause ---
Remedy To stop engine remotely, clear the emergency stop.
4 930E-4AT
40 Troubleshooting CEN40025-01
930E-4AT 5
CEN40025-01 40 Troubleshooting
6 930E-4AT
40 Troubleshooting CEN40025-01
Fault Code 8021, 8022, 8023, 8024, 8028, 8029: Wrong speed profile
Fault code 8021
Message Wrong speed profile (wrong data size)
Description Speed profile data was interrupted.
Possible cause CAN communication problem
Remedy Restart truck.
930E-4AT 7
CEN40025-01 40 Troubleshooting
8 930E-4AT
40 Troubleshooting CEN40025-01
930E-4AT 9
CEN40025-01 40 Troubleshooting
Timer count up
Timer count up
81147
10 930E-4AT
40 Troubleshooting CEN40025-01
930E-4AT 11
CEN40025-01 40 Troubleshooting
12 930E-4AT
40 Troubleshooting CEN40025-01
Description 80A1
• Heartbeat signal from safety controller was kept OFF for 0.5 seconds.
80A2
• Heartbeat signal from safety controller was kept ON for 0.5 seconds.
Possible cause Wiring problem.
• Wire number 90SH is cut or short.
Remedy Wiring check
• Use PC monitor to watch heartbeat input signal.
• Check wiring for continuity, cuts, and shorts.
Schematic Sheet 39
930E-4AT 13
CEN40025-01 40 Troubleshooting
Schematic Sheet 43
14 930E-4AT
40 Troubleshooting CEN40025-01
Schematic Sheet 44
930E-4AT 15
CEN40025-01 40 Troubleshooting
Fault Code 80B4: Reduce speed due to S/T pressure low warning
Fault code 80B4
Message Reduce speed by S/T pressure low warning
Description Reduce speed because of low steering pressure caution (B1) in cab.
Possible cause ---
Remedy Reduce speed
16 930E-4AT
40 Troubleshooting CEN40025-01
Fault Code 8101: Steering did not work during steering check
Fault code 8101
Message Steering did not work during steering check
Description There was a small difference between truck steering angle and target steering angle.
Therefore, truck speed was limited to 10 kph (6 mph).
Possible cause 1. Truck has not been warmed up yet
2. Road is rough
Remedy 1. Warm up sufficiently in manual mode
2. Check road condition and maintain road
Schematic Sheet 38
930E-4AT 17
CEN40025-01 40 Troubleshooting
Y Y
Normal Normal
81151
18 930E-4AT
40 Troubleshooting CEN40025-01
930E-4AT 19
CEN40025-01 40 Troubleshooting
Timer count up
81153
20 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 21
CEN40025-01 40 Troubleshooting
Timer count up
81155
22 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
81156
930E-4AT 23
CEN40025-01 40 Troubleshooting
Timer count up
81157
24 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 25
CEN40025-01 40 Troubleshooting
Or
N
Is sensor signal less than 0.5V ?
Timer count up
warning
26 930E-4AT
40 Troubleshooting CEN40025-01
930E-4AT 27
CEN40025-01 40 Troubleshooting
Timer count up
81161
28 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
81162
930E-4AT 29
CEN40025-01 40 Troubleshooting
Timer count up
30 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 31
CEN40025-01 40 Troubleshooting
Timer count up
81165
32 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 33
CEN40025-01 40 Troubleshooting
Timer count up
81167
34 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 35
CEN40025-01 40 Troubleshooting
Timer count up
36 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
81170
930E-4AT 37
CEN40025-01 40 Troubleshooting
Timer count up
81171
38 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 39
CEN40025-01 40 Troubleshooting
Timer count up
40 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
81174
930E-4AT 41
CEN40025-01 40 Troubleshooting
Timer count up
42 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
81176
930E-4AT 43
CEN40025-01 40 Troubleshooting
Timer count up
81177
44 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 45
CEN40025-01 40 Troubleshooting
Timer count up
46 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 47
CEN40025-01 40 Troubleshooting
Timer count up
48 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 49
CEN40025-01 40 Troubleshooting
Timer count up
50 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 51
CEN40025-01 40 Troubleshooting
Timer count up
52 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 53
CEN40025-01 40 Troubleshooting
Timer count up
54 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
81186
930E-4AT 55
CEN40025-01 40 Troubleshooting
Timer count up
56 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 57
CEN40025-01 40 Troubleshooting
Description • Brake pressure sensor signal is more than 4.5V for 2.5 seconds.
• Brake pressure sensor signal is less than 0.5 V for 2.5 seconds.
Or
N
Is sensor signal less than 0.1V ?
Timer count up
Exception
81189
58 930E-4AT
40 Troubleshooting CEN40025-01
930E-4AT 59
CEN40025-01 40 Troubleshooting
60 930E-4AT
40 Troubleshooting CEN40025-01
Fault Code 8407: Body control solenoid A (up) line wiring problem
Fault code 8407
Message Body control sol A line (hot short)
Description Solenoid A (up) wiring at hoist control valve was shorted (short circuit with power
source).
Timer count up
81191
930E-4AT 61
CEN40025-01 40 Troubleshooting
Fault Code 8408: Body control solenoid A (up) line wiring problem
Fault code 8408
Message Body control sol A line (cut)
Description Solenoid A (up) wiring at hoist control valve was cut.
Timer count up
62 930E-4AT
40 Troubleshooting CEN40025-01
Fault Code 8409: Body control solenoid A (up) line wiring problem
Fault code 8409
Message Body control sol A line (GND short)
Description Solenoid A (up) wiring at hoist control valve was shorted (short circuit with ground).
Timer count up
81193
930E-4AT 63
CEN40025-01 40 Troubleshooting
Fault Code 840A: Body control solenoid B (down) line wiring problem
Fault code 840A
Message Body control sol B line (hot short)
Description Solenoid B (down) wiring at hoist control valve was shorted (short circuit with power
source).
Timer count up
81194
64 930E-4AT
40 Troubleshooting CEN40025-01
Fault Code 840B: Body control solenoid B (down) line wiring problem
Fault code 840B
Message Body control sol B line (cut)
Description Solenoid B (down) wiring at hoist control valve was cut.
Timer count up
930E-4AT 65
CEN40025-01 40 Troubleshooting
Fault Code 840C: Body control solenoid B (down) line wiring problem
Fault code 840C
Message Body control sol B line (GND short)
Description Solenoid B (down) wiring at hoist control valve was shorted (short circuit with ground).
Timer count up
81196
66 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 67
CEN40025-01 40 Troubleshooting
Timer count up
68 930E-4AT
40 Troubleshooting CEN40025-01
Timer count up
930E-4AT 69
CEN40025-01 40 Troubleshooting
Timer count up
70 930E-4AT
40 Troubleshooting CEN40025-01
930E-4AT 71
CEN40025-01 40 Troubleshooting
81202
Expected behavior
• Solenoid power supply must be more than 16V.
Possible cause 1. Battery problem
• Battery voltage is low.
2. Fuse problem
• Fuse number FB2A-9 is burned out.
3. Wiring problem
• Wire number 52P21 is cut.
Remedy 1. Battery check
• Check supplied voltage using voltmeter.
2. Fuse check
• Check if fuse is burned out.
3. Wiring check
• Check wiring continuity.
Schematic Sheet 39
72 930E-4AT
40 Troubleshooting CEN40025-01
81203
Expected behavior
• Solenoid power supply must be more than 16V.
Possible cause 1. Battery check
• Battery voltage is low.
2. Fuse problem
• Fuse number FB1A-19 is burned out.
3. Wiring problem
• Wire number 52P19 is cut.
• Wire number 712PA is cut.
Remedy 1. Battery problem
• Check supplied voltage using voltmeter.
2. Fuse check
• Check if fuse is burned out.
3. Wiring check
• Check wiring continuity.
Schematic Sheet 39
930E-4AT 73
CEN40025-01 40 Troubleshooting
81204
Expected behavior
• Solenoid power supply must be more than 16V.
Possible cause 1. Battery problem
• Battery voltage is low.
2. Fuse problem
• Fuse number FB1A-18 is burned out.
3. Wiring problem
• Wire number 52P18D is cut.
• Wire number 712PA is cut.
Remedy 1. Battery check
• Check supplied voltage using voltmeter.
2. Fuse check
• Check if fuse is burned out.
3. Wiring check
• Check wiring continuity.
74 930E-4AT
40 Troubleshooting CEN40025-01
930E-4AT 75
CEN40025-01 40 Troubleshooting
NOTES
76 930E-4AT
40 Troubleshooting CEN40025-01
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
930E-4AT 77
CEN40025-01 40 Troubleshooting
78 930E-4AT
CEN40026-01
930E-4AT
40 Troubleshooting
Position Measurement System –
GPS Indicator Status (Color) and
Troubleshooting List
GPS indicator status (color) .................................................................................................................................. 2
Fault code list of position measurement system ................................................................................................... 3
Fault code 8601 – 8648: GPS system warning message ..................................................................................... 8
Fault code 8701 – 872F: GYRO system warning message.................................................................................. 9
Fault code 8801 – 880A: Tire sensor warning message......................................................................................11
Fault code 8810 – 8817: Slope sensor warning message ...................................................................................11
Fault code 8819 – 8821: Moving direction warning message..............................................................................11
Fault code 8901 – 8924: REG system warning message................................................................................... 12
Fault code 8A01 – 8A24: Sensor fusion system warning message.................................................................... 13
Fault code 8B02, 8B03, 8B05: NVRAM and software exceptions warning message ......................................... 13
Fault code 8B17: A/D signal inputs warning message........................................................................................ 13
930E-4AT 1
CEN40026-01 40 Troubleshooting
If GPS indicator is green, GPS system is ready to measure the truck position and truck can enter AT area with
confirmation of central operator.
.
If GPS indicator is yellow or red, navigation system is not ready to measure the position or is not accurate
enough. Usually after truck power is on, it takes several minutes to start GPS position measurement with high
accurate mode. If GPS indicator does not become green after several minutes, contact the central operator,
make note of the warning message in the exception column on central screen, and follow central operator’s trou-
bleshooting instructions. If sensor fusion system (Position Measurement with GPS and dead reckoning) needs
to be initialized, after GPS convergence, carry out the reset procedure.
2 930E-4AT
40 Troubleshooting CEN40026-01
Fault Reference
Fault part Message Main cause
code section
GPS 4601 GPS quality error GPS condition
MasterLink system failure
GPS antenna failure
4603 Lack of satellites Satellites’ condition
Central GPS system failure
Road condition
4604 GPS correction data delay MasterLink system failure
Hub GPS system failure
4607 GPS GST not ready to GPS condition
approach Loader
4608 GPS GST not ready to GPS condition
Enter crusher spot
4609 GPS GST not ready to GPS condition Troubleshooting
approach to Edge Dump spot by fault code,
See section
460E GPS GST not ready GPS condition
CEN40027-01
4621 GPS delay (vs PPS) CAN-bus busy
Hub GPS configuration failure
4624 GPS communication lost CAN-bus busy
Hub GPS system failure
Wiring problem
Hub reset
4625 PPS signal input error Hub GPS system failure
Wiring problem
Hub reset
4647 GPS Origin info error Central not ready
MasterLink system failure
4648 GPS Origin Mismatch Central system setting
930E-4AT 3
CEN40026-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
GYRO 4702 GYRO system not ready GYRO failure
4703 Angular velocity error (OFC) GYRO mount, GYRO failure
4704 Angular velocity error GYRO mount, GYRO failure
4705 GYRO RS232C frame error GYRO failure
4706 GYRO RS232C over run error GYRO failure
4707 GYRO RS232C parity error GYRO failure
4708 GYRO RS232C check-sum GYRO failure
error
4709 GYRO RS232C command GYRO failure
error
470A GYRO RS232C unknown GYRO failure
command error
470B GYRO internal timer error GYRO failure
470C GYRO RAM error GYRO failure
470D GYRO ROM error GYRO failure
4712 GYRO Drift detected GYRO drift error
4714 GYRO data delay Wiring problem
GYRO failure Troubleshooting
by fault code,
4716 GYRO angle deviation error Wiring problem
See section
GYRO failure
CEN40028-01
4720 GYRO Fatal error GYRO failure
4721 GYRO BIT error GYRO failure
4722 GYRO TEST error GYRO failure
4723 GYRO SOFTWARE error GYRO failure
4724 GYRO LASER TEMP error GYRO failure
4725 GYRO TEMP SENSOR error GYRO failure
4726 GYRO A_OUT error GYRO failure
4727 GYRO MODULATION error GYRO failure
4728 GYRO UNKNOWN error GYRO failure
4729 GYRO Laser AMP error GYRO failure
472A GYRO Laser MON error GYRO failure
472B GYRO DETECTER error GYRO failure
472C GYRO INTERFACE error GYRO failure
472D GYRO UNKNOWN2 error GYRO failure
472E GYRO RAM-ROM error GYRO failure
472F GYRO MPU error GYRO failure
4 930E-4AT
40 Troubleshooting CEN40026-01
Fault Reference
Fault part Message Main cause
code section
Tire sensor 4801 Front right pulse sensor error Disconnection
Clearance setting failure
4802 Front left pulse sensor error Disconnection
Clearance setting failure
4803 Both front pulse sensors error Disconnection
Clearance setting failure
Power supply failure
4804 Rear right pulse sensor error Disconnection
Sensor failure
4805 Rear left pulse sensor error Disconnection
Sensor failure
4806 Both Rear pulse sensors error Disconnection
Clearance setting failure
Power supply failure
4807 Rear Right pulse deviation Clearance setting failure
Troubleshooting
4808 Rear Left pulse deviation Clearance setting failure
by fault code,
4809 Front Right pulse deviation Clearance setting failure See section
CEN40029-01
480A Front Left pulse deviation Clearance setting failure
Slope sensor 4810 Pitch sensor error Disconnection
Road condition
4813 Pitch angle limitation error Pitch angle is out of
specification
4814 Roll sensor error Disconnection
Road condition
4817 Roll angle limitation error Roll angle is out of
specification
Moving direction 4819 Moving signal logic fault with GE system failure
GE
4820 Moving F signal error Signal line failure
GE system failure
4821 Moving R signal error Signal line failure
GE system failure
930E-4AT 5
CEN40026-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
REG 4903 Position error limit REG system detects large
position error
4905 Bad berm condition REG system detects no berm
area in haul road
4906 REG A/D signal error Laser A/D signal is out of
range
4907 REG RS232C signal error RS232C line disconnection
Laser RS232C data is not
received
4909 REG invalid data System detects both A/D
(out of range) signal error and serial signal
are lost
490A REG Can data error REG measurement failure
Check fiber optic cable
connection
4911 Laser selfcheck error Laser self-check failure
4912 Laser OFF error Laser light source failure
4913 Laser selfcheck warning Laser self-check failure
Troubleshooting
4914 Laser low power error Laser power failure by fault code,
4915 Laser low temp error Laser temperature failure See section
CEN40030-01
4916 Laser high power error Laser power failure
4917 Laser high temp error Laser temperature failure
4918 Laser RAM error Laser internal failure
4919 Laser EPROM error Laser internal failure
491A Laser IDV internal error Laser internal failure
491B Laser PAR internal error Laser internal failure
491C Laser ZAD1 internal error Laser internal failure
491D Laser ZAD2 internal error Laser internal failure
491E Laser data overflow Laser internal failure
491F Laser data underflow Laser internal failure
4920 Position error of GPS Course setting failure
navigation Bank wall condition
4921 Position error of REG Course setting failure
navigation Bank wall condition
4924 Bankwall close Course setting failure
or dusty condition Bank wall condition
6 930E-4AT
40 Troubleshooting CEN40026-01
Fault Reference
Fault part Message Main cause
code section
FUSION 4A01 Reset running request GPS condition
Truck sliding, slippage, or tire
lock
4A04 Sensor fusion error GPS condition
Dead reckoning failure
4A06 Brake system error Brake system failure
4A0A Power OFF request Dead reckoning failure
by DeadReckoning error
4A0C Heading angle accuracy error Sensor fusion failure
4A0D Position accuracy error Sensor fusion failure
4A0E Sensor Fusion Failed Sensor fusion failure
4A20 Slippage R vs F Tire slippage Troubleshooting
by fault code,
4A21 Position Sliding DR vs GPS GPS condition
See section
Dead reckoning failure
CEN40031-01
4A22 Front slippage L vs R Tire slippage
Sensor failure
4A23 Rear slippage L vs R Tire slippage
Sensor failure
4A24 Slippage R vs GPS Tire slippage
GPS condition
4A43 Position accuracy lost GPS condition
NVRAM 4B02 Set slope and roll offset NVRAM data lost
4B03 Set Origin data NVRAM data lost
4B05 Set target data for REG NVRAM data lost
Else 4B17 Analog Input Error Drive controller busy
930E-4AT 7
CEN40026-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
GPS 8601 GPS quality warning GPS condition
MasterLink system failure
GPS antenna failure
8602 GPS TimeStamp warning GPS system failure
8603 Lack of satellites warning Satellites’ condition
Central GPS system failure
Road condition
8604 GPS correction data delay MasterLink system failure
Hub GPS system failure
8605 GPS board auto reset GPS condition
8606 GPS not ready GPS condition
MasterLink system failure
8607 GPS GST not ready to GPS condition
approach Loader Troubleshooting
8608 GPS GST not ready to GPS condition by fault code,
Enter crusher spot See section
8609 GPS GST not ready to GPS condition CEN40032-01
approach to Edge Dump spot
860E GPS GST not ready GPS condition
860F GPS data not changed GPS data failure
8610 GPS wrong direction GPS data failure
8621 GPS delay (vs PPS) CAN-bus busy
Hub GPS configuration failure
8624 GPS communication CAN-bus busy
lost warning Hub GPS system failure
8625 PPS signal warning Hub GPS system failure
8647 Grid Origin info warning Central not ready
MasterLink system failure
8648 Grid Origin Mismatch Central system setting
8 930E-4AT
40 Troubleshooting CEN40026-01
Fault Reference
Fault part Message Main cause
code section
GYRO 8702 GYRO system not ready GYRO failure
8703 Angular velocity warning GYRO mount, GYRO failure
8704 Angular velocity warning GYRO mount, GYRO failure
8705 GYRO RS232C frame warning GYRO failure
8706 GYRO RS232C over run GYRO failure
warning
8707 GYRO RS232C parity warning GYRO failure
8708 GYRO RS232C check-sum GYRO failure
warning
8709 GYRO RS232C command GYRO failure
warning
Troubleshooting
870A GYRO RS232C unknown GYRO failure by fault code,
command warning See section
870B GYRO internal timer warning GYRO failure CEN40032-01
870C GYRO RAM warning GYRO failure
870D GYRO ROM warning GYRO failure
8712 GYRO abnormal angular GYRO failure
velocity
8714 GYRO data delay warning GYRO RS232C data line
GYRO failure
8716 GYRO angle deviation warning Wiring problem
GYRO failure
871A GYRO Initialization warning GYRO failure
871B GYRO Offset Cancel mode GYRO failure
warning
930E-4AT 9
CEN40026-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
GYRO 8720 GYRO Fatal warning GYRO failure
8721 GYRO BIT warning GYRO failure
8722 GYRO TEST warning GYRO failure
8723 GYRO SOFTWARE warning GYRO failure
8724 GYRO LASER TEMP warning GYRO failure
8725 GYRO TEMP SENSOR GYRO failure
warning
8726 GYRO A_OUT warning GYRO failure Troubleshooting
8727 GYRO MODULATION warning GYRO failure by fault code,
See section
8728 GYRO unknown warning GYRO failure
CEN40032-01
8729 GYRO Laser AMP warning GYRO failure
872A GYRO Laser MON warning GYRO failure
872B GYRO DETECTER warning GYRO failure
872C GYRO INTERFACE warning GYRO failure
872D GYRO UNKNOWN2 warning GYRO failure
872E GYRO RAM-ROM warning GYRO failure
872F GYRO MPU warning GYRO failure
10 930E-4AT
40 Troubleshooting CEN40026-01
Fault Reference
Fault part Message Main cause
code section
Tire sensor 8801 Front right pulse sensor Disconnection
warning Clearance setting failure
Loose wiring or terminal
8802 Front left pulse sensor warning Disconnection
Clearance setting failure
Loose wiring or terminal
8803 Both front pulse sensors Disconnection
warning Clearance setting failure
Loose wiring or terminal
Power supply failure
8804 Rear right pulse sensor Disconnection
warning Sensor failure
Loose wiring or terminal
8805 Rear left pulse sensor warning Disconnection
Sensor failure
Loose wiring or terminal
8806 Both Rear pulse sensors Disconnection Troubleshooting
warning Clearance setting failure by fault code,
Power supply failure See section
8807 Rear Right pulse deviation Clearance setting failure CEN40032-01
warning Loose wiring or terminal
8808 Rear Left pulse deviation Clearance setting failure
warning Loose wiring or terminal
8809 Front Right pulse deviation Clearance setting failure
warning Loose wiring or terminal
880A Front Left pulse deviation Clearance setting failure
warning Loose wiring or terminal
Slope sensor 8810 Pitch sensor warning Disconnection
Road condition
8813 Pitch angle limitation warning Pitch angle is out of
specification
8814 Roll sensor warning Disconnection
Road condition
8817 Roll angle limitation warning Roll angle is out of
specification
930E-4AT 11
CEN40026-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Moving direction 8819 Moving signal logic fault with GE system failure
GE
8820 Moving F signal warning Signal line failure
GE system failure
8821 Moving R signal warning Signal line failure
GE system failure
REG 8903 Position error limit GPS condition
Berm condition
8905 Bad berm condition Berm condition
8906 REG A/D signal warning Laser A/D signal is out of
range
8907 REG RS232C signal warning RS232C line disconnection
Laser RS232C data is not
received
8909 REG system not ready REG system not ready
890A REG Can data error REG CAN data delay
8911 Laser selfcheck warning Laser self-check failure
8912 Laser OFF warning Laser light source failure
Troubleshooting
8913 Laser selfcheck warning Laser self-check failure
by fault code,
8914 Laser low power warning Laser power failure See section
8915 Laser low temp warning Laser temperature failure CEN40033-01
12 930E-4AT
40 Troubleshooting CEN40026-01
Fault Reference
Fault part Message Main cause
code section
FUSION 8A01 Reset running request GPS condition
Truck sliding, slippage, or tire
lock
8A02 Fusion Accuracy warning GPS condition,
Dead reckoning failure
8A04 Sensor Fusion error GPS condition
Dead reckoning failure
8A06 Brake system warning Brake system failure
8A0A Power OFF request by Dead reckoning failure
DeadReckoning error
8A0C Heading angle accuracy Sensor fusion failure
warning
8A0D Position accuracy warning Sensor fusion failure
8A0E Sensor Fusion Failed Sensor fusion failure
Troubleshooting
8A20 Tire Slippage warning Tire slippage by fault code,
8A21 Position Sliding DR vs GPS GPS condition or dead See section
reckoning failure CEN40034-01
930E-4AT 13
CEN40026-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
14 930E-4AT
CEN40027-01
930E-4AT
40 Troubleshooting
Position Measurement System –
GPS System
Fault Code 4601: GPS quality error...................................................................................................................... 2
Fault Code 4603: Lack of satellites error .............................................................................................................. 5
Fault Code 4604: GPS correction data delay ....................................................................................................... 7
Fault Code 4607: GPS GST not ready to approach loader ................................................................................ 10
Fault Code 4608: GPS GST not ready to approach crusher .............................................................................. 13
Fault Code 4609: GPS GST not ready to approach dump edge ........................................................................ 16
Fault Code 460E: GPS GST not ready ............................................................................................................... 19
Fault Code 4621: GPS delay from PPS timing ................................................................................................... 22
Fault Code 4624: GPS communication lost ........................................................................................................ 23
Fault Code 4625: PPS signal error ..................................................................................................................... 25
Fault Code 4647: Grid information not received ................................................................................................. 27
Fault Code 4648: GPS origin mismatch.............................................................................................................. 27
930E-4AT 1
CEN40027-01 40 Troubleshooting
GPS system
Fault Code 4601: GPS quality error
Fault code 4601
Message GPS Quality error
Description GPS quality mode (Type) does not become RTK fix mode.
(Normally mode will be recovered in a few minutes after the quality is lost.)
GPS quality mode: Type= 0: Invalid mode, 1: Single point mode, 4: RTK fix mode,
5: RTK float mode
1. RTK float mode (type=5) or RTK fix mode (type=4) is necessary for AT-travel on
haul road.
2. RTK fix mode (type=4) is necessary for approaching excavator.
3. RTK fix mode (type=4) is necessary for approaching berm edge in high dump area.
4. RTK fix mode (type=4) is necessary for approaching crusher.
Possible cause 1. Truck GPS system condition or failure
• There is a lack of sky visibility (operation area condition, GPS condition).
• GPS antenna or GPS antenna mast is broken.
• GPS antenna wiring or connector has a problem.
• Hub GPS system software has a malfunction.
• Hardware malfunction occurred inside hub (wiring or connector).
• GPS board has malfunction (software or hardware).
2. Communication problem between truck GPS system and central GPS system
• Truck MasterLink radio antenna (radio A or radio B) is broken.
• Truck MasterLink radio wiring, connector, or device has a problem.
• MasterLink network has a problem (access point, mobile repeater, etc.).
3. Central GPS system condition or failure
• There is a lack of sky visibility (high wall near the GPS ground station).
• Ground station GPS antenna is broken.
• Ground station GPS antenna wiring or connector has a problem.
• Ground station GPS system has a malfunction (hub software, hub hardware,
GPS board, etc.).
Remedy 1. Wait for GPS to recover, then restart the truck.
2. If GPS has not recovered in a short time, check as follows:
• Check GPS condition.
- Use OMStip method from central.
- Check GPS condition on truck with PC monitor.
• Inspect GPS system hardware (pit patroller).
- GPS antenna, wiring, and connector
- Radio antenna, wiring, and connector
- Hub wiring, connector, etc.
Schematic Sheet 33
2 930E-4AT
40 Troubleshooting CEN40027-01
If GPS type = 1 and rtcmAge = -1.234568e8, or rtcmAge is not less than 10 seconds, check the MasterLink
network communication between the truck hub and central.
930E-4AT 3
CEN40027-01 40 Troubleshooting
2. If, after waiting a few minutes, GPS type does 4. If, after waiting a few minutes, GPS type does
not become 4 (RTK fix mode), then try GPS not become 4 (RTK fix mode), then try hub reset
software reset command below and continue to command below and continue to check GPS
check GPS condition. condition.
OMStip(T1-ML)>Gps doSoftReset OMStip(T1-ML)>reboot
3. If, after waiting a few minutes, GPS type never
Check the truck GPS condition using PC monitor
becomes 4 (RTK fix mode), then try GPS hard-
ware reset command below and continue to 1. Start engine and ATMonitor_Serial.exe.
check GPS condition.
2. Press Navigation System Monitor button on
OMStip(T1-ML)>Gps doHardReset
main window.
4 930E-4AT
40 Troubleshooting CEN40027-01
930E-4AT 5
CEN40027-01 40 Troubleshooting
6 930E-4AT
40 Troubleshooting CEN40027-01
Expected behavior
• GPS rtcmAge is less than 10 seconds (recommendation).
Possible cause 1. Loss of MasterLink communication between truck and central
• Truck MasterLink system (antenna, wiring, connector, or device) has a problem.
• Central MasterLink-radio system has a problem.
• MasterLink network system (access point, or mobile repeater has a problem.
• MasterLink network coverage has a problem.
2. GPS system configuration
• GPS RTCM functionality has wrong configuration.
3. GPS correction data handling malfunction
• GPS board rejects the correction data (GPS software problem).
• GPS correction data is broken (hub software problem).
• GPS correction data stop (hardware problem inside hub).
Remedy 1. Wait for GPS to recover, then restart the truck.
2. If GPS does not recover in a short time, check as follows:
• Check MasterLink condition (check radio communication quality).
• Check GPS condition and configuration.
- Check GPS condition using OMStip method.
- Check GPS RTCM configuration using OMStip method.
- Check GPS condition on truck using PC monitor.
930E-4AT 7
CEN40027-01 40 Troubleshooting
8 930E-4AT
40 Troubleshooting CEN40027-01
930E-4AT 9
CEN40027-01 40 Troubleshooting
Expected behavior
• GST value should be less than 3.9 inches (100 mm) to approach excavator (loading
shovel).
Possible cause Truck GPS system condition
• There is a lack of sky visibility (operation area condition, GPS condition).
• Drastic constellation change of GPS/GLONASS satellites occurs.
• Multi-pass of GPS signal occurs.
• Too much GPS antenna vibration (rough road) exists.
• Truck GPS hardware (antenna, wiring, connector or board) has a problem.
Remedy 1. Wait for GPS to recover, then restart the truck.
2. If GPS does not recover in a short time, check as follows:
• Check GPS condition.
- Use OMStip method from central.
- Check truck GPS condition with PC monitor.
• Inspect GPS system hardware (pit patroller).
- GPS antenna, wiring, and connector
10 930E-4AT
40 Troubleshooting CEN40027-01
930E-4AT 11
CEN40027-01 40 Troubleshooting
12 930E-4AT
40 Troubleshooting CEN40027-01
Expected behavior
• GST value should be less than 3.9 inches (100 mm) to approach crusher (hopper).
Possible cause Truck GPS system condition
• There is a lack of sky visibility (operation area condition, GPS condition).
• Drastic constellation change of GPS/GLONASS satellites occurs.
• Multi-pass of GPS signal occurs.
• Too much vibration of GPS antenna (rough road) exists.
• Truck GPS hardware (antenna, wiring, connector, or board) has a problem.
Check 1. Wait for GPS to recover, then restart the truck.
2. If GPS does not recover in a short time, check as follows:
• Check GPS condition.
- Use OMStip method from central.
- Check truck GPS condition using PC monitor.
• Inspect GPS system hardware (pit patroller).
- GPS antenna, wiring, and connector
930E-4AT 13
CEN40027-01 40 Troubleshooting
14 930E-4AT
40 Troubleshooting CEN40027-01
930E-4AT 15
CEN40027-01 40 Troubleshooting
Fault Code 4609: GPS GST not ready to approach dump edge
Fault code 4609
Message GPS GST not ready to approach Edge Dump
Description GPS GST value (2D estimated sigma error) has become too large to approach dump
edge spot.
GST = sqr ((sigmaLat)2+(sigmaLon)2)
Expected behavior
• GST value should be less than 100 mm (3.9 inches) to approach dump edge spot.
Possible cause Truck GPS system condition
• There is a lack of sky visibility (operation area condition, GPS condition).
• Drastic constellation change of GPS/GLONASS satellites occurs.
• Multi-pass of GPS signal occurs.
• Too much vibration of GPS antenna (rough road) exists.
• Truck GPS hardware (antenna, wiring, connector, or board) has a problem.
Check 1. Wait for GPS to recover, then restart the truck.
2. If GPS does not recover in a short time, check as follows:
• Check GPS condition.
- Use OMStip method from central.
- Check truck GPS condition using PC monitor.
• Inspect GPS system hardware (pit patroller).
- GPS antenna, wiring, and connector
16 930E-4AT
40 Troubleshooting CEN40027-01
930E-4AT 17
CEN40027-01 40 Troubleshooting
18 930E-4AT
40 Troubleshooting CEN40027-01
Expected behavior
• GST value should be less than 300 mm (11.8 inches) to continue AT-travel.
Possible cause Truck GPS system condition
• There is a lack of sky visibility (operation area condition, GPS condition).
• Drastic constellation change of GPS/GLONASS satellites occurs.
• Multi-pass of GPS signal occurs.
• Truck GPS hardware (antenna, wiring, connector, or board) has a problem.
• Truck GPS software has a problem.
Remedy 1. Wait for GPS to recover, then restart the truck.
2. If GPS does not recover in a short time, check as follows:
• Check GPS condition.
- Use OMStip method
- Check truck GPS condition with PC monitor.
• Inspect GPS system hardware (pit patroller).
- GPS antenna, wiring, and connector
930E-4AT 19
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40 Troubleshooting CEN40027-01
930E-4AT 21
CEN40027-01 40 Troubleshooting
Expected behavior
• Both GPS output and PPS output is 2 Hz frequency.
• Both GPS interval and PPS interval are between 0.4 second and 0.6 second.
Possible cause Truck hub system condition
• Hub system is defective.
• CAN-bus is too busy.
• Hub GPS configuration has a failure.
Remedy 1. Reboot the hub and restart the truck
• Check GPS condition.
- Check truck GPS condition using PC monitor.
22 930E-4AT
40 Troubleshooting CEN40027-01
Expected behavior
• GPS output is 2 Hz frequency.
• GPS interval is between 0.4 second and 0.6 second.
Possible cause 1. Truck hub system condition
• Hub system is defective.
• Hub has a reset.
• CAN-bus is too busy.
• Hub GPS configuration has a failure.
2. Wiring problem
Remedy 1. Restart the truck.
2. If not recovered, reboot the hub and try to restart the truck.
• Check truck GPS condition with PC monitor.
• Check Can-A line.
Schematic Sheet 33, 44
930E-4AT 23
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24 930E-4AT
40 Troubleshooting CEN40027-01
Expected behavior
• PPS output is 2 Hz frequency.
• PPS interval is between 0.4 second and 0.6 second.
Possible cause 1. Truck hub system condition
• Hub system is defective.
• Hub has a reset.
• Hub GPS configuration has a failure.
2. Wiring problem
Remedy 1. Restart the truck.
2. If not recovered, check the system.
• Check truck GPS condition using PC monitor.
• Check PPS signal line (90PPS).
Schematic Sheet 33
930E-4AT 25
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26 930E-4AT
40 Troubleshooting CEN40027-01
930E-4AT 27
CEN40027-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in Canada 03-11
28 930E-4AT
CEN40028-01
930E-4AT
40 Troubleshooting
Position Measurement System –
GYRO System
Fault Code 4702: GYRO system not ready .......................................................................................................... 3
Fault Code 4703: Angular velocity error (OFC) .................................................................................................... 3
Fault Code 4704: GYRO angular velocity error .................................................................................................... 3
Fault Code 4705: GYRO RS232C frame error ..................................................................................................... 4
Fault Code 4706: GYRO RS232C over run error ................................................................................................. 4
Fault Code 4707: GYRO RS232C parity error ...................................................................................................... 4
Fault Code 4708: GYRO RS232C check-sum error ............................................................................................. 5
Fault Code 4709: RS232C command error .......................................................................................................... 5
Fault Code 470A: GYRO RS232C unknown command error ............................................................................... 5
Fault Code 470B: GYRO internal timer error ........................................................................................................ 6
Fault Code 470C: GYRO RAM error..................................................................................................................... 6
Fault Code 470D: GYRO ROM error .................................................................................................................... 6
Fault Code 4712: GYRO drift detected ................................................................................................................. 7
Fault Code 4714: GYRO data delay error............................................................................................................. 9
930E-4AT 1
CEN40028-01 40 Troubleshooting
2 930E-4AT
40 Troubleshooting CEN40028-01
GYRO system
Fault Code 4702: GYRO system not ready
Fault code 4702
Message Gyro system not ready
Description GYRO system detects GYRO start-up error.
After GYRO system start-up, GYRO system does not start the angle measurement.
Possible cause Defective GYRO system
• GYRO failed.
Remedy 1. Cycle truck power off and on. Try to restart.
2. If this error cannot be reset, replace the GYRO sensor.
3. If GYRO sensor is replaced, calibrate GYRO.
930E-4AT 3
CEN40028-01 40 Troubleshooting
4 930E-4AT
40 Troubleshooting CEN40028-01
930E-4AT 5
CEN40028-01 40 Troubleshooting
6 930E-4AT
40 Troubleshooting CEN40028-01
930E-4AT 7
CEN40028-01 40 Troubleshooting
8 930E-4AT
40 Troubleshooting CEN40028-01
930E-4AT 9
CEN40028-01 40 Troubleshooting
10 930E-4AT
40 Troubleshooting CEN40028-01
930E-4AT 11
CEN40028-01 40 Troubleshooting
12 930E-4AT
40 Troubleshooting CEN40028-01
930E-4AT 13
CEN40028-01 40 Troubleshooting
14 930E-4AT
40 Troubleshooting CEN40028-01
930E-4AT 15
CEN40028-01 40 Troubleshooting
16 930E-4AT
40 Troubleshooting CEN40028-01
930E-4AT 17
CEN40028-01 40 Troubleshooting
18 930E-4AT
40 Troubleshooting CEN40028-01
NOTES
930E-4AT 19
CEN40028-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
20 930E-4AT
CEN40029-01
930E-4AT
40 Troubleshooting
Position Measurement System –
Tire Sensor System, Slope Sensor and
Moving Direction
Fault Code 4801: Front right pulse sensor error ................................................................................................... 3
Fault Code 4802: Front left pulse sensor error ..................................................................................................... 3
Fault Code 4803: Both front pulse sensor error.................................................................................................... 4
Fault Code 4809: Front right pulse sensor deviation error.................................................................................... 4
Fault Code 480A: Front left pulse sensor deviation error ..................................................................................... 5
Fault Code 4804: Rear right pulse sensor error.................................................................................................... 7
Fault Code 4805: Rear left pulse sensor error ...................................................................................................... 8
Fault Code 4806: Both rear pulse sensor errors................................................................................................... 8
Fault Code 4807: Rear right pulse deviation error ................................................................................................ 9
Fault Code 4808: Rear left pulse deviation error .................................................................................................. 9
Fault Code 4810: Pitch sensor data is out of range ............................................................................................ 12
930E-4AT 1
CEN40029-01 40 Troubleshooting
2 930E-4AT
40 Troubleshooting CEN40029-01
930E-4AT 3
CEN40029-01 40 Troubleshooting
4 930E-4AT
40 Troubleshooting CEN40029-01
930E-4AT 5
CEN40029-01 40 Troubleshooting
Adjustment:
Standard clearance:
Gap = 1.0 - 1.5 mm (0.04 - 0.06 inch)
6 930E-4AT
40 Troubleshooting CEN40029-01
930E-4AT 7
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8 930E-4AT
40 Troubleshooting CEN40029-01
930E-4AT 9
CEN40029-01 40 Troubleshooting
Adjustment:
Standard clearance:
Gap = 1.0 - 1.5 mm (0.04 - 0.06 inch)
10 930E-4AT
40 Troubleshooting CEN40029-01
930E-4AT 11
CEN40029-01 40 Troubleshooting
Slope sensor
Fault Code 4810: Pitch sensor data is out of range
Fault code 4810
Message Pitch sensor error
Description Pitch angle data is out of range for three seconds.
Measurement range: –20 degrees < pitch angle < 20 degrees
Possible cause 1. Defective pitch sensor circuit
• Pitch sensor power supply (36FI, 0RT):12 V
• Pitch sensor wiring (36FP) problem
• Loose connector (RS1, Drive CN1-20)
• Pitch sensor failure
• Signal noise
2. Road condition
• Road has steep slope.
3. Abnormal pitch sensor calibration
Remedy 1. Inspect the road condition.
2. If this warning cannot be reset:
• Check the pitch sensor circuit.
• Check sensor data with PC monitor.
3. Calibrate the sensor.
Schematic Sheet 37
12 930E-4AT
40 Troubleshooting CEN40029-01
Standard value:
2.6 + 0.2V at level place
930E-4AT 13
CEN40029-01 40 Troubleshooting
14 930E-4AT
40 Troubleshooting CEN40029-01
930E-4AT 15
CEN40029-01 40 Troubleshooting
Standard value:
2.6 + 0.2V at level place
16 930E-4AT
40 Troubleshooting CEN40029-01
930E-4AT 17
CEN40029-01 40 Troubleshooting
18 930E-4AT
40 Troubleshooting CEN40029-01
930E-4AT 19
CEN40029-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
20 930E-4AT
CEN40030-01
930E-4AT
40 Troubleshooting
Position Measurement System –
REG System
Fault Code 4903: REG system detects large position error.................................................................................. 3
Fault Code 4905: REG system detects no berm area on haul road ..................................................................... 5
Fault Code 4906: Laser A/D signal is out of range ............................................................................................... 6
Fault Code 4907: Laser RS232C data is not received.......................................................................................... 7
Fault Code 4909: REG Invalid data (out of range)................................................................................................ 7
Fault Code 490A: REG Can data error ................................................................................................................. 8
Fault Code 4911: Laser self check error .............................................................................................................. 8
Fault Code 4912: Laser OFF error........................................................................................................................ 8
Fault Code 4913: Laser self check warning.......................................................................................................... 9
Fault Code 4914: Laser low power error............................................................................................................... 9
Fault Code 4915: Laser low temperature error ................................................................................................... 10
Fault Code 4916: Laser high power error ........................................................................................................... 10
Fault Code 4917: Laser high temp error ..............................................................................................................11
Fault Code 4918: Laser RAM error......................................................................................................................11
930E-4AT 1
CEN40030-01 40 Troubleshooting
2 930E-4AT
40 Troubleshooting CEN40030-01
REG system
Fault Code 4903: REG system detects large position error
Fault Code 4903
Message Position error limit
Description Truck position error is too large to continue traveling.
• While traveling with GPS on haul road
- Truck travels 50 m (164 feet) or more with more than 3 m (10 feet) of naviga-
tion error.
• While traveling with REG on haul road
- Truck travels 25 m (82 feet) or more with more than 3 m (10 feet) of navigation
error.
Possible cause 1. Out of control due to truck hardware problem.
• Blown tire
• Defective hydraulic steering system
2. Road condition
• Rough road condition (not compacted, not solid, or slippery)
3. Mismatched distance between the berm and target course.
• Berm is too far or too close to the truck course
• Road edge survey problem (inaccurate survey)
4. Laser sensor problem.
• Wrong data from laser sensor.
5. GPS problem
• GPS has wrong convergence.
• GPS has performance limitation.
Remedy Do not restart the truck without investigating the truck status and the cause of the
exception.
If truck is off course, set the truck on course.
1. Hardware problem
• Inspect truck condition (walk around inspection).
- If defective truck condition is found, repair it.
2. Road condition
• Inspect road condition.
- If road condition is rough, maintain road in good condition.
3. Berm position
• Inspect berm position and truck target course shape.
- If berm position is too far from or too close to the truck course, maintain the
berm or make suitable survey of the course.
• REG mask operation in central screen
4. Laser sensor problem
• Check REG laser data using PC monitor.
930E-4AT 3
CEN40030-01 40 Troubleshooting
NOTE: REG target distance is measured from the edge of the laser sensor head to the target object. It is not
measured from the surface of the sensor lens.
This error will occur when berm on the haul road is unsuitable.
Make the berm suitable for safe autonomous operation.
4 930E-4AT
40 Troubleshooting CEN40030-01
Fault Code 4905: REG system detects no berm area on haul road
Fault code 4905
Message Bad Berm condition
Description REG system detects no good berm area on haul road for more than 200 m (656 feet ).
Possible cause 1. Bad berm condition
• Haul road has no berm.
• Surface is too rough.
• Berm is winding.
2. Mismatched distance between the berm and target course
• Berm is too far from or too close to the truck course.
• Road edge survey has a problem (inaccurate survey).
3. False detection caused by dust
4. Defective REG system
• REG laser sensor has a problem.
Remedy 1. Berm position and berm condition
• Inspect berm position and truck target course shape.
- If berm position is too far from or too close to the truck course, repair the berm
or make suitable survey of the course.
- If there is no berm area on haul road, construct suitable berm.
- If berm condition is defective, repair the berm.
- REG mask operation in central screen.
2. Dusty condition
• If the area is dusty, apply water to the road to reduce dust.
3. Check REG laser data
• Check REG laser data using PC monitor.
930E-4AT 5
CEN40030-01 40 Troubleshooting
6 930E-4AT
40 Troubleshooting CEN40030-01
930E-4AT 7
CEN40030-01 40 Troubleshooting
8 930E-4AT
40 Troubleshooting CEN40030-01
930E-4AT 9
CEN40030-01 40 Troubleshooting
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40 Troubleshooting CEN40030-01
930E-4AT 11
CEN40030-01 40 Troubleshooting
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930E-4AT 13
CEN40030-01 40 Troubleshooting
1. Hardware problem
• Inspect truck condition (walk around inspection).
- If defective truck condition is found, repair it.
2. Road condition
• Inspect road condition.
- If road condition is rough, repair road.
3. Berm position
• Inspect berm position and truck target course shape.
- If berm position is too far from or too close to the truck course, repair the berm
or make suitable survey of the course.
4. Defective REG system
• Check the laser distance data using PC monitor.
14 930E-4AT
40 Troubleshooting CEN40030-01
1. Hardware problem
• Inspect truck condition (walk around inspection).
- If defective truck condition is found, repair it.
2. Road condition
• Inspect road condition.
- If road condition is rough, repair road.
3. Berm position
• Inspect berm position and truck target course shape.
- If berm position is too far from or too close to the truck course, repair the berm
or make suitable survey of the course.
2. Defective REG system
• Check the laser distance data using PC monitor.
930E-4AT 15
CEN40030-01 40 Troubleshooting
Fault Code 4924: REG laser sensor detects something close to the truck on left hand side
Fault code 4924
Message Bank wall close or dusty condition
Description REG laser sensor detects something close to the truck on lefeet hand side. Laser
distance data (from laser sensor head to obstacle) becomes less than 3.5 m (11.5 feet
).
Possible cause 1. Too much dust
2. Out of control due to truck hardware problem
• Tire is blown.
• Steering hydraulic system is defective.
3. Road condition
• Road is rough (not compacted, not solid, or slippery).
4. Mismatched distance between the berm and target course.
• Berm is too close to the truck course
• Road edge survey has a problem (inaccurate survey).
5. Defective REG system
• REG laser sensor has a problem.
6. GPS problem
• GPS has wrong convergence.
• GPS has performance limitation.
Remedy Do not restart the truck without investigating the truck status and the cause of
the exception.
If truck is off course, set the truck on course.
1. Hardware problem
• Inspect truck condition (walk around inspection).
- If defective truck condition is found, repair it.
2. Road condition problem
• Inspect road condition.
- If road condition is rough, repair road.
3. Berm position problem
• Inspect berm position and truck target course shape.
- If berm position is too far from or too close to the truck course, repair the berm
or make suitable survey of the course.
4. Defective REG system
• Check the laser distance data using PC monitor.
16 930E-4AT
40 Troubleshooting CEN40030-01
Laser sensor head and cable investigation 2. Check fiber optic cable connection.
1. Check laser sensor head lens.
a. Laser sensor cover must be open.
b. Laser sensor head must be clear.
930E-4AT 17
CEN40030-01 40 Troubleshooting
NOTE: REG target distance is measured from the edge of the laser sensor head to the target object. It is not
measured from the surface of the sensor lens.
18 930E-4AT
40 Troubleshooting CEN40030-01
3. Turn power ON and start the software for serial communication with a monitor.
For example, using Microsoft HyperTerminal in Windows on a personal computer is one method of serial
communication with a monitor.
a. Start Programs Accessories Communications HyperTerminal
930E-4AT 19
CEN40030-01 40 Troubleshooting
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930E-4AT 21
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Defective condition: laser sensor controller sends error message instead of distance data.
22 930E-4AT
40 Troubleshooting CEN40030-01
930E-4AT 23
CEN40030-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
24 930E-4AT
CEN40031-01
930E-4AT
40 Troubleshooting
Position Measurement System – Sensor
Fusion, NVRAM, Software Exception
Fault Code 4A01: Reset running request.............................................................................................................. 3
Fault Code 4A04: Sensor fusion error .................................................................................................................. 4
Fault Code 4A06: Brake system error................................................................................................................... 4
Fault Code 4A0A: Power OFF request by dead reckoning error .......................................................................... 5
Fault Code 4A0C: Heading angle accuracy error ................................................................................................. 5
Fault Code 4A0D: Position accuracy error............................................................................................................ 6
Fault Code 4A0E: Sensor fusion failed ................................................................................................................. 6
Fault Code 4A20: Tire slippage............................................................................................................................. 7
Fault Code 4A21: Position Sliding DR vs GPS ..................................................................................................... 7
Fault Code 4A22: Front slippage L vs. R .............................................................................................................. 8
Fault Code 4A23: Rear slippage L vs. R............................................................................................................... 8
Fault Code 4A24: Slippage R vs GPS ................................................................................................................ 10
Fault Code 4A43: Position accuracy lost ............................................................................................................ 10
Fault Code 4B02: Set slope and roll offset ..........................................................................................................11
930E-4AT 1
CEN40031-01 40 Troubleshooting
2 930E-4AT
40 Troubleshooting CEN40031-01
Sensor fusion
Fault Code 4A01: Reset running request
Fault code 4A01
Message Reset Running request
Description When truck is stopped, the difference between GPS position and dead reckoning
position becomes too large.
System requires the initialization of truck position calculation.
Possible cause 1. GPS data jump to wrong position (GPS problem)
2. Dead reckoning performance limitation
• Accumulated dead reckoning position error
- (GYRO and speed sensing)
• Road condition (slippery, too rough, etc.)
Remedy 1. Inspect the truck position and truck status.
2. Reset running.
3. Put truck on AT course and release again.
3. Safety bubble is ON (Enter – AT) 6. Keep in contact with central and make sure
8A01 warning has disappeared.
4. Contact central and make sure GPS condition
has recovered. 7. Move the truck on AT course at central’s sug-
gestion.
8. Release the truck.
930E-4AT 3
CEN40031-01 40 Troubleshooting
4 930E-4AT
40 Troubleshooting CEN40031-01
930E-4AT 5
CEN40031-01 40 Troubleshooting
6 930E-4AT
40 Troubleshooting CEN40031-01
930E-4AT 7
CEN40031-01 40 Troubleshooting
8 930E-4AT
40 Troubleshooting CEN40031-01
Left Right
Name
[pulse count] [pulse count]
Front speed Left front tire pulse sensor count Right front tire pulse sensor count
Rear speed Left rear tire pulse sensor count Right rear tire pulse sensor count
930E-4AT 9
CEN40031-01 40 Troubleshooting
10 930E-4AT
40 Troubleshooting CEN40031-01
NVRAM
Fault Code 4B02: Set slope and roll offset
Fault code 4B02
Message Set slope and roll offset
Description Slope sensor offset adjustment is required. Calibrate the slope sensor.
Possible cause Controller
• New controller installed and slope sensor is not yet calibrated.
• NVRAM failed.
Remedy Adjust the slope sensors (both pitch and roll).
930E-4AT 11
CEN40031-01 40 Troubleshooting
Software exception
Fault Code 4B17: Analog input error
Fault code 4B17
Message Analog Input Error
Description All analog input data of drive controller was not changed.
Possible cause Drive controller is busy.
Remedy Cycle truck power off and on and restart truck.
12 930E-4AT
40 Troubleshooting CEN40031-01
NOTES
930E-4AT 13
CEN40031-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
14 930E-4AT
CEN40032-01
930E-4AT
40 Troubleshooting
Position Measurement System –
Warning Message of GPS System, GYRO
System, Tire Sensor, Slope Sensor and
Moving Direction
Fault Code 8601: GPS quality warning................................................................................................................. 4
Fault Code 8602: GPS TimeStamp warning ......................................................................................................... 4
Fault Code 8603: Lack of satellites warning ......................................................................................................... 4
Fault Code 8604: GPS correction data delay ....................................................................................................... 4
Fault Code 8605: GPS resetting board................................................................................................................. 5
Fault Code 8606: GPS not ready warning ............................................................................................................ 5
Fault Code 8607: GPS GST not ready to approach loader .................................................................................. 5
Fault Code 8608: GPS GST not ready to approach crusher ................................................................................ 5
Fault Code 8609: GPS GST not ready to approach edge dump .......................................................................... 6
930E-4AT 1
CEN40032-01 40 Troubleshooting
2 930E-4AT
40 Troubleshooting CEN40032-01
930E-4AT 3
CEN40032-01 40 Troubleshooting
Warning message
Fault Code 8601: GPS quality warning
Fault code 8601
Message GPS quality warning
Description GPS quality mode (Type) is not RTK fixed mode
• GPS Quality mode
- Type = 0: Invalid, 1: Single point, 4: RTK fixed, 5: RTK float
Possible cause See Fault Code 4601.
Remedy Wait for GPS condition to recover.
4 930E-4AT
40 Troubleshooting CEN40032-01
Expected behavior
• GST value should be less than 100 mm (3.9 in.) to approach excavator.
Possible cause See Fault Code 4607.
Remedy Wait for GPS condition to recover.
Expected behavior
• GST value should be less than 100 mm (3.9 in.) to approach crusher.
Possible cause See Fault Code 4608.
Remedy Wait for GPS condition to recover.
930E-4AT 5
CEN40032-01 40 Troubleshooting
Fault Code 8609: GPS GST not ready to approach edge dump
Fault code 8609
Message GPS GST not ready to approach Edge Dump
Description GPS GST value (2D estimated sigma warning) is too large to approach edge dump
spot.
• GST = sqr ((sigmaLat)2+(sigmaLon)2))
Expected behavior
• GST value should be less than 100 mm (3.9 in.) to approach edge dump spot.
Possible cause See Fault Code 4609.
Remedy Wait for GPS condition to recover.
6 930E-4AT
40 Troubleshooting CEN40032-01
Expected behavior
• GPS output is 2 Hz frequency.
• GPS interval is between 0.4 second and 0.6 second.
Possible cause See Fault Code 4624.
Remedy See Fault Code 4624.
930E-4AT 7
CEN40032-01 40 Troubleshooting
Expected behavior
• PPS output is 2 Hz frequency.
• PPS interval is between 0.4 second and 0.6 second.
Possible cause See Fault Code 4625.
Remedy See Fault Code 4625.
8 930E-4AT
40 Troubleshooting CEN40032-01
930E-4AT 9
CEN40032-01 40 Troubleshooting
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40 Troubleshooting CEN40032-01
930E-4AT 11
CEN40032-01 40 Troubleshooting
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930E-4AT 13
CEN40032-01 40 Troubleshooting
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930E-4AT 15
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40 Troubleshooting CEN40032-01
930E-4AT 17
CEN40032-01 40 Troubleshooting
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930E-4AT 19
CEN40032-01 40 Troubleshooting
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40 Troubleshooting CEN40032-01
930E-4AT 21
CEN40032-01 40 Troubleshooting
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40 Troubleshooting CEN40032-01
930E-4AT 23
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40 Troubleshooting CEN40032-01
Adjustment:
Standard clearance:
Gap = 1.0 - 1.5 mm (0.04 - 0.06 inch)
930E-4AT 25
CEN40032-01 40 Troubleshooting
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40 Troubleshooting CEN40032-01
930E-4AT 27
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40 Troubleshooting CEN40032-01
Adjustment:
Standard clearance:
Gap = 1.0 - 1.5 mm (0.04 - 0.06 inch)
930E-4AT 29
CEN40032-01 40 Troubleshooting
30 930E-4AT
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930E-4AT 31
CEN40032-01 40 Troubleshooting
Standard value:
2.6 + 0.2V at level place
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40 Troubleshooting CEN40032-01
930E-4AT 33
CEN40032-01 40 Troubleshooting
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40 Troubleshooting CEN40032-01
Standard value:
2.6 + 0.2V at level place
930E-4AT 35
CEN40032-01 40 Troubleshooting
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40 Troubleshooting CEN40032-01
930E-4AT 37
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38 930E-4AT
40 Troubleshooting CEN40032-01
NOTES
930E-4AT 39
CEN40032-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
40 930E-4AT
CEN40033-01
930E-4AT
40 Troubleshooting
Position Measurement System – Warning
Message of REG System
Fault Code 8903: REG system detects large position error.................................................................................. 3
Fault Code 8905: REG system detects no berm area on haul road ..................................................................... 5
Fault Code 8906: Laser A/D signal is out of range ............................................................................................... 6
Fault Code 8907: Laser RS232C data is not received.......................................................................................... 7
Fault Code 8909: REG invalid data (out of range) ................................................................................................ 7
Fault Code 890A: REG CAN data error ................................................................................................................ 8
Fault Code 8911: Laser selfcheck error ............................................................................................................... 8
Fault Code 8912: Laser OFF error........................................................................................................................ 8
Fault Code 8913: Laser selfcheck warning........................................................................................................... 8
Fault Code 8914: Laser low power error............................................................................................................... 9
Fault Code 8915: Laser low temperature error ..................................................................................................... 9
Fault Code 8916: Laser high power error ........................................................................................................... 10
Fault Code 8917: Laser high temp error ............................................................................................................. 10
Fault Code 8918: Laser RAM error..................................................................................................................... 10
930E-4AT 1
CEN40033-01 40 Troubleshooting
2
40 Troubleshooting CEN40033-01
Warning message
Fault Code 8903: REG system detects large position error
Fault code 8903
Message Position error limit
Description Truck position error is too large to continue traveling.
• While traveling with GPS on haul road, the truck travels 25 m (82 ft) or more with
more than 3 m (10 ft) of navigation error.
• While traveling with REG on haul road, the truck travels 12 m (39 ft) or more with
more than 3 m (10 ft) of navigation error.
Possible cause 1. Loss of control due to truck hardware problem
• Tire is blown.
• Hydraulic steering system is defective.
2. Road condition
• Road condition is rough (not compacted, not solid, or slippery).
3. Distance mismatch between the berm and target course
• Berm is too far from or too close to the truck course.
• Road edge survey has a problem (inaccurate survey).
4. Laser sensor problem (wrong data from laser sensor)
5. GPS system problem
• GPS has wrong convergence.
• GPS has performance limitation.
Remedy Do not restart the truck without investigating truck status and the cause of the
exception. If truck is off course, reset the truck on course.
1. Hardware problem
• Inspect truck condition (walk around inspection).
- If a defective condition is found, repair it.
2. Road conditions
• Inspect road conditions.
- If road condition is rough, repair the road.
3. Berm position
• Inspect berm position and truck target course shape.
- If berm position is too far from or too close to the truck course, repair the berm
or make suitable survey of the course.
• REG mask operation in central screen
4. Laser sensor problem (check REG laser data with PC monitor)
3
CEN40033-01 40 Troubleshooting
1. Laser head
2. Recommended distance from head to berm:
5500 mm (18 ft) +/- 500 mm (20 in.)
NOTE: REG target distance is measured from the edge of the laser sensor head to the target object. It is not
measured from the surface of the sensor lens.
If there is not a suitable berm on haul road, this error will appear.
Make a suitable berm for safe autonomous operation.
4
40 Troubleshooting CEN40033-01
Fault Code 8905: REG system detects no berm area on haul road
Fault code 8905
Message Bad Berm condition
Description REG system detects a defective berm area on haul road for more than 50 m (164 ft).
Possible cause 1. Bad berm condition
• There is no berm on haul road.
• Surface too rough.
• Berm is winding.
2. Mismatched distance between the berm and target course
• Berm is too far from or too close to the truck course.
• Road edge survey has a problem (inaccurate survey).
3. False detection caused by dust.
4. Defective REG system
• REG laser sensor has a problem.
Remedy 1. Berm position and berm condition
• Inspect berm position and truck target course shape
- If berm position is too far form or too close to the truck course, repair the berm
or make suitable survey of the course.
- If there is no berm area on haul road, construct suitable berm.
- If berm condition is defective, repair the berm.
- REG mask operation on central screen.
2. Dusty condition
• If the area is dusty, apply water to the road to reduce dust.
3. REG laser data check
• Check REG laser data using PC monitor.
5
CEN40033-01 40 Troubleshooting
6
40 Troubleshooting CEN40033-01
7
CEN40033-01 40 Troubleshooting
8
40 Troubleshooting CEN40033-01
9
CEN40033-01 40 Troubleshooting
10
40 Troubleshooting CEN40033-01
11
CEN40033-01 40 Troubleshooting
12
40 Troubleshooting CEN40033-01
1. Hardware problem
• Inspect truck condition (walk around inspection).
- If a defective condition is found, repair it.
2. Road condition
• Inspect road condition.
- If road condition is rough, repair road.
3. Berm position
• Inspect berm position and truck target course shape.
- If berm position is too far from or too close to the truck course, repair the berm
or make suitable survey of the course.
4. Defective REG system
• Check the laser distance data with PC monitor.
13
CEN40033-01 40 Troubleshooting
1. Hardware problem
• Inspect truck condition (walk around inspection).
- If a defective condition is found, repair it.
2. Road condition
• Inspect road condition.
- If road condition is rough, repair road.
3. Berm position
• Inspect berm position and truck target course shape.
- If berm position is too far from or too close to the truck course, repair the berm
or make suitable survey of the course.
4. Defective REG system
• Check the laser distance data with PC monitor.
14
40 Troubleshooting CEN40033-01
Fault Code 8924 REG laser sensor detects something close to the truck on left hand side
Fault code 8924
Message Bank wall close or dusty condition
Description REG laser sensor detects something close to the truck on left-hand side. Laser distance
data (from laser sensor head to obstacle) becomes less than 3.5 m (11.5 ft).
Possible cause 1. Excessively dusty conditions
2. Loss of control due to truck hardware problem
• Tire is blown.
• Hydraulic steering system is defective.
3. Road condition
• Road condition is rough (not compacted, not solid, or slippery).
4. Mismatched distance between the berm and target course.
• Berm is too far from or too close to the truck course.
• Course is too far from or too close to the berm.
• Road edge survey has a problem (inaccurate survey).
5. Defective REG system
• REG laser sensor has a problem.
6. GPS system problem
• GPS has wrong convergence.
• GPS has performance limitation.
Remedy Do not restart the truck without investigation of the truck status and the cause of
the exception.
If truck is off course, set the truck on course.
1. Hardware problem
• Inspect truck condition (walk around inspection).
- If a defective condition is found, repair it.
2. Road condition
• Inspect road condition.
- If road condition is rough, repair road.
3. Berm position
• Inspect berm position and truck target course shape.
- If berm position is too far or too close to the truck course, repair the berm or
make suitable survey of the course.
4. Defective REG system
• Check the laser distance data with PC monitor.
15
CEN40033-01 40 Troubleshooting
Laser sensor head and cable investigation 2. Check fiber optic cable connection.
1. Check laser sensor head lens.
a. Laser sensor cover must be open.
b. Laser sensor head must be clear.
16
40 Troubleshooting CEN40033-01
NOTE: REG target distance is measured from the edge of the laser sensor head to the target object. It is not
measured from the surface of the sensor lens.
17
CEN40033-01 40 Troubleshooting
18
40 Troubleshooting CEN40033-01
19
CEN40033-01 40 Troubleshooting
20
40 Troubleshooting CEN40033-01
Defective condition: Laser sensor controller sends error message instead of distance data.
21
CEN40033-01 40 Troubleshooting
22
40 Troubleshooting CEN40033-01
NOTES
23
CEN40033-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
24
CEN40034-01
930E-4AT
40 Troubleshooting
Position Measurement System – Sensor
Fusion System and Software Exceptions
Fault Code 8A01: Reset running request.............................................................................................................. 3
Fault Code 8A02: Fusion accuracy warning ........................................................................................................ 4
Fault Code 8A04: Sensor fusion error .................................................................................................................. 4
Fault Code 8A06: Brake system error................................................................................................................... 4
Fault Code 8A0A: Power OFF request by DeadReckoning error ......................................................................... 5
Fault Code 8A0C: Heading angle accuracy error ................................................................................................. 5
Fault Code 8A0D: Position accuracy error............................................................................................................ 6
Fault Code 8A0E: Sensor fusion failed ................................................................................................................. 6
Fault Code 8A20: Tire slippage............................................................................................................................. 7
Fault Code 8A21: Position Sliding DR vs GPS ..................................................................................................... 7
Fault Code 8A22: Front slippage L vs. R .............................................................................................................. 8
Fault Code 8A23: Rear slippage L vs. R............................................................................................................... 8
Fault Code 8A24: Slippage R vs GPS ................................................................................................................ 10
Fault Code 8A42: Position accuracy not ready................................................................................................... 10
Fault Code 8A43: Position accuracy lost ............................................................................................................ 10
930E-4AT 1
CEN40034-01 40 Troubleshooting
2 930E-4AT
40 Troubleshooting CEN40034-01
Warning message
Fault Code 8A01: Reset running request
Fault code 8A01
Message Reset Running request
Description When truck is stopped, the difference between GPS position and dead reckoning
position becomes too large.
System requires initialization of truck position calculation.
Possible cause 1. GPS data jump to wrong position (GPS problem)
2. Dead reckoning performance limitation
• Accumulated dead reckoning position error (GYRO and speed sensing)
3. Road conditions (slippery, too rough, etc.)
Remedy 1. Inspect the truck position and truck status.
2. Reset running.
3. Put truck on AT course and release again.
4. Contact central and make sure GPS condition 8. Release the truck.
has recovered.
5. After GPS recovers, drive straight in manual
mode at 10 km/hr (6 mph) until CGC GPS indi-
cator changes to green.
930E-4AT 3
CEN40034-01 40 Troubleshooting
4 930E-4AT
40 Troubleshooting CEN40034-01
930E-4AT 5
CEN40034-01 40 Troubleshooting
6 930E-4AT
40 Troubleshooting CEN40034-01
930E-4AT 7
CEN40034-01 40 Troubleshooting
8 930E-4AT
40 Troubleshooting CEN40034-01
FIGURE 40-1. CHECK THE SPEED SENSORS CONDITION USING DRIVE PC MONITOR
930E-4AT 9
CEN40034-01 40 Troubleshooting
10 930E-4AT
40 Troubleshooting CEN40034-01
930E-4AT 11
CEN40034-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
12 930E-4AT
CEN40035-01
930E-4AT
40 Troubleshooting
Safety Control System – Fault Code List
Fault code list of safety controller (error) .............................................................................................................. 2
Fault code list of safety controller (warning) ......................................................................................................... 7
930E-4AT 1
CEN40035-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Engine 4C01 Can not stop engine Engine stop function failure
Control
4C02 Can not start engine Engine start function failure
4C08 Engine Stopped Unexpected engine stop
4C09 Safety stopped engine Safety controller stopped
engine
4C0B Safety stopped engine by Safety stopped engine by
caution caution
Safety 4C06 NVRAM Check Sum Error NVRAM check sum error
Controller
4C0A NVRAM Data Cleared NVRAM all data cleared
4C07 Obstacle Buffer Overflow Too many obstacles are
detected
Auto/Manual 4C10 A/M key switch position is Auto/Manual key switch
Key wrong position is wrong
4C11 A/M key line short circuit Auto/Manual key switch short
4C12 A/M key line cut Auto/Manual key switch
disconnection
Controller 4C13 Low voltage of unswitched Low voltage of unswitched
Power Line power power line
4C14 Low voltage of switched power Low voltage of switched power Troubleshooting
line by fault code,
See section
4C15 Low voltage of Sol power Low voltage of sol power line CEN40036-01
Drive Control 4C1B Course out wrong position Drive controller software
System failure or brake failure
4C1C Truck is moving Drive controller software
failure or brake failure
4C1D Truck moves in wrong Drive controller sottware
direction failure or propel system failure
4C1E Truck does not stop at the end Drive controller software
point failure or brake failure
4C1F Emergency stop immediately Drive controller software
(Safe) failure or wiring 44LA
disconnection
ODS Software 4C30 Obstacle Clipping Error Software exception
4C31 RBI CAN ID error Wrong CAN ID setting of RBI
Radar Power 4C44 Radar power line cut Wiring number 71RDR
disconnection
4C64 Radar power line hot short Wiring number 71RDR short to
24V power
Auto Apply 4C6B Auto apply brake line hot short Wiring number 72AA short to
Brake 24V power
2 930E-4AT
40 Troubleshooting CEN40035-01
Fault Reference
Fault part Message Main cause
code section
Warning 4C91 (C1) Low Accumulator Warning of standard truck
Indicator Pressure system
4C92 (E1) Low Brake Pressure Warning of standard truck
system
4C93 (A2) Low Hydraulic Oil Level Warning of standard truck
system
4C94 (E3) Stop Engine Warning of standard truck
system
4C95 (A5) No Propel/Retard Warning of standard truck
system
4C98 (A6) No Propel Warning of standard truck
system
4C99 (A1) Brake Oil Temperature Warning of standard truck
High system
4C9A (B6) Propel System at Rest Warning of standard truck
system
4C9D (D5) Interface Module Failure Warning of standard truck
system
4C9E (E5) Battery Charge System Warning of standard truck
Failure system
Engine Signal 4CAC Engine Signal Caution Engine running signal or Troubleshooting
engine speed data from IM by fault code,
failure See section
Radar 4D00 Detected by Radar (Right) Obstacle detection CEN40036-01
Detection
4D30 Detected by Radar (Center) Obstacle detection
4D60 Detected by Radar (Left) Obstacle detection
4D90 Detected by Radar (Steer) Obstacle detection
Radar 4D01 No data from RBI (Right) Defective wiring or RBI (Right)
Diagnosis
4D03 Radar (Right) no response Defective wiring or radar unit
(Right)
4D06 RBI (Right) not ready Defective wiring or RBI (Right)
4D07 Radar (Right) is not scanning Radar internal failure
4D08 Radar (Right) is not radiating Radar internal failure
4D09 Radar (Right) detected Radar internal failure
communication error
4D0A Radar (Right) is overheat Radar internal failure
4D0B Radar (Right) detected voltage Radar internal failure
supply error
4D0C Radar (Right) detected internal Radar internal failure
error
4D0D Radar (Right) detected range Radar internal failure
performance error
4D0E Unknown Radar (Right) error Radar internal failure
930E-4AT 3
CEN40035-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Radar 4D31 No data from RBI (Center) Defective wiring or RBI (Right)
Diagnosis
4D33 Radar (Center) no response Defective wiring or radar unit
(Center)
4D36 RBI (center) not ready Defective wiring or RBI (Right)
4D37 Radar (Center) is not scanning Radar internal failure
4D38 Radar (Center) is not radiating Radar internal failure
4D39 Radar (Center) detected Radar internal failure
communication error
4D3A Radar (Center) is overheat Radar internal failure
4D3B Radar (Center) detected Radar internal failure
voltage supply error
4D3C Radar (Center) detected Radar internal failure
internal error
4D3D Radar (Center) detected range Radar internal failure
performance error
4D3E Unknown Radar (Center) error Radar internal failure
Radar 4D61 No data from RBI (Left) Defective wiring or RBI (Left)
Diagnosis 4D63 Radar (Left) no response Defective wiring or radar unit
(Left)
4D66 RBI (Left) not ready Defective wiring or RBI (Left) Troubleshooting
by fault code,
4D67 Radar (Left) is not scanning Radar internal failure See section
4D68 Radar (Left) is not radiating Radar internal failure CEN40036-01
4D69 Radar (Left) detected Radar internal failure
communication error
4D6A Radar (Left) is overheat Radar internal failure
4D6B Radar (Left) detected voltage Radar internal failure
supply error
4D6C Radar (Left) detected internal Radar internal failure
error
4D6D Radar (Left) detected range Radar internal failure
performance error
4D6E Unknown Radar (Left) error Radar internal failure
Radar 4D91 No data from RBI (Steer) Defective wiring or RBI (Steer)
Diagnosis
4D93 Radar (Steer) no response Defective wiring or radar unit
(Steer)
4D96 RBI (Steer) not ready Defective wiring or RBI (Steer)
4D97 Radar (Steer) is not scanning Radar internal failure
4D98 Radar (Steer) is not radiating Radar internal failure
4D99 Radar (Steer) detected Radar internal failure
communication error
4 930E-4AT
40 Troubleshooting CEN40035-01
Fault Reference
Fault part Message Main cause
code section
Radar 4D9A Radar (Steer) is overheated Radar internal failure
Diagnosis
4D9B Radar (Steer) detected voltage Radar internal failure
(Steer)
supply error
4D9C Radar (Steer) detected internal Radar internal failure
error
4D9D Radar (Steer) detected range Radar internal failure
performance error
4D9E Unknown Radar (Steer) error Radar internal failure
Radar 4E00 Steered radar potentiometer Faulty wiring or defective
Steering Unit error potentiometer
4E02 Steered radar motor Stepping motor step out
synchronization failure
4E03 Steered radar motor control Faulty motor control wiring
line cut
4E04 Steered radar motor control Faulty motor control wiring
line short
ODS power 4E05 Safety reset ODS power Safety reset ODS power
control
Drive 4E20 Heartbeat cut (Drive) Lost heartbeat signal from
Controller disconnected heartbeat line or
defective drive controller. Troubleshooting
by fault code,
4E21 No position data from Drive via Lost CAN-B message
See section
CAN-B (CAN-B line disconnection or
CEN40036-01
defective drive controller)
4E22 Drive Controller not working Defective drive controller
4E24 Wrong truck type Wrong controller setting
4E25 Emergency brake request Drive controller requested to
activate auto apply brake
4E26 Drive controller E mode Drive controller detected some
error
4E27 Drive CAN-A failure CAN-bus failure
4E29 No heartbeat from Drive CAN- Drive controller failure or CAN-
A A line failure
4E2D Drive controller in wrong mode Defective drive controller
Interface 4E36 No IFM data coming Interface module failure or
Module CAN-B or monitor bus line
failure
4E37 IFM not ready Interface module failure or
CAN-B or monitor bus line
failure
4E3B No Interface Module Interface Module failure or
Broadcast Msg CAN-B or monitor bus line
failure
930E-4AT 5
CEN40035-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Supervisory 4F00 Emergency stop order Supervisory system sent
System emergency stop to truck
4F20 CGC heartbeat stop CGC disconnected or reset
4F21 HUB heartbeat stop Hub disconnected or reset
4F22 CGC not ready CGC disconnected Troubleshooting
4F23 HUB not ready Hub disconnected by fault code,
See section
4F31 Obstacle mask still sending Too early to change to CEN40036-01
autonomous mode
4FF0 Safety refused error clear Safety controller refused auto
command restart command
Fire 4522 Fire Suppression System Fire suppression system
Suppression active active
6 930E-4AT
40 Troubleshooting CEN40035-01
930E-4AT 7
CEN40035-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Mode lamp 8C42 Amber flash light control line Wiring number 43YA
(Amber) cut disconnected
8C52 Amber flash light control line Wiring number 43YA short to
short ground
8C62 Amber flash light control line Wiring number 43YA short to
hot short 24V power
Engine Start 8C43 Engine start line cut Wiring number 21AT
disconnection
8C63 Engine start line hot short Wiring number 21AT short to
24V power
Radar Power 8C44 Radar power control line cut Wiring number 71RDR
Control disconnection
8C64 Radar power control line hot Wiring number 71RDR short to
short 24V power
Headlight 8C45 Headlight control line cut Wiring number 41LA
Control disconnection
8C55 Headlight control line short Wiring number 41LA short to
ground
8C65 Headlight control line hot short Wiring number 41LA short to Troubleshooting
24V power by fault code,
Horn Control 8C47 Horn control line cut Wiring number 11HA See section
disconnection CEN40037-01
8C57 Horn control line short Wiring number 11HA short to
ground
8C67 Horn control line hot short Wiring number 11HA short to
24V power
Rest request 8C49 Rest Req line cut Wiring number 72RQA
disconnection
8C59 Rest Req line short Wiring number 72RQA short to
ground
8C69 Rest Req line hot short Wiring number 72RQA short to
24V power
Auto Apply 8C6B Auto apply brake line hot short Wiring number 72AA short to
Brake 24V power
Turn light (left) 8C4C Turn Left control line cut Wiring number 45LA
disconnection
8C5C Turn Left control line short Wiring number 45LA short to
ground
8C6C Turn Left control line hot short Wiring number 45LA short to
24V power
8 930E-4AT
40 Troubleshooting CEN40035-01
Fault Reference
Fault part Message Main cause
code section
Turn light 8C4D Turn Right control line cut Wiring number 45RA
(Right) disconnection
8C5D Turn Right control line short Wiring number 45RA short to
ground
8C6D Turn Right control line hot Wiring number 45RA short to
short 24V power
Brake lock 8C4E Brake lock relay line cut Wiring number 52BLA is
disconnected
8C5E Brake lock relay line short Wiring number 52BLA is short
to ground
8C6E Brake lock relay line hot short Wiring number 52BLA is short
to 24V power
Engine Stop 8C4F Engine stop line cut Wiring number 23FAC
disconnection
8C6F Engine stop line hot short Wiring number 23FAC short to
24V power
Warning 8C91 (C1) Low Accumulator Warning of standard truck
Indicator Pressure system
8C92 (E1) Low Brake Pressure Warning of standard truck
system
8C93 (A2) Low Hydraulic Tank Level Warning of standard truck Troubleshooting
system by fault code,
8C94 (E3) Stop Engine Warning of standard truck See section
system CEN40037-01
8C95 (A5) No Propel/Retard Warning of standard truck
system
8C98 (A6) No Propel Warning of standard truck
system
8C99 (A1) Brake Oil Temperature Warning of standard truck
High system
8C9A (B6) Propel System at Rest Warning of standard truck
system
8C9C (C6) Propel System Not Warning of standard truck
Ready system
8C9D (D5) Interface Module Failure Warning of standard truck
system
8C9E (E5) Battery Charge System Warning of standard truck
Failure system
8CA0 (B2) Low Auto Lube Pressure Warning of standard truck
system
8CA1 (C2) Circuit Breaker Tripped Warning of standard truck
system
8CA2 (D2) Hydraulic Oil Filter Warning of standard truck
system
930E-4AT 9
CEN40035-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Warning 8CA3 (E2) Low Fuel Warning of standard truck
Indicator system
8CA5 (E4) Check Engine Warning of standard truck
system
8CA6 (B5) Propel System Caution Warning of standard truck
system
8CA7 (C5)Propel System Temp. Warning of standard truck
system
8CAA (D6) Reduced Propel System Warning of standard truck
system
8CAB (E6) Retard at Reduced Level Warning of standard truck
system
Engine Signal 8CAC Engine Signal Caution Engine running signal or
engine speed data from IM
failure
Radar 8D00 Detected by Radar (Right) Obstacle detection
Detection
8D30 Detected by Radar (Center) Obstacle detection
8D60 Detected by Radar (Left) Obstacle detection
8D90 Detected by Radar (Steer) Obstacle detection
Radar 8D01 No data from RBI (Right) Defective wiring or RBI (Right)
Troubleshooting
Diagnosis
8D03 Radar (Right) no response Defective wiring or radar unit by fault code,
(Right)
8D06 RBI (Right) not ready Defective wiring or RBI (Right) See section
CEN40037-01
8D07 Radar (Right) is not scanning Radar internal failure
8D08 Radar (Right) is not radiating Radar internal failure
8D09 Radar (Right) detected Radar internal failure
communication error
8D0A Radar (Right) is overheat Radar internal failure
8D0B Radar (Right) detected voltage Radar internal failure
supply error
8D0C Radar (Right) detected internal Radar internal failure
error
8D0D Radar (Right) detected range Radar internal failure
performance error
8D0E Unknown Radar (Right) error Radar internal failure
Radar 8D31 No data from RBI (Center) Defective wiring or RBI
Diagnosis (Center)
(Center) 8D33 Radar (Center) no response Defective wiring or radar unit
8D36 RBI (Center) not ready Defective wiring or RBI
(Center)
8D37 Radar (Center) is not scanning Radar internal failure
8D38 Radar (Center) is not radiating Radar internal failure
10 930E-4AT
40 Troubleshooting CEN40035-01
Fault Reference
Fault part Message Main cause
code section
Radar 8D39 Radar (Center) detected Radar internal failure Troubleshooting
Diagnosis communication error by fault code,
(Center) 8D3A Radar (Center) is overheat Radar internal failure See section
CEN40037-01
8D3B Radar (Center) detected Radar internal failure
voltage supply error
8D3C Radar (Center) detected Radar internal failure
internal error
8D3D Radar (Center) detected range Radar internal failure
performance error
8D3E Unknown Radar (Center) error Radar internal failure
Radar 8D61 No data from RBI (Left) Defective wiring or RBI (Left)
Diagnosis 8D63 Radar (Left) no response Defective wiring or radar unit
(Left)
8D66 RBI (Left) not ready Defective wiring or RBI (Left)
8D67 Radar (Left) is not scanning Radar internal failure
8D68 Radar (Left) is not radiating Radar internal failure
8D69 Radar (Left) detected Radar internal failure
communication error
8D6A Radar (Left) is overheat Radar internal failure
8D6B Radar (Left) detected voltage Radar internal failure
supply error
8D6C Radar (Left) detected internal Radar internal failure
error
8D6D Radar (Left) detected range Radar internal failure
performance error
8D6E Unknown Radar (Left) error Radar internal failure
Radar 8D91 No data from RBI (Steer) Defective wiring or RBI (Steer)
Diagnosis 8D93 Radar (Steer) no response Defective wiring or radar unit
(Steer)
8D96 RBI (Steer) not ready Defective wiring or RBI (Steer)
8D97 Radar (Steer) is not scanning Radar internal failure
8D98 Radar (Steer) is not radiating Radar internal failure
8D99 Radar (Steer) detected Radar internal failure
communication error
8D9A Radar (Steer) is overheat Radar internal failure
8D9B Radar (Steer) detected voltage Radar internal failure
supply error
8D9C Radar (Steer) detected internal Radar internal failure
error
8D9D Radar (Steer) detected range Radar internal failure
performance error
8D9E Unknown Radar (Steer) error Radar internal failure
930E-4AT 11
CEN40035-01 40 Troubleshooting
Fault Reference
Fault part Message Main cause
code section
Radar 8E00 Steered radar potentiometer Faulty wiring or defective
Steering error potentiometer
Unit 8E03 Steered radar motor control Faulty wiring of motor control
line cut
8E04 Steered radar motor control Faulty wiring of motor control
line short
Drive 8E20 Heartbeat cut (Drive) Lost heartbeat signal from
Controller drive controller (Disconnected
heartbeat line or defective
drive controller)
8E21 CAN-B line cut (Drive) Lost CAN-B message (CAN-B
line disconnection or defective
drive controller)
8E22 Drive controller not working Defective drive controller
8E24 Wrong truck type (Drive) Wrong controller setting
8E27 Drive CAN-A failure CAN-bus failure
8E29 No heartbeat from Drive CAN- Drive controller failure or CAN-
A A line failure
8E2D Drive controller in wrong mode Defective drive controller
8E3C Brake indicator not working Drive controller software Troubleshooting
failure or brake indicator wiring by fault code,
disiconnection See section
CEN40037-01
Interface 8E36 No IFM data coming Interface module failure, CAN-
Module B, or monitor bus line failure
8E37 IFM not ready Interface module failure, CAN-
B, or bus line failure
8E3B No Interface Module Interface module failure, CAN-
Broadcast Msg B, or monitor bus line failure
Monitor Bus 8E38 MBI not working Failed wiring or defective MBI
interface controller
8E39 MBI not ready Failed wiring or defective MBI
controller
Supervisory 8F20 CGC heartbeat stop CGC disconnected or reset
System
8F21 HUB heartbeat not ready Hub disconnected or reset
8F22 CGC not ready CGC disconnected
8F23 HUB not ready Hub disconnected
8F32 Mask buffer full Too many ODS/REG masks
are defined in Central system
Fire 8522 Fire suppression system Fire suppression system
Suppression active active
8523 Fire suppression system Fire suppression system
wiring problem wiring problem
12 930E-4AT
40 Troubleshooting CEN40035-01
NOTES
930E-4AT 13
CEN40035-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
14 930E-4AT
CEN40036-01
930E-4AT
40 Troubleshooting
Safety Control System – Error Message
Fault Code 4C01: Engine stop function failure ..................................................................................................... 4
Fault Code 4C02: Engine start function failure ..................................................................................................... 6
Fault Code 4C08: Engine stopped........................................................................................................................ 8
Fault Code 4C09: Safety stopped engine ............................................................................................................. 9
Fault Code 4C0B: Safety stopped engine by caution ........................................................................................... 9
Fault Code 4C06: NVRAM check sum error ....................................................................................................... 10
Fault Code 4C0A: NVRAM data cleared............................................................................................................. 10
Fault Code 4C07: Obstacle buffer overflow ........................................................................................................ 10
Fault Code 4C10: Auto/Manual key position is wrong .........................................................................................11
Fault Code 4C11: Auto/Manual key switch is short..............................................................................................11
Fault Code 4C12: Auto/manual key switch is cut................................................................................................ 12
Fault Code 4C13: Low voltage of unswitched power .......................................................................................... 13
Fault Code 4C14: Low voltage of switched power .............................................................................................. 13
Fault Code 4C15: Low voltage of sol power ....................................................................................................... 13
Fault Code 4C1B: Course out wrong position..................................................................................................... 14
Fault Code 4C1C: Truck is moving ..................................................................................................................... 14
930E-4AT 1
CEN40036-01 40 Troubleshooting
2 930E-4AT
40 Troubleshooting CEN40036-01
Fault Code 4D9B: Radar (steer) detected voltage supply error .......................................................................... 44
Fault Code 4D0C: Radar (right) detected internal error...................................................................................... 44
Fault Code 4D3C: Radar (center) detected internal error................................................................................... 44
Fault Code 4D6C: Radar (left) detected internal error ........................................................................................ 44
Fault Code 4D9C: Radar (steer) detected internal error..................................................................................... 44
Fault Code 4D0D: Radar (right) detected range performance error ................................................................... 45
Fault Code 4D3D: Radar (center) detected range performance error ................................................................ 45
Fault Code 4D6D: Radar (left) detected range performance error ..................................................................... 45
Fault Code 4D9D: Radar (steer) detected range performance error .................................................................. 45
Fault Code 4D0E: Unknown radar (right) error ................................................................................................... 45
Fault Code 4D3E: Unknown radar (center) error ................................................................................................ 46
Fault Code 4D6E: Unknown radar (left) error ..................................................................................................... 46
Fault Code 4D9E: Unknown radar (steer) error .................................................................................................. 46
Fault Code 4E00: Steered radar motor unit potentiometer error......................................................................... 47
Fault Code 4E02: Steered radar motor synchronization failure .......................................................................... 49
Fault Code 4E03: Steered radar motor line cut................................................................................................... 49
Fault Code 4E04: Steered radar motor line short ............................................................................................... 50
Fault Code 4E05: Safety reset ODS power ........................................................................................................ 50
Fault Code 4E20: Heartbeat cut (Drive).............................................................................................................. 51
Fault Code 4E21: No position data from drive via CAN-B .................................................................................. 52
Fault Code 4E22: Drive not working ................................................................................................................... 54
Fault Code 4E24: Wrong truck type ................................................................................................................... 55
Fault Code 4E25: Emergency brake request ..................................................................................................... 55
Fault Code 4E26: Drive E mode ........................................................................................................................ 55
Fault Code 4E27: Drive CAN-A failure ............................................................................................................... 55
Fault Code 4E29: No heartbeat from drive CAN-A ............................................................................................. 56
Fault Code 4E2D: Drive controller in wrong mode ............................................................................................. 57
Fault Code 4E36: No IFM data coming............................................................................................................... 58
Fault Code 4E37: IFM not ready......................................................................................................................... 59
Fault Code 4E3B: No Interface Module Broadcast Msg .................................................................................... 60
Fault Code 4F00: Emergency stop ..................................................................................................................... 61
Fault Code 4F20: CGC Heartbeat stop............................................................................................................... 61
Fault Code 4F21: Hub Heartbeat stop ................................................................................................................ 61
Fault Code 4F22: CGC not ready ....................................................................................................................... 62
Fault Code 4F23: Hub not ready......................................................................................................................... 62
Fault Code 4F31: Obstacle mask still sending.................................................................................................... 62
Fault Code 4FF0: Safety refused error clear command...................................................................................... 62
Fault Code 4522: Fire suppression system active .............................................................................................. 63
930E-4AT 3
CEN40036-01 40 Troubleshooting
Engine control
Fault Code 4C01: Engine stop function failure
Fault code 4C01
Message Can not stop engine
Description Parking brake is not ready for stopping engine.
Safety controller is trying to stop engine but engine is still running.
Start
Y
Is Timer above N
OK 30min ?
Y
Warning 4C01
81310
4 930E-4AT
40 Troubleshooting CEN40036-01
6.
Schematic Sheet 27, 40
930E-4AT 5
CEN40036-01 40 Troubleshooting
Start
Y
Is Timer above N
OK 45sec.?
Y
Warning 4C02
81312
6 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 7
CEN40036-01 40 Troubleshooting
Timer count up
Y
Exception 4C08
81314
8 930E-4AT
40 Troubleshooting CEN40036-01
Remedy 1. Check if engine is still running. If engine is running, it was a false alarm caused
by engine running signal failure.
• Connect laptop PC to flight recorder and start ATMonitor.
• Select Engine Control .
• Check CN2-02 engine running signal. When engine is running, it must be ON.
• Shake connector or wiring to check for a loose contact.
• Check continuity of the wiring related to engine running signal.
930E-4AT 9
CEN40036-01 40 Troubleshooting
10 930E-4AT
40 Troubleshooting CEN40036-01
Auto/manual key
Fault Code 4C10: Auto/Manual key position is wrong
Fault code 4C10
Message Auto/Manual key position is wrong
Description Auto/Manual key switch position was changed from AUTO position to MANUAL
position while in autonomous mode.
Possible cause Truck observer changed Auto/Manual key switch position.
Remedy Check the Auto/Manual key switch position. If position is wrong, change to proper
position.
3. Check the wiring number (72MAN), connector (CN2-3), and Auto/Manual key
switch.
Schematic Sheet 34, 41
930E-4AT 11
CEN40036-01 40 Troubleshooting
3. Check the wiring number (72AT), connector (CN2-13) and Auto/Manual key
switch.
Schematic Sheet 34, 41
12 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 13
CEN40036-01 40 Troubleshooting
Fault Code 4C1E: Truck does not stop at the end point
Fault code 4C1E
Message Truck does not stop at the end point
Description Truck does not stop at the end point because of software failure or brake failure.
Possible cause 1. Drive controller software failure
2. Brake not working properly
Remedy 1. Change to manual mode. Check brake system.
2. If brake is OK but same error happens again, replace drive controller.
14 930E-4AT
40 Troubleshooting CEN40036-01
ODS software
Fault Code 4C30: ODS clipping error
Fault code 4C30
Message ODS clipping error
Description When truck is running, safety controller lost ODS detection area information, then
ODS function is disabled.
Possible cause Safety controller software exception
Remedy Restart truck.
930E-4AT 15
CEN40036-01 40 Troubleshooting
Radar power
Fault Code 4C44: Radar power line cut
Fault code 4C44
Message Radar power line cut
Description Radar power relay line (71RDR, 52P10) is disconnected.
Possible cause Wiring problem
• Connector CN2-18 is loose.
• Wiring number (71RDR or 52P10) is disconnected.
• Relay number RB4A-K2 failed.
Remedy 1. Change Auto/Manual key switch to MANUAL position.
2. Check continuity of wiring number (71RDR, 52P10) and relay RB4A-K2.
Schematic Sheet 42, 43
16 930E-4AT
40 Troubleshooting CEN40036-01
NOTE: Safety controller outputs 24V (ON) during operation except when system
checks Auto Apply Check before starting autonomous running.
Possible cause Wiring number 72AA short to 24V power line
Remedy 1. Change Auto/Manual key switch to MANUAL position.
2. Connect laptop PC to flight recorder and start ATMonitor.
3. Select Output .
4. Click Enter Maintenance button on main window to enter maintenance mode.
5. Click the “Apply” box of AutoApplyBrake so that safety controller outputs OFF.
6. Check the voltage of wiring number (72AA). When safety controller does not out-
put ON to
AutoApplyBrake, the voltage of 72AA must be 0V.
7. Perform Safety Auto Apply Brake checkout, following “Check Out Manual.”
Schematic Sheet 35, 40
930E-4AT 17
CEN40036-01 40 Troubleshooting
Caution Indicator
Fault Code 4C91 (C1): Low accumulator pressure
Fault code 4C91
Message (C1) Low Accumulator Pressure
Description The nitrogen pre-charge within the accumulator is below 77 +/- 3 kg/cm2 (1100 +/- 45
psi).
Possible cause
Remedy See 930E-4AT shop manual.
Schematic Sheet 41
18 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 19
CEN40036-01 40 Troubleshooting
20 930E-4AT
40 Troubleshooting CEN40036-01
Input wiring
Fault Code 4CAC: Engine signal caution
Fault code 4CAC
Message Engine Signal Caution
Description While engine is stopping
930E-4AT 21
CEN40036-01 40 Troubleshooting
• If running signal is correct and no interface module data is coming (8E36) or interface
module is not ready (8E37) warning occurred at the same time, this is an interface mod-
ule failure or CAN communication failure. Check interface module, CAN wiring number
(939YA, 939GA, 939YB, 939GB), and MBI controller connector (CN2-22, CN2-23,
CN2-32, CN2-33).
• If running signal is not correct, this is a running signal failure. Check safety controller
connector (CN2-2), wiring number (36AT), and relay number RB1A-KB.
Schematic Sheet 30, 44, 45
22 930E-4AT
40 Troubleshooting CEN40036-01
Radar Detection
Fault Code 4D00: Detected by radar (right)
Fault code 4D00
Message Detected by Radar (Right)
Description Right radar detected obstacles.
Possible cause 1. Detected objects in the path
• Obstacles (other machines, rocks, people, etc.)
• Ground clutter (road roughness, stones, windrow, etc.)
2. Detected objects out of the path
• Position measurement accuracy degraded
Remedy 1. If there is an obstacle in the path, remove obstacle.
2. If road condition is unsuitable, perform road maintenance.
3. If area is secure, restart truck from Equipped Manual Vehicle (EMV).
NOTE: If radar repeats obstacle detection without any obstacle on the road, it may be
caused by faulty radar calibration. In this case, calibrate the radar again. Only
Equipped Manual Vehicle (EMV) can restart truck. Central is not allowed to restart
truck.
930E-4AT 23
CEN40036-01 40 Troubleshooting
24 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 25
CEN40036-01 40 Troubleshooting
26 930E-4AT
40 Troubleshooting CEN40036-01
Remedy
930E-4AT 27
CEN40036-01 40 Troubleshooting
28 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 29
CEN40036-01 40 Troubleshooting
30 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 31
CEN40036-01 40 Troubleshooting
32 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 33
CEN40036-01 40 Troubleshooting
34 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 35
CEN40036-01 40 Troubleshooting
36 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 37
CEN40036-01 40 Troubleshooting
38 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 39
CEN40036-01 40 Troubleshooting
40 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 41
CEN40036-01 40 Troubleshooting
42 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 43
CEN40036-01 40 Troubleshooting
44 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 45
CEN40036-01 40 Troubleshooting
46 930E-4AT
40 Troubleshooting CEN40036-01
See “How to check motor unit for steered radar” on page 48.
Schematic Sheet 42
See page 48.
930E-4AT 47
CEN40036-01 40 Troubleshooting
48 930E-4AT
40 Troubleshooting CEN40036-01
Start
Y
Timer count up
Y
Exception 4E02
81334
930E-4AT 49
CEN40036-01 40 Troubleshooting
50 930E-4AT
40 Troubleshooting CEN40036-01
Drive controller
Fault Code 4E20: Heartbeat cut (Drive)
Fault code 4E21
Message Heartbeat cut (Drive)
Description Safety controller could not receive Heartbeat signal from drive controller in auto
mode.
Start
Y
Clear timer Is timer above N
0.75sec?
Exception 4E20
83490
NOTE: Heartbeat signal from drive controller to safety controller is alternately turned
ON and OFF every 200 ms.
Possible cause 1. Drive lost power.
• Wiring number (52P19, 52P21, GND) is disconnected.
• Fuse number (FB2A-9, FB1A-19) is blown.
• Loose contact of CN3-1, CN3-11, CN3-24
2. Drive failed.
3. Heartbeat line has failed.
• Wiring number (90DH) is disconnected, GND short or hot short
• Loose contact of CN3-36 of drive controller or CN1-12 of safety controller
Remedy 1. Cycle engine OFF and turn key switch to ON.
2. Set A/M key position to Manual.
3. Check if LED (1) in drive window is flashing.
4. Check wiring 90DH and connector.
Schematic Sheet 39
930E-4AT 51
CEN40036-01 40 Troubleshooting
Y
Clear timer Is timer above N
1sec?
Exception 4E21
81335
52 930E-4AT
40 Troubleshooting CEN40036-01
2. If “Safety (CAN-B)” and “Drive (CAN-B)” counter is not updating, CAN-B commu-
nication has stopped. Check CAN-B line.
Schematic Sheet 43
930E-4AT 53
CEN40036-01 40 Troubleshooting
Start
Y
Exception 4E22
81337
54 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 55
CEN40036-01 40 Troubleshooting
Start
Exception 4E29
81338
2. If “Safety (CAN-A)” and “Drive (CAN-A)” counters are not updating, CAN-A com-
munication has stopped. Check CAN-A line.
Schematic Sheet 44
56 930E-4AT
40 Troubleshooting CEN40036-01
930E-4AT 57
CEN40036-01 40 Troubleshooting
58 930E-4AT
40 Troubleshooting CEN40036-01
Remedy
3. If “MBI” counter in Drive and Safety frames is not updating, MBI controller com-
munication via CAN-B has stopped. Check CAN-B line.
Schematic Sheet 30, 43
930E-4AT 59
CEN40036-01 40 Troubleshooting
3. If “MBI” counters in Drive and Safety frames are not updating, MBI controller
communication via CAN-B has stopped. Check CAN-B line.
Schematic Sheet 30, 43
60 930E-4AT
40 Troubleshooting CEN40036-01
Supervisory system
Fault Code 4F00: Emergency stop
Fault code 4F00
Message Emergency Stop Order
Description Safety controller received emergency stop command from central controller.
Possible cause 1. Red emergency button was pressed.
2. Central supervisory system detects dangerous situation.
Remedy If area is secure, restart truck.
930E-4AT 61
CEN40036-01 40 Troubleshooting
62 930E-4AT
40 Troubleshooting CEN40036-01
Fire suppression
Fault Code 4522: Fire suppression system active
Fault code 4522
Message Fire suppression system activate
Description Fire suppression system was activated.
Possible cause
What to do See 930E-4AT shop manual.
930E-4AT 63
CEN40036-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
64 930E-4AT
CEN40037-01
930E-4AT
40 Troubleshooting
Safety Control System – Warning Message
Fault Code 8C01: Warning of engine stop circuit failure....................................................................................... 4
Fault Code 8C03: Flight recorder is not working................................................................................................... 6
Fault Code 8C04: Check CF card in flight recorder .............................................................................................. 8
Fault Code 8C05: Wrong Flight Recorder circuit .................................................................................................. 8
Fault Code 8C06: NVRAM check sum error ......................................................................................................... 9
Fault Code 8C0A: NVRAM data cleared............................................................................................................... 9
Fault Code 8C11: Auto/manual key switch is short............................................................................................. 10
Fault Code 8C12: Auto/manual key switch is cut.................................................................................................11
Fault Code 8C13: Low voltage of unswitched power .......................................................................................... 12
Fault Code 8C14: Low voltage of switched power .............................................................................................. 12
Fault Code 8C15: Low voltage of sol power ....................................................................................................... 12
Fault Code 8C1B: Course out wrong position..................................................................................................... 13
Fault Code 8C1C: Truck is moving ..................................................................................................................... 13
Fault Code 8C1D: Truck moves in wrong direction............................................................................................. 13
Fault Code 8C1E: Truck does not stop at the end point ..................................................................................... 13
Fault Code 8C1F: Emergency stop immediately (Safe)...................................................................................... 14
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Engine Control
Fault Code 8C01: Warning of engine stop circuit failure
Fault Code 8C01
Message Cannot stop engine
Description Parking brake is not ready for stopping engine.
Safety controller is trying to stop engine, but engine is still running.
Start
Y
Is Timer above N
OK 1min ?
Y
Warning 8C01
81342
4 930E-4AT
40 Troubleshooting CEN40037-01
Remedy
930E-4AT 5
CEN40037-01 40 Troubleshooting
Flight recorder
Fault Code 8C03: Flight recorder is not working
Fault code 8C03
Message Flight Recorder not working
Description MBI controller did not receive flight recorder heartbeat for more than five minutes.
Flight recorder did not receive data from MBI controller.
Start
N
Timer count up
Y
Warning 8C03
81344
6 930E-4AT
40 Troubleshooting CEN40037-01
Remedy
6. If MBI controller and flight recorder counters are not updating, RS232C between
MBI controller and flight recorder, CAN-B between MBI controller and safety con-
troller communication have stopped.
Schematic Sheet 33, 39, 44
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8 930E-4AT
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930E-4AT 9
CEN40037-01 40 Troubleshooting
Auto/manual key
Fault Code 8C11: Auto/manual key switch is short
Fault code 8C11
Message Auto/Manual key switch is short
Description Auto/Manual key switch (72MAN) has short to ground while in manual mode.
Possible cause Wiring number (72MAN) has short circuit to ground.
Remedy 1. Connect laptop PC to flight recorder and start ATMonitor.
2. Select Input , then check Auto/Manual key switch signal input.
10 930E-4AT
40 Troubleshooting CEN40037-01
3. Check the wiring number (72AT), connector (CN2-13), and Auto/Manual key
switch.
Schematic Sheet 34, 41
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12 930E-4AT
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Fault Code 8C1E: Truck does not stop at the end point
Fault code 8C1E
Message Truck does not stop at the end point
Description Truck does not stop at the end point.
Possible cause Drive controller software failure
Brake does not work propely
Remedy Change to manual mode. Check brake system.
If brake is OK but same error happens again, replace drive controller.
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14 930E-4AT
40 Troubleshooting CEN40037-01
ODS software
Fault Code 8C31: RBI CAN ID error
Fault code 8C31
Message RBI CAN ID error
Description RBI has wrong CAN-ID (CAN-B) setting.
Possible cause Wrong RBI identifier setting
Remedy 1. Check if each RBI identifier setting is correct. Refer to the following table.
There are three identifier pins (CN1-23, CN1-17, CN1-11) on RBI.
2. Turn the engine start switch OFF and ON to restart RBIs.
3. Perform CAN communication checkout, following “Check Out Manual.”
4. Perform ODS checkout, following “Check Out Manual.”
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CEN40037-01 40 Troubleshooting
Output wiring
Fault Code 8C40, 8C50, 8C60: Warning of mode lamp (red)
Fault code 8C40
Message Red Flash Light Control line cut
Description Red mode lamp control line (43RA, ground) is disconnected.
Possible cause Wiring problem
• Connector CN3-06 is loose.
• Wiring number 43RA or ground is disconnected.
• Relay number RB4A-K5 has malfunction.
Remedy Check the continuity of wiring related to red mode lamp.
Schematic Sheet 40
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NOTE: Safety controller can start engine only when Auto/Manual key switch is in AUTO position.
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930E-4AT 21
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Schematic Sheet 40
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Schematic Sheet 40
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Fault Code 8C49, 8C59, 8C69: Warning of rest req control line
Fault code 8C49
Message Rest req line cut
Description Rest request control line (72RQA) is disconnected.
Possible cause Wiring problem
• Connector CN3-7 is loose.
• Wiring number (72RQA) is disconnected.
• Relay number RB3A-K5 has malfunction.
Remedy Check the continuity of wiring related to rest request.
Schematic Sheet 40
Schematic Sheet 40
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7. Perform Safety Auto Apply Brake checkout, following “Check Out Manual.”
Schematic Sheet 35, 40
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Fault Code 8C4C, 8C5C, 8C6C: Warning of turn light (left) control line
Fault code 8C4C
Message Turn Left control line cut
Description Turn light (left) control line (45LA, ground) is disconnected.
Possible cause Wiring problem
• Connector CN3-27 is loose.
• Wiring number (45LA or ground) is disconnected.
• Relay number RB4A-K6 has malfunction.
Remedy Check the continuity of wiring related to turn light (left).
Schematic Sheet 40
Schematic Sheet 40
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Fault Code 8C4D, 8C5D, 8C6D: Warning of turn light (right) control line
Fault code 8C4D
Message Turn Right control line cut
Description Turn light (right) control line (45RA, ground) is disconnected.
Possible cause Wiring problem
• Connector CN3-17 is loose.
• Wiring number (45RA or ground) is disconnected.
• Relay number RB4A-K1 has malfunction.
Remedy Check the continuity of wiring related to turn light (right).
Schematic Sheet 40
Schematic Sheet 40
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NOTE: Safety controller can stop engine only when Auto/Manual key switch is in AUTO position.
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Caution Indicator
Fault Code 8C91 (C1:) Low accumulator pressure
Fault code 8C91
Message (C1) Low Accumulator Pressure
Description The nitrogen pre-charge within the accumulator is below 77 +/- 3 kg/cm2 (1100 +/- 45
psi (in manual mode).
Possible cause
Remedy See 930E-4AT shop manual.
Schematic Sheet 41
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Input wiring
Fault Code 8CAC: Engine signal caution
Fault code 8CAC
Message Engine Signal Caution
Description While engine is stopping:
42 930E-4AT
40 Troubleshooting CEN40037-01
• If running signal is correct and no interface module data is coming (8E36) or interface
module not ready (8E37) warning occurred at the same time, this is an interface module
failure or CAN communication failure. Check the interface module, CAN wiring numbers
(939YA, 939GA, 939YB, 939GB), and MBI controller connector (CN2-22, CN2-23, CN2-
32, CN2-33).
• If running signal is not correct, this is running signal failure. Check connector (CN2-2) of
safety controller wiring number (36AT) and RB1A-KB.
Schematic Sheet 30, 44, 45
930E-4AT 43
CEN40037-01 40 Troubleshooting
Radar Detection
Fault Code 8D00: Detected by radar (right)
Fault code 8D00
Message Detected by Radar (Right)
Description Right radar detected object.
• Usually truck will stop immediately by radar detection error after this warning.
• Sometimes this is a false alarm. The cause of this warning is ground clutter or an
object.
Possible cause 1. Detected objects in the path
• Obstacles (other machines, rocks, people, etc.)
• Ground clutter (road roughness, stones, windrow, etc.)
2. Detected objects out of the path
• Position measurement accuracy degraded
Remedy 1. If there is an obstacle in the path, remove obstacle.
2. If road condition is unsuitable, perform road maintenance.
NOTE: If radar repeats obstacle detection without any obstacle on the road, it may be
caused by faulty radar calibration. In this case, calibrate the radar again.
44 930E-4AT
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See “How to check motor unit for steered radar” on page 70.
Schematic Sheet 42
See page 70.
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Drive Controller
Fault Code 8E20: Drive Heartbeat cut
Fault code 8E20
Message Heartbeat cut (Drive)
Description Safety could not receive Heartbeat signal from drive for 0.75 second.
Start
Y
Clear timer Is timer above N
0.75sec?
Exception 8E20
81372
NOTE: Heartbeat signal from drive to safety is alternately turned ON and OFF every
200 msec.
Possible cause 1. Drive lost power.
• Wiring number (52P19, 52P21, GND) is disconnected.
• Fuse number FB2A-9, FB1A-19 is blown.
• Loose contact of CN3-1, CN3-11, CN3-14, CN3-24.
2. Drive failed.
3. Heartbeat line has failed.
• Wiring number (90DH) is disconnected, GND short or hot short.
• Loose contact of CN3-36 of drive or CN1-12 of safety.
Remedy 1. Cycle engine OFF and turn key switch to ON.
2. Set A/M key position to “M.”
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Remedy
1. LD3 green
3. Check if LED in drive window is flashing.
4. Check wiring 90DH and connector.
Schematic Sheet 39
Start
Y
Clear timer Is timer above N
1sec?
Exception 8E21
81374
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40 Troubleshooting CEN40037-01
2. If “Safety (CAN-B)” and “Drive (CAN-B)” counters are not updating, CAN-B com-
munication has stopped. Check CAN-B line.
Schematic Sheet 43
930E-4AT 73
CEN40037-01 40 Troubleshooting
Start
Y
Exception 8E22
81376
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Start
Exception 8E29
81377
2. If “Safety (CAN-A)” and “Drive (CAN-A)” counters are not updating, CAN-A com-
munication has stopped. Check CAN-A line.
Schematic Sheet 44
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Identifier wiring
Fault Code 8E2B: Wrong position install
Fault code 8E2B
Message Wrong position install
Description Safety controller is installed in wrong position.
Possible cause 1. Safety controller is installed to drive controller position.
2. Identifier line failed.
Remedy 1. Check if safety controller is installed in correct position.
2. Check if safety controller identifier setting is correct. Refer to the following table.
There are two identifier pins (CN1-06, CN2-28) on safety controller.
Schematic Sheet 39
Schematic Sheet 39
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Remedy
• If MBI counters in Drive and Safety frames are not updating, MBI controller
communication via CAN-B has stopped. Check CAN-B line.
Schematic Sheet 30, 43
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• If MBI counters in Drive and Safety frames are not updating, MBI controller
communication via CAN-B has stopped. Check CAN-B line.
Schematic Sheet 30, 43
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• If MBI counters in Drive and Safety frames are not updating, MBI controller
communication via CAN-B has stopped. Check CAN-B line.
Schematic Sheet 43, 44
84 930E-4AT
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• If MBI counters in Drive and Safety frames are not updating, MBI controller
communication via CAN-B has stopped. Check CAN-B line.
Schematic Sheet 43, 44
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CEN40037-01 40 Troubleshooting
Supervisory system
Fault Code 8F20: CGC Heartbeat stop
Fault code 8F20
Message CGC Heartbeat stop
Description Safety controller could not receive heartbeat RPC from CGC for two seconds.
Possible cause 1. CGC software exception
2. CAN-A disconnection
• Safety controller connector (CN3-22 or CN3-32) is loose.
• Wiring is disconnected at CAN-A.
Remedy Restart truck.
Schematic Sheet 33, 44
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Fire suppression
Fault Code 8522: Fire suppression system active
Fault code 8522
Message Fire suppression System activate
Description Fire suppression system is activated.
Possible cause
Remedy See 930E-4AT shop manual.
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Fire suppression
Not active Active
system
CN1-18
OFF ON
Fire Ext. NO
CN1-24
ON OFF
Fire Ext. NC
Schematic Sheet 45
930E-4AT 89
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© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
90 930E-4AT
CEN40038-01
930E-4AT
40 Troubleshooting
Observer Controller – LED Display, Heart-
beat Caution, Batteries, Power Supply, A/M
Key Switch, Auto Apply Brake, Brake Lock,
Park Brake, Others
LED display........................................................................................................................................................... 3
Fault code list of observer controller ..................................................................................................................... 5
Fault Code 11, 12: Drive and safety controllers Heartbeat stop ........................................................................... 7
Fault Code 21: Heartbeat of drive controller is stopped........................................................................................ 8
Fault Code 31: Heartbeat of safety controller is stopped...................................................................................... 8
Fault Code 41: Batteries are not ready ................................................................................................................. 9
Fault Code 0x51: Truck power supply is low....................................................................................................... 10
Fault Code 0x52: Low power of key switch......................................................................................................... 10
Fault Code 0x53: Low power of VIS ....................................................................................................................11
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LED display
The LED displays the latest error code for three minutes after the key switch is turned ON.
During operation, the LED displays the truck operation mode and, if an error occurs, the error code is shown on
the LED.
81385
930E-4AT 3
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81386
81387
81388
4 930E-4AT
40 Troubleshooting CEN40038-01
Fault Reference
Fault part Description Main cause
code section
Heartbeat 0x11 Heartbeat of drive and safety A problem occurred for both
caution (0x12) controllers is stopped controllers
0x21 Heartbeat of drive controller is Drive controller had problem
stopped
0x31 Heartbeat of safety controller Safety controller had problem
is stopped
Batteries for 0x41 Batteries are not ready Batteries isolation switch is
observer OFF
controller
Power 0x51 Truck power supply is low Low battery of main truck
supply battery
0x52 Key switch power is low Low power of key switch
power line
0x53 VIS power is low Low power of VIS power line
0x54 Power monitor has lost power Main power line is cut
Troubleshooting
0x55 VIS relay line is open VIS relay line problem by fault code,
0x56 VIS relay line has short to VIS relay line problem See Section
power CEN40038-01
0x57 VIS relay line has short VIS relay line problem
0x58 Battery monitor line has short Battery monitor line has short
to high
0x59 Battery monitor relay has open Battery monitor line problem
0x5A Battery monitor relay has short Battery monitor line problem
to power
0x5B Battery monitor relay has short Battery monitor line problem
0x5C Battery monitor relay does not Battery monitor line problem
work while in self-check
A/M key 0x61 A/M key switch has short Auto/Manual key line short to
switch ground
0x62 A/M key switch is cut Auto/Manual key line is cut
0x63 A/M key is not connected to Auto/Manual key line is cut
GND
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CEN40038-01 40 Troubleshooting
Fault Reference
Fault part Description Main cause
code section
Auto apply 0x71 Auto apply brake has problem Auto apply brake line problem
brake at self-check
0x72 Auto apply brake line is open Auto apply brake line problem
0x73 Auto apply brake line has short Auto apply brake line problem
to power
0x74 Auto apply brake line has short Auto apply brake line problem
0x75 Auto apply brake relay Auto apply brake solenoid line
solenoid is open problem
0x76 Auto apply brake relay Auto apply brake sol line
solenoid has short to power problem
0x77 Auto apply brake relay Auto apply brake sol line
solenoid has short problem
0x78 Auto apply brake relay HSW is Auto apply brake HSW line
open problem
0x79 Auto apply brake relay HSW Auto apply brake HSW line
has short to power problem
0x7A Auto apply brake relay HSW Auto apply brake HSW line
has short problem Troubleshooting
by fault code,
Brake lock 0x81 Brake lock has a problem at Brake lock line problem See Section
self-check CEN40038-01
0x82 Brake lock line is open Brake lock line problem
0x83 Brake lock line has short to Brake lock line problem
power
0x84 Brake lock line has short Brake lock line problem
0x85 Brake lock relay line is open Brake lock relay line problem
0x86 Brake lock relay line has short Brake lock relay line problem
to power
0x87 Brake lock relay line has short Brake lock relay line problem
Park brake 0x91 Park brake has problem at Parking brake line problem
self-check
0x92 Park brake control line is open Parking brake line problem
0x93 Park brake control line has Parking brake line problem
short to power
0x94 Park brake control line has Parking brake line problem
short
Others 0xFF Software exception Software problem
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Heartbeat caution
Fault Code 11, 12: Drive and safety controllers Heartbeat stop
Fault code 11 or 12
Description Heartbeat of both drive and safety controllers is stopped.
Possible cause 1. Both drive and safety controllers have a problem.
• Controller trouble
- Drive and safety controllers are faulty.
• Power supply problem
- Fuse on drive and safety controllers is blown.
- Main power for AHT is cut.
2. Both controllers have Heartbeat wiring cut.
• Heartbeat wiring number (50DH) from drive
• Heartbeat wiring number (50SH) from safety
Schematic Sheet 39
930E-4AT 7
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Power supply
Fault Code 0x51: Truck power supply is low
Fault code 0x51
Description Truck main power to VB is less than 20V.
Possible cause 1. VB of controller does not have enough voltage.
• Both main truck batteries and backup batteries have low voltage.
2. Fuse number FS2A-14 and fuse in battery box are blown.
3. Wiring number (53P32, 52P30, 11BB1) has problem.
4. Diodes (AD37 and AD38) failed.
Schematic Sheet 50
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Fault Code 0x5C: Battery monitor relay does not work while in self-check
Fault code 0x5C
Description Battery monitor relay does not work while in self-check.
Possible cause 1. Relay number RB6AK1 has problem.
2. Wiring number (73AA8) has short to power.
Schematic Sheet 50
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Brake lock
Fault Code 0x81: Brake lock has problem while in self-check
Fault code 0x81
Description Brake lock has problem while in self-check, which occurs when Auto/Manual key is
changed to AUTO.
Possible cause 1. Relay number RB6AK7 has problem.
2. Wiring number (73AA3, 73B) has problem.
3. Wiring number (73AA7, 73AT) has problem.
4. Diodes (AD35 and AD41) failed.
5. Brake lock solenoid has problem.
• Check if coil resistance is 28.5 ohm.
Schematic Sheet 18
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Park brake
Fault Code 0x91: Park brake has problem while in self-check
Fault code 0x91
Description Parking brake has problem while in self-check, which occurs when Auto/Manual key is
changed to AUTO.
Possible cause 1. Relay number RB6AK5 has problem.
2. Wiring number (73MAN, 71BC) has problem.
3. Wiring number (73BC) has problem.
4. Parking brake solenoid has problem.
• Check if coil resistance is 28.5 ohm.
Schematic Sheet 50
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Others
Fault Code 0xFF: Software exception
Fault code 0xFF
Description Software exception
Remedy Reset controller.
• Shut down the truck and restart.
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© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
26 930E-4AT
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How to use the Monitor PC
About AT monitor .................................................................................................................................................. 3
Preparation ........................................................................................................................................................... 3
Main window ......................................................................................................................................................... 8
A/M Key / Others................................................................................................................................................. 10
Acceleration .........................................................................................................................................................11
Shift..................................................................................................................................................................... 13
Steering............................................................................................................................................................... 15
Hoist.................................................................................................................................................................... 17
Brake................................................................................................................................................................... 19
All I/O status monitor........................................................................................................................................... 21
Navigation system monitor.................................................................................................................................. 27
Output (I/O control) ............................................................................................................................................. 33
Input (Auto/Manual key and other input)............................................................................................................. 35
Caution lamp (caution indicator) ......................................................................................................................... 36
Engine control ..................................................................................................................................................... 38
ODS .................................................................................................................................................................... 39
All I/O status monitor........................................................................................................................................... 40
CAN communication monitor .............................................................................................................................. 45
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40 Troubleshooting CEN40039-01
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CEN40039-01 40 Troubleshooting
FIGURE 40-4. COM PORT ERROR FIGURE 40-6. CORRECT COM PORT SETTING
a. Select “Serial Com Port” from Menu bar. If “COM open fail” appears in the main window,
the COM port number is incorrect. Correct the
b. Select COM port number and click OK . COM port number.
4. Connection check
a. When CAN communication is successful, the
message “CAN comm ready” will be shown
in the window.
FIGURE 40-5. SELECT THE COM PORT b. If the message “CAN comm not ready”
appears, check the laptop, serial port, and
wiring harnesses.
c. Then close the main window and restart
“ATMonitor_Serial.exe.”
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5. I/O-control ready
a. The screens will not always work properly if
the software is already in a main screen
when the truck key switch is turned on. The
proper procedure is to enter a main screen
after the truck key switch has been turned
on.
b. The Auto/Manual key switch must be in
MANUAL position (only green light flashing)
before activating the “Enter Maintenance”
button (1, Figure 40-8). The green and yellow
lights will flash after activating the “Enter
Maintenance” button. The Auto/Manual key
switch has to return to the MANUAL position
if all three lights are flashing anytime during
the test. The AT Monitor software should be
restarted to work properly.
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Acceleration
This window shows input and output signal related to GE propel control.
The red light shows that the input to the drive controller is ON.
Pin no. Name ON OFF Comment
CN3-30 Moving Forward (GE) GND OPEN Signal is ON when truck drives forward.
CN3-40 Moving Reverse (GE) GND OPEN Signal is ON when truck drives in reverse.
CN2-35 Retard Active GND OPEN Signal is OFF when retard brake activates.
The green light shows that the output from the controller is ON.
Pin no. Name ON OFF Comment
CN2-18 Shift Forward Request GND OPEN Forward request to GE
CN2-8 Shift Reverse Request GND OPEN Reverse request to GE
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CEN40039-01 40 Troubleshooting
I/O control
Click “Enter Maintenance” button on the main window in manual mode. Control the drive controller’s output
by changing the Auto/Manual key switch to the AUTO position.
NOTE: Change the Auto/Manual key switch to the AUTO position to control the output of the drive controller.
1. Control digital output
a. To move the truck forward, click Forward Traveling Test or Retard Brake Test .
b. To move the truck in reverse, click Reverse Traveling Test .
2. Control analog output
• Slide the bar to control the analog output of CN2-11 and CN2-1.
3. All output reset
• Click the RESET button to reset all output signals to the ready position.
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Shift
This window shows input and output signals related to GE Propel control.
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CEN40039-01 40 Troubleshooting
I/O control
Click the “Enter Maintenance” button on the main window in manual mode. Control the drive controller’s out-
put by changing the Auto/Manual key switch to the AUTO position.
NOTE: Change the Auto/Manual key switch to the AUTO position to control the output of the drive controller.
1. Control digital output
• Slide SHIFT COMMAND BAR.
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Steering
This window shows input and output signals related to GE Propel control.
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CEN40039-01 40 Troubleshooting
I/O control
Click the “Enter Maintenance” button on the main window in manual mode. Control the drive controller’s out-
put by changing the Auto/Manual key switch to the AUTO position.
NOTE: Change the Auto/Manual key switch to the AUTO position to control the output of the drive controller.
1. Control analog output
• Slide the bar to control the analog output of CN3-5 and CN3-15.
2. All output reset
• Click the RESET button to reset all output signals to the ready position.
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Hoist
This window shows input and output signals related to GE Propel control.
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CEN40039-01 40 Troubleshooting
I/O control
Click the “Enter Maintenance” button on the main window in manual mode. Control the drive controller’s out-
put by changing the Auto/Manual key switch to the AUTO position.
NOTE: Change the Auto/Manual key switch to the AUTO position to control the output of the drive controller.
1. Control digital output
• Click ON or OFF to control the digital output of CN3-17, CN3-27, and CN3-7.
2. All output reset
• Click the RESET button to reset all output signals to the ready position.
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Brake
This window shows input and output signals related to GE Propel control.
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CEN40039-01 40 Troubleshooting
I/O control
Click the “Enter Maintenance” button on the main window in manual mode. Control the drive controller’s out-
put by changing the Auto/Manual key switch to the AUTO position.
NOTE: Change Auto/Manual key switch to AUTO position to control the output of the drive controller.
1. Control digital output
• Click ON or OFF to control the digital output of CN2-9 and CN3-37.
2. Control analog output
• Slide the bar to control the analog output of CN3-25 and CN3-35.
3. All output reset
• Click the RESET button to reset all output signals to the ready position.
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Digital Input
Red light shows that the input to the drive controller is ON.
CN1-6 Controller Identifier GND OPEN Signal must always be ON at the drive controller.
CN3-10 Sys_run GND OPEN Signal is ON when the interface module is active.
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CEN40039-01 40 Troubleshooting
CN3-40 Moving R (from GE) GND OPEN Signal is ON when the truck drives in reverse.
CN3-9 N/A
CN3-19 Brake Lock Switch GND OPEN Signal is ON when the brake lock switch in the cab
is clicked.
CN3-29 Park Brake Press. GND OPEN Signal is ON when the parking brake is active.
SW
CN3-39 N/A
CN2-35 Retard Active 24V OPEN Signal is OFF when the retard brake activates.
CN2-25 Hoist Control 24V OPEN Feedback signal to hoist valve solenoid A.
(Sol A) Monitor This signal comes from CN3-17 when the Auto/
Manual key switch is set to AUTO. It comes from
the hoist control switch when the Auto/Manual key
switch is set to MANUAL.
CN2-15 Hoist Control 24V OPEN Feedback signal to hoist valve solenoid B.
(Sol B) Monitor This signal comes from CN3-27 when the Auto/
Manual key switch is set to AUTO. It comes from
the hoist control switch when the Auto/Manual key
switch is set to MANUAL.
CN2-5 PB Switch 24V OPEN Signal is ON when the shifter position is in “Park”
Feedback
CN2-36 Body Up Switch 24V OPEN Signal is ON when body is in the down position.
CN2-26 Hoist Limit 24V OPEN Signal is ON when body is in the up position.
Switch
CN2-16 Forward Request 24V OPEN Feedback signal of forward request to GE.
Position This signal comes from CN1-14 when the Auto/
Manual key switch is set to AUTO. It comes from
the F-N-R lever when the Auto/Manual key switch
is set to MANUAL.
CN2-6 Reverse Request 24V OPEN Feedback signal of reverse request to GE.
Position This signal comes from CN1-13 when the Auto/
Manual key switch is set to AUTO. It comes from
the shift lever when the Auto/Manual key switch is
set to MANUAL.
CN2-37 N/A
CN2-27 N/A
CN2-17 N/A
CN2-7 N/A
CN2-13 M/A Key (Auto) GND OPEN Signal is ON when the Auto/Manual key switch is
set to AUTO.
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Digital output
Red color shows that the output from the drive controller is ON.
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Clicking the “Enter Maintenance” button in main window in manual mode controls the drive controller’s out-
put by changing the Auto/Manual key switch to AUTO.
NOTE: Change the Auto/Manual key switch to AUTO position to control the output of the drive controller.
1. Click ON or OFF to control the digital outputs.
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FIGURE 40-23. ALL I/O STATUS MONITOR WINDOW – ANALOG AND PULSE INPUT
Pin no. Name Unit of measure Comment
CN1-15 N/A
CN1-9 S/T Potentio1 (Right) Volt The value of the right steering potentiometer
CN1-3 S/T Potentio2 (Left) Volt The value of the left steering potentiometer
CN1-20 Pitch Volt Pitch sensor signal
CN1-14 Roll Volt Roll sensor signal
CN1-8 S/T Pressure (Right) Volt The value of the hydraulic S/T pressure sensor
(right)
CN1-2 S/T Pressure (Left) Volt The value of the hydraulic S/T pressure sensor (left)
CN1-19 Retard Sig Monitor Volt Feedback signal from CN2-1
CN1-13 Accel Sig Monitor Volt Feedback signal from CN2-11
CN1-7 Hoist Control Volt Hydraulic pressure of the output of the hoist valve
Pressure down port
CN1-1 REG Sensor Volt Target distance from the REG senor
CN1-11 (FR) Brake Pressure Volt Hydraulic pressure of front right brake
CN1-23 (FL) Brake Pressure Volt Hydraulic pressure of front left brake
CN1-5 (RR) Brake Pressure Volt Hydraulic pressure of rear right brake
CN1-17 (RL) Brake Pressure Volt Hydraulic pressure of rear left brake
CN2-37 Gear tooth (FR) Pulse count Front right gear tooth pulse count
CN2-27 Gear tooth (FL) Pulse count Front left gear tooth pulse count
CN2-17 Gear tooth (RR) Pulse count Rear right gear tooth pulse count
CN2-7 Gear tooth (RL) Pulse count Front left gear tooth pulse count
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CEN40039-01 40 Troubleshooting
Analog output
Clicking the “Enter Maintenance” button in the main window in manual mode controls the drive controller’s
output by changing the Auto/Manual key switch to AUTO.
NOTE: Change the Auto/Manual key switch to the AUTO position to control the output of the drive controller.
1. Analog output signal monitor
Unit of
Pin no. Name Comment
measure
CN2-11 Accel Signal Out Volt Acceleration signal to GE
CN2-1 Retard Signal Out Volt Retard signal to GE
CN3-5 S/T Valve OUT (Right) mA The output value to S/T valve solenoid
CN3-15 S/T Valve OUT (Left) mA The output value to S/T valve solenoid
CN3-25 Front Brake mA Output to the hydraulic front brake solenoid
CN3-35 Rear Brake mA Output to the hydraulic rear brake solenoid
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Truck position
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GYRO
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Left Right
Name
[pulse count] [pulse count]
Front Speed Left front tire pulse sensor count Right front tire pulse sensor count
Rear Speed Left rear tire pulse sensor count Right rear tire pulse sensor count
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Nav Ready
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GPS
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REG
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For “Auto Apply Brake,” clicking the “Enter Maintenance” button in main window in manual mode controls
the safety controller’s output by changing the Auto/Manual key switch to AUTO.
The green light shows that the output signal of the safety controller is ON.
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The red light shows that the input signal to the safety controller is ON.
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CEN40039-01 40 Troubleshooting
The red light shows that the input signal to the safety controller is ON.
NOTE: Refer to 930E-4AT shop manual for detailed information of cautions.
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FIGURE 40-34.
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CEN40039-01 40 Troubleshooting
Engine control
This window shows input and output.
The red light and green light show that the signal is ON.
I/O monitor
Pin no. Name ON OFF Comment
CN2-19 Stop Engine GND OPEN When the signal is ON, the engine stop relay
is activated.
CN2-2 Engine Running Signal GND OPEN Alternator signal
I/O control
When the STOP button is clicked, the safety controller outputs signal to CN2-19.
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ODS
To close the “ODS” window, click .
Motor control
Name Unit of value Comment
Reference Angle deg Reference motor angle (–90 to 90 degrees)
Potentio Angle deg Current motor angle (–90 to 90 degrees)
Potentio Meter V Potentiometer value (–5 to 5V)
Radars
Comment
Scan Index When the radar works properly, the index increases.
Target Number The number of targets the radar is detecting. If something is in front of the radar, it must
register a number.
Error1-Error5 This is for future development (not in use).
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CEN40039-01 40 Troubleshooting
For Auto Apply Brake, clicking the “Enter Maintenance” button in the main window in manual mode controls
the safety controller’s output by changing the Auto/Manual key switch to AUTO.
Digital output
The red light shows that the output from the safety controller is ON.
FIGURE 40-37. SAFETY ALL I/O STATUS MONITOR WINDOW – DIGITAL OUTPUT
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CEN40039-01 40 Troubleshooting
ClickDigital input
The red light shows that the input to the safety controller is ON.
FIGURE 40-38. SAFETY ALL I/O STATUS MONITOR WINDOW – DIGITAL inPUT
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CEN40039-01 40 Troubleshooting
FIGURE 40-39.
A3* Park brake applied Amber-24VIM/52AL E6* Retard at reduced level Amber-12MD/76LR1
B3* Service brake applied Amber-12MD/44L *Brightness for these indicator lamps can be adjusted
C3* Body up Amber-12MD6/63L by using dimmer control.
D3* Dynamic retarding Amber-12MD/44DL
E3 Stop engine Amber-12M/31MT
A4* Starter failure Amber-21SL/24VIM
B4* Manual back-up lights Amber-24MD/47L
C4* 5 min. shutdown timer Amber-12MD/23L1
D4* Retard speed control Amber-12MD/31R
E4* Check engine Amber-12MD7/419
A5 No propel/no retard Red-12M/75-6P1
B5 Propulsion system Amber-12F/79WI
warning
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Drive controller
Name Unit Comment
Hub Number or times Number of times the heartbeat data is sent from hub to drive
controller via CAN-bus after controller power is ON
CGC Number or times Number of times the heartbeat data is sent from CGC to drive
controller after controller power is ON
MBI Number or times Number of times pay load data is sent from MBI to drive
controller via CAN-bus after controller power is ON
Safety (CAN-A) Number or times Number of times heartbeat data is sent from safety to drive
controller via CAN-bus (CAN-A) after controller power is ON
Safety (CAN-B) Number or times Number of times heartbeat data is sent from safety to drive
controller via CAN-bus (CAN-B) after controller power is ON
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Safety controller
Name Unit Comment
Hub Number or times Number of times heartbeat data is sent from hub to safety
controller via CAN-bus after controller power is ON
CGC Number or times Number of times heartbeat data is sent from CGC to safety
controller via CAN-bus after controller power is ON
MBI Number or times Number of times pay load data is sent from MBI to safety
controller via CAN-bus after controller power is ON
Drive (CAN-A) Number or times Number of times heartbeat data is sent from drive to safety
controller via CAN-bus (CAN-A) after controller power is ON
Drive (CAN-B) Number or times Number of times heartbeat data is sent from drive to safety
controller via CAN-bus (CAN-B) after controller power is ON
RBI 1 Number or times Number of times tracking data is sent from RBI 1 (right) to safety
controller via CAN-bus after controller power is ON
RBI 2 Number or times Number of times tracking data is sent from RBI 2 (center) to
safety controller via CAN-bus after controller power is ON
RBI 3 Number or times Number of times tracking data is sent from RBI 3 (left) to safety
controller via CAN-bus after controller power is ON
RBI 4 Number or times Number of times data is sent from RBI 4 (steer) to safety
controller via CAN-bus after controller power is ON
MBI controller
Name Unit Comment
Interface Module - Status of IM controller. "Ready" or "Not Ready".
Payload Meter - Status of PLMIII controller. "Ready" or "Not Ready".
VHMS - Status of VHMS controller. "Ready" or "Not Ready".
Flight Recorder - Status of Flight Recorder. "Ready" or "Not Ready".
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The red light shows that the input to the drive controller is ON.
Pin no. Name ON OFF Comment
CN3-19 Brake Lock Switch GND OPEN Signal is ON when parking brake is active.
CN3-20 Auto Apply Monitor GND OPEN Signal is ON when brake lock switch in cab is
pressed.
CN3-29 Park Brake Press SW GND OPEN Signal is ON when auto apply brake signal is
ON.
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CEN40039-01 40 Troubleshooting
HeartBeat IN (Drive)
Pin no. Name ON OFF Comment
CN2-2 HB from Observer GND OPEN Signal is blinking.
Shift Control
Clicking the “Enter Maintenance” button in main window in manual mode controls the drive controller’s out-
put by changing the Auto/Manual key switch to AUTO.
NOTE: Change the Auto/Manual key switch to AUTO position to control the output of the drive controller.
1. Slide the SHIFT COMMAND BAR to control the digital outputs.
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CEN40039-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 03-11
50 930E-4AT
CEN40040-01
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40 Troubleshooting
AHT Inspection Manual
AHT system inspection ......................................................................................................................................... 2
Emergency switch inspection and login to CGC inspection mode........................................................................ 3
Mode lamps inspection ......................................................................................................................................... 4
Headlights inspection ............................................................................................................................................ 5
Horn inspection ..................................................................................................................................................... 5
Caution lamp inspection........................................................................................................................................ 6
ODS inspection ..................................................................................................................................................... 7
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CEN40040-01 40 Troubleshooting
Failure to do so may lead to a serious accident. Make sure of the following things:
1. Before starting the engine, perform standard • Truck must be parked with brake and
completely stopped on flat ground.
truck ground level inspection and AHT equip-
ment walk-around checking. • Truck tray is empty.
AHT equipment walk-around checking: • Auto/Manual key switch is in the MANUAL
position and the green mode light is on.
a. GPS antenna, MasterLink antenna
• Shift lever position is “P.”
b. Oil leakage of steering valve, brake valve,
and other hydraulic system
c. Steering potentiometers
d. ODS sensors
e. REG laser sensor head
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40 Troubleshooting CEN40040-01
80742
FIGURE 40-4. ENTER PIN
5. The Emergency Button Inspection screen
shows up.
• Click OK to proceed to inspection mode.
FIGURE 40-1. CGC SCREEN
2. If Login screen shows up, click Log In.
Emergency Button Inspection
OK
80744
FIGURE 40-5. EMERGENCY BUTTON
INSPECTION SCREEN
FIGURE 40-2. LOGIN SCREEN
6. Push/Pull the Emergency button according to
3. Input operator ID by using the key pad. the message on CGC.
80739
FIGURE 40-3. INPUT OPERATOR ID
FIGURE 40-6. PUSH/PULL 80763
EMERGENCY BUTTON
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CEN40040-01 40 Troubleshooting
FIGURE 40-8.
FIGURE 40-11.
8. Click Inspection to proceed to AHT inspection.
2. Click Start .
FIGURE 40-13.
FIGURE 40-10.
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FIGURE 40-16.
FIGURE 40-19.
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CEN40040-01 40 Troubleshooting
FIGURE 40-23.
FIGURE 40-20. 4. Wait until a message is displayed.
• If there is no failure with the caution lamps,
2. Click Start . the message “Success” will be displayed.
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FIGURE 40-26.
2. Click Start .
FIGURE 40-29.
30m
30m
FIGURE 40-27.
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CEN40040-01 40 Troubleshooting
© 2011 KOMATSU
All Rights Reserved
Printed in USA 04-11
8 930E-4AT
®
www.komatsuamerica.com