WHAT ARE THE FUTURE TRENDS & ISSUES IN

HOSPITALITY INDUSTRY

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Future Trends in Hospitality Management
 The internet has caused serious changes in our consumption habits and will continue to do so. It is
possible to reach the information, to investigate the accuracy of the information obtained, to evaluate
different opinions about the results obtained and to make a decision in a short period of time you will
spend on the screen.
 Social media usage will go beyond video and photo sharing. It will affect the interactive sharing
sector. People will want to see, hear, and feel more simultaneously.
 It is also important to provide a seamless online booking experience. The online booking option
offered by your property should work perfectly.
 Mobilization will continue to gain importance. This means that enterprises will have to strengthen
their position in the market by doing more mobile-focused work.
 Economic short comings force people to unite and share in a common cost pool. With common travel
platforms, people can share their travel expenses and accommodation expenses with airbnb.
 The concept of the internet of things and become familiar with the online and technological
transformation of things. It is estimated that nearly 40 million objects will go online within 5 years.
 As a result of big data usage and CRM analysis, consumer behavior, and habits will be recorded and
every consumer experience will be personalized.
 The concept of virtual reality will enter our lives more and more. Hotel or holiday companies offer
their services to their target audiences, usually through websites or brochures and other
advertisements.

Issues in Hospitality Management

 Worker Burnout
 Shortage of Workers