Centennial College

BUSN 733 – Business Communications

Team Charter Agreement – Winter 2024

Team Roles Telephone E-mail Address

Members
Sachin Jaswal Project Leader 6479374317 sjaswal6@my.centennialcollege.ca
Vinith Research Director 4372429260 vramasa5@my.centennialcollege.ca
Manoj Technical Director 4376629381 msekar2@my.centennialcollege.ca
Simranjit Marketing 4376614540 Skau1609@my.centennialcollege.ca
Director
Monika Communications 6477215061 M890@my.centennialcollege.ca
Director

Mission Statement:
 Our team is dedicated to cultivating and encourage professionalism in the
workplace, with a specific attention on navigating cross-cultural dynamics within the
ever-evolving supply chain industry. Our mission is to create an environment that
cherishes diversity, encourages open communication, and adopt cultural differences
to enhance collaboration, innovation, and success in the global business landscape.

Team Values & Rules:

Professionalism:
 Maintaining a standard of behavior, conduct and attitude in all professional
relations.
 Showing respect for co-workers, clients, and stakeholders.

Diversity and Inclusivity:

 Acknowledging and appreciating the multiple of views present in the team.
 Making sure that every member of the team feels that he or she is part of the team.

Collaboration:
 Actively searching opportunities for cross-cultural collaboration and knowledge
exchange.
 Acknowledging and appreciating the unique contributions of each team member.

Continuous Learning:
 The commitment to continuous education on the global workplace culture, trends
within the industry, and cross-cultural skills.
 Promoting professional development to keep up-to-date and adapt to changes.
Adaptability:
 Adapting change as an opportunity for growth and improvement.
 Contributing an environment that encourages flexibility in response to progress
challenges.

Communication:
Open and Transparent Communication:
 Encouraging team members to openly express their thoughts, ideas, and concerns.
 Establishing a culture where feedback is constructive and well-received.

Regular Updates:
 Utilizing regular team meetings and digital communication tools for sharing project
updates, challenges, and achievements.
 Ensuring agendas are circulated before meetings to facilitate preparation and active
participation.

Cultural Awareness:
 Acknowledging the importance of cultural awareness in communication.
 Providing resources and training to enhance understanding of diverse cultural
backgrounds.

Meetings & Schedule:

Punctuality:
 Highlighting punctuality to show respect for the time of one another.
 Establishing standards for punctual meeting attendance and compliance with
deadlines.

Agenda Setting:
 Making sure that agendas are well prepared before meetings to help focus and
increase productivity.
 Enabling the team members to propose agenda items in the context of relevant
issues.

Regular Check-ins:
 Encouraging frequent informal check-ins to preserve a feeling of connectedness.
 Promoting informal communication to build rapport among the team members.

Day Time Location

Tuesday 4:00 – 5:00 Room C3-15 or alternate

Decisions & Conflicts:

Consensus Building:
 Pursuing oneness in decision-making to involve different opinions.
  Promoting open discussions and brainstorming sessions.

Conflict Resolution:
 Implementing a conflict resolution process that includes open discussion and
mediation.
 Encouraging empathy and understanding during conflict resolution.

Violation of Values, Expectations, or Rules:

 Every team member acknowledges that a consistent or significant breach of values,
expectations, or rules, as outlined and not limited to them, will lead to the following
course of action (with consideration for circumstances beyond an individual's
control):

Handling Violations:
 When two incidents happen, the other team members will have conversation with
the individual about the problem.
 A verbal warning will be given at a formal meeting, the notes of which will be
recorded.
 If a repeat offense happens, team members will vote collectively on the need to
eliminate the individual from the team.
 In case the team votes for removal, the decision will be presented to the instructor
for approval or mediation.
 Recognition of the fact that a team member that has been remove from this team
project will get a zero grade for their contribution in this project.

Feedback Mechanism:
 Creating a clear feedback system that enables team members to raise their concerns.
 Maintaining confidentiality and ensuring that the environment in which the feedback
is delivered is free from judgment.

Corrective Actions:
 By taking corrective actions that aim at education, development, and development.
 Developing a culture of lifelong learning and development.

The undersigned, as team members, willingly, without pressure, agree to all the terms and
conditions of this Team Charter.

Dated at Scarborough, this 29th day of January 2024.

Sachin Jaswal Manoj

Vinith Monica
Simranjit

Approved/signed off by:

RT Ron Tsang
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