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PROPÉT ONE LT
available in Men’s & Women’s
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star power
You’ve seen your birth, your life and death; you worn by Carmelo Anthony, Derek Jeter and Roy Jones, Jr. The way he
might recall all of the rest. Did you have a good convinced Skechers CEO Robert Greenberg, then CEO of LA Gear,
world when you died? Enough to base a movie to give him his first big break would make a terrific movie scene. So
on? —Jim Morrison would Edwards receiving a signed version of the shoe he designed for
Roy Jones, Jr.’s title bout reading “new heavyweight champion”—the
OVER THE PAST quarter century, I’ve had the day before Jones’s fight.
pleasure of featuring thousands of people in these Edwards decided to walk away from his dream job to launch a design
pages. Each of them is unique, though they share academy that gives people of color a chance—for free—to fulfill their
the common trait of involvement in the shoe sneaker designer dreams too. Over the past decade, the academy has
business. Designers, retailers, manufacturers, served as a pipeline of new talent, while also addressing the industry’s
reps, marketers, middlemen, spokespeople, suppliers, influencers, lack of diversity. Edwards is now leading the charge to open PLC in
hustlers, hucksters…many kinds of people make up our dynamic Detroit, which will eventually offer a full range of design programs—on a
industry. They all come from somewhere and got here somehow. new campus, to boot. DBI, parent company of DSW, has also partnered
They all have stories. with PLC to open the first ever Black-owned U.S. factory that will see
Our industry is quite diverse in that regard. People hail from around the graduates design shoes sold exclusively in its stores. It reads like a Best
world. Their paths into this business are just as diverse. There are those Oscar contender. And there are more great scenes ahead.
who represent the latest generation of families with deep shoe legacies. Edwards’ industry legacy is already remarkable. Until a movie about
They were born into this business and their his life comes out, I highly recommend
veins seem made of shoe leather. Others reading the article in this issue. It is one
follow a less linear but still logical path into of the most inspiring shoepeople stories
the industry—like architects who go on to Edwards’ industry I’ve had the pleasure to write. Edwards
become shoe designers. Pierre Cardin, Tom could have ridden off into the sunset as
Ford and Virgil Abloh, to cite a few. legacy is already remarkable. one of the great sneaker designers of all
Then there are those who come to our Until a movie about time. Instead, he is defying the odds again,
industry out of left field. For example, the creating a completely different legacy that
couple who founded New England Loom (p. his life comes out, I highly pays it forward on an industry-altering
52). What started a few years ago as a vintage scale. He is one of a kind.
rug boutique is entering the wholesale shoe
recommend reading the Speaking of legacy, it is with sadness
business this fall with its “no two mules are article in this issue. that I note the passing of Thomas Hudson,
alike” collection made from rug remnants. Jr., the founder of Footwear Plus. Some of
Lyndsay and Josh Graziano’s path, through you may remember “Tommy” from when
a partnership with a Turkish factory, is he owned the publication, 1990 to 2005.
refreshingly unexpected. Welcome. It was his vision to introduce a colorful,
Then there’s the made-for-Hollywood story of Dr. D’Wayne Edwards, fashion-focused magazine that mirrored the beauty of our industry. It
legendary sneaker designer, founder of the Pensole Design Academy was a completely fresh concept at the time—one that set a new editorial
and now president of the new Pensole Lewis College of Business & standard for our industry and all trade publications.
Design (PLC). He is the latest recipient of our Plus Award for Life- I worked for Tommy for 12 years and spent a decade as editor-in-chief
time Achievement (p. 13). Edwards’ life story is truly exceptional. As a of the magazine. A deep-sea fisherman at heart, he let me chart my own
Black kid growing up in the murder capital of America, his dream of course. And while such freedom surely had risks, especially for a young
becoming a sneaker designer seemed impossible. But he reached the editor, he always encouraged me to cast a wide net and to speak my mind.
pinnacle of brands at the top sneaker company in the world. His journey If I missed the mark, he never criticized. He just said, “Try again.” Being
there reads like a movie script. Edwards, who couldn’t afford college, given the trust, support and freedom to create is rare. It helped me grow
has blazed a trail for others like him to follow. During his decade-long as an editor and a writer. It’s the mark of a good publisher. Also, Tommy
reign as Design Director for Jordan Brand he designed iconic styles didn’t have a mean bone in his body. That’s a good legacy to have, too.
Greg Dutter
Editorial Director
23
The
rd
Annual
Plus Awards
R E C O G N I Z I N G O U T S TA N D I N G
A C H I E V E M E N T I N D E S I G N A N D R E TA I L .
DR. D’WAYNE EDWARDS is a statistical anomaly begin creating their own sneaker designer legacies.
of Powerball proportions. For starters, the odds of How’s that for a Hollywood ending?
surviving past his 18th birthday in what was then But Edwards’ incredible career story is still unfold-
the murder capital of America—Inglewood, CA in ing. The latest chapter will have far-reaching and
the ’80s —were against him. His odds of living to see lasting impacts in the worlds of footwear, apparel,
25 decreased—while the odds of winding up in jail packaging and furniture design. That’s because
increased—with each passing year. The odds of attend- Edwards’ Portland, OR-based Pensole Design
ing college (he didn’t), let alone becoming a president Academy decided to go to college. Last fall, Edwards,
of one (he is) were astronomically low. The odds that along with co-founding partners the Gilbert Family
Edwards would become one of three sneaker designers Foundation and Target, petitioned Michigan to
in history to have at least one of their designs on sale become the newly formed Pensole Lewis College
at Foot Locker for 30 years running were longer than of Business & Design (PLC) in partnership with
getting struck by lightning on a sunny day. Edwards, a the College for Creative Studies (CCS). In doing
McDonald’s employee during his teen years, probably so, the Detroit-based institution has reopened the
had better odds of winning its Monopoly game (report- state’s sole HBCU (Historically Black Colleges and
edly one in 451,822,158) than of achieving all that he Universities) with a new name and vision. The
has accomplished in his remarkable career. school, the first HBCU to focus on design, will offer
Edwards’ career story reads like a Hollywood script. free tuition to a majority of students, supporting
Poor kid lives out his childhood dreams to become people of color who are creatives, designers, engi-
head sneaker designer for the pinnacle of athletic neers and business leaders. The school is also the
brands (Jordan) through determination, talent, pas- Dr. D’Wayne Edwards first mothballed HBCU in the country to officially
sion and a dash of sneaker fate—thanks to LA Gear reopen. Plans include building a new campus and
and Skechers Founder Robert Greenberg, who gives him his big break. (More expanding degree programs.
on that later.) Hip hop legends Biggie Smalls, Tupac Shakur and Snoop Dogg There’s more. Last month, DBI, parent company of DSW, announced it is
wear his creations, as do sports heroes Derek Jeter, Carmelo Anthony and Roy partnering with PLC on the opening of JEMS by Pensole, the first Black-owned
Jones, Jr. Edwards even designs the equestrian boot worn during a U.S. gold U.S. footwear factory. The $2 million investment will produce shoes designed
medal performance at the 2008 Summer Olympics in Beijing. by PLC graduates and will be sold exclusively at DSW.
But that’s just part one of this epic, sneaker-laced biography. The second half All this because a poor kid in Inglewood absolutely loved sneakers. That’s
of Edwards’ career is a pay it back/pay it forward story sure to keep audiences where Edwards’ story begins—one truly made for Hollywood.
riveted. Once again, it defies all odds as it sets in motion a transformation of the
entire footwear and design industries. In this heroic true tale, Edwards walks SCENE 1: THE ORIGINAL SNEAKERHEAD
away from his 10-year reign as Design Director of Jordan Brand to launch an
academy aimed at teaching the art of sneaker design to people of color—for 1 All Edwards ever dreamed about as a kid was to become a sneaker
designer. He started sketching kicks in middle school and, by high
free. His Pensole Design Academy quickly gains the support of leading sneaker school, he was stopping into local hardware and shoe repair shops
companies like Adidas, New Balance and Nike, which fund bootcamp-like, regularly to pick up the early tools of his trade to customize his sneakers—an
two-week design programs as a way to bring long-overdue diversity to their exacto knife, duct tape and dye. Soon he was customizing kicks for his basket-
workforces. Soon after, art schools reach out to partner with Pensole. Edwards, ball teammates and other kids at school. “That became my little side hustle,
who couldn’t afford to attend college, soon finds himself leading classes at but it really started because I had to be different than everybody else,” he says.
the top product design school in the country (ArtCenter College of Design in “I still have the same problem to this day: My fear is walking into a room and
Pasadena, CA), the number-one fashion institution (New York’s Parsons School someone has the same pair of shoes on as I do.”
of Design), and one of the world’s top engineering schools (Massachusetts At age 17, Edwards even won a sneaker design competition sponsored by
Institute of Technology). Along the way, a steady stream of Pensole graduates Reebok—only to be told to come back in four years after he earned a design
2
Fate plays a leading role in Edwards’ story. His big break comes by and Karl Kanai. The brands were going to be big, he told his friend/mentor,
chance after landing a job at a temp agency. Edwards’ coworker and if they ever decided to do shoes, Skechers should think about getting in
didn’t want to file papers at LA Gear, so they sent Edwards instead. on the trend. Greenberg listened and, after signing the licensing deals for both
“If he’d gone, my whole life would have been completely different,” he says. brands, he recruited Edwards as head designer. Soon after, Edwards’ designs
Edwards was thrilled just to be inside a sneaker company. He peppered the donned the feet of hip hop royalty—Tupac, Biggy, Snoop, Dr. Dre and Nas.
designers with questions, asking how he might get a job like theirs. They all told “Those were not paid endorsements,” he says with pride. “It was just crazy to
him he needed a college degree. Then Edwards took matters into his own hands, think these legends of hip hop were wearing my shoes.”
through LA Gear’s suggestion boxes. Ever the entrepreneur, he put sneaker Edwards had officially arrived. Over the next few years, he designed for
sketches drawn on 3x5 index cards in the box every morning before he went to Cross Colors and Karl Kanai and, when those license deals were not renewed,
work in the mailroom for sixth months—180 shoes! “That was my Instagram,” Greenberg gave him the green light to launch his own brand, Sity. “I was traveling
Edwards says. “I knew somebody would see it, and I hoped at some point they’d all over the world and noticed how sneakers were different in other countries,
show it to the design department and they’d buy it from me.” and I wanted to bring back some of that style to the kids in the ’hood,” he says.
Then one day Edwards heard his name over the intercom, with an order to Sity’s first collection sold out, and in 2000 an industry publication ranked
report to the president’s office. “I’m like, damn, did I mess up that bad at fil- the brand second to watch out for behind Jordan. Pretty good company—and
ing papers that Robert Greenberg wants to fire me personally?” He walked in another sign of things to come.
slowly and saw a bunch of his design cards splayed out on Greenberg’s desk. Sity plans were moving forward, but then Skechers began transitioning to
He braced for the CEO to lower the boom. Instead Greenberg said, “So, I hear going public. The decision to divest of new projects became paramount, and
you’re the person putting all these sketches in my boxes.” Edwards apologized Sity was one of the casualties. “Leaving Skechers was hard,” Edwards says. It
profusely and said he just loved drawing sneakers. After a few get-to-know- was hard for Greenberg too, but he knew he had made a positive impact on
3
Edwards, fresh off of Sity, needed a new job. That’s when a col- two NCAA championship teams, NBA star Ray Allen and Roy Jones Jr., who
league tipped him off that Nike was looking for someone to help won several belts in Edwards’-designed shoes, including the heavyweight cham-
them compete with Timberland in the outdoor space. The friend pionship in 2003. “He actually signed a half pair for me on the day before as the
connected Edwards with Drew Greer, an “industry legend” who Edwards says ‘new heavyweight champion,’” Edwards says. “That was pretty cool.”
prepped him for the interview. Edwards will never forget that first day at the Edwards says his designs are all his children; there are no favorites. “I’ve
Beaverton headquarters. “It’s every sneakerhead’s Wally World,” he says. “I was always had the mindset that if I picked a favorite, whatever I did next wouldn’t
in awe; I’d never even been to Oregon.” Two weeks later, Nike ACG offered him be good enough.” He enjoyed pushing the envelope each season. He loved his
a job. As far as he was concerned, it was a daily pass to the world’s greatest Nike tenure, but the work was grueling and, toward the end of his decade,
sneaker park. he wanted to give back to young designers like himself—kids who needed their
Nike ACG was located in the Jerry Rice building, one floor below Jordan big break. He didn’t want to be known only for his designs. When first visiting
Brand. “I was this close to Jordan, so I’d sneak upstairs just to smell what the Nike, “I was introduced to people by their name and the shoe they designed,”
air was like,” Edwards confesses. Design director Bob Mervar didn’t mind. One he recalls. “I understood the reference, but I didn’t like it.”
day Mervar asked Edwards if he would like to “work on some stuff.” Edwards Around this time, the sneaker game went digital with forums like Nike Talk,
jumped at the chance for another side hustle. Within a year, a full-time spot Nice Kicks and ConceptsKicks. Kids often posted their sketches. A few even
opened and Edwards got the job. The following year, Mervar left for another emailed them directly to Edwards. “These kids were hungry to design sneakers
category and Edwards assumed the role of design director. He had to pinch for a living,” he says. “They would love to do what I’m doing, so I never took my
himself—often. job for granted.” One such-up-and-comer was Jason Petrie, whom Edwards
“The most memorable aspect of the experience, besides meeting Michael communicated with online; Petrie went on to design all the Lebron James
Jordan, was my second project, which was a redesign of the Air Jordan 2,” styles for 10 years. He later thanked Edwards for the free mentoring. That’s
Edwards remembers. “That was the last shoe I drew in high school. So 12 when Edwards started devoting more attention to mentoring his interns—and
years later that was a full-circle moment that told me this is where I was that made him rethink his industry legacy.
meant to be.” “Even though Spike says ‘It’s gotta be the shoes,’ I didn’t want it to be that,”
Edwards held court over Jordan Brand designs for the next decade. At the he says with a laugh. “Mentoring drove me to think about things differently.”
beginning, it was a $275 million business; 10 years later, it had zoomed to In 2008, Edwards created the Nike design competition Future Sole. At the
$1.3 billion. “It was an amazing ride,” he says. “We worked extremely hard. time, the company employed only six Black footwear designers. Nike wanted
ACTIONS
SPEAK LOUDER THAN WORDS.
JonesAndVining.com PensoleLewisCollege.com
4
Coming off the success of Future Sole, Edwards took an eight- opportunities combined with the wealth of knowledge provided by D’Wayne
week sabbatical. He thought about the kids he had mentored who and the Pensole staff are priceless,” he says. “It is truly an experience that cannot
had gone on to become successful designers. Realizing he drew be replicated anywhere else.” Johnson learned everything there is to know about
the greatest professional satisfaction from their achievements, he decided on the process of creating a product the “D’Wayne Way.” Those tenets include:
a career change. Always design for a purpose, as “The world doesn’t need more shoes”; solve
“I wanted to give it all back, because those kids are just like me when I was problems; create product for specific consumers; and integrate true storytelling
a 17-year-old in Inglewood trying to figure out life. That’s what I want to be into the product. “This formula always creates the best product,” Johnson says.
remembered by,” Edwards says, noting that The Rules of the Red Rubber Ball,
written by a former Nike exec, helped crystalize his desire. “It’s about finding SCENE 5: COLLEGE BOUND
5
your true passion, and I realized my red rubber ball is a yellow No. 2 pencil, The PLC deal came together quickly, starting in mid 2020. Pensole
because it designed my life. Without that object—one that I use to this day—I had been growing steadily—Edwards was looking for a bigger
wouldn’t have done anything that I’ve done for the last 33 years. That’s why campus site in Portland—but the murder of George Floyd changed
the school is named ‘Pensole.”’ everything. Corporations started reassessing their investment in Black com-
Launching a school from scratch is not easy. But Edwards had the bones of munities, and Edwards decided to pivot.
a curriculum from the mentoring he’d been doing. So he reached out to the “Pledges started happening, and we’re talking billions of dollars,” he says. But
University of Oregon at Portland, which had just launched a product design when it came to potentially donating to design schools, corporations discovered
program, and asked to teach a class. They agreed and the Pensole Design few options. Of the 96 schools in the U.S. that offer design or art programs,
Academy was born. Black students comprise only nine percent of total enrollment. Worse, only two
“I flew in 40 students from around the world,” Edwards says of his inaugural percent of them graduate. Just nine percent of HBCUs offer design programs,
class. “I designed a two-week program, because that was how long you had to and those are in graphics and apparel—none offer product design, which is the
design a shoe from start to finish at Nike. I wanted to put the kids through primary degree for athletic footwear. “That’s why there’s a lack of diversity in
exactly what it was going to take for them to make it in this industry.” the industry—because those kids aren’t in college,” Edwards says.
The students logged 14-plus hours every day and loved every minute of it. Corporations began reaching out to Edwards. They liked Pensole’s model
Edwards also brought in Nike designers as guest mentors. “They got an immer- because it got results. Its success had already caught the attention of a Dan
sive experience, as it was important for them to see that there were multiple Gilbert, founder of Quicken Loans and Rocket Mortgage, who suggested on
ways to get into this industry,” he says. Proof of Pensole’s potential: Of the 40 several occasion that Pensole move to Detroit. “I kept saying no. It didn’t make
kids in that class, 37 work as designers in the industry. sense, there was no shoe industry in Detroit,” Edwards recalls. But then fate
Word quickly spread. Edwards received a call from the ArtCenter College of dealt him another winning hand.
Design in Pasadena—the school that would later award Edwards an honorary In mid 2020, Edwards was speaking with a former student about how
degree—asking him to teach a class. It marked the start of a 10-year partnership Detroit’s CCS should partner with an HBCU to increase its diversity. The for-
with the institution. Soon after, Parsons School of Design reached out to Edwards. mer student mentioned that Detroit used to have an HBCU, the Lewis College
So did MIT. “So here I am, the kid who never went to college, teaching at the top of Business. Edwards was immediately intrigued. He researched the founder
design schools in the country,” Edwards says. By that point he knew he didn’t (Violet T. Lewis), the reasons the school closed and why its efforts to reopen
want to return to corporate life. “I fell back in love with design and teaching. failed. A realtor who had just sold the school’s building put Edwards in touch
Seeing that look in the kids’ eyes…I didn’t want with the Lewis family. He contacted them and
to remove that emotion by going back to work.” shared his vision for reopening the college with
Edwards in front of the former home of the Lewis College of
Edwards officially left Nike on April Fool’s Day Business, Michigan’s only HBCU, that will reopen as PLC.
a design program component. “They loved the
2011. Over the next decade, as he grew Pensole idea. They said their grandmother would have
Design Academy, he gathered knowledge on what loved what we teach at Pensole, because that’s
would become PSL. He didn’t know with who, how she started the school in 1928 in Indiana,”
when or where yet, but teaching at top designs he says. “They liked the vision I had for the
schools laid the foundation. “I was learning about college moving forward, so we entered into
culture, curriculum and the education system,” he an agreement to bring it back.”
says. “I took bits and pieces from them all.” It’s the Edwards now had a good reason to call
same way Edwards approached design projects. Gilbert, who committed funding as a found-
“I learned everything I could and then, to use a ing partner and offered to match anyone who
Bruce Lee expression, took what was useful and matched his initial donation. Edwards also got
released what was useless.” support from Target. He was meeting with >55
A Big Year
BIG IS THE apt word to describe Birkenstock in 2021, the most successful year Why are the new German factories a big deal? Our multi-million invest-
in the company’s history. The German brand recorded big growth, expanded big ment program is quite unique in an industry that is used to handing over
into product categories and announced big plans to open two new European production to third-party suppliers. It will allow us to expand our production
factories soon to keep up with the growing demand. But the biggest news of capacity from around 30 million pairs to 40 to 50 million pairs and create
all: its acquisition by L Catteron, the private equity firm backed by LVMH, for at least 1,000 new jobs in Germany. For outsiders, it may be unusual to
an estimated $3.5 billion. That’s huge—on many levels. invest so much money in an industry that has more or less turned its back
Birkenstock is no longer strictly the family-owned business it had been on Europe and moved to Asia. But not for us. We are made in Germany.
for nearly 250 years. The brand is now part of a conglomerate that features With these investments, we’ll strengthen our supply chain as well as show a
powerhouse fashion labels Louis Vuitton, Christian Dior, Celine and Givenchy. clear commitment on the part of our shareholders to Germany. And maybe
Concerns about funding brand expansion went poof. But the acquisition is one more surprise: We’ll be investing in our orthopedic roots with Deep
much bigger than that. On a macro scale, it reflects how comfort is fashion. Blue Footbed, marking a new strategic chapter. Never forget, Birkenstock
The granola, tree-hugging, anti-fashion, most renowned is the inventor of the footbed.
comfort brand is now a part of one of the world’s biggest
fashion houses. Comfort is officially cool. What was the biggest surprise of 2021? I was a bit
Here, CEO Oliver Reichert reflects on Birkenstock’s big surprised to see how much progress we, as a society,
year. A year that again broke records and, perhaps more made in a more conscious and healthier lifestyle. It
importantly, laid the foundation for the brand to reach new took a pandemic for people to take a closer look at their
levels of growth in the years ahead. —Greg Dutter lifestyle. People care more about their health, eating
habits, how/where they worked, etc. They started
How was business overall in 2021? It was another to reflect about their desk, their chair and how they
record year with overall growth of over 30 percent. Our dressed. Many people who tended to be uniform in the
business performed extremely well across all categories, past reinvented themselves, and Birkenstock was a big
channels and markets. Our DTC business developed part of this movement. We’ve seen this in our sales,
fantastically, with our own digital channel performing which have literally gone through the roof overnight.
best and, most remarkably, with no repercussions for the
wholesale channel, even compared to 2020, when online What was toughest challenge faced last year? To
received a strong boost due to the pandemic. Things also serve the dramatically growing demand while facing
went extremely well for us in the U.S. where we are one limitations in our production capacity. We’ve been
of the most popular footwear brands. I’m truly impressed Oliver Reichert, CEO, Birkenstock
sold out for 10 years in a row. Of course, it’s a good
by the passion with which our teams and partners made problem to have, but it’s still a challenge as we want to
2021 the most successful year in our company’s history. meet the expectations of our partners and consumers.
I say this with humility as 2021 was an incredible challenge for our industry. Partnering with L Catterton allows us to pave the way to the next chapter
in our growth story. With that backing, we’ll be able to grow our business
What were some key product highlights? Where do I begin…2021 was such into a new dimension while staying true to our roots and values.
a busy year. We’re currently seeing a strategic push for the last fall/winter col-
lection, so our share increased to 40 percent of our business in 2021. The push How would you grade your team on navigating through such unprec-
is driven by our cozy winter trends with shearling sandals, shoes, boots and edented challenges? This team is doing an extraordinary job—and not
home styles. Our main business continues to grow in spring/summer, driven just in the pandemic, but for 10 years now. It doesn’t matter whether it’s
by sandals, such as our new highlight, the Gizeh Big Buckle. We are also seeing the C-level or a factory worker, everyone is burning for their ideas and
positive trends for new product drops such as the Teddy platform sandal in fighting for a greater cause, which is far bigger than each of us individu-
our on-trend eggshell color and our new Arizona Split in exciting color blends. ally. You can see and feel that in our products—every detail is extremely
We’re also seeing fantastic progress in our closed-toe business—this part of the well thought out and perfection is pushed to the highest level in every
business is becoming more and more important. corner of our company.
On the collaboration side, our project with Jil Sander, launched in June,
saw a huge response in the global fashion scene. It took two years for the Looking back on 2021, what are you most proud of ? That we stayed
product to be ready. We chose to work with Jil Sander, believing in the new relevant without having to compromise on our values and beliefs while
perspective of Lucie and Luke Meier. They’ve given this important brand many constants in life were turned upside down. And, while doing so, being
relevance and authenticity. Together we achieved what we always strive for: a reliable partner for our employees, suppliers, distribution partners and,
newness and product innovation. last but not least, fans.
Swan Song
ALAN MIKLOFSKY, RECENTLY retired owner of Alan’s Shoes in Tuscon,
AZ, ended on a high note. Not only did he snag a Plus Award for retail excel-
lence, the veteran retailer finished 2021 with two strong quarters—as more
people became vaccinated—that enabled the two-store business to top 2019
sales and would have topped the 20-year-old chain’s best year ever of 2018 if Alan Miklofsky: the
man and his store.
he could have gotten his hands on more inventory.
Blame it on the pandemic, and the fact that in the sit-and-fit world lots
of customers are repeat style purchasers—or nothing. “We just couldn’t get
some of those key athletic styles in all the sizes and widths that our customers more knowledgeable about our products,” he says. “That meant that our efforts
demand,” Miklofsky says, noting that it was a similar issue with a couple of at SWAT (Sell What’s Available Today) helped us reduce obsolete inventory
key casual brands as well. “If we had the right amount of inventory, we’d have and keep our walk rates low.” Miklofsky adds, “Our customer service abili-
really beaten 2019 by a lot and 2020 by a ton.” ties, already very high, became better as more salespeople started to reach
Nonetheless, Miklofsky believes the inventory shortages forced his team the benchmarks we established for them.”
to become better retailers. For starters, they had to find alternatives, and As for the decision to call it quits after 40 years, Miklofsky cites a host of
then they had to convince customers they were worthy substitutes. On reasons for making it the right time to sell his business—particularly the
that note, he says Brooks and Hoka made up for some of its New Balance opportunity to sell to Sole Provisions, an 18-store chain of comfort stores
inventory shortage. “A lot of independents like myself were overly reliant on that include Pegasus Shoes in New York, Benjamin Lovell in Pennsylvania
New Balance, anyway,” he says. “So we were really fortunate that we could and InStep in Texas. Miklofsky believes his business is in good hands—one
turn to those two brands, like a lot of other independents did with On.” And that will continue its legacy of great customer service, only now with a much
while the idea is to always sell the inventory that you have, Miklofsky admits stronger buying position. “Even prior to the pandemic, I became convinced
there were times when alternatives simply didn’t do. “You can’t trade them that our business, as good as a retailer we had become, would be a better
all. Some people fall in love with a particular style, and that customer wasn’t business as a division of a larger retailer,” he says. “Without margin growth,
served very well by us last year because we just didn’t have every size and it’s difficult for small retailers to produce enough gross profit to carry expense
width needed,” he says. “Or with Birkenstock, for example. You can try to sell ratios that fund professional staffs that can accomplish all that we aimed to.
a knockoff or something similar, but that’s usually not successful. You hate Our focus on inventory accuracy and networking required too large of a back
losing those sales.” office payroll expense at a time when selling floor payroll needed to increase
David Kahan, CEO of Birkenstock Americas, credits Miklofsky’s long-running to meet the demands of state mandated payroll and benefit increases and the
success (he and his wife/business partner Annette got their start in shoe needs of our staff in an environment where everyone is competing to recruit
retailing in 1982 with The Shoe House chain) for his inventory management staff from other employers.”
capabilities, for starters. “Alan’s Shoes offers a fantastic assortment of the best The Miklofskys did their due diligence in finding the right partner. Or, as
comfort brands along with fantastic personal service,” he says. “He’s a student Miklofsky says, “The right recipe cannot and should not be rushed.” The two
of the footwear industry and is very adept at managing his inventory to be entities first got to know each other’s needs and wants, a process that required
productive.” An example, Kahan notes, was the Miklofskys’ decision decades transparency and understanding. “A seller should run away from any buyer
ago to take a risk on a little niche brand (Birkenstock) that has since helped who wants to make many changes immediately, or who doesn’t understand
define their retail career. “Having the foresight to take certain brands and bring the seller’s model or who isn’t ready, willing or able to execute,” he offers. “We
them to their community and never compromise the high levels of customer were fortunate to find the right match for us.”
service, as well as always being a well-run operation make Alan and Annette Ditto for John Holden, director of merchandising for Sole Provisions. “They
role models,” Kahan says. “They’re also fantastic communicators—very direct are iconic stores and align with what we do nicely,” he says.
and have a good understanding of both vendor and retailer needs. They truly As for any sage parting independent retailer wisdom, Miklofsky believes
epitomize the word ‘partner.’” there is strength in numbers. “Work with fellow retailers. Find some clues by
Miklofsky credits the chain’s success particularly in 2021 to his people. “Our putting your heads together,” he says. “It’s one of the reasons why trade shows
staff, especially our executive staff, performed miracles for our company,” he need to happen, so you can sit down and talk about what is and isn’t working,
says. “Our buyers worked with our vendors, and our sales staff worked harder instead of only looking at your own business.” In the meantime, Miklofsky
with customers.” With regards to the latter, Miklofsky made investments in says he won’t disappear completely from the industry he so loves. “I’ll relax
store employees to try and reduce attrition, which proved to be very successful. for a bit first, but I plan to work on consulting projects,” he says. “I’ll still be
“As our attrition rate reduced, it allowed our average staff person to become attached to the shoe business in various ways.” —G.D.
DeepakAlag DavidBarad
RobCapodici RosarioCentina
YahyaChan MelanieDeSantiago
BrianFelse DonFulton ChadGlass
EricaHeck ChrisHusby SylviaJensen
TeresaJohnson MichelleJohnston
MikeKasterko JenniferKuo
OndreaKurttila BillLangrell LizaLiaghat
NeilMeadows KarolynNavarro
BiraneNdiaye BillNelligan MarkMehrens
SaraMichelle JanetSanchez Schwinden
AmandaStiles KyleStearns DianneStevenson
ErikaVazquez ValerieVentimiglia MikeWalker
JaneWalters JohnZelayandia and our Agents
and Factory Partners.
Here, we go into the trenches with two leading retailers on why On was a
On’s Cloudrock hiker took brand that delivered big time to their businesses in 2021. —G.D.
the brand to new heights.
LESTER WASSERMAN, OWNER, TIP TOP SHOES AND WEST NYC:
How important was On to your overall business in 2021? On was a key part
of not only our athletic business, but a massive part of our overall business as
customers looked to buy more to sneakers than they had in years past. The
pandemic had people looking to get outside, get healthy and avoid mass transit.
Were On sales up over 2020 and 2019? Our On sales were up significantly
over both 2019 and 2020. They were one of the few athletic vendors that
had inventory when we needed it. We stepped up our orders and they were
able to fill them.
What are some factors that make On a popular choice among your cus-
tomers? On is highly desirable, in part, to the fact that one of their key styles
last year was a slip-on. People enjoy easy on/easy off footwear. Additionally,
the comfort is there right out of the box. No break-in required. Lastly, the
tech look of the shoe makes it look fast and lines up with how customers feel
and want to feel.
Who are your On customers, and are they different perhaps than other
sneaker brand customers in your stores? The On customer ranges both
in age and what they are looking to do with the shoes. We have customers
25 to 35 who train in them, as well as customers who are over 50 who wear
them as casual and walking shoes. It’s tough to pinpoint a particular group
BRAND OF THE YEAR: ON because there are so many different customers wearing them. That’s what
makes them a success.
STYLE | KUSH
HB-SEQUOAI
one of our most core products, the Helsinki franchise. Our new Helsinki 2 is
based on the original idea, however now with an updated last shape, featuring
modernized new silhouettes and a new comfort fit technology.
Secondly, we predicted that many consumer lifestyle changes the pandemic
MEN’S COMFORT: ECCO has brought upon us would continue to last, including a more local, outdoor
lifestyle. Our team identified a gap in our collection here and, as a result,
WWW.USRAONLINE.ORG
What were some other notable brand initiatives? Timberland Pro continued
our work to inspire the next generation of skilled workers, combatting the
expanding skills gap. In partnership with The Martin Agency, we released the
third evolution of our “Always Do. Never Done.” brand voice campaign. The
spots showcase real workers welding hundreds of feet above an iconic soccer
stadium and getting a “higher education” as they admire the coastline from the
top of a wind turbine. Timberland
Pro also continued our valued
WORK BOOTS: TIMBERLAND PRO partnership with the Generation
What were some of your key innovations in 2021? In the spring, we How would you grade your
launched a revolutionary new footwear style that raised the bar in the safety team on its overall perfor-
athletic category. In the Radius work shoe, we introduced our HoverSpring The Radius Flex boot features the mance navigating through such
foam midsole, which combines lightweight, athletic materials with jobsite new HoverSpring foam midsole. unprecedented challenges? The
durability and performance. resilience and passion that this
Timberland Pro also launched the second iteration of the iconic Boondock team has shown over the past
family, the Boondock HD. It features the new StepPropel comfort platform two years has been nothing short of extraordinary. They have been adap-
to give you the energy needed to move throughout the workday. It’s also built tive and agile through a lifetime of changes in a short period of time. The
with the patented ExoSpine technology to help lock your heel into place and fact that this brand has been so successful during a very difficult time is
increase durability. We also launched the new women’s Ashlar work boot in a testament to each and every person working on Timberland Pro. The
the fall, providing comfort, durability and performance on the jobsite and team lives as stewards of the brand every day and I’m really proud to be
built specifically for a woman’s foot. a part of it.
Gorpcore is Good
How did 2021 compare to 2020 and pre-pandemic? The outdoors is hav-
The new @UnlikelyHikers collab celebrated diversity.
ing its moment during the pandemic. According to the Outdoor Industry
Association, 7.1 million Americans ventured out to start participating in
outdoor activities in 2020, and in 2021 we saw that interest in Merrell and
outdoor activity still holding strong and contributing to our strong growth.
Running Strong
empower this new surge in active people to fly over the earth, in whatever
way or activity suits them.
What were some key product highlights of the year? We were fortunate
enough to have quite a few successful launches in 2021—from kicking the
year off with the new Carbon X 2, the shoe that brought runner Jim Walmsley
The new Tecton X:
Hoka’s first carbon 17 seconds short of the 100K world record; to the launch of the new Clifton
plated trail runner. 8, one of our most popular road shoes; to the Bondi X, whose innovative
approach to carbon-fiber plates reimagined the relationship between speed
and cushion, making carbon accessible to a broader audience.
What was the biggest surprise of the year? Our continued brand accelera-
tion across all access points was a welcome surprise. While we had planned
for continued growth, the growth trajectory exceeded our expectations in all
product categories. Beyond that, while I can’t say it counts as a surprise, the
ONE OF THE world’s fastest growing athletic footwear brands, Hoka made manner in which our trade partners have adapted, consistently, has been great
major strides in 2021, helping to propel parent company Deckers Brands to to see. Beyond that, the spirit of collaboration has been remarkable; we are
its largest quarter in history for it recent third quarter, which ended Dec. 31, clearly living and operating in unusual and unpredictable times, which has
2021. Hoka’s net sales for that quarter totaled $184.6 million, up 30.3 percent caused us all to become sharper in all we do, but none of it happens without
over the prior year, and the brand kept its foot on the gas, launching several strong relationships.
new products in 2021 and inking a partnership deal that pays homage to its
French trail running roots. What was the toughest challenge in 2021 and how did you overcome it?
Hoka was founded in 2009 by two French runners who wanted to create a The supply chain, as every area was impacted dramatically. These challenges
shoe that would allow them to run downhill faster. The original product, which included increased freight and cost pressures related to container shortages,
featured an oversized outsole with a maximum amount of cushioning and stabil- port congestion and trucking scarcity. They all converged at once, creating
ity, became a favorite among ultramarathoners. Acquired by Deckers Brands significantly longer transit times as well as a greater reliance on air freight.
in 2013, the brand has since expanded its line to include hiking and lifestyle Our teams and trade partners have had to be very nimble, as the supply picture
shoes while picking up millions of fans spanning elite athletes to average Joes changes almost daily. The last thing any brand wants to do is disappoint the
and Janes hooked on Hoka’s comfort and performance attributes. consumer, which has required our field teams to be in constant contact with
Or, as Chris Cohen, vice president sales for Hoka, says, “We truly feel that all partners, to ensure they are creating a reasonable expectation with their
everyone is an athlete, and we strive to empower everyone so they can see retail customers. Additionally, we’ve had to tailor our messaging, socially,
themselves represented in Hoka.” —B.S. digitally and otherwise to reflect the current reality of a dynamic supply chain.
Beyond that, the willingness of Deckers to invest significantly in air freight
Why might Hoka be well-positioned amid has had a direct impact on the end consumer, as we’ve been able to mitigate
the so-called new normal? The pandemic longer transit times, ultimately getting consumers the product they desire in
has drastically changed consumer behav- a more timely manner.
iors, particularly when it comes to health
and wellness routines. People have shifted How would you grade your team on its overall performance navigating
toward safer activities like cycling, running, through such unprecedented challenges? I’m privileged to work with an
walking and hiking, to offset their previous amazingly talented team of people—from product to distribution, and all
gym and yoga memberships. Hiking and cross-functional partners in between. We’re so proud of what everyone has
running in particular have seen a huge accomplished this year. I believe that our team met every challenge head on,
uptick in sales and participation. For the Chris Cohen, VP of with optimism, drive and an overwhelming desire to succeed. The success
month of July 2020, NPD reported that U.S. Sales, Hoka we enjoyed this year was a direct result of that dedication and hard work.
percent recycled and upcycled EVA waste, and LeatherTWX, which is made
of 80 percent scrap leather that would otherwise go into landfills. These were
big accomplishments for Twisted X because not only are we reducing our use
of new materials, but we are also reducing waste going into landfills. From
creating new eco-friendly materials to exploring new techniques for construc-
tion, Twisted X holistically evaluates every step of our process to continue to
create environmentally responsible footwear and production processes without
compromising quality and performance. In fact, we have found that leverag-
ing our sustainable materials makes for better footwear. Last but not least, we
signed a collaboration agreement at the end of last year with renowned Texas
artist and philanthropist, Olivia Bennett, to introduce a new collection coming
to market in 2022 with a focus on sustainability, innovation and Twisted X’s
philosophy to be humble and kind.
Green and good then, yes? Yes. And on that note, we opened a Tough Enough
to Wear Pink Counseling Center in Decatur, TX, where our headquarters are
located. Twisted X led the charge in bringing this counseling center to life
alongside Wise Health System, committing $1.2 million to the flagship center.
It’s operated by Wise Health System and creates a counseling destination for
those currently fighting and recovering from breast cancer.
What were some other highlights of the year? In 2021, we developed a patent-
pending construction technique where our CellStretch technology now comes
in a single sole, regardless of size. This technology was first introduced in our
Tech X collection, which features traditional western styles with revolutionary
SUSTAINABILITY: TWISTED X comfort. Another highlight was the rapid growth of Twisted X Work. When the
pandemic started, the agricultural, manufacturing, warehousing and trucking
Green Dreams
industries skyrocketed, and we saw an opportunity to increase the production
and launch new lines specifically for these industries. Since then, our growth
has been phenomenal in the category,
and we’re expecting that to continue
in 2022.
TWISTED X INTENSIFIED its commitment to sustainability last year
while increasing production of its footwear, which includes western, lifestyle What was the toughest challenge
and outdoor styles and a rapidly expanding work category. The Texas-based of last year? Supply chain. The
company infused new sustainability initiatives into its products, technologies unpredictability of Covid has been
and company policies while working to stay ahead of its retail partners’ grow- a pressing concern. Fortunately, it
ing demand for inventory. hasn’t impacted our production or
CEO Prasad Reddy discussed the year’s challenges and successes, as well as shipments. However, the congestion
Twisted X’s ongoing mission to help preserve the planet. at U.S. ports and lack of container
space has been a challenge for many
What were some notable sustainability initiatives introduced in 2021? brands. What used to take four
We brought on Kristy Rosica, our first-ever sustainability strategist, to help weeks for products to arrive now
set metrics to quantify Twisted X’s carbon neutrality, which we achieved in all takes about 10. At one point we
business operations worldwide as of 2020. In her role, Kristy has led efforts to had more products in transit—on
quantify and communicate our long-term sustainability initiatives through yearly the water or in between factories Prasad Reddy,
reports that aid in determining additional steps we can take to further reduce and warehouses—than we had in CEO, Twisted X
waste. This has included creating lifecycle assessments that track materials all the warehouse. However, since we
the way back to their original sources to educate partners and consumers on the increased our production early in the pandemic, it has helped us greatly to
impact Twisted X is making on the planet. Kristy is also tasked with researching ensure we’ve had enough products in our warehouse to keep up with demand.
additional eco-friendly materials and processes to keep us at the forefront of
innovation. The addition of a sustainability strategist was something unheard How would you grade your team on its overall performance navigat-
of for a company of our size, but the investment has certainly been worth it, ing through such unprecedented challenges? We have a very small
and we encourage others to follow our lead. team considering the size of our market presence. But I believe we have
the best team in the industry, and quite a few of our peers have com-
Anything else? We announced our commitment of ensuring 100 percent of mented on our incredible progression over the past few years. I always
our products will have at least one sustainability element by the end of 2022. say people make the company, and the growth of Twisted X is because
We also brought to market Blend85, which is our new footbed made of 85 of our exceptional team.
Merchant Mindset
AFTER 40-PLUS years of honing his craft, Glen Barad, president of Taos overall has become another very successful category for us.”
Footwear, has a pretty firm grasp of what categories will be meaningful for Of course, you have to see the trend in order to seize upon it. And that’s
the comfort brand and its retail partners. And that currently spans sandals, credit to Barad’s good eye. “It’s 40 years of going to school,” he says. “And while
canvas sneakers, classic boots, leather cup soles and wool—the five categories I don’t get up at 4 a.m. on Sundays to go to swap meets, or shop the malls
that fueled the brand’s success the past few years. Sales in 2021 were up 10 until they close after a full day of work, those decades of studying the industry
percent over 2019, which Barad finds “pretty incredible,” since a lot of fall gives me a feel for the right trends.” The exec adds, “I think we happen to be
inventory never arrived due to Covid-induced factory closures. very good merchants, whereas it’s often a case other companies throw a bunch
The success stems from picking the right categories, building them out of things against the wall and hope to see what sticks. Our track record on
and creating a strong Taos trust factor with retailers and consumers. “We try hitting on the right trends and categories speaks for itself.”
Another key ingredient contributing to Taos’ success amid the pandemic
has had nothing to do with shoes, really. But it might be just as important,
The Woolderness clog, a according to Barad. Namely: Taos cares about the well-being of its retail
best-seller in 2021.
partners, and that’s been reflected in its open and honest lines of communica-
tion throughout the crisis. “Our team communicated the good, the bad and
the ugly with all of our customers,” he says. “We tried to help them where we
could. We let them know what we could and couldn’t do. And I think they
really appreciate somebody being upfront with them, versus don’t pick up the
phone, don’t say anything and we’ll communicate after the fact.”
Above all, Barad says Taos’ busi-
ness is conducted with care. “We
genuinely want to help our retailers
succeed,” he says. And while Barad
believes this philosophy is rare in an
increasingly DTC focused landscape,
he’s not changing tactics any time
soon. “Even though it has probably
held our numbers back on a macro
scale, I think it’s the reason we’re so
to identify trends that are going to have long legs,” Barad explains. “I prefer important to the better independent
not to chase things that might be dust in the wind or a flash in the pan. We and specialty chains we work with,”
focus on ones that we expect will be around for a long time, but we come in he says, believing that those ties will
at the front end when people are just starting to embrace it.” An example of pay greater dividends in 2022 and
getting an early jump was Taos’ decision, 17 years ago, to focus on footbeds, beyond. “It feels like we’ve become
which the then new brand uniquely introduced across a range of silhouettes. true partners while overcoming the
“Look at the market now: everybody has a footbed story, whereas back then industry challenges together. If we can
it might have been one or two brands,” he says. “We’ve put footbeds into dif- recapture the business we lost in 2020
ferent categories, and it’s been working very well. I think we’ve a big hand in and manage the supply chain issues, Glen Barad, president, Taos
changing the overall look of the industry.” we should have a very healthy 2022.”
Wool styles are another success story. While Taos has been offering such Barad stresses that none of Taos’ recent or future success is possible with-
styles for 15 years, it’s been over the past three years that it has maximized the out its dedicated team of employees. Namely: Bill Langrell, Sylvia Jensen,
trend. “We’ve become more aggressive, and it’s paying dividends for us,” Barad Deepak Alag, Teresa Johnson, Karolyn Navarro, Don Fulton, Jennifer Kuo,
says, noting the category had been regional until Allbirds helped introduce the Erica Heck, Ondrea Kurtillo, Rosie Cetina, John Zelayandia, Dianne Stevens,
material to a broader audience. It’s just that Taos is hitting on a much broader Mike Kasterko, Rob Capodici and Janet Sanchez. “These people are setting
range of wool styles than sneakers. “The more traditional, classic wool clog a tremendous example for the staff who’ve recently joined our company,” he
category is doing very well, and we source from Europe where they’ve been says. Yet Barad grades them a B+ in 2021. “They did extremely well, but I’d
the experts forever,” he says. “And then we’ve introduced indoor/outdoor wool never give an A, no matter how well they did,” he says. “There’s always room
casual styles that appeal to a much broader audience across the country. We’ve to improve. We can never be satisfied; we’re always figuring out how we can
become the go-to brand for wool casuals in our distribution channel, and wool be better.” —G.D.
Grand Scans What was the toughest challenge in 2021? The biggest challenge was
procuring components for our scanning technologies. But because our pur-
chasing teams around the world did a great job working together, we did not
have significant issues and we were proud to be able to launch our scanning
technology despite the unexpected supply chain problems.
THE GROWTH OF Aetrex’s orthotics and footwear lines have gone hand-in-
foot with the success of its cutting-edge foot scanning technology systems. Since How would you grade your team on its overall performance navigating
2002, more than 10,000 foot scanner devices have been placed with retailers through such challenges? A+. One thing we’re really proud of over the last
around the globe, and last year, Aetrex began rolling out its next-generation two years is that our management team united around a point of view of what’s
in-store scanner, the Albert 2 Pro, to rave reviews and success. best for the business. We were
Customers who step on the Albert 2 Pro, for about 20 seconds, receive 3-D able to appeal to the best in
measurements and pressure point analyses of their feet that can be used to people and motivate them to
Matt Schwartz,
custom-select orthotics and choose footwear that best fit their feet. Aetrex VP of sales exceed what even they thought
has sold more than 15 million units of its over-the-counter orthotics, which they were capable of doing.
are available for all foot types and footwear styles and include 3-D printed Our people outperformed
custom orthotics that are created using data from the Albert system. and our management teams
Matt Schwartz, executive vice president of sales, discusses the Albert 2 Pro and did a great job leading. I’m
how the third-generation, family business thrived during the second year of the proud of how much the
pandemic with its all-inclusive scanning, insoles and footwear approach. —B.S. team was able to produce
and what they were able
How was business in 2021, all things considered? In 2021, we had record- to accomplish during such
breaking orders across the four main categories of our business: Aetrex- challenging times. There is
branded orthotics, footwear, scanning technology and DTC sales. During the a lot of indication that in
pandemic, we never stopped working. We used it as an opportunity to advance all the key categories, we’re
our products and plant the seeds for significant growth in the next few years. poised for significant growth.
We’re excited about what
What were some key product highlights of the year? Our Aetrex-branded everybody accomplished to
orthotics saw double-digit growth in 2021 versus two years earlier. In 2020, put us in a position to have
we developed the Albert 2 Pro, which represents the cutting edge of foot scan- this opportunity for growth.
Keep on Rockin’
IF YOU BUILD it, shoppers will come. That’s what Nordstrom dreamed up
last year in an effort to bring shoppers back (safely) via enticing pop-up shops
and selections. Two pop-up of note were Black Founders and Dr. Marten’s,
both installed at Nordstrom NYC flagship’s Center Stage.
In celebration of Black History month, the Black Founders pop-up featured
eight Black-founded/owned companies spanning beauty, apparel, accessories CLASSIC, AUTHENTIC BRANDS that people trust have fared well during
and footwear. Namely, Jessica Rich, an eponymous label launched in 2017 the pandemic, and Dr. Martens is no exception. A symbol of working-class
and worn by such celebrities as Kylie Jenner, Jennifer Lopez and Cardi B. The pride and rebellious self-expression—not to mention a ’90s fashion revival—
space had the look and feel of an archive, allowing shoppers to learn more fueled the brand’s growth in 2021. Revenue rose 16 percent worldwide,
about the brands. “We are committed to improving the diversity of the vendors driven by strong performance in the Americas.
we partner with, which will help us better serve the needs of our customers,” The classics account for the bulk of Dr. Martens sales. Last year, the Originals
stated Chris Wanlass, GM for Nordstrom’s NYC Stores. line totaled 57 percent of revenue worldwide. Also of note: the debut of the
The Dr. Marten’s pop-up ran last fall. The music venue setting—complete Audrick collection, which paired classic uppers with the new Quad Neoteric
with trusses, stage lighting and graffitied furniture—was kicked off with a sole (stands 1.9 inches tall and features a lightweight EVA midsole on top
live performance by local of a rugged PVC outsole). The brand also scored big with collabs. Partners
band Sunflower Bean that included New York artist Keith Haring and Stüssy. Sustainability was another
was livestreamed on @ focus for Dr. Martens. The company set goals of net zero carbon emissions by
NordstromNYC and @ 2030 and making all footwear from sustainable materials by 2040.
drmartensusa. Customers Here, two leading retailers offer their take on Dr. Martens strength in 2021.
shopped an limited-
release range of mer- BRIAN BURNETT, SENIOR VICE PRESIDENT/GMM, RACK ROOM SHOES:
chandise, including the How important was Dr. Martens to your business in 2021? Super-
new Audrick two-part important to our overall success. Dr. Martens helps validate to our customers
platform collection. that Rack Room Shoes has the best trend-right brands in the marketplace.
On the business side,
Nordstrom’s Q3 sales rose What were some popular styles? With the resurgence of the ’90s trend,
18 percent over 2020 and specifically starting with combat boots, then the Chelsea boot and now to
Rock on! The Dr. Marten’s pop at the New York off one percent compared elevation, we saw the Dr. Martens’ DNA was a winner.
flagship drew huge crowds.
to 2019. Nordstrom comp
sales in the Southern How has your Dr. Martens customer evolved over the years? From a teen/
regions grew eight percent versus 2019 and outperformed the Northern regions. young-20ish woman to a more fashion-oriented, spirited customer, where
Comp sales in suburban stores continued to be stronger than urban areas in age nor gender defines them. They’re also certainly more young at heart, and
Q3. “We have long benefited from a commitment to customer service, new and parents introducing the brand to their kids. Customers today just want to be
compelling merchandise, innovative brand partnerships and interconnected trend-right, which allows for more Dr. Martens to be a part of many closets.
digital and physical assets,” stated CEO Erik Nordstrom.
Karl Moehring, CEO of Washington Shoe Company, gives high marks for What are some other reasons fueling Dr. Martens’ success? Dr. Martens
Nordstrom’s flexibility at adapting to the challenges faced in 2021. “They is an authentic, iconic heritage brand that customers know and trust, which
were understanding and a great partner,” he says, noting the two Seattle has emotional and nostalgic ties.
natives have been partners for decades. “We took a very proactive approach
in our communication to the buying team with updates regarding inventory JANICE ABERNETHY, PRESIDENT OF ABBADADDA’S, ATLANTA:
and, in return, they were more accommodating to some of the inventory How important was Dr. Martens to your stores’ business in 2021? It
shifts due to shipping delays.” Top sellers for the company at Nordstrom was our No. 3 brand in our three stores combined. Sales were up 12 percent
last year included Chooka’s Eastlake Chelsea boot, kids’ glitter boots from over 2019 and 26 percent over 2020.
Western Chief and Staheekum slippers.
Another bright spot in 2021, noted Pete Nordstrom, president, involved What were some popular selling styles? The Jadon, 1460 8-Eye Smooth,
combining the art of merchandising with data-driven insights to put 8-Eye Greasy Leather and Pascal 8-Eye Women’s—all in black.
the right assortment in the right place at the right time. Nordstrom also
expanded customer choice counts. Alternative partnership models beyond How has your Dr. Martens customer evolved? Docs used to be more asso-
grew to nearly eight percent of sales, and the company’s recently announced ciated with a fringe, punkish consumer. Now it’s quite mainstream, and it’s
partnerships with Fanatics and ASOS will provide a broader assortment in gotten younger, appealing to the Forever 21 crowd. Docs has always sold well,
new and existing categories, without an increase in owned inventory. —G.D. but the ’90s look is coming back, and that’s certainly helping fuel its success.
Slipper Heights
Denim Tears last month.
In addition to great product, what were some other notable brand initia-
tives introduced in 2021? As a part of our sustainability-focused “Feel Good”
WITH PEOPLE WORKING remotely in droves and generally staying closer platform, we launched our Uggrenew Classic Boot refurbishment program.
to home the last two years, Ugg’s slippers have found their way onto more and The brand’s surveys have shown that most of our customers wear their Classic
more feet. The numbers do not lie: “Based on pre-pandemic global slipper sales Boots for years, and UGGrenew allows them to love their boots even longer.
in 2019, the category increased by 99 percent in 2021,” notes Carole Diarra, To make this happen, we have partnered with NuShoe, a premium shoe repair
vice president of marketing for Ugg, a division of Deckers Brands. company, to offer three levels of dedicated service costing $40, $60 and $80.
And it wasn’t just slippers. In keeping with the pandemic-era trends toward Continuing our journey toward a more regenerative world, UGGrenew is
comfortable, casual clothing and classic brands, the Ugg brand experienced dedicated to extending the life of our customers’ favorite boots, restoring them
an 18 percent global sales spike across all by hand with authentic and unparalleled
channels and divisions from 2020 to 2021, Ugg materials.
according to Diarra, who discussed some Tazz slipper
of the banner year’s greatest hits. —B.S. What was the biggest surprise of the year?
When we announced our collaboration
What were some of the key highlights with Telfar in 2019, we knew the brand had
of the year? Our newly launched Tazz an immensely loyal fanbase, but we were
platform slipper proved to be a megahit pleasantly overwhelmed with the positive
with consumers and celebrities. Seen on consumer response and unwavering fervor for
the fashionable feet of “it girls” and models Carole Diarra, VP the collection. (As part of the collaboration,
marketing, Ugg
like Gigi Hadid and Elsa Hosk, fans have Ugg has adapted various products, includ-
taken to TikTok to showcase how they wear their Tazz mules—a social media ing several slippers, with the addition of Telfar’s signature “TC” monogram.)
sensation Ugg has seen with the iconic Classic Boot in the past. The Lyst even
named the Tazz the No. 10 hottest women’s style for Q4. A maximalist take on How would you grade your team on its overall performance navigating
the timeless Tasman slipper, the Tazz refreshes the familiar silhouette with a through such unprecedented challenges? A+. We always must remember
1.5-inch platform sole for boosted cushioning and style. Crafted from the same that there are always going to be hurdles to overcome, but it’s how the team
rich suede as the original, it’s lined in our signature Uggplush wool blend. addresses and tackles a challenge that matters.
Spring Step
OK ZOOMERS
Casual, comfortable
and versatile, men’s
indoor/outdoor
slippers are suitable
for zoom meetings
and coffee runs.
Kyrgies
BY A N N LOY N D B U R TO N
P H OTO G R A P H Y BY
TREVETT MCCANDLISS
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Sanuk
Western Chief
Twisted X
Geox
Rockport
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Birkenstock
Clarks
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Naot
Asportuguesas
Fireside by
Dearfoams
Ecco Florsheim
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Nice
the environment as key assets. “With a little bit of Aerosoles, where she led the company’s turnaround
forward-thinking development, the product and from post-bankruptcy acquisition in 2018 to its sale
brand are more relevant than ever and that opens up to American Exchange this year. Prior to Aerosoles,
Threads
a tremendous opportunity to connect with a much Bergen held leadership positions at Diane Von
broader audience,” she says. Furstenberg, Michael Kors and
The exec’s first orders of Louis Vuitton. She believes her
business: to bring clarity and recent Aerosoles experience is
focus to Earth 2.0. “What is particularly beneficial. “The
the product evolution and who brands share many similar
are the critical partners we can attributes in product and dis-
Vintage rug boutique
build deeper, prosperous rela- tribution, but more so in where New England Loom
tionships with going forward, they are in their lifecycle,” she
be it wholesale distribution or offers. “Great businesses with a
launches wholesale
the consumer directly,” Bergen strong core, talent and relevant collection.
says, adding that the goal for DNA that feel a little out of
this year is to modernize the relevancy. I love it because just
product and reintroduce some like Aerosoles, I was able to IS THAT A rug you’re wearing?
of the better product that was provide clarity, direction and New England Loom, a Wenham, MA, vintage
historically a very important add value both as a merchant— rug boutique, is stepping into the wholesale shoe
driver for Earth. “There are so my true love—on the product business with a collection of mules featuring
many incredible advancements in side as well as discipline on the uppers made of colorfully patterned rug remnants,
materials and technology, and we financial side.” so no two shoes are alike. Lindsay Graziano,
have a tremendous opportunity to Then there’s the female execu- who owns the business with her husband Josh,
deliver superior quality—durable, tive perspective—a woman’s says the extension into footwear, beginning this
multi-purpose footwear that touch that Bergen believes is fall, happened organically.
lasts for a lifetime.” needed at Earth. While the “We were chatting with one of our rug whole-
Also on the agenda is strength- company possesses attractive salers in Turkey about purchasing some kilim
ening the company’s already qualities in sustainability and rug fragments and I mentioned that they would
strong to commitment to the wellness, coupled with it being be really cool on shoes. And he was like, ‘I know
environment. “Earth is doing a a family-owned business for 50 a guy who does that!’” Graziano says. After
lot more than some other brands, years (last year Windsong Capital an introduction, work on product molds and
but we can and will be doing a became a majority stakeholder) samples began and, a few months later, the
Earth CEO Alison Bergen; a new hue
lot more to reduce our carbon for this spring from the successful that has created a “wonderfully first shipment arrived.
footprint,” she says. “We feel a Birdline collection. friendly and organic culture that “I was so impressed by the quality. Each pair
strong obligation to deliver on we want to preserve,” Bergen says is handmade with a lot of time and attention to
this promise given the weight of our name!” And it needs to be complimented with better discipline. detail and we’ve received amazing feedback,”
while Bergen says not every shoe can be built with “We need to listen to our partners where we might Graziano says, noting they began featuring
100 percent recycled materials or chemical-free yet, not have been the easiest to work with as a result styles on their website about a year and a half
a concerted effort to swap out components with of our more fluid process,” she says. “I’m not sure ago. “We load new products onto our website
more sustainable alternatives when possible and if that implies a female perspective is helpful, but every Sunday night, and footwear is consistently
maintaining a commitment to quality while reducing as leaders we need to be empathetic, and we need among the most sought-after items.”
impact on the environment will get the company to to organized and multi-task as we drive creative The mules feature high quality and sustain-
a very different place in five to 10 years. “Another evolution but also fiscal control. I’ve been told some able materials like leather lined, wood block
part of this conversation is slow fashion—reducing women have those traits.” —Greg Dutter heels and fragments of vintage kilim rugs
in vintage rugs. “They’re also great for adding a pop of color and texture to
any outfit. We joke that they are finally the rugs you can rock inside and
outside of the house.”
Now the couple is thinking bigger with the launch of a wholesale collec-
tion. Production is done in small batches of about 250 pairs per order, giving
the company the ability to scale up or down as needed. Graziano says the
distribution is focused on retailers that sell other unique and one-of-a-kind
items to a more boho customer. Targets include Anthropologie, Free People
and Urban Outfitters. “Because no two shoes are alike, they’re also a great fit
for smaller, more curated boutique retailers,” she adds. The SRP is $189 for
heeled styles and $165 for flats. As for potential target customers, the appeal
has been broad so far, according to Graziano. “We’re seeing a wide range of
women aged 25 to 65 buying one—or more—pairs,” she reports.
New England Loom has already expanded its offerings to include handmade
kilim duffel bags and fanny packs with the same supplier. Looking further
out, the plan is to expand into kilim sandals at some point. In the meantime,
the mule patterns change from season to season based on the rug fragments
used. “There’s a market for sustainable, unique and fresh shoes that repre-
that are generally too damaged to sell otherwise. “It’s amazing to be able to sent the season’s hottest trends,” Graziano says. “While mules are an industry
repurpose the material and give it new life as shoes,” Graziano says, believing standard, our colors and patterns offer consumers a one-of-a-kind look that
that part of the appeal lies in the beautiful designs people know and love ties in with current trends.” —G.D.
YOUR BRAND.
YOUR STYLE.
YOUR PARTNER.
Specialists in Indoor/Outdoor Slippers and Casual Footwear
www.greenmarketservices.com © 2022 Green Market Services Co., Inc.
Aetrex
Alegria
Jambu
D E S I G N E R C H AT
M A R I O N AY O N OT E
E D I TO R ’ S P I C K S P H OTO G R A P H Y BY T R E V E T T M CC A N D L I S S
related memory that planted the seeds to her
becoming a successful designer. Specifically,
the magenta pink stilettos that the, then 12
year old, “wore everywhere” while attending
boarding school until the day that one of the
heels snapped. Ayonote loved the shoes so
Cougar
much that she tried to fix them—with a ham-
mer and some bubble gum. (True story.)
Ayonote hammered the protruding nail back into the heel and
glued the shoe back together with the gum. She flew home in her
beloved pink heels, but as she got off the plane, she noticed her
sister laughing uncontrollably. “Apparently, the bubble gum was
all over my ankle,” she recalls. “It was so embarrassing. I limped ARE YOU P LUSH I NG ?
to the car and knew I’d never wear them again.” Fuzzy slippers will be the envy of everyone.
Fast forward to 2000 when the Cordwainers College alumnae
launched her eponymous label and, in the two decades since, has
built a strong following. Those fans include what Ayonote describes
as HNW (high net worth) women, some of whom happen to also In what way might your background be What was the best piece of design advice
be celebrities such as Tyra Banks, Keri Hilson, Gabrielle Union, an asset in the designer shoe world? I’m you’ve ever received? A very famous shoe
Kelly Clarkson, Ashanti, Christina Milian and Lady Gaga’s stylist not entirely sure, but I get told my cultural designer, who acted as a mentor, advised
who bought the Conqueror boot for the Joanne tour. heritage is an advantage to how I interpret me to focus on my work, not draw attention
Ayonote is known for her striking silhouettes, decorative detailing my work. Nevertheless, I believe in creative to self and not look at what others are doing.
and playful design—all wearable and whimsical in equal measure. freedom, the ability to absorb what’s around
Asked about signature design elements and Ayonote answers, you or what you imagine something to be, Who are some designers you admire?
“Shape, form, balance and texture.” She adds, “The aqua sole, a and interpret it in a way your mind allows Golly, there are quite a few. I think Roland
raised tongue symbolic of a shield, unique heel shapes, trimmings you to. In addition to form and function, Mouret is brilliant, Phoebe Philo, Manolo
and the finest quality leather available.” there needs to be excitement. Blahnik, of course, and an amazing
Ayonote taps into her rich cultural heritage for design inspira- Nigerian designer, Deola Sagoe. They all
tion. That spans her childhood in Africa, extensive travel (including Has the pandemic altered your approach have one thing in common: authenticity!
many flea markets along the way), an international education and to design? It’s tricky as I specialize in occa-
being a patron of the arts. It is a potpourri of experience that the sion footwear. However, I have expanded the What is the perfect shoe? A perfectly
award-winning designer dips into each season for her Italian-crafted range to include lounge loafers and slippers. crafted, almond toe stiletto.
collections. For Autumn/Winter ’22, the overall theme is dressage.
“Navy, crimson, black, brown, cream and gold,” Ayonote says of the How was business this past year—the What shoe must every woman have in
season’s palette. “And suede, kidskin and metallics, pointed toe good, the challenges, the surprises? her closet? A perfectly crafted, almond
boots, square toe sandals and bespoke heel shapes.” The good: I had time to restrategize my toe stiletto, or our Conqueror boot.
future goals. The challenges: the after-
Who is the Marion Ayonote woman and what is she looking math of an 18-month lockdown and the What shoe style needs to die now? LOL!
for in her shoe purchases? She is sophisticated, digitally savvy knock-on effect for the plans we had set Badly crafted platforms with shiny patent
and most importantly, selective about the brands she buys. She is for 2020/21. The surprises: orders for the uppers. Hideous.
intelligent, well-informed, favors authenticity and seeks the finest more expensive handbags and some very
quality footwear. exciting opportunities for the brand moving What do you love most about designing
forward. I’m cautiously optimistic about shoes? The reaction I get from those who
Where do you look for inspiration? Anything that captivates me. 2022 and our plan for scaling up. make them and those who want them.
6
PLC’s first class is this May, sponsored by Carhartt, a Detroit
brand. Additional five-week classes on the docket this year are
sponsored by New Balance, Versace, Jimmy Choo, Adidas, J. Crew,
Proctor & Gamble and a Nike program with Serena Williams. “We’ll create
a semester program starting this fall, where kids who live nearby can take
classes one day a week,” Edwards says. “In the fall of ’23, we’ll start working
toward our own degree program and begin to add majors like furniture and
automotive design, packaging and graphics.”
PLC will initially be housed in the CCS building. Foot Locker is funding the
footwear samples room. Hanes is building the apparel samples room. Herman
Miller is providing furniture for the main studio. “We have amazing partners
that believe in the vision of what PLC will be for our industry,” Edwards says,
adding that students will stay in the St. Regis Hotel until dormitories are
built on a new campus.
The fact that PLC has gotten this far, this fast defies the odds. Never in
Edwards’ wildest dreams, as a poor kid in Inglewood, did he foresee this
wonderful life unfolding. “That’s why I’m so grateful every day,” he says. “I feel
like I’m winning every day, because I’m not supposed to be here.”
NPD industry analyst Matt Powell, says the reason Edwards is here starts
with his tremendous design talent. “There are few sneaker designers who have
shoes available for as long as Dr. Edwards has; his legacy speaks for itself,” he
says, noting that his efforts to help people of color adds to that legacy. “This
latest venture will solidify his work.”
PLC is just the latest chapter in Edwards’ odds-defying career. He’s creat-
ing an incredible industry legacy, and there’s much more to come. Not bad
for the former mailroom guy at LA Gear. “Seeing what Mr. D’Wayne has
accomplished, inspiring would be a harsh understatement,” his former stu-
dent Johnson says. “D’Wayne is a revolutionary icon living in today’s time.
My hope is that people recognize the great, selfless work he is doing to elevate
aspirational creatives—more importantly, aspirational creatives of color. I am
extremely blessed and proud to call myself a protégé of one of the greatest
men of our time.”
High praise, indeed. Then again, it’s not every day someone changes an
entire industry in a way that benefits everyone involved. “When I left Jordan
I wrote down three things,” Edwards says. “One, make people forget I ever
designed shoes, because if do, then I did something really good on the other
side. Two, design the school that I wish I’d been able to attend and I’d hire
from. Three, leave this industry way better than when I entered it.
“That’s been my journey the whole time,” Edwards says, noting he has only
one regret. “I would love to sit down again with my two brothers, Michael and
Ronnie, because they were the ones who taught me how to draw. I’m having
the career that they didn’t have a chance to have.” Edwards adds, “It’s been
an unexpected life that I’ve been blessed to have. And I’m not done yet.” •
Dear Zoo
Wild slippers for bedtime stories.
Top, left to right: Enjoiya, Aetrex.
Bottom, left to right: Taos, Vionic, Quoddy, Naot.
P H OTO G R A P H Y BY T R E V E T T M CC A N D L I SS