Professional Documents
Culture Documents
Module 4 - Office Documents
Module 4 - Office Documents
Circular letters are used to communicate the same message to a large number of
customers and suppliers. If they are written in an attractive style and in an
interesting manner it will be effective for business communication.
Circular letters are normally used when opening of a new branch, change of
premises, introduce a new article, reduction of sales, admission, retirement and
death of a partner and change in the constitution of the firm.
Purposes:
In practice, it is necessary to ensure that the notice has reached in time. This
may be done telephonically. Dispatch section and post are prone to delays
We often find that between the date of a letter from a major public organisation
and the post mark on the letter, there is a gap of 10-12 days.
Proxy
Proxy means substitute. In the world of meetings proxy means a substitute sent
by a member to attend a meeting on his behalf. The idea comes from the
Companies Act. Sec. 176 of the Act provides that a member of a company is
entitled to send another person to attend a meeting and to vote on his behalf.
(1) Any member entitled to attend a general meeting and to vote may send a
proxy to attend the meeting and to vote on his behalf.
(2) A proxy is not counted when quorum is counted. But at an annual general
meeting held at the order of the Central Government (Sec. 167) or at a meeting
of members held at the order of the Company Law Board (Sec. 186), only one
member on whose complaint meeting has been so ordered, may be present by
proxy and that proxy will make the quorum.
(3) It has to be noted that no proxy can be sent by a director to attend a Board
meeting on his behalf.
(5) It is a duty of the secretary to collect the proxy forms and prepare a Proxy
List.
DRAFTING OF NOTICE
The word notice has come from the Latin word notitia meaning knowledge.
Notice, therefore, means ‘a warning or intimation of something’. It is also
defined as ‘a written or printed announcement’. The word notice, therefore, has
two aspects it may be an intimation or information and it may be a kind of
warning. A notice may be general or confidential.
The persons entitled to attend a meeting must be informed of the time, place,
date and business of the meeting in proper time.
The communication informing the persons entitled to attend the meeting about
time, place, date and business of the meeting is called the ‘notice’.
The requisites of the meeting can be classified into the following classes:
1. The notice must specify the exact date, time and place of the meeting.
2. The notice must state the nature of business to be transacted at the
meeting. A complete agenda is appended to the notice.
3. The notice should be served to all members entitled to attend the meeting.
4. The notice must be clear and unconditional.
5. Proper length of notice must be given in accordance with the rules of the
organisation.
Intimation of Notice:
Drafting of Notice:
Whatever may be the category of notice, each has a form and style of writing.
A notice:
(4) A notice must be drafted according to a form. That form may be a statutory
form.
Reg. Off_______________
________________
(Director)
Dear Sir,
The first meeting of the Board of Directors of the Company will be held
on Saturday 25.11.88 at 12 Noon at the registered office of the Company to
transact the following business.
Yours faithfully,
________________
Secretary
Agenda:
Office Memorandum
In a short sense, memo is a written message from one person to another person
within the exact same company. Office memo is the brief kind of memorandum.
The actual meaning of the word memorandum is a note to help the memory.
Memorandum is particular in number. Its plural forms are memorandums or
memoranda.
To Provide Information
To Issue Instruction
To Convey Policy Decision
To Offer/Invite Suggestion
To Record/Report an Agreement
To Establish Accountability
Helps you to avoid meeting personally, when necessary
Office orders
Office order can be issued on any information like a shift in working hours or
promotions or details of employee designation in projects. Officer order is a
downward communication which carries a stamp of the company.
These offices order carries out the communication about the change in the
designation of the employee or suspension of a specific employee and granting
of privileges, disciplinary proceedings. Sometimes office order is issued dealing
with imposing restrictions.
Press release
Plan the meeting in advance. With the plan clear in mind, the objective of the
meeting can be well accomplished. Planning includes-
After planning the meeting and before actually beginning the meeting, the
participants should be delivered a message/memorandum to make them aware
and ready for the topics to be discussed in the meeting. Give each participant
responsibility for the agenda item. Issue the agenda.
Be punctual. Try and arrive before time for the meeting. The meeting should
begin on time. State the objective of the meeting in the very beginning so that
all are clear with the purpose of the meeting. Give a brief introduction of the
members/participants so that all are familiar. Circulate notes and handouts.
Involve all attendees during the discussion. Encourage new ideas from the
participants. Respect their ideas. Ask for a feedback.
The items of agenda should cover all that is necessary to be considered at that
time. Meetings take time and effort to arrange; hence the agenda has to be well
thought out.
The last item in a meeting is a vote of thanks to the chairman but this need to be
mentioned. The items are mentioned briefly or elaborately according to the
practice or need.
The agenda should be manageable within the time at disposal. Some clubs have
a time limit for the duration of a meeting (e.g. 90 minutes), which automatically
dictates the scope of discussion.
PREPAR
ATION OF MINUTES OF MEETING
Format
The format of the minutes can vary depending on the standards established by
an organization, although there are general guidelines.
Generally, minutes begin with the name of the body holding the meeting (e.g., a
board) and may also include the place, date, list of people present, and the time
that the chair called the meeting to order.
Since the primary function of minutes is to record the decisions made, all
official decisions must be included.
The minutes may end with a note of the time that the meeting was adjourned.
Minutes are sometimes submitted by the person who is responsible for them
(often the secretary) at a subsequent meeting for review.
Usually, one of the first items in an order of business or an agenda for a meeting
is the reading and approval of the minutes from the previous meeting. If the
members of the group agree (usually by unanimous consent) that the written
minutes reflect what happened at the previous meeting, then they are approved,
and the fact of their approval is recorded in the minutes of the current meeting.
If there are significant errors or omissions, then the minutes may be redrafted
and submitted again at a later date.
Have a discussion with the board president about any current or expected
formats that you are expected to use. Review past meeting minutes to use as a
template. Ask the board president for a copy of the meeting agenda, including
the names of all attendees, including guests or speakers.
Unless your organization requires you to type notes at the meeting, you can
either type them out or write them longhand. Using a strong meeting minutes
template can help you maintain more structured minutes. The two most
important things to know when understanding how to take minutes at a board
meeting is what information to record and how to present it.
Review the agenda to gain the full scope of the meeting. Add notes for
clarification. Review actions, motions, votes, and decisions for clarity. Edit the
record so that the minutes are succinct, clear, and easy to read.
It’s better to attach meeting handouts and documents that were referred to
during the meeting to the final copy, rather than summarizing the contents in the
minutes.
Step 4: Signing, Filing, and Sharing Minutes
Once your meeting minutes are fully written, you are responsible for making
them official by having the board secretary sign them. Your organization may
also require the president’s signature.
RESOLUTIONS
Types of Resolutions:
(a) This can be passed by a simple majority of votes and even by a margin of
one vote. It can be passed (or lost) by the casting vote of the chairman.
(b) Such resolutions are necessary when any decision has to be taken affecting
the very constitution of the organisation, e.g., altering the objects of the
organisation
ANNUAL RETURN:
Section 159 of the Act provides that every company having a share capital shall,
within 60 days from the day on which each Annual Meeting is held, prepare and
file with the Registrar a Return containing particulars regarding the following:
MOTION:
Offer letter
Purpose:
It provides information about the job role, compensation and benefits, and
other conditions of employment.
It marks the beginning of a positive employment relationship.
It acts as a legal document.
It sets the right expectations.
Content:
Appointment letter
Content:
It is often seen that the management has to quote prices in advance in relation to
goods to be supplied in future. For this purpose, an estimated cost sheet is
prepared to show the estimated cost of products to be manufactured. While
preparing the estimated cost sheet the cost of direct materials, direct wages and
overheads are estimated on the basis of past cost structure after taking into
account the present conditions and also the anticipated changes in future price
level.
Hence, the following items are to be analysed while preparing the tender:
1. Direct materials
2. Direct wages
3. Factory overheads
4. Administrative overheads
5. Selling and distribution overheads, and
6. Expected profit
A purchase order (PO) is a commercial document and first official offer issued
by a buyer to a seller indicating types, quantities, and agreed prices for products
or services. It is used to control the purchasing of products and services from
external suppliers. Purchase orders can be an essential part of enterprise
resource planning system orders.
Indent is a purchase order often placed through an agent (indent agent) under
specified conditions of sale.
Purchase orders contain the details ranging from products that are ordered to
shipping address. Below are details that usually forms part of purchase order:
PREPARATION OF PAYROLL
Payroll Processing
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