Professional Documents
Culture Documents
Role of Industrial Psychology
Role of Industrial Psychology
Role of Industrial Psychology
1. Introduction
Industrial Psychology, as important branch of applied Psychology makes scientific study of the
behaviour of the employees engaged in industrial organizations. Their behaviour is studied with
special reference to production and efficiency. Industrial Psychology further studies the problem and
adjustment patters of workers in field and laboratory situations. According to Tiffin and M. Cormic
(1971),"Industrial psychology is concerned with the study of human behavior in those aspects of life
that are elated to production, distribution and use of goods & services of our civilization."
In the words of Blum (1949)
"Industrial psychology in simply the application or intension of psychological facts and principles to
the problems.Concerning human emulation to business and industry.
It is clear from above that -
Industrial psychology is the scientific study of people at work. It includes certain principles of
understanding people and the application of certain techniques to dealing with people.
It is broad study which include there major parts.
Knowledge of individual difference is used in the selection, placement, promotion and meeting of
employee.
It is the study, to a major degree of the principals and the practices of human relation it is the
study of attitudes and a motivation that effect high morale & enthusiasm at work and of the causes
of monotony that bring about boredom.
Human relations are the understanding of individual and group behavior of work. This behavior is
stimulated by motives and attitudes. It includes the relations of supervisor to subordinates and of
labor unions to management.
4. Monotony
It has been often said that monotony is the case of modern civilization due to the advancement in the
field of science and technology people have become mean puppets of machines.
According to Maier (1970), "If is claimed that repetitive work makes robots of man & that it is
destroys such human values as pride in workmanship ministry and individuality".
With low motivation in particular task the effect of mental fatigue becomes apparent very early. But
when the motivation and interest in Job is high there may not be quick onset of monotony and
boredom. Wright (1909) conducted an experiment to measure the ability of subject to do physical
work under different conditions of motivation. The findings of this study support the construction that
with expectations defined higher motivation occurred and increased the amount of energy made to
available for work.Hence with low motivation in a particular type of work, the effect of mental
fatigue apparent very early. But when the motivation and interest in job are high there may not be a
quick on set of mental fatigue until physical exception overshadows mental fatigued.
1. Mono means one and tones mean tone. One thing being repeated so many times over and over
again creates "Monotony".
2. Monotony is especially associated with automatic and semi-automatic type of work. But it is more
the individual's reaction and attitude towards work that creates a feeling then the nature of the job
itself.
3. Fatigue occurs to continuous physical work, while monotony usually occurs due to the repetitive
nature of work, lack of interest and motivation.
4. Objectively speaking, studies conducted on behalf of the Industrial Health Research Board (1937)
indicate that the psychological plane deferent feelings underline boredom & fatigue.
9. Intelligence
It has been found that intelligent and highly intelligent workers are great sufferers of monotony. For
example, a worker with low intelligence may be satisfied with the job of plate washing or stitching
buttons, as jobs do not require much intelligence.
But under such situations an intelligent worker will not find any interest and job satisfaction. There
will obviously be fluctuation of attention and the onset of boredom. Evidence shows that low
intelligent workers are better adapted to repetitive work. But data on this is not clear-cut.
9.6 Music
The introduction of music has become a common phenomenon in most of the industrial organizations
today with the purpose of reducing monotony and improving output. Research work on the effect of
music on the production and on the mental state of the employees has been quite encouraging.
To start with, Wyatt, Langdon and Stock's study (1937) indicates the production increased by 6
percent due to the introduction of music during work. While conducting a study on a radio tube
assembly factory Humes (1941) investigated the effectiveness of fast, mixed and slow music on
performance. Result showed that with either fast or slow music the scrap page rate was less than
when there was no music or when fast and slow music programmes were alternated. It was further
noticed that music improved the morale of the employees. A study by Kerr (1945) suggested that
music not only improved production, it also improved the attitude of the workers and had a favorable
effect on their mental state. Smith (1947) reported a finding which revealed that there was an average
increase of 7 per cent in the day shift and 17 per cent in the night shift with the introduction of music.
However, McGehee and Gardner (1949) did not find any improvement in production due to the
introduction of music.
An overall analysis of the research findings do suggest that music helps in reducing monotony,
improving the mental state of the workers and raising the level of production.
9.7 Use of Pacing Method and Automatic Work Habits
According to maicr (1970) "Our analysis has shown that repetitive work creates mental station and
perhaps boredom as well not because the activity is repetitive, but because it creates the experience of
marking time. If one can change the experience but leave the activity, the same boredom will partly
10.2 Plan
Planning is schedule well ahead of time will give you ample opportunity to decide which tasks need
to be done immediately and which tasks can wait. List out all the required tasks and cancel them out
once they are done. It will also give you an idea about how much time each task in going to take.
Thus, it will be easier for you to plant to do something of your interest in that available time.
10.3 Focus
Helping others, to the one in guanine need, is certainly a good thing but do not let them take you for
granted and dump all their work on you. Tactfully, say no to such requests and buy concentrating on
your work alone.
10.4 Work Out
Push your work into the success of your mind for a while and try to spend at least an hour daily are
doing some physical activity. It can be a brisk walk is work out a gym or a swim. Such activities are
highly requesting and will put you in good shape too.
10.5 Go for it
Engage your mind in doing something that you are passionate about. Dancing way to the glory
singing to the larks staring at the status, trekking to the peaks, boot crimp with geek - whatever that
is, let is likely to put back that last smile on your face and face and glace in your eyes go for it.
EMPLOYEE: 2
Nature of work - Opening D-mat account, giving brokerage to the company, handle the client
problem regarding to stock market according to SEBI (securities exchange board of India) rule and
company rule & regulation, giving demo (online trading terminal hoe to buy or sell to the share by
(P.C) selling product like Mutual fund, Insurance & IPO, according to AMFI and IRDA rule.
Conclusion
He was aware of the concept of fatigue, boredom and monotony. He feels more physical tiredness
than mental fatigue. His family life as well as social life affected. The pressures of work due to
fulfillment of company target. He was not responsible for their company and is not aware of the
confidentiality. He lacks the interest in his job. Somewhat extrovert and has revealed the many
aspects of his life. He was happy from the working environment & pay from the company.
EMPLOYEE: 3
Conclusion
She was not the much comfortable with situation which she was taken an interview. She was aware of
the concept of the monotony but she was not satisfied with the situation, she comforts she want
change from the management regarding to the break of the monotony. She feels mental tiredness such
as monotony. She feels decrement of the performance due to monotony. She was taking very
professionally and showing the interest in enduing monotony & did not responsible for the work of
the company so work are delay, she was not very much aware of the confidentiality.
EMPLOYEE: 4
Nature of work
According to client instructions share buy or sell from equity market (Cash Market), Gold, Silver,
Crude oil buy or sell from commodity market, (cash market), Future & option (F & O) Buy or sell
from Derivative market. Giving brokerage to the company online selling I.P.O. Mutual Fund and
Insurance. Relationship Manager Post is the back bone of the company Income.
Conclusion
She was well qualified employee. She knows well about the concept of monotony & Psychological
Problem. She is affected from the monotony because repetitive work & continuous work of time. He
She was somewhat depressed because of the family & social problem, she have no time for her
family & society. She was not disclosing her salary she well knows confidentially. She was happy
from the work environment & happy from her boss. She wanted some change from the management.
EMPLOYEE: 5
Nature of Work
According to client instructions share buy or sell from the equity (Cash Market), Gold, Silver, Crude-
oil buy or sell from commodity market, F&O (Future & Option) Buy or sell from Derivative market,
giving Brokerage to the company.
On line selling of I.P.O., Mutual Fund and Insurance.
Conclusion
It may be concluded that this person is satisfied with his job but not salary. He don not like his Boss,
who give a lot of work load and this person show dual personality & perception about his Boss. He is
affected from the monotony & fatigue. He is well qualified and well knows about the concept of
monotony. He was not responsible employee because he listen music & watch T.V. in the absence of
his Boss. He perceives that their work is meaningful. He wants change some rule & regulation
regarding to the SEBI Rule.
References
1. Bills, A.G. (1931). General experimental psychology, New York, Lonhmans, Green.
2. Blum, M.L. and Naylor, J.C. (1984- Revised Edition): Industrial Psychology to theoretical and
social foundation New York: Harper & Row.
3. Kerr, W.A. (1945). Effects of music on factory production, Appl. Psychol. Mongor.
4. Maier, N.R.F. (1970). Psychology in industry, Oxford and IBH publishing Co. New Delhi.
5. McCormick, E.J. and I. Lgen.,D. (1984).Industrial Psychology.
6. McGehee, W. and Gardner, J.E. (1949). Music in a complex industrial job, Personnel Psychol., 2,
pp. 405-417.
7. Mohanty, Girishbala (1967). Sex and intelligence and monotony in continuous mental work,
Indian journal of Applied psychology, 5, No. 2, pp. 90-91.
8. Mohanty, Girishbala. (1997).Industrial Psychology and organizational behavior, Kalyani
publishers Ludhiana.
9. Singh, A.K. (2000). Industrial & organizational Psychology.
10. Smith, H.C. (1947). Music in relation to employee attitude piecework production and industrial
accident, Appl. Psychol. Mongor, pp. 14.
11. Viteles, M.S. (1932). Psychology in Industry, Norton.
12. Wyatt, S., Frasner, J.A. and Stock, F.G.L. (1929). The effects of monotony in work, Industrial fat
, Board, Ref. No. 56.
13. Wyatt, S., Langdon, J.N. and Stock, F.G.L.(1937). Fatigue and boredom in repetitive work,
Industrial, Health Res. Bd., ep. No. 77.