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Learner GuideTRG-DOC-08 Learner Guide-V-2.0-ICTNPL413
Learner GuideTRG-DOC-08 Learner Guide-V-2.0-ICTNPL413
ICTNPL413
Evaluate networking regulations
and legislation for the
telecommunication industry
Version Number
C ONTENTS
Overview 3
Topic 1: Economic and political influences on networking regulations and legislation 4
Topic 2: The impact of networking regulations and legislation 18
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Overview
Learning goals
Learning goals include:
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
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Topic 1: Economic and political influences on
networking regulations and legislation
the telecommunications industry is broadly divided into landline and mobile services for
voice and data?
landline services are provided by Telstra and Optus (both are retailers and wholesalers
of services) and the government owned and established broadband network (NBN)
(wholesale only)?
mobile services are provided by Telstra, Optus, Vodafone and TPG (owning part of the
mobile spectrum)?
Telecommunications in Australia has grown significantly since its first inception in the late 1800s.
Due to the exponential technological advancements, telecommunications support the entire
economy.
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
TRG-DOC-08 Learner Guide- ICTNPL413 | Version: V-2.0 | Last Reviewed: May 2024 | Next review Date: As required | Page 4
Image by Izaac Elms on Pexels
Research
Let’s start by looking at ways of doing research and potential sources of information about political
influences and economic conditions.
Sources of written and visual text include graphs, tables, charts, info graphs, written reports and
looking at already researched data. There are different types of research that you can carry out,
along with sources of information.
The following table outlines quantitative and qualitative research and primary and secondary
research.
Qualitative research based on collecting, analysing, and interpreting data collected for
example from interviews or observations.
a qualitative research objective would be to gain an understanding of
underlying reasons and motivations.
Primary research Primary research is research conducted from scratch and secondary
research (also known as desk research) is using information that already
exists. Secondary research (or desk research) gathers existing
information through available sources.
Primary data sources of data can come from:
interviews
questionnaires
focus Groups
observation
diaries/blogs/personal records.
Secondary research Secondary sources of data are collected from sources such as published
reports, statistical research, databases, etc. Analysing research that has
already been undertaken can save a lot of time, however, this type of
data must be checked for reliability and obtained only from trusted
sources, for example from market reports and government statistics.
The following is a list of common sources of secondary data:
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
TRG-DOC-08 Learner Guide- ICTNPL413 | Version: V-2.0 | Last Reviewed: May 2024 | Next review Date: As required | Page 5
Type of research Description
You will need to analyse and evaluate often complex written and visual text for research
undertaken relating to external sources as well as any workplace documentation for information
and specific requirements such as policies and procedures.
For example:
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
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Legislation
Legislation is one source of information you may use as part of your research.
When we discuss networking regulations and legislation that govern the telecommunications
industry and information technology industry, we are referring to the carriers and service
providers in Australia.
consumers safeguard
exemptions
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
TRG-DOC-08 Learner Guide- ICTNPL413 | Version: V-2.0 | Last Reviewed: May 2024 | Next review Date: As required | Page 7
Specific legislation that applies to the telecommunication (including the internet) includes:
Legislation Purpose
Telecommunications Act 1997 The main legislation covering licensing and rights and
obligations of carriers and service providers.
The Privacy Act 1988 To promote and protect the privacy and confidentiality of
individuals including the privacy principles, regulating the
handling of personal information.
National Broadband Network Governing the ownership, control and reporting obligations
Companies Act 2011 of NBN.
Activity: Discuss
Legislation Example
LEARNER GUIDE – ICTNPL413
Activity: Read
For more information and further links for the telecommunications legislation in
Australia, visit the following websites:
Website 1: https://www.oaic.gov.au/privacy/other-legislation/telecommunications/
Website 2: https://business.gov.au/planning/industry-information/information-media-
and-telecommunications-industry
Website 3: https://www.dlapiperintelligence.com/telecoms/index.html?t=laws&c=AU
Website 4: https://www.maddocks.com.au/insights/updated-and-remade-
telecommunications-regulations
Take any notes to summarise what you have read and keep for future reference.
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
TRG-DOC-08 Learner Guide- ICTNPL413 | Version: V-2.0 | Last Reviewed: July 2022 | Next review Date: As required | Page 9
LEARNER GUIDE – ICTNPL413
Activity: Reflect
What can you do in the workplace (or your studies) to make sure you keep up to date
with legislative changes?
a breach in privacy where a customer’s details have been given to a third party
a hacker has stolen passwords that are used for logging into networks
generate solutions
implement
follow up.
ACMA regulates the internet, broadcasting, telecommunications, and radio communications industry.
Telecommunication providers and are expected to self-regulate under the ACMA who enforce industry
codes and standards under the Telecommunications Act 1997.
It includes:
licensing and regulating telecommunications carriers, carriage service providers and content
service providers
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
TRG-DOC-08 Learner Guide- ICTNPL413 | Version: V-2.0 | Last Reviewed: July 2022 | Next review Date: As required | Page 10
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Activity: Read
Both regulation and deregulation have an impact on the network planning industry:
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
TRG-DOC-08 Learner Guide- ICTNPL413 | Version: V-2.0 | Last Reviewed: July 2022 | Next review Date: As required | Page 11
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Activity: Discuss
As a group:
Activity: Practical
Find one example of a carrier and/or service provider that has been impacted by
regulation and deregulation in the past 20 years.
Say how they addressed problems related to the regulation/regulation (or how
they could address the problems).
Share your work with a partner and ask for their feedback.
Economic conditions
The growing use of telecommunications has stimulated the development of the telecommunications
industry and contributed to productivity growth in the economy through:
Economic factors should be assessed to determine their influence on network growth and planning.
Improving or increasing the quantity of these factors can lead to growth in the economy.
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
TRG-DOC-08 Learner Guide- ICTNPL413 | Version: V-2.0 | Last Reviewed: July 2022 | Next review Date: As required | Page 12
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Economic growth is measured by the increase in a country’s Gross Domestic Product (GDP).
This means its output.
Activity: Brainstorm
As a group, brainstorm a list of common economic factors that can affect growth for
public and commercial enterprises. Also brainstorm examples of how the factors
affect growth in the network planning industry.
Take notes and keep them for future reference.
Activity: Discuss
Activity: Read
If you’d like to know more, read the article on how economic growth is defined in
Australia.
Article: https://www.rba.gov.au/education/resources/explainers/economic-growth.html
Activity: Practical
Work in small groups to define the economic condition in your State or Territory
(such as Queensland or Northern Territory) and Australia as a whole.
How is the economic condition influencing the growth and planning of
telecommunication networks?
Your trainer will oversee a group discussion to summarise your work. Take notes and
keep them for future reference.
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
TRG-DOC-08 Learner Guide- ICTNPL413 | Version: V-2.0 | Last Reviewed: July 2022 | Next review Date: As required | Page 13
LEARNER GUIDE – ICTNPL413
Activity: Reflect
Which legislative and/or business decisions will your assessment of the economic
and political influences on the growth and planning of networks influence?
Remember that the way you communicate will influence whether your research and evaluation is used
(regardless of how good it is).
An evaluation report is one way to communicate an assessment of the economic and political
influences on networking regulations and legislation.
An evaluation report provides findings, conclusions and recommendations from research and its
evaluation.
An evaluation report should summarise the researched data and present the assessment and analysis
of data as information that can be used.
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
TRG-DOC-08 Learner Guide- ICTNPL413 | Version: V-2.0 | Last Reviewed: July 2022 | Next review Date: As required | Page 14
LEARNER GUIDE – ICTNPL413
contains a title page, contents page, executive summary, introduction, findings and discussion as
well as any recommendations or conclusions
includes footers and headers with any footnotes and page numbers
includes a variety of different visuals including images, graphs, charts, tables and infograms
Activity: Read
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
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LEARNER GUIDE – ICTNPL413
Activity: Develop
For this activity you are to do research and write a report that evaluates economic
and political influences on both public and commercial enterprises that provide
services in networking markets.
You may use the information that you have read and researched in previous
“Practical” activities.
In your report, make sure you:
1. List all carriers and/or service providers who are governed by legislation in
Australia.
2. Summarise current legislation governing network planning for these carriers
and/or service providers.
3. Explain how regulation and deregulation have impacted at least one of the
carriers and/or providers.
4. Say how any problems or issues were overcome or addressed (or how they
could have been addressed).
5. Summarise the current economic conditions.
6. Assess the influence of the economic conditions on the growth and planning of
network industries (both commercial and public).
7. Draw conclusions and make recommendations for networking regulations and
legislation based on your evaluation of political and economic influences.
Find a suitable evaluation report template or use the one reviewed in the previous
activity. Ensure that you use effective written communication skills and clear,
detailed, and cohesive language.
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
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Plan your work so that you complete according to deadlines and time allocated by
your trainer/assessor.
This activity will support you for when you complete your assessment tasks. Submit
to your trainer/assessor for feedback.
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
TRG-DOC-08 Learner Guide- ICTNPL413 | Version: V-2.0 | Last Reviewed: July 2022 | Next review Date: As required | Page 17
LEARNER GUIDE – ICTNPL413
Activity: Practical
Refresh your memory on legislation and regulations related to the network industry. If
necessary, go through the relevant content in Topic 1 again.
Legislation and regulations impact all stakeholders associated with the network industry. This includes:
planning obligations for network accessibility (under the Universal Service Obligation).
Activity: Reflect
What do you think would happen if there were no networking regulations and
legislation for the telecommunications industry?
For the next topic, we cover the rights of carriers and service providers, enforcing competitive
provisions between service providers and review the obligations of the Universal Service Obligation
(USO). At the end of the topic, you are required to produce a report outlining the impact of Australian
Federal Legislation on network planning processes and accessibility.
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
TRG-DOC-08 Learner Guide- ICTNPL413 | Version: V-2.0 | Last Reviewed: July 2022 | Next review Date: As required | Page 18
LEARNER GUIDE – ICTNPL413
Carrier A carrier network provides the Telstra or They cannot allow the use
network infrastructure used by a Optus of their network units to
telecommunications service provider. provide services to the
public unless:
The carriers are regulated by
authorities on how they operate the they hold a carrier
telecommunications systems. licence
The carrier networks have an a nominated carrier
infrastructure that includes complex declaration is in force
configurations of interconnected over the network
hardware, transmissions, cabling and units
devices, wireless networks and
an exemption
satellite facilities that provide
applies.
communication services to large
amounts of people spread over vast Further licence conditions
geographical areas. can be imposed on all or
individual carriers and
In Australia, the carriers own network
classes of carriers
units, delivering carriage services.
(licence condition
declarations).
Carriage Carriage service providers provide Optus AAPT, The do not have their own
service services for: iiNet, JB network units and do not
provider HiFi, Kogan need a license. However,
network units that a licensed
Mobile, MeU they do have to comply
carrier owns
Mobile, with legislation.
network units covered by a Amaysim,
nominated carrier declaration. NBN, Optus,
Telstra, TPG
Service providers also include
Telecom,
organisations that can resell time on
Virgin
a network for phone calls, provide
Mobile,
access to the internet (internet
Vodafone,
service providers) and phone
Woolworths
services over the internet (VoIP
service providers).
A network unit has four categories, all with associated regulations set out in the
Telecommunications Act:
Cat 1: single line links connecting distinct places in Australia
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
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Activity: Reflect
install a facility
maintain a facility.
However, they must comply with the following conditions:
Carriers own any infrastructure that they have installed, including cables. They can seek
damages if their property has been deliberately or negligently damaged.
Activity: Read
The Telecommunication Act 1997 contains laws for the efficient construction and maintenance of
telecommunication networks. Carriers are able to enter land to install and maintain some types of
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
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facilities for which the ACMA has granted a facility installation permit.
If a facility is not in one of the above groups, then carriers must then comply with state and territory
laws and planning regulations.
Carriers should be able to provide fast and cost-effective telecommunication services to those that
need them. They can deploy low-impact facilities infrastructure under a national process rather than
under different states, territories, and local government requirements. This also reduces the
administration for government and carriers. To protect the rights of the community and property
owners there are safeguards and objection rights.
Low-impact facilities are needed for telecommunication networks so that they can provide wider
coverage and services. It can include underground cabling, small antennae, underground and
above ground structures that protect equipment, equipment in buildings to help subscribers
connect to the internet, equipment on structures that already exist (for example poles or
buildings). NBN low-impact facilities include underground pits, power poles and NBN nodes.
Activity: Read
See the following website for a list of the different types of low-impact facilities.
Website: https://www.acma.gov.au/local-councils-and-network-facilities
Take any notes to summarise what you have read and keep for future reference.
In summary:
They do need government approval to install a facility that is not low-impact and on an
area of environmental significance.
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
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LEARNER GUIDE – ICTNPL413
Activity: Practical
Do research to:
The ACCC is responsible for the economic regulation of the communications sector.
This includes telecommunications, the NBN, broadcasting and content sectors. The following is a list
of responsibilities:
NBN
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
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declaration of a service
anti-competitive conduct.
You may need to again problem solve (as discussed earlier), where there are issues that are identified
that contravene the ACCC requirements. For example:
Activity: Read
For more information on how the ACCC enforces competitive provisions, read through
the information on their website and follow any related links:
https://www.accc.gov.au/regulated-infrastructure/communications/accc-role-in-
communications#intellectual-property
Also see the fact sheets on how the ACCC sets rules for the supply of
telecommunications services:
How the ACCC rules for wholesale broadband services benefit you
How the ACCC review of mobile phone regulation affects you
How the ACCC's review of transmission regulation affects you
How requiring Telstra to share its copper network benefits you
How competition in supplying landline telephone services benefits you
How the ACCC ensures that you can make calls to people on all telephone networks
Or use the following link to the list of links:
https://www.accc.gov.au/regulated-infrastructure/communications/accc-role-in-
communications/consumer-fact-sheets-for-telecommunications-services
Review the following guide to competition and consumer law:
https://www.accc.gov.au/system/files/1543_A%20guide%20to%
20competition%20and%20consumer%20law_FA3.pdf
Links that explain anti-competitive behaviour law:
https://www.accc.gov.au/business/anti-competitive-behaviour
Take any notes to summarise what you have read and keep for future reference.
Activity: Reflect
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
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Think about the size of Australia and consider the accessibility of networking services
to both individuals and organisations. Then compare a city with a regional town such as
Brisbane v Mount Isa or Perth v Bremer Bay. Consider the distances in Australia and
the remote and rural towns.
To help you further look at the following map, comparing the size of Australia to
Europe:
Source: https://wickedwalkabout.com/how-big-is-australia-2/
The Universal Service Obligation (USO) means that you have the right to a standard fixed
telephone service provided by Telstra, regardless of where you live or work.
Section 9 of The Telecommunications (Consumer Protection and Service Standards) Act 1999
(Section 9) provides the conditions for the USO to ensure that they provide services that are
reasonably accessible to all Australians on an equal basis, wherever they live or work. It covers:
payphones
Activity: Read
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
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Activity: Practical
Choose ONE suburb or city in Australia. Work in small groups to write a report that:
reviews the planning obligations of the USO.
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
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Activity: Develop
quality of service
the implementation of 5G
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au
Head Office Address: Level 2,4 & 8, 341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide
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