ABHISHEK ASHOK SAWANE

9890692223, 8329224842

abhishek.sawane@gmail.com, abhi_7030@rediffmail.com

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CAREER OBJECTIVE:-

To secure a responsible career opportunity, where I can fully utilize my expertise, analytical and management
skills, while making a significant contribution to the success of my employer and enhance my professional skill
set in accordance with organizational objective.

KEY STRENGTHS:

• Ability to work on deadlines.

• Ability to work in team as well as independently.
• Hardworking and confident.
• Problem solving ability.

PROFESSIONAL QUALIFICATION:

• MBA from Welingkar Institute (Distance learning)

• B.Com from Nagpur University in the year 2008
• HSC from Nagpur Board in the year 2002
• SSC from Nagpur Board in the year 2000

OTHER QUALIFICATION:

Diploma in Photography from Tirpude College, Civil Lines, Nagpur.

OTHER COURSES:

• Certificate course in MS-OFFICE, TALLY.

• Certificate course in Graphic Designing (Photo Shop, Corel Draw, Page Maker)
• Certificate course in Web Designing (Flash, Dreamweaver)
• Certificate course in English Typing – 30 w.p.m. Typing
WORK EXPERIENCE:

1. Worked as an “Advisor” with Reliance Capital.

2. Worked as an operations Back office executive, Admin Executive & Web Designer with SVG Infosoft
Co. Ltd. .

3. Worked with Hexaware Technologies BPS Ltd, Nagpur as Senior Specialist since 17 Dec. 2008 to 15
Jan'22.

Job Profile:

Operations- Back office Roles and Responsibilities:

• Effectively handling Education data Process & Healthcare process, Query compilations, Data
correction and providing data in the team.
• MIS Reporting. Data management.
• Providing process training & monitoring on team.
• Handling customer queries related to the process and thereby resolving them.
• Handling escalations and resolving in the given time frame.
• Co-ordinates with technical support team to resolve process issues.
• Interacting with client on issue
• Also involved in managing track records of quires, Daily quality review report preparation.
• Work overall includes analysis of Healthcare trends and Products.
• Responsible for resolution of issues faced by the customers.
• Seeking information and problem solving.
• Data Entry

Achievements:

• Six sigma yellow belt certified at an organization level.

• Kaizen certified at an organization level.
• Received Client appreciation for handling the criticalness of the process technically.
• Awarded with “Appreciation Award” in the year 2018-2019.
• Rewarded with CVA of the week in Hexaware, internal appreciation forum for process improvement in
the year 2018 & 2019.

PERSONAL DETAILS:
Name : Mr. Abhishek A. Sawane
Fathers Name : Mr. Ashok G. Sawane.
Date Of Birth : 05’th July 1984

Gender : Male
Nationality : Indian

Languages : English, Hindi, Marathi

Email Id : abhishek.sawane@gmail.com

Contact Number : 0712 2726523/2526072.

Mobile Number : 9890692223, 8329224842

Residential Address : “Meghalaya”, Behind R.S.S. Building,

Garud Khamb Road, Mahal, Nagpur- 440 002

Place: Signature:

Date: Abhishek A. Sawane