Chapter 5

Accommodation
(Lodging
Industry)

THC5 MICRO PERSPECTIVE

OF TOURISM AND
H O S P I TA L I T Y
Learning Objectives
• Cite the history of accommodation or lodging industry.
• Describe the different types of accommodations.
• Explain the hotel terminology.
• Explain the classification and rating system of hotels.
• The people behind the well-known hotels around the
world.
• Discuss the linkages between hotels and airlines
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Types of Accommodation
•Hotels: Offer a wide range of services and amenities for diverse traveler needs.
•Resorts: Provide luxury facilities and recreational activities for leisure travelers.
•Motels: Cater to road travelers with easy access and basic accommodations.
•Hostels: Budget-friendly, offering shared rooms and communal areas for
backpackers.
•Bed and Breakfasts: Provide a homey atmosphere with included morning
meals.
•Guest Houses: Offer comfortable, home-like environments, often with fewer
rooms than hotels.
•Holiday Cottages: Provide private, self-catering accommodations for family
vacations.
•Apartments: Suitable for long stays, offering more space and home-like
facilities.
•Cabins: Offer a rustic and often secluded getaway, typically in natural
surroundings.
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Classification of Hotels
• Hotels are classified according to the hotel size, location, target markets, levels of service, facilities provided,
number of rooms, ownership and affiliation etc. Besides these classifications hotels are often classified
with the Star, Diamond or Crown system, depending on geographic location.

Rating System
• Hotel stars are a rating system that evaluates the features and amenities available at a hotel to help
guests choose the best hotel for their stay and budget. Whether a customer is looking for a bed for the
night or a luxurious experience, comparing hotels based on their star ratings can narrow down one’s
search according to the features they desire and available price points.
1 Star- Good, better than average
2 Star- Very good
3 Star- Excellent
4 Star- Outstanding
5 Star- One of the best in the country
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Hotel Terminologies
• EP European Plan- means no meals included.
• AP American Plan (also known full pension)- breakfast, lunch and dinner are included in the
quoted price.
• MAP Modified American Plan (demi pension)- include breakfast and dinner but not lunch or
dinner.
Continental Breakfast (hotel garni or pension garni) – popular in European hotels, includes in
the room rates. Consists of rolls, coffee and sometimes juice.
• BP Bermuda Plan- offered by hotels in Bermuda, includes both room and full English or
American type of breakfast.

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Hotels and Airlines
• By partnering with hotels, airlines can offer customers discounted rates on hotel stays in
conjunction with their flight bookings. This can provide added value to customers and help
airlines increase their revenue. Additionally, airlines and hotels may collaborate to offer loyalty
programs to their customers.
Major reasons why airline companies link with hotels:
1. Desire to protect insisting business and develop future business, increasing their profits.
2. Hotel ownership boost tourism development in their home countries.
3. Desire to expand national cultures.

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 Thank you for listening!
Prepared by: Rosenne O. Sese, LPT.

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