MONITORING REPORT

Customer CSEM

Category Daily check / Weekly check

Date 10/08/2023

System Coverage BSP, BSQ, BSD, NWP, NWD, SM2 and BO

1 Document Summary

This document shows the errors and information based on our monitoring. It includes the details of activity
on the database, errors on business workflow and other errors related to the system.

2 Document History

Name of the responsible of document :

Name: K Ganesan Company/location: Teamwork Vietnam/Ho Chi Minh city
Phone: +84-8-54371090 Fax: +84-8-54371091

Version Date Description

1.0 20/09/2016 Initial Layout

1.1 22/11/2016 Old systems NWD, BSD, BSQ and SMR have been removed

1.2 20/02/2023 Add BO system

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2.1 Monitoring Matrix

Transaction
BSP NWP NWD SM2 BOE BSD BSQ
Code
DB02

DB12

DB13

DB16

SM12

SM13

SM21

SM37

SM50

SM58

SP01

ST02

ST03N

ST04

ST22

RSMON

SOST

BI

❏ Legend

Gray : Not Checked / Weekly Check

Green : No Issues
Yellow : Warnings / Negligible
Red : Errors

3 R/3 Production system BSP (Daily check)

3.1 Database checks

No errors noted.
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3.2 Business checks
3.2.1 SM37: Cancelled job

 UDITIS_IMPORT_ALSO

Analysis: This issue is caused by a failed connection to ftpconnecth.also.com. Could you please check this
issue again?

3.3 Others checks.

No errors noted.

4 BI Production system NWP (Daily check)

4.1 Database checks

No errors noted.

4.2 Business checks

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No errors noted.

4.3 Others checks

No errors noted.

4.4 RSMON

 Connect with “Process Chain Display Planning” program is good

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5 BI Development System NWD (Daily check)

5.1 Database checks

No errors noted.

5.2 Business checks

No errors noted.

5.3 Others checks

No errors noted

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6 Solution Manager System SM2 (Daily check)

6.1 Database checks

No errors noted.

6.2 Business checks

6.2.1 SM12: Lock Entry
No errors noted.

6.2.2 SM37: Cancelled job

 SAP_LMDB_DOWNLOAD_CONTENT

Analysis: This issue is related to the UNCAUGHT_EXCEPTION dump in ST22. Please check ST22 for more
information.

6.3 Others checks.

6.3.1 ST22: Dump

 UNCAUGHT_EXCEPTION

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Analysis: According to SM37, this job task is to check for LMDB's update. But the system is already up to
date, therefore it can't find new metadata to download and in resolved, re-scheduling the job continuously.
The system detected this job attempted to do too many times and cancelled it therefore causing this dump.
We can skip this issue since this job is working properly.

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7 SAP BO DEV 2022 (Daily check)

7.1 CSEM Current Year Result

 Abstract

 Graphics per Income Type

 Graphics per BU

 Results per BU/Month

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 OPS & Portfolio Data

 Main Projects

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 Tree Analysis

 After checking all tabs of “CSEM current Year Result” report, I confirmed that it takes only 15-20
seconds to load the report, which is satisfactory.

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