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RGPQP v1.0
RGPQP v1.0
CONTRACT REVIEW
Category Purpose:
⚫ To prompt the study of the Request for Quotation (RFQ) files received from Renault Group and identify the technical aspects of the
program .
Element Activity:
Activity Purpose:
⚫ To demonstrate that the product and process proposal will achieve the Renault Group targets.
Note(s):
⚫ The Product & Process Concept Proposal should be part of the detailed response to the Renault Group provided Request for
Quotation (RFQ) package.
⚫ The supplier shall conduct a contract review including all technical aspects of the RFQ package.
Phase 1 2 3 4 5
Activity ⚫ Study and develop a Product
Content & Process Concept proposal
which achieves all targets
requested by Renault Group.
Output ⚫ Product & Process Concept Proposal; (RFQ reply)
Document
Key Point(s):
⚫ The Product & Process Concept Proposal is a part of the technical response to the Request for Quotation (RFQ) file.
⚫ The relevant Renault Group department designated format or supplier own document.
Activity Purpose:
⚫ To prepare and implement a plan to achieve all the product quality and reliability targets agreed with Renault Group.
Requirement(s):
⚫ The Product Quality Target Study Plan and Product Reliability Target Study Plan shall be part of the detailed response to the Renault
Group issued the Request for Quotation (RFQ) package.
⚫ Implement the plan and deploy the quality and reliability target agreed with Renault Group into the product and process design.
Phase 1 2 3 4 5
Activity ⚫ Compare the target ⚫ Implement the plan and report the progress to the relevant Renault
Content set by Renault Group Group department.
with the
performance.
(gap analysis)
⚫ Prepare a plan to
achieve the target.
Output ⚫ Product Quality Target Study Plan
Document ⚫ Product Reliability Target Study
Key Point(s):
The Product Quality Target Study Plan is the document that describes how the supplier will achieve the quality target agreed with
Renault Group. (This will be requested through Request for Quotation (RFQ) or relevant document)
The relevant Renault Group department designated format or supplier own document.
Key Point(s):
The Product Reliability Target Study Plan is the document that describes how the supplier will achieve the reliability target agreed with the
Renault Group (which will be requested through Request for Quotation (RFQ) or relevant document).
The reliability requirement is defined in the supplier specification as a proportion of failures at a mileage term in RFQ if applicable.
The relevant Renault Group department designated format or supplier own document.
Category Purpose:
⚫ Identify and manage the supply chain (including the deployment of Renault Group Product Quality Procedure (RGPQP) activities to all the
sub-suppliers).
Element Activity:
⚫ To manage all sub-suppliers to ensure products delivered to Renault Group achieve targets.
Note(s):
⚫ The suppliers shall have a system for new sub-suppliers selection and current performance evaluation (Criteria for selection,
evaluation and re-evaluation).
⚫ All purchased products or materials used in product shall conform to the applicable regulatory/Renault Group requirements. Supplier
is responsible for cascading all requirements to their sub-suppliers to ensure that all Renault Group specifications and targets are met
and sustained throughout the life of the product.
⚫ The suppliers shall be responsible for the management and approval of the product quality and the associated document (e.g. Part
Submission Warrant (PSW) and equivalent documents) for all sub-supplier's (including those specified by Renault Group) unless
otherwise agreed in the Request for Quotation (RFQ).
⚫ No sub-supplier changes are allowed in Phase 4, unless otherwise agreed by Renault Group.
Phase 1 2 3 4 5
Activity ⚫ Select the potential ⚫ Submit the CSCC ⚫ Update the ⚫ Submit the CSCC document after ⚫ Update the CSCC
Content sub-suppliers and document based on CSCC whenever identification of all the document whenever
make a draft the result of product there are any sub-suppliers before the start of there are changes to
document of feasibility study. changes to the mass production. the sub-suppliers and
Component Supply sub-suppliers. ⚫ Validate and approve the re submit.
Chain Chart sub-supplier PSW or equivalent
(CSCC). before start mass production and
submit it if requested by Renault
Group.
Output ⚫ Component Supply Chain Chart (CSCC)
Document ⚫ Sub-Supplier Part Submission Warrant (PSW) or equivalent
Key Point(s):
The Component Supply Chain Chart (CSCC) is a chart which visualizes the structure of the component supply chain to reinforce the
sub supplier management.
Note(s):
The logistic lead time (in number of days) between Tier N suppliers may be requested in addition.
Key Point(s):
The Sub-supplier Part Submission Warrant (PSW) or equivalent is a document that affirms to the tier 1 supplier the ability of his sub-supplier to
deliver components, which finally allow the final product to meet Renault Group requirements.
Category Purpose:
⚫ Identify the requirements, risks and timing associated with managing a project through all phases of Renault Group Product Quality Procedure
(RGPQP).
Element Activity:
Note(s):
⚫ Each supplier shall be required to nominate at least one Supplier Customer Quality Responsible (SCQR) for their organization. This person will be
responsible for ensuring that the requirements of RGPQP are deployed through each related function in their organization. As a result, the
nominated SCQR(s) shall have sufficient responsibility and authority within their company to successfully undertake these responsibilities.
Phase 1 2 3 4 5
Activity ⚫ Select a team leader to ⚫ Update and resubmit the Supplier Contact Directory when necessary
Content supervise the planned
development process.
⚫ Select a project team and
assign roles and
responsibilities.
⚫ Create a Supplier Contact
Directory.
Output ⚫ Supplier Contact Directory
Document
Special characteristics Tick all boxes that apply to the product being developed/manufactured.
Document Reference No./Version The suppliers reference No. and version No. for the document.
Document Revision Date The date of the latest revision of the document.
Document Origin Date The date when the document was first issued.
Supplier Name The supplier name.
Supplier Plant The location at which the product will be manufactured.
Supplier Code A unique code to each supplier, issued by Renault Group Procurement department.
Author The name of the person who created/revised the document.
e-mail The e-mail address of the person who created/revised the document.
Tel The telephone number of the person who created/revised the document.
Part Name The part name or description as identified on the product drawing.
Part No. & Issue Level: The part No. and issue level as issued by Renault Group design department.
Design Note No./DEVO The latest design note number that applies to the product being developed/manufactured.
Activity Purpose:
⚫ Plan the project activities in line with Renault Group milestones and monitor the progress.
Note(s):
⚫ The tier 1 supplier shall deploy all Project Planning and Production Preparation Monitoring requirements to all sub-suppliers (including in-house
sub-suppliers).
Phase 1 2 3 4 5
Activity ⚫Plan and monitor the required RGPQP activities.
Content ⚫Ensure targets for each activity and milestones are included in the plans.
⚫Create the initial plans as ⚫Finalize and submit ⚫Update the plans if necessary. ⚫Review and update the
required. required plans. ⚫Monitor progress to plans and report status plan as required.
Output ⚫ Supplier Master Schedule (SMS)
Document
⚫Supplier Production Preparation Monitoring Plan / Status Report (SPPMP/SR)
⚫Capacity Submission
Warrant (CSW) (Renault)
⚫Production Capacity Plan (PCP)
Key Point(s):
The Supplier Production Preparation Monitoring Plan / Status Report is a document that is used to establish the targets for the 4M
(Man, Material, Machine, Method) at each stage of the project and to report the achievement of these targets at each milestone.
The supplier shall complete a Supplier Production Preparation Monitoring Plan/Status Report for each part or part family/group. This
document should identify the targets set and results achieved by the supplier for each Renault Group project milestone.
All targets shall be expressed as a percentage of required Start of Production (SOP) condition.
% of Personnel at Full
Indicate the above plan as a percentage of the personnel required at full volume condition
Volume Condition
Achievement Indicate the actual number of fully trained personnel who manufactured the product at each milestone
% of Planned Target Indicate the above achievement as a percentage of the planned target
% of Full Volume Condition Indicate the above achievement as a of the full volume condition
% of Process Capability
Indicate the above plan as a percentage of features shown on the Process Capability Study Plan.
Study Plan
Indicate the actual number of features, as shown on the Process Capability Study Plan, that were capable at
Achievement
each milestone
% of Planned Target Indicate the above achievement as a percentage of the planned target
% of SOP Target Indicate the above achievement as a percentage of the SOP target
Straight Through Ratio Planned Target Indicate the planned percentage of good product manufactured without rework at each milestone
% of SOP Target Indicate the above plan as a percentage of the SOP target
Achievement Indicate the actual percentage of good product manufactured without rework at each milestone
% of Planned Target Indicate the above achievement as a percentage of the planned target
% of SOP Target Indicate the above achievement as a percentage of the SOP target
OK Ratio Planned Target Indicate the planned percentage of OK product, including rework, manufactured at each milestone.
% of Components Indicate the above plan as a percentage of the total number of sub-components to be fully approved before
Approved by SOP SOP
Approval of
Sub-components Achievement Indicate the actual number of sub-components fully approved at each milestone
% of Planned Target Indicate the above achievement as a percentage of the planned target
% of SOP Target Indicate the above achievement as a percentage of the SOP target
Planned Target Indicate the planned number of parts with graining approval at each milestone.
% of SOP Target Indicate the above plan as a percentage of the total number required for SOP.
Part Graining Achievement Indicate the actual number of parts with graining approval at each milestone
% of Planned Target Indicate the above achievement as a percentage of the planned target
% of SOP Target Indicate the above achievement as a percentage of the SOP target
Part Marking for Mass Indicate the planned number of parts with mass production marking at each milestone.
Production Note:
Planned Target Component marking includes any marking that is made on the product to aid identification of the product.
Typically this includes part number, Renault Group symbol, Material type, traceability identification. For Refer
to the Renault Standard 00-10-415.
% of SOP Target Indicate the above plan as percentage of the total number required for SOP.
Achievement Indicate the actual number of parts with mass production marking at each milestone
Key Point(s):
⚫ The Production Capacity Plan (PCP) is intended to confirm that the production capacity to support Renault Group requirements will be available
and not constrained by the mix of product required.
Process stage indicator. Should cross reference to the Process Flow Chart &
Operation Number
Standard Operation sheet
CAPACITY REQUIREMENT Indicate if calculation is based on number of vehicles or number of parts (ex:
A1 – Unit of measure
when case of use is several per car) Refer to RFQ for details
A1i – Annual volume
Must be compliant with RFQ volumes
requirement (calculated)
A1ii – Peak volumes Indicate peak volume margin (in % of RFQ volumes if A1 is in vehicles; in
requirement number of parts if A1 is in parts)
A1iii – Part usage per vehicle Number of parts needed per car (only if A1 is expressed in parts)
A2 – Annual requirements Number of parts required per annum
A3 – Annual working weeks Number of working weeks at customer plant
A4 – Weekly requirement
Calculation of weekly requirements (average and peak)
(calculated)
A5 – Supplier weekly
Comes from detailed process capacity calculation
requirement (calculated)
OEE REQUIREMENT Detail Name of each process (e.g. stamping, molding…) consistent with
B1 – Process description
process flow chart
B2 – Next downstream process Select next process number from the list
Standard shift B3 – Planned working days per
Indicate number of working days for each process
pattern week
2 – T2000 WORKSHEET
To be completed on request.
Goal is to check real capacity consistency with theoretical one declared by supplier’s representative in sheet 1 – PRODUCTION CAPACITY PLAN.
This template is a tool to help supplier to calculate OEE when OEE can’t be demonstrated (ex: new line).
It enables to calculate Availability, Performance and Quality indicators used in the calculation of OEE and defined as common industry standard.
If SFVC audit result is not confirming supplier’s planned figures or if an action plan is necessary to increase the output.
Supplier’s representative is to assist RENAULT GROUP Supplier Risk Management Team to populate this sheet.
Key Point(s):
The Capacity Submission Warrant gives the demonstration that the suppliers’ industrial system is apt and able to respond to Renault
Group production volumes & lead-time Targets, during the increase in production and serial mass production phase.
The production volumes & lead-time Targets are given by Renault Group.
Group of part references (one group per document) are proposed by Renault Group according to Supplier processes.
Supplier has to contact Renault Group Procurement Department in case of remarks on parts groups.
The supplier shall document his industrial production capacities in accordance to:
The Production Capacity Plan Results
The Supplier Production Preparation Monitoring Status Report
This is denoted in weekly volumes of parts to be produced for a given period, agreed in accordance with the increase in given
production or the quarter Renault Group Reference Capacity.
The industrial capacity can be proved and backed up through supplementary documents (mix theory, Capacity Survey Vx…).
All capacity evolution has to be agreed by Renault Group prior to any change.
The supplier must use the RGPQP document format and is not allowed to use its own document
The supplier must submit the "Capacity Submission Warrant" for Renault Group Approval before Supplier Start of Production
(Supplier SOP)
For rules related to document submission, refer to the Ground Rules of Document Submission page
Activity Purpose:
⚫ Identify all project risks and concerns and manage corrective and preventative actions during design and product/process development.
Note(s):
Phase 1 2 3 4 5
Activity ⚫ Identify and record all project risks and concerns during design and product/process development.
Content ⚫ Identify and record the root cause(s) and countermeasure(s) and define the implementation schedule
⚫ Confirm that the effect of potential countermeasures will not cause new concerns
⚫ Confirm implementation and effectiveness of all countermeasures
⚫ Share countermeasure details with Renault Group
Output ⚫ Project Development Record
Document
Category Purpose:
⚫ Design a product to meet the Renault Group technical specifications and requirements.
Element Activity:
Purpose:
In order to assure the quality requirements from Renault Group, suppliers and Renault Group need to clarify potential quality problems and solve
them in design or development stage. Design review is held to prevent all the possible quality problems before their occurrence.
In addition to the supplier internal design review, Renault Group requires to attend on joint design review with Renault Group based on the
assessment level.
Notes:
⚫ Design review implementation timing is required to be clarified in supplier master schedule or its substitute documents.
⚫ Full Process DR is applied to the system that is assessed as level High as a joint design review with Renault Group.
⚫ Quick DR is applied to the system that is assessed as level M as a joint design review with Renault Group.
Full Process DR
Activity Purpose:
Full Process DR is applied to systems / parts having high newness such as first adoption in the world or first adoption in Renault Group (are
equivalent to assessment level H) as proactive prevention activities against potential quality problems.
Design and production engineers in suppliers and Renault Group jointly detect potential failure modes and decide countermeasure against them
by using standardized tools such as Design Potential FMEA / FTA.
Important characteristics that must be controlled in mass-production process and control plans for these characteristics are clarified by using the
standardized tools that Renault Group requires.
Results are reviewed by expert reviewers of Renault Group in order to study any risk to quality.
Quick DR
Activity Purpose:
Engineers of suppliers and Renault Group jointly conduct proactive prevention against defects and customer dissatisfaction issues swiftly and
efficiently by focusing on changes in design (assessment level Medium). Defects and customer dissatisfaction issues caused by changing points
are expected to be found through intensive discussion among design, test and production engineers of suppliers and Renault Group.
Countermeasures for these issues are filled in the DRBFM worksheet from the viewpoints of design, test and manufacturing.
Finally, the results are reviewed by expert reviewers of Renault Group in order to study any risk to quality.
Activity Content:
Phase 1 2 3 4 5
Activity ⚫ In the pre-preparation step, summarize changing points ⚫ If newness level of a design change in phase 3, 4 or 5
Content
between base design and new design in the Changes List is same level with assessment level M, Quick DR is
form. conducted focusing on the changes in design. Basic
Based on the Changes List, consider concerns related to the procedure is same as described for phase 2.
changing points and summarize the results in the preparation
section of the DRBFM worksheet.
The preparation section of the DRBFM worksheet starts with
the column “part name” and ends with column
“countermeasure to eliminate the concerns”.
⚫ In the preparation step, design, test and production engineers
Renault Group Product Quality Procedure (RGPQP)
Printed versions of this document are not controlled by the version management system. Copyright © Renault Group
of suppliers and Renault Group gather to have an intensive
discussion focusing on results of the pre-preparation.
Participants of the discussion must focus on changing points
to find concerns related to the changing points efficiently.
Countermeasures for the identified concerns are filled in the
DRBFM worksheet separated by responsibility: design, test
and manufacturing.
⚫ In the review step, expert reviewers review the results of the
preparation and determine necessary actions. The necessary
actions and any actions added by the reviewer are filled in the
review section of the DRBFM worksheet. The responsible
person and due date must be clarified for each action.
⚫ In the action step, action results must be filled in the DRBFM
worksheet. The worksheet is submitted to Renault Group after
completion of all actions.
Responsible person in Renault Group judges completion of
the Quick DR.
Output ⚫ Changes List
Documents
⚫ DRBFM worksheet
The Supplier Internal Design Review Record is a summary of the main issues discussed in the supplier internal design reviews. It shall include a list
of issues identified and countermeasures implemented. Attached to this summary are the minutes of all the internal design reviews.
The Supplier Internal Design Review Record is used to confirm that the product and process targets in each phase of Renault Group Product
Quality Procedure (RGPQP) were achieved, and all issues/ concerns have been resolved.
The Supplier Internal Design Review Record shall cover the following items as a minimum:
Review of the output documents from the Project Risk and Concern Management activity
Design/ functional requirement considerations (Appearance/ Shape/ Performance/ function etc.)
Formal reliability level and confidence level targets
Component/ sub-system/ system duty cycles (Reliability/ Durability)
Computer simulation and bench test results
Analysis of Potential Failure and Effects
Review of the design for manufacture and assembly effort
Assembly build variation results
Test failures
Design verification progress
Regulatory requirements
Logistics and Packaging
Key Point(s):
The Full Process DR Record is a summary of main issues discussed with Renault Group in Full Process DR.
The Full Process DR Record is used to confirm that product and process targets in each phase of RGPQP were achieved and all issues / concerns have been
resolved.
Describe the documents that Renault Group requires based on the contents shown above.
Key Point(s):
The Quick DR Record is a summary of main issues discussed with Renault Group in Quick DR.
The Quick DR Record is used to confirm that product and process targets in each phase of RGPQP were achieved and all issues / concerns have been resolved.
Base design and changing points from the base design (Changes List)
Concerns related to the changing points and their effects (DRBFM) results
Design verification results for concerns identified through DRBFM
Computer simulation and bench test results
Countermeasures for problems identified through the computer simulation and bench test
Important control characteristics and Process Capability Index
For rules related to document submission, refer to the Ground Rules of Document submission page.
Describe the documents that Renault Group requires based on the contents shown above.
⚫ Identify potential design failure modes, their associated causes and their effects.
⚫ Implement effective and adequate countermeasures for the potential failure modes and their associated causes.
Note(s):
⚫ Significant system faults shall be analysed using FTA (Fault Tree Analysis) to identify all possible causes and implement countermeasures for them.
⚫ The scope of this activity will be decided through discussion between Renault Group and suppliers.
Phase 1 2 3 4 5
Activity ⚫ Organize the system structure and functions ⚫ Review and update related output documents whenever the design
Content using System Structure Diagram and is changed or modified.
Function Block Diagram.
⚫ Detect potential failure modes and decide
countermeasures for them using FMEA /
DRBFM.
⚫ Incorporate the countermeasures in drawing
/ CAD data etc.
⚫ Clarify important control characteristics that
need to be controlled in mass-production
process to realize product function.
Output ⚫ System Structure Diagram
Document ⚫ Function Block Diagram
⚫ Design FMEA
⚫ FTA (Fault Tree Analysis)
⚫ Changes List (Quick DR)
⚫ DRBFM worksheet (Quick DR)
Key Point(s):
System Structure Diagram is a diagram to break down the system to sub-system and components hierarchically and show the newness of each
sub-system or component. It is used to extract all the components and judge the adequate failure mode analysis method (FMEA (Failure Mode
Effective Analysis) or DRBFM (Design Review Based on Failure Mode)) based on the newness level of each sub-system or component.
Key Point(s):
Function Block Diagram is a diagram to break down the system to component parts hierarchically by focusing on the relationship among functions.
Function of the parts, potential failure modes and points on design countermeasures are considered using Function Block Diagram in advance of
FMEA.
Document Description:
Key Point(s):
The Design FMEA is an analytical technique used by a cross-functional team to ensure that all potential failure modes and their associated causes
have been identified and actioned. Complete assemblies, along with every related system, subassembly and component shall be evaluated.
The Design FMEA does not rely on process controls to overcome potential design weaknesses, but it does take the technical/physical limits of the
manufacturing/assembly process into consideration, for example;
Necessary mould drafts
Limited surface finish
Assembling space / access for tooling
Limited hardenability of steels
Tolerance / process capability / performance
The Design FMEA can also take into consideration the technical / physical limits of product maintenance (service) and recycling, for example;
Tool access
Diagnostic capability
Material classification symbols (for recycling)
When developing countermeasure actions for potential failure modes, the supplier shall ensure that the feasibility of each countermeasure from a
manufacturing perspective is analysed before implementing the action.
The supplier shall ensure consistency throughout all documentation (e.g.: Control plan, Process Flow Chart , Special Characteristic and Key
Features Diagram, Inspection Report, FMEA) for:
Operation step numbering
Product characteristics identification
Unless otherwise specific request from Renault Group, the supplier can use his own standard or automotive industrial guideline for FMEA such as
AIAG (Automotive Industrial Action Group), VDA (Verband der Automobilindustrie e.V.).
Note(s):
The supplier shall take into account the specific regulation requirements that shall be applied in each country of sales defined by Renault Group.
The Supplier shall use his own standard for FMEA evaluation or, by default, the supplier shall use the Renault Group standard 01-33-200.
The Fault Tree Analysis (FTA) is a technic for system analysis where unexpected events are analysed using a top down approach from a top
Feared Customer Event potential safety or an unwanted System Event to identify all possible root causes and combination of causes leading to
these events.
All Feared Customer Events identified by Renault Group in relation with the supplier’s part must be taken into account.
Renault Group shall inform the supplier of the severity level for the event to be analyzed (ASIL (Automotive Safety Integrity Level on ISO 26262)
or grade quotation, FMEA (Failure Mode and Effects Analysis) severity etc.)
Unless otherwise specific request from Renault Group, the supplier shall use his own document
Changes list is a table to organize changing points from base design to new design by each component to clarify the changing points in new design
and judge the newness level.
Key Point(s):
The DRBFM (Design Review Based on Failure Mode) Work Sheet is used to identify potential concerns (failures/dissatisfactions) related to change.
The content of the document is used in the intensive discussion between the suppliers and Renault Group during the “Quick DR” process to identify
actions and eliminate potential concerns.
The DRBFM Work Sheet targets potential concerns from both design and manufacturing, including potential concerns affecting Renault Group
assembly plants.
The actions taken to eliminate each potential concern are determined from the view point of the Design, Evaluation (Test) and/or Manufacturing
functions in either the supplier or Renault Group. Responsibility and timing for each action shall be clearly identified.
Document Description:
⚫ Determine all Special Characteristics and Key Features related to the product.
⚫ Determine the relationship between these characteristics and features and the manufacturing processes.
⚫ Conduct a comprehensive activity to ensure that all of these characteristics and features are incorporated into the manufacturing process and are
controlled.
Note(s):
Phase 1 2 3 4 5
Activity
⚫ Identify all Special Characteristics and Key Features related to the product using experience, knowledge of the
Content product, its intended use, and input from Renault Group.
⚫ Use appropriate tools (HCPP) to determine suitable methods to ensure the
control of the identified characteristics & features.
Output Special Characteristics and Key Features Diagram
Document ⚫HCPP (Renault)
⚫Supplier Feasibility Commitment (Renault)
Key Point(s):
The HCPP (Hierarchical Organization of Product and Process Characteristics) is the resulting file of the following steps:
Hierarchical Organization of Product Characteristics according to gravity in accordance with Renault Group Standards 01-33-301 and
00-10-040.
Assessment of forecasted industrial feasibility.
Action plan definition depending of criticality (gravity and feasibility matching) and follow-up.
All Special Characteristics and Key Features shall be included in the HCPP study.
The Special Characteristics and Key Features Diagram is a document which identifies all key features and special characteristics.
The Special Characteristics and Key Features Diagram shall be used:
to define production and laboratory ongoing periodic testing.
as a template for identifying the reporting items for trial inspection reports
The Special Characteristics and Key Features Diagram shall include as a minimum:
All Special Characteristics
Dimensional key features. These may be in the form of a diagram with dimensions, tolerances etc. appended, a diagram with reference table
showing relevant dimensions, tolerances etc. and a table of dimensions, tolerances.
Materials key features; (e.g. Specification type/grade. Mechanical and or chemical properties).
Performance/ Function related key features (e.g. spot weld nugget size / strength, plating, contamination etc.)
All key features shall be uniquely identified.
The supplier must ensure consistency throughout all documentation (e.g.: Control plan, Process Flow Chart, Special Characteristic and Key
Features Diagram, HCPP, Inspection Report, FMEA) for:
operation step numbering
product characteristics identification
Items or features controlled by SPC (Statistical Process Control) should be identified as such on the document.
⚫ Design the product to achieve Renault Group design goals: performance, function, reliability, durability, structure, shape, weight, service parts
requirements, etc.
Note(s):
Phase 1 2 3 4 5
Activity ⚫ Study and create technical ⚫ Implement design change management activity if engineering product
Content specifications specification/drawing content is changed.
⚫ Create the engineering
drawing/ CAD data
⚫ Ensure that manufacturing
constraints are incorporated
into the product design so
that the quality and reliability
target are achieved.
Output ⚫ Engineering Product Specifications & Engineering Drawings / CAD data
Document ⚫ Supplier Recommendations
The Engineering Product Specifications and Engineering Drawings/ AD data are the documents that give the product technical description.
The Engineering Product Specifications are used by the supplier to complete the Engineering Drawing/CAD data, and by Renault Group to make
the product design note.
The Engineering Drawings/CAD data shall comply with Renault Group Engineering Standards included in the Request for Quotation (RFQ).
Software specifications (functional, detailed, listings and binary files, etc.) and validation documentation.
Supplier’s own document, which shall meet Renault Group engineering standards and requirements.
According to the product requirements, the supplier shall give all required information related to the use of the product by the manufacturer or the
customer and the potential effect of disregarding recommendations.
The supplier shall give all necessary recommendations and banning related to:
the relation between the product and the other parts it has to be fastened to,
the environment of the product once fitted in the car,
storage, and deconditioning of the product,
rules of process to be observed in fitting on the assembly line, stripping and winding up (in plant, in garage),
handling by the workers (or robots) on the assembly line or by maintenance workers,
recommendations and forbidding figure efforts, temperatures, roughness, geometry, humidity, weights and all factors which could impact part
characteristics.
Note:
Some of the recommendations will be useful for the owner's manual (ex : "Warnings for use")
⚫ Renault Group requires that suppliers of all product/parts with Special Characteristics are able to demonstrate that they are controlling all aspects of
manufacture and that they have incorporated the Special Characteristics Management requirements within their Quality Management Systems.
Note(s):
⚫ The supplier data (including certification) shall be submitted for the Inspection Item to Renault Group department. (Refer to the DCI (Document
Completion Instruction) of the “Certificate of Certification (COC) & Conformity of Product (COP))
⚫ Renault Group reserves the right at any time to audit the supplier's compliance with these Special Characteristics Management requirements.
⚫ The supplier for electric and electronic system may be required to comply with ISO 26262 (Road vehicles -- Functional safety --) requirements with
Request for Quotation (RFQ).
Special characteristics
Special Characteristic identification:
• The Special Characteristics are identified as input data through the relevant spec tender or part drawing supplied by Renault Group.
• The supplier organization shall use a multidisciplinary approach to establish, document, and implement its process(es) to identify any other special
characteristics under his responsibility, in addition to those determined by Renault Group and the risk analysis performed by the supplier
organization.
• The Special Characteristic details must be transferred from the drawing onto all relevant documentation, i.e. Drawings, Control Plans, Process
Flow Charts, Part Submission Warrants, Work Instruction Sheets, Training records and any supplier related documents.
Category Purpose:
Element Activity:
⚫ Identify potential process failure modes, their associated causes and their effects.
⚫ Implement effective countermeasures to minimize the probability of failure occurring.
Note(s):
⚫ The supplier must consider historical concerns, recurrence prevention, and customer satisfaction targets on assemblies and sub-assemblies /
components when deciding the scope of the activity.
Phase 1 2 3 4 5
Activity ⚫ Initiate Process Failure Mode and Effect ⚫ Complete a Process Potential Failure ⚫ Review and update the PFMEA
Content Analysis (PFMEA) for simultaneous and Effects Analysis whenever the process design is
engineering activities ⚫ Implement a Risk Priority Number (RPN) changed or modified.
⚫ Implement tooling related reduction activity.
countermeasures prior to tooling release ⚫ Implement countermeasures prior to the
first production trial build and record on
related documents, such as Control Plan
etc.
Output
⚫ Process FMEA
Document
A Process FMEA is an analytical technic used by a cross-functional team to ensure that all potential failure modes and their associated causes
have been identified and countermeasured. Complete assemblies, along with every related system, subassembly and component should be
evaluated.
The supplier shall ensure consistency throughout all documentation (e.g.: Control plan, Process Flow Chart, Special Characteristic and Key
Features Diagram, Inspection Report, FMEA) for:
Operation step numbering
Product characteristics identification
Unless otherwise specific request from Renault Group, the supplier can use own standard or automotive industrial guideline for FMEA such as
AIAG (Automotive Industrial Action Group), VDA (Verband der Automobilindustrie e.V.).
Major items and meanings are below which is for instant reference.
Potential Cause(s)/Mechanism(s) of
List every potential cause and/or failure mechanism for each failure mode.
Failure
Current Process Controls Describe the control method which has been applied in the past or is planned to be applied in the future,
(Prevention / Detection) against the specified failure mode or assumed cause/ mechanism
Study and describe the recommended action from the view of Design/ Evaluation/ Manufacturing departments,
according to the result of risk priority
Recommended Action
e.g.) Specification Change, Data collection by the confirmation of experiment evaluation or phenomenon, and
Study the action in manufacturing engineering and manufacturing process control, etc.
Note(s):
The supplier shall take into account the regulation requirements that shall be applied in each country of sales defined by Renault Group.
The Supplier shall use his own standard for FMEA evaluation or, by default, the supplier shall use the Renault Group standard 01-33-200.
Key Point(s):
The Control plan is the description of all Product and Process control operations implemented in the production process. It is a living document and
shall reflect the manufacturing process and control systems at all times.
Control Plans form a central part of the Supplier's overall process to achieve Renault Group requirements for Quality, Cost and Delivery.
In accordance with IATF 16949, there are 3 stages of control plan used during the RGPQP phases:
The Prototype Control Plan:
A Prototype Control Plan is a description of the dimensional measurements material and performance tests that will occur during manufacture
of the prototype part.
The Pre-Launch Control plan:
A Pre-Launch Control Plan is a description of the product/ process controls, dimensional measurements, material and performance tests that
occur after prototype and before full production.
The Pre-Launch control plan covers the ramp-up period and should include additional product/ process controls to be implemented until the
production process is validated e.g. reinforced controls, firewalls, containment etc.
The Production Control plan:
Production Control Plan is a description of the product/ process controls, dimensional measurements, material and performance tests that
occur during mass production.
The production control plan is a logical evolution of the pre-production control plan.
The production control plan shall not be implemented until the exit criteria of ramp-up are achieved.
Special Characteristics and Key Features Diagram shall accompany the Control Plan.
The supplier must ensure consistency throughout all documentation (e.g.: Control plan, Process Flow Chart , Special Characteristic and Key
Features Diagram, HCPP, Inspection Report, FMEA) for:
operation step numbering
product characteristics identification
Key Point(s):
The Process Flow Chart is the document that describes the manufacturing steps to produce, assemble, check, rework, repair, store and to
send the parts to Renault Group.
The Process Flow Chart is used to analyze the total process rather than the individual steps. It allows the user to see the impacts of variations
(machines, material, manpower, etc.) on the process.
Unless otherwise specific requirement from Renault Group, the supplier shall use flowchart symbols specified by an appropriate standard to
complete the layout with the meaning of the symbols used in a legend.
For Modular Assemblies (Cock-Pit Module (CPM), Front-End Module (FEM) etc.), the “Component Supply Chain Chart (CSCC)” should be
appended to the flowchart.
The Floor Plan Layout is the document that shows the facilities installation and product flow inside the plant.
The layout should also describe complete process from incoming material to final shipping
The supplier shall confirm the flow line of parts, products and operator by using floor layout plan.
No possibility of cross-contamination and wrong parts mix
No possibility of non-conformity mix and non-conforming out flow
No possibility of physical damage for parts and components
It should be updated during the life of product.
The Work Instructions specify the actions required to carry out an operation. These documents shall be created for all employees having
responsibilities for the operation of processes that impact conformity to product requirements e.g. manufacturing operations including rework
and repair, inspection, calibration, maintenance, logistics etc.
These instructions shall be accessible for use at the work station and shall be in a format and language that is easily understandable by the
operators.
These instructions shall be derived from sources such as the quality plan, the control plan and the product realization process, and shall be
continuously improved through feedback from the operators.
Suppliers shall describe the best operation method with which they can keep the quality, delivery, cost, and also safety.
Activity Purpose:
⚫ The supplier shall manage all necessary equipment to ensure that Renault Group requirements are achieved and maintained.
As part of this management, the supplier shall ensure that all equipment is capable, reliable and in a stable condition during use.
Note(s):
⚫ Equipment to be managed includes, but is not limited to, machinery, moulds, jigs and fixtures, tools, gauges, inspection and test equipment.
⚫ Planned changes to equipment conditions (e.g. changes required as a result of a modification to the product or process) shall be managed
through the change management activity.
⚫ Unplanned changes to equipment conditions (e.g. damage, wear etc.) shall be managed through the suppliers' maintenance processes.
⚫ Unless otherwise completed following steps, the supplier shall not start production.
➢ Check the equipment condition/function (including poka-yoke (error-proofing)) along with the check sheet.
➢ Inspect first article after set-up sample size along the check sheet. (e.g. Three pieces before production)
➢ Assign an appropriate person (e.g. supervisor) and review the result of inspection.
⚫ Submission of Gauge Specification and Approval Sheet
Upon agreement with Renault Group, the supplier's own document may be used.
Submission will be required in two stages:
➢ Gauge specification confirmation prior to gauge manufacture.
➢ Gauge approval after gauge manufacture, prior to the supplier's initial "off-tool" trial build.
⚫ Ownership
Part specific gauges shall be specified and procured by the supplier. Ownership of gauges will be agreed with the relevant Renault Group
Procurement Dept.
⚫ Material
All materials employed in the manufacture of the base or surface of the gauge shall be sufficiently robust and hard wearing to
Withstand normal usage and handling, whilst retaining dimensional stability throughout model life. Material selection should reflect th e ability
to allow minor modifications and / or repairs to be carried out easily, quickly, efficiently and at relatively low cost.
⚫ Calibration
Calibration of gauges shall be monitored and maintained by the supplier. The supplier shall provide and maintain a gauge
Phase 1 2 3 4 5
Activity Content ⚫ Specify equipment (including test ⚫ Implement the ⚫ Ensure all necessary ⚫ Maintain the condition of
equipment), tools, dies and installation plan and equipment is installed as all necessary
gauges. monitor progress. per the installation plan. equipment, including the
⚫ Create an installation plan related ⚫ Conduct trials of the correct function of all
to the equipment, tools, dies and mass production error proofing devices.
gauges. condition to prepare the ⚫ If a change is required,
system for mass follow the change
production management activity
⚫ Validate the equipment (including test
equipment), tools, dies and gauges using the
results of production at the off-tool and
off-process trials.
Output ⚫ Gauge Specification Sheet
Document ⚫ Gauge Approval Sheet
Key Point(s):
The Gauge Specification Sheet is the document that is used to define the gauge specification for measuring characteristic/ area/ reference
requested by Renault Group.
The document shall be used for all part specific gauges (variable and attribute).
The suppliers gauge drawing shall be in-line with the Gauge Specifications sheet(s) and include tolerances on all dimensions, feature lines etc.
The gauge specification should be based on the latest level drawing and specifications.
Gauge Specification:
The supplier shall create a part gauge specification for each gauge that has been designed specifically for the part, and which will achieve
Renault Group requirements.
Drawing
The suppliers gauge drawing must be in-line with the gauge specification sheet(s) and include tolerances on all dimensions.
Bias/ Linearity/ Repeatability/ Reproducibility
The gauge must be confirmed by the supplier for Bias/ Linearity/ Repeatability/Reproducibility and/or other methods as required and detailed
on the Gauge Specification Sheet. The supporting documentation should be submitted with the Gauge Approval Sheet to Renault Group on
request.
Identification
The gauge should be identified with the part number, design level and a unique gauge number. The gauge number shall be used to identify
the gauge in the Suppliers calibration system.
Key Point(s):
The Gauge Approval Sheet is the document that is used to confirm that it can measure the product correctly for measuring characteristic/ area/
reference requested by Renault Group.
The document shall be used for all part specific gauges (variable and attribute).
The suppliers gauge drawing shall be in-line with the Gauge Specifications sheet(s) and include tolerances on all dimensions, feature lines etc.
The gauge approval should be based on the latest level drawing and specifications.
Gauge Approval
The supplier shall conduct gauge confirmation activities and provide reports to support the approval of the gauge.
The supplier must ensure consistency throughout all documentation for Product characteristics identification
Dimensional Report
The supplier must produce and retain full inspection reports for each gauge, detailing the actual dimensions against all gauge drawing
dimensions. This should include all feature lines, Computer Aided Design (CAD) points, etc. A gauge dimensional report should be made
available to Renault Group on request.
Header
Item Completion Instructions
RG Project Renault Group Vehicle / Power train project for which the part is being developed / manufactured.
Special characteristics Tick all boxes that apply to the product being developed/manufactured.
Document Reference No./ Version The Suppliers reference no. and version no. for the document.
Document Revision Date The date of the latest revision of the document.
Document Origin Date The date when the document was first issued.
Supplier Name Supplier Company name.
Unless otherwise specific requirement from Renault Group especially included in RFQ (Request for Quotation) the supplier shall meet the
following basic guideline.
⚫ Evaluate, monitor and manage process capability in order to maintain a capable and stable process condition that continuously achieves
compliant parts.
⚫ The supplier shall demonstrate process capability using suitable methods of statistical process control (SPC) for the product characteristics
defined in drawings.
➢ The supplier shall define sampling size, frequency, sampling type (cluster, random etc.) to get the sufficient level of confidence in the
decision of acceptance in order to assure the part conformity through control plan. Because it is the supplier responsibility to build the
capability study plan, and the capability study plan has to be built in order to give a confidence level in the capability result.
⚫ If the process capability level is insufficient for a confident demonstration of ability of compliant manufacturing:
➢ The supplier shall establish root cause(s) and implement effective and efficient countermeasure(s) to reach the convenient level.
➢ All products shall be subjected to additional confirmation activities to ensure compliant delivery, until effective countermeasure(s) are
implemented and verified.
➢ The supplier shall continuously monitor and reduce variation in both product and manufacturing process characteristics.
Note(s)
Each special characteristic must have a process capability index (Cpk) > 1.33 all along mass production; RFQ might specify more stringent process
capability value. The sample size for capability evaluation should be over 30 pieces.
To assure the target value in serial life, demonstration shall be available before part approval. The demonstration should include adequate margin
(e.g. Cpk >1.67 with trial parts etc…), verification of process control, etc.
Each normal characteristic must have a process capability index (Cpk) > 1.00 all along mass production; RFQ might specify mor e stringent process
capability value. The sample size for capability evaluation should be over 30 pieces.
To assure the target value in serial life, demonstration shall be available before part approval. The demonstration should include adequate margin
(e.g. Cpk >1.33 with trial parts etc…), verification of process control, etc.
Phase 1 2 3 4 5
Activity ⚫ Make a Process ⚫ Carry out the process ⚫ Carry out the process ⚫Update the Process
Content Capability Study Plan capability evaluation of capability of off process Capability Study Plan if
after define characteristics off tool parts along with and its parts and update any change and submit
in the component the Process Capability the Process Capability the Process Capability
drawings and Study Plan and make Study Result. Study Results if the
specification. the Process Capability Renault Group requests.
Study Result.
⚫ Update the final Process
Capability Study Plan
based on the evaluation
results.
Key Point(s):
The process capability study plan is the document that describes how the supplier will implement the process capability study during;
Phase 3 for off-tool parts if applicable
Phase 4 for off-process parts
Key Point(s):
The Process Capability Study Results is a document that records the result of the detailed capability study for each feature identified on the
Process Capability Study Plan.
The Process Capability Study Results shall include the followings (as a minimum):
Identification of all characteristics to be studied
(These shall include items from the Special Characteristics and Key Features diagram as a minimum.)
Measurement data analysis method to be used (e.g. Cpk, TAG etc.)
Target value of process capability for each identified characteristics
Specification (nominal and tolerance) of each identified characteristics
Sample size for each identified characteristics
Device/Tool for measuring/inspect characteristics of a product (e.g. Coordinate Measuring Machine (CMM))
Measured raw data and result of analysis (i.e. Raw data and Cp, Cpk calculation)
Recovery plan including containment actions and permanent countermeasures for those features that do not meet the targets.
Purpose:
⚫ Confirm that the supplier's processes are capable of producing parts at full volume condition that meet all Renault Group targets by conducting a manufacturing
trial.(e.g. supplier Full Volume Confirmations Audit (FVCA), significant production trial, line speed demonstration etc.)
Note(s):
⚫ Confirmation of manufacturing trial as full volume condition shall be conducted and report the result to Renault Group.
⚫ If any concerns arise during this manufacturing trial, an additional manufacturing trial shall be conducted to confirm countermeasures prior to
the supplier's start of production.
⚫ Renault Group will select certain suppliers and carry out an additional audit activity on their process to confirm their ability to support Renault
Group requirements before, during and after ramp-up.
⚫ The date, duration, product quantity and mix for this activity shall be agreed with Renault Group.
⚫ This activity will be carried out at the same time as the final manufacturing trial by supplier.
Phase 1 2 3 4 5
Activity ⚫ Review / audit the process prior to the start of volume production. ⚫ Continue to monitor
Content ⚫ Conduct a manufacturing trial that fully represents final production conditions for man, process/product
material, machine and method. performance.
⚫ The trial shall demonstrate set-up, changes and parts identification through to labelling for
dispatch etc. and cover all shifts.
⚫ All production jigs, fixtures, tooling, gauges and facilities shall be used.
Output ⚫ Alliance Supplier Process Quality- Self Review
Document ⚫ Full Volume Confirmation Audit
The self-OSA document* shows the results of the self-review done by the supplier during project phases, depending on process risk level. It allows
to monitor and judge the convergence of process robustness throughout the project:
- During phase 2: it ensures that organization of supplier and its project understanding are consistent with the objectives of the project
(Quality, Milestones).
- During phase 3: It ensures that robustness of manufacturing process is on-line with compliance convergence and industrialization planning.
- During phase 4: It qualifies that process & production line deliver according to compliant parts requirements. It is done prior to the Product-
Process confirmation (before PSW agreement).
- During phase 5: It ensures that production-line keeps compliance and stability during Ramp-up, firewall activities are taken into account.
For each question, guidelines are available for each quotation. Answer among the 4 possibilities:
- Quotation 5: Compliant,
- Quotation -1: Some deviations with “5” quotation, compliant with “-1“ guideline. For some questions, this quotation is not available,
- Quotation -5: Not compliant with “-1” expectation.
- NA: If the question is not applicable.
Countermeasure actions including timing, responsibilities and confirmation activities must be documented for all issues.
Contact:
For any question about Self-OSA (file, guidelines, other), feel free to contact your SSD.
Home sheet
Item Completion Instructions
Supplier name
Project Preformatted with Renault team
Part name
Nb of operation(s) To be discussed with evaluator during kick-off meeting
Header
Safety/Regulation
Preformatted with Renault team
Cleanliness
Language Can be changed at any moment
Firewall (Phase 5) Preformatted with Renault team
From OP10 to OPxx: according “Nb of operation(s)” data: Preformatted with Renault
OP Nb
Index table team
Designation Preformatted with Renault team
⚫ Plan and implement additional activities to ensure quality and delivery requirements are maintained during the launch period.
Notes:
Phase 1 2 3 4 5
Activity ⚫ Create and implement a Ramp-up Activity Plan that shall ⚫ Monitor progress of the Ramp-up Activity Plan and implement
Content achieve the two objectives of the ramp-up period. countermeasures.
Output ⚫ Ramp-Up Activity Plan
Document ⚫ 8D Concern and Countermeasure Report Summary
(8D-CCR) to list the concerns found during the ramp-up, root
cause of the concerns and the final countermeasure.
Key Point(s):
The Ramp-up Activity Plan is a document that describes the additional activities that the supplier has to implement in order to ensure that quality and delivery
requirements are maintained during the launch period.
A documented Ramp-up Activity Plan is required. This Plan may exist independently but shall be consistent with the pre-production control plan and the production
capacity plan
Examples of additional activities which may be included in the Ramp-up Activity Plan are:
Off-line, separate and independent check from the normal production process whenever possible
100% inspection
Increased frequency/sample size of receiving, process and or shipping inspections.
Sub-supplier containment and or sub-supplier support/audits
Addition of inspection/control items
Increased verification of label accuracy
The Ramp-up Activity Plan shall also specify clear exit criteria for the ramp-up period. These criteria shall cover:
Internal & external defect ratios
Capability
Capacity
Duration of activity
If the supplier is unable to meet the exit criteria, or the supplier's ramp-up activity continues to identify non-conformances, the supplier shall continue the necessary
additional activities until the quality or delivery concerns have been resolved to the satisfaction of Renault Group.
The organization for the management of the ramp-up activity shall be identified on the Ramp-up Activity plan.
Purpose:
⚫ To ensure that all products are adequately identified and controlled, Renault Group requires its suppliers to operate an effective identification and
traceability system.
⚫ To ensure that all products/parts are adequately identified and controlled, Renault Group requires its suppliers to operate an effective lot control
system. The suppliers are requested to maintain a register that can cross reference lot numbers and manufacturing characteristics to facilitate
traceability on request.
Note(s):
⚫ Traceability control method to be applied will be ordered in the document (including drawing) by Renault Group design engineer.
⚫ If there is no order of control method from Renault Group, the supplier shall determine the control method based on the experience or standard in
the supplier or agreement with Renault Group relevant department.
⚫ The tier 1 supplier shall manage traceability for all products and components delivered to Renault Group facilities.
⚫ In order to do this, the tier 1 supplier shall deploy the identification and traceability requirements to their sub-suppliers.
⚫ For products where no particular identification and traceability requirements are specified on the approved drawings and/or data notes, the
supplier must comply with the requirements contained in the IATF 16949 and within the relevant requirements.
⚫ To keep the part traceability the lot size is left to the supplier to decide but should be small enough to ensure control and to provide for
identification and traceability within a few hours from a request by Renault Group.
⚫ Renault Group reserves the right at any time to audit the supplier's compliance with these identification and traceability requirements.
Key Point(s):
The Part Marking in RGPQP is a part of with 5.7 Identification and Traceability Activity.
It is a photo of produced parts. It shows the marking area of the part, which should be in compliance with specification.
Category Purpose:
Element Activity:
Activity Purpose:
Note(s):
⚫ When requested, the supplier shall attend the Renault Group trial assembly activities to review the assembled part condition and confirm Renault
Group assembly requirements.
The Supplier Digital Test Report is a plan and summary of the testing carried out during the digital phase of development.
Key Point(s):
The Supplier Test Plan and Report is the summary of the test results identified for each test period (prototype, off-tool, off process).
The document begins as a test plan and is updated with results from the verification and validation tests as they are completed. The final version of the document
shall demonstrate the full conformity of the part to the functional and performance specifications.
On submission, the Supplier Test Plan and Report must be accompanied by:
a full dimensional report for the parts tested
material analysis reports (if required)
detailed test results, including all related data such as test method and setup, photographs, location of testing, test equipment etc.
The Supplier Test Plan and Report must be accompanied by detailed test results with corresponding inspection reports, analysis and calculations.
The Inspection Report is a standard report form used to communicate product quality data. The characteristics to be inspected will be agreed with
Renault Group prior to submission.
The Inspection Report must be submitted to Renault Group with each trial parts submission. An Inspection Report shall be submitted to Renault Group
following any changes to the product, material, process or tooling.
Part Status:
Process Instructions & Production Facilities
Tier-N Components
Control Gauges
Packaging and Logistics
Manufacturing process status
Measurement data for all features identified on the drawing and in the Special Characteristics and Key Features Diagram/HCPP. This shall include
measurement data from all suites / cavities of any multi-part tooling.
Special Characteristics and Key Features must be identified in Inspection Report
The conformity status of each measurement (OK / Not OK)
The unit for each measurement will be identified
Supplier approval signature and date
A unique report number
MDS ID number (data validated by R/N) should be inputted in inspection report.
When there are plural parts for the inspection report, use “part number detail” and attached.
Note(s):
Measured samples are required with each report submitted (minimum 5 samples)
The measured samples shall be clearly numbered and referenced in the Inspection Report.
The supplier must ensure consistency throughout all documentation for:
operation step numbering
Renault Group Product Quality Procedure (RGPQP)
Printed versions of this document are not controlled by the version management system. Copyright © Renault Group
product characteristics identification
(e.g.: Control plan, Process Flow Chart , Special Characteristic and Key Features Diagram,HCPP, Inspection Report, FMEA)
Document Description:
Document Revision Date The date of the latest revision of the document.
Document Origin Date The date when the document was first issued.
Supplier Name Supplier Company name.
Supplier Plant Location at which the product will be produced.
Supplier Code Unique code to each supplier, issued by Renault Group Procurement Dept.
Author The name of the person who created / revised the document
E-mail The E-mail address of the person who created / revised the document.
Tel The telephone number of the person who created / revised the document
Part Name The part name or description as identified on the product drawing
Part No. & Issue Level As issued by Renault Group design department
Design Note No. / DEVO The latest design note number that applies to the product being developed / manufactured.
Milestone The name of the Renault Group milestone for which the inspected product is being delivered.
Control Plan Reference / Version The Control Plan reference number and the Issue Level that the parts have been manufactured to.
Average Weight The average weight of 5 parts, in kilograms
Key Point(s):
The Appearance Approval Report (AAR) is a standard report form, to communicate information on product / part appearance.
The product / part to be reported upon will be agreed with the relevant Renault Group department prior to submission and will normally be either:
A product / part that has a grained or other textured finish.
A product / part that has a painted or other colored finish.
A product / part that is required to be approved limit sample.
Note(s):
Areas inside the bold lines are for Renault Group completion only.
Items marked * denotes if required by Renault Group.
Document Reference No./ Version The suppliers reference no. and version no. for the document.
Document Revision Date The date of the latest revision of the document.
Document Origin Date The date when the document was first issued.
Key Point(s):
The Software Acceptance Warrant (SAW) is a document that affirms the ability of the supplier to deliver softwares that meet Renault Group
requirements.
The Software Acceptance Warrant in ANPQP IS, is a summary document and should be accompanied by the documents required by Renault
Group.
The supplier will agree these documents with Renault Group prior to submission of the warrant.
⚫ Confirm that off-process products meet Renault Group targets at mass production conditions .
Element Activity:
⚫ Confirm that product and mass production process and mass production capacity meet Renault Group requirements and get Production Part
Approval.
Note(s):
⚫ Mass production starting in supplier is not acceptable until Production Part Approval is provided.
⚫ Shipment to Renault Group of product is not acceptable until Production Part Approval is provided.
⚫ Renault Group not fully approve PSW until report of Confirmation of full volume conditions is provided.
⚫ Advanced information must be provided if full approval is not expected in line with Renault Group requirements.
⚫ If the Renault Group PSW judgment is "Interim approval" or "Rejected", the supplier shall develop countermeasures in order to achieve full
"Approval" status.
⚫ Master Samples from all tool suites or cavities must be retained at the supplier for the life of the product.
Phase 1 2 3 4 5
Activity ⚫ Complete and submit the Part Submission Warrant ( PSW) with all supporting
Content ⚫ If a change occurs, follow the
documentation necessary to confirm satisfactory completion of the requirements
change management
of RGPQP.
requirements.
⚫ The submission date is defined in the Supplier Master Schedule (SMS).
Output
⚫ Part Submission Warrant (PSW)
Document
Key Point(s):
The Part Submission Warrant (PSW) is a document that affirms the ability of the supplier to deliver products that meet Renault Group requirements.
The RGPQP Part Submission Warrant is a summary document and should be accompanied by the documents required by Renault Group.
The supplier will agree these documents with Renault Group prior to submission of the warrant.
Element Activity:
Activity Purpose:
⚫ Renault Group requests the suppliers to provide product with zero defects.
⚫ However, when non conforming product is identified, the supplier must have a process that provides prompt and systematic activities to
identify the root cause of the concern, implement robust countermeasures and prevent delivery of further suspect product.
Notes:
The 8D Concern and Countermeasure Report Summary is the summary of the actions taken to resolve a concern using the 8D (Discipline) process
Complete all 8 sections of the report following the completion instructions given below and submit to Renault Group.
The 8D Concern and Countermeasure Report Summary shall be supported by evidence of investigation activities (e.g. Fault Tree Analysis (FTA),
Cause & Effect diagrams, detailed countermeasure implementation timing plans etc.).
The minimum investigation activity required is a 5 Why analysis covering 4M (Man, Material, Machine, Method).
For each submission, the 8D Concern and Countermeasure Report Summary document must be approved & dated.
1 Concern details
Report No. The reference number of the Renault Group complaint to which the 8D-CCR relates.
Incident Date & Time The date when the concern has been declared by Renault Group to the Supplier
Model The vehicle/ powertrain model number(s) affected by the concern product
Rank The rank of the concern identified on the Renault Group Complaint which relates to this concern
The total number of parts at Renault Group affected by the concern which relates to this 8D-CCR.
Quantity affected & lot numbers This quantity shall be updated according to Renault Group information until Step 4 has been
implemented and confirmed.
A description of the concern highlighted via the Renault Group complaint containing all relevant
information.
Description
Include the lot number reference and attach the 5 W1H.
With photograph or sketch
Tick relevant box (Yes / No) to indicate whether this concern has been identified on a previous
Recurrence complaint from Renault Group. A concern is recurrent if it has the same cause as a previous one and
concerns the same part number.
3 - Initial analysis
Where should the non-conforming parts A prompt to ensure that consideration has been given to non-conformance detection failure. Answer
have been detected? each prompt by adding a tick to the relevant box (Yes / No)
Reason for non-detection? The reason why the failure was not detected in the expected control area of the supplier process.
5 - Final analysis
The analysis must address two questions at the same time:
1. Why was the non-conformity made?
Real / Root Causes of Concern in 2. Why was the non-conformity not detected?
Process A description of the real root cause(s) of the non-conformance.
Note: The term process includes all direct and indirect processes. Any appendices to the 8D-CCR should
also be referenced in this section.
Resp. The name of the management level company representative responsible for the non-conformance.
Dept. The department responsible for the non-conformance
5M identified Confirm that the identified root cause is the origin of the defect (Ishikawa diagram)
7 - Countermeasure confirmation
Firewall Justify firewall removing by providing results, charts, quantity of defects…
Has the countermeasure been confirmed Tick relevant box to indicate whether the countermeasure has been confirmed as effective or not (Yes /
as effective? No).
Detail the manner in which the countermeasure has been confirmed as effective. Attach any relevant
Countermeasure Action / Method
information (dimensional reports, capability results…)
8 – Follow-up action
A prompt to ensure consideration has been given to any further actions that may be required in
reference to the reported non-conformance. This shall include a review and update of all related
Follow-up action documentation.
Tick the 'Yes' box if the document will be updated. Include the name / dept. of the responsible person
and the timing.
Category Purpose:
⚫ Manage potential risks associated with changes to product design and process/facility site.
Element Activity:
⚫ To manage the introduction of design changes in order to ensure that there is no negative
impact on quality, cost or delivery.
Note(s):
⚫ The scope of Design Change Management covers all design changes made by the tier 1
supplier or their supply chain.
⚫ Design change includes any change affecting the form, fit, function, performance and/or
durability of a part. Examples of design changes include below (but are not limited to):
✓ Changes mechanism or structure
✓ Changes electrical function
✓ Changes material (including supporting material such as grease, paint, welding rod etc.)
✓ Changes dimensions or mass
✓ Changes sub-component layout
✓ Changes affecting homologation/safety/regulation
⚫ For software specific changes, the supplier shall declare actual areas of software to be
modified and any other software module contained within the control unit which may receive
information from the changed source.
⚫ There are two types of design changes below;
✓ Design change instigated by Renault Group
✓ Design change instigated by the supplier
⚫ Authorization to proceed with any change is only given through the issue of an approved
design note by Renault Group.
⚫ If any modifications to gauges are required as a result of a design change, it shall be detailed
in the relevant Gauge Specification and Approval Sheet. (Refer to the “5.3 Tooling, Gauges
and Facility Management”)
⚫ The shipment to Renault Group of changed product is not acceptable until a Parts Submission
Warrant (PSW) has been submitted and approved. (Refer to the “7.1 Production Part
Approval”)
⚫ If the tier 1 supplier or their sub-suppliers would like to make a change, the tier 1 supplier shall
submit a Design Change Request (DCR) document to the relevant Renault Group
department.
⚫ Design change request shall be submitted to Renault Group at least 30 days before the date
of the change, unless otherwise agreed with Renaud/Nissan.
⚫ The supplier shall ensure that all requests for design changes are authorized by Renault
Group prior to any change taking place.
Phase 1 2 3 4 5
Activity ⚫ Perform risk analysis on the proposed design change.
Content ⚫ Complete the relevant change request document and submit to the
relevant Renault Group design department.
⚫ If requested, participate in Joint Design Review with Renault Group.
Output ⚫ Design Change Request (DCR)
Document
Review
DR DR is required?
Yes
No
Yes
End (Cancel request)
Approve?
No
Yes
Start mass production & deliver product
Notify completion
With associated doc.
End (Receive the product)
The Design Change Request (DCR) is the document used by the supplier to request Renault Group agreement to proceed with formal drawing submission.
Minimum Content Requirements
The supplier shall provide all necessary information to describe and justify the change. This shall include:
the reason for the change request (justification of the change)
a full explanation of the change, complete with a list of associated parts
a full explanation of the effects of the change on the associated parts
a risk analysis and plan to manage all potential risks identified
complete timing plan, including the anticipated first shipment date
the cost effect of the change
The Design Change Request (DCR) document shall only be submitted for design changes which are initiated by the supplier.
Output Document Description
⚫ To manage the introduction of the process/facility site changes in order to ensure that there is no negative impact on supplier products.
(The scope of the Process / Facility Site Change Management covers all changes made by the Tier 1 supplier or in their supply chain.)
Note(s):
⚫ The supplier shall have a change management system which includes, schedule for the changes, risk analysis & management, product
verification & validation activities.
⚫ Once the adoption of the change is confirmed as successful, mass production part approval from Renault Group is necessary before shipment
of any change affected product.
⚫ The supplier shall ensure that all requests for Process/Facility site changes are authorized by Renault Group prior to any change takes place.
⚫ The Process / Facility Site Change Request document shall be submitted 3 months before implementation of any change.
⚫ The Tier 1 supplier or its sub-supplier shall not carry out any Process / Facility site changes during Phase 4 and Phase 5 Ramp-Up.
(The facility site provided for the "off-process" condition shall be in line with that agreed at the supplier sourcing confirmation.)
⚫ If the Tier 1 supplier or their sub-suppliers will make a Process / Facility site change, the Tier 1 supplier shall submit a Process/ Facility Site
Change Request document to the relevant Renault Group department. Example of changes that require Renault Group authorization are
described below (Routine planned maintenance activities such as Total Preventative Maintenance (TPM) do not require Renault Group
authorization but require the Process/ Facility Site Change management activity under Tier 1 supplier responsibility.)
⚫ The Process / Facility Site Change Request document shall be submitted to the first customer in Renault Group, if it has effect on several
plants in Renault Group.
⚫ The supplier shall provide information of all planned changes including case of not necessary submission Process / Facility Site Change
Request on Renault Group requirement (categories of changes should be clearly defined as major and minor changes for example).
Component of indirect material (cleaning agent, degreasing agent, etc) X X Change Request" if
Supplier of indirect material (inc relocation) X X Renault Group
approved material
will change.
Assignment of new worker X
Worker's shift change X
Man
Y
End (Cancel es
request) Designate item for Part Submission Warrant
(PSW)
Review the action item & update the plan
Production traial
Part Submission
Warrant (PSW)
Review
N
o Approve?
Y
es
Start mass production & deliver product
Element Activity:
Activity Purpose:
⚫ Select the best logistics option & packaging specifications to ensure the conformity of the product is preserved.
Note(s):
⚫ The documentation used to communicate the content of this activity with Renault Group is specific by each company.
⚫ The specific requirements are outside the scope of RGPQP.
⚫ For detailed guidelines on specific requirements, see the “Other Supply Requirement” on RGSG (Renault Group Supplier Guide)
Phase 1 2 3 4 5
Activity ⚫ Propose the logistics ⚫ Review and optimize ⚫ Review related ⚫ Confirm and validate the ⚫ If a change will occur,
Content and packaging the logistics route and documents and update packaging specification contact to
specification to be packaging if necessary. meets the requirements Renault/Nissan plant or
used.
specification in line specified in the relevant facility and request the
with the latest documents. instruction.
Renault/Nissan
request.
Output ⚫ (RFQ Reply) ⚫ Logistics and Packaging Data Sheet
Document
Key Point(s):
The "Logistics and Packaging Data Sheet" is a document which is used to do the packaging specification.
The supplier uses that form to make the choice of box and pallet or container, the number of parts in the packaging, the number of boxes on the
pallet. It also indicates the logistics costs.
Renault Group has to validate the data sent by the supplier. In case of rejection, Renault Group will inform the supplier and negotiates a different
solution.
The supplier shall contact to relevant logistics & packaging department for information on their specific requirements.
Category Purpose:
⚫ Comply with laws and regulations in each country or region and with Renault Group environment policies especially with Renault
Green Purchasing Guideline.
Element Activity:
⚫ For each environmental issue, the suppliers shall comply with following Renault Group requirements.
environmental issue
1. Substance use restrictions ⚫ RNES-B00027 Prohibited or Restricted Substances in parts list and declaration mode
2.Material Marking ⚫ RNES-A00001 Material Marking Specifications
Phase 1 2 3 4 5
Activity ⚫ Study the environmental issues not only ⚫ Input all the ⚫ Update the IMDS data.
Content to comply with regulatory requirements necessary
but also to comply with requests from information into
Renault Group. IMDS.
Output ⚫ Material Data Sheet (MDS)
Document
Note:
” Material Investigation Report regarding the restriction of use of environment -impacting substances” shall be submitted, refer to
6.PRODUCT CONFIRMATION and 7.PRODUCTION PART APPROVAL.
The MDS (Material Data Sheet) describes the decomposition of the part in sub parts, each sub part being discomposed in
materials, each material in substances. This is required for each part designed for and supplied to Renault Group.
The suppliers shall comply with following Renault Group requirements for the input of MDS data.
RNES-B00027 Prohibited substance in parts list and declaration mode*1 or other standard if it is specified
RNES-B00043 IMDS Documentation rule for suppliers *2
*2 RNES-B00043 can be obtained through Renault Group 80-00-044 IMDS Documentation Rule for Renault suppliers
Material Data Sheet (MDS) to be inputed in International Material Data System (IMDS)
The supplier shall declare the ID/Version of the MDS (as much ID/Version as there are references inside)
Key Point(s):
⚫ To prevent listing each part number on every RGPQP document, its possible to combine similar parts into a ‘family group’ if they have the same
manufacturing process/line (e.g. the same part type in different colours, RH/LH specification, etc). Then, all subsequent RGPQP documents can simply
refer to this part family group (usually 1st 5 digits of the part number)
⚫ This needs mutual agreement with Renault Group
⚫ The Part Number Details sheet is used to:
➢ List all parts supplied by a specified supplier for a specified project
➢ Specify all part numbers within a family group
➢ Check a document has been submitted for each part number
➢ Cross check the suppliers understanding of project parts content with Renault Group Bill of Materials
➢ Cross check sample parts orders for trials
➢ Identify parts not manufactured at the despatch address
⚫ Any part requested by Renault Group must be specified in this document. This supports PCP submission & subsequent capacity data input into RG-DCP
system.