Coordonnées
sunnynguyen.vanthao@gmail.c
om
www.linkedin.com/in/nguyen-van-
thao93 (LinkedIn)
Principales compétences
Extract, Transform, Load (ETL)
Root Cause
Customer Satisfaction
Languages
English (Professional Working)
Chinese (Elementary)
Vietnamese (Native or Bilingual)
Nguyen Van Thao
Senior Business System Analyst Lead @ FPT Software | Credentials
Viêt Nam
Résumé
As a Senior Business System Analyst Lead, I have over 6+ years in
FMCG industry, 3+ years experience in digital product development
as a PMO/BA IT Solution with strong skills in elicitation, requirement
gathering, data analysis and Integration solutions (ERP,TMS,OMS,
WMS, DMS, Ecommerce Web/App) to design and implement end-to-
end business solutions for clients in various industries, such as:
- FMCG/TMS-OMS-WMS system powered by Smartlog for: Sabeco,
1MG, PVM, Nova Consummer, Pepsi VN, Vinafco, YCH, Gemadept,
- Web/App customer for e-commerce/healthcare FPT Retail ( Long
Châu , Nhập Thuốc, Vacxin)
- COS-Container optimization solutions platform for the shipping line:
CMA-CGM, APL
- Delivery platform (crowdsourced last mile): Windeliv, Ahamove,
Deliveree Logistics Vietnam
I am passionate about digital transformation and improving employee
performance through technology.
Achievement:
15+ products launched
20+ systems integrated
10000000+ end users
Expérience
FPT Software
Senior IT Business Analyst Lead
juillet 2022 - Present (1 an 8 mois)
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Project description: Digital Retail project: FPT Long Chau Pharmaceutical and
NhapThuoc are Digital Transformation projects. Building an offline and online
sales system for pharmacy chains selling medicine and cosmetics, chains of
stores selling electronics and technology in Vietnam nationwide.
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Team size: 300 members

Domain’s business: E-commerce

Modules:
- Customer: Promotional program setting system; Loyalty program
management system; E-commerce system via Web/App Long Chau Pharmacy
and NhapThuoc; Content Management System(CMS).
- Sales Ecom/Pharmacist : End to end website and mobile application for the
pharmacist team to operate and process orders
- API with E-commerce platforms (Shopee, Lazada, websites), E-wallet/Bank
(TPbank, VNpay), 3rd party apps ( TMS(Grab, ahamove, viettel post), WMS,
E-Invoice, sms Infobip/FTI/zns zalo)
- Data: Product Information System (MDM), customer profile/Portal

Smartlog
6 ans 2 mois

Logistics IT BA Systems & Integration Business Solution Leader

mai 2018 - octobre 2022 (4 ans 6 mois)
Ho Chi Minh City, Vietnam

4+ years of development experience working with ERP and Logistics solutions

(TMS, WMS, DMS..).
With 2+ years as Logistics solution of Integration Leader, managing the
department (7 employees), building a team, improving the quality of IT
services, and coordinating with IT Manager to build and design integration
solution
Key projects: 1MG, Deliveree, PEPSI, PERFETTI VAN MELLE(PVM),
FOODLOG, PVFCCO, KOINA...
- Experienced in discovery methodologies with a high-level focus on Elicitation
and requirement
gathering & Business Requirement Document (BRD), Functional Specification
Document (FSD), and Software Requirement Specification (SRS)
- Experienced in influencing and collaborating with internal stakeholders such
as Product Owners,
Solution Designers, and Architects
- Work with development teams (Slack/jira) to architect, design, build, and
implement application integrations (Web Services, API RESTFUL, or SOAP,
EDI..), go live SAP- WMS - TMS-DMS integration of projects and dealing with
technology specialists
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- Good skills in using suitable tools for business modeling, drawing business
and technical
flows/diagrams, creating mockups /wireframes/prototypes, etc.
- Review and provide the appropriate feedback on the final implementation of
the features
- Support UAT as provide user guide, testing, verifying bugs/issues reported by
client
- Build sql reports and/or data extracts and visualize as dashboard (Google
data studio, Power BI...) to support business analysis (Story telling)
- Good problem solving and troubleshooting skills, with a focus on attention to
detail
Skills: Leadership · Project Management · Management Information Systems
(MIS) · Enterprise Resource Planning (ERP) · Customer Relationship
Management (CRM) · Supply Chain Management · ITIL · Business Intelligence
(BI) · Manufacturing · Team Management · Agile Project Management · ERP
Project Management · Infor ERP · WMS ·TMS, Microsoft Power BI · Microsoft
SQL Server · IT Business Analysis · BPMN

WMS-TMS-STX-COS System Leader Implement end-to-end business

solutions
septembre 2016 - août 2020 (4 ans)
Ho Chi Minh City, Vietnam

March 2018 - 2020: Smartlog Transport Bidding Platform(STX)- Senior Product

Owner & Business Solutions
With 2+ years as Logistics solution of Implementation Leader, managing
the department (15 employees), building a team, improving the quality of IT
service
• Providing professional consulting service to featured business in
transportation analyzing business problems, initiating solutions, including
but not limited to Trucking cost mechanism design, process design and
improvement, information and physical technology application
• Key projects: P&G, VNPost VietNam, Thaco Logistics, CMA (Shipping line)

Sept 2016 - Feb 2019: STM Senior & Product owner & Implementation
Consultant
• Deploy TMS to Logistics companies: analyze requirements, business rules,
workflow & processes, transferring to IT team to develop the system, ensuring
that clients’ needs are exactly understood and met
• Consulting and training customers to integrate ERP, CRM, Transportation
Management system (TMS) &Warehouse Management System (WMS)... into

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their operation, helping raise local 3PL/Logistics/transport providers to higher
level of performance.
• Key projects: Successfully implementing 3 key projects within 2,5 years:
Gemadept, Vinafco, Transimex, DHL, YCH, involved in Sotrans, Manuchar,
Brenntag

WINDELIVERY SL
Community Transportation Leader (Rider platform)
janvier 2016 - septembre 2016 (9 mois)
Junior community manager

With 2+ years as rider community & engagement Junior manager, managing

the commnunity (70 shipper), build a team and conduct training for new
shippers using Windeliv App, monitor shipper behavior and performance
metrics through deep analysis in order to report to community manager, CEO
- Supporting Community Manager to create strategic plans, develop
programs (rules and policies…) thatencourage direction to Winders (delivery
persons) joining Windeliv delivery network
- Actively gather requirements and coordinate team members to resolve
issues related to on-road delivery.
- Consulting, be an internal consultant and partners to both Product,
Marketing, Operations and R & D in the development of Windeliv’s solutions
Manage and keep good relationship with leaders of WindGroups.
- Propose new features of Windeliv app based on Winders’ feedback and
customer’s feedback.

Formation
Vietnam Logistics and Aviation School
Bachelor’s Degree, Logistics, Materials, and Supply Chain
Management · (2015 - 2016)

UTH - University of Transport Ho Chi Minh City

Bachelor’s Degree, Sea transport economics and Logistics · (2012 - 2016)

Breakthrough Power Corporation – The Soft-Skill Training

Associate’s Degree, Organizational Leadership · (2014 - 2015)

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