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FMCG - HDFC Sec
FMCG - HDFC Sec
FMCG - HDFC Sec
FMCG
D2C - changing landscape not fully factored in
SECTOR THEMATIC
FMCG
In comparison to other sectors, the FMCG sector has historically been more resilient to
external challenges, leading to strong earnings (12.5% CAGR) and valuation rerating (2x) in the
last two decades. Earnings traction was steady, driven by (1) share gains from regional/small
players, (2) distribution expansion (particularly in rural areas), (3) consistent success with
brand extensions, (4) high brand recall to drive premiumisation, and (5) outsourcing to help
deploy funds to increase competitiveness. Top-tier mainstream companies have had a smooth
ride, boosting investor confidence in earnings visibility. However, in the evolving competitive
landscape, we remain sceptical about sustaining these drivers/assumptions. D2C/New age
consumer brands are far more disruptive/ agile than traditional/regional competition.
Established incumbents are no longer protected by entry barriers (distribution and brand),
resulting in a level playing field and category fragmentation - a structural trend. While these
new age companies presently account for only 3% of total revenue, given targeted white
spaces their share could reach 8-10% in the next few years, which can potentially slice off 100-
200bps of growth for incumbents. For new age brands with critical scale in terms of income
levels, ease of distribution, and funding, a flywheel effect is in motion. While the majority of
these individual brands will likely not scale beyond a certain point, a long tail of brands will
emerge.
FMCG
D2C – changing landscape not fully factored in
In comparison to other sectors, the FMCG sector has historically been more Company CMP (INR) Reco.
resilient to external challenges, leading to strong earnings (12.5% CAGR) and HUL 1,998 REDUCE
valuation rerating (2x) in the last two decades. Earnings traction was steady, ITC 229 BUY
driven by (1) share gains from regional/small players, (2) distribution expansion Nestle 17,146 REDUCE
(particularly in rural areas), (3) consistent success with brand extensions, (4) high Britannia 3,124 REDUCE
brand recall to drive premiumisation, and (5) outsourcing to help deploy funds to Dabur 528 ADD
increase competitiveness. Top-tier mainstream companies have had a smooth ride,
GCPL 702 ADD
boosting investor confidence in earnings visibility. However, in the evolving
Marico 493 ADD
competitive landscape, we remain sceptical about sustaining these
Colgate 1,449 ADD
drivers/assumptions. D2C/New age consumer brands are far more disruptive/
Emami 471 REDUCE
agile than traditional/regional competition. Established incumbents are no longer
protected by entry barriers (distribution and brand), resulting in a level playing
field and category fragmentation - a structural trend. While these new age FMCG Universe: Earnings vs. Valuation
companies presently account for only 3% of total revenue, given targeted white (Ex-ITC)
spaces their share could reach 8-10% in the next few years, which can potentially
slice off 100-200bps of growth for incumbents. For new age brands with critical
scale in terms of income levels, ease of distribution, and funding, a flywheel
effect is in motion. While the majority of these individual brands will likely not
scale beyond a certain point, a long tail of brands will emerge.
We have seen how the market punishes when long term growth assumptions
change. ITC, Emami, Colgate, Bajaj Consumer, Jyothy Laboratories were
penalised (>30% derating) in last few years. It reflects the fact that valuation
multiples are quite dynamic, and one must stay ahead of the curve to predict these Sector (Ex-ITC) P/E (12-month rolling
shifts. We have been underweight on the sector since early 2020; the sector has forward)
underperformed in the last two years, with mild de-rating in progress.
Despite the correction, we do not see room for any valuation upsides; rather, we
expect more valuation risks in the next few years. We cut our multiples for
companies under our coverage (link) and maintain REDUCE for HUL, NESTLE,
BRITANNIA and EMAMI. We rate ITC as a BUY and maintain ADD on DABUR,
MARICO, GCPL, and COLGATE.
D2C – disruption or opportunity? We interacted with various D2C companies,
investors, and listed established players along with pricing/product analysis to
understand the change in the competitive landscape and future trends. Some D2C
players are disrupting categories (particularly BPC), but at an aggregate level, they
are expanding the market (particularly in F&R). We believe D2C companies have the
right-to-win in BPC, and established incumbents need to step up their game to
sustain market shares.
Our long-term thesis (1) We continue to believe that category leaders will be unable
to sustain high market shares, which will be impacted by competition from niche
offline/D2C players. Category leaders in India hold a high market share (in some Varun Lohchab
cases, >50%), in contrast to developed countries, where competition is more level varun.lohchab@hdfcsec.com
playing. (2) Relevant product, pricing, and communication will continue support +91-22-6171-7334
D2C/new age brands for customer acquisition. (3) Alternate channels (MT+ ecomm)
will continue to gain share, despite a significant increase in the last two years. India’s Naveen Trivedi
share could be larger than that of developed countries, given the vast differences in naveen.trivedi@hdfcsec.com
consumer buying experiences between GT and alternate channels. (4) Margin +91-22-6171-7324
expansion for most companies will be muted, as many have already hit the wall. A
large part of cost control has already been captured. Companies must prioritise Saras Singh
growth above margins. (5) Over the last five years, many consumer discretionary saras.singh@hdfcsec.com
companies have expanded/gone public, providing a variety of options to investors in +91-22-6171-7326
the consumption space. In comparison to history, changing assumptions will cause
the valuation metric to shift relatively quickly.
HSIE Research is also available on Bloomberg ERH HDF <GO> & Thomson Reuters
FMCG: D2C Disruption
Focus Charts
Exhibit 1: India retail market Exhibit 2: India e-retail market penetration
($bn)
150 E-retail market ($ bn) 30%
1,375 1,250 130
8-9% Penetration (%)
CAGR Penetration (%) - Ex Groccery 25%
1,100
815 850 100 20%
780 810
825 690
15%
550
50 38 10%
30
275 23 5%
- 0 0%
FY26 (P)
FY19
FY20
FY21
FY26 (P)
FY17
FY18
FY19
FY20
FY21
Source: Bain and Company report, HSIE Research Source: Bain and Company report, HSIE Research
Exhibit 3: India internet penetration Exhibit 4: US vs. India category leader market share
US India
70%
60%
60%
50%
50% 47%
40% 37%
32%
30% 26%
23%
18%
20% 15%
13%
10%
8%
Toothpaste
10% 4% 4% 5%
Toothbrush
Cleansing
Pizza
Laundry
Hair Care
Noodles
Instant
Skin
0%
FY07
FY08
FY09
FY10
FY11
FY12
FY13
FY14
FY15
FY16
FY18
FY19
FY20
FY21
FY17
Exhibit 5: Share of D2C revenue is small in the total pie Exhibit 6: D2C potential impact (%) on domestic
but has huge potential to grow revenue
38%
34%
30% 30%
27%
21% 21%
15%
D2C, 3% 10%
Incumbents
, 97%
DABUR
COLGATE
BRITANNIA
EMAMI
GCPL
NESTLE
MARICO
ITC (FMCG)
HUL
Page | 2
FMCG: D2C Disruption
Content
Is D2C temporary or structural? .........................................................................................4
- E-retail penetration to further improve
- “Jio effect”
- D2C and e-retail are global trends, fired in pandemic
- India was always short of consumer brands, D2C adding options for
consumers
- Success of naturals/ayurvedic products was the first real indicator of change
- Institutional funding aiding wings to fly long
- Inspiring background of D2C companies’ founders
D2C: Key success factors ...................................................................................................12
- Unique product proposition
- Support from rapid development of the ecosystem
- A new age of customer interactions
D2C: Disruption or opportunity .....................................................................................14
- Feedback - mainstream, D2C companies and investors
- Potential impact (%) on domestic revenue of mainstream companies
What is correct valuation premium, as assumptions alter? .........................................16
- Will changing business assumption impact valuation premium?
- Valuation Summary
- Change in Estimate, Target Multiple, TP and Rating
Competitive landscape change in BPC and F&R .........................................................21
- Cosmetics
- Skin Care
- Hair Oil
- Shampoo
- Personal Wash
- Feminine Hygiene
- Men's Grooming
- Coffee
- Milk & Milk Products
- Nutrition – Supplements
- Food/Staple
- Tea
- Meat & Meat Substitute
D2C companies profile ......................................................................................................36
- Mamaearth
- SUGAR Cosmetics
- The Good Glamm Group
- WOW
- Bombay Shaving Company
- Pee Safe
- Licious
- Country Delight
- Vahdam Teas
- OZiva
- True Elements
- Sleepy Owl
Page | 3
FMCG: D2C Disruption
Many consumption trends that emerged during the pandemic were unable to
sustain their momentum once the lockdown was lifted. It happened for a variety of
reasons, and it was expected as well. During COVID-19’s initial wave, demand for
packaged food, healthcare, and hygiene products was unprecedented. The trend
eventually petered out, and most categories witnessed mean reversion. Hence, the
question arises: is D2C also temporary? In our opinion, the trend has many
structural drivers; therefore, the speed of success may taper down compared to
FY21/FY22, but it will remain strong in the long run.
Exhibit 7: India retail market Exhibit 8: India e-retail market Exhibit 9: E-retail shines in FY21
penetration
($bn) E-retail market ($ bn) 130
1,250 150 30% 30%
1,375 8-9% 25%
Penetration (%)
CAGR 25%
Penetration (%) - Ex Groccery
1,100
850 100 20% 20%
780 815
810
825 690 15%
550 38 10%
50 10%
30 5%
23
275
0%
0 0%
- -5%
FY26 (P)
FY19
FY20
FY21
FY17
FY18
FY19
FY20
FY21
FY26 (P)
-10% -5%
Retail Market Gr. (%) E-retail Market Gr (%)
Page | 4
FMCG: D2C Disruption
“Jio Effect”
India’s digital ecosystem is becoming favorable for D2C brands. Rising affluence
towards e-retail business was already in favour, as internet users started seeing a
massive jump after 2016, dubbed the “Jio Effect”. Since 2015 (when JIO was
introduced), data tariffs have been lowered dramatically, and India is now the
world's cheapest data country. It was especially beneficial in underpenetrated
countries like India, where penetration has increased dramatically.
Exhibit 10: Internet users in India – Exhibit 11: India internet Exhibit 12: India average data tariff
The Jio Effect penetration fall
(mn) 1,186 70% (INR/GB)
1,200 60% 300
60%
50%
845
50% 47% 250
900 749
637
40% 37% 200
32%
600 422
494
26%
342
30% 23% 150
286 18%
239 20% 15%
300 13% 100
100 137 10%
42 81 10% 4% 4% 5%
8%
50
-
0%
0
FY19
FY21
FY07
FY09
FY10
FY12
FY13
FY14
FY16
FY17
FY18
FY20
FY26 (P)
FY09
FY11
FY13
FY15
FY17
FY19
FY07
FY08
FY10
FY12
FY14
FY16
FY18
FY20
FY21
2018
2021
2014
2015
2016
2017
2019
2020
Source: TRAI, Industry
Exhibit 14: E-retail to outgrow MT in Exhibit 15: Number of D2C Brands in Exhibit 16: Global E-retail
India India penetration - % of retail
($bn) MT e-Retail 2018 2020
35%
140 30%
200-250K 30% 28%
27%
120
25% 22%
100 20%
20%
80 15%
15% 12%
60 70-80K
10% 7%
40 5%
30-40K 5% 3%
20
0%
0
US
India
South-
Australia
China
Korea
FY26P
2025 (P)
2018
2020
FY17
FY20
FY21
Page | 5
FMCG: D2C Disruption
Exhibit 17: Nominal GDP ($ tn) Exhibit 18: Number of Internet users Exhibit 19: Number of e-retail
(mn) shoppers (mn)
24.0 1000 E-retail shoppers % of Internet Users
800 80%
800
18.0
600
600 60%
12.0
400 400 40%
6.0 200
200 20%
0
-
Brazil
India
US
Indonesia
China
0 0%
Japan
India
US
Germany
China
UK
Brazil
US
India
Japan
China
Source: Bain and Company report, HSIE Research
India was always short of consumer brands, D2C adding options for consumers
In India, most consumer categories are dominated by a few brands, with the top five
companies in many categories accounting for majority of the market (anywhere from
60-80%). Many consumer brands hold >50% market share in various categories,
despite the fact that categories are quite matured and sizeable. Most developed
countries’ market shares are quite evenly distributed among various players, for a
large part of consumer categories, owing to low entry barriers.
Over the last two decades, most of India’s top traditional companies have enjoyed a
successful journey by (1) gaining market share from weak regional players, (2)
investing heavily in marketing campaigns for customer acquisition, (3) diversifying
top brands into other categories, given faster success in newer categories, (4)
expanding distribution reach, and (5) outsourcing manufacturing to free up funds
funding for more relevant projects.
There were many entry barriers that the top traditional brands enjoyed as well, like:
(1) large networks of trade partners; (2) logistic capabilities for backend and frontend;
(3) funds to consistently drive brand recall and remain on top of consumer mind; (4)
ready third-party suppliers networks for outsourcing; and (5) R&D capabilities.
However, in the last a few years, many of these entry barriers are disappearing. With
funds becoming widely available, many educated/experienced people are venturing
out and becoming successful. The infrastructure to drive businesses has also become
more accessible with various third-party options coming to the fore. From
manufacturing to logistics to customer reach, everything is easily available at
effective costs. This allows new entrants/D2C to focus more on core drivers like
product innovation, customer acquisition, and customer frequency.
We believe many companies will eventually lose market shares, particularly in the
relevant and sizeable categories. Business environment is becoming more
conducive and providing a level-playing field to everyone. Many consumer
categories over the next decade will see a large number of new entrants.
Page | 6
FMCG: D2C Disruption
Toothpaste
Toothbrush
Pizza
Laundry
Cleansing
Hair Care
Noodles
Instant
Skin
Source: Unilever, Industry, HSIE Research
We believe this D2C trend will disrupt the wide consumer basket, both for consumer
non-discretionary and consumer discretionary categories. Within FMCG, BPC and
F&R both are seeing entry of various new brands. The ayurvedic/natural trend was
largely started by Patanjali and Dabur, but this D2C trend is no longer limited to any
category or players. A variety of brands is gaining momentum in this and, at an
aggregate level, is proving to give competition to mainstream brands.
Page | 7
FMCG: D2C Disruption
Exhibit 21: M&A history for consumer companies in India since 2015
Acquirer/ Valuation %
Brand Acquired Key rationale/details Year
investor (Mn $) Acquired
Page | 8
FMCG: D2C Disruption
Page | 9
FMCG: D2C Disruption
Page | 10
FMCG: D2C Disruption
Page | 11
FMCG: D2C Disruption
Page | 12
FMCG: D2C Disruption
Page | 13
FMCG: D2C Disruption
D2C brands in BPC are focused on providing a wide variety of products, filling gaps
in existing offerings. This poses a risk to mainstream brands, which have been slow
to innovate and launch new products. With some traditional companies seeing
potential in D2C brands, there have been a few acquisitions and strategic investments
in this space. Some brands, however, see the valuation for new brands elevated.
Besides acquisitions, there are opportunities for mainstream brands, which are
especially evident in the F&R space. The new-age brands have focused offerings
on health and natural-based products platforms. This has led to creation of new
sub-categories, in which established brands can enter organically. Following the
success of the D2C brands, companies like Dabur have entered the seeds and dried
fruits space (Dabur has done so through its Real brand).
Page | 14
FMCG: D2C Disruption
Health Supplement/OTC
Biscuits & Bakery
Color Cosmetics
Wheat Flour
Home Care
Ice Creams
Deodorant
Edible Oil
Chocolate
Skin Care
Oral Care
Shampoo
Laundry
Noodles
Hair Oil
Snacks
Others
Coffee
Juices
Sauce
Dairy
Soup
Soap
HFD
Jam
Tea
HUL 4 9 3 1 5 1 0 0 0 0 1 1 1 0 4 0 0 0 0 0 0 0 1 2 0 0 34
ITC (FMCG) 2 1 0 0 3 1 0 0 0 0 1 0 0 0 0 3 1 2 0 0 1 0 0 0 0 1 15
NESTLE 0 0 0 0 0 0 0 0 1 0 13 0 3 0 0 0 0 0 2 1 0 0 0 0 0 1 21
DABUR 0 5 0 5 2 0 4 0 0 0 0 0 0 0 0 0 0 0 0 0 4 0 0 2 9 0 30
BRITANNIA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 10 0 0 0 0 0 0 0 0 0 0 10
GCPL 8 1 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 11 0 1 30
MARICO 0 0 0 0 0 0 14 0 0 0 0 0 0 0 5 0 0 0 0 0 0 3 0 0 0 1 21
COLGATE 0 1 0 24 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 27
EMAMI 0 16 2 0 1 1 9 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 9 0 38
Source: HSIE Research
COLGATE
BRITANNIA
EMAMI
NESTLE
GCPL
MARICO
ITC (FMCG)
HUL
Exhibit 27: While D2C only makes ~3% of the FMCG pie, it has huge potential to
grow
Page | 15
FMCG: D2C Disruption
However, the question is that, after seeing changes in those assumptions that drove
valuations, how much valuation premium is justified. The following key assumptions
are now undergoing changes.
Page | 16
FMCG: D2C Disruption
Exhibit 28: FMCG Universe : Revenue performance Exhibit 29: FMCG Universe : EBITDA performance
(INR bn) Net Revenue YoY Growth (%) (INR bn) EBITDA YoY Growth (%)
24% 600 30%
2,125
25%
1,700 18% 450
20%
1,275 15%
12% 300
10%
850
5%
6% 150
425 0%
- 0% - -5%
FY22E
FY08
FY09
FY10
FY11
FY13
FY14
FY15
FY18
FY19
FY20
FY12
FY16
FY17
FY21
FY22E
FY08
FY09
FY10
FY14
FY15
FY16
FY17
FY18
FY19
FY20
FY21
FY11
FY12
FY13
Exhibit 30: FMCG Universe : Gross and EBITDA margin Exhibit 31: FMCG Universe : PAT performance
(INR bn) PAT YoY Growth (%) Avg (%)
Gross Margin (%) EBITDA Margin (%) - RHS
58% 28% 400 25%
20%
26% 320
56%
15%
24% 240
54% 10%
22% 160
5%
52%
20% 80
0%
50% 18%
- -5%
FY22E
FY09
FY10
FY11
FY12
FY13
FY14
FY15
FY16
FY17
FY18
FY19
FY20
FY21
FY22E
FY08
FY09
FY11
FY12
FY13
FY14
FY16
FY17
FY18
FY19
FY20
FY21
FY10
FY15
Page | 17
FMCG: D2C Disruption
Exhibit 33: Sector P/E (12-month rolling forward) Exhibit 34: Sector (Ex-ITC) P/E (12-month rolling
forward)
FMCG Sector P/E (x) 10 Years' Avg P/E (x) FMCG Sector P/E (x) 10 Years' Avg P/E (x)
5 Years' Avg P/E (x) 3 Years' Avg P/E (x) 5 Years' Avg P/E (x) 3 Years' Avg P/E (x)
50
70
45 Current P/E: Current
36x 60 P/E: 48x
40
50
35
40
30
25 30
20 20
Mar-12 Mar-14 Mar-16 Mar-18 Mar-20 Mar-22 Mar-12 Mar-14 Mar-16 Mar-18 Mar-20 Mar-22
Source: Companies, Bloomberg, HSIE Research Source: Companies, Bloomberg, HSIE Research
Page | 18
FMCG: D2C Disruption
Exhibit 35: FMCG Universe: earnings vs. valuation Exhibit 36: FMCG Universe: earnings vs. valuation
(Ex-ITC)
25 52x
52x
21
20
39x 39x
15 14
26x 26x
10
7
13x
13x
5
0 0x
0 0x
FY09
FY10
FY11
FY12
FY13
FY14
FY15
FY16
FY17
FY18
FY19
FY20
FY21
FY22E
FY22E
FY09
FY10
FY11
FY12
FY13
FY14
FY15
FY16
FY17
FY18
FY19
FY20
FY21
Source: Companies, Bloomberg, HSIE Research Source: Companies, Bloomberg, HSIE Research
Exhibit 37: FMCG Universe: profit mix Exhibit 38: FMCG Universe: market cap mix
JYL, 0% BAJAJ CON, JYL, 0% BAJAJ CON,
RDCK, 1%
RDCK, 1% 1% 0%
JUBI, 3%
JUBI, 1% HMN, 1%
HMN, 2%
CLGT, 3%
CLGT, 3% ITC, 20%
MRCO, 3% MRCO, 5%
UNSP, 3%
UNSP, 4%
BRIT, 4%
GCPL, 5%
DABUR, 5%
DABUR, 7%
NEST, 6%
HUVR, 34%
Source: Companies, Bloomberg, HSIE Research Source: Companies, Bloomberg, HSIE Research
Page | 19
FMCG: D2C Disruption
MCap EPS (INR) P/E (x) EV/EBITDA (x) Core RoCE (%)
CMP TP
Companies (INR Reco.
(INR) (INR) FY22E/ FY23E/ FY24E/ FY22E/ FY23E/ FY24E/ FY22E/ FY23E/ FY24E/ FY22E/ FY23E/ FY24E/
bn)
CY21 CY22E CY23E CY21 CY22E CY23E CY21 CY22E CY23E CY21 CY22E CY23E
HUL 4,626 1,998 REDUCE 2,100 38.7 42.4 46.7 51.7 47.1 42.8 36.1 33.0 30.0 19.5 21.5 23.9
ITC 2,819 229 BUY 285 12.7 13.9 14.9 18.1 16.5 15.4 12.2 11.2 10.4 44.6 46.9 49.8
Nestle 1,653 17,146 REDUCE 17,250 241.4 287.7 323.1 71.0 59.6 53.1 45.2 40.2 35.7 61.5 57.2 61.1
Britannia 753 3,124 REDUCE 3,200 65.4 80.4 91.4 47.7 38.8 34.2 33.0 27.8 24.4 54.8 63.0 67.0
Dabur 933 528 ADD 560 10.9 11.7 13.3 48.4 44.9 39.8 37.2 33.9 29.5 55.2 59.4 66.9
GCPL 718 702 ADD 880 18.5 22.0 25.0 37.9 31.9 28.0 29.5 26.4 22.8 23.4 26.2 30.0
Marico 636 493 ADD 550 9.5 11.3 13.1 51.8 43.8 37.7 37.8 32.2 28.0 63.0 67.9 76.0
Colgate 394 1,449 ADD 1,500 38.1 40.5 42.9 38.0 35.8 33.8 25.0 23.5 22.1 181.9 161.1 195.4
Emami 209 471 REDUCE 500 17.3 18.1 20.5 27.2 26.1 22.9 20.4 18.8 16.5 50.1 59.9 65.6
Page | 20
FMCG: D2C Disruption
Men's Grooming New varieties of products are Priced at a premium to top Alternate channels (MT + Potential acquisition
introduced, which is helping traditional brands. ecomm) are gaining traction for opportunity for top traditional
the category develop. this category; D2C players can companies.
capitalise by correct product
offering and fix the white
spaces.
Source: Company, HSIE Research
Page | 21
FMCG: D2C Disruption
Color Cosmetics
Top traditional brands
The Indian color cosmetics industry has been dominated by Lakmé, HUL’s
flagship beauty brand. It is in the mid-premium segment of cosmetics, which has
seen most uptrend benefits in the past decade.
Maybelline is a competitor brand of Lakme’s, having similarities with it in terms
of product, pricing, and marketing.
L’Oreal is in the premium segment, which still pertains to value-buying
proposition due to its product quality.
Brands like M.A.C. and Bobbi Brown are in the super-premium segment,
attracting a celebrity following.
D2C brands
In recent years, D2C brands like MyGlamm, Sugar, and Nykaa have risen to
prominence in this space. Most of these brands are in the mid-premium segment
and are enjoying the uptrend story that Lakme has captured successfully for
many years.
While D2C brands have their own websites, the rise of ecommerce platforms like
Nykaa has further fueled this sector’s growth. Lakmé too launched its own
website in late 2018.
Following their success in online, these D2C companies have started expanding
into the offline channel, with the help of new rounds of funding.
D2C brands, on a comparable basis, are priced at a premium (>50) to top
traditional brands.
On Nykaa, D2C brands have also received good star rating (with high number of
ratings). Some D2C brands like Sugar, MyGlamm, Kay, and Nykaa have similar
star ratings to Lakme and other traditional brands.
Our view
Within BPC, cosmetics is one of those categories where D2C has a strong right-to-
win through product differentiation, price filling, and effective marketing.
Women are ready to experiment with new brands, provided they have a
compelling proposition.
Exhibit 44: Lips - brand pricing (price/5gms) Exhibit 45: Lips - most rated products across brands
3,500 No of ratings Star Rating (RHS)
3,000
90,000 4.6
2,500 80,000
4.5
70,000
2,000 60,000 4.4
1,500 50,000
4.3
40,000
1,000 30,000 4.2
20,000
500 4.1
10,000
- 0 4
Sugar
M.A.C
Lakme
MyGlamm
Nykaa
L'Oreal
Revlon
Maybelline
Kay
Bobbi Brown
Elle 18
Sugar
Lakme
M.A.C
MyGlamm
L'Oreal
Nykaa
Revlon
Maybelline
Kay
Bobbi Brown
Elle 18
Page | 22
FMCG: D2C Disruption
Exhibit 46: Face - brand pricing (price/10gms) Exhibit 47: Face - most rated products across brands
2,500 No of ratings Star Rating (RHS)
- 0 4
Sugar
M.A.C
Lakme
MyGlamm
Nykaa
L'Oreal
Revlon
Maybelline
Kay
Bobbi Brown
Sugar
Lakme
M.A.C
MyGlamm
L'Oreal
Nykaa
Revlon
Maybelline
Kay
Bobbi Brown
Skin care
Top traditional brands
Glow & Lovely (earlier F&L), Pond’s, Lakme, Nivea, Dove, and Lotus have been
the top trusted brands in the skin care market. These top brands have dominated
the market for the past many years. Also, after seeing success in skin creams,
some of the brands have extended into other BPC categories.
Marketing and distribution were the key tools for success of these brands. These
were the entry barriers for any new brand (limited success), as well as these
brands historically gained share from other regional brands.
After seeing success of D2C brands, HUL has launched its own digital brand
Simple, to compete with the new age businesses. Marico has acquired Just Herbs ,
a D2C brand, to be more competitive in this space.
D2C brands
There has been a rise of D2C brands in the skin care space over the last 3-5 years
and brands like SUGAR, MyGlamm, WOW and mamaearth have seen initial
success.
D2C brands are focusing on launching organic/natural products and are not just
focused on fairness and anti aging as compared to traditional brands.
New age brands have created a large variety of options for customers. They help
customers buy products for family consumption and individual consumption.
D2C are priced at a premium of 40-50 to top traditional brands.
Our view
Skin care is also one of those BPC categories in which D2C brands have seen
good initial success. D2C brands also have a high right-to-win, given their global
packaging, effective marketing, pricing strategy (fill the white spaces), and
unique product proposition. Consumers are ready to experiment for such brands,
given the premium positioning of these brands and brand fatigue with traditional
brands.
Page | 23
FMCG: D2C Disruption
Exhibit 48: Cream - brand pricing (price/100gms) Exhibit 49: Cream - most rated products across brands
2,500 No of ratings Star Rating (RHS)
Mamaearth
mCaffeine
Sugar
Nykaa SKINRX
Himalaya
Just Herbs
MyGlamm
Lakme
Ponds
Olay
The Derma Co
Glow & Lovely
Mamaearth
mCaffeine
Sugar
Nykaa SKINRX
Himalaya
Just Herbs
MyGlamm
Lakme
Ponds
Olay
The Derma Co
Glow & Lovely
Hair oil
Top traditional brands
Hair oil is one of the most prominent categories in traditional brands. Most
domestic FMCG companies have a high dependence on hair oil business (Marico,
Emami, Dabur, and Bajaj Consumer). Brands like Parachute, ADHO, Dabur
Amla, Navratna, Kesh King, Patanjali, Nihar, and Indulekha are the top brands in
the hair oil market.
Non-sticky hair oils have seen success over the past 10 years and increased their
mix in the overall hair oil category. Still sticky hair oils (coconut, amla, sarson)
have the maximum mix in the hair oil business.
D2C brands
D2C brands that have seen success in other BPC categories have also entered the
hair oil business.
Hair oil category is flooded with various brands and is one of the most
fragmented categories among traditional categories.
D2C brands are offering a differentiated product basket, compared to traditional
brands.
Innovations are being driven by D2C brands, which the well-established brands
are following.
Established brands like Marico have acquired D2C brands in this category for not
just competing but also to gain access to latest trends for extension into their
brands.
D2C brands are priced at a premium of 1.5x to top traditional brands.
Our view
Most leading hair oil companies have also been focusing on diversifying their
hair oil baskets by entering into other hair oil sub-segments. Distribution is one of
the big entry barriers in this category, considering the high category penetration.
Hair oil market has seen several trends in the last 10 years, i.e., sticky to non-
sticky, rising trust towards ayurvedic products. For D2C players, it is a
challenging category to succeed in as consumer demand depends greatly on GT.
Page | 24
FMCG: D2C Disruption
Exhibit 50: Brand pricing (price/100ml) Exhibit 51: Most rated products across brands
800 No of ratings Star Rating (RHS)
700
600 10,000 4.6
500 4.5
8,000
400 4.4
300 6,000
4.3
200 4,000
4.2
100
2,000 4.1
-
0 4
Mamaearth
Bajaj Almond drop
Nykaa Naturals
MCaffeine
Dabur
Navratna
MyGlamm
Just Herbs
Keshking
WOW Skin
WOW Skin…
Juicy Chem
Indulekha
Bajaj Almond…
Parachute
Mamaearth
Nykaa Naturals
MCaffeine
Dabur
Just Herbs
Navratna
MyGlamm
Keshking
Juicy Chem
Indulekha
Parachute
Source: Nykaa, HSIE Research Source: Nykaa, HSIE Research
Shampoo
Top traditional brands
Shampoo is also traditionally a large category with many players (although much
lower than in the hair oil market).
HUL, P&G, and L’Oreal command the market in the mid-premium range, having
enjoyed the entire consumer upgradation over the last 10 years.
Many ayurvedic/naturals and problem-solving shampoos are in the premium
range.
The category penetration has increased massively through sachet launches in the
rural market.
D2C brands
D2C brands that have seen success in the other BPC categories have also entered
the shampoo business.
Most D2C brands are in the premium segment through offerings of natural
ingredients-based products.
D2C brands are priced at a premium of >50 to top traditional brands.
Our view
Most leading shampoo brands are driven by MNCs companies,
ayurvedic/naturals shampoos by domestic companies. D2C companies are
coming out with offerings like plant-based ingredients, vegan products, etc.
Consumer acceptance of some D2C brands in such a competitive category is
good. Distribution has been one of the big entry barriers in this category,
considering the high category penetration. Differentiated product offerings,
effective social media marketing, and direct connect to consumers would give
right-to-win to D2C brands.
Page | 25
FMCG: D2C Disruption
Exhibit 52: Brand pricing (price/100ml) Exhibit 53: Most rated products across brands
350 No of ratings Star Rating (RHS)
300
12,000 5.0
250 10,000 4.8
200 8,000
4.6
6,000
150 4.4
4,000
100 2,000 4.2
50 0 4.0
Nykaa Naturals
Mamaearth
Mcaffeine
L'Oreal
Sunsilk
Dove
H&S
Panteen
Clinic Plus
WOW skin
Beardo
Just Herbs
Vatika
MyGlamm
The Man Co
Kesh King
Godrej
-
Mamaearth
Panteen
WOW skin
Beardo
Vatika
MyGlamm
Mcaffeine
Just Herbs
Nykaa
Dove
Sunsilk
L'Oreal
Kesh King
Godrej
H&S
Clinic Plus
Source: Nykaa, HSIE Research The Man Co Source: Nykaa, HSIE Research
Personal wash
Top traditional brands
HUL, Reckitt, GCPL, and Wipro are top players in personal wash.
The category has consistently been benefited by premiumisation. The market is
gradually shifting from soaps to liquid bodywashes.
Deep distribution in such highly-penetrated categories is the key right-to-win for
top traditional brands.
D2C brands
D2C brands offer more variety in soaps compared to traditional brands.
MyGlamm, mamaearth, and Bombay Shaving are among the top D2C brands in
this space.
Price strategy is the same and remains at the premium end.
Our view
The category is dominated by the top 4-5 players, with distribution being a big
strength for these players. We believe D2C brands have more right-to-win in
liquid bodywash category than it has in soaps. GT will remain the dominating
channel for soaps. Liquid bodywash is stronger in alternate channels; D2C
companies can win here through differentiated product offerings and leveraging
BPC brand positioning for this category.
Exhibit 54: Soaps - brand pricing (price/100gms) Exhibit 55: Soaps - most rated products across brands
700 No of ratings Star Rating (RHS)
600
500 6,000 4.6
5,000 4.5
400
4,000 4.4
300 3,000 4.3
200 2,000 4.2
100 1,000 4.1
- 0 4
Mamaearth
Detol
Bombay Shaving
Lifebuoy
MyGlamm
Pears
Nykaa
Dove
Mcaffeine
Godrej
Cinthol
Lux
Juicy Chem
The Man Co
Mamaearth
Detol
Bombay Shaving
Lifebuoy
MyGlamm
Pears
Nykaa
Dove
Mcaffeine
Godrej
Cinthol
Lux
Juicy Chem
The Man Co
Page | 26
FMCG: D2C Disruption
Exhibit 56: Body wash - brand pricing (price/100ml) Exhibit 57: Body wash - most rated products across
brands
No of ratings Star Rating (RHS)
450
400
350 20,000 4.6
300 4.5
15,000
250 4.4
200 10,000 4.3
150 4.2
5,000
100 4.1
50 0 4
Mamaearth
mCaffeine
Palmolive
myglamm
WOW skin
Beardo
Bombay Shaving
Just Herbs
Pears
Fiama
Nykaa
Pee Safe
Dove
Cinthol
Nivea
-
Bombay Shaving…
Mamaearth
mCaffeine
Palmolive
myglamm
Beardo
Just Herbs
WoW Skin
Pears
Fiama
Nykaa
Pee Safe
Dove
Cinthol
Nivea
Feminine hygiene
Rise of D2C players in the feminine hygiene category is helping the category
develop new innovative products. New age players are investing in R&D which
would help the category grow.
The variety of products available has significantly increased.
Various OTC and pharma brands have right-to-win, and we believe D2C success
will not be easy.
D2C brands are priced at a premium of 11 to traditional brands.
Exhibit 58: Brand pricing (price/100ml) Exhibit 59: Most rated products across brands
210 No of ratings Star Rating (RHS)
Page | 27
FMCG: D2C Disruption
Men's grooming
With the introduction of D2C brands, new products are being introduced
compared to very few (limited to shaving kits) earlier.
New innovative grooming products such as beard oil and wax are being
introduced.
Established companies such as Colgate, Marico and Emami have acquired D2C
brands such as Bombay Shaving Company, Beardo, and The Man Company.
Exhibit 60: Brand pricing (price/100ml) Exhibit 61: Most rated products across brands
3,500 No of ratings Star Rating (RHS)
3,000
2,500 600 5
500 4
2,000
400
1,500 3
300
1,000 2
200
500 100 1
- 0 0
Beardo
Juicy Chemistry
Wow Skin
Ustraa
Bombay Shaving
Pee Safe
Juicy Chemistry
Ustraa
Bombay Shaving
Page | 28
FMCG: D2C Disruption
Page | 29
FMCG: D2C Disruption
Coffee
Top traditional brands
India has predominantly been an instant coffee or filter coffee drinking nation.
Filter coffee is more popular in South India.
To cater to these needs, brands like Nescafe and Bru have offerings like Nescafe
Classic and Bru Green Label.
The instant space has not seen much disruption from the D2C brands, but
innovative products like the beaten coffee (ITC's Sunbean) are being introduced
here, with many brands participating in this innovative journey.
Nestle has launched its own whole bean coffee products to take part in the
developing category.
D2C brands
The rise of D2C brands is causing the whole bean coffee category to develop in
India.
To brew whole bean coffee, equipment is required. The D2C brands are
expanding into brewing equipment space as well.
While ease and cost of preparing instant coffee is more desirable, the rising coffee
enthusiasts continue to shift to the whole bean space.
Whole bean coffee costs higher per serving due to lower coffee extraction.
Besides the whole bean coffee, D2C brands also offer ground coffee within drip
bags, which eliminates the need for brewing equipment. The cost/serving of this
coffee is the highest compared to instant and whole bean coffees.
Our view
The whole bean coffee is still in nascent stages, which is an opportunity for
brands like Nestle and Bru to expand. However, with the growing number of
D2C coffee brands, the competition in this space is high. Listed companies like
ITC are further creating categories like the beaten coffee, which has not been
adopted by other brands like Bru.
Exhibit 62: Brand pricing (price/100gms) Exhibit 63: Instant vs. whole bean coffee costing
Min Max Avg Instant Whole Bean Drip Bag
MRP for 100gms (INR)* 285 160 240
500
Coffee/ 200 ml serving (gms) 1.8 12 12.5
400
Cost/serving (INR) 5.13 19.2 30
300 Source: Nykaa, HSIE Research
200
100
0
Nescafe
Sunbeam
Bru
Sleepy Owl
Page | 30
FMCG: D2C Disruption
D2C brands
D2C brands’ offerings include fresh, high quality and ethical sourced milk, with
its premium products having superior packaging (glass bottles).
Dairy products such as ghee and curd are seeing an upmarket trend, driven by
D2C players.
Listed companies too have been present in this space with Pride of Cow, a part of
Parag Milk Foods, becoming an early entrant in 2012.
Milk and milk products by D2C brands (Country Delight and Pride of Cows) are
at a significant premium to traditional brands.
The brands are focusing on subscription-based models to increase customer
stickiness.
D2C brands are offering different types of subscriptions with discounts (>25).
Post such discounts, the pricing of the products are at par or below traditional
brands.
Our view
D2C brands do pose a risk to traditional brands, especially with the discounting
models. Given the fresh milk propositions, the widespread expansion of these
brands should be limited. With limited presence and tough scope for pan-India
scalability, the risks to traditional brands are limited to concentrated geographies.
Exhibit 64: Milk pricing (price/ltr) Exhibit 65: Ghee pricing (price/ltr)
Min Max Avg Min Max Avg
140 1,600
120
1,200
100
80 800
60
40 400
20
- -
Amul
Nestle Everyday
Britannia
Country Delight
Pride of Cows
Aashirvaad
Amul
Country Delight
Nestle A+
Pride of Cows
Source: Company Data, Amazon, HSIE Research Source: Company Data, Amazon, HSIE Research
Page | 31
FMCG: D2C Disruption
Exhibit 66: Curd pricing (price/ltr) Exhibit 67: Evolution of milk delivery/packaging
300
250
200
150
100
50
-
Amul
ID Foods
Epigamia
Britannia
Country Delight
Nestle A+
Pride of Cows
Source: Company Data, Amazon, HSIE Research Source: Company Data, Amazon, HSIE Research
Nutrition - supplements
Top traditional brands
Within the nutrition drink space, Horlicks and Nestle are the dominant players.
The MNC brands are able to leverage the parent products to offer a large variety
or products across all consumer sections.
The vitamins (OTC) supplements space has been dominated by players such as
Patanjali, Himalaya, and Dabur.
D2C brands
Within the nutrition drink space, the D2C brands have a limited presence, but
they offer a natural proposition. Compared to traditional brands, the pricing of
D2C brands comes at a premium.
D2C companies in the supplements space provide a focused problem-solving
approach.
Unlike the product formats of traditional brands (pills/capsule), D2C products
are in different types of formats like pills, gummies, and shots.
Our view
D2C products pose a higher risk to traditional brands in the vitamins space due
to their focused problem-solving propositions.
Page | 32
FMCG: D2C Disruption
Exhibit 68: Brand pricing (price/100gms) Exhibit 69: Nutrition product offerings across brands
Min Max Avg
2,500
2,000
1,500
1,000
500
0
Oziva (Powder)
Dabur
Oziva (Vitamins)
Nestle
Akiva Superfoods
Horlicks
Source: Company Data, Amazon, HSIE Research Source: Company Data, Amazon, HSIE Research
Food
Top traditional brands
Well-established brands have a presence in packaged foods such as RTC/RTE,
biscuits, instant noodles, snacks, etc.
ITC has a basket of 14 brands through which it is present across a variety of
products at different price points.
D2C brands
D2C brands are focused on healthy foods with the possibility of hyper
customisation.
RTE/RTM is a segment that has intense competition, with brands such as ID
Foods.
New categories that were earlier fragmented, i.e., dried fruits and nuts, are being
targeted by D2C companies.
Our view
The health-oriented food space has seen traction with the rise of D2C brands.
Traditional brands do have an opportunity to tap into this vast space. Companies
like Marico and ITC are adopting industry trends by increasing their product
baskets. With a growing health-conscious population, the nutrition health space
is here to stay.
True
Britannia ITC Marico Nestle HUL Dabur ID Foods Soulfull Happilo Yoga bar
Elements
Beverages
Breakfast
Chocolate
Frozen Food
Masala
RTC/RTE
Seeds/Dry Fruits
Snacks
Page | 33
FMCG: D2C Disruption
Tea
Top traditional brands
Established tea brands in India have limited product offerings, focused on CTC
tea and green tea.
With rising premiumisation trends, HUL, under its Taj Mahal brand, has
launched premium, single estate tea products.
D2C brands
Within tea, D2C brands offer a wide range of products across different price
points, with a focus on health proposition.
Pricing for D2C is much higher, aimed to make tea a lifestyle choice.
Our view
Traditional tea brands have dominated the traditional tea market, but lack
presence in the health-oriented tea market. Traditional bands are present in the
healthy tea space with limited offerings like green tea. With a wide variety of
solution-driven products, D2C players have an edge over traditional brands.
Traditional brands could scale up their offerings to compete in this fast-growing
space.
Exhibit 70: Brand pricing (price/100gms) Exhibit 71: Types of tea offerings
Min Max Avg
60
50
40
30
20
10
-
Taj Mahal
Lipton
Taaza
Red Label
Teabox
Vahdam Teas
Source: Company Data, Amazon, HSIE Research Source: Company Data, Amazon, HSIE Research
D2C brands
The key for D2C in the meat industry is managing logistics and reducing
wastage.
Within the meat industry, the normal dumpage is 5; however, some D2C brands
claim to have achieved lower dumpage.
While the products are priced at a significant premium to the wet market, the
product quality is superior with a control over the supply chain.
Page | 34
FMCG: D2C Disruption
India is also seeing a rise in popularity of plant-based meat products along with a
rise in D2C brands in this space. Brands in this space are targeting non-
vegetarians seeking animal-meat replacement.
Our view
D2C brands compete with the wet meat industry rather than established brands.
Given the large untapped market, traditional brands like ITC could benefit from
entering this space. The meat-substitute space is seeing good traction in the
western countries and to capitalise on the trend, ITC has launched its plant-based
meat products.
Exhibit 72: D2C meat delivery priced at a steep premium to the unorganised sellers
(INR/KG) Licious Freshtohome Pescafresh CambayTiger Local (1) Local (2)
Chicken breast 633 618 598 489 460 490
Chicken curry cut 335 378 366 360 320 280
Pomfret (Black Steak) 1897 2258 1626 1210 1000 750
Sea Prawns 1956 1663 1790 2000 1500 NA
Mutton curry cut 1376 1200 1096 940 900 850
Source: Companies, HSIE Research
Page | 35
FMCG: D2C Disruption
mamaearth
Company brief: mamaearth is a natural-focused baby and mother personal care D2C
brand launched by the company Honasa Consumer Pvt. Ltd. The company currently has
a portfolio of around 140 products under mamaearth, and over 40 products under The
FOUNDED: 2016
Derma Co. It had also said that it has a vision of becoming a 'house of brands’. Its online
LOCATION: Gurgaon
channel contributes 70 to sales.
Key success factors: PROMOTER
▪ mamaearth is Asia's first company to receive the MadeSafe certification for its toxin- Varun Alagh, CEO and Co-founder
B.E., PGDBM (XLRI Jamshedpur)
free products, thanks to its toxin-free and natural ingredient proposition, which is
Experience: HUL, Diageo, Coca-Cola
driving trust.
▪ The move from baby care to personal care was built on mothers' faith in the brand. Ghazal Alagh, Co-founder
The company could leverage that trust to benefit in other women's personal care BCA
Experience: NIIT, dietexpert.com
goods that it launched.
▪ The disruptive innovations, rapid execution pace, and a focus on customer INVESTORS
satisfaction have enabled customer acquisition and higher per customer transactions. Fireside Ventures Titan Capital
▪ India’s rising online ecosystem has also benefited the company, which had early Sequoia Capital Evolvence
mover advantage in the space. Stellaris Ventures
▪ Social media and personalised marketing, as well as the availability of vast amounts Sharrp Ventures
Sofina Sa
of customer data, are also assisting the company in customer acquisition.
▪
VCC Edge
Premiumisation is also aided by product packaging that meets global standards.
Pricing strategy and competition: FUND RAISING
▪ While still above the average MRP of most traditional brands, mamaearth is Latest Valuation $1.2bn
relatively more affordable than the other D2C brands. Fund raised $52mn
▪ The brand is well rated on Nykaa with an average rating of 4.5 (out of 5) in the Date Jan 2022
VCC Edge
categories of cream, hair oil, shampoo, body wash, and soaps.
Future trends: Honasa Consumer Brands:
▪ The company expects distribution costs to reduce over time, which will increase the Mamaearth
value proposition for customers. The Derma Co
▪ Subscription model is a key future trigger, but the current RBI regulations are Aqualogica
creating friction for customers to shift to this model. Ayuga
▪ The next phase of growth will come from going beyond tier-3 cities where the
BBLUNT
company has seen significant traction. These customers have already built trust
using ecommerce aggregators.
▪ Product individualisation is needed, which has a huge scope in India, given the
dense population.
▪ Trust is the underlying emotion that will propel D2C to move forward.
▪ Return to origin (RTO) for ‘cash on delivery’ vs. ‘online payments’ is 13-14 times
greater, which is a significant cost. COD transactions are gradually reducing, with
consumers gaining trust in payment systems.
▪ India is a value-conscious market, and D2C brands will benefit from proper
branding, product development, and product quality.
Potential threats/opportunities for listed companies:
mamaearth started with baby products and gradually expanded into other personal care
products. With rising consumer confidence in the brand and platform, the company
should be able to further expand its footprint in personal care categories. The acquisition
of BBLUNT further strengthens its personal care portfolio. We believe it has the potential
to impact listed personal care companies like HUL, Dabur, GCPL, Emami, and Marico.
Product basket
Category Products
Baby Shampoo, oral care, oil, skin care and bath products
Beauty Face, hair and body products
Hair Shampoo, conditioner, hair oil, mask and serum
Face Face wash, mask, cream, serum, scrub, toner, gel and sheet mask
Body Body butter, soap, lotion, scrub and hand cream
Source: Company website
Page | 36
FMCG: D2C Disruption
SUGAR Cosmetics
Company brief: SUGAR Cosmetics (Vellvette Lifestyle) is an Indian cosmetic brand
that creates mid-priced products in colours that match the skin tones of Indian women.
The company was founded in 2015 by Vineeta Singh and Kaushik Mukherjee, with a
focus on millennials. SUGAR Cosmetics operates on a hybrid model, with a presence FOUNDED: 2015
both online and offline. The brand has >10,000 retail touch points and a strong digital LOCATION: Mumbai
presence.
PROMOTER
Key success factors: Vineeta Singh, CEO & Co-founder
▪ Women personal care is a very large market and the company gained success by
MBA IIM Ahmedabad, B.Tech IIT Madras
Experience: Quetzal Online, FAB BAG
filling the white spaces in pricing (gaps between mass and premium).
▪ The company has focused on niche (specific/target oriented) products, in contrast to Kaushik Mukherjee, COO & Co-
the me-too brands in the market. founder
▪ The brand is targeting bold, independent women who refuse to be stereotyped into
MBA IIM Ahmedabad, B.E. Pillani
Experience: Oracle, BigSlick, McKinsey, FAB
roles. SUGAR has a differentiated product offering for consumers who want to BAG
experiment but are tired of (suffering from brand fatigue with) traditional products.
▪ Focus on R&D, effective marketing, and global packaging are helping the company INVESTORS
▪ Consumers, especially when it comes to health and wellness, are not searching for
Latest Valuation NA
Fund raised $21mn
deep discounts and are willing to often pay a small premium for superior quality or
Date Feb 2021
a differentiated product. VCC Edge
▪ Women’s personal care is a huge business, and the uptrend is expected to continue.
Many new companies are joining this market, but they must focus on production Vellvette Lifestyle Brands:
innovation and marketing strategies that are relevant. Sugar Cosmetics
▪ Online accounts for 7-8 of the BPC market in India, and there is immense scope for ENN Beauty
improvement. Offline has more operating leverage and lower CAC (customer
acquisition cost). As a result, both offline and online channels are important.
▪ Funding is available for D2C companies but the best capital comes from customers At a time when it has become very
(through business), as it is more sustainable. crowded to get any kind of mindshare
▪ The BPC industry is expected to reach $28 billion by 2025, growing 12 percent per of the consumer, Sugar is still able to
annum, from $16 billion in 2020, according to a RedSeer report. get more than 350 million impressions
every month. In addition to that, it is
Potential threats/opportunities for listed companies: also getting 10 times more views on
SUGAR has been able to create a brand in one of the most competitive categories. their YouTube channel than any other
Vellvette has also acquired a majority stake in ENN Beauty (founded in 2011) that sells lip brands
balms, scrubs, undereye creams, and hair care products. With rising trust around brand
and platform, the company will be able to further expand its footprint in other personal
care categories. It has the potential to impact listed personal care companies like HUL,
Dabur, Emami, and Marico.
Product basket
Category Sub-Category Products
Makeup Lips Lipstick, Liner, Lip care
Face Primers, Foundation, BB Cream, Highlighters
Eyes Eyeliner, Kajal, Eye shadow
Brushes Face Brushes and Eye Brushes
Skin Care Moisturisers, Masks, Setting mists
Source: Company website
Page | 37
FMCG: D2C Disruption
Product basket
Category Sub-Category Products
Makeup Lips Lipstick, Metallic Lipstick, Lip Gloss, Lip Balm, Liner, Lip care
Face Fixing Powder, Primer, Foundation, Compact Powder, Highlighter
Eyes Eyeliner, Kajal, Eye shadow
Hair Care Shampoo, Conditioner, Hair Oil, Serum, Hair Mask
Skin Care Cleanser, Toner, Moisturiser, Serum, Body lotion
Source: company website
Page | 38
FMCG: D2C Disruption
WOW
Company brief: WOW Skin Science (company Body Cupid) is an Indian company of
Health, Wellness, and Fitness. WOW Skin Science combines time-tested ingredients from
nature with innovative formulations backed by science to deliver 100 vegan beauty. From
being a digital-first brand, the company’s eyeing on becoming the number one brand in FOUNDED: 2016
the toxin-free space within the FMCG sector. LOCATION: Bengaluru
▪ WOW Skin Science combines time-tested ingredients from nature (apple cider
Manish B. Chowdhary, Co-founder
vinegar, onion, vitamin C) with innovative formulations backed by science to deliver Karan Chowdhary, Co-founder
100 vegan beauty.
▪ Quality product at affordable price point is a right-to-win for the brand. It perfectly Ashwin Sokke, Co-founder
fits in with the fast-growing millennial population.
▪ It sells products on ecommerce platforms, its own website, as well as in brick-and-
Arvind Sokke, Co-founder
mortar stores.
▪
INVESTORS
WOW is aiming to maintain its growth momentum by capitalising on its loyal ChrysCapital Investment
customer base, expanding penetration across channels, and further developing its VCC Edge
portfolio of brands and products.
▪ While the company has benefitted through the digital route, the progress of the FUND RAISING
Latest Valuation NA
online ecosystem has enabled growth.
▪
Fund raised $50mn
Consumers will continue to try other products but it is the job of the company to
Date April 2021
reinforce its brands and provide innovative products to retain customers. VCC Edge
▪ The targeted audience is not price sensitive, but it is value conscious. A company can
achieve this through correct branding, product development, and product quality. Body Cupid Brands:
WOW
Pricing strategy and competition:
▪ While still above the average MRP of most traditional brands, Wow is relatively
more affordable to the other D2C brands.
▪ The brand is well-rated on Nykaa with an average rating above 4 (out of 5) across
most personal care products.
Future trends:
▪ The company is working at increasing its online penetration, driving pan-India
offline expansion and launching new brands in adjacent categories.
▪ It is working towards positioning itself as India's largest brand in the toxin-free space
within FMCG.
▪ It is focusing on stronger content to play on our brand’s strengths.
Product basket
Category Products
Skin Face Wash, Scrub, Serum, Cream, Mask, Moisturiser
Hair Shampoo, conditioner, hair oil, mask and serum
Bath & Body Hand Cream, Hand wash, Body Wash, Body Scrub, Body Lotion
Mother & Child Massage Oil, Stretch Care, Kids body lotion, Kids Sunscreen
Wellness Hair Vanish, Essential Oil, Women Hygiene
Nutrition & Health Omega Fatty Acids, Immunity Care, Multivitamins, Detox, Antioxidants
Source: company website
Page | 39
FMCG: D2C Disruption
Page | 40
FMCG: D2C Disruption
Pee Safe
Company brief: PeeSafe is a brand by Redcliffe Hygiene that has a product portfolio
focused on women’s hygiene. The brand started off selling toilet seat sanitizers and has
expanded into female and male hygiene products. The company is a house of brands,
including brands like Peesafe, Raho Safe, FURR, and Domina. FOUNDED: 2013
LOCATION: Gurgaon, Haryana
Key success factors:
▪ Pee Safe has introduced a variety of products in the feminine hygiene space, a
PROMOTER
Vikas Bagaria, CEO and Co-founder
category highly concentrated on sanitary pads. B.E., MCA Electronics
▪ The company has not only introduced new products, but also continuously develops Experience: V R Forklift Marketing,
new ones, investing in R&D for category growth. SafetyKart.com, SRV Damage Prevention
▪ It has created awareness about its products through advertisements, a step much-
Srijana Bagaria, Co-founder
needed, given the limited availability and education. Bachelors Political Science
Experience: SRV Damage Prevention
Pricing strategy and competition:
▪ The products are priced at a premium to competitors but most of them are new to INVESTORS
India so pricing can’t be compared. Venture Catalysts Safetykart Retail
Alfa Capital Redcliffe Capital
Future trends:
▪
Green Shoots Capital Merrill Estates
The brand is working towards expanding its retail presence. It is looking to add Real Time Ventures
around 50 brand exclusive stores across India by CY22. Alkemi Venture
▪ The company is currently available in Germany with plans to expand into Central VCC Edge
and Western Europe in the future. It has a production unit for sanitizers in Europe.
▪ It will also consider the Middle East, North Africa and South East Asia for further FUND RAISING
Latest Valuation NA
expansion.
▪
Fund raised $3.43mn
For the brand, R&D is the key to introduce new products. Date June 2021
Potential threats/opportunities for listed companies: VCC Edge
The company is competing with not just the sanitary pad companies, but also with the
Redcliffe Hygiene Brands:
likes of V-Wash, with its feminine hygiene products. Attractive packaging and customer
Pee Safe
education are helping the company establish its brand. Raho Safe
FURR
Product basket
Domina
Category Products
Feminine Hygiene Sanitary pads, intimate wash, intimate wipes, menstrual cups, panty liners, etc.
BPC Face serum, stretch mark oil, hair removal, body wash, shaving foam
Sexual Wellness Sexual wellness products like condoms, oils oriented towards women
Safety oriented Face mask and guard, sanitizer, hand wash, surface sanitizer and toilet seat santizer
Source: company website
Page | 41
FMCG: D2C Disruption
Licious
Company brief: Licious is a meat delivery D2C brand by the company Delightful
Gourmet. It has a presence in raw meat and seafood, marinades, and packaged foods. It
operates in over 20 Indian cities, with more than 2 million unique customers until date.
FOUNDED: 2015
Key success factors: LOCATION: Bengaluru, Karnataka
▪ The brand has built trust amongst its customers, a key right to win in this space. PROMOTER
▪ Meat delivery was an untouched space with a lack of infrastructure like packaging, Vivek Gupta, Co-founder
sourcing cold storage. CA
▪ India consumption is towards fresh meat rather than frozen foods, a trend seen in the
Experience: Tavent Technologies, Helion
ventures, MobiCom America
west. The brand, hence, recognised the need to deliver fresh meat to its customers.
▪ It has a strong backend sourcing base, working with farmers to produce high quality Abhay Hanjura, Co-founder
meat under defined processing standards. The butchers are a part of the company's BSc
Experience: Infosys, Google, Bajaj Allianz
employee base and ecosystem.
▪ Licious is one of the main drivers that has organised the meat industry by setting INVESTORS
standards, building manufacturing capabilities, cold storage units, etc. to enable Mayfield India UCLA Investment
smooth functioning. Sistema Asia Multiples
▪ Pandemic had accelerated the tier-2 expansion, led by the reverse migration in the Fireside Ventures Temasek
country. Indo Nippon Foods IIFL
▪ Branding is the key, especially carried out through word of mouth, which has helped
3one4 Capital MacRitchie
VCC Edge
the company grow.
▪
Fund raised $52mn
The products are well packaged with a premium and secure feel factor.
Date Oct 2021
Future trends: VCC Edge
▪ By FY22 end, the company is planning to expand its operations to 30 cities and
Delightful Gourmet Brands:
further up to 60 cities by CY22 end.
▪
Licious
Tier-2 cities have delivered superior metrics for growth.
▪ Given the unavailability of superior products in tier-2 regions, there is more demand
for products by the D2C brands. This is visible in other D2C categories as well.
▪ The company has leveraged its existing customer base to enter into future growth
drivers such as the spread business.
▪ D2C winners will be the brands that build core capabilities rather than just
repackaging.
▪ Customers are looking at better quality products, creating solutions to problems
intrinsic to India.
Product basket
Category Products
Raw meat Raw chicken, mutton, fish and sea food
Ready to cook RTC marinated chicken mutton, fish and sea food products
Spreads Meat based spreads
Source: Company website
Page | 42
FMCG: D2C Disruption
Country Delight
Company brief: Country Delight, a brand by the company, Beejapuri Dairy, is an app-
based milk delivery service. With proposition of selling unadulterated milk, the brand
sells in 14 Indian cities. It operates under a daily subscription model, delivering cow and
buffalo milk, dahi, ghee, paneer, and fresh bread and eggs. FOUNDED: 2013
LOCATION: Gurgaon, Haryana
Key success factors:
▪ Similar to the meat industry, Country Delight also enjoys a large unorganised dairy PROMOTER
Chakradhar Gade, Co-founder
market. It thrives on delivering fresh and unadulterated milk to its customers.
▪
CFA, FRM, PGDM (IIM Indore)
The brand has also provided test kits to its new customers to check the quality of Experience: Infosys, Indxx Capital Mgmt
milk, a trust building activity.
▪ The company has full control over its supply chain that has helped it function Nitin Kaushal, Co-founder
PGDM (IIM Indore)
smoothly, even during the COVID-led lockdowns.
▪
Experience: HSBC
Besides dairy and dairy products, the company has built a supply chain network in
north and west India which gives it access to very high-quality raw materials for INVESTORS
other categories like bread and eggs. IIFL India PE Elevation Capital
▪ With its IoT integration, the company is able to secure and maintain quality of the Indo Nippon Foods Orios Venture
Matrix Partners
products.
▪ The company started off with its subscription model, which would maintain
Alteria Capital
SAIF Partners
customer stickiness. VCC Edge
Pricing strategy and competition:
▪ Milk and milk products by Country Delight are at a significant premium to the
FUND RAISING
Latest Valuation NA
traditional brands. Fund raised $25mn
▪ While at a premium, the brand has launched a VIP membership where the subscriber Date Oct 2020
receives a 30 flat discount on all products, which makes the product pricing more VCC Edge
affordable or at par with package milk by traditional brands.
Beejapuri Dairy Brands:
Future trends: Country Delight
▪ The company is working closely on customer feedback to launch new products or
enter new categories.
▪ The brand captures around 20-30 of the fresh product basket, which the company
looks to expand, adding a restricted set of products that are margin accretive.
Product basket
Category Products
Milk Cow milk, low fat cow milk, A2 cow milk and buffalo milk,
Other Dairy Products Ghee, Paneer, Curd
Other F&B Products Multigrain bread, brown bread, white bread, coconut water
Source: Company website
Page | 43
FMCG: D2C Disruption
Vahdam Teas
Company brief: Vahdam Teas is a health-focused tea brand selling Indian tea overseas.
With recognition from notable personalities like Oprah Winfrey, Mariah Carey, and
Martha Stewart, the brand has a strong mainstream customer base in the US and Europe.
FOUNDED: 2015
It has now been working towards replicating its global success in the Indian markets.
LOCATION: Noida, Uttar Pradesh
Key success factors:
PROMOTER
▪ Vahdam tea sells health-focused Indian tea to the west (US and Europe) and for the Bala Sarda, CEO and founder
past two years, the company has been replicating its success in India as well. BBS
▪ The brand in India is still in nascent stages, with INR 250mn annual revenue run rate Experience: b10 media, Youth 360
Future trends:
▪ According to the brand, digital distribution is the best route for new brands (with
less than INR 1bn revenue) to grow.
▪ In the US, the brand expanded its offline presence, post achieving a revenue and
customer base threshold.
▪ The house of brands are more scalable as opposed to a single category brand.
▪ Every year, the cost of building a brand is rising.
▪ For its overseas markets, the company will look at selling other products such as
spices and coffee under its brands, given the large customer base (3mn).
Product basket
Category Products
Tea Black, green, chai, herbal, turmeric, oolong, white and iced teas
Super foods Matcha, instant premixes, turmeric latte, elixir
Drink ware Tea makers, infuser, tumblers, cups, bottle, pitcher
Source: Company website
Page | 44
FMCG: D2C Disruption
OZiva
Company brief: OZiva is a plant-based nutraceuticals D2C brand launched by Zywie
Ventures. Its products range across categories such as women’s health, skin, hair, men’s
health, and general wellness. It also offers personalised diet and fitness consultations and
FOUNDED: 2016
nutritional and fitness content.
LOCATION: Mumbai, Maharashtra
Key success factors: PROMOTER
▪ Oziva operates in a niche category of the FMCG healthcare industry, where it has Aarti Gill, CEO and Co-founder
successfully built a brand by launching plant-based innovative products. B.Tech (IIT Rourkee), MBA (Insead)
▪ The company considers R&D as the cornerstone for its success, with huge Experience: Capital One, FitCircle
▪ OZiva’s powdered health drink products are priced at a premium to its peers. Date Feb 2021
▪ The brand has also ventured into personal care products, with a focus on problem
VCC Edge
solving such as aging, hair fall acne, etc. Zywie Ventures Brands:
Future trends: OZiva
▪ With traction in the OZiva brand, the company is looking at cross-selling as a major
FitCircle
Product basket
Category Products
Nutraceuticals Different blends of vitamins
Health Drinks Protein supplements, detox drinks, immunity boosters
BPC Face wash, face serum, hair mask, hair serum, hair oil, shampoo
Source: Company website
Page | 45
FMCG: D2C Disruption
True Elements
Company brief: True Elements is a brand by HW Wellness. It is focused on selling
breakfast cereals, grains & raw seeds, roasted snacks, and other healthy items. The
products are natural and made of whole grains. The brand is now certified 'Clean Label'
FOUNDED: 2015
by the Clean Label Project, US.
LOCATION: Pune, Maharashtra
Key success factors:
PROMOTER
▪ The company’s health driven offerings have helped it gain traction among India’s Puru Gupta, CEO and Co-founder
growing health-conscious population. B.E., MBA (FMS)
▪ The brand showcases its product transparency by providing batch-by-batch Experience: Cognizant, ITC, CII, P&G,
Healthy World and Kartnowa Technologies
information to customers on its website.
▪ Further, the Clean Label certification increases customers’ confidence in the brand. Sreejith Moolayil, COO and Co-
▪ The company allows customers to customise cereal boxes based on their preferences. founder
LLB, MLL & LW, MBA
Pricing strategy and competition: Experience: Tata Motors, Cognizant,
▪ Since the brand picots on “healthy” proposition, it commands a premium over the Healthy World and Fitard
other snacks and cereal products.
▪ Customisation option provides the company a competitive advantage.
INVESTORS
Maharashtra State Social Venture
Future trends: RPG Enterprises
▪ The company has overseas presence in Nepal, Singapore, the US, Mauritius, and VCC Edge
Dubai. It is looking to expand its global footprint in 20 more countries in Europe,
FUND RAISING
South Asia, Australia, Canada, and West Asia.
▪
Latest Valuation NA
It also plans to raise capital for brand expansion in Indian and overseas markets. Fund raised $1.4mn
▪ It is also looking to increase the physical availability of products. Offline sales Date Jan 2021
generate around 20 of its revenue. VCC Edge
Product basket
Category Products
Cereals Granola, muesli, jowar flakes, wheat flakes, bajara flakes and oats
Breakfast Mixes Dosa mix, pancake mix, oat meal, upma, dalia,
Halim seed, chia seed, sunflower, flax seed, watermelon seed, pumpkin seed, basil
Seeds
seed available in both raw and roasted
Snacks Flavoured seeds, nuts, pulses, oat balls,
Sweets Berry and berry mixes, honey, chocolate products
Source: Company website
Page | 46
FMCG: D2C Disruption
Sleepy Owl
Company brief: Sleepy Owl is a homegrown Indian D2C coffee brand. The brand had
entered the coffee space with its innovative cold brew offering in India and has, since
then, expanded into selling a large range of coffees like instant, whole bean, ready-to-
FOUNDED: 2016
drink, along with merchandise.
LOCATION: New Delhi, Delhi
Key success factors:
PROMOTER
▪ Within the coffee D2C space, Sleepy Owl has created the cold brew and drip coffee Ajai Singh Thandi, Co-founder
bag sub-categories, which has helped it gain traction. Bachelors – Economics (USE & LSE)
▪ In an effort to develop the category, the brand has focused on educating customers Experience: J.P Morgan
about the benefits of freshly-brewed coffee. It endeavors to convert the large tea
Arman Sood, Co-founder
drinking population into coffee drinkers as well. BA.LLB
▪ Its differentiated and unique product offerings have helped it gain market share. Experience: Embibe
▪ The brand has expanded from cold brew to hot brew, ready-to-drink, and flavoured
Ashwajeet Singh, Co-founder
ground coffee formats, in order to tap a larger and evolving consumer base.
LL.B
Pricing strategy and competition:
▪ The company’s coffee is priced at a premium to other D2C brands and traditional
INVESTORS
DSG Consumer Partners
brands in the instant and whole bean categories.
▪
Rukam Capital
Given that it is a category developer, its cold brew is priced at a significant premium, AngelList
with per serving cost of INR 33, vs. instant coffee’s INR 9 and whole bean’s INR 22. VCC Edge
Future trends:
▪
FUND RAISING
Taking the omnichannel approach to sales would be wise. Latest Valuation NA
▪ The company has collaborated with Greater Than gin, with more collaborations in Fund raised $6.5mn
the pipeline. Date Nov 2021
▪ D2C will continue to grow, but for brands to survive, omnichannel is the key. Sleepy VCC Edge
Product basket
Category Products
Instant Coffee Flavoured and unflavoured instant coffee
Whole Bean Flavoured and unflavoured whole bean/grounded coffee
Brew Packs Cold and hot brew packs
Ready To Drink Flavoured and unflavoured brewed coffee with milk and sugar
Merchandise Brewing equipment, tumblers, pitchers and cups
Source: Company website
Page | 47
FMCG: D2C Disruption
Thematic reports by HSIE
Cement: WHRS – A key cog Autos: Where are we on “S” FMCG: Defensive Autos: A changed landscape Banks: Double whammy for India Equity Strategy: Atma Indian IT: Demand recovery
in the flywheel curve? businesses but not some Nirbhar Bharat in sight
valuations
Life Insurance: Recovery Retail: Whole flywheel is Appliances: Looing beyond Pharma: Chronic therapy – Indian Gas: Looking India Equity Strategy: Real Estate: Ripe for
may be swift with broken? near-term disruption A portfolio prescription beyond the pandemic Quarterly flipbook consumption
protection driving margins
Indian IT: expanding centre Indian Chemical: Evolution Life Insurance: ULIP vs. MF Infrastructure: On the road Cement: Spotting the sweet Pharma: Cardiac: the Life Insurance: Comparative
of gravity to revolution! to rerating spot heartbeat of domestic annual report analysis
market
Indian microfinance: India Equity Strategy: Autos: Divergent trends in India Internet: the stage is FMCG: Opportunity in Logistics: Indian Railways - Industrials: Triggering a
Should you look micro as Quarterly flipbook PVs and 2Ws set adversity - A comparative getting aggressive new cycle
macros disappoint? scorecard
Indian IT: raising the bar India Equity Strategy: FinTech Playbook: P2M India Hospitals: capital Autos: Will EVs impact the Cement: Riding High Power: Reforms essential
Quarterly flipbook Payments | Surging pool, discipline improving, ‘EV’? for rennaissance
dwindling yields sustenance is key
Fashion & Lifestyle: From a India Equity Strategy: Indian Gas Sector: Consumer Durables: Fans - Quarterly flipbook: FinTech Playbook: Discount Footwear: No bargains here!
disruptor’s lens II Quarterly flipbook Resilience in the eye of the a compounding story but Q2FY22–Demand Brokers
storm underrated environment improves but
input cost inflation dents
profitability
Holdcos for portfolio Cement: A concrete road for FinTech Playbook: Buy Institutional Investors’ Real Estate: On a cyclical Fluorination: Fluorine
diversification net-zero emissions Now Pay Later | De- shareholding pattern - A high reacting fantastically!
mystifying the tablestakes key to spot potential gems
Page | 48
FMCG: D2C Disruption
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