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CONSCIENTIA LAW ASSOCIATES

TOP SHEET

DATE 16/08/2023

ID & C.C. No. CC No. 47/2023

Parties to the Complaint Nisha VS Lenovo India Pvt. Ltd

Counsel
Before The District Consumer Disputes
Hearing Date & Forum Redressal Commission, Kadapa, YSR District,
Andhra Pradesh.
04.09.2023

Issues Hardware issue, System not working properly.

Relief Sought Reimbursement of Rs 44611, 150000 Rs for


compensation and 10000 Rs for complaint
Para Wise Comments received (Yes/No) No

Whether C.I.D (Yes/No)

Type of Document VAKALATNAMA

Case Brief Complainant received the laptop which started


developing hardware issues. She approached
service centre but received terrible customer
care service.
Resolution By LenCare Awaiting

Recommendation By Conscientia Awaiting PC

Service History New laptop with warranty

Documents Provided E-mail conversation, invoice, and bill.

Prepared By Legal Intern

Reviewed By Sowmya Joshi

Verified By Adv. Omprakash

Approving Authority
Comments:

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