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Cognitive Walkthrough 1 IDENTIFY SCENARIO AND TASKS

Feedback Grid

We suggest 60 minutes for this activity. How much you spend is up to you! Choose a high level goal for your user to complete
during the test. Define the task or tasks that a user
would be expected to complete using your prototype to
achieve this goal.
Why do you use this activity?
Get insight into how your users feel about the
various elements of your prototyped experience 2 PREPARE YOUR PROTOTYPE
in real time.
Ensure that your prototype has all the necessary

When do you use this activity? elements for a user to complete the defined goal.

Use this method early and often when creating


your prototype or solution.
3 TEST WITH USERS

Put your prototype in front of users and have them


work towards the goal and narrate their thoughts while
you silently observe.

4 REVIEW AND REFLECT

Review what you saw users do and heard them say during
the walkthrough. Use a Feedback Grid to organize your
observations.

For more info about this IBM EDT activity, visit: Picture not available

https://www.ibm.com/design/thinking/page/ Toolkit Link for Cognitive


Walkthrough

toolkit/activity/cognitive-walkthrough Ibm

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