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PGDM Operations - 2017-19 - Kapil Mehra - 02!25!040 (Main Content)
PGDM Operations - 2017-19 - Kapil Mehra - 02!25!040 (Main Content)
Introduction
OEE is defined as the product of availability factor, performance factor and quality factor. It is a
metric used in manufacturing to measure equipment effectiveness. Lean manufacturing refers to
reducing wastes and radically improving quality of the products. Now-a-days businesses look for a
more holistic indicator of effectiveness. As a result, the old OEE paradigm is becoming archaic to
the current needs. There is a significant link between OEE and lean manufacturing which is
brought into light with the help of a new framework, the Lean OEE Model that highlights business
performance at various levels by incorporating additional indicators of process capability and asset
management.
1.2 Bottleneck
It is defined as the machine or process in the value stream which has the highest cycle time and
puts limitation on the maximum output in the line. One value stream can have more than one
bottleneck if all those bottlenecks have the same cycle time, which is highest in the value stream.
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1.4 Calculation of OEE Components
OEE value is obtained by multiplying Availability, Performance and Quality factors. The value
obtained represents the percentage of effectiveness.
OEE can be generated easily and accurately. It can quickly demonstrate the size of the hidden
factory in a specific area. In turn, the plant leadership can apply people and resources to proper
locations for faster improvements.
Planned Downtime: It is defined as a fixed time and duration in which the production is not done.
Deviations are considered as a loss. Downtime is considered as a planned activity if:
Availability Loss: It is defined as the period in which the machine could have been available for
production but no parts were produced. Availability loss is the sum of the losses which reduce the
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run time duration of the machine. Duration of single interruption should be greater than 5 minutes
to be accounted as availability loss. Availability loss includes:
3. Change Over:
Set- up change from one type to another i.e. type change over
Tool change
Changeover standard not followed
Availability factor defined as the ratio of net operating time to planned operating time (POT).
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Performance Losses: It is defined as the loss due to small interruptions which affect the tact time.
Duration of single interruption should be less than 5 minutes to be accounted as availability loss.
Performance loss means that the machine runs but not up to the desired speed. It includes:
sec sec
= (44 pc × 865 pcs of A) + (93 pc ×
205 pcs of B)
Quality Loss: It is defined as the loss due to scrap and rework. Quality loss includes defects that occur only
on a specific production line or a specific machine. It includes:
Scrap
Rework
Set- up/ start- up parts loss
Quality factor is defined as the ratio of net production time to gross production time.
0 100 200 300 400 500 600 700 800 900 1000 1100 1200 1300 1400
Planned Operating Time (POT) = 1275 mins. Planned Breaks = 165 mins.
𝐎𝐯𝐞𝐫𝐚𝐥𝐥 𝐄𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞𝐧𝐞𝐬𝐬 (𝐎𝐄𝐄) = 𝐀 × 𝐏 × 𝐐 = 𝟖𝟏. 𝟏𝟎% × 𝟗𝟐. 𝟎𝟖% × 𝟗𝟕. 𝟓𝟕%
= 𝟕𝟐. 𝟖𝟔%
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OEE can also be calculated using the following methods:
1.
2.
In case of mix- type, weighted average cycle time is used for calculation of OEE.
1054 × 52.88⁄60
OEE = × 100% = 72.86%
1275
OEE is only measured based on the time that we plan to use equipment. Sometimes it might be
useful to know what the maximum capacity is of the equipment we own. In that case we need to
include the planning losses due to overcapacity, R&D time in production and stoppages because of
no energy or other reasons beyond the control of the company. Additionally we can also take into
account the unused time (i.e. the factory is closed). Hence we compare the good output with the
maximum obtained if the total time (365 days @24 hours/day) were used. Total Effective
Equipment Performance (TEEP) is a metric that provides insights into the true capacity of the
manufacturing operation. It takes account the equipment losses, as measured by overall equipment
effectiveness as well as the schedule losses, as measured by utilization factor . TEEP is calculated
by multiplying Availability, Performance, Quality, and Utilization factor.
24hrs
Planned production time day × 6days
Utilization(%) = × 100% = × 100% = 85.71%
All time 24hrs
day × 7days
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𝐎𝐯𝐞𝐫𝐚𝐥𝐥 𝐄𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞𝐧𝐞𝐬𝐬 (𝐎𝐄𝐄) = 𝐀 × 𝐏 × 𝐐 × 𝐔
= 𝟔𝟐. 𝟒𝟓
2. Literature Review
Abrahamson (2000) reasoned that business is a case of change or perish. In order to remain
competitive in market place, businesses must improve their operations continuously. Barney (1991)
gave the concept of “exploiting internal strengths that must match to external environmental
opportunities and at the same time managing external threats and internal weaknesses. Focusing on
the internal analysis perspective taking a resource-based view (RBV) of a firm, Wilk and
Fensterseifer (2003) argued “competitive advantage can be realized through different amalgams of
productive and strategic resources”. Wernerfelt (1984) suggests “resources are anything that could
be thought of as a strength or weakness of a given firm, defining resources as tangible and
intangible assets which are tied semi-permanently to the firm”. Antecedent work by Penrose (1959)
argues “resources bundled together, render a service as an input to a production process and it is
these bundles of resources – providing potential services – that are the source of uniqueness in each
individual firm”. Penrose (1959) also suggested “unused productive services are a waste that they
are potentially free and therefore, if used profitably, can provide competitive advantage”. “Waste
elimination is a key objective of the lean concept and it can provide a competitive advantage.
Adopting the resource-based view internal analysis in order to exploit internal strengths focusing
on the improvement of resource bundles and waste elimination, the total productive maintenance
(TPM) measure of overall equipment effectiveness (OEE) is introduced as a powerful
benchmarking key performance indicator focusing on three plant/ process efficiencies: availability,
performance and quality”. Nakajima’s (1988) argues “TPM is the process and OEE is the measure
for unlocking the hidden factory, improving resource utilization”. As a measure of TPM
implementation, Raouf (1994) argues “OEE focuses on maximizing production equipment
effectiveness (PEE) delivering higher capital productivity”. Dal et al. (2000) suggest “OEE can be
used as an operational measure as well as an indicator of improvement activities within a
manufacturing environment”. This is validated by the use of OEE as a measure within the Six
Sigma DMAIC process presented by Gibbons (2006b). In relation to asset management, Ahuja and
Khamba (2008) suggest “a main objective of OEE is to focus on reducing the total cost of
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ownership of assets”.
Although the OEE measure is seen as a useful and powerful KPI, it has its share of criticism. It is
now seen as anachronistic to the needs of businesses that require a more holistic indicator of plant
and process effectiveness. Developing the OEE measurement framework further, this paper
discusses how OEE can be used to overcome some of the criticisms without moving away from the
original calculation framework presented by Nakajima (1988).
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3. Methodology
The research was carried out by studying the Overall Equipment Effectiveness (OEE) metric used
in various manufacturing plants as a measure of performance. The limitations of the metric were
studied along with the link of OEE with lean. A new framework known as the Lean Overall
Equipment Effectiveness is presented which takes into account additional measures and adds more
depth to the conventional OEE framework.
4. Discussions
4.1 Issues with OEE
1. The Overall Equipment Effectiveness metric is used in various industries but it has a "sweet
spot" for discrete manufacturing and packaging lines. In these cases, it is possible to measure
machine availability, throughput and quality in real time and these factors have a direct impact on
the profitability of the line.
2. In some industries, the OEE metrics is distorted beyond recognition, moving it away from the
original framework. In these cases, it is not possible to use OEE values as a benchmark.
3. There are limitations in using OEE in continuous processes. Plants with continuous processes
often have parallel processing or process lines that divide and then merge again later. The critical
equipment often has a back-up and intermediate buffer tanks to avoid disruptions in case of
breakdowns. Often, the throughput depends on the quantity of raw materials fed into the process.
Therefore, the optimum throughput is a dynamic number. Measuring quality is also a challenge.
The output is typically sent to a laboratory. The results of the quality are received in a day or two.
4. There are a variety of ways to calculate OEE without any particular standard on how to calculate
it. There are just generally accepted practices and principles.
5. It is crucial to keep in mind the context while using OEE metric. High volume manufacturing
processes tend to have long production runs with few changeovers. As a result, they have a higher
OEE value. Comparatively, a low volume manufacturing processes tend to have short production
runs with several changeovers. As a result, they have a lower OEE value. Lacking context, OEE
can focus the organizations towards unimportant things in order to achieve a higher OEE value.
6. OEE becomes risky especially in situations where OEE performance is set as a target and linked
to pay and/or reward systems. The well-known ‘Uncertainty Principle of Heisenberg’ in quantum
physics also applies to measuring operational performance of any business system: any
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measurement influences the behavior of the system. Hence, we should be extremely careful that the
choice of metrics and even more important, setting goals and objectives, are not driving unwanted
or even the wrong behavior, especially when the measurement systems are linked to financial
rewards.
7. OEE is often used to compare equipment or plants. We hereby assume always that higher OEEs
indicate more output and thus better performance. But that is not necessarily true. There are several
factors that need to be considered in this case such as the machines with a different name plate
capacity, the influence of the product mix that has been produced on each machine and so on.
8. OEE as an overall figure does not offer an insight in improvement opportunities and can be
misleading. Even analysing all three factors may not be enough. Indeed, a 1% loss of each factor
separately might represent a different cost. Hence, two identical OEEs - one of 90%x90%x80%
and the other one of 90%x80%x90% - represent totally different cost. Therefore, the % as such is
not good enough to determine what the real biggest problem is.
9. OEE registration can be manipulated in order to obtain a nicer figure, especially when
registration happens manually:
Downtimes are sometimes just ‘estimated’ after the fact
Taking quality losses into account is avoided as the issues comes into light several
production steps downstream and then it is cumbersome to track down when they occurred.
Only ‘abnormal’ downtimes are taken into account. ‘Normal’ downtimes are not registered.
The question here is of course: when is a downtime normal or abnormal and who decides
this?
A lower figure for the standard cycle time or the nominal speed is put in the efficiency
calculation.
It is noteworthy that some of the above issues also occur in situations where people are not
deliberately trying to manipulate the data; they are just unavoidable when manual registration of
the data is maintained.
4.3 Lean
The origins of lean are in the developments made by Eiji Toyoda and Taichii Ohno in conjugation
with Shigeo Shingo at the Toyota Motor Company, Japan in the 1950s. Lean approach was evolved
in Japan because there was a need to develop a mechanism wherein several small manufactures of
different automobiles with limited resources could be developed. This approach was in contrast
with the western world. In West, the norm was mass production of similar automobiles and
carrying large inventories. Lean focuses on reducing costs per unit and dramatically improving
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quality while at the same time providing large variety. The framework given by Hines et al. is
present here. It shows the application of lean as well as the relationship with other operational level
tools. At the strategic level, lean thinking sits alone and is relevant to all aspects of the framework
with the goal of understanding value creation and customer value. At the strategic level, the focus
is on effectiveness and at the operational level, the focus is on efficiency. The concept of lean
thinking at a strategic level is operationalized by a set of principles summarized as the five steps to
becoming lean:
4. Correctly specify value for the customer
5. Identify the value stream and remove waste
6. Make the product flow
7. So the customer can pull
8. By managing towards perfection
A significant element of lean at the operational level is the removal of waste. The three types of
waste typically found in manufacturing plants are:
1. Muri: It means overburden, beyond one’s power, excessiveness, impossible or
unreasonableness.
2. Muda: It means wastefulness, uselessness and futility, which is contradicting value-addition.
3. Mura: It means unevenness, non-uniformity, and irregularity.
Ohno (1988) further classified Muda into seven types of waste:
1. Overproduction
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2. Waiting
3. Transport
4. Inappropriate processing
5. Unnecessary inventory
6. Unnecessary motion
7. Defects
Womack and Jones (1996a) introduce the concept of customer value and define three categories
which must be understood in order to improve a process:
1. Value adding (VA): In includes activities for which the customer expects to pay.
2. Non-value adding (NVA): It includes activities that are pure waste and for which the
customer does not expect to pay.
3. Necessary but non-value adding (NNVA): It includes activities that are essential for a process
to complete but for which the customer does not expect to pay.
As can be seen in the figure, one of the important elements of the operational stability is Total
Productive Maintenance (TPM). The better the availability, reliability and quality of the equipment,
the easier it is to create flow and built in quality. Hence, TPM really supports the pillars of TPS.
Nakajima introduced OEE as a measure of TPM used for collecting and analyzing the combined
effects of plant availability, performance and quality. Robinson and Ginder (1995) define OEE as a
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measure of the effective utilization of capital assets by expressing the impact of equipment losses
based on seven types of equipment losses tracked in the OEE calculation. These seven losses are:
1. Downtime due to machine breakdown
2. Time required for set-up and adjustments
3. Time or cycles lost to inefficient start-up
4. Time or cycles lost to tooling
5. Time or cycles lost to minor stoppages
6. Operating at less than ideal speed
7. Producing defective or off-spec product that is rejected, requires rework or repair, or is sold at
a lower price
These seven equipment losses are re-categorized into the three elements of the OEE calculation.
Losses (1)-(4) are clubbed as plant availability; losses (5) and (6) are clubbed as plant/process
performance; and loss (7) is clubbed process quality. OEE, if measured and calculated the correct
way, provides insight into the real potential capacity of the equipment and how it is being used. It
is a ‘complete’ measure of machine performance taking into account all losses.
An important problem can arise when OEE is used while implementing lean. This misuse can work
against lean by stimulating overproduction and/or suboptimization.
Traditionally we have always strived for better efficiency. However the question is: efficiency of
what? The traditional answer here is: efficiency of individual processes. Traditional cost
calculation and accounting systems also promote this view. Lean on the contrary focuses on flow in
value streams from raw material to delivery to the customer. Value streams should be organized in
the most efficient way. This does not automatically mean that all processes need to be at their
maximum efficiency. It can be easily shown that connecting locally suboptimized processes (based
on OEE) results in a very poor value stream performance. We can maybe produce parts in one step
in a ‘cheaper’ way, but what if because of that we are producing big batches, resulting in long lead
times and high inventories (WIP and finished goods) – and all negative consequences of that ?
As described in the figure, leaner value streams have a better ratio between total lead time and total
process time. So, the main question is whether it is always good to try to increase OEE.
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The answer is yes; if it implies reducing downtimes due to technical or organizational issues, or if
it means reducing efficiency losses or improving product quality. But, beware if the OEE increase
is due to reducing overall setup downtime (in the Availability factor) without reducing the set-up
times in itself. As set-up performance is the main driver for low intervals (Every Part Every
Interval- EPEI), it will directly impact lead times and inventory levels. Avoiding changeovers (and
thereby improving OEE) has a very negative impact on EPEIs and thus overall value stream
performance, both at the pacemaker and in the downstream part of the value stream, as well as at
the connections with the shared resources (typically supermarkets). The cost of one process might
go down, but the overall value stream cost is likely to go up.
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Figure 7: Breakdown of OEE calculations
Figure classifies the value adding, non- value adding and necessary but non- value adding elements
to OEE:
Final OEE value is classified as value adding component of the total available time.
Availability, quality and performance losses are classified as non- value adding
Planned downtime is classified as necessary but non- value adding
Three additional measures of asset management are included in availability as shown:
1. Mean Time to Failure (MTTF): It focuses on asset reliability. It is calculated as the ratio of
actual production hours by the number of asset failures during that time. Reliability is defined as
the probability that a system, device or component will perform its duty without failure for a
specified period of time when operated correctly in a specified environment. Reliability is an
indicator of asset management effectiveness.
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2. Mean Time to Repair (MTTR): It focuses on maintainability. It is calculated as the total
downtime caused due to asset failure by the number of asset failures during the planned operating
time. Maintainability is defined as the time required for a repairable piece of plant to return to its
previous state. Maintainability is an indicator of asset management effectiveness.
Total downtime
MTTR =
Number of asset failures
3. Mean Time between Failures (MTBF): It focuses on total time between failures. It is
calculated as a sum of mean time mean time to failure and mean time to repair. Mean time between
failures is an indicator of asset management effectiveness.
OEE: Loading Time: The loading time is calculated as the time available minus any planned
downtime. Loading time is necessary but non- value adding.
Total lost time = Total process downtime + total asset repair time
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Total repair time
MTTR =
Number of repairable asset failures
OEE: Performance: The performance efficiency is based on the actual throughput compared to
the potential throughput (from the actual runtime). All performance inefficiencies are classified as
non- value adding.
Total throughput
Performance(%) = × 100%
Cycle time/actual runtime
OEE: Quality: The quality efficiency is based around incorporating an indication of six sigma
process capability by using a measure of defect per million opportunities in addition to
understanding the usual process quality losses. All quality inefficiencies are classified as non-
value adding.
Good production
Defect Per Million Opportunities = × 1,000,000
Total Production
The final OEE value incorporates the availability, performance and quality inefficiencies and gives
an indication of the total value adding time as a proportion of the time available:
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Figure 8: Lean Overall Equipment Effectiveness
6. Conclusion
The research brings into light the fact that any measurement system should be balance. It should
not have a narrow view and must be holistic in approach. The new Lean Overall Equipment
Effectiveness framework attempts to give a holistic framework by improving on the archaic
elements of conventional OEE metric.
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