Professional Documents
Culture Documents
Internship Report
Internship Report
‘BACHELOR OF COMMERCE’
By
Kushal Mehrotra
Class – B.com 3rd
Semester – 5th
Roll Number – 40622840142
YEAR – 2023 – 24
Under Supervision of
Mr. Amit Agrawal
(Managing Director)
SHIR KRISHNA HOSPITAL
Katra Bazirao, Mirzapur
(Duration 05th Dec 2023 to 08nd Jan 2024)
CERTIFICATE
The internship opportunity I had with Mr. Amit Agrawal was a great
chance for learning and professional development.
Thank you
Kushal Mehrotra
B.com - 3rd Year
Semester – V
Table of Content
PAGE
S NO. TOPIC
NUMBER
1 Introduction 01
➢ Balance Sheet
8 Conclusion 26 - 28
INTRODUCTION
This report outlines my specific duties, the skills I developed, and the
insights I gained during my internship. Through hands-on experience
and guidance from experienced professionals, I have gained valuable
knowledge in financial management, accounting principles, and the
intricacies of hospital finance. The following sections will detail the
organizational structure of the Accounts Department, my daily tasks,
and the projects I was involved in, highlighting the practical
application of theoretical knowledge in a real-world environment.
Page | 1
ABOUT SHRI KRISHNA HOSPITAL
Shri Krishna Hospital is not only focused on treating illnesses but also
emphasizes preventive care and wellness. Through various health
education programs, screenings, and wellness initiatives, the hospital
aims to promote a healthy lifestyle within the community.
Page | 2
As an Account Assistant, my role involves supporting the financial
operations of the hospital. The Accounts Department is integral to
the hospital's functioning, handling tasks such as financial reporting,
budgeting, billing, and payroll. By maintaining accurate financial
records and ensuring compliance with financial regulations, the
department helps sustain the hospital's financial health, allowing it
to continue serving the community effectively.
Page | 3
DOCTORS AND STAFF
Page | 4
Dr. Ravi Patel - Head of Cardiology
Dr. Ravi Patel leads the Cardiology Department at Shri Krishna
Hospital. He is a renowned cardiologist with an impressive academic
background, including a fellowship in interventional cardiology. Dr.
Patel is committed to advancing cardiac care at the hospital through
the adoption of cutting-edge techniques and technologies. His
passion for cardiology and patient welfare drives the department's
success.
Page | 5
Ms. Ritu Singh - Operations Manager
Ms. Ritu Singh is the Operations Manager at Shri Krishna Hospital.
She holds an MBA in Healthcare Management and has extensive
experience in hospital operations. Ms. Singh is responsible for
overseeing the day-to-day administrative functions, ensuring
operational efficiency, and implementing policies and procedures.
Her strategic thinking and problem-solving skills are essential to the
smooth functioning of the hospital.
These dedicated professionals, along with the rest of the staff at Shri
Krishna Hospital, work tirelessly to ensure that the hospital provides
exceptional care and services to its patients. Their collective
expertise and commitment to excellence make Shri Krishna Hospital
a trusted healthcare provider in the community.
Page | 6
HOSPITAL FACILITIES AT SHRI KRISHNA HOSPITAL
Page | 7
Diagnostic Services
The hospital boasts a comprehensive range of diagnostic services,
including state-of-the-art imaging facilities like MRI, CT scan, X-ray,
and ultrasound. Additionally, the hospital has a well-equipped
pathology lab that offers a wide array of tests to support accurate
diagnosis and effective treatment planning.
Surgical Facilities
Shri Krishna Hospital has modern operating theaters equipped with
the latest surgical technology. The surgical team is proficient in
performing a variety of procedures, ranging from routine surgeries to
complex operations. The hospital also has a dedicated post-operative
care unit to monitor patients' recovery closely.
Specialized Departments
The hospital features several specialized departments, each
managed by experienced professionals. These include:
Page | 8
Intensive Care Units (ICUs)
Shri Krishna Hospital has specialized ICUs for critical care patients,
including Medical ICU, Surgical ICU, Neonatal ICU, and Cardiac ICU.
These units are equipped with advanced monitoring systems and life-
support equipment, ensuring the highest level of care for critically ill
patients.
Pharmacy Services
The in-house pharmacy at Shri Krishna Hospital is open 24/7,
ensuring that patients have timely access to prescribed medications.
The pharmacy is managed by qualified pharmacists who provide
medication counseling and ensure the safe dispensing of drugs.
Page | 9
Patient Support Services
To enhance patient experience, the hospital offers various support
services, including patient counseling, dietary services, and social
services. These services are designed to address the holistic needs of
patients and their families, ensuring a supportive and compassionate
healthcare environment.
Page | 10
EXPENSES MANAGEMENT AT SHRI KRISHNA HOSPITAL
Page | 11
2. Expense Monitoring: Continuous monitoring of expenses against
the budget to identify variances and take corrective actions
promptly.
Page | 12
Facility Maintenance and Upgrades
Maintaining and upgrading hospital facilities is vital for providing a
safe and comfortable environment for patients and staff. The
hospital allocates funds for regular maintenance, repairs, and
technological upgrades. Strategic planning ensures that capital
expenditures are prioritized based on necessity and potential impact
on patient care.
Page | 13
Investment in Technology
Investing in technology is a strategic priority for Shri Krishna Hospital.
Advanced healthcare technologies not only enhance patient care but
also improve operational efficiency. The hospital allocates funds for
the implementation and maintenance of electronic health records
(EHR) systems, diagnostic equipment, and other technological
advancements.
Contingency Planning
To mitigate financial risks, Shri Krishna Hospital maintains a
contingency fund. This fund is reserved for unexpected expenses,
such as emergency repairs, equipment replacement, or unforeseen
medical supply shortages. Having a contingency plan in place ensures
the hospital can respond effectively to financial challenges without
compromising patient care.
Continuous Improvement
Shri Krishna Hospital is committed to continuous improvement in its
expenses management practices. Regular reviews of financial
policies, staff training in financial management, and the adoption of
best practices in healthcare finance are integral to this commitment.
The hospital strives to enhance efficiency, reduce costs, and
maximize the value of its financial resources.
Page | 14
The expenses management strategies at Shri Krishna Hospital are
designed to ensure financial sustainability while maintaining the
highest standards of patient care. Through diligent budgeting, cost
control measures, efficient resource management, and continuous
improvement, the hospital effectively manages its expenditures,
supporting its mission to provide excellent healthcare services to the
community.
Page | 15
PROGRESS OF SHRI KRISHNA HOSPITAL
Over the past five years, Shri Krishna Hospital has undergone
significant progress and development, reinforcing its commitment to
providing exceptional healthcare services. This section highlights the
key areas of growth and improvement observed at the hospital
during this period.
Infrastructure Expansion
One of the most notable areas of progress has been the expansion of
the hospital's infrastructure. In response to increasing patient
demand, Shri Krishna Hospital has added new wings and upgraded
existing facilities. This expansion includes additional inpatient rooms,
advanced surgical suites, and specialized units such as a new
neonatal intensive care unit (NICU) and a dedicated oncology center.
These developments have significantly increased the hospital's
capacity to serve the community.
Technological Advancements
Shri Krishna Hospital has made substantial investments in state-of-
the-art medical technology. Over the past five years, the hospital has
acquired advanced diagnostic equipment, including high-resolution
MRI and CT scanners, digital mammography units, and the latest in
ultrasound technology. Additionally, the implementation of an
electronic health record (EHR) system has streamlined patient data
management, enhancing the efficiency and accuracy of clinical
operations.
Page | 16
Quality of Care and Accreditation
Continuous improvement in the quality of care has been a primary
focus at Shri Krishna Hospital. The hospital has achieved several
accreditations and certifications from prestigious healthcare
organizations, reflecting its adherence to high standards of patient
care and safety. Initiatives such as regular staff training, adherence
to best practices, and rigorous quality control measures have
contributed to this achievement. Patient satisfaction surveys and
feedback mechanisms have also been implemented to ensure
ongoing quality improvements.
Page | 18
Patient Experience and Satisfaction
Improving patient experience has been a cornerstone of Shri Krishna
Hospital's progress. The hospital has implemented various patient-
centric initiatives, including streamlined admission and discharge
processes, enhanced patient communication systems, and the
establishment of a patient support and counseling center. These
efforts have led to higher patient satisfaction rates and strengthened
the hospital’s reputation as a trusted healthcare provider.
Future Plans
Looking ahead, Shri Krishna Hospital plans to continue its trajectory
of growth and development. Future initiatives include the expansion
of telemedicine services, further infrastructural developments, and
the introduction of additional specialized medical programs. The
hospital remains committed to leveraging technology, fostering
innovation, and maintaining its focus on quality care to meet the
healthcare needs of the community.
The progress of Shri Krishna Hospital over the last five years has been
marked by significant advancements in infrastructure, technology,
quality of care, and community engagement. As an Account
Assistant, witnessing and contributing to this journey has provided
invaluable insights into the dynamic and evolving landscape of
healthcare management.
Page | 19
ABOUT LATEST EQUIPMENT & TECHNOLOGIES
Page | 20
3. Digital Mammography with Tomosynthesis
The latest addition to the hospital's diagnostic imaging department is
the digital mammography machine with tomosynthesis (3D
mammography). This advanced imaging technology provides detailed
three-dimensional images of the breast, improving the accuracy of
breast cancer detection and reducing the number of false positives.
It is particularly effective for patients with dense breast tissue.
Page | 21
6. Automated Medication Dispensing Systems
The hospital has implemented automated medication dispensing
systems to improve medication management and patient safety.
These systems ensure accurate dispensing and administration of
medications, reducing the risk of medication errors. The technology
also streamlines pharmacy operations, enhancing efficiency and
reducing wait times for patients.
Page | 22
9. Telemedicine Platforms
In response to the growing demand for remote healthcare services,
the hospital has adopted advanced telemedicine platforms. These
platforms enable virtual consultations, remote monitoring, and
telehealth services, providing patients with convenient access to
healthcare professionals. Telemedicine has been particularly
valuable during the COVID-19 pandemic, ensuring continuity of care
while minimizing the risk of infection.
Page | 23
PROFIT AND LOSS ACCOUNT
In this current report, I am going to present the profit and loss
account of Shri Krishna Hospital for the last two years.
Expenses
Advertising Expenses 2,35,000.00 1,75,400.00
Commissions 5,80,000.00 4,20,000.00
Depreciation 10,27,500.00 8,26,500.00
Insurance 2,80,000.00 2,30,000.00
Bank Charges 39,254.00 32,541.00
Maintenance and repairs 3,36,000.00 5,42,000.00
Printing & Stationary 86,250.00 72,500.00
Rent 8,00,000.00 7,00,000.00
Salaries 12,00,000.00 10,00,000.00
Expenses 8,20,000.00 6,10,000.00
Travel & Conveyance 3,15,500.00 2,58,000.00
Power & Fuel 1,65,600.00 1,32,500.00
Total Expenses 58,85,104.00 49,99,441.00
Page | 24
BALANCE SHEET
II. ASSETS
Non-current assets
(1) (a) Fixed assets
(i) Tangible assets 68,50,000.00 55,10,000.00
Page | 25
CONCLUSION
Page | 26
The hospital's focus on quality care, as evidenced by its
accreditations and patient satisfaction initiatives, reflects its
unwavering commitment to excellence. The introduction of new
services and specialized departments, along with a strong emphasis
on community outreach and preventive care, highlights the hospital's
dedication to meeting the diverse healthcare needs of the
community.
The financial analysis of Shri Krishna Hospital for the financial years
ending March 2022 and March 2023 provides valuable insights into
the company's performance and financial health.
Page | 27
b) Profitability: Shri Krishna Hospital has demonstrated healthy
performance, return on investment. This profitability is a result of
effective pricing strategies, value-added services, and a focus on
maximizing revenue while controlling expenses. It reflects the
company's ability to create value for stakeholders and sustain long-
term profitability in a competitive industry landscape.
Page | 28