MODUL 1

Making Effective Presentation in Business Setting

Presentation

Title: Enhancing Quality of Life Through Work-Life Balance

*Introduction*

 Good morning and welcome, esteemed audience, to this event. I am delighted to be

here today to discuss the importance of creating a balance between our work and
personal lives.
 Allow me to introduce myself, my name is Ilham Wahid.
 The purpose of my presentation today is to understand the impact of a healthy work-
life balance on our overall well-being.
 My presentation will be divided into two parts, first Causes of Work-Life Imbalance.
In an increasingly busy and digitally connected world, creating a balance between
work and personal life has become ever more crucial.
 This will take approximately 30 minutes.

Well, let me start the presentation, take a look at (point a slide)..

*Main Body: Content Development*

First Segment: Causes of Work-Life Imbalance

In this segment, we will delve into the causes of work-life imbalance.

There are several factors contributing to the imbalance between work and personal life:

1. Workload and Expectations : Heavy workloads, coupled with high expectations from
employers or clients, can lead to prolonged working hours and encroachment on
personal time.
2. Technological Advancements : While technology has facilitated connectivity and
flexibility in work, it has also blurred the boundaries between work and personal life,
making it challenging to disconnect.
3. Cultural Norms and Organizational Culture : Certain cultural norms or organizational
cultures may prioritize long working hours and sacrifice personal time, leading to
imbalance.
 4. Lack of Boundaries : Failure to establish clear boundaries between work and personal
life can result in constant availability for work-related tasks, even during non-working
hours.
5. Stress and Burnout : Excessive focus on work without adequate time for relaxation
and rejuvenation can lead to stress and eventual burnout, impacting both professional
performance and personal well-being.

That’s all for the first part, any questions?

Let’s move to the next part

*The second part : Benefits of a Healthy Work-Life Balance*

In this segment, we will explore the benefits of maintaining a healthy work-life balance:

1. Enhanced Productivity and Creativity : Research indicates that a good work-life

balance can boost productivity and foster creativity in the workplace. Employees who
feel well-rested and fulfilled in their personal lives tend to approach tasks with
renewed energy and innovative thinking.
2. Improved Well-being : Maintaining a healthy balance between work and personal life
contributes to better physical and mental health. Adequate time for relaxation,
exercise, and pursuing personal interests reduces stress levels and promotes overall
well-being.
3. Better Interpersonal Relationships : When individuals are not overwhelmed by work
commitments, they have more time and energy to invest in their relationships with
family, friends, and community. Stronger interpersonal connections lead to increased
satisfaction and support networks both at work and home.
4. Reduced Burnout and Turnover : Organizations that prioritize work-life balance
experience lower rates of employee burnout and turnover. Employees feel valued and
respected when their employers acknowledge the importance of personal time and
provide resources to support it, leading to higher retention rates and morale.
5. Enhanced Employer Branding : Companies known for promoting a healthy work-life
balance attract top talent and maintain a positive reputation in the industry. A
supportive work environment that values employee well-being becomes a competitive
advantage in recruitment and retention efforts.
There are two questions to concern, firstly is review its positive impacts on physical and
mental health, as wellas its relationship with improved interpersonal relantionships.

Here, I would like to emphasize in two items.

As you can see at the slide points.

I would suggest that, firstly is by understanding these benefits, individuals and organizations
can prioritize initiatives that promote a harmonious integration of work and personal life,
leading to greater satisfaction and success for all stakeholders involved.

That’s all I wanted to say in part two.

*Conclusion and Closing*

This is the end of my presentation.

To sum up, I conclude that recognizing these causes is essential in developing strategies to
achieve a healthier work-life balance.

Thank you to the audience for their attention today, and I am happy to answer any questions
or hear feedback from you.

Is there any questions?

That’s a good questions.

If there are no more questions, I will finish here. This presentation aims to provide the
audience with a better understanding of the importance of work-life balance and practical
insights on how to implement in daily life.

MODUL 2

Listening to Business Presentation: Accent, Gist & Inference

Summary of key points:

1. Introduction:

- Importance of English presentations.

- Techniques for formal and informal introductions.

- Presentation starting templates.

2. Audience Engagement:

- Importance of capturing attention.

- Techniques: address common issues, share facts, tell stories.

- Engage by asking questions.

3. Presentation Structure:

- Emphasizes clear organization.

- Introduces signposting language.

- Examples of using signposting language.

4. Handling Problems:

- Common issues: forgetting, mistakes, unclear explanations, difficult questions.

- Suggestions: use filler phrases, rephrase, add information, use the three D's: delay, deflect,
dismiss.

5. Audience Participation:

- Encourages advice on good presentations.

- Invites comments on their website for more lessons.

6. Conclusion:

- Thanks viewers and promotes website resources.

- Signals end of lesson and looks forward to next meeting.

 GROUP 1:

ARIS MUNANDAR
RAHMA AULIA D.S
HUTRI NISSA NUR H
ILHAM WAHID NURIZKY
SRI KERINA N
 2

*Title: Pocari Sweat: Revitalize Your Day*

Subtitle: Stay Refreshed, Stay Hydrated

*Introduction*

 Good [morning/afternoon/evening], everyone!

 Welcome to our presentation on the newest addition to the Pocari
family: Pocari Sweat.
 Today, we're excited to introduce you to this refreshing energy drink
that will keep you hydrated and energized throughout your day.
WHAT IS POCARI SWEAT?
DEFINITION : Pocari Sweat Is A Leading Japanese Sports Drink
Designed To Replenish And Rehydrate Your Body.
KEY FEATURES:
- Scientifically Formulated To Replace Electrolytes Lost During
Physical Activity.
- Contains A Balanced Mix Of Ions And Minerals For Rapid
Absorption And Hydration.
- Free From Artificial Colors And Preservatives, Providing A Pure
And Refreshing Taste.
Why Choose Pocari Sweat?*

 Superior Hydration:
- Pocari Sweat's unique formula ensures optimal
hydration, keeping you energized throughout the
day.
 Rapid Replenishment:
- Quickly replaces fluids and electrolytes lost
through sweat, preventing dehydration and fatigue.
 Trusted Performance:
- Trusted by athletes and professionals worldwide
for its effectiveness in enhancing performance and
recovery.
• The Science Behind Pocari Sweat*

 Electrolyte Balance:

- Explanation of the role of electrolytes in maintaining fluid balance and muscle

function.

- Pocari Sweat's precise electrolyte composition ensures rapid absorption and

sustained hydration.

• Target Audience*

 Active Individuals:

- Athletes, fitness enthusiasts, and anyone leading an active lifestyle.

 Professionals:

- Workers exposed to heat or engaged in physically demanding tasks.

 Students:

- Perfect for staying focused and refreshed during long study sessions or exams.
Product Range
6
 Original Pocari Sweat:
- The classic formulation for everyday hydration needs.
 Pocari Sweat Ion Water:
- Enhanced with additional ions for rapid rehydration after intense workouts.
 Pocari Sweat Zero:
- Sugar-free option for those prioritizing a lighter alternative without compromising
hydration.

Testimonials

 Quotes and testimonials from satisfied users highlighting the effectiveness and
refreshing taste of Pocari Sweat.

Marketing Strategy

 Distribution Channels:
- Available in stores, supermarkets, gyms, and online platforms for easy accessibility.
- Promotional Campaigns:
- Collaborations with influencers, sports events sponsorship, and targeted advertising
to reach a wider audience.
 7

Conclusion

 Recap of the benefits of Pocari Sweat in enhancing hydration,

performance, and overall well-being.

 Call to Action: Encourage the audience to try Pocari Sweat and

experience the difference in hydration and vitality.
THANK YOU
ENGLISH FOR BUSSINESS

PERTEMUAN 4

1. What do you know about negosiasi ?

Answer:
The term negotiation refers to a strategic discussions intented to resolve an issue in a way
that bort parties find acceptable. Negosiations insolve give and take, which means one or
both parties will usually need to make some concessions.
Negosiation can take place between buyers and sellers, employers and prospective
employees, two or more governments, and other parties. Here is how negotiation works
and advice for negotiating successfully.

2. What to prepare for negotiations ?

Answer:
 Build a Relationship
Building a relationship with your counterpast is vital. If possible, get to know
them and establish a rapport before the negotiation begins.
 Set Clear Goals
Setting clear goals is one of the most important negotiation tactics.
 Know Your BATNA ( Best Alternative To a Negotiated Agreement )
 Strategize
 Be Ready to Improvise
 Develop Your Negotiation Skills
 Know What Not To Do
ENGLISH FOR BUSSINESS

PERTEMUAN 5

1. What is the function of negotiation ?

Answer:
Purpose of Negotiation it is a way of settling disputes without fighting, a way of making
joint decisions when those who are making decisions hold different views or a way of
achieving your own objectives despite other participants having different objectives.

2. What to do and what not to do in negotiations ?

Answer:
DO and DON’T
DO :
 Do Prepare
 Do know your bottom line
 Do use a friendly approach
 Do listen to others
 Do consider all of your options

DON’T :

 Don’t get caught up in emotions

 Don’t underestimate your worth
 Don’t have an “all-or-nothing” attitude.
ENGLISH FOR BUSSINESS

PERTEMUAN 6

1. What do you know about business correspondence ?

Answer:
Business Correspondence means the exchange of information in a written format for the
process of business activities. Business correspondence can take place between
organizations, within organizations or between the customers and the organization. The
correspondence refers to the written communication between persons.

2. Make Example of offering letter ( in form email ) !

Answer:

Email Subject Line : Your Offer from Company ABC

Email Message :

Dear Felix Navarro,

We are excited to offer you a full-time position as a Graphic Designer at Company ABC,
reporting directly to our Art Director, Sarah Greene. Based on your experience,
interviews and design portfolio, we look forward to seeing how you will take our brand
messaging to the next level.

Per your conversation with Marvin Yates, we’d like to offer you an annual starting salary
of $60,000 paid out an semimonthly basis via direct deposit.

If you deside to accept this role, your anticipated start date will be March 12, 2021 at our
1234 Southern Avenue location. You will be expected to work 40 hours per week,
Monday through Friday with the option to work remotely up to two days per week.
Please find attached an upload copy of the job description to familiarize yourself with
some of the positions duties and responsibilities.
 As an employee of Company ABC, you will also have access to our comprehensive
benefits program, which includes unlimited vacation days, health insurance, RRSPs and
tuition reimbursement. I have attached the full details of the benefits we offer for you to
look over.

To accept this offer, please email me at tammy.guerrero@email.com by March 2, 2021,

and I will get you started with the rest of the onboarding process.

We are excited about the possibility of you joining Company ABC! If you have any
questions, please contact me directly via phone or email.

Sincerely,
Tammy Guerrero
Hiring Manager
Tammy.guerrero@email.com
(123) 456-7890

3. Make example of complaining letter !

Answer:

From : taniaoffice@gmail.com
Subject : Complaining product ( Broken Sofa)
Date : April 30, 2024

Order Number : S-7654

Dear Mr. Smith
On April 28,2024, I bought a plush sofa model number 25811 from the sofa Showroom
website. I paid $650 on my credit card for the sofa and delivery. Sofa Showroom
delivered the sofa to my home on April 29,2024.
Unfortunately, your product has not performed well because the sofa is defective. One of
legs broke off. The sofa is unsteady and rocks while I sit on it, so it is not comfortable of
relaxing. I have not used this sofa in a way that would cause any damage. I filed report
about this problem on the Sofa Showroom’s website customer service. I left my email
and asked someone to contact me, but no one has written back.

To resolve this problem, I would like your company to pick up this sofa, for free, and
refund the $650 I paid. I have enclosed copies of my records, including my receipt,
delivery invoice, and photos of the broken sofa.

I look forward to your reply and a resolution to my problem. I wish wait until May
7,2024 before I contact my state consumer protection office or get other help.

Please contact me at the above address or by phone at 123-456-7890.

Sincerely,
Jane Doe
Enclosures : Receipt, Delivery invoice, Photos.
ENGLISH FOR BUSSINESS

PERTEMUAN 7

1. Make example of responding complaining letter !

Answer:

Email Subject Line : Responding your complaining

Email Message :

Dear Customer,
We are writing in response to the complaint you recently submitted to our company. We
take every complaint seriously and appreciate the time and effort you have taken to bring
this issue to our attention. Please accept our apologies for any inconvenience that may
have been caused.

After conducting a though investigation into the matter, we have identified the problem
and taken the necessary steps to rectify the situation. We assure you that our products and
services meet the highest quality standards, and we regret that we fell short of your
expectations.

We understand that your satisfaction is crucial to our business, and we are committed to
providing you with the best possible services. We value you feedback, and we will use
this experience to improve our product and services in the future.

We would like to thank you for bringing this matter to our attention and for giving us the
opportunity to address your concern. If you have any further question or concern, please
do not hesitate to contact us. We are always here to help.
 Sincerely,
Felix Jane
ABCD Office

2. Make example of rejecting offering letter !

Answer:

Subject Line : Job Offer – Ted Gonzales

Dear Mr. Owen,

Thank you very much for offering me the opportunity to work at Owen & Owen, LLC. I
appreciate the time you spent meeting with me to discuss the job.

It was a difficult decision, but I will not be accepting the position.

I would, again, like to express my gratitude for the offer and my regrets that it did not
work out. You have my best wishes in finding a suitable candidate for the position. I wish
you and the company well in all future endeavors.

Best regards,

Ted Gonzales
555-123-4567
Ted.gonzales@gmail.com