CCV TEAM - 14th June'24

Total Total Effective

Total Shift Break Time Chair Time
Agent Name Chair Break Working
Timing % Utilization %
Time Time Time

Kevin Smith 5:48:00 3:13:00 9:01:00 5:48:00 35.70% 64.30%

Hank Wood 7:16:00 1:55:00 9:11:00 7:16:00 20.90% 79.10%
Faziy 6:25:00 2:34:00 8:59:00 6:25:00 28.60% 71.40%
Siera 8:12:00 0:43:00 8:55:00 8:12:00 8.00% 92.00%
Vigo 6:04:00 2:49:00 8:53:00 6:04:00 31.80% 68.20%
Mukesh Lata 7:46:00 1:10:00 8:56:00 7:46:00 13.10% 86.90%
William
5:21:00 3:02:00 8:23:00 5:21:00 36.30% 63.70%
Carter
Sasha 7:21:00 1:16:00 8:37:00 7:21:00 14.70% 85.30%
Cassius
6:41:00 2:03:00 8:44:00 6:41:00 23.50% 76.50%
White
Oliver 6:53:00 1:27:00 8:20:00 6:53:00 17.50% 82.50%
 Siera

Total Chair time Total break time

In Time Out Time Total In Time Out Time Total
20:28 23:05 2:37:00 23:05 23:40 0:35:00
23:40 1:28 1:48:00 1:28 1:36 0:08:00
1:36 5:23 3:47:00 Total 0:43:00
Total 8:12:00
Total shift timing 8:55:00
 Kevin Smith
Total Chair time Total break time
In Time Out Time Total In Time Out Time Total
5:06 6:22 1:16:00 6:22 6:45 0:23:00
6:45 9:01 2:16:00 9:01 9:17 0:16:00
9:17 10:00 0:43:00 10:00 10:40 0:40:00
10:40 11:13 0:33:00 11:13 11:51 0:38:00
11:51 12:31 0:40:00 12:31 13:09 0:38:00
13:09 13:18 0:09:00 13:18 13:46 0:28:00
13:46 13:48 0:02:00 13:48 13:58 0:10:00
13:58 14:07 0:09:00 Total 3:13:00
Total 5:48:00
Total shift timing 9:01:00
 Hank Wood
Total Chair time Total break time
In Time Out Time Total In Time Out Time Total
5:02 5:25 0:23:00 5:25 5:43 0:18:00
5:43 6:57 1:14:00 6:57 7:14 0:17:00
7:14 8:05 0:51:00 8:05 8:24 0:19:00
8:24 9:05 0:41:00 9:05 9:31 0:26:00
9:31 11:27 1:56:00 11:27 11:45 0:18:00
11:45 13:06 1:21:00 13:06 13:23 0:17:00
13:23 14:13 0:50:00 Total 1:55:00
Total 7:16:00
Total shift timing 9:11:00
 Faziy

Total Chair time Total break time

In Time Out Time Total In Time Out Time Total
16:18 17:04 0:46:00 17:04 17:18 0:14:00
17:18 17:39 0:21:00 17:39 17:56 0:17:00
17:56 18:52 0:56:00 18:52 19:32 0:40:00
19:32 20:35 1:03:00 20:35 21:05 0:30:00
21:05 22:40 1:35:00 22:40 23:21 0:41:00
23:21 23:25 0:04:00 23:25 23:37 0:12:00
23:37 1:17 1:40:00 Total 2:34:00
Total 6:25:00
Total shift timing 8:59:00
 Vigo
Total Chair time Total break time
In Time Out Time Total In Time Out Time Total
18:31 18:52 0:21:00 18:52 19:32 0:40:00
19:32 22:46 3:14:00 22:46 23:52 1:06:00
23:52 1:12 1:20:00 1:12 1:47 0:35:00
1:47 1:58 0:11:00 1:58 2:08 0:10:00
2:08 2:19 0:11:00 2:19 2:30 0:11:00
2:30 20:42 18:12:00 20:42 20:49 0:07:00
20:49 3:24 6:35:00 Total 2:49:00
Total 6:04:00
Total shift timing 8:53:00
 Mukesh lata

Total Chair time Total break time

In Time Out Time Total In Time Out Time Total
20:21 22:51 2:30:00 22:51 23:16 0:25:00
23:16 23:23 0:07:00 23:23 23:38 0:15:00
23:38 1:57 2:19:00 1:57 2:20 0:23:00
2:20 2:43 0:23:00 2:43 2:50 0:07:00
2:50 5:17 2:27:00 Total 1:10:00
Total 7:46:00
Total shift timing 8:56:00
 William Carter
Total Chair time Total break time
In Time Out Time Total In Time Out Time Total
7:04 8:11 1:07:00 8:11 8:24 0:13:00
8:24 9:34 1:10:00 9:34 10:29 0:55:00
10:29 11:12 0:43:00 11:12 11:52 0:40:00
11:52 12:38 0:46:00 12:38 13:03 0:25:00
13:03 13:27 0:24:00 13:27 13:47 0:20:00
13:47 14:21 0:34:00 14:21 14:50 0:29:00
14:50 15:27 0:37:00 Total 3:02:00
Total 5:21:00
Total shift timing 8:23:00
 Sasha

Total Chair time Total break time

In Time Out Time Total In Time Out Time Total
15:44 16:39 0:55:00 16:39 16:45 0:06:00
16:45 22:23 5:38:00 22:23 23:19 0:56:00
23:19 23:24 0:05:00 23:24 23:38 0:14:00
23:38 0:21 0:43:00 Total 1:16:00
Total 7:21:00

Total shift timing 8:37:00

 Cassius White

Total Chair time Total break time

In Time Out Time Total In Time Out Time Total
5:29 6:20 0:51:00 6:20 6:41 0:21:00
6:41 7:56 1:15:00 7:56 8:23 0:27:00
8:23 9:47 1:24:00 9:47 10:45 0:58:00
10:45 11:27 0:42:00 11:27 11:44 0:17:00
11:44 14:13 2:29:00 Total 2:03:00
Total 6:41:00
Total shift timing 8:44:00
 Oliver

Total Chair time Total break time

In Time Out Time Total In Time Out Time Total
7:52 9:46 1:54:00 9:46 10:41 0:55:00
10:41 11:36 0:55:00 11:36 11:44 0:08:00
11:44 13:06 1:22:00 13:06 13:21 0:15:00
13:21 14:14 0:53:00 14:14 14:23 0:09:00
14:23 16:12 1:49:00 Total 1:27:00
Total 6:53:00
Total shift timing 8:20:00