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Reference
ID: KBA00027714
Updated: 08/03/2016 20:27:11
Related Products:bizhub 224e,bizhub 284e,bizhub 364e,bizhub 454e,bizhub 554e,bizhub 654,bizhub
654e,bizhub 754,bizhub 754e,bizhub C224,bizhub C224e,bizhub C284,bizhub C284e,bizhub C364,bizhub
C364e,bizhub C454,bizhub C454e,bizhub C554,bizhub C554e,bizhub C654,bizhub C654e,bizhub C754,bizhub
C754e
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Reference
MFPB and PRCB replacement procedures

New procedures for replacing the MFPB and PRCB which supersedes those in the original Service
Manuals.

Follow the below procedure when replacing the MFP board.

CAUTION: Before replacing the MFP board, perform [Service Mode] -> [Stop 0 Clear] -> [Enhanced Security] -> [Engine Data
Backup] to back up data.
1. Turn OFF the machine and unplug it. Remove any covers necessary to obtain access to the MFPB.
2. Replace the MFPB.

MFPB PART NUMBER

A4FMH02204 bizhub C224
A161H02104 bizhub C284/C364
A2XKH02004 bizhub C454/C554/C654/C754
A5C1H0200B bizhub C224e/C284e/C364e/C454e/C554e
Note: After installing the MFPB, make sure to set SW201 with "1" set to "ON". Refer to the illustration below.

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A2X0H02001 bizhub C654e/C754e

A55VH02301 bizhub 654e/754e
A61FH02001 bizhub 224e/284e/364e/454e/554e

3. Insert the USB stick with the latest firmware loaded on the root; then power the machine ON. Do not update the firmware at this time.
4. Touch [Machine Type Select] key on the panel.
5. Enter the following [Machine] and [Type] information, and then touch [Fix].

bizhub C554 series

Product Machine bizhub C554 bizhub C454 bizhub C364 bizhub C284 bizhub C224
Machine 1 1 1 1 1
Type A 0 1 2 3

bizhub C554e series bizhub C554e bizhub C454e bizhub C364e bizhub C284e bizhub C224e
First four digits of the serial number A5AY A5C0 A5C1 A5C2 A5C4
Machine 3 3 3 3 3
Type A 0 1 2 3

bizhub 554e series bizhub 554e bizhub 454e bizhub 364e bizhub 284e bizhub 224e
First four digits of the serial number A61D A61E A61F A61G A61H
Machine 4 4 4 4 4
Type A 0 1 2 3

bizhub C754/C654 bizhub C754 bizhub C654

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First four digits of the serial number A2X0 A2X1

Machine 0 0
Type 0 1

bizhub C754e/C654e bizhub C754e bizhub C654e

First four digits of the serial number A2X0 A2X1
Machine 0 0
Type 0 1

bizhub 754e/654e bizhub 754e bizhub 654e

First four digits of the serial number A55V A5YN
Machine 2 2
Type 0 1

Note: Entering the incorrect Machine or Type will result in code C9401.
6. Turn OFF the Main power switch, then remove the USB memory.
7. Turn ON the Main power switch; CD390 is indicated along with Japanese characters.
8. Let the machine reboot automatically two times.
9. After the 2nd reboot, code CD390 will display again, but now with English text, and a “Restore Data”
button is also indicated on the panel.
Note: It may take up to 5 minutes before the English text appears.
10. Touch [Yes] on the restore screen to restore the data from SSDB to MFP board.
11. Turn the Main power switch OFF/ON.
Notes:
a. The original SSD board should have no problem and can be installed with the MFP board.
b. When replacing the MFP board with another one, never use the combination of a used MFP board removed from another machine and
the original SSD board. This combination causes corruption of stored data. The combination of the original MFP board and a used SSD
board removed from another machine also causes the same problem.

HOW TO REPLACE THE PRCB

IMPORTANT: Be sure the ORIGINAL PRCB is installed so that the data can be backed up BEFORE
replacing the PRCB.

PRCB PART NUMBER

A161H00108 C364/C284/C224
A5C1H00102 C364e/C284e/C224e
A61FH00101 364e/284e/224e
A4FJH00104 C454
A5C0H00101 C454e
A61EH00101 454e
A2XKH00104 C554
A5AYH00101 C554e
A61DH00101 554e
A2X0H00102 C754/C654

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A2X0H00S01 C754e/C654e
A55VH00101 754/754e/654/654e
Removing all options

Remove all options before performing a data backup. If this is not done, an “NG” error code will result.
Back up the PRCB data

1. Enter Service Mode.

a. Press Counter.
b. Press Stop, 0, 0, Stop, 0, 1.
c. Enter 9272 four times.
d. Select End.
2. Select [Enhanced Security].
a. Press Stop, 0, Clear.
3. Select [Engine Data Backup].
4. Select [Engine Data Save Mode]; then press the [Start] button.
5. Select [Yes]; then press the [Start] button.
6. When [OK] is displayed, turn the main power switch OFF. The PRCB can be removed from the machine.
Restore the PRCB data

After installing the new PRCB, use this procedure to restore the data onto the new board.
1. Remove the finisher from the machine, and ensure that the front and right-side doors of the machine are
closed.
2. Turn the main power switch ON. Code C-4802 will be displayed. This is normal.
3. Enter Service Mode.
a. Press Counter.
b. Press Stop, 0, 0, Stop, 0, 1.
c. Enter 9272 four times.
d. Select End.
4. Select [Enhanced Security]; then press Stop, 0, Clear.
5. Select [Engine Data Backup].
6. Select [Engine Data Reflect Mode]; then press the [Start] button.
7. Select [Yes]; then press the [Start] button.
8. When [OK] is displayed, reboot the MFP.

© 2016 - Konica Minolta Business Solutions U.S.A., Inc.

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