Participant fact sheet – Everything you need to know about the First-Line Leader Experience Visit the FLLE

Visit the FLLE portal

to access information,
guidance, tools and
resources, including
development guides, plus
opportunities to interact

Definition: First-Line Leader (FLL) – A First-Line The FLLE consists of four phases with your peers
online.
Leader is a leader of individual contributors or
a matrix team leader.
Phase 1 Plan It Phase 2 Try It Phase 3 Review It Phase 4 Do It
What is the FLLE? Discussion with manager Discussion with manager

The FLLE is a leadership development curriculum • Identify your individual • Attend the Leader Lab — a two- • Review the key learning points • Use the Leadership Discovery
designed exclusively for GSK First-Line Leaders to help leadership development needs day learning event focused on from the FLLE portal and create Tool for a second time to identify
using the Leadership Discovery key performance for FLL success your plans on how to implement further development needs
each one develop capabilities, capacity and confidence
Tool and PDP at GSK your learning • Review what you have learnt
and align their development to their individual
• Link your learning to business • Agree on performance goals,
job results and business goals. Through a blend of goals using the Impact Map
the development plans, next steps
diagnostics, action planning, experiential learning and
online support, each participant will work with their
manager to focus on development priorities to impact
• Agree on your Development
Objective/Key Learning
Outcome
leaderlab and support
• Use the online FLLE community

performance, job results and business goals. Commitment Development Accountability

Why was the FLLE developed?

• Achieving our strategic goals — grow, deliver,
simplify, empower and build trust — places significant
the
demand on all leaders How does leaderlab work? Core Curriculum
• We need leaders who can demonstrate not only Over the course of two days, First-Line Leaders will come together to participate in the following activities: • Change Management
sound leadership and management but who can also
• Business Simulation: In small teams, you’ll tackle First-Line Leader and business scenarios. • Coaching & Feedback
lead transformationally
•T
 eam Concept Discussions: You’ll hear about key First-Line Leader concepts (see Core Curriculum on • Decision Making & Judgement
• Investing in building solid and consistent leadership
right) and learn how to apply these concepts to the performance of your team and the business. • Delegation
capability at all levels based on a common language
• Simulation Debrief: • Developing People
of leadership is crucial to achieving our strategic goals
– Using performance feedback from the computer-based simulation, your team will discuss results, • Driving Performance
• With this in mind, we are creating a leadership
identify areas for improvement and links to the business. • Flexible Communication
development programme that will support
– Large group interactive debrief on all simulation team performance, decisions and results during which • Influence vs. Control
transformational change at GSK globally
“real-life” practices and issues are surfaced and discussed. • Motivation
• Using a Learning Journal to capture individual reflection and action planning • Objective Setting

Lead
 10 key things you should know as a First-Line Leader
As a First-Line Leader you have a
critical part to play in supporting
transformational change at GSK and
helping your own future success.
Your manager also has a critical
role to fulfil in supporting your
development through maintaining
a strong, on-going partnership with
you.
This partnership includes coaching
and support so you can:
•U
 nderstand your leadership
development priorities
•A
 gree on a Development Objective/
Key Learning Outcome
•T
 ransfer your learning into job
accountabilities and performance
results
• Improve your leadership
development capabilities,
confidence and capacity
Here is some information to help
you understand the programme and
maximise the value of the First-Line
Leader Experience.
Lead
1 What is the First-Line Leader Experience (FLLE)?
The FLLE is a leadership development curriculum
designed to build leadership capability within GSK to
support the five strategic priorities:
• Grow a diversified business
• Deliver more products of value
• Simplify the operating model
• Increase empowerment
• Build an environment of trust
2 What is the prime purpose of the FLLE?
To accelerate the confidence, capabilities and capacity of
First-Line Leaders so they can:
• Execute GSK Strategy
• Operate within GSK Values and Behaviours
• Apply leadership tools and techniques effectively
• Make timely, empowered decisions
• Achieve measurable job results aligned
to business goals
3 What do we mean by a First-Line Leader?
A First-Line Leader is a leader of individual
contributors or a matrix team leader.
4 Who will participate in the FLLE?
All GSK business units will implement the
FLLE in 2010. Participation will be decided
through a discussion between the
manager and the individual, based
on his/her Leadership Discovery Tool
results and PDP.
5 What’s new about the FLLE?
We are taking a systemic approach to culture change
focused on leadership development. This change will
be delivered using:
• Assessment and diagnostics to create individualized
development experiences
• GSK leaders as workshop facilitators, i.e., “leaders
teaching leaders” 8 When will I
• GSK leadership behaviours and language
attend the FLLE?
• A modular approach, structured around application,
All business units will begin
learning and ongoing coaching
scheduling the FLLE in Q1 2010.
• Foundational skills, including mid-level and
executive-level leadership development strategy and
9 What support will be available
interventions
for me?
• A blended learning approach (e.g., simulations,
classroom, online, coaching, etc.) You can access the following resources any time you
need help:
6 How is the FLLE structured? • Learning Journal-Participants: provides details on each
stage of the FLLE
The FLLE consists of four phases:
• FLLE portal: provides up-to-date information on the
• Plan It
FLLE, plus development resources
• Try It
• Your manager: provides ongoing coaching and support
• Review It
• Do It
10 Summary of your accountabilities
To learn more about each phase, see the front side
• Understand the purpose and structure of the FLLE and
of this fact sheet.
your role in supporting GSK’s transformation.
Plus First-Line Leaders have the option of attending
• Discuss your leadership development priorities with
additional learning modules or leadership
your manager and align them with job results and
development programmes at a later date, focused
business goals.
on skills aligned to their specific needs.
• Share your learning experiences with your peers and
7 How will the leaders, their team and get their feedback.
projects benefit from the FLLE? • Maintain ongoing dialogue with your manager to help
Participation in the FLLE will help you with your FLLE.
First-Line Leaders approach • Develop a culture for learning and development within
challenges with new or your team.
improved capabilities and • Make it happen.
confidence. More experienced
First-Line Leaders will get a
refresher in critical leadership
skills.