Codigos RC 5500

ELECTRICAL SYSTEM
Event Codes
Event Codes Access 1:
3
Access 1 2 3® Modules 2
Access 1: 4
Access 2: 5
Access 3™: 1
Access 7:
Symbols
Use the symbols in the following table as an aid for
event code troubleshooting.
Symbol Definition
= is equal to 7
≠ is not equal to
< less than 6

Fig. 1 (15761-04)
≤ is equal to or less than
1 State of charge (SOC)
> more than 2 Message display
≥ is equal to or more than 3 Motor temperature indicator
≈ is approximately 4 Battery retainer switch indicator

5 Navigation keys - left, right, down, up, and enter
6 Operator improper sequence event indicator
7 Service required indicator
Display Messages
During the lift truck operation, messages can occur that
give visual aid to the operator. After correcting the con-
dition that caused the message, the condition will be
removed. A list of the messages as seen on Access 1
with a description of the message function follows.
Messages after the operator turns on the lift truck and during operation
Display Description
EPS Err The EPS has logged an active event. This message clears when there is no active
events on the EPS.
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ELECTRICAL SYSTEM
Event Codes
Messages after the operator turns on the lift truck and during operation
Display Description
EPS EWS The battery or fuel cell has a critical event that results in the EPS cutting
power.
Hoist Cutout The mast is tilted forward and does not allow raise above free-lift.
Lift Cut The operator is not in the seat and pulls the lift handle. If the operator is in
the seat, examine the seat switch (SES) circuit.
LoadShed The EPS requests that the operator reduces the operating performance of
the lift truck. This message clears when the EPS is ready to allow full per-
formance.
Low SOC The SOC is low as the lift truck travels.
Low SOC, Lift Lockout The SOC is low, the lift truck is not in motion, and the key switch of the lift
truck has been cycled twice.
Low SOC, Rekey to Lift The SOC is low and the lift truck is not in motion. Turning off the key switch
(KYS) and turning on the key switch is permitted 2 times.
Refueling The EPS detects a battery charger is connected to prevent the lift truck from
driving away during the refueling or charging operation. This message
clears when the refueling or charging operation is complete and the EPS is
ready for normal operation.
Tilt Limit The mast is raised above free-lift and does not allow additional tilt forward.
Waiting on EPS The EPS is not ready for the lift truck to operate. Lift truck operation is
locked out until the EPS is ready. This message clears when the EPS is
ready for operation.
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ELECTRICAL SYSTEM
Event Codes
Event Code 100 Event Code 102

The left brake (BRK2) coil has a short circuit.
Access 1 brake test event.
Step 1: Disconnect BRK2 at CA435. Measure the re-
Step 1: Turn off the lift truck and then turn on the lift
sistance of the BRK2 coil.
truck.
• If: The resistance < 6 Ω.
• If: The event code continues.
– Then replace the BRK2 coil.
– Then see Event Codes 102 and 103 to make sure
that the brake circuit is OK. • If: The resistance > 6 Ω.
• If: The brake circuit is OK. – Then continue to Step 2.
– Then replace Access 1. Step 2: Connect a DVOM to BRK2 CA435-1 and
CA435-2. Use the ANALYZER Menu ► A4.1.2 BRK2
to apply voltage to the BRK2 coil.
Event Code 101  The correct voltage ≈ 15 V.
• If: The voltage ≈ 15 V.
Access 1 does not get through self test.
Step 1: Measure the voltage at Access 1 CA215-17
(+) and CA215-4 (-). • If: The voltage < 15 V.
• If: The voltage < 35 V DC. – Then continue to Step 3.
– Then the event is in the power-up circuit. Make Step 3: Connect a DVOM to Access 1 CA215-16 and
the necessary repairs or replacements. CA215-1. Use the ANALYZER Menu ► A4.1.2 BRK2
• If: The voltage is 35–38 V DC.
 The correct voltage ≈ 15 V.
– Then turn off the lift truck and turn on the lift truck.
Replace Access 1 if the event code continues. • If: The voltage ≈ 15 V.
– Then check the wires and the connections be-
DISTRIBUTION
tween Access 1 CA215 and BRK2. Make the
PANEL necessary repairs or replacements.
CA204 • If: The voltage < 15 V.
1 – Then replace Access 1.
TP6 2
BNEG ACCESS 1
CA204 DCM
PC210 JC210
4 CA215 CA435
ACCESS 1 GND BLU
+BV BRK2 16 2938 C+
3 3 2941 1 BRK2
BLU LH
BRK2 LO 1 5902 4 4 5905 2
CA203 C-
+BV(FU3) KYS 4 204 KYS
K2B START Fig. 3 (15773)

ACC
K1 CA205 CA225 IGN
TR2
ACCESS 1 PWR 6 1 OFF Event Code 103
+BV (KYS)
IGN 7 2936 2
START 8 2937 3 The right brake (BRK1) coil has a short circuit.
4
Note: The parking brake is tested in software versions
504
ACCESS 1
Rev 7 or higher at lift truck start-up. After the lift truck is
DCM
2935
on and traction is first commanded, the lift truck will
power the traction motors with the brakes applied and
CA215 test for movement. If movement is detected, event
ACCESS 1 GND 4 code 757 or 758 will be logged.
ACCESS 1 PWR
+BV (KYS) 17
Step 1: Disconnect BRK1 at CA436. Measure the re-
sistance of the BRK1 coil.
• If: The resistance < 2.9–3.4 Ω at 20 °C.
Fig. 2 (15770-02)
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Event Codes
• If: The resistance > 2.9–3.4 Ω at 20 °C.

ACCESS 1
– Then continue to Step 2. DCM
PC210 JC210
Step 2: Connect a DVOM to BRK1 CA436-A and CA215 CA435
CA436-B. Use the ANALYZER Menu ► A4.1.1 BRK1 +BV BRK2 16 2938 3 3 2941 1
BLU
BLU
C+
BRK2
to apply voltage to the BRK1 coil. BRK2 LO 1 5902 4 4 5905 2

C-
LH
 The correct voltage ≈ 15 V. CA436

BLU C+
• If: The voltage ≈ 15 V. +BV BRK1 9 2940 5 5
6 6
2939
5903
A
BLU
BRK1
RH
BRK1 LO 2 5904 B
C-
• If: The voltage < 15 V. Fig. 5 (15776)
– Then continue to Step 3.
Step 3: Connect a DVOM to Access 1 CA215-9 and Event Code 105
to apply voltage to the BRK1 coil. The left brake (BRK2) coil is open.
Note: This event code only occurs when the lift truck is
• If: The voltage ≈ 15 V. turned on, during lift truck travel, or when the parking
– Then check the wires and the connections be- brake is applied.
tween Access 1 CA215 and BRK1. Make the Step 1: Disconnect BRK2 at CA435. Measure the re-
necessary repairs or replacements. sistance of the BRK2 coil.
• If: The voltage < 15 V. • If: The resistance > 6 Ω.
– Then replace Access 1. – Then replace the BRK2 coil.
ACCESS 1
DCM
PC210 JC210 – Then continue to Step 2.
CA215 CA436
+BV BRK1 9 2940 5 5 2939 A

BLU C+
BRK1
Step 2: Disconnect Access 1 CA215. Check the con-
tinuity of the wires between Access 1 CA215 and
BLU
BRK1 LO 2 5904 6 6 5903 B RH
C-
BRK2 CA435.
Fig. 4 (15775) • If: There is no continuity.
– Then make the necessary repairs or replace-
Event Code 104 ments.
• If: There is continuity.
Access 1 brake (BRK1 and BRK2) test event.
Step 1: Make sure that the wires and the connections
Step 3: Connect a DVOM to Access 1 CA215-16 and
at BRK1, BRK2, CA435, CA436, CA210, CA215, and
Access 1 are OK.
• If: The connections are OK.  The correct voltage ≈ 15 V.
– Then turn off the lift truck and turn on the lift truck. • If: The voltage ≈ 15 V.
• If: The event code does not continue. – Then check for loose connections, turn on the lift
– Then monitor the lift truck. truck, and monitor the lift truck.
• If: The event code continues. • If: The voltage < 15 V.
– Then replace Access 1. – Then replace Access 1.
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ELECTRICAL SYSTEM
Event Codes
ACCESS 1
DCM
Event Code 107
PC210 JC210
CA215 CA435 The coil on the third accessory solenoid valve
+BV BRK2 16 2938 3 3 2941 1 BLU
C+ (SVA3) has a short circuit.
BRK2
BRK2 LO 1 5902 4 4 5905 2 BLU LH Note: This event code only applies to lift trucks with the
C-
optional third hydraulic accessory.
Step 1: Disconnect the wires from the SVA3 coil.
Fig. 6 (16343-01) Measure the resistance across the coil.
• If: The resistance ≈ 0 Ω.
Event Code 106 – Then the SVA3 coil has a short circuit. Replace
the coil.
The right brake (BRK1) coil is open. • If: The resistance is OK.
Note: This event code only occurs when the lift truck is – Then continue to Step 2.
turned on, during lift truck travel, or when the parking Step 2: Disconnect distribution panel CA205 and
brake is applied. Access 1 CA215. Check the continuity of the wires be-
Step 1: Disconnect BRK1 at CA436 and measure the tween the connectors.
resistance of the BRK1 coil. • If: There is no continuity.
• If: The resistance > 6 Ω. – Then make the necessary repairs or replace-
– Then replace the BRK1 coil. ments.
• If: The resistance < 6 Ω. • If: There is continuity.
– Then continue to Step 2. – Then continue to Step 3.
Step 2: Disconnect Access 1 CA215. Check the con- Step 3: Measure the voltage at CA205-12 and bat-
tinuity of the wires between Access 1 CA215 and tery positive.
BRK1 CA436. • If: The voltage = 0 V.
• If: There is no continuity. – Then repair or replace the distribution panel or
– Then make the necessary repairs or replace- the wires.
ments. • If: The voltage = battery positive.
• If: There is continuity. – Then continue to Step 4.
– Then continue to Step 3. Step 4: Connect a DVOM to Access 1 CA215-23 and
Step 3: Connect a DVOM to Access 1 CA215-9 and CA205-12. Use the ANALYZER Menu ► A4.1.4 SVA3
CA215-2. Use the ANALYZER Menu ► A4.1.1 BRK1 to apply voltage to the SVA3 coil.
to apply voltage to the BRK1 coil. • If: The voltage ≈ 30 V.
– Then check for loose connections, turn on the lift
• If: The voltage ≈ 15 V. truck, and monitor the lift truck.
– Then check for loose connections, turn on the lift • If: The voltage < 30 V
truck, and monitor the lift truck.
– Then replace Access 1.
• If: The voltage < 15 V.
ACCESS 1
DCM
PC210 JC210
CA215 CA435
+BV BRK2 16 2938 C+

3 3 2941 1 BLU
BRK2
BRK2 LO 1 5902 4 4 5905 2 BLU LH
C-
Fig. 7 (16344-01)
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Event Codes
DISTRIBUTION DISTRIBUTION ACCESS 3

PANEL PANEL TCM
CA204
CA202 CA401
1
B-
TP6 2 CAN H 1 003 1 CAN H
CAN L 2 004 2 CAN_T
B-
017
4 CAN_T
TCM/HCM
6 CAN L
FU5
CA206
+BV CA403
CA205 CA627 (FU5) TCM
+ 1 2914 3 KYS
12 516 1 SVA3
SVA3 2
2
Fig. 9 (15778)
THESE WIRES ARE IN
THE 140696 ENHANCED
ACCESS 1
DCM
HARNESS ONLY)
Event Code 109
29127 Access 7 does not have CAN communication.
Step 1: Make sure that the relay (K1), Access 2,
CA215 Access 3™, and Access 7 are energized.
+BV SVA3 23
• If: K1 or Access 2, Access 3™, and Access 7 are
not energized.
Fig. 8 (15777-01) – Then repair or replace the wires as necessary.
• If: K1 and Access 2, Access 3™, and Access 7 are
Event Code 108 energized.
Access 3™ does not have power. Step 2: Turn off the lift truck. Measure the resistance
Note: Access 7 has power. A flashing SOC LED is on across the Access 7 CAN wires at CA231-1 (high) and
if there is power when the lift truck is turned on. CA231-12 (low).
Step 1: Measure the voltage at Access 3™ CA403-3 • If: The resistance ≈ 60 Ω.
(+) and battery negative.
– Then the CAN wires are OK. Continue to Step 3.
• If: The voltage < 35 V DC.
– Then check the fuse (FU5) and the wires from the
– Then the connection between Access 7 and
key switch (KYS) to FU5. Then check the wires
Access 1, Access 2, and Access 3™ is bad.
from FU5 to Access 3™ CA403-3. Make the nec-
Make the necessary repairs or replacements.
essary repairs or replacements.
Step 3: Measure the resistance from the Access 7
CAN wire at CA231-1 (high) to battery negative).
– Then check the Access 3™ CAN wires (CA401-1
• If: The CAN wire has a short circuit to battery neg-
and CA401-6). Make the necessary repairs or re-
ative.
placements. See Event Code 300 for more infor-
mation. – Then make the necessary repairs or replace-
ments.
• If: The CAN wire to battery negative is OK.
Step 4: Measure the resistance from the Access 7
CAN wires at CA231-1 (high) and CA231-12 (low) to
battery positive.
• If: The CAN wires have a short circuit to battery
positive.
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Event Codes

ments. DISTRIBUTION
• If: The CAN wires to battery positive are OK. PANEL

CA201
ACCESS 7 CAN L 13
HCM
CAN H 12
CA231
1 007 002
CAN H
CA204
001
-B 8 ACCESS 1 GND 4
+BV(K1) 10 ACCESS 3
CA205
TCM
ACCESS 1 PWR
CAN L 12 008 6
+BV (KYS)
504
CA403
KEYSWITCH (KYS)
(+BV=CLOSED, 3
ACCESS 1 0V=OPEN)
DISTRIBUTION ACCESS 3 DCM 2935
PANEL TCM
CA215
-BV
CA202 CA401 CAN H 19
CAN H 1 003 1 CAN H CAN L 18
CAN L 2 004 2 CAN_T

017 ACCESS 1 PWR 17
4 CAN_T +BV (KYS)
CAN H 5
6 CAN L ACCESS 1 GND 4
CAN L 6
CA203 +BV BATT
NEG
+BV(FU3) KYS 4 204 L Fig. 11 (15783-01)
CA204
-B EDS 5
KYS
START
Event Code 111
ACC
CA205 505
CA225 IGN The brake switch (BRKS) inputs are different.
1 OFF
K1
IGN Note: The Access 3™ BRKS input is different than the
7 2936 2
K1 Access 1 BRKS input.
START 8 2937 3
B- K1 RELAY 9 4 Step 1: Use the ANALYZER Menu ► A2.1.2 BRKS
on Access 1 to monitor the input. Push the brake pedal.
 Access 1 shows 1 when the brake pedal is
pushed (the switch is closed) and 0 when the
CA225
5901
EDS brake pedal is released (the switch is open).
• If: The Access 1 values are correct.
Fig. 10 (15779-02)
Event Code 110 • If: The Access 1 values are not correct.
Access 1 communication event.
Step 2: Measure the voltage between Access 1
Step 1: Measure the voltage at Access 1 CA215-17 CA215-14 and distribution panel TP6 (battery nega-
(+) and CA215-4 (-) and at Access 3™ CA403-3 (+) tive). Push the brake pedal.
and battery negative.  The correct voltage = battery positive when the
• If: The voltage is 35–38 V DC. brake pedal is pushed and 0 V when the brake
– Then see the procedures for Event Code 300. pedal is released.
• If: The voltage < 35 V DC. • If: The voltages are correct.
– Then see the procedures for Event Code 303. – Then replace Access 1.
• If: The voltages are not correct.
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ELECTRICAL SYSTEM
Event Codes
Step 3: Check the wires and the connections be-

tween distribution panel CA201-9 and Access 1
CA215-14.
DISTRIBUTION
• If: The wires and the connections are not satisfac- PANEL
tory.
TP6 (BNEG)
– Then make the necessary repairs or replace- CA201
ments. +BV (BRKS) 9
• If: The wires and the connections are satisfactory.

+BV (BRKS) 6 2901
Step 4: Use the ANALYZER Menu ► A2.3.3 BRKS ACCESS 3
TCM
on Access 1 to monitor the input. Push the brake pedal. ACCESS 1
2904
 Access 1 shows 1 when the brake pedal is DCM

CA403
CA215 BRAKE SWITCH 9
brake pedal is released (the switch is open). (BRKS)
+BV (BRKS) 14 (+BV=CLOSED,
• If: The Access 1 values are correct. 0V=OPEN)

• If: The Access 1 values are not correct.
– Then continue to Step 5. Fig. 12 (15784-01)
Step 5: Measures the voltage between Access 3™
CA403-9 and distribution panel TP6 (battery negative). Event Code 112
Push the brake pedal.
 The correct voltage = battery positive when the The height switch (HGTS1) inputs are different.
brake pedal is pushed and 0 V when the brake Note: The Access 3™ HGTS1 input is different than
pedal is released. the Access 1 HGTS1 input.
• If: The voltages are correct. Step 1: With the lift truck on, the operator on the floor-
– Then replace Access 3™. board (the presence pedal switches [DMS1, DMS2,
• If: The voltages are not correct. DMS3] are closed), and the mast above staging, use
the ANALYZER Menu ► A2.1.4 HGTS1 and A2.3.4
– Then continue to Step 6. HGTS1 on Access 1 to test the input.
Step 6: Check the wires and the connections be- • If: A2.3.4 HGTS1 shows 1, while A2.1.4 HGTS1
tween distribution panel CA201-6 and Access 3™ shows 0.
CA403-9.
• If: The wires and the connections are not satisfac-
tory. • If: A2.1.4 HTGS1 shows 1, while A2.3.4 HGTS1
shows 0.
ments. – Then continue to Step 4.
• If: The wires and the connections are satisfactory. Step 2: With the lift truck on, the operator on the floor-
board (the presence pedal switches [DMS1, DMS2,
– Then continue to Step 7. DMS3] are closed), and the mast above staging, mea-
Step 7: Measure the voltage between distribution sure the voltage between Access 3™ CA403-10 (+)
panel CA201-9 and TP6 (battery negative), and be- and distribution panel TP6 (-).
tween distribution panel CA201-6 and TP6 (battery • If: The voltage = battery positive.
negative).
– Then replace Access 3™.
• If: The voltage = battery positive.
• If: The voltage < battery positive.
truck, and monitor the lift truck. – Then continue to Step 4.
• If: The voltage < battery positive. Step 3: Check the wires and the connections be-
tween distribution panel CA201-8 and Access 3™
– Then replace the distribution panel. CA408-10.
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ELECTRICAL SYSTEM
Event Codes

tory.
ments. CA613 CA614 HGTS1
WHT RED
• If: The wires and the connections are satisfactory. 1
BLK
1
BLK
2 2
Step 4: With the lift truck on, the operator on the floor-
2909 DISTRIBUTION
DMS3] are closed), and the mast above staging, mea- PANEL
sure the voltage between Access 1 CA215-15 (+) and CA207 TP6
distribution panel TP6 (-). 2912 +BV(HGTS1)
9 CA201
• If: The voltage = battery positive. +BV (HGTS1)
11
– Then replace Access 1. 12 +BV(K1)
TP5
• If: The voltage < battery positive. 8
+BV (HGTS1)
Step 5: Check the wires and the connections be-
tween distribution panel CA201-11 and Access 1
CA215-15. ACCESS 1
2906
DCM
tory. CA215
– Then make the necessary repairs or replace- HGTS1 INPUT (HEIGHT SWITCH)
(+BV=CLOSED, 0V=OPEN
15
ments.
Step 6: With the lift truck on, the operator on the floor-
board (the presence pedal switches [DMS1, DMS2, ACCESS 3 2903
DMS3] are closed), and the mast above staging, mea- TCM
sure the voltage between distribution panel CA201-8
and TP6 (-), and between distribution panel CA201-11 CA403
and TP6 (-). HEIGHT SWITCH (HGTS1) 10
(+BV=CLOSED, 0V=OPEN)
– Then replace the distribution panel.
Fig. 13 (15785-01)
Event Code 113

The presence pedal switch (DMS1, DMS2, DMS3)
inputs are different.
Note: The Access 3™ DMS1, DMS2, and DMS3 input
is different than the Access 1 DMS1, DMS2, and DMS3
input.
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Event Codes
Step 1: Use the ANALYZER Menu ► A2.1.3 DMS to – Then continue to Step 6.
monitor the input. Stand on the floorboard to test the Step 6: Check the wires and the connections be-
input. tween distribution panel CA201-7 and Access 3™
 Access 1 shows 1 when the floorboard is CA403-5.
floorboard is released (the switch is open).
tory.
– Then continue to Step 4. ments.
• If: The Access 1 values are not correct. • If: The wires and the connections are satisfactory.
Step 2: Measure the voltage between Access 1 Step 7: Measure the voltage between distribution
CA215-8 and distribution panel TP6 (battery negative). panel CA201-7 and TP6 (battery negative), and be-
Stand on the floorboard. tween distribution panel CA201-10 and TP6 (battery
 The correct voltage is battery positive when the negative).
floorboard is pushed and 0 V when the floor-
board is released.
• If: The voltages are correct.
• If: The voltages are not correct.
– Then replace the distribution panel.
– Then continue Step 3.
Step 3: Check the wires and the connections be- CA210
tween distribution panel CA201-10 and Access 1 PC210 JC210

1 1
CA215-8. 2 2 2911
• If: The wires and the connections are not satisfac- 2968 DMS1
G/S
tory.
G/S
CA605 CA607
DMS2
G/S
– Then make the necessary repairs or replace- 7
8
2971
2972
1
2
DMS3
ments. G/S G/S

2908 DISTRIBUTION
– Then continue to Step 4. PANEL
Step 4: Use the ANALYZER Menu ► A2.3.2 DMS on

2911 CA207 TP6
Access 1 to monitor the input. Stand on the floorboard 8 +BV (DMS)
ACCESS 3
TCM
to test the input.
11 +BV (KYS) CA201 CA403
 Access 1 shows 1 when the floorboard is DMS
+BV (DMS) 7 2902 5
pushed and 0 when the floorboard is released. +BV (DMS) 10
(+BV=CLOSED,
0V=OPEN)

ACCESS 1
– Then check for loose connections, turn on the lift DCM
2905
• If: The Access 1 values are not correct. CA215
DMS INPUT 8
– Then continue to Step 5. (+BV=CLOSED,
0V=OPEN)
Step 5: Measure the voltage between Access 3™

CA403-5 and distribution panel TP6 (battery negative).
Fig. 14 (15786)
Stand on the floorboard.
 The correct voltage is battery positive when the
floorboard is pushed and 0 V when the floor- Event Code 114
board is released.
The bypass solenoid (SVBY) coil has a short cir-
• If: The voltages are correct. cuit.
– Then replace Access 3™. Note: The correct resistance across the SVBY coil
• If: The voltages are not correct. when it is out of circuit ≈ 29 Ω.
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ELECTRICAL SYSTEM
Event Codes
Step 1: Disconnect the wires from the SVBY coil, turn – Then make sure that the battery acid level is cor-
on the lift truck, and raise the forks. rect and equalize the charge. Repair or replace
• If:The event code does not continue. the battery as necessary.
– Then the SVBY coil has a short circuit. Replace • If: There is no voltage difference.
the coil. – Then continue to Step 2.
• If:The event code continues. Step 2: Check for Event Codes 201, 209, and 303.
– Then continue to Step 2. • If: These event codes occur.
Step 2: Disconnect Access 1 CA215-22, turn on the – Then see the procedures for the event codes that
lift truck, and raise the forks. occur.
• If:The event code does not continue. • If: These event codes do not occur.
– Then repair the wires between Access 1 – Then continue to Step 3:
CA215-22 and the SVBY coil. Step 3: Check the connections between the fuse
• If:The event code continues. (FU3), the key switch (KYS), the relay (K1), and the
– Then replace Access 1. distribution panel.
• If: The connections and wires are satisfactory.
MANIFOLD BLOCK ASSEMBLY
• If: The connections and wires are not satisfactory.
CA610 ments.
Step 4: Check the connections from battery positive
9 5920 SVBY and battery negative to Access 7.
• If: The circuit is not satisfactory or there is a voltage
drop in the circuit.
ments.
• If: The circuit is satisfactory and has no drop in volt-
ACCESS 1 age.
– Then monitor the operation of the lift truck when
the event code occurs.
CA215
5924 22 SVBY NEG
Fig. 15 (16345)
Event Code 115

The Access 7 input voltage decreases to less than
16 V during operation.
Note: This event code can occur with a discharged bat-
tery during heavy lift and travel operation.
Step 1: Check the battery for low voltage (discharge).
Check the individual battery cells for a difference of
more than 0.03 V between cells.
• If:There is a difference of more than 0.03 V.
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Event Codes
Step 2: Check the wires between JC241-1 and

JC241-2. Make sure that the wires are connected prop-
erly.
• If: The wires are damaged or not connected prop-
ACCESS 7
ACM
erly.
CA231
– Then repair or replace the wires or connect
007 1 CAN HIGH CA241.
• If: The wires and connections are OK.
2917 7 SV PWR IN
503 8 MODULE GND – Then continue to step 3.
008 12 CAN LOW
Step 3: Turn off the battery. Then turn on the battery.
Turn on the lift truck.
• If: The event code clears.
DISTRIBUTION
PANEL – Then return the lift truck to service.
CA202
1 CAN HIGH TCM • If: The event code does not clear.
2 CAN LOW TCM
– Then troubleshoot the battery by following the in-
5 CAN HIGH ACM
structions in the V Force® battery manufacturer
6 CAN LOW ACM
CA204
manual.
3 B- CA201
CA206
4 +BV (K1)
CAN HIGH 12
CAN LOW 13
002
001
Event Code 161
Access 1 communication lost from EPS.
ACCESS 3 ACCESS 1 Step 1: Turn off the lift truck. Check the resistance
TCM DCM
between JC241-1 and JC241-2.
CA401
CA215
• If: The resistance = 60 Ω. If CA241 is open, the lift
003 1
CAN HIGH CAN LOW
120 Ohm 18
truck side resistance must be 60 Ω and the battery
120 Ohm
2 Resistor
CAN T
Resistor 19 side must be out of limit.
CAN HIGH
017
CAN T
– Then continue to step 2.
4
• If: The resistance ≠ 60 Ω or out of limit.
004 6
CAN LOW – Then follow the instructions in the V Force® bat-
tery manufacturer manual or Event Code 110.
Step 2: Check the wires between JC241-1 and
Fig. 16 (16088-01) erly.
• If: The wires are damaged or not connected prop-
Event Code 160 erly.
– Then repair or replace the wires or connect
Access 1 communication event with EPS. CA241.
Step 1: Turn off the lift truck. Check the resistance • If: The wires and connections are OK.
between JC241-1 and JC241-2. – Then continue to step 3.
• If: The resistance = 60 Ω. If CA241 is opened, the Step 3: Turn on the lift truck. Make sure that the Fea-
lift truck side resistance is 60 Ω and the battery side tures menus are set correctly.
is out of limit.
• If: The menu settings are not correct.
– Then change the menus to the correct settings.
• If: The resistance ≠ 60 Ω or out of limit.
• If: The menu settings are correct.
– Then follow the instructions in the V Force® bat-
tery manufacturer manual or Event Code 110. – Then continue to step 4.
Step 4: Turn off the battery. Then turn on the battery.
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• If: The event code clears. • If: The resistance = 60 Ω. If CA241 is opened, the
– Then return the lift truck to service. lift truck side resistance must be 60 Ω and the bat-
tery side must read out of limit.
• If: The event code does not clear.
structions in the V Force® battery manufacturer • If: The resistance ≠ 60 Ω or out of limit.
manual. – Then follow the instructions in the V Force® bat-
tery manufacturer manual or Event Code 110.
Event Code 162 Step 2: Check the wires between JC241-1 and
Access 1 communication lost from EPS. erly.
Step 1: Turn off the lift truck. Check the resistance • If: The wires are damaged or not connected prop-
between JC241-1 and JC241-2. erly.
• If: The resistance = 60 Ω. If CA241 is opened, the – Then repair or replace the wires or connect
lift truck side resistance must be 60 Ω and the bat- CA241.
tery side must read out of limit. • If: The wires and connections are OK.
– Then continue to step 2. – Then continue to step 3.
• If: The resistance ≠ 60 Ω or out of limit. Step 3: Turn on the lift truck. Make sure that the Fea-
– Then follow the instructions in the V Force® bat- tures menus are set correctly.
tery manufacturer manual or Event Code 110. • If: The menu settings are not correct.
Step 2: Check the wires between JC241-1 and – Then change the menus to the correct settings.
erly. • If: The menu settings are correct.
• If: The wires are damaged or not connected prop- – Then continue to step 4.
erly. Step 4: Turn off the battery. Then turn on the battery.
– Then repair or replace the wires or connect Turn on the lift truck.
CA241. • If: The event code clears.
• If: The wires and connections are OK. – Then return the lift truck to service.
– Then continue to step 3. • If: The event code does not clear.
Step 3: Turn on the lift truck. Make sure that the Fea- – Then troubleshoot the battery by following the in-
tures menus are set correctly. structions in the V Force® battery manufacturer
• If: The menu settings are not correct. manual.
– Then change the menus to the correct settings.
• If: The menu settings are correct.
Event Code 164
– Then continue to step 4. EPS / Lift truck configuration mismatch.
Step 4: Turn off the battery. Then turn on the battery. The lift truck features are not configured correctly for
Turn on the lift truck. the EPS type and the level installed in the lift truck. The
• If: The event code clears. lift truck software is not compatible with the V Force®
– Then return the lift truck to service. lithium-ion battery software.
• If: The event code does not clear. Step 1: Use the Features > F29 Electrical Power
Source > F29.1 Type and F29.2 Level menus to config-
ure the EPS type and level.
structions in the V Force® battery manufacturer
manual. • If: The Features are configured correctly.
Event Code 163 • If: The Features are not configured correctly.
– Then configure the EPS type and level to match
Access 1 communication event with EPS. the EPS installed in the lift truck. Turn off the lift
Step 1: Turn off the lift truck. Check the resistance truck, and then turn on the lift truck. If the event
between JC241-1 and JC241-2.
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code is cleared, return the lift truck to service. If

the event code is not cleared, continue to step 2.
Event Code 167
Step 2: Download the latest software into the lift truck EPS event state logged
and correctly set up the Features menu. Note: Troubleshoot the battery by following the instruc-
• If: The event code is cleared. tions in the V Force® battery manufacturer manual.
– Then return the lift truck to service.
• If: The event code is not cleared. Event Code 168
EWS event.
Step 3: Download the latest software into the
V Force® lithium-ion battery. The lift truck does not have power.
• If: The event code is cleared. Step 1: View the external display unit on the
V Force® lithium-ion battery.
– Then return the lift truck to service.
• If: The V Force® lithium-ion battery is on.
• If: The event code is not cleared.
– Then contact the Crown Service Department.
• If: The V Force® lithium-ion battery is not on.
Event Code 165 – Then turn on the lithium-ion battery. If the lithium-
ion battery turns on, continue to step 2. If the lith-
Access 1 communication event with EPS. ium-ion battery does not turn on, then trouble-
Step 1: Turn off the lift truck. Check the resistance shoot the battery by following the instructions in
between JC241-1 and JC241-2. the V Force® battery manufacturer manual.
• If: The resistance = 60 Ω. If CA241 is open, the lift Step 2: View the fault indicator LED on the V Force®
truck side resistance must be 60 Ω and the battery lithium-ion battery.
side must read out of limit. • If: The fault indicator LED is flashing.
– Then continue to step 2. – Then troubleshoot the battery by following the in-
• If: The resistance ≠ 60 Ω or out of limit. structions in the V Force® battery manufacturer
manual.
– Then follow the instructions in the V Force® bat-
tery manufacturer manual or Event Code 110. • If: The fault indicator LED is not flashing.
Step 2: Check the wires between JC241-1 and – Then continue to step 3.
JC241-2. Make sure that the wires are connected prop- Step 3: View the battery state of charge LEDs on the
erly. V Force® lithium-ion battery.
• If: The wires are damaged or not connected prop- • If: The battery state of charge is greater than 0%.
erly. – Then continue to step 4.
– Then repair or replace the wires or connect the • If: The battery state of charge is 0%.
CA241.
– Then charge the battery.
• If: The wires and connections are OK.
Step 4: Confirm that the battery and the EPS harness
– Then continue to step 3. are properly connected.
Step 3: Turn off the battery. Then turn on the battery. • If: The battery and harness are properly connected.
• If: The event code clears.
• If: The battery and harness are not properly con-
– Then return the lift truck to service. nected.
• If: The event code does not clear. – Then connect the battery and the EPS harness to
Then troubleshoot the battery by following the instruc- the lift truck and continue to step 5.
tions in the V Force® battery manufacturer manual. Step 5: Measure the voltage on the EPS connector.
Measure the voltage between EPS-4 (+) and the bat-
tery connector (-).
• If: The voltage is 34–39 V.
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• If: The voltage is not 34–39 V. Step 5: Disconnect Access 2 CA406. Measure the
Step 6: Then troubleshoot the battery by following resistance across the Access 2 CAN wires at CA406-1
the instructions in the V Force® battery manufacturer (low) and CA406-3 (high).
manual.  The correct resistance ≈ 120 Ω.
Event Code 200 – Then continue to Step 6.
There is no CAN communication between Access 2 • If: The resistance ≠ 120 Ω.

and Access 1. – Then replace Access 2.
AC lift trucks only Step 6: Check the CAN low wire for continuity from
Access 2 CA406-1 to Access 1 CA215-18.
Step 1: Check the battery positive and battery nega-
tive power cable connections on Access 2. • If: There is no continuity in the CAN wires.
• If: The connections are not satisfactory. – Then there is an open circuit. Make the neces-
sary repairs or replacements.
ments. • If: There is continuity.
• If: The connections are satisfactory. – Then monitor the lift truck.
– Then continue to Step 2. ACCESS 2
DISTRIBUTION
Step 2: Turn off the lift truck. Measure the resistance PANEL HCM (AC)
on the distribution panel across the CAN wires at CA410

CA202 CA406
CA202-3 (high) and CA202-4 (low).
3 CAN HIGH
 The correct resistance across distribution panel CAN HIGH 3 005 5 030
CAN LOW 4 006 6 031 1 CAN LOW
CA202-3 and CA202-4 ≈ 60 Ω.
CA201
 The correct resistance across distribution panel
CAN HIGH 12 002
CA201-12 and CA201-13 ≈ 60 Ω.
CAN LOW 13 001
ACCESS 2
– Then the CAN communication path is OK. Con- ACCESS 1 HCM (DC)
DCM
tinue to Step 4.
CA405
• If: The resistance ≈ 120 Ω. CA215
026 18 CAN HIGH
– Then continue to Step 3. CAN LOW 18 027 19 CAN LOW
CAN HIGH 19
Step 3: The connection between Access 2 and
Access 1 is bad. Check for loose connections at
Access 2 CA406-1 and CA406-3, or Access 1 Fig. 17 (15981)
CA215-18 and CA215-19.
• If: The connections are loose. Event Code 200
ments. There is no CAN communication between Access 2
and Access 1.
• If: The connections are satisfactory.
– Then continue to Step 4. DC lift trucks only
Step 4: Disconnect Access 1 CA215. Measure the Step 1: Check the battery positive and battery nega-
resistance across the Access 1 CAN wires at tive power cable connections on Access 2.
CA215-18 (low) and CA215-19 (high). • If: The connections are not satisfactory.
 The correct resistance ≈ 120 Ω. – Then repair or replace the connections.
• If: The resistance ≈ 120 Ω. • If: The connections are satisfactory.
• If: The resistance ≠ 120 Ω.
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Step 2: Turn off the lift truck. Measure the resistance

on the distribution panel across the CAN wires at DISTRIBUTION ACCESS 2
PANEL HCM (AC)
CA410
CA202 CA406
CA202-3 and CA202-4 ≈ 60 Ω.
CAN HIGH 3 005 5 030 3 CAN HIGH
 The correct resistance across distribution panel CAN LOW 4 006 6 031 1 CAN LOW
CA201-12 and CA201-13 ≈ 60 Ω.
CA201
• If: The resistance ≈ 60 Ω. CAN HIGH 12 002
– Then the CAN communication path is OK, con- CAN LOW 13 001
tinue to Step 4. ACCESS 2

ACCESS 1 HCM (DC)
• If: The resistance ≈ 120 Ω. DCM
– Then continue to Step 3. CA405

CA215
Step 3: The connection between Access 2 and 026 18 CAN HIGH
CAN LOW 18
Access 1 is bad. Check for loose connections at CAN HIGH 19
027 19 CAN LOW
Access 2 CA405-18 and CA405-19, or Access 1

CA215-18 and CA215-19.
• If: The connections are loose. Fig. 18 (15981)
ments. Event Code 201
Access 2 logic event.
Step 4: Disconnect Access 1 CA215. Measure the AC lift trucks only
resistance across the Access 1 CAN wires at Note: The voltage from the battery to Access 2 is too
CA215-18 (low) and CA215-19 (high). low or too high.
 The correct resistance ≈ 120 Ω. Step 1: Check for short circuits or loose power cable
• If: The resistance ≈ 120 Ω. connections on the battery and Access 2.
– Then continue to Step 5. • If: There are short circuits or loose power cable
connections.
ments.
Step 5: Disconnect Access 2 CA405. Measure the
• If: There are no short circuits or loose power cable
resistance across the Access 2 CAN wires at
connections.
 The correct resistance ≈ 120 Ω. – Then continue to Step 2.
Step 2: Measure the voltage between the power ca-
ble connections at battery positive and battery negative
– Then continue to Step 6. on Access 2.
• If: The resistance ≠ 120 Ω. • If: The voltage = battery positive.
– Then replace Access 2. – Then use the CALIBRATION Menu ► C3.4 BAT-
Step 6: Check the CAN low wire for continuity from TERY ADJUST to calibrate the battery.
Access 2 CA405-19 to Access 1 CA215-18. • If: The voltage < battery positive.
• If: There is no continuity in the CAN wires. – Then continue to Step 3.
– Then make the necessary repairs or replace- Step 3: Make sure that the pump contactor (P) is
ments. closed.
• If: There is continuity. Note: The presence pedal switches (DMS1, DMS2,
– Then monitor the lift truck. DMS3) must be closed (the floorboard must be
pushed).
• If: The pump contactor is closed.
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– Then check the fuse (FU2) and the condition of

the pump contactor tips. Make the necessary re-
pairs or replacements. DISTRIBUTION
PANEL
• If: The pump contactor is open. ACCESS 2
HCM (AC)
– Then continue to Step 4. TCM/HCM TP6
Step 4: Measure the voltage at the pump contactor FU5 BNEG
coil. CA206 CA411
 The correct voltage of the pump contactor coil is TP8
1 CA409
36 Vdc at pull-in and 24 V DC after approxi- +BV
2 2915 12 29106 1 KEY
mately one second. +BV (FU5) HCM (+BV=CLOSED,
0V=OPEN)
• If: The voltage is correct.
– Then replace the pump contactor. ACCESS 2
• If: The voltage is not correct. HCM (DC)

Step 5: With the lift truck on, measure the voltage at 29107 33 KEY
(+BV=CLOSED,
distribution panel TP8. Use distribution panel TP6 bat- 0V=OPEN)
tery negative as reference.
+BV -P BNEG
 The correct voltage is battery positive.
– Then check for battery positive at the fuse (FU5), Fig. 19 (15984-02)
the key switch (KYS), and the relay (K1) tips.
Event Code 201
Access 2 logic event.
Step 6: Check for battery positive at Access 2
CA409-1. DC lift trucks only
• If: The voltage < battery positive. Note: The voltage from the battery to Access 2 is too
low or too high.
– Then check the wires for an open circuit between
distribution panel CA206-2 and Access 2 Step 1: Check for short circuits or loose power cable
CA409-1. Make the necessary repairs or replace- connections on the battery and Access 2.
ments. • If: There are short circuits or loose power cable
• If: The voltage = battery positive. connections.
– Then replace Access 2. – Then make the necessary repairs or replace-
ments.
• If: There are no short circuits or loose power cable
connections.
Step 2: Measure the voltage between the power ca-
ble connections at battery positive and battery negative
on Access 2.
– Then use the CALIBRATION Menu ► C3.4 BAT-
TERY ADJUST to calibrate the battery.
Step 3: Make sure that the pump contactor (P) is
closed.
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Note: The presence pedal switches (DMS1, DMS2,

DMS3) must be closed (the floorboard must be
DISTRIBUTION
pushed). PANEL
• If: The pump contactor is closed. ACCESS 2
HCM (AC)
– Then check the fuse (FU2) and the condition of TCM/HCM TP6
the pump contactor tips. Make the necessary re- BNEG
FU5
pairs or replacements. CA206 CA411
TP8
• If: The pump contactor is open. 1 CA409
+BV
– Then continue to Step 4. +BV (FU5) HCM
2 2915 12 29106 1 KEY
(+BV=CLOSED,
Step 4: Measure the voltage at the pump contactor 0V=OPEN)
coil.
 The correct voltage of the pump contactor coil is ACCESS 2
36 V DC at pull-in and 24 V DC after approxi- HCM (DC)
mately one second.
CA405
• If: The voltage is correct.
29107 33 KEY
– Then replace the pump contactor. (+BV=CLOSED,
0V=OPEN)
• If: The voltage is not correct. +BV -P BNEG
Step 5: With the lift truck on, measure the voltage at
distribution panel TP8. Use distribution panel TP6 bat- Fig. 20 (15984-02)
tery negative as reference.
 The correct voltage is battery positive. Event Code 202
– Then check for battery positive at the fuse (FU5), The output for the pump motor (M3) voltage is too
the key switch (KYS), and the relay (K1) tips. low.
AC lift trucks only
Step 1: With the lift truck on and the pump contactor
– Then continue to Step 6. (P) pulled in, measure the voltage at the M3 power ca-
Step 6: Check for battery positive at Access 2 ble connections. Use battery negative on Access 2 as
CA405-33. reference.
• If: The voltage < battery positive. • If: The voltage < 15 V DC.
– Then check the wires for an open circuit between – Then continue to Step 2.
distribution panel CA206-2 and Access 2 • If: The voltage > 20 V DC.
CA405-33.
Step 2: Measure the voltage at battery negative on
Access 2 and battery positive on the battery.
• If: The voltage = 0 V DC.
– Then the battery negative power circuit is bad.
Repair the components as necessary.
the M3 output (U, V, W) on Access 2. Use battery neg-
ative on Access 2 as reference.
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– Then see the procedures for Event Code 201. – Then continue to Step 2.
• If: The voltage is 15–20 V DC. Step 2: Check the wire connections of the pump con-
– Then continue to Step 4. tactor and measure the voltage across the pump con-
tactor coil.
• If: The voltage > 20 V DC.
– Then replace the pump contactor.
Step 4: Make sure that the power cables are con-
nected correctly between M3 and Access 2. • If: The voltage = 0 V DC.
• If: The power cables are not connected correctly. – Then continue to Step 3.
– Then repair the power cables as necessary. Step 3: Measure the voltage across Access 2
CA405-26 and CA405-27.
• If: The power cables are connected correctly.
– Then repair or replace the wires or the connec-
Step 5: Remove the power cables from M3 and mea-
tions from Access 2 to the pump contactor coil.
sure and record the resistance across the phases (U to
V), (U to W), (V to W). • If: The voltage = 0 V DC.
• If: The resistance > 1 Ω or there is an open circuit. – Then replace Access 2.
– Then replace M3. Step 4: With the lift truck on and the pump contactor
pulled in, measure the voltage at the M3 power cable
connections. Use battery negative on Access 2 as ref-
– Then replace Access 2. erence.
ACCESS 2
HCM (AC)
W W
M3
V V
U U
PUMP Step 5: Measure the voltage at battery negative on
Access 2 and battery positive on the battery.
+BV BATT – Then the battery negative power circuit is bad.
NEG Repair the components as necessary.
Fig. 21 (15995)
Event Code 202 Step 6: With the lift truck on and the pump contactor
(P) pulled in, measure the voltage at the M3 output
(battery positive and -P).
The output for the pump motor (M3) voltage is too
low. • If: The voltage < 15 V DC.
– Then see the procedures for Event Code 201.
DC lift trucks only
Step 1: If the event code occurs when the lift truck is
turned on, the pump contactor (P) does not close. Re- – Then continue to Step 7.
move the A or the D cable to M3 and check the conti- • If: The voltage > 20 V DC.
nuity through M3. Make sure that there is a good – Then replace Access 2.
connection to battery positive and that the resistance > Step 7: Make sure that the power cables are con-
10,000 Ω to the lift truck frame. If the event code occurs nected correctly between M3 and Access 2.
after the pump contactor closes, continue to Step 4.
• If: The power cables are not connected correctly.
• If: The continuity is incorrect.
– Then repair the power cables as necessary.
– Then repair or replace the wires, connections, or
M3. • If: The power cables are connected correctly.
• If: The continuity is correct. – Then continue to Step 8.
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Step 8: Remove the power cables from M3 and mea- – Then continue to Step 3.
sure and record the resistance from the A to the D Step 3: With the lift truck on, measure the voltage at
studs. the M3 output (U, V, W) on Access 2. Use battery neg-
• If: The resistance > 1 Ω or there is an open circuit. ative on Access 2 as reference.
– Then check the brushes and replace M3. • If: The voltage < 15 V DC.
• If: The resistance < 1 Ω. – Then see the procedures for Event Code 201.
– Then replace Access 2. • If: The voltage is 15–20 V DC.
ACCESS 2 HCM (DC) • If: The voltage > 20 V DC.
CA411
(140696 Enhanced – Then replace Access 2.
Harness Only)
CA405
005
nected correctly between M3 and Access 2.
P 5940 8 26 P CONTACTOR BNEG
2988 9 006 27 P CONTACTOR +BV • If: The power cables are not connected correctly.
– Then correct the power cables as necessary.
+BV -P BNEG – Then continue to Step 5.
Step 5: Remove the power cables from M3. Measure
and record the resistance across the phases (U to V),
(U to W), (V to W).
P M3
A
• If: The resistance > 1 Ω or there is an open circuit.
D
PUMP
– Then replace M3.
Fig. 22 (15996-02) • If: The resistance < 1 Ω.
Event Code 203
ACCESS 2
HCM (AC)
high.
W W
M3
AC lift trucks only V V
PUMP
U U
Step 1: With the lift truck on and the pump contactor

(P) pulled in, measure the voltage at the power cable
connections on M3. Use battery negative on Access 2
as reference. +BV BATT
NEG
– Then continue to Step 2. Fig. 23 (15995)
– Then continue to Step 3. Event Code 203
high.
Access 2 and battery positive on the battery. DC lift trucks only
• If: The voltage = 0 V DC. Step 1: With the lift truck on and the pump contactor
(P) pulled in, measure the voltage at the power cable
– Then there is a problem in the battery negative
connections on M3. Use battery negative on Access 2
power circuit. Make the necessary repairs or re-
as reference.
placements.
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The pump motor (M3) current is low during opera-
– Then continue to Step 4. tion.
Access 2 and battery positive on the battery. AC lift trucks only
• If: The voltage = 0 V DC. Step 1: Make sure that the power cables are con-
– Then there is a problem in the battery negative
power circuit. Make the necessary repairs or re- • If: The power cables are not connected correctly.
placements. – Then correct the power cables as necessary.
• If: The voltage is 35–38 V DC. • If: The power cables are connected correctly.
Step 3: With the lift truck on and the multi-task control Step 2: Check for loose coil connections at the pump
handle in the full raise position, measure the voltage at contactor (P), CA411-8 and CA411-9, and at
the M3 output (battery positive and -P). ACCESS 2 CA409-2 and CA409-8.
• If: The voltage < 35 V DC. • If: The coil connections are not connected correctly.
– Then continue to Step 4. – Then correct the coil connections as necessary.
• If: The voltage is > 35 V DC. • If: The coil connections are connected correctly.
– Then replace Access 2. – Then replace Access 2.
nected correctly between M3 and Access 2. ACCESS 2
HCM (AC)
W W
– Then correct the power cables as necessary. V V

M3
PUMP
CA409 U U

P CONTACTOR
2
29104 POS (36V)
5944 8 P CONTACTOR
Step 5: Remove the power cables from M3. Measure NEG
CA411 BNEG
and record the resistance from the A to the D studs. (140696 Enhanced
P
+BV
Harness Only)
+
– Then replace motor brushes or M3. P 5940 8
ACCESS 2
2988 9 HCM (DC)
CA405
– Then replace Access 2. 005 26 P CONTACTOR NEG
006 27 P CONTACTOR POS (36V)
ACCESS 2 HCM (DC) -P BNEG

CA411 +BV
(140696 Enhanced
Harness Only)
CA405
P 5940 8 005 26 P CONTACTOR BNEG P M3
2988 9 006 27 P CONTACTOR +BV
PUMP
Fig. 25 (15997-01)
+BV -P BNEG Event Code 204

The pump motor (M3) current is low during opera-
tion.
P
D
M3
A
DC lift trucks only
PUMP Step 1: Make sure that the power cables are con-
Fig. 24 (15996-01) nected correctly between M3 and Access 2.
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• If: The power cables are not connected correctly. • If: The resistance > 1 Ω or there is an open circuit.
– Then correct the power cables as necessary. – Then replace M3.
• If: The power cables are connected correctly. • If: The resistance < 1 Ω.
– Then continue to Step 2. – Then replace Access 2.
Step 2: Check for loose coil connections at the pump
contactor (P), CA411-8 and CA411-9, and at Access 2
CA405-26 and CA405-27. ACCESS 2
HCM (AC)
• If: The coil connections are not connected correctly.
– Then correct the coil connections as necessary.
W W
M3
• If: The coil connections are connected correctly. V V
PUMP
U U
ACCESS 2
HCM (AC) BATT
+BV
NEG
W W P
M3
V V
CA409 PUMP
U U
P CONTACTOR
29104 2 POS (36V)
ACCESS 2
P CONTACTOR
HCM (DC)
5944 8
NEG
CA411 +BV BNEG
(140696 Enhanced
Harness Only) P
+
P 5940 8 BATT
ACCESS 2 NEG
2988 9 HCM (DC) +BV -P
CA405
005 26 P CONTACTOR NEG
006 27 P CONTACTOR POS (36V)
-P BNEG P M3
+BV D A
PUMP
M3
Fig. 27 (15998-01)
P
Fig. 26 (15997-01)
PUMP
Event Code 205
Access 2 received the incorrect current in the feed-
Event Code 205 back circuit in standby mode.
Access 2 received the incorrect current in the feed- DC lift trucks only
back circuit in standby mode. Step 1: Make sure that the power cables are con-
AC lift trucks only
nected correctly between M3 and Access 2. – Then correct the power cables as necessary.
• If: The power cables are not connected correctly. • If: The power cables are connected correctly.
– Then correct the power cables as necessary. – Then continue to Step 2.
• If: The power cables are connected correctly. Step 2: Remove the power cables from M3. Measure
and record the resistance from the A to the D studs.
Step 2: Remove the power cables from M3. Measure
and record the resistance across the phases (U to V), – Then replace M3 or the motor brushes.
(U to W), (V to W). • If: The resistance < 1 Ω.
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ELECTRICAL SYSTEM
Event Codes
– Then replace Access 2. move freely. Repair or replace the pump contac-
tor tips as necessary.
ACCESS 2 – Then continue to Step 2.
HCM (AC)
Step 2: Measure the output voltage of the pump con-
tactor coil between Access 2 CA409-2 (+) and
W W
V V
M3 CA409-8 (-).
PUMP
U • If: The voltage is 17–22 V DC
U
– Then the wires between Access 2 CA409,

CA411, and the pump contactor coil are bad.
+BV BATT Make the necessary repairs or replacements.
NEG
P • If: The voltage < 17 V DC.
ACCESS 2 Step 3: Measure the key switch (KYS) input voltage
HCM (DC) to Access 2 between Access 2 CA409-1(+) and battery
negative.
– Check for an open circuit between KYS, the relay
BATT
-P NEG (K1), the fuse (FU5), and Access 2 CA409-1.
+BV
P M3
D A
PUMP
Fig. 28 (15998-01)
Event Code 206

There is a short circuit in the pump contactor (P)
circuit.
AC lift trucks only
Possible cause:
• a short circuit in the pump contactor coil or the

related wires.
The correct resistance of the pump contactor coil =
50 Ω.
Step 1: With the lift truck on and the operator on the
floorboard (the presence pedal switches [DMS1,
DMS2, DMS3] are closed), measure the voltage of the
pump contactor coil.
• If: The voltage is 17–22 V DC after the pump con-
tactor pulls in.
– Then make sure that the pump contactor tips are
satisfactory and that the pump contactor tips
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ELECTRICAL SYSTEM
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move freely. Repair or replace the pump contac-

tor tips as necessary.
ACCESS 2
HCM (AC)
CA409
KEY Step 2: Measure the output voltage of the pump con-
29106 1
(+BV=CLOSED,
0V=OPEN)
29104 2 P CONTACTOR CA405-26 (-).
36 V
5944 8 P CONTACTOR • If: The voltage is 17–22 V DC.
BNEG
CA411 – Then the wires between Access 2 CA405,
(140696 Enhanced
Harness Only) CA411, and the pump contactor coil are bad.
+
P 5940 8
9
ACCESS 2 • If: The voltage < 17 V DC.
2988 HCM (DC)
CA405
12
005 26 P CONTACTOR BNEG Step 3: Measure the key switch (KYS) input voltage
006 27 P CONTACTOR 36 V to Access 2 between Access 2 CA405-33 (+) and bat-
29107 33
KEY tery negative.
DISTRIBUTION (K1), the fuse (FU5), and Access 2 CA405-33.
PANEL
TCM/HCM
FU5
CA206
1
2915 2
+BV (FU5) HCM
Fig. 29 (15999-02)
Event Code 206

There is a short circuit in the pump contactor (P)
circuit.
DC lift trucks only
Possible cause:
• a short circuit in the pump contactor coil or the

related wires.
The correct resistance of the pump contactor coil =
50 Ω.
• If: The voltage is 17–22 V DC after the pump con-
tactor pulls in.
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ACCESS 2
ACCESS 2 HCM (AC)
HCM (AC)
CA409 CA409
KEY
(+BV=CLOSED,
29106 1 0V=OPEN)
29104 2 P CONTACTOR
36 V 29104 2 P CONTACTOR
P CONTACTOR +BV
5944 8
BNEG 5944 8 P CONTACTOR
CA411 BNEG
(140696 Enhanced CA411
Harness Only)
(140696 Enhanced
Harness Only)
+
P 5940 8
ACCESS 2
2988 9 HCM (DC) P 5940 8 ACCESS 2
CA405 2988 9 HCM (DC)
12
005 26 P CONTACTOR BNEG
006 27 P CONTACTOR 36 V CA405
KEY 005 26 P CONTACTOR BNEG
29107 33
006 27 P CONTACTOR +BV
DISTRIBUTION Fig. 31 (16000-01)

PANEL
TCM/HCM
Event Code 207
FU5
CA206 The pump contactor (P) driver has an open circuit.
1
2915 2
DC lift trucks only
+BV (FU5) HCM
Step 1: Connect a DVOM to the pump contactor coil.
Use the ANALYZER Menu ► A4.2.2 P to apply voltage
to the pump contactor coil.
Fig. 30 (15999-02)
Event Code 207 – Then replace the pump contactor.

The pump contactor (P) driver has an open circuit. – Then continue to Step 2.
Step 2: Turn off the lift truck. Check the continuity of
AC lift trucks only
the wires from Access 2 CA405-27 (+) and CA405-26
Step 1: Connect a DVOM to the pump contactor coil. (-).
Use the ANALYZER Menu ► A4.2.2 P to apply voltage
• If: There is no continuity.
to the pump contactor coil.
ments.
– Then replace the pump contactor.
• If: The continuity is correct.
Step 2: Turn off the lift truck. Check the continuity of
the wires from Access 2 CA409-2 (+) and CA409-8 (-).
ments.
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Step 3: Measure the key switch (KYS) input voltage

to Access 2 between Access 2 CA409-1(+) and battery
ACCESS 2
HCM (AC) negative.
CA409
(K1), the fuse (FU5), and Access 2 CA409-1.
29104 2 P CONTACTOR
+BV • If: The voltage is 33–35 V DC.
5944 8 P CONTACTOR
BNEG – Then replace Access 2.
CA411
(140696 Enhanced
Harness Only)
ACCESS 2
HCM (AC)
P 5940 8 ACCESS 2
CA409
2988 9 HCM (DC)
KEY
CA405 29106 1
(+BV=CLOSED,
0V=OPEN)
005 26 P CONTACTOR BNEG 29104 2 P CONTACTOR
36 V
006 27 P CONTACTOR +BV 5944 8 P CONTACTOR
BNEG
CA411
(140696 Enhanced
Harness Only)
Fig. 32 (16000-01)
+
Event Code 208

P 5940 8
ACCESS 2
2988 9 HCM (DC)
CA405
12
The circuit for the pump contactor (P) coil has a 005 26 P CONTACTOR BNEG
short circuit. 006 27 P CONTACTOR 36 V
KEY
29107 33
AC lift trucks only (+BV=CLOSED, 0V=OPEN)
Note: The correct resistance of the pump contactor coil

= 50 Ω.
DISTRIBUTION
Step 1: With the lift truck on and the operator on the PANEL
DMS2, DMS3] are closed), measure the voltage of the TCM/HCM
pump contactor coil. FU5
• If: The voltage is 17–22 V DC after the pump con- CA206
tactor pulls in. 1

2915 2
– Then make sure that the pump contactor tips are +BV (FU5) HCM

move freely. Repair or replace the pump contac-
tor tips as necessary. Fig. 33 (15999-01)
Event Code 208
The circuit for the pump contactor (P) coil has a
short circuit.
CA409-8 (-).
• If: The voltage is 17–22 V DC. DC lift trucks only
– Then the wires between Access 2 CA409, Note: The correct resistance of the pump contactor coil
CA411, and the pump contactor coil are bad. = 50 Ω.
Make the necessary repairs or replacements. Step 1: With the lift truck on and the operator on the
• If: The voltage < 17 V DC. floorboard (the presence pedal switches [DMS1,
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• If: The voltage is 17–22 V DC after the pump con- ACCESS 2
HCM (AC)
tactor pulls in.
CA409
KEY
satisfactory and that the pump contactor tips (+BV=CLOSED,
29106 1
move freely. Repair or replace the pump contac- 29104 2
0V=OPEN)
P CONTACTOR
tor tips as necessary. 36 V
P CONTACTOR
5944 8
• If: The voltage < 17 V DC. CA411
BNEG
(140696 Enhanced
– Then continue to Step 2. Harness Only)

+
tactor coil between Access 2 CA405-27 (+) and P 5940 8
ACCESS 2
CA405-26 (-). 2988 9 HCM (DC)
CA405
• If: The voltage is 17–22 V DC. 12
005 26 P CONTACTOR BNEG
– Then the wires between Access 2 CA405, 006 27 P CONTACTOR 36 V
CA411, and the pump contactor coil are bad. KEY
29107 33
Make the necessary repairs or replacements. (+BV=CLOSED, 0V=OPEN)

– Then continue to Step 3. DISTRIBUTION
PANEL
Step 3: Measure the key switch (KYS) input voltage
to Access 2 between Access 2 CA405-33 (+) and bat-
tery negative. TCM/HCM
FU5
CA206
– Check for an open circuit between KYS, the relay 1
(K1), the fuse (FU5), and Access 2 CA405-33. 2915 2
+BV (FU5) HCM
– Then replace Access 2. Fig. 34 (15999-01)
Event Code 209

The battery voltage at Access 2 is incorrect.
DC lift trucks only
Step 1: Make sure that the battery has the correct
specifications for the lift truck and duty cycle. Check the
charge of the battery.
• If: The battery is correct.
• If: The battery is not correct.
– Then replace the battery as necessary.
(+) and battery negative.
• If: The voltage ≠ battery positive.
– Then repair the wires to Access 2 CA405-33.
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Step 3: Use the CALIBRATION Menu ► C3.4 BAT- • If: The voltage range ≠ 2.6–8.7 V.
TERY ADJUST on Access 1 to calibrate the battery. – Then POT3 or the wires to POT3 have damage.
• If: The event code does not continue. Make the necessary repairs or replacements.
– Then monitor the lift truck. • If: The voltage =2.6–8.7 V.
• If: The event code continues. – Then replace Access 2.
ACCESS 2
CA220 HCM (AC)
CA410
CA411 7 CA408
(140696 Enhanced POT3 2 WHT
8 12 121 1 POT3 WIPER
ACCESS 2 (SIDE SHIFT) BLK
106
Harness Only) 3
HCM (DC) 9 526 11 547 3 POT3 NEG
12 NOTE: CA410 AND CA411 ARE IN THE

140696 ENHANCED HARNESS ONLY.
IF THE TRUCK IS EQUIPPED WITH A
140679 (DC LIFT) OR 140680 (AC LIFT)
CA405 HARNESS, THEN IGNORE CA410 AND CA411.
WIRES ON THE R.H. SIDE OF CA410 AND
CA411 WILL NOT BE PRESENT. WIRES ON
KEY THE L.H. SIDE WILL GO DIRECTLY INTO
29107 33 (+BV=CLOSED, 0V=OPEN) THEIR FINAL DESTINATION ON ACCESS 2.
Fig. 36 (16002)
+BV -P BNEG
Event Code 213

DISTRIBUTION
PANEL Access 2 does not have CAN communication.
AC lift trucks only
TCM/HCM
FU5 and CA231-10. Use Access 7 CA231-8 battery nega-
CA206
tive as reference.
1
 The correct voltage = battery positive.
2
+BV (FU5) HCM
• If: The voltage ≠ battery positive.
– Then check the operation of the key switch
(KYS), the relay (K1), and the fuse (FU5). Make
Fig. 35 (16001-01) the necessary repairs or replacements.
Access 2 received the incorrect input from the ac- across distribution panel CA202-3 and CA202-4.
cessory potentiometer (POT3).  The correct resistance across distribution panel
AC lift trucks only CA202-3 and CA202-4 ≈ 60 Ω.
Step 1: Use the ANALYZER Menu ► A2.2.7 POT3
CA201-12 and CA201-13 ≈ 60 Ω.
on Access 1 to monitor the voltage from POT3. Push
the thumb wheel on the multi-task control handle. Re- • If: The resistance ≈ 60 Ω.
cord the input voltage while operating the accessory – Then the CAN communication path is OK, con-
function. tinue to Step 4.
 The correct voltage range = 2.6-8.7 V • If: The resistance ≈ 120 Ω.
• If: The voltage range ≠ 2.6–8.7 V. – Then continue to Step 3.
– Then continue to Step 2. Step 3: The connection between Access 2 and
• If: The voltage range = 2.6–8.7 V. Access 1 is bad. Check for loose connections at
– Then replace Access 2. Access 2 CA406-1 and CA406-3, or Access 1
CA215-18 and CA215-19.
Step 2: Measure the voltage at Access 2 CA408-3 (-)
and CA408-1 (+). • If: The connections are loose.
 The correct voltage is 2.6–8.7 V
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– Then make the necessary repairs or replace- ACCESS 7

ments. DISTRIBUTION HCM (DC)
PANEL
CA231
Step 4: Disconnect Access 1 CA215. Measure the B- 3
2917 7 SV PWR IN
resistance across the Access 1 CAN wires at 503 8 MODULE GND
CA215-18 (low) and CA215-19 (high). 10 MODULE PWR
CA206 2916
 The correct resistance ≈ 120 Ω.
+BV (K1) 3
• If: The resistance ≈ 120 Ω. SV PWR IN 4 ACCESS 2
HCM (AC)
CA410
• If: The resistance ≠ 120 Ω. CA202 CA406
– Then replace Access 1. CAN HIGH 3 005 5 030 3 CAN HIGH

CAN LOW 4 006 6 031 1 CAN LOW
resistance across the Access 2 CAN wires at CA406-1 CA201
(low) and CA406-3 (high). CAN HIGH 12 002

13
 The correct resistance ≈ 120 Ω. CAN LOW 001
• If: The resistance ≈ 120 Ω. ACCESS 2

ACCESS 1 HCM (DC)
– Then continue to Step 6. DCM
• If: The resistance ≠ 120 Ω. CA405

CA215
026 18 CAN HIGH
– Then replace Access 2. CAN LOW 18 027 19 CAN LOW
Step 6: Check the CAN low wire for continuity from CAN HIGH 19
• If: There is no continuity in the CAN wires. Fig. 37 (16012-01)
– Then there is an open circuit. Make the neces-
sary repairs or replacements. Event Code 213
– Then continue to Step 7. Access 2 does not have CAN communication.
Step 7: Check the CAN high wire for continuity from DC lift trucks only
Access 2 CA406-3 to Access 1 CA215-19. Step 1: Measure the voltage at Access 7 CA231-7
• If: There is no continuity in the CAN wires. and CA231-10. Use Access 7 CA231-8 battery nega-
– Then there is an open circuit. Make the neces- tive as reference.
sary repairs or replacements.  The correct voltage = battery positive.
• If: There is continuity. • If: The voltage ≠ battery positive.
– Then monitor the lift truck. – Then check the operation of the key switch
(KYS), the relay (K1), and the fuse (FU5). Make
the necessary repairs or replacements.
across distribution panel CA202-3 and CA202-4.
CA202-3 and CA202-4 ≈ 60 Ω.
CA201-12 and CA201-13 ≈ 60 Ω.
– Then the CAN communication path is OK, con-
tinue to Step 4.
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Event Codes
• If: The resistance ≈ 120 Ω. ACCESS 7

HCM (DC)
– Then continue to Step 3. DISTRIBUTION
PANEL
Step 3: The connection between Access 2 and
Access 1 is bad. Check for loose connections at CA204
CA231
Access 2 CA405-18 and CA405-19, or Access 1 B- 3
2917 7 SV PWR IN
CA215-18 and CA215-19. 503 8 MODULE GND
• If: The connections are loose. 10 MODULE PWR
CA206 2916
– Then make the necessary repairs or replace- +BV (K1) 3
ments. SV PWR IN 4 ACCESS 2
HCM (AC)
CA410
– Then continue to Step 4. CA202 CA406
Step 4: Disconnect Access 1 CA215. Measure the CAN HIGH 3 005 5 030 3 CAN HIGH
resistance across the Access 1 CAN wires at CAN LOW 4 006 6 031 1 CAN LOW
CA215-18 (low) and CA215-19 (high). CA201

 The correct resistance ≈ 120 Ω. CAN HIGH 12 002
13
• If: The resistance ≈ 120 Ω. CAN LOW 001

ACCESS 1 HCM (DC)
• If: The resistance ≠ 120 Ω. DCM
– Then replace Access 1. CA405

CA215
026 18 CAN HIGH
Step 5: Disconnect Access 2 CA405. Measure the CAN LOW 18 027 19 CAN LOW
resistance across the Access 2 CAN wires at CAN HIGH 19
CA405-18 (low) and CA405-19 (high).
Fig. 38 (16012-01)
– Then replace Access 2. The output for the load sensor (PT1) is too low or
Step 6: Check the CAN low wire for continuity from too high.
Access 2 CA405-19 to Access 1 CA215-18. DC lift trucks only
• If: There is no continuity in the CAN wires. Step 1: Turn off the lift truck and disconnect the bat-
– Then there is an open circuit. Make the neces- tery. Connect the battery and turn on the lift truck.
sary repairs or replacements. • If: The event code continues.
• If: There is continuity. – Then replace PT1.
– Then continue to Step 7. • If: The event code continues after PT1 is replaced.
Step 7: Check the CAN high wire for continuity from – Then replace Access 7.
• If: There is no continuity in the CAN wires.
Event Code 215
– Then there is an open circuit. Make the neces-
The output driver for the travel alarm (ALM2) has a
• If: There is continuity. short circuit.
– Then monitor the lift truck.
DC lift trucks only
Step 1: Connect a DVOM to ALM2. Use the ANA-
LYZER Menu ► A4.2.1 ALM2 to apply voltage to
ALM2.
• If: The voltage is 33–35 V DC and ALM2 makes a
sound.
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Event Codes
– Then the output driver is OK. Check the ALM2

wires for short circuits. ACCESS 2
• If: The voltage < 33–35 V DC. HCM (DC)
CA411
Step 2: Make sure that the F9 TRAVEL ALARM 5942 10 5943 28 ALM2 NEG
menu is not set to off. + 2990 11 2991 29 ALM2 POS (36V)
ALM2
• If: The F9 TRAVEL ALARM menu is set to off. (TRAVEL) +BV B-
– Then set the F9 TRAVEL ALARM menu to for-

ward, reverse, or both.
Fig. 39 (16017)
• If: The F9 TRAVEL ALARM menu is set to forward,
reverse, or both.
Event Code 217
Event Code 216 short circuit.
DC lift trucks only
short circuit. Step 1: Make sure that the F9 TRAVEL ALARM
menu is not set to off. Use the ANALYZER Menu ►
DC lift trucks only A4.2.1 ALM2 to apply voltage to ALM2.
Step 1: Make sure that the F9 TRAVEL ALARM  The correct voltage = 33–35 Vdc.
menu is not set to off. Use the ANALYZER Menu ► • If: The voltage is 33–35 V DC.
A4.2.1 ALM2 to apply voltage to ALM2.
– Then the output driver is OK. Clear the event
 The correct voltage = 33–35 V DC.
code and monitor the lift truck.
• If: The voltage < 33–35 V DC.
– Then the output driver is OK. Clear the event
code and monitor the lift truck.
Step 2: Measure the voltage from battery positive to
• If: The voltage < 33–35 V DC.
the negative ALM2 wire.
– Then continue to Step 2.  The correct voltage = 33–35 V DC.
Step 2: Measure the voltage from battery positive to • If: The voltage is 33–35 V DC.
the negative ALM2 wire.
– Then there is a short circuit between ALM2 and
 The correct voltage = 33–35 V DC.
CA405-28. Make the necessary repairs or re-
• If: The voltage is 33–35 V DC. placements.
– Then there is a short circuit between ALM2 and • If: The voltage < 5 V DC.
CA405-28. Make the necessary repairs or re-
placements.
Step 3: Turn off the lift truck. Disconnect ALM2. Mea-
sure the resistance across ALM2.
– Then continue to Step 3.  The correct resistance is 35–45 Ω.
Step 3: Turn off the lift truck. Disconnect ALM2. Mea- • If: The resistance is < 35 Ω.
sure the resistance across ALM2.
– Then replace ALM2.
 The correct resistance is 35–45 Ω.
• If: The resistance is 35–45 Ω.
• If: The resistance is < 35 Ω.
– Then replace ALM2.
• If: The resistance is 35–45 Ω.
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Event Codes
– Then there is a problem in the wires or connec-

ACCESS 2 tions. Make the necessary repairs or replace-
HCM (DC) ments.
CA411
CA405
5942 10 5943 28 ALM2 NEG – Then replace ECR4.
+ 2990 11 2991 29 ALM2 POS (36V)
ALM2
(TRAVEL) +BV B-
ACCESS 2
HCM (DC)
Fig. 40 (16017) CA410 CA405

1 311 1 ECR4 POS (11.3V)
Event Code 218 2
3
544 2 ECR4 NEG (0.2V)
CA405
4
Pump motor encoder (ECR4) feedback event. 308
024 13 ECR4 CHA
025 14 ECR4 CHB
DC lift trucks only 540
+BV B-
Note: The ECR4 feedback does not equal the
Access 2 output.
Step 1: Use the ANALYZER Menu ► A2.2.8 ECR4 CA420
and A2.2.9 rpm target to monitor the rpm range. Re-

RED
cord the rpm range while operating the raise function. 3
BLUE
+11.3V M3
PUMP
CHB
 The correct range is 800–3,200 rpm. 4
WHITE
5 CHA ECR4
• If: The range is not 800–3,200 rpm. 6
BLACK
B-

• If: The range is 800–3,200 rpm.
Fig. 41 (16018)
Step 2: Measure the power supply voltage at the
pump motor (M3) CA420-3 (+) and CA420-6 (-).
Event Code 219
 The correct voltage ≈ 11.3 V DC. The pump motor (M3) U, W, and W voltage feedback
• If: The voltage ≈ 11.3 V DC. circuit is too low or too high.
– Then continue to Step 4. AC lift trucks only
• If: The voltage < 11.3 V DC. Note: If Event Code 222 flashes after the lift truck is
– Then continue to Step 3. turned on, then changes to Event Code 219, check for
Step 3: Measure the power supply voltage at an open circuit in the power circuit for the pump contac-
Access 2 CA405-1 (+) CA405-2 (-). tor (P).
 The correct voltage ≈ 11.3 Vdc. Step 1: Check the M3 U, V, and W cables for short
• If: The voltage ≈ 11.3 V DC. circuits. Make sure that the connections are correct
and secure.
– Then there is a problem in the wires or connec-
tions between Access 2 CA405 and M3 CA420. • If: The cables and the connections are not satisfac-
Make the necessary repairs or replacements. tory.
• If: The voltage < 11.3 V DC. – Then make the necessary repairs or replace-
ments.
• If: The cables and the connections are satisfactory.
Step 4: Turn off the lift truck. Check the ECR4 wires
for continuity from Access 2 CA405-13 (channel A) to – Then continue to Step 2.
M3 CA420-5. Then check the continuity from Access 2 Step 2: With the lift truck on and the operator on the
CA405-14 (channel B) to M3 CA420-4. floorboard (the presence pedal switches [DMS1,
• If: There is no continuity. DMS2, DMS3] are closed), make sure that the contacts
on the pump contactor are closed and that the pump
contactor operates correctly.
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• If: The pump contactor is not satisfactory.

ACCESS 2
– Then see the procedures for Event Code 222. HCM (AC)
• If: The pump contactor is satisfactory.
– Then continue to Step 3. W W CA420
Step 3: Check the pump contactor tips. Measure the V V
M3
TS3
PUMP
voltage drop across the tips. U U ECR4
• If: The voltage decreases > 0.5 V DC.

– Then replace the pump contactor tips. Fig. 43 (16019)
• If: The voltage decreases < 0.5 V DC.

Event Code 221
The pump contactor (P) has a short circuit.
ACCESS 2
HCM (AC) AC lift trucks only
Step 1: Measure the voltage at battery positive on
W W Access 2. Use battery negative on Access 2 as refer-
CA420
V V
M3
PUMP
TS3 ence.
ECR4
U U • If: The voltage > 5 V DC.
Fig. 42 (16019)
Event Code 220
Step 2: Remove the power cable to the pump contac-
Access 2 overload protection circuit. tor.
AC lift trucks only • If: The voltage decreases to 0 V DC.
Note: Make sure that the pump motor (M3) turns freely. – Then replace the pump contactor.
Step 1: Turn off the lift truck. Check the M3 U, V, and • If: The voltage does not decrease.
W cables for short circuits. Check the Access 2 power – Then replace Access 2.
cables for short circuits. Make sure that the connec-
tions are correct and secure.
ACCESS 2
• If: The cables and the connections are not satisfac- HCM (AC)
tory.
– Then make the necessary repairs or replace- W W
M3
V
ments.
V
PUMP
U U
• If: The cables and the connections are satisfactory.

Step 2: Disconnect the M3 U, V, and W cables. Make +BV BATT
sure that there is low resistance from the U to V, V to NEG
W, and U to W phases.
• If: The M3 motor winding are bad. Fig. 44 (15995)
– Then replace M3.

• If: The M3 motor windings are OK.
Event Code 222
– Then replace Access 2. There is no voltage at the Access 2 battery positive
terminal after the lift truck is turned on.
Note: If Event Code 222 flashes after the lift truck is
turned on, then changes to Event Code 219, check for
an open circuit in the power circuit for the pump contac-
tor (P).
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Step 1: With the lift truck on and the operator on the Note: The Access 2 capacitor charge does not in-
floorboard (the presence pedal switches [DMS1, crease when the operator turns on the lift truck and is
DMS2, DMS3] are closed), make sure that the pump on the floorboard (the presence pedal switches [DMS1,
contactor contacts are closed and that the pump con- DMS2, DMS3] are closed).
tactor operates correctly. Step 1: With the lift truck on and the operator on the
• If: The pump contactor stays open. floorboard (the presence pedal switches [DMS1,
– Then see the procedures for Event Code 221. DMS2, DMS3] are closed), measure the voltage be-
tween the battery positive and battery negative power
• If: The pump contactor is closed.
cable connections on Access 2.
Step 2: Measure the voltage between the battery
positive and battery negative power cable connections
on Access 2. • If: The voltage is 35–38 V DC.
• If: The voltage < 35 V DC. – Then replace Access 2.
• If: The voltage is 35–38 V DC. ACCESS 2
HCM (AC)
W W
M3
V V
PUMP
U U
ACCESS 2
HCM (AC)
W W
BATT
M3 +BV
V V
NEG
PUMP
U U
Fig. 46 (15995)
+BV BATT
NEG
Event Code 224
P
The feedback for the pump motor encoder (ECR4)
stops.
ACCESS 2
HCM (DC) AC lift trucks only
Note: The feedback for the pump motor encoder
(ECR4) stops.
Step 1: Turn off the lift truck and turn on the lift truck.
BATT
+BV -P NEG • If: The event code does not continue.
P M3
D A Step 2: Check the wires from Access 2 CA407-1,
PUMP CA407-2, CA407-3, and CA407-5, through CA410, to
M3 CA420-3, CA420-4, CA420-5, and CA420-6.
Fig. 45 (15998-01) • If: The wires are not satisfactory.
The Access 2 capacitor does not charge after the • If: The wires are satisfactory.
lift truck is turned on. – Then replace ECR4.
AC lift trucks only
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ELECTRICAL SYSTEM
Event Codes
• If: The M3 speed is not consistent.

ACCESS 2 – Then replace ECR4.
HCM (AC)
• If: The M3 speed is consistent.
CA410 CA407 – Then continue to Step 4.
1 314 1 ECR4 POS (11.3V)
2
Step 4: Check the condition of the wires between
546 2 ECR4 NEG (0.2V)
3
Access 2 and ECR4.
029 3 ECR4 CHB
4 • If: The wires are not satisfactory.
028 5 ECR4 CHA – Then make the necessary repairs or replace-
308 ments.
• If: The wires are satisfactory.
540
022
CA420
023
RED
3 +11.3V M3 ACCESS 2
4
BLUE CHB
PUMP HCM (DC)
WHITE CHA
5 ECR4 CA410 CA405
BLACK
6 B-
1 311 1 ECR4 POS (11.3V)
2
Fig. 47 (16377) 544 2 ECR4 NEG (0.2V)
3
CA405
4
Event Code 230 308
024
025
13 ECR4 CHA
14 ECR4 CHB
540
The pump motor (M3) temperature is too high. +BV B-
Note: The M3 internal temperature is more than

121 °C (250 °F).
CA420
Step 1: Use the ANALYZER Menu ► A2.2.12 M3
TEMP on Access 1 to check the M3 temperature. 3
RED
+11.3V M3
• If: There is no M3 temperature. 4
BLUE
CHB PUMP
WHITE
5 CHA
– Then check the wires between Access 2 and the BLACK
ECR4
6 B-
temperature sensor (TS3). Make the necessary
repairs or replacements.
• If: The M3 temperature is < 121 °C (250 °F). Fig. 48 (16018)
– Then turn off the lift truck and turn on the lift truck.
Monitor the lift truck.
• If: The M3 temperature > 121 °C (250 °F).
Step 2: Check to see if there were extreme duty cy-
cles or high ambient temperatures.
• If: There were extreme duty cycles or high ambient
temperatures.
– Then let the lift truck temperature become cool.
• If: The lift truck was not too hot because of the
above conditions.
Step 3: Use the ANALYZER Menu ► A2.2.8 ECR4
to check the speed of M3.
Note: M3 can become too hot because of incorrect
feedback from the pump motor encoder (ECR4).
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Event Codes

ACCESS 2 Step 3: If the lift truck has an accessory, check the
HCM (AC)
hydraulic system to make sure that it is correct.
CA410 CA407 Step 4: Check the relief valve (PRVA and RVA) pres-
1 314 1 ECR4 POS (11.3V) sures to make sure that they are correct.
2 546 2 ECR4 NEG (0.2V) Step 5: See the HYDRAULIC / Accessory Clamp
3 029 3 ECR4 CHB Set-Up to make sure that the flow rates (accessory hy-
4
draulics) for the lift pump are correct.
028 5 ECR4 CHA
308
Event Code 300
540
022
There is no CAN communication between
CA420 Access 3™ and Access 1.
023
RED
Note: This event occurs when the lift truck is turned on,
3 +11.3V M3
PUMP
during standby (the line contactor [L] is open), or during
BLUE
4
WHITE
CHB
the operation of the lift truck.
5 CHA ECR4
6
BLACK
B-
Step 1: Check the battery positive and battery nega-
tive power cable connections on Access 3™.
(16377) • If: The connections are not satisfactory.
The Access 2 temperature is too high. • If: The connections are satisfactory.
Note: The Access 2 internal temperature is more than – Then continue to Step 2.
110 °C (230 °F). Step 2: Turn off the lift truck. Measure the resistance
Step 1: With the lift truck on and the operator on the on the distribution panel across the CAN wires at
floorboard (the presence pedal switches [DMS1, CA201-12 (high) and CA201-13 (low).
DMS2, DMS3] are closed), connect a DVOM to the  The correct resistance ≈ 60 Ω.
module fan (FAN2). Use the ANALYZER Menu ► • If: The resistance ≈ 60 Ω.
A4.3.2 FAN2 to operate FAN2. – Then the CAN communication path is OK. Con-
• If: FAN2 does not operate and the voltage is 32– tinue to Step 4.
37 V DC. • If: The resistance ≈ 120 Ω.
– Then replace FAN2. – Then continue to Step 3.
• If: FAN2 does not operate and the voltage = Step 3: The connection between Access 3™ and
0 V DC. Access 1 is bad. Check for loose connections at
– Then continue to Step 2. Access 2 CA401-1 and CA401-6, or Access 1
• If: FAN2 operates. CA215-18 and CA215-19.
– Then check FAN2 for blockage. Continue to Step • If: The connections are loose.
3. – Then make the necessary repairs or replace-
Step 2: With the lift truck on and the operator on the ments.
floorboard (the presence pedal switches [DMS1, • If: The connections are satisfactory.
DMS2, DMS3] are closed), connect a DVOM to – Then continue to Step 4.
Access 3™ CA403-28 (-) and CA403-29 (+). Use the
ANALYZER Menu ► A4.3.2 FAN2 to operate FAN2.
resistance across the Access 1 CAN wires at
• If: The voltage is 32–37 V DC. CA215-18 (low) and CA215-19 (high).
– Then check the wires between Access 3™  The correct resistance ≈ 120 Ω.
CA403-28 (-), CA403-29 (+), and FAN2. Make • If: The resistance ≈ 120 Ω.
the necessary repairs or replacements.
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Event Codes
• If: The resistance ≠ 120 Ω. Event Code 301

Access 3™ overload protection circuit.
Step 5: Disconnect Access 3™ CA401. Connect a
jumper across Access 3™ CA401-2 and CA401-4. Step 1: Use a lifting device to lift the lift truck to keep
Measure the resistance from CA401-1 to CA401-6. the drive tires off the floor. Use hardwood blocks to sup-
 The correct resistance ≈ 120 Ω. port the lift truck. See the SAFETY / Control of Hazard-
ous Energy / Lifting and Blocking.
Step 2: Release the parking brakes (BRK1 and
– Then continue to Step 6. BRK2). See the SAFETY / Control of Hazardous En-
• If: The resistance ≠ 120 Ω. ergy / Brake Release Instructions.
– Then replace Access 3™. Step 3: Turn the drive tires manually to make sure
Step 6: Check the CAN low wire for continuity from that the traction motors (M1 and M2) are not locked.
Access 3™ CA406-1 to Access 1 CA215-18. Check • If: M1 and M2 do not turn freely.
the CAN high wire for continuity from Access 3™ – Then check for problems that are internal to M1,
CA401-1 to Access 1 CA215-19. M2, or the drive unit. Make the necessary repairs
• If: There is no continuity in the CAN wires. or replacements.
– Then there is an open circuit. Make the neces- • If: M1 and M2 turn freely.
sary repairs or replacements. – Then continue to Step 4.
• If: There is continuity. Step 4: Check the power cable connections at
– Then monitor the lift truck. Access 3™ and the M1 and M2 power cables for short
circuits. Make sure that the power cables are con-
nected to the correct terminals on M1, M2, and
Access 3™.
• If: The power cable connections are loose, have
DISTRIBUTION ACCESS 3
PANEL TCM short circuits, or are not on the correct terminals.
CA401 – Then make the necessary repairs or replace-
CA202
1 003 1
CAN H ments.
CAN H 120 Ohm
CAN L 2 004 2 Resistor
CAN_T
• If: The power cable connections are tight, do not
4 CAN_T have short circuits, and are on the correct terminals.
CA201
CAN H 12
6 CAN L – Then continue to Step 5.
CAN L 13
Step 5: Disconnect the U, V, and W cables from M1
and M2. Check the continuity of the U, V, and W cables
from Access 3™ to M1 and M2.
ACCESS 1 – Then make the necessary repairs or replace-
DCM
ments.
CA215
CAN LOW
120 Ohm 18 002
Resistor 19 001
CAN HIGH
Fig. 49 (15742-01)
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ELECTRICAL SYSTEM
Event Codes
ACCESS 3 ACCESS 3
TCM TCM
WS W
CA425 WS W
VS V M2 VS M2
TS2 V
LH LH
US U ECR2 US U
WM W CA426 WM W
VM M1 TS1 M1
V
RH VM V
ECR1 RH
UM U
UM U
+BV BATT
Fig. 50 (15743) L
NEG
Event Code 302

Fig. 51 (15749-01)
The voltage feedback for the traction motors (M1 or
M2) is too low or too high.
Note: If Event Code 307 flashes after the lift truck is
Event Code 303
turned on, then changes to Event Code 302, check for The Access 3™ voltage is too low or too high.
an open circuit in the power circuit for the line contactor
Step 1: Disconnect the battery. Measure and record
(L).
the voltage between battery positive and battery nega-
Step 1: With the lift truck on and the operator on the tive of the battery connector. Connect the battery and
floorboard (the presence pedal switches [DMS1, turn on the lift truck. Use the CALIBRATION Menu ►
DMS2, DMS3] are closed), make sure that the contacts C3.4 BATTERY ADJUST to calibrate the battery. Turn
on the line contactor are closed. off the lift truck and then turn on the lift truck.
• If: The line contactor is bad. • If: The event code does not continue.
– Then see the procedures for Event Code 311. – Then monitor the lift truck.
• If: The line contactor is OK. • If: The event code continues.
Step 2: Measure the voltage between the battery Step 2: With the lift truck on and the operator on the
positive and battery negative power cable connections floorboard (the presence pedal switches [DMS1,
on Access 3™. DMS2, DMS3] are closed), measure the voltage be-
• If: The voltage < 35 V DC. tween the battery positive and battery negative power
– Then see the procedures for Event Code 303. cable connections on Access 3™.
 The voltage = the voltage in Step 1 if there is key
• If: The voltage = 35–38 V DC.
switch (KYS) input voltage at Access 3™
– Then continue to Step 3. CA403-3, and if the line contactor (L) is closed.
Step 3: Check the power cable connections at  The voltage is approximately 2 V DC less than
Access 3™. Make sure that the power cables are con- the voltage in Step 1 if there is KYS input volt-
nected to the correct terminals on M1, M2, and age at Access 3™ CA403-3, and if the line con-
Access 3™. tactor circuit is open.
• If: The power cable connections are loose or are  The voltage decreases to 0 V DC if there is no
not on the correct terminals. KYS input voltage at Access 3™ CA403-3.
– Then make the necessary repairs or replace- • If: The voltage is 32–34 V DC.
ments. – Then check the fuse (FU1), the condition of the
• If: The power cable connections are tight and are line contactor tips, and the power cable connec-
on the correct terminals. tions between the battery connector and
Access 3™. Make the necessary repairs or re-
placements.
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Event Codes
• If: The voltage decreases.

DISTRIBUTION
• If: The voltage = 0 V DC. PANEL
CA206
+BV (FU5) KEY 1
Access 3™ and battery positive on the battery.
FU5
TCM/HCM
Make the necessary repairs or replacements. ACCESS 3
TCM
KYS 3 KEYSWITCH
Step 4: Measure the KYS input voltage (+) at 2914
(+BV = CLOSED,
FU3
Access 3™ CA403-3. Use battery negative on IGN
0V = OPEN)
Access 3™ as reference. OFF K1

+BV BATT
• If: The voltage < 35 V DC. FU1
L
NEG

– Then replace Access 3™. Fig. 52 (15750)
Step 5: Make sure that the correct battery is installed
and charged. Event Code 304
• If: The battery is not satisfactory.
The output for the traction motor (M1 or M2) is too
– Then make the necessary repairs or replace- low.
ments.
• If: The battery is satisfactory. the power cable connections on M1 and M2. Use bat-
– Then check for an open circuit between the fuse tery negative on Access 3™ as reference.
(FU3), KYS, the relay (K1) tips, the fuse (FU5), • If: The voltage < 15 V DC.
and Access 3™ CA403-3. Make the necessary
repairs or replacements. – Then continue to Step 2.
Access 3™ and battery positive on the battery.
the M1 and M2 outputs (U, V, and W) on Access 3™.
Use battery negative on Access 3™ as reference.
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ELECTRICAL SYSTEM
Event Codes
• If: The voltage = 15–20 V DC. • If: The line contactor tips are welded.
– Then continue to Step 4. – Then repair or replace the line contactor tips or
• If: The voltage > 20 V DC. the line contactor as necessary.
– Then replace Access 3™. • If: The line contactor tips are satisfactory.
Step 4: Make sure that the power cables are con- – Then continue to Step 2.
nected correctly between M1, M2, and Access 3™. Step 2: With the lift truck off and the battery un-
• If: The power cables are not connected correctly. plugged, measure the voltage between battery positive
and battery negative on Access 3™.
– Then correct the connections.
– Then there is a short circuit between the battery
and Access 3™. Make the necessary repairs or
Step 5: Remove the power cables from M1 and M2. replacements.
Measure and record the resistance across the phases
• If: The voltage decreases to or = 0 V DC.
(U to V), (U to W), (V to W).
– Then replace M1 or M2. ACCESS 3
TCM
+BV BATT
NEG
ACCESS 3 L
TCM
WS W
Fig. 54 (15752)
VS V M2
LH
Event Code 307
US U
WM W There is no voltage at the Access 3™ battery posi-

M1
VM V
RH tive terminal after the lift truck is turned on.
UM U
If Event Code 307 flashes after the lift truck is turned

BATT on, then changes to Event Code 302, check for an
+BV
L
NEG open circuit in the power circuit for the line contactor
(L).
Fig. 53 (15749-01) floorboard (the presence pedal switches [DMS1,
DMS2, DMS3] are closed), make sure that the line con-
tactor contacts are closed.
Event Code 305 • If: The line contactor is bad.
The output for the traction motor (M1 or M2) is too – Then see the procedures for Event Code 311.
high. • If: The line contactor is OK.
Possible cause: – Then continue to Step 2.
Step 2: Measure the voltage between the battery
• an open circuit in the fuse (FU1) during plugging. positive and battery negative power cable connections
Step 1: See the procedures for Event Code 304. on Access 3™.
Event Code 306 – Then see the procedures for Event Code 303.
There is voltage at the Access 3 battery positive • If: The voltage = 35–38 V DC.
terminal before the lift truck is turned on. – Then replace Access 3™.
Step 1: Check the line contactor (L) tips.
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Event Codes
ACCESS 3
Event Code 309
TCM
The Access 3™ capacitor does not charge after the
lift truck is turned on.
+BV BATT Note: The power capacitor charge does not increase
NEG
L when the lift truck is on and the operator is on the floor-
DMS3] are closed).
Fig. 55 (15752)
Event Code 308 DMS2, DMS3] are closed), measure the voltage be-
tween the battery positive and battery negative power
Access 3™ received the incorrect voltage from the cable connections on Access 3™.
current sensor. • If: The voltage < 35 V DC.
Step 1: Make sure that the power cables are con- – Then see the procedures for Event Code 303.
nected correctly between the traction motors (M1 and
M2) and Access 3™.
– Then correct the power cables. ACCESS 3
• If: The power cables are connected correctly. TCM

Step 2: Remove the power cables from M1 and M2. BATT
+BV
Measure and record the resistance across the phases L
NEG
(U to V), (U to W), (V to W).
Fig. 57 (15752)
– Then replace M1 or M2.
Event Code 310
The Access 3™ CAN communication is too low or
ACCESS 3 too high.
TCM
Step 1: See the procedures for Event Code 300.
WS
Event Code 311
W
VS V M2
LH
US U
Event Code 311 and Event Code 313: The line con-
WM W
M1 tactor (P) coil has a short circuit.
VM V
RH
UM U
Event Code 312: The line contactor driver has an

BATT
open circuit.
+BV
NEG
L This is for Event Code 311 through 313
Step 1: Disconnect Access 3™ CA403. Measure the
resistance between CA403-26 and CA403-27 on the
Fig. 56 (15749-01) wiring harness side.
 The correct resistance is 70–78 Ω.
• If: The resistance ≠ 70–78 Ω.
• If: The resistance = 70–78 Ω.
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Event Codes
– Then replace Access 3™. – Then make the necessary repairs or replace-
Step 2: Disconnect the wires from the line contactor ments.
coil. Measure the resistance across the coil. • If: The connections and the continuity are satisfac-
 The correct resistance = 70–78 Ω. tory.
• If: The resistance ≠ 70–78 Ω. – Then continue to Step 5.
– Then replace the line contactor coil. Step 5: With the lift truck on, measure the voltage at
• If: The resistance = 70–78 Ω. Access 3™ CA403-1 and CA403-2 for ECR1, and at
CA403-11 and CA403-12 for ECR2.
– Then the wires between Access 3™ CA403-26,
 The correct voltage ≈ 11.3 V.
CA403-27, and the line contactor coil are bad.
Make the necessary repairs or replacements. • If: The voltage = 11–12 V.
ACCESS 3 • If: The voltage ≠ 11–12 V.
TCM
LINE
CA403 CONTACTOR Step 6: Disconnect the ECR2 CA425 and ECR1
CA426 connections separately.
LINE CONTACTOR NEG 26 5910 L
LINE CONTACTOR POS 27 2966 Check to see if the M1 or M2 speed is correct.
Check for 12 V DC at Access 3™ CA403-1 and
Fig. 58 (15626) CA403-2 for ECR1, and CA403-11 and CA403-12 for
ECR2.
Event Code 314 Note: If ECR1 or ECR2 have a short circuit, that could
affect the 12 V DC supply from Access 3™.
Traction motor encoders (ECR1 or ECR2) event. • If: There is M1 or M2 speed, or 12 Vdc at
Step 1: Check the traction motor (M1 and M2) cir- Access 3™ CA403-1 and CA403-2 for ECR1, and
cuits to find which one is bad. CA403-11 and CA403-12 for ECR2.
Step 2: Use a lifting device to lift the lift truck to keep – Then replace the applicable component (M1, M2,
the drive tires off the floor. Use hardwood blocks to sup- ECR1, or ECR2).
port the lift truck. See SAFETY ► Control of Hazard-
ous Energy ► Lifting and Blocking.
ACCESS 3
Step 3: Use the ANALYZER Menu ► A2.3.5 ECR1 TCM
(M1) and A2.3.6 ECR2 (M2) to monitor the M1 and M2
rpm. Push the multi-task control handle forward. WS W
CA425
M2
VS
• If: The M1 or M2 rpm = 0. TS2
V
LH
US U
AB ECR2
– Then the M1 or M2 circuit is bad. Make the nec- CA403
essary repairs or replacements. ECR2 POS (LH) 11 306
• If: The M1 and M2 rpm = 0. ECR2 NEG (LH) 12 536
– Then continue to Step 4. ECR2 CHA (LH) 22 020

ECR2 CHB (LH) 23 021
Step 4: Check the connections at Access 3™
CA403-1, CA403-2, CA403-13, and CA403-14 for WM W
M1 CA426
ECR1. VM V RH TS1
ECR1
UM U AB
Check the connections at Access 3™ CA403-11, CA403
CA403-12, CA403-22, and CA403-23 for ECR2. ECR1 POS (RH) 1 305
Check the connections at M1 CA425 and M2 CA426. ECR1 NEG (RH) 2 535
ECR1 CHA (RH) 13 018

Check the continuity from Access 3™ CA403 to M1
ECR1 CHB (RH) 14 019
CA425 and M2 CA426.
• If: The connections or the continuity are not satis-
factory. Fig. 59 (15627)
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Event Codes
Event Code 315 – Then calibrate POT4 and monitor the lift truck.
• If: The angle degrees are incorrect.
The battery voltage at Access 3™ is incorrect. – Then continue to Step 2.
Step 1: Make sure that the battery has the correct Step 2: Use the ANALYZER Menu ► A2.3.8.1 VOLT
specifications for the lift truck and duty cycle. Check the to show the POT4 voltage in relation to the drive tire
charge of the battery.
position.
• If: The battery is correct.  The correct voltage ≈ 1.6 V when the steer tiller
– Then continue to Step 2. is turned fully counterclockwise.
• If: The battery is not correct.  The correct voltage ≈ 5.2 V when the steer tiller
– Then replace the battery as necessary. is turned straight.
 The correct voltage ≈ 8.9 V when the steer tiller
Step 2: Disconnect the battery. Measure and record
is turned fully clockwise.
the voltage between battery positive and battery nega-
tive of the battery connector. Connect the battery and • If: The voltage range = 1.6–8.9 V.
turn on the lift truck. Use the CALIBRATION Menu ► – Then continue to Step 3.
C3.4 BATTERY ADJUST to calibrate the battery. Turn • If: The voltage range ≠ 1.6–8.9 V.
off the lift truck and turn on the lift truck.
• If: The event code does not continue.
Step 3: Measure the POT4 voltage at Access 3™
– Then monitor the lift truck. CA403-17. Use distribution panel TP6 battery negative
• If: The event code continues. as reference.
– Then replace Access 3™.  The correct voltage ≈ 1.6 V when the steer tiller
is turned fully counterclockwise.
ACCESS 3  The correct voltage ≈ 5.2 V when the steer tiller
TCM is turned straight.
 The correct voltage ≈ 8.9 V when the steer tiller
is turned fully clockwise.
+BV BATT
NEG • If: The voltage range ≠ 1.6–8.9 V.
L
– Then the wires or the connections between
Access 3™ CA403-17 and POT4 CA601-C are
Fig. 60 (15752) bad. Make the necessary repairs or replace-
ments.
Event Code 316 • If: The voltage = 1.6–8.9 V.
The Access 3™ internal communication is out of
range. Step 4: Measure the voltage between POT4
CA601-A (+) and CA601-B (-).
 The correct voltage = 11–11.3 V DC.
• If: The voltage = 11–11.3 V DC.
Event Code 318 – Then replace POT4.
The steer potentiometer (POT4) voltage is too low • If: The voltage ≠ 11–11.3 V DC.
or too high.
Step 1: Use the ANALYZER Menu ► A2.3.8.2 AN-
Step 5: Measure the voltage supply to POT4 be-
GLE to show the degree of the POT4 angle in relation
tween Access 3™ CA403-16 (+) and CA403-15 (-).
to the steer tiller.
 The correct voltage = 11–11.3 V DC.
 The correct angle ≈ -90° when the steer tiller is
turned fully counterclockwise. • If: The voltage = 11–11.3 V DC.
 The correct angle ≈ 0° when the steer tiller is – Then check the wires and the connections be-
turned straight. tween Access 3™ CA403 and POT4 CA601.
 The correct angle ≈ 90° when the steer tiller is Make the necessary repairs or replacements.
turned fully clockwise. • If: The voltage ≠ 11–11.3 V DC.
• If: The angles are correct. – Then replace Access 3™.
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ELECTRICAL SYSTEM
Event Codes

ACCESS 3
TCM
ments.
• If: The RPS1 wires are satisfactory.
CA403 CA601 POT4
POT4 POS (11.3V) 16 307 A – Then continue to Step 4.
POT4 NEG (0.2V) 15 537 B
POT4 WIPER (0.2-11.3V) 17 109 C
STR
Step 4: Check the power supply to RPS1 CA606-1
and CA606-3.
+BV BATT
FU1
L
NEG
• If: The power supply is not correct to RPS1.
Fig. 61 (15765)
TP6
• If: The power supply is correct to RPS1.

Event Code 319
Step 5: Check the wires and the voltage from
The brake switch (BRKS) does not open or close Access 3™ CA403-19 and CA403-33.
within the 5–50% of the brake pedal range of move- • If: The power supply is correct from Access 3™.
ment.
– Then repair the wires from Access 3™ CA403-19
Step 1: Use the ANALYZER Menu ► A2.3.9.2 BRKS and CA403-33 to RPS1 CA606-1 and CA606-3.
on Access 1 and slowly push and release the brake
• If: The power supply is not correct from Access 3™.
pedal to make sure that BRKS operates correctly.
 When brake pedal is slowly pushed and BRKS – Then replace Access 3™.
changes from 1 to 0, Access 1 must show 18– Step 6: Measure the RPS1 output voltage.
35%.  The correct output voltage = 0.5–4.5 V DC at
 When the brake pedal is slowly released and RPS1 CA606-2 and CA606-3.
BRKS changes from 0 to 1, Access 1 must show • If: The output voltage ≠ 0.5–4.5 V DC.
18–35%.
– Then replace RPS1.
• If: The BRKS change is not 18–35%.
• If: The output voltage = 0.5–4.5 V DC.
– Then adjust the ANALYZER Menu ► A2.3.9.2
BRKS to open or close BRKS at 22–27%. Use
the CALIBRATION Menu ► C3.3 BRAKE POT
on Access 1 to calibrate the brake pedal sensor
(RPS1) after adjusting BRKS. DISTRIBUTION
PANEL
• If: BRKS stays at 0 at 1 regardless of the brake TP5

pedal position. CA207
RPS1 POS (+5V)

CA605 CA606
VIO +5V
4 701 1 1
– Then check the condition of BRKS and the BRKS

BRN RPS1
RPS1 OUTPUT (0.5-4.5V) 5 104 2 2 (BRK)
GRN
RPS1 NEG (0.2V) 6 523 3 3
circuit for an open circuit or short circuit. Make the
CA207 CA605
necessary repairs or replacements. +BV (KYS) 10 2910 4
BLK
BRKS
BLU
• If: BRKS opens or closes at irregular intervals.
+BV (BRKS)
7 2907 5
CA201 CA201
– Then replace BRKS.

TP4
6 9 2904
ACCESS 1 PWR
+BV (KYS) ACCESS 3
• If: RPS1 does not open or close, or opens or closes TCM
at irregular intervals. CA403

BRAKE SWITCH (BRKS) 9
ACCESS 1 CA403
DCM
Step 2: Check the linkage. RPS1 INPUT (BRK) (0.5-4.5V) 18
CA215 RPS1 NEG (BRK) (0.2V) 19
• If: The linkage does not move freely or is loose. ACCESS 1 PWR +BV (KYS) 14
RPS1 POS (BRK) (11.3V) 33

2901
ments.
• If: The linkage is satisfactory.
Fig. 62 (15766-01)
Step 3: Check the RPS1 wires.
• If: The RPS1 wires are not satisfactory.
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Event Code 330

The temperature in the traction motors (M1 or M2) ACCESS 3
TCM
is too high.
Note: The M1 or M2 internal temperature is more than WS W
M2 CA425
121 °C (250 °F). VS V
LH TS2
US U
AB ECR2
Step 1: Use the ANALYZER Menu ► A2.3.13 M1
CA403
TEMP and A2.3.14 M2 TEMP to check the M1 and M2
ECR2 POS (LH) 11
temperatures. 306
ECR2 NEG (LH) 12 536
• If: There is no M1 or M2 temperature.
ECR2 CHA (LH) 22 020
– Then check the wires between Access 3™ and ECR2 CHB (LH) 23 021
the temperature sensors (TS1 and TS2). Make
the necessary repairs or replacements. WM W
M1 CA426
VM V RH TS1
• If: The M1 or M2 temperature is < 121 °C (250 °F). UM U AB ECR1
– Then turn off the lift truck and turn on the lift truck. CA403
Monitor the lift truck. ECR1 POS (RH) 1 305
• If: The M1 or M2 temperature > 121 °C (250 °F). ECR1 NEG (RH) 2 535
– Then continue to Step 2. ECR1 CHA (RH) 13 018

ECR1 CHB (RH) 14 019
Step 2: Check to see if there were extreme duty cy-
cles or high ambient temperatures.
• If: There were extreme duty cycles or high ambient Fig. 63 (15627)
temperatures.
– Then let the lift truck temperature become cool. Event Code 331
• If: The lift truck was not too hot because of the
above conditions. The Access 3™ temperature is too high.
– Then continue to Step 3. Note: The Access 3™ internal temperature is more
than 110 °C (230 °F).
and A2.3.6 ECR2 to check the speed of M1 and M2. Step 1: See the procedures for Event Code 231.
Note: M1 or M2 can become too hot because of incor-
rect feedback from the traction motor encoders (ECR1 Event Code 399
and ECR2).
• If: The M1 or M2 speed is not consistent. The software is not compatible between Access 1
and Access 3™.
– Then replace ECR1 or ECR2.
• If: The M1 or M2 speed is consistent.
– Then check the wires between Access 3™ and
ECR1 or ECR2. Replace Access 3™ if the wires Event Code 700
are satisfactory.
Access 7 memory hardware event.
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Event Code 701

The coil on the auxiliary proportional valve (SPA)
has an open circuit.
Note: This event code occurs if there is an open circuit
between SPA and the Access 7 CA230-2 driver. CA610
Step 1: Connect a DVOM to the SPA coil. Use the
ANALYZER Menu ► A4.4.2 SPA to apply voltage to 8
5935
SPA + 2982
the SPA coil. SVBY + 2983
5937
 The correct voltage ≈ 7 V DC. 10 (TOP) +
SVA1A
2984
(BTM) + 2985
• If: The voltage ≈ 7 V DC. 12
2986
SVA1B
– Then replace SPA. +BV SV PWR

• If: The voltage ≈ 0 V DC.
Step 2: Connect a DVOM to SPA and battery posi- ACCESS 7
ACM
tive. Use the ANALYZER Menu ► A4.4.2 SPA to apply
voltage from SPA (-) to battery positive. CA230
• If: The voltage ≈ 0 V DC. 5920 2 SPA-

5925 7 SVA1A
• If: The voltage ≈ battery positive.
– Then continue to Step 4. 2949 12 SV PWR OUT
Step 3: Connect a DVOM to the Access 7 CA230-2
(-) and battery positive. Use the ANALYZER Menu ►
A4.4.2 SPA to apply voltage from Access 7 CA230-2 (-)
to battery positive. Fig. 64 (16036)
– Then the wires from Access 7 CA230-2 (-) to Event Code 702
SPA have an open circuit. Make the necessary
repairs or replacements. The coil on the lower proportional valve (SPL) has
• If: The voltage ≈ 0 V DC. an open circuit.
– Then replace Access 7. Note: This event code occurs if there is an open circuit
Step 4: Connect a DVOM to the Access 7 CA230-12 between SPL and the Access 7 CA230-1 driver.
(+) and battery negative. Use the ANALYZER Menu ► Step 1: Connect a DVOM to the SPL coil. Use the
A4.4.2 SPA to apply voltage from Access 7 CA230-12 ANALYZER Menu ► A4.4.1 SPL to apply voltage to
(+) to battery negative. the SPL coil.
• If: The voltage ≈ 7 V DC.  The correct voltage ≈ 23 V DC.
– Then the wires from Access 7 CA230-12 (+) to • If: The voltage ≈ 23 V DC.
SPA have an open circuit. Make the necessary – Then replace SPL.
repairs or replacements. • If: The voltage ≈ 0 V DC.
• If: The voltage ≈ 0 V DC. – Then continue to Step 2.
– Then replace Access 7. Step 2: Connect a DVOM to SPL and battery posi-
tive. Use the ANALYZER Menu ► A4.4.1 SPL to apply
voltage from SPL (-) to battery positive.
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Step 3: Connect a DVOM to the Access 7 CA230-1 (-

) and battery positive. Use the ANALYZER Menu ►
Event Code 703
A4.4.1 SPL to apply voltage from Access 7 CA230-1 (-)
to battery positive. The coil on the second accessory solenoid
(SVA2A) has an open circuit.
– Then the wires from Access 7 CA230-1 (-) to SPL between SVA2A and the Access 7 CA230-9 driver.
have an open circuit. Make the necessary repairs
Step 1: Connect a DVOM to the SVA2A coil. Use the
or replacements.
ANALYZER Menu ► A4.4.9 SVA2A to apply voltage to
• If: The voltage ≈ 0 V DC. the SVA2A coil.
– Then replace Access 7.  The correct voltage ≈ 30 V DC.
Step 4: Connect a DVOM to the Access 7 CA230-12 • If: The voltage ≈ 30 V DC.
(+) and battery negative. Use the ANALYZER Menu ► – Then replace SVA2A.
A4.4.1 SPL to apply voltage from Access 7 CA230-12
(+) to battery negative.
Step 2: Connect a DVOM to SVA2A and battery pos-
– Then the wires from Access 7 CA230-12 (+) to
itive. Use the ANALYZER Menu ► A4.4.9 SVA2A to
SPL have an open circuit. Make the necessary
apply voltage from SVA2A (-) to battery positive.
MANIFOLD BLOCK ASSEMBLY – Then continue to Step 4.
CA610
Step 3: Connect a DVOM to the Access 7 CA230-9 (-
) and battery positive. Use the ANALYZER Menu ►
5929
2 SPL +
A4.4.9 SVA2A to apply voltage from Access 7 CA230-9
(-) to battery positive.
(BTM)
SVA1B + • If: The voltage ≈ battery positive.
2986
12 – Then the wires from Access 7 CA230-9 (-) to
+BV SV PWR SVA2A have an open circuit. Make the neces-
ACCESS 7 – Then replace Access 7.
ACM
CA230 (+) and battery negative. Use the ANALYZER Menu ►
5919 1 SPL- A4.4.9 SVA2A to apply voltage from Access 7
CA230-12 (+) to battery negative.
2949 12 SV PWR OUT SVA2A have an open circuit. Make the neces-
Fig. 65 (16037) – Then replace Access 7.
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CA610
– Then the wires from Access 7 CA230-7 (-) to
SVA1B have an open circuit. Make the neces-
5930 (TOP)
+
3 SVA2A • If: The voltage ≈ 0 V DC.
(BTM) – Then replace Access 7.
SVA1B +
2986 Step 4: Connect a DVOM to the Access 7 CA230-12
12
(+) and battery negative. Use the ANALYZER Menu ►
+BV SV PWR A4.4.8 SVA1B to apply voltage from Access 7
ACCESS 7 – Then the wires from Access 7 CA230-12 (+) to
ACM
SVA1B have an open circuit. Make the neces-
CA230
5920 9 SVA2A-
2949 12 SV PWR OUT
CA610
Fig. 66 (16038) 5937 (TOP) +
10 2984
SVA1A
(BTM) + 2985
Event Code 704
SVA1B
2986
12
+BV SV PWR
The coil on the first accessory solenoid (SVA1B)
Note: This event code occurs if there is an open circuit ACCESS 7
between SVA1B and the Access 7 CA230-7 driver. ACM
Step 1: Connect a DVOM to the SVA1B coil. Use the

CA230
ANALYZER Menu ► A4.4.8 SVA1B to apply voltage to
5925 7 SVA1A-
the SVA1B coil.
 The correct voltage ≈ 30 V DC.
– Then replace SVA1B. 2949 12 SV PWR OUT
Step 2: Connect a DVOM to SVA1B and battery pos- Fig. 67 (16039)
itive. Use the ANALYZER Menu ► A4.4.8 SVA1B to
apply voltage from SVA1B (-) to battery positive. Event Code 705
– Then continue to Step 3. The coil on the first accessory solenoid (SVA1A)
between SVA1A and the Access 7 CA230-8 driver.
A4.4.8 SVA1B to apply voltage from Access 7 CA230-7
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Step 1: Connect a DVOM to the SVA1A coil. Use the

ANALYZER Menu ► A4.4.7 SVA1A to apply voltage to
the SVA1A coil.
CA610
• If: The voltage ≈ 30 V DC. 11
5938 (BTM) +
SVA1B 2985
2986
– Then replace SVA1A. 12
• If: The voltage ≈ 0 V DC. +BV SV PWR
Step 2: Connect a DVOM to SVA1A and battery pos-
itive. Use the ANALYZER Menu ► A4.4.7 SVA1A to ACCESS 7
apply voltage from SVA1A (-) to battery positive. ACM
CA230
5926 8 SVA1B-
(-) and battery positive. Use the ANALYZER Menu ► 2949 12 SV PWR OUT
A4.4.7 SVA1A to apply voltage from Access 7 CA230-8
• If: The voltage ≈ battery positive. Fig. 68 (16040)

SVA1A have an open circuit. Make the neces- Event Code 706
• If: The voltage ≈ 0 V DC. The coil on the tilt retract solenoid (SVTR) has an
open circuit.
between SVTR and the Access 7 CA230-4 driver.
A4.4.7 SVA1A to apply voltage from Access 7 Step 1: Connect a DVOM to the SVTR coil. Use the
CA230-12 (+) to battery negative. ANALYZER Menu ► A4.4.4 SVTR to apply voltage to
the SVTR coil.
SVA1A have an open circuit. Make the neces-
sary repairs or replacements. – Then replace SVTR.
• If: The voltage ≈ 0 V DC. • If: The voltage ≈ 0 V DC.
– Then replace Access 7. – Then continue to Step 2.
Step 2: Connect a DVOM to SVTR and battery posi-
tive. Use the ANALYZER Menu ► A4.4.4 SVTR to ap-
ply voltage from SVTR (-) to battery positive.
A4.4.4 SVTR to apply voltage from Access 7 CA230-4
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– Then the wires from Access 7 CA230-4 (-) to • If: The voltage ≈ 21 V DC.
SVTR have an open circuit. Make the necessary – Then replace SVTE.
Step 2: Connect a DVOM to SVTE and battery posi-
Step 4: Connect a DVOM to the Access 7 CA230-12 tive. Use the ANALYZER Menu ► A4.4.3 SVTE to ap-
(+) and battery negative. Use the ANALYZER Menu ► ply voltage from SVTE (-) to battery positive.
A4.4.4 SVTR to apply voltage from Access 7
SVTR have an open circuit. Make the necessary – Then continue to Step 4.
repairs or replacements. Step 3: Connect a DVOM to the Access 7 CA230-3 (-
• If: The voltage ≈ 0 V DC. ) and battery positive. Use the ANALYZER Menu ►
A4.4.3 SVTE to apply voltage from Access 7 CA230-3
MANIFOLD BLOCK ASSEMBLY • If: The voltage ≈ battery positive.
CA610
SVTE have an open circuit. Make the necessary
5932 (TOP)
6 SVTR
+
(BTM)
SVA1B +
2986
12
+BV SV PWR (+) and battery negative. Use the ANALYZER Menu ►
A4.4.3 SVTE to apply voltage from Access 7 CA230-12
(+) to battery negative.
ACCESS 7 • If: The voltage ≈ 21 V DC.
ACM
SVTE have an open circuit. Make the necessary
CA230
5922 4 SVTR-
2949 12 SV PWR OUT
Fig. 69 (16041-01)
Event Code 707

The coil on the tilt extend solenoid (SVTE) has an
open circuit.
between SVTE and the Access 7 CA230-3 driver.
Step 1: Connect a DVOM to the SVTE coil. Use the
ANALYZER Menu ► A4.4.3 SVTE to apply voltage to
the SVTE coil.
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MANIFOLD BLOCK ASSEMBLY – Then the wires from Access 7 CA230-6 (-) to
CA610 PRVA have an open circuit. Make the necessary
5933 (BTM) +
5 STVE • If: The voltage ≈ 0 V DC.
(BTM) – Then replace Access 7.
SVA1B +
2986 Step 4: Connect a DVOM to the Access 7 CA230-12
12
+BV SV PWR A4.4.6 PRVA to apply voltage from Access 7
ACCESS 7
ACM
PRVA have an open circuit. Make the necessary
CA230 repairs or replacements.
5921 3 SVTE- • If: The voltage ≈ 0 V DC.
2949 12 SV PWR OUT

CA625 OPTIONAL FEATURE
1 PRVA +
2
Fig. 70 (16042-01)
Event Code 708 MANIFOLD BLOCK ASSEMBLY
The coil on the proportional accessory relief valve

(PRVA) has an open circuit. CA610
Note: This event code occurs if there is an open circuit 5937 (TOP) + 2984
10
between PRVA and the Access 7 CA230-6 driver. SVA1A
(BTM) + 2985
SVA1B
2986
Step 1: Connect a DVOM to the PRVA coil. Use the 12
ANALYZER Menu ► A4.4.6 PRVA to apply voltage to +BV SV PWR
the PRVA coil.
 The correct voltage is 33–35 V DC.
• If: The voltage is 33–35 V DC. ACCESS 7
ACM
– Then replace PRVA.
• If: The voltage ≈ 0 V DC. CA230
– Then continue to Step 2. 5906 6 PRVA-

5925 7 SVA1A-
Step 2: Connect a DVOM to PRVA and battery posi-
tive. Use the ANALYZER Menu ► A4.4.6 PRVA to ap-
ply voltage from PRVA (-) to battery positive.
2949 12 SV PWR OUT
Fig. 71 (16043)
A4.4.6 PRVA to apply voltage from Access 7 CA230-6
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Event Code 709 1 PRVA +

2
The coil on the hoist solenoid (SVH) has an open
circuit.
Note: This event code occurs if there is an open circuit MANIFOLD BLOCK ASSEMBLY
between SVH and the Access 7 CA230-5 driver.

Step 1: Connect a DVOM to the SVH coil. Use the CA610
ANALYZER Menu ► A4.4.5 SVH to apply voltage to
the SVH coil. 10 5937 (TOP) +
SVA1A
2984
 The correct voltage ≈ 7.5 V DC. (BTM) +
SVA1B
2985
2986
12
• If: The voltage ≈ 7.5 V DC.
+BV SV PWR
– Then replace SVH.
ACM
Step 2: Connect a DVOM to SVH and battery posi-
tive. Use the ANALYZER Menu ► A4.4.5 SVH to apply
CA230
voltage from SVH (-) to battery positive.
5906 6 PRVA-
• If: The voltage ≈ 0 V DC. 5925 7 SVA1A-
2949 12 SV PWR OUT
Step 3: Connect a DVOM to the Access 7 CA230-5 Fig. 72 (16044)
A4.4.5 SVH to apply voltage from Access 7 CA230-5
(-) to battery positive. Event Code 710
• If: The voltage ≈ battery positive. The supply voltage for the steer encoder (ECR3) is
– Then the wires from Access 7 CA230-5 (-) to too low or too high.
SVH have an open circuit. Make the necessary Note: This event code monitors the output voltage for
repairs or replacements. ECR3, the forward switch (FS), and the reverse switch
• If: The voltage ≈ 0 V DC. (RS) to make sure that it is within 4.75–5.5 V. This
event code occurs if the output voltage is not within
4.75–5.5 V.
Note: ECR3, FS, and RS have the same power supply.
A4.4.5 SVH to apply voltage from Access 7 CA230-12 Step 1: Measure the voltage across ECR3 CA602-1
(+) to battery negative. (+) and CA602-4 (-).
 The correct voltage = 4.75–5.5 V DC.
• If: The voltage ≈ 7.5 V DC.
• If: The voltage ≠ 4.75–5.5 V DC.
SVH have an open circuit. Make the necessary – Then continue to Step 2.
repairs or replacements. • If: The voltage = 4.75–5.5 V DC.
• If: The voltage ≈ 0 V DC. – Then replace Access 7.
– Then replace Access 7. Step 2: Measure the voltage at Access 7 CA231-6
(+) and CA231-9 (-).
• If: The voltage = 4.75–5.5 V DC.
– Then repair or replace the wires between ECR3
CA602 and Access 7 CA231.
• If: The voltage ≠ 4.75–5.5 V DC.
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Step 3: Disconnect CA221-3 and CA221-4 to FS and Step 2: Check the wire continuity from Access 7
RS. Measure the voltage at Access 7 CA231-6 (+) and CA232-2 to PT1 CA612-1, and from Access 7
CA231-9 (-). CA232-3 (+) to PT1 CA612-2 (-).
• If: The voltage = 4.75–5.5 V DC. • If: There is no continuity.
– Then the FS and RS circuit has a short circuit. – Then repair the wires to PT1.
Make the necessary repairs or replacements. • If: There is continuity.
• If: The voltage ≠ 4.75–5.5 V DC. – Then replace PT1.
– Then replace Access 7. Step 3: Measure the voltage across PT1 CA612-2
CA221 (+) and CA612-1 (-).
FORWARD
BLACK OPTICAL
SWITCH
FS • If: The voltage < 14 V DC.
VIO – Then continue to Step 4.
704 3
GRN • If: The voltage is 14–16 V DC.
4
REVERSE
ACCESS 7 OPTICAL
SWITCH
RS Step 4: Measure the voltage between PT1 CA612-2
ACM (+) and battery negative.
CA602
705 1
RED
+5V
CA231
– Then the wires from Access 7 CA232-2 to PT1
ECR3
FS/RS +5V 6 CA612-1 have an open circuit. Make the neces-
STR
SENSE sary repairs or replacements.
BLK
ECR3 GND 9 529 4 B- • If: The voltage < 14 V DC.
Step 5: Measure the voltage between PT1 CA612-1
(-) and battery positive.
Fig. 73 (16045)
– Then the wires from Access 7 CA232-3 to PT1
Event Code 711 CA612-2 have an open circuit. Make the neces-
Access 7 stops internally. sary repairs or replacements.
Step 1: Turn off the lift truck and turn on the lift truck. • If: The voltage ≈ 0 V DC.
• If: The event code continues. – Then replace Access 7.
ACCESS 7
ACM
Event Code 712 CA232 CA611 CA612

PT1 INPUT 2 108 1 117 1
PT1
The input for the load sensor (PT1) is too low or too PT1 +14V 3 304 2 309 2
LOAD
3 SENSE
high. CA230 4
Step 1: Use the ANALYZER Menu ► A2.4.9.1 CUR- 2949 12 SV PWR OUT
OPTIONAL
RENT and raise the forks with a load on them to check

the PT1 counts. Fig. 74 (16064)
 The correct PT1 range is 4–20 mA. (20 mA =
short circuit, 4 mA = open circuit). Event Code 713
• If: The range < 4 mA.
The coil circuit for the lower proportional valve
(SPL) has too much current.
• If: The range > 20 mA.
Note: This event code occurs if too much current flows
– Then continue to Step 3. through the Access 7 CA230-1 driver.
• If: The range is 4–20 mA.
The correct coil resistance ≈ 29 Ω.
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Step 1: Remove the wire from Access 7 CA230-1. – Then the positive wire has a short circuit. Check
Turn on the lift truck, try to lower the forks, and monitor for short circuits between the negative wire and
the lift truck. the positive wire. Make the necessary repairs or
• If: Event Code 713 is not the last event code. replacements.
– Then the wire or SPL has a short circuit. Install • If: Event Code 714 is not the last event code.
the wire into Access 7 CA230-1 again and con- – Then replace SPA.
tinue to Step 2.
• If: Event Code 713 is the last event code. ACCESS 7
ACM
Step 2: Remove the positive wire from SPL. Turn on CA230
the lift truck, try to lower the forks, and monitor the lift 5920 2 SPA-
truck.
• If: Event Code 713 is the last event code.
– Then the positive wire has a short circuit. Check Fig. 76 (16066)
for short circuits between the negative wire and
the positive wire. Make the necessary repairs or Event Code 715
replacements.
• If: Event Code 713 is not the last event code. The coil circuit for the tilt retract solenoid (SVTR)
has too much current.
– Then replace SPL.
through the Access 7 CA230-4 driver.
ACCESS 7
ACM The correct coil resistance ≈ 39 Ω.
CA230 Step 1: Remove the wire from Access 7 CA230-4.
5919 1 SPL- Turn on the lift truck, try to tilt the forks, and monitor the
lift truck.
• If: Event Code 715 is not the last event code.
Fig. 75 (16065) – Then the wire or SVTR has a short circuit. Install
the wire into Access 7 CA230-4 again and con-
Event Code 714 tinue to Step 2.
The coil circuit for the auxiliary proportional valve – Then replace Access 7.
(SPA) has too much current.
Step 2: Remove the positive wire from SVTR. Turn
Note: This event code occurs if too much current flows on the lift truck, try to tilt the forks, and monitor the lift
through the Access 7 CA230-2 driver. truck.
The correct coil resistance ≈ 29 Ω. • If: Event Code 715 is the last event code.
Step 1: Remove the wire from Access 7 CA230-2. – Then the positive wire has a short circuit. Check
Turn on the lift truck, try to tilt the forks, and monitor the for short circuits between the negative wire and
lift truck. the positive wire. Make the necessary repairs or
• If: Event Code 714 is not the last event code. replacements.
– Then the wire or SPA has a short circuit. Install • If: Event Code 715 is not the last event code.
the wire into Access 7 CA230-2 again and con- – Then replace SVTR.
tinue to Step 2.
Step 2: Remove the positive wire from SPA. Turn on
the lift truck, try to tilt the forks, and monitor the lift truck.
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Event Code 717

ACCESS 7
ACM
The coil circuit for the first accessory solenoid
CA230
(SVA1A) has too much current.
5922 4 SVTR- Note: This event code occurs if too much current flows
Fig. 77 (16067)
Step 1: Remove the wire from Access 7 CA230-7.
Turn on the lift truck, try to operate sideshift to the right,
Event Code 716 and monitor the lift truck.
The coil circuit for the tilt extend solenoid (SVTE) • If: Event Code 717 is not the last event code.
has too much current. – Then the wire or SVA1A has a short circuit. Install
Note: This event code occurs if too much current flows the wire into Access 7 CA230-7 again and con-
through the Access 7 CA230-3 driver. tinue to Step 2.
Step 2: Remove the positive wire from SVA1A. Turn
Turn on the lift truck, try to tilt the forks, and monitor the
on the lift truck, try to operate sideshift to the right, and
lift truck.
monitor the lift truck.
– Then the wire or SVTE has a short circuit. Install
– Then the positive wire has a short circuit. Check
tinue to Step 2.
the positive wire. Make the necessary repairs or
• If: Event Code 716 is the last event code. replacements.
– Then replace Access 7. • If: Event Code 717 is not the last event code.
Step 2: Remove the positive wire from SVTE. Turn – Then replace SVA1A.
on the lift truck, try to tilt the forks, and monitor the lift
truck.
ACCESS 7
• If: Event Code 716 is the last event code. ACM

CA230
for short circuits between the negative wire and 5925 7 SVA1A-
replacements.
Fig. 79 (16069)
– Then replace SVTE.
Event Code 718

ACCESS 7
ACM
The coil circuit for the first accessory solenoid
CA230
(SVA1B) has too much current.
5921 3 SVTE-

Fig. 78 (16068) The correct coil resistance ≈ 39 Ω.

Turn on the lift truck, try to operate sideshift to the left,
and monitor the lift truck.
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– Then the wire or SVA1B has a short circuit. Install the positive wire. Make the necessary repairs or
the wire into Access 7 CA230-8 again and con- replacements.
tinue to Step 2. • If: Event Code 719 is not the last event code.
• If: Event Code 718 is the last event code. – Then replace SVA2A.
Step 2: Remove the positive wire from SVA1B. Turn ACCESS 7
on the lift truck, try to operate sideshift to the left, and ACM
monitor the lift truck.
CA230
• If: Event Code 718 is the last event code. 5927 9 SVA2A-

Fig. 81 (16071)
replacements.
Event Code 720
– Then replace SVA1B.
The coil circuit for the hoist solenoid (SVH) has too
ACCESS 7 much current.
ACM
CA230 through the Access 7 CA230-5 driver.
5926 8 SVA1B-
Turn on the lift truck, try to raise the forks, and monitor
Fig. 80 (16070)
the lift truck.
Event Code 719 – Then the wire or SVH has a short circuit. Install
The coil circuit for the second accessory solenoid tinue to Step 2.
(SVA2A) has too much current.
Step 2: Remove the positive wire from SVH. Turn on
The correct coil resistance ≈ 39 Ω. the lift truck, try to raise the forks, and monitor the lift
Step 1: Remove the wire from Access 7 CA230-9. truck.
Turn on the lift truck, try to operate the second acces- • If: Event Code 720 is the last event code.
sory, and monitor the lift truck.
• If: Event Code 719 is not the last event code. for short circuits between the negative wire and
– Then the wire or SVA2A has a short circuit. Install the positive wire. Make the necessary repairs or
the wire into Access 7 CA230-9 again and con- replacements.
tinue to Step 2. • If: Event Code 720 is not the last event code.
• If: Event Code 719 is the last event code. – Then replace SVH.
Step 2: Remove the positive wire from SVA2A. Turn ACCESS 7
ACM
on the lift truck, try to operate the second accessory,
and monitor the lift truck. CA230
• If: Event Code 719 is the last event code. 5923 5 SVH-

Fig. 82 (16072)
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Step 2: Check to see if Access 2 is energized when
The coil circuit for the proportional accessory relief this event code occurs. Measure the voltage from
valve (PRVA) has too much current. Access 2 CA409-1 (+) and battery negative.
Note: This event code occurs if too much current flows • If: Access 2 is not energized.
through the Access 7 CA230-6 driver. – Then repair the power supply wires.
The correct coil resistance ≈ 39 Ω. • If: Access 2 is energized.
Turn on the lift truck, try to operate the pressure regu- Step 3: Turn off the lift truck. Measure the resistance
lator, and monitor the lift truck. across the Access 2 CAN wires at CA406-3 (high) and
CA406-1 (low).
– Then the wire or PRVA has a short circuit. Install
tinue to Step 2. – Then there is a short circuit between the
Access 2 CAN wires. Make the necessary re-
pairs or replacements.
• If: The resistance > 60 Ω.
Step 2: Remove the positive wire from PRVA. Turn
– Then there is an open circuit between the
on the lift truck, try to operate the pressure regulator,
and monitor the lift truck.
pairs or replacements.
replacements.
DISTRIBUTION
– Then replace PRVA. PANEL ACCESS 2
HCM (AC)
TCM/HCM TP6 CA406

ACCESS 7 B- 1 CAN LOW
ACM FU5
CA206 CA411 3 CAN HIGH
TP8
CA230 1 CA409
5906 6 PVRA- B-
2 2915 12 29106 1 KEY
+BV (FU5) HCM
(+BV=CLOSED,
0V=OPEN)
Fig. 83 (16073)
ACCESS 2
HCM (DC)
Event Code 722 CA405
18 CAN HIGH
There is no CAN communication between Access 2 19 CAN LOW
and Access 7.
29107 33 KEY
AC lift trucks only (+BV=CLOSED,
0V=OPEN)
Step 1: Make sure that no other event codes oc-
curred.
• If: There are other event codes.
– Then complete the troubleshooting steps for the
Fig. 84 (16078)
other event codes.
• If: There are no other event codes.
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Event Code 722

There is no CAN communication between Access 2
DISTRIBUTION
and Access 7. PANEL ACCESS 2
HCM (AC)
DC lift trucks only
TCM/HCM TP6 CA406
Step 1: Make sure that no other event codes oc- 1 CAN LOW
B-
curred. FU5
3 CAN HIGH
CA206 CA411
• If: There are other event codes. TP8
1 CA409
B-
– Then complete the troubleshooting steps for the +BV (FU5) HCM
2 2915 12 29106 1 KEY
(+BV=CLOSED,
other event codes. 0V=OPEN)

ACCESS 2
Step 2: Check to see if Access 2 is energized when HCM (DC)
this event code occurs. Measure the voltage from CA405

Access 2 CA405-33 (+) and battery negative.
18 CAN HIGH
• If: Access 2 is not energized. 19 CAN LOW
– Then repair the power supply wires.
29107 33 KEY
• If: Access 2 is energized. (+BV=CLOSED,
0V=OPEN)
across the Access 2 CAN wires at CA405-18 (high)
and CA405-19 (low).
 The correct resistance ≈ 60 Ω. Fig. 85 (16078)

– Then there is a short circuit between the
Event Code 723
pairs or replacements. There is no CAN communication between
Access 3™ and Access 7.
Step 1: Make sure that no other event codes oc-
curred.
pairs or replacements. • If: There are other event codes.
• If: The resistance ≈ 60 Ω. – Then complete the troubleshooting steps for the
other event codes.
Step 2: Check to see if Access 3™ is energized
when this event code occurs. Measure the voltage from
Access 3™ CA403-3 (+) and battery negative.
• If: Access 3™ is not energized.
• If: Access 3™ is energized.
across the Access 3™ CAN wires at CA401-1 (high)
and CA401-6 (low).
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– Then there is a short circuit between the – Then there is a short circuit between the
Access 3™ CAN wires. Make the necessary re- Access 3™ CAN wires. Make the necessary re-
pairs or replacements. pairs or replacements.
• If: The resistance > 60 Ω. • If: The resistance > 60 Ω.
– Then there is an open circuit between the – Then there is an open circuit between the
Access 3™ CAN wires. Make the necessary re- Access 3™ CAN wires. Make the necessary re-
pairs or replacements. pairs or replacements.
• If: The resistance ≈ 60 Ω. • If: The resistance ≈ 60 Ω.
– Then replace Access 3™. – Then replace Access 1.
PANEL TCM
PANEL TCM
CA202 CA401
CA202 CA401
CAN H 1 003 1 CAN H
CAN H 1 003 1 CAN H
CAN L 2
CA206 CAN L 2 004
004
1 +BV(FU5) KEY CA204
6 CAN L ACCESS
1 GND
4 6 CAN L
CA205
+BV (KYS)
6 ACCESS 1 PWR
CA403
2914 3 KEYSWITCH (KYS)

(+BV=CLOSED,
0V=OPEN)
Fig. 86 (16079) ACCESS 1

DCM
Event Code 724

CA215
There is no CAN communication between Access 7
and Access 1 or Access 3™. ACCESS 1 GND 4 504
Step 1: Make sure that no other event codes oc- ACCESS 1 PWR 17 2935
curred. +BV (KYS)

other event codes. Fig. 87 (16080)
Step 2: Check to see if Access 1 is energized when
this event code occurs. Measure the voltage from There is no CAN communication between Access 7
Access 1 CA215-17 (+) and CA215-4 (-). and Access 2 or Access 3™.
• If: Access 1 is not energized. Step 1: Make sure that no other event codes oc-
curred.
• If: Access 1 is energized.
– Then continue to Step 3. other event codes.
Step 3: Turn off the lift truck. Measure the resistance • If: There are no other event codes.
and CA401-6 (low). – Then continue to Step 2.
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Step 2: Check to see if Access 2 and Access 3™ are

energized when this event code occurs. Measure the
Event Code 727
voltage from Access 1 CA215-17 (+) and CA215-4 (-).
Access 7 software event.
• If: Access 2 and Access 3™ are not energized.
• If: Access 2 and Access 3™ are energized.
– Then install the newest software into Access 7.
• If: The event code continues after the software is
Step 3: Turn off the lift truck. Measure the resistance installed.
and CA401-6 (low).
• If: The resistance ≈ 0 Ω. Event Code 728
– Then there is a short circuit between the
Access 3™ CAN wires. Make the necessary re- The input of the optional height encoder (ECR5)
pairs or replacements. changes without a raise or a lower command.
• If: The resistance > 60 Ω. Step 1: Use the ANALYZER Menu ► A2.1.5 ECR5
to monitor the ECR5 counts while raising and lowering
the mast above and below the staging point.
Access 3™ CAN wires. Make the necessary re-
pairs or replacements. • If: The ECR5 counts are not consistent.
• If: The resistance ≈ 60 Ω. – Then continue to Step 2.
– Then replace Access 3™. • If: The ECR5 counts are consistent.
Step 2: Make sure that the mechanical operation of
DISTRIBUTION ACCESS 3 ECR5 is correct.
PANEL TCM
• If: The mechanical operation of ECR5 is incorrect.
CA202 CA401 – Then repair ECR5.
CAN H 1 003 1 CAN H • If: The mechanical operation of ECR5 is correct.
CAN L 2 004
CA204
ACCESS Step 3: Measure the voltage at ECR5 CA622-1 (+)
4 6 CAN L
CA205
1 GND and CA622-4 (-).
6
+BV (KYS)
ACCESS 1 PWR
• If: The voltage ≠ 5 V DC.
ACCESS 1 – Then continue to Step 5.
DCM
Step 4: Measure the voltage across Access 1
CA215-10 and CA215-12.
CA215 • If: The voltage ≈ 5 V DC.
ACCESS 1 GND 4 504
ACCESS 1 PWR 17 2935
tions between Access 1 CA215-10 and ECR5
+BV (KYS) CA622-1, or between CA215-12 and CA622-4.
Fig. 88 (16080) Step 5: Check the continuity from ECR5 CA622-2
and CA622-3 to Access 1 CA215-5 and CA215-11.
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– Then make the necessary repairs or replace- – Then continue to Step 4.

ments. • If: The voltage ≈ 5 V DC.
• If: There is continuity. – Then continue to Step 5.
– Then replace ECR5. Step 4: Measure the voltage across Access 1
CA215-10 and CA215-12.
DCM
CA215 tions between Access 1 CA215-10 and ECR5
012 5 ECR5 CHA CA622-1, or between CA215-12 and CA622-4.
702 10 ECR5 POS (+5V) – Then replace Access 1.
011 11 ECR5 CHB
Step 5: Check the continuity from ECR5 CA622-2
524 12 ECR5 NEG
and CA622-3 to Access 1 CA215-5 and CA215-11.
ments.
CA621 CA622 • If: There is continuity.
RED RED
1 1 +5V ECR5 – Then replace ECR5.
2 2 CHB HGT
3 3 CHA
SENSE • If: The event code continues.
4 4
BLACK
B- – Then replace Access 7.
BLACK
Fig. 89 (16081)
ACCESS 1
DCM
Event Code 729
CA215
012 5 ECR5 CHA
Access 1 does not receive counts from the op-
tional height encoder (ECR5) when the mast raises
above the staging point. 702 10 ECR5 POS (+5V)
011 11 ECR5 CHB
524 12 ECR5 NEG
to monitor the ECR5 counts while raising and lowering
the mast above and below the staging point.
• If: The ECR5 counts are not consistent.
• If: The ECR5 counts are consistent. CA621 CA622
RED RED
– Then replace Access 1. 1 1 +5V ECR5
2 2 CHB HGT
Step 2: Make sure that the mechanical operation of 3 3 CHA
SENSE
ECR5 is correct. 4 4
BLACK
B-
• If: The mechanical operation of ECR5 is incorrect. BLACK
– Then repair ECR5. Fig. 90 (16081)

• If: The mechanical operation of ECR5 is correct.
Step 3: Measure the voltage at ECR5 CA622-1 (+)
and CA622-4 (-).
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Event Code 730

The input of the optional height encoder (ECR5) is
the opposite of the command.
ACCESS 7
Note: This event code occurs if the ECR5 inputs A and ACM
B show that the mast raises or lowers opposite of the
CA220
command. CA232 (GRAY)
4 RED
Step 1: Make sure that the A and the B channels are POT2 +5V 8
9
703
525
POT2 GND
connected correctly from ECR5 CA622-2 to Access 1 6
BLK
CA215-11 and CA622-3 to CA215-5. POT2

(RAISE/LOWER)
• If: The A and the B channels are connected incor-

rectly. ACCESS 1
DCM
– Then change the wires to the correct configura-
tion. CA215
012 5 ECR5 CHA
• If: The A and the B channels are connected cor-
rectly. 702 10 ECR5 POS (+5V)
– Then continue to Step 2. 011 11 ECR5 CHB
524 12 ECR5 NEG
Step 2: Measure the voltage at ECR5 CA622-1 and
CA622-4.
• If: The voltage is ≈ 5 V DC.
CA621 CA622
– Then check the wires to Access 1. Make the nec- RED RED
1 1 +5V ECR5
essary repairs or replacements. 2 2 CHB HGT
SENSE
• If: The voltage is not ≈ 5 V DC. 3 3 CHA
BLACK
4 4 B-
– Then continue to Step 3. BLACK
Step 3: Make sure that the raise and lower potenti-

ometer (POT2) is connected correctly from Access 7
CA232-8 and CA232-9 to POT2 CA220-4 and
CA220-6.
Fig. 91 (16086-01)
• If: POT2 is connected incorrectly.
– Then change the wires to the correct configura-
tion.
Event Code 731
• If: POT2 is connected correctly. There is not tilt function.
– Then continue to Step 4. Note: When the tilt is operated and the pump and so-
Step 4: Remove ECR5 from the mast. Use the ANA- lenoids energize (the mast could even tilt), Access 7
LYZER Menu ► A2.1.5 ECR5 to monitor the ECR5 does not receive an indication of tilt from RPS2. If this
counts while manually operating ECR5. occurs, the tilt position sensor (RPS2) is in range, but
• If: The ECR5 counts are not consistent. does not operate correctly.
– Then replace ECR5. Note: This event code could also occur above the stag-
• If: The ECR5 counts are consistent. ing point because of a slower pump speed. If this oc-
curs, check the pump operation first (see Step 5).
Step 1: Use the ANALYZER Menu ► A2.4.8.1
VOLTS and A2.4.8.2 ANGLE to check the RPS2 input
during tilt.
• If: The RPS2 input is incorrect.
• If: The RPS2 input is correct.
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– Then replace Access 7. Event Code 732

RPS2 is correct (also make sure that the shaft set Access 1 and Access 7 CAN event.
screw is tight). Note: Access 1 received CAN data too quickly.
• If: The mechanical operation of RPS2 is incorrect. Step 1: Use the UTILITIES Menu ► U1.1.2 SOFT-
– Then repair RPS2. WARE PN and U1.4.2 SOFTWARE PN to make sure
that the Access 1 and Access 7 software part numbers
• If: The mechanical operation of RPS2 is correct.
are correct.
• If: The software part numbers are incorrect.
Step 3: Measure the voltage at RPS2 CA421-1 (+)
– Then update the software.
and CA421-3 (-).
 The correct voltage ≈ 5 V DC. • If: The software part numbers are correct.
• If: The voltage ≠ 5 V DC. – Then continue to Step 2.
– Then continue to Step 4. Step 2: Monitor the event code to see if it occurs
during different lift truck functions.
• If: The event code occurs during a function.
– Then check the load and the electrical filter.
• If: The event code occurs when the lift truck is not
(+) and CA232-12 (-).
in operation.
Step 3: Then turn off the lift truck, disconnect the
– Then repair the wires from Access 7 CA232-4 (+) strobe light or the other accessories, and turn on the lift
and CA232-12 (-) to RPS2 CA421-1 (+) and truck.
CA421-3 (-).
– Then replace the strobe light or the other acces-
– Then replace Access 7. sories.
Step 5: Check the hydraulic pressure at the test port • If: The event code continues.
(the quick disconnect fitting in front of the pump). Then see the procedures for Event Code 724 to check
• If: The hydraulic pressure is low. the CAN communication.
– Then replace the pump.
• If: The hydraulic pressure is OK. Event Code 733
– Then continue with Step 1.
Access 1 CAN communication event with
CA421 Access 7.
+5V
1 VIO Step 1: Turn on the lift truck, check the status of the
BRN V OUT RPS2
2 (TILT) Access 7 status light, and measure the voltage from
3
GRN
Access 7 CA231-7 (+) to CA231-8 (-).
• If: The voltage ≈ 36 V DC and the event code con-
tinues.
ACCESS 7
ACM – Then check the wires for the correct connections
from Access 7 CA231-1 to Access 1 CA215-19
CA232 and CA231-12 to CA215-18 and repair as neces-
707 4 TPA +5V sary. If the wires and the connections are correct,
then continue to Step 2.
530 12 TPA GND • If: The voltage ≈ 0 V DC.
– Then check the fuse (FU3), the key switch (KYS),
Fig. 92 (16087) the relay (K1), and the applicable wires to
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Access 7. If the components and the wires are

OK, then replace Access 7.
Step 2: Monitor the event code to see if it occurs
during different lift truck functions.
ACCESS 7
• If: The event code occurs during a function. ACM
– Then check the load and the electrical filter. CA231
• If: The event code occurs when the lift truck is not 007 1 CAN HIGH
in operation. 2917 7 SV PWR IN
– Then continue to Step 3. 503 8 MODULE GND
Step 3: Turn off the lift truck, disconnect the strobe 008 12 CAN LOW
light or the other accessories, and turn on the lift truck.
• If: The event code does not continue. DISTRIBUTION
PANEL
– Then replace the strobe light or the other acces- CA202
sories. 1 CAN HIGH TCM
• If: The event code continues. 2 CAN LOW TCM
5 CAN HIGH ACM

– Then continue to Step 4. 6 CAN LOW ACM
Step 4: Turn off the lift truck. Measure the resistance CA204
CA201
across the distribution panel CAN wires at CA202-5 3 B-
CA206 CAN HIGH 12 002

(high) and CA202-6 (low). CAN LOW 13 001
4 +BV (K1)
ACCESS 3 ACCESS 1
– Then the CAN wires have a short circuit, repair as TCM DCM
necessary. CA215
CA401
• If: The resistance > 60 Ω. CAN HIGH CAN LOW
003 1 120 Ohm 120 Ohm 18
– Then continue to Step 5. 2 Resistor Resistor 19
CAN T CAN HIGH
Step 5: Remove Access 7 CA231. Measure the re- 017
CAN T
sistance across the Access 7 CAN wires at CA231-1 4
(high) and CA231-12 (low). 004 6

CAN LOW

– Then replace Access 7. Fig. 93 (16088-01)
Step 6: Check for a short circuit in the CAN wires to
battery positive, battery negative, or the lift truck frame. Event Code 734
Turn off the lift truck and disconnect the battery. Mea-
sure the resistance at the power unit from CAN low to Access 1 CAN communication event with
the battery negative bus bar, the distribution panel TP8, Access 7.
and the lift truck frame. The correct resistance > 10K Ω. Step 1: See the procedures for Event Code 733.
Repair the CAN wires as necessary.
Event Code 735
The CAN communication line for Access 7 has an
open circuit.
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Event Code 736 • If: The resistance > 120 Ω.

Access 1 CAN communication event with Step 6: Check for a short circuit in the CAN wires to
Access 7. battery positive, battery negative, or the lift truck frame.
Step 1: Turn on the lift truck, check the status of the Turn off the lift truck and disconnect the battery. Mea-
Access 7 status light, and measure the voltage from sure the resistance at the power unit from CAN low to
Access 7 CA231-7 (+) to CA231-8 (-). the battery negative bus bar, the distribution panel TP8,
 The correct voltage ≈ 36 V DC. and the lift truck frame. The correct resistance > 10K Ω.
Repair the CAN wires as necessary.
• If: The voltage ≈ 36 V DC and the event code con-
tinues.
– Then check the wires for the correct connections
from Access 7 CA231-1 to Access 1 CA215-19
and CA231-12 to CA215-18 and repair as neces- ACCESS 7
sary. If the wires and the connections are correct, ACM
then continue to Step 2. CA231

1
007 CAN HIGH
– Then check the fuse (FU3), the key switch (KYS), 2917 7 SV PWR IN
the relay (K1), and the applicable wires to 503 8 MODULE GND
Access 7. If the components and the wires are 008 12 CAN LOW
OK, then replace Access 7.
Step 2: Monitor the event code to see if it occurs
DISTRIBUTION
during different lift truck functions. PANEL
CA202
• If: The event code occurs during a function. 1 CAN HIGH TCM
– Then check the load and the electrical filter. 2 CAN LOW TCM
• If: The event code occurs when the lift truck is not 5 CAN HIGH ACM
6 CAN LOW ACM
in operation. CA204
– Then continue to Step 3. 3 B- CA201

CA206 CAN HIGH 12 002
Step 3: Turn off the lift truck, disconnect the strobe CAN LOW 13 001
4 +BV (K1)
light or the other accessories, and turn on the lift truck.
ACCESS 3 ACCESS 1
– Then replace the strobe light or the other acces- TCM DCM
sories. CA215
CA401
• If: The event code continues. CAN HIGH CAN LOW
003 1 120 Ohm 18
120 Ohm
2 Resistor Resistor 19
CAN T CAN HIGH
Step 4: Turn off the lift truck. Measure the resistance 017
CAN T
across the distribution panel CAN wires at CA202-5 4
(high) and CA202-6 (low). 004 6

CAN LOW
– Then the CAN wires have a short circuit, repair as
necessary.
Fig. 94 (16088-01)
Step 5: Remove Access 7 CA231. Measure the re-
Event Code 737
sistance across the Access 7 CAN wires at CA231-1
(high) and CA231-12 (low). Access 1 CAN communication event with
Access 7.
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Event Code 738 – Then repair the wires from Access 7 CA232-4 (+)
and CA232-12 (-) to RPS2 CA421-1 (+) and
CA421-3 (-).
Access 1 CAN communication event with
Access 7. • If: The voltage ≠ 5 V DC.
Step 1: See the procedures for Event Code 736. – Then replace Access 7.
CA421
Event Code 739 1

BRN V OUT RPS2
2 (TILT)
GRN
The tilt position sensor (RPS2) is above or below 3
the calibrated range.
Note: This event code can occur when the tilt is cali-
brated and the free-lift switch (HGTS1) is open (the
mast is up). ACCESS 7
ACM
Step 1: Use the ANALYZER Menu ► A2.4.8.1
VOLTS and A2.4.8.2 ANGLE to check the RPS2 input CA232
during tilt. 107 1 RSP2 INPUT
• If: The RPS2 input is incorrect.

707 4 RSP2 +5V
• If: The RPS2 input is correct. 530 12 RSP2 GND
Step 2: Make sure that the mechanical operation of Fig. 95 (16089-01)
RPS2 is correct (also make sure that the shaft set
screw is tight). Event Code 740
• If: The mechanical operation of RPS2 is incorrect.
– Then repair RPS2. The accessory potentiometer (POT3) is above or
below the calibrated range.
• If: The mechanical operation of RPS2 is correct.
– Then continue to Step 3. AC lift trucks only
Step 3: Measure the voltage at RPS2 CA421-1 (+) Note: The pump motor encoder (ECR4) and POT3
and CA421-3 (-). have the same power supply from Access 2.
 The correct voltage ≈ 5 V DC. Note: If this event code occurs randomly, use the CAL-
• If: The voltage ≈ 5 V DC. IBRATION Menu ► C1.3 ACCY POT with the thumb
wheel against the stops to calibrate POT3.
Step 1: Use the ANALYZER Menu ► A2.2.7 POT3 to
measure the input while operating the accessory hy-
– Then continue to Step 5. draulic function.
Step 4: Check the RPS2 input wires from Access 7 • If: The value is not 2–11 V DC or is not consistent.
CA232-1 to RPS2 CA421-2 for continuity.
• If: The value is 2–11 V DC or is consistent.
– Then repair the RPS2 input wires.
– Then replace RPS2. POT3 is correct.
Step 5: Measure the voltage at Access 7 CA232-4 • If: The mechanical operation of POT3 is incorrect.
(+) and CA232-12 (-).
– Then repair and use the CALIBRATION Menu ►
C1.3 ACCY POT to calibrate POT3.
• If: The mechanical operation of POT3 is correct.
– Then use the CALIBRATION Menu ► C1.3
ACCY POT to calibrate POT3.
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(GRAY)
Step 3: Measure the voltage at POT3 CA220-7 (+) 7 RED
and CA220-9 (-). 8
 The correct voltage ≈ 12 V DC. 9
BLK
• If: The voltage ≈ 12 V DC. POT3

(SIDE SHIFT)
• If: The voltage ≠ 12 V DC. ACCESS 2
HCM (AC)
CA410
Step 4: Check the wiper circuit input at Access 2. CA408
303 10
Connect the leads to CA410-12 (+) and POT3
526 11 547 3 POT3 BNEG
CA220-8 (-) and check the continuity.
106 12 121 1 POT3 WIPER
– Then repair the wires.
– Then replace POT3. ACCESS 2
Step 5: Measure the voltage across Access 2 HCM (DC)
CA408-1 and CA408-3.
 The correct voltage ≈ 12 V DC. CA405
• If: The voltage ≈ 12 V DC. 545 15 POT3 BNEG

16 POT3 WIPER
tions between POT3 CA220 and Access 2
CA408.
• If: The voltage ≠ 12 V DC. Fig. 96 (16090-01)

Event Code 740
The accessory potentiometer (POT3) is above or
below the calibrated range.
DC lift trucks only
Note: The pump motor encoder (ECR4) and POT3
have the same power supply from Access 2.
Note: If this event code occurs randomly, use the CAL-
IBRATION Menu ► C1.3 ACCY POT with the thumb
wheel against the stops to calibrate POT3.
measure the input while operating the accessory hy-
draulic function.
• If: The value is not 2–11 V DC or is not consistent.
• If: The value is 2–11 V DC or is consistent.
– Then replace Acccess 2.
POT3 is correct.
• If: The mechanical operation of POT3 is incorrect.
C1.3 ACCY POT to calibrate POT3.
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ELECTRICAL SYSTEM
Event Codes
• If: The mechanical operation of POT3 is correct.

– Then use the CALIBRATION Menu ► C1.3 CA220
(GRAY)
ACCY POT to calibrate POT3.
7 RED
• If: The event code continues. 8
BLK
– Then continue to Step 3. 9
POT3
Step 3: Measure the voltage at POT3 CA220-7 (+) (SIDE SHIFT)
and CA220-9 (-).
 The correct voltage ≈ 12 V DC. ACCESS 2
• If: The voltage ≈ 12 V DC. HCM (AC)

303 10 CA408
526 11 547 3 POT3 BNEG
– Then continue to Step 5. 106 12 121 1 POT3 WIPER
Step 4: Check the wiper circuit input at Access 2.
Connect the leads to CA410-12 (+) and POT3
CA220-8 (-) and check the continuity.
ACCESS 2
– Then repair the wires. HCM (DC)
CA405
– Then replace POT3.
545 15 POT3 BNEG
16 POT3 WIPER
CA405-15 and CA405-16.
• If: The voltage ≈ 12 V DC. Fig. 97 (16090-01)
tions between POT3 CA220 and Access 2
CA408.
Event Code 741
The accessory potentiometer (POT3) is above or
– Then replace Access 2. below the calibrated range.
Event Code 742

The raise and lower potentiometer (POT2) is above
or below the calibrated range.
Note: If this event code occurs randomly, use the CAL-
IBRATION Menu ► C1.2 LIFT with the multi-task han-
dle against the upper and lower stops to calibrate
POT2.
measure the input while raising and lowering the forks.
• If: The value is not 1.3–3.6 V DC or is not consis-
tent.
• If: The value is 1.3–3.6 V DC or is consistent.
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Event Codes
Step 2: Make sure that the mechanical operation of Step 1: See the procedures for Event Code 742.
POT2 is correct.
• If: The mechanical operation of POT2 is incorrect. Event Code 744
C1.2 LIFT to calibrate POT2. Access 7 software event during self test.
• If: The mechanical operation of POT2 is correct. Step 1: Turn off the lift truck and turn on the lift truck.
– Then use the CALIBRATION Menu ► C1.2 LIFT • If: The event code continues.
to calibrate POT2. – Then replace Access 7.
Step 3: Measure the voltage at POT2 CA220-4 (+)
and CA220-6 (-). Steer potentiometer (POT4) event.
 The correct voltage ≈ 5 V DC. Note: The system senses a POT4 movement of 20°
• If: The voltage ≈ 5 V DC. without input from the steer encoder (ECR3). If this
event code occurs and the lift truck is turned off and
turned on, Event Code 318 occurs.
Note: This event code can occur if the 12 V DC supply
– Then continue to Step 5. in Access 3™ has a short circuit to battery negative in
Step 4: Check the wiper circuit input at Access 7. the traction accelerator potentiometer (POT1) circuit.
Connect the leads to Access 7 CA232-7 (+) to POT2 This event code can also occur along with Event Code
CA220-5 (-) and check the continuity. 318.
• If: There is no continuity. Step 1: Use the ANALYZER Menu ► A2.4.3 ECR3
– Then repair the wires. and A2.3.8 POT4 to check the two inputs when moving
the steer tiller.
• If: The ECR3 input is not consistent.
CA232-8 and CA232-9. • If: The POT4 input is not consistent.
 The correct voltage ≈ 5 V DC. – Then continue to Step 4.
• If: The voltage ≈ 5 V DC. Step 2: Measure the voltage at ECR3 CA602-1 (+)
– Then repair or replace the wires or the connec- and CA602-4 (-).
tions between POT2 CA220 and Access 7  The correct voltage ≈ 5 V DC.
CA232. • If: The voltage ≠ 5 V DC.
• If: The voltage ≠ 5 V DC. – Then check or repair the wires from Access 7,
– Then replace Access 2. and check for a short circuit to ECR3 CA602-1 (+)
or CA602-4 (-).
HCM (AC)
POT2 – Then continue to Step 4.
CA232
(Raise/Lower) CA220 Step 3: Check the continuity from ECR3 CA602-3
7 105 7 POT2 WIPER
RED (channel A) and CA602-2 (channel B) to Access 7
8 POT2 5V
WHT 8 703 CA231-5 and CA231-4.
BLK 9 525 9 POT2 BNEG
– Then check or replace the wires or the connec-
Fig. 98 (22801-02) tions.
Event Code 743 – Then replace ECR3.
The raise and lower potentiometer (POT2) is above Step 4: Measure the voltage at POT4 CA601-A (+)
or below the calibrated range. and CA601-B (-).
 The correct voltage ≈ 11.3 V DC.
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ELECTRICAL SYSTEM
Event Codes
• If: The voltage ≠ 11.3 V DC. • If: Event Code 746 is the last event code.
– Then check or repair the wires to POT4 CA601-A – Then replace Access 7.
(+) and CA601-B (-), and check for a short circuit Step 2: Remove the positive wire from SVA2B. Turn
to battery positive or battery negative. on the lift truck, try to operate the second accessory,
• If: The voltage ≈ 11.3 V DC. and monitor the lift truck.
– Then continue to Step 5. • If: Event Code 746 is the last event code.
Step 5: Check the wiper wires between Access 4 – Then the positive wire has a short circuit. Check
CA403-17 and POT4 CA601-C. for short circuits between the negative wire and
the positive wire and repair or replace the wires
• If: The wiper wires are incorrect.
as necessary.
– Then check or replace the wiper wires between
Access 4 CA403-17 and POT4 CA601-C, and
check for a short circuit to battery positive or bat- – Then replace SVA2B.
tery negative.
• If: The wiper wires are correct. ACCESS 1
DCM
ACCESS 3
TCM
CA403 CA601 POT4

POT4 POS (11.3V) 16 307 A
POT4 NEG (0.2V) 15 537 B
CA610 CA230
POT4 WIPER (0.2-11.3V) 17 109 C
STR
+
SVA2B 5931 4 5928 10 SVA2B Neg
FU1 +BV BNEG
L 2979
Fig. 100 (22809-01)

ACCESS 7 704
Event Code 747

ACM
CA231
ECR3 CHB 4
CA602
RED
The coil on the second accessory solenoid
(SVA2B) has an open circuit.
705 1 5V
ECR3 CHA 5 BLUE
015 2 CHB ECR3
FS/RS +5V 6 WHT
016 3
4
BLK
CHA
BNEG
STR
SENSE Note: This event code occurs if there is an open circuit
ECR3 GND 9 529
between SVA2B and the Access 7 CA230-10 driver.
Fig. 99 (16378-01) Step 1: Connect a DVOM to the SVA2B coil. Use the
ANALYZER Menu ► A4.4.10 SVA2B to apply voltage
Event Code 746 to the SVA2B coil.
The coil circuit for the second accessory solenoid • If: The voltage ≈ 30 V DC.
(SVA2B) has too much current.
– Then replace SVA2B.
through the Access 7 CA230-10 driver. • If: The voltage ≈ 0 V DC.
Step 1: Remove the wire from Access 7 CA230-10. – Then continue to Step 2.
Turn on the lift truck, try to operate the second acces- Step 2: Connect a DVOM to SVA2B and battery pos-
sory, and monitor the lift truck. itive. Use the ANALYZER Menu ► A4.4.10 SVA2B to
• If: Event Code 746 is not the last event code. apply voltage from SVA2B (-) to battery positive.
– Then the wire or SVA2B has a short circuit. Install • If: The voltage ≈ 0 V DC.
the wire into Access 7 CA230-10 again and con- – Then continue to Step 3.
tinue to Step 2. • If: The voltage ≈ battery positive.
 The correct coil resistance ≈ 39 Ω.
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ELECTRICAL SYSTEM
Event Codes
Step 3: Connect a DVOM to the Access 7 CA230-10 Step 1: Check that the Access 1 power is battery
(-) and battery positive. Use the ANALYZER Menu ► positive and stable during the event code. Check the
A4.4.10 SVA2B to apply voltage from Access 7 CAN wires (see the procedures for Event Code 733).
CA230-10 (-) to battery positive. • If: The CAN wires are bad.
• If: The voltage ≈ battery positive. – Then repair the CAN network.
– Then the wires from Access 7 CA230-10 (-) to • If: The CAN wires are OK.
SVA2B have an open circuit. Repair or replace
the wires as necessary.
Step 2: Check for more event codes.
• If: This is the only event code that occurs.
• If: This event code occurs with Event Codes 749,
750, or 751.
A4.4.10 SVA2B to apply voltage from Access 7
CA230-12 (+) to battery negative. – Then replace Access 7.
– Then the wires from Access 7 CA230-12 (+) to Event Code 749
SVA2B have an open circuit. Repair or replace Access 3™ communication event.
the wires as necessary.
Note: This event code occurs when the lift truck is
• If: The voltage ≈ 0 V DC. turned on and Access 7 receives the hardware or the
– Then replace Access 7. software part numbers from all the modules.
Step 1: Measure the input voltage to Access 3™
during the event code at battery positive and battery
negative.
CA610  The correct input voltage is 35–38 V DC.
• If: The input voltage is not 35–38 V DC and is sta-
5931 (BTM)
ble during the event code.
+
4 SVA2B
(BTM) – Then repair the power circuit to Access 2.

SVA1B +
12
2986 • If: The input voltage is 35–38 V DC and is stable
+BV SV PWR
during the event code.
Step 2: Check the CAN wires (see the procedures for
ACCESS 7
ACM
Event Code 733).
• If: The CAN wires are bad.
CA230
5928 10 SVA2B-
– Then repair the CAN network.
• If: The CAN wires are OK.
2949 12 SV PWR OUT Step 3: Check for more event codes.
• If: This event code occurs with Event Codes 748,
Fig. 101 (16092-01) 750, or 751.
Event Code 748
Access 1 communication event with Access 7.
Note: This event code occurs when the lift truck is
turned on and Access 7 gets the hardware or the soft-
ware part numbers of from all the modules.
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ELECTRICAL SYSTEM
Event Codes
Event Code 750 – Then repair the CAN network.

Access 3™ communication event. – Then continue to Step 3.
Note: This event code occurs when the lift truck is Step 3: Check for more event codes.
turned on and Access 7 gets the hardware or the soft-
ware part numbers of from all the modules. • If: This is the only event code that occurs.
Step 1: Measure the input voltage to Access 3™ – Then replace Access 3™.
during the event code at battery positive and battery • If: This event code occurs with Event Codes 748,
negative. 749, or 750.
 The correct input voltage is 35–38 V DC. – Then replace Access 7.
ble during the event code. Event Code 752
– Then repair the power circuit to Access 2.
The Access 1 software is not compatible with the
• If: The input voltage is 35–38 V DC and is stable
Access 7 software.
during the event code.
Step 1: Use the UTILITIES Menu ► U1.1.2 SOFT-
WARE PN and U1.4.2 SOFTWARE PN to make sure
Step 2: Check the CAN wires (see the procedures for that the Access 1 and Access 7 software part numbers
Event Code 733). are correct. Consult Crown for software updates.
• If: The CAN wires are bad.
– Then repair the CAN network. Event Code 753
The Access 3™ software is not compatible with the
Access 7 software.
Step 3: Check for more event codes.
This is for Event Code 753 and 754
Step 1: Use the UTILITIES Menu ► U1.3.2 SOFT-
WARE PN and U1.4.2 SOFTWARE PN to make sure
• If: This event code occurs with Event Codes 748, that the Access 3™ and Access 7 software part num-
749, or 751. bers are correct. Consult Crown for software updates.
Event Code 755
Event Code 751
The Access 2 software is not compatible with the
Access 2 communication event. Access 7 software.
Note: This event code occurs when the lift truck is Step 1: Use the UTILITIES Menu ► U1.2.2 SOFT-
turned on and Access 7 gets the hardware or the soft- WARE PN and U1.4.2 SOFTWARE PN to make sure
ware part numbers of from all the modules. that the Access 2 and Access 7 software part numbers
Step 1: Measure the input voltage to Access 2 during are correct. Consult Crown for software updates.
the event code at battery positive and battery negative.
 The correct input voltage is 35–38 V DC. Event Code 756
Access 3™ drive unit event.
ble during the event code.
Note: This event code occurs when Access 3™
– Then repair the power circuit to Access 2.
senses movement between the left and the right drive
• If: The input voltage is 35–38 V DC and is stable units. The possible causes for this include: no drive tire
during the event code. traction, a traction motor (M1 or M2) problem, or the
– Then continue to Step 2. splines between the hub and the drive axle are bad.
Step 2: Check the CAN wires (see the procedures for Note: If the F27 DRIVE SLIP DETECTION menu is set
Event Code 733). to enable, the lift truck monitors the left and the right
• If: The CAN wires are bad. drive units for movement.
Step 1: Check for Event Codes 759 or 760.
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ELECTRICAL SYSTEM
Event Codes
• If: These event codes occur. – Then adjust the air gap as necessary.
– Then see the procedures for the event codes that • If: The air gap is OK.
occur. – Then continue to Step 2.
• If: These event codes do not occur. Step 2: Remove BRK2 and check it for wear.
– Then continue to Step 2. • If: BRK2 does not have wear.
Step 2: Check the floor conditions where the event – Then monitor the lift truck.
code occurs.
• If: BRK2 has wear.
• If: The floor conditions could affect the drive tire
– Then replace BRK1.
traction.
– Then use the PERFORMANCE Menu ► PX.3
ACCEL or P5 PLUG to adjust the performance – Then see the procedures for Event Code 314.
settings, or select a different drive tire. Monitor
the lift truck. Event Code 759
• If: The floor conditions are OK.
Right drive tire event.
Note: This event code occurs when the right drive tire
Step 3: Use a lifting device to lift the lift truck and use is not synchronized with the left drive tire.
hardwood blocks to keep the drive tires off the floor.
See the SAFETY / Control of Hazardous Energy / Lift- Note: If the F27 DRIVE SLIP DETECTION menu is set
ing and Blocking. Check if the drive axle is loose. to enable, the lift truck monitors the left and the right
drive units for movement.
• If: The drive axle is loose.
Step 1: Check the floor conditions where the event
– Then replace the outer drive unit sub-assembly. code occurs.
• If: The drive axle is not loose. • If: The floor conditions could affect the drive tire
– Then monitor the lift truck. traction.
Event Code 757 ACCEL or P5 PLUG to adjust the performance
The right parking brake (BRK1) does not hold the the lift truck.
right traction motor (M1) during self test.
Step 1: Check BRK1 for an air gap that is too large.
• If: The air gap is too large.
Step 2: Use a lifting device to lift the lift truck and use
– Then adjust the air gap as necessary. hardwood blocks to keep the drive tires off the floor.
• If: The air gap is OK. See the SAFETY / Control of Hazardous Energy / Lift-
– Then continue to Step 2. ing and Blocking. Check if the right drive tire is loose.
Step 2: Remove BRK1 and check it for wear. • If: The right drive tire is loose.
• If: BRK1 does not have wear. – Then replace the outer drive unit sub-assembly.
– Then monitor the lift truck. • If: The right drive tire is not loose.
• If: BRK1 has wear. – Then monitor the lift truck.
– Then replace BRK1. Step 3: Monitor the traction motor encoder (ECR1)
when the lift truck travels straight.
• If: The feedback for ECR1 is not consistent with the
lift truck movement.
– Then replace the right traction motor (M1).
Event Code 758 • If: The feedback for ECR1 is consistent with the lift
The left parking brake (BRK2) does not hold the left truck movement.
traction motor (M2) during self test. – Then monitor the lift truck.
Step 1: Check BRK2 for an air gap that is too large.
• If: The air gap is too large.
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Event Codes
Event Code 760

Left drive tire event.
Note: This event code occurs when the left drive tire is
not synchronized with the right drive tire.
Note: If the F27 DRIVE SLIP DETECTION menu is set
to enable, the lift truck monitors the left and the right
drive units for movement.
Step 1: Check the floor conditions where the event
code occurs.
• If: The floor conditions could affect the drive tire
traction.
ACCEL or P5 PLUG to adjust the performance
the lift truck.
Step 2: Use a lifting device to lift the lift truck and use
hardwood blocks to keep the drive tires off the floor.
See the SAFETY / Control of Hazardous Energy / Lift-
ing and Blocking. Check if the left drive tire is loose.
• If: The left drive tire is loose.
– Then replace the outer drive unit sub-assembly.
• If: The left drive tire is not loose.
Step 3: Monitor the traction motor encoder (ECR2)
when the lift truck travels straight.
• If: The feedback for ECR2 is not consistent with the
lift truck movement.
– Then replace the left traction motor (M2).
• If: The feedback for ECR2 is consistent with the lift
truck movement.
Event Code 799

Access 7 internal event.
– Then install the newest software into Access 7.
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ELECTRICAL SYSTEM

Event Codes Access 1:

< less than 6

≈ is approximately 4 Battery retainer switch indicator

Crown 2007 PF15665 Rev. 11/20 M4.8-1055-001

M4.8-1055-002 Crown 2007 PF15665 Rev. 11/20

Event Code 100 Event Code 102

+BV(FU3) KYS 4 204 KYS

K2B START Fig. 3 (15773)

Crown 2007 PF15665 Rev. 11/20 M4.8-1055-003

• If: The resistance > 2.9–3.4 Ω at 20 °C.

to apply voltage to the BRK1 coil. BRK2 LO 1 5902 4 4 5905 2

 The correct voltage ≈ 15 V. CA436

+BV BRK1 9 2940 5 5 2939 A

M4.8-1055-004 Crown 2007 PF15665 Rev. 11/20

+BV BRK2 16 2938 C+

Crown 2007 PF15665 Rev. 11/20 M4.8-1055-005

DISTRIBUTION DISTRIBUTION ACCESS 3

M4.8-1055-006 Crown 2007 PF15665 Rev. 11/20

– Then make the necessary repairs or replace-

– Then replace Access 7.

CAN H 1 003 1 CAN H CAN L 18

CAN L 2 004 2 CAN_T

Crown 2007 PF15665 Rev. 11/20 M4.8-1055-007

Step 3: Check the wires and the connections be-

• If: The wires and the connections are satisfactory.

 Access 1 shows 1 when the brake pedal is DCM

– Then check for loose connections, turn on the lift

M4.8-1055-008 Crown 2007 PF15665 Rev. 11/20

• If: The wires and the connections are not satisfac-

Event Code 113

Crown 2007 PF15665 Rev. 11/20 M4.8-1055-009

tween distribution panel CA201-10 and Access 1 PC210 JC210

ments. G/S G/S

• If: The wires and the connections are satisfactory.

Step 4: Use the ANALYZER Menu ► A2.3.2 DMS on

• If: The Access 1 values are correct.

Step 5: Measure the voltage between Access 3™

M4.8-1055-010 Crown 2007 PF15665 Rev. 11/20

5924 22 SVBY NEG

Event Code 115

Crown 2007 PF15665 Rev. 11/20 M4.8-1055-011

Step 2: Check the wires between JC241-1 and

M4.8-1055-012 Crown 2007 PF15665 Rev. 11/20

Crown 2007 PF15665 Rev. 11/20 M4.8-1055-013

code is cleared, return the lift truck to service. If

M4.8-1055-014 Crown 2007 PF15665 Rev. 11/20

There is no CAN communication between Access 2 • If: The resistance ≠ 120 Ω.

on the distribution panel across the CAN wires at CA410

Crown 2007 PF15665 Rev. 11/20 M4.8-1055-015

Step 2: Turn off the lift truck. Measure the resistance

tinue to Step 4. ACCESS 2

– Then continue to Step 3. CA405

Access 2 CA405-18 and CA405-19, or Access 1

M4.8-1055-016 Crown 2007 PF15665 Rev. 11/20

– Then check the fuse (FU2) and the condition of

– Then continue to Step 5. CA405

Crown 2007 PF15665 Rev. 11/20 M4.8-1055-017

Note: The presence pedal switches (DMS1, DMS2,

M4.8-1055-018 Crown 2007 PF15665 Rev. 11/20

• If: The continuity is correct. – Then continue to Step 8.

Crown 2007 PF15665 Rev. 11/20 M4.8-1055-019

Step 1: With the lift truck on and the pump contactor