BUSINESS MANAGEMENT L3

PROPOSED CLUSTERING (JUNE – OCTOBER 2024)

DAY COMPETENCY DESCRIPTION LEVEL CODE TYPE TRAINING TESTING REMARKS
(PROPOSED) (PROPOSED)
CLUSTER 1 – UNDERSTADING LEADERSHIP IN THE WORKPLACE
1 SUPPORT LEADERSHIP IN THE WORKPLACE 3 BSBFLM0023A C Day 1 – Thurs, June
2 SUPERVISE THE TEAM TO ENSURE GOALS ARE ACHIEVED 3 BSBBAD0403A C 27, 2024
3 ORGANISE PERSONAL WORK PRIORITIES AND DEVELOPMENT 3 BSBCOR0023A C
4 LEAD WORK TEAMS Day 2, Thurs, July
5 PARTICIPATE IN WORK TEAMS 3 BSBFLM0043A C 4, 2024
CLUSTER 2 - CUSTOMER SERVICE
6 COORDINATE IMPLEMENT. OF CUST SERV STRATEGIES 3 BSBBAD0763A C
7 COORDINATE, EVALUATE AND IMPROVE CUST SERVICE 3 FSFCUS0123A C Day 3 – Thurs, July
8 MANAGE CONFLICT 3 CSCSAD0143A C 11, 2024
9 DELIVER AND MONITOR A SERVICE TO CUSTOMERS 3 BSBCOR0103A C

CLUSTER 3 – WORKPLACE RELATIONSHIPS

10 CONTRIBUTE TO EFFECTIVE WORKPLACE RELATIONSHIPS 3 BSBFLM0033A C Day 4 – Thurs, July
11 COMMUNICATE EFFECTIVELY IN THE WORKPLACE 3 BSBCOR0063A C 18, 2024
CCLUSTER 4 - WORKPLACE IMPROVEMENT
12 SUPPORT CONTINUOUS IMPROVEMENT SYSTEMS AND PROCESSES 3 BSBFLM0093A C Day 5 – Thurs, July
13 COORDINATE WORK PROCESSES 3 BSBFLM0153A C 25, 2024

14 SUPPORT OPERATIONAL PLAN 3 BSBFLM0053A E Day 6 – Thurs,

August 8, 2024

CLUSTER 5 – HUMAN RESOURCE MANAGEMENT

15 COORDINATE THE RECRUITMENT, SELECTION 3 BSBBAD0703A C Day 7 – Thurs,
16 PLAN AND ADMINISTER HUMAN RESOURCE POLICY E August 15, 2024
17 MONITOR PERFORMANCE AND PROVIDE FEEDBACK 3 PSSCOR0063A C
18 COORDINATE IMPLEMENTATION OF POLICIES AND PROCEDURES 3 BSBFLM0163A C Day 8 – Thurs,
August 22, 2024

Business Management Level 3

Version 1 – February 2, 2023
 BUSINESS MANAGEMENT L3
PROPOSED CLUSTERING (JUNE – OCTOBER 2024)
DAY COMPETENCY DESCRIPTION LEVEL CODE TYPE TRAINING TESTING REMARKS
(PROPOSED) (PROPOSED)
CLUSTER 6 – REPORT WRITING
19 PREPARE AND PROCESS FINANCIAL/BUSINESS DOCUMENTS Day 9 - Thurs,
20 DESIGN AND DEVELOP DOCUMENTS, REPORTS AND WORKSHEETS 2 BSBBAD0722A C August 29, 2024
21 PREPARE REPORTS FOR MANAGEMENT 3 FSFORG0023A C
CLUSTER 7 – MARKETING
22 PROFILE THE MARKET 4 BSBFLM0124A E Day 10 – Thurs,
23 PROMOTE THE BUSINES 3 BSBBAD0793A C September 5, 2024

CLUSTER 8 – FINANCIAL MANAGEMENT

24 MANAGE BUDGETS AND FORECASTS 3 FSFACC0103A C Day 11 – Thurs,
25 PRODUCE JOB COSTING INFORMATION 3 FSFACC0443A C September 12,
26 COORDINATE BUSINESS RESOURCES 3 BSBBAD0803A C 2024
27 PROVIDE WORKPLACE INFORMATION AND RESOURCING PLANS BSBFLM0063A E
Day 12 – Thurs,
September 19,
2024

CLUSTER 9 – MEETING
28 DISPLAY HUMAN RELATION SKILLS 2 BSBCOR0382A E
29 MANAGE TIME 2 BSBBAD0372A E Day 13 – Thurs,
30 RESEARCH, PREPARE AND PRESENT INFORMATION BSBBAD0773 E September 26,
31 PLAN AND MANAGE MEETINGS 3 BSBBAD0553A C 2024
32 ORGANISE SCHEDULES 3 BSBBAD0743A C
33 MAINTAIN WORKPLACE SAFETY 3 BSBCOR0113A C Day 14 – Thurs,
October 3, 2024

Business Management Level 3

Version 1 – February 2, 2023