2.

Issuance of Certificate of Indigency

A Certificate of Indigency is required by the Public Attorney’s Office (PAO) in order to avail the
free service of PAO and other concern/welfare agencies that provide free assistance to
indigents.

Office or Division: Municipal Social Welfare and Development Office

Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who may avail: Indigent Individual/Family
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
• Barangay Certificate of Indigency • Barangay Hall
signed by the Barangay
Captain/Barangay Official with
specific purpose.
FEES
AGENCY
CLIENT STEPS TO BE PROCESSING PERSON
ACTIONS
PAID TIME RESPONSIBLE
1. Registration -register 1. Informs the None 20 seconds MSWDO Staff
of name and purpose on client about the MSWDO
logbook service
2. Submit requirements 2.1 Checking of None 5 minutes Social Welfare Officer I
and proceed for requirement; MSWDO
interview interview
Day Care Worker
MSWDO
2.2 Preparation
of Certificate of
Indigency (2
copies)
3. Receives Certificate 2.3 Approval None 2 minutes Social Welfare Officer I
of Indigency and Release of MSWDO
Certificate
Day Care Worker
MSWDO
TOTAL None 7 minutes &
20 seconds

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