THIS AGREEMENT is made between BIG PHARMACY WAREHOUSE NO 22 JALAN PENDAMAR 27/90, TAMAN

BUNGA NEGARA, SEKSYEN 27, 40400 SHAH ALAM SELANGOR & BIOPEST & HYGIENE SDN BHD (hereinafter
called “the Company”) and IT IS HEREBY AGREED AS FOLLOWS: -

The Service Provider is who shall be responsible for providing cleaning services to BIG PHARMACY
WAREHOUSE at the locations as specified in Clause 1 for a term ONE (1) year commencing from 1st December
2022 till 31st December 2023 which shall be the contract period.

1. Service Location
Cleaning services shall be provided at:

NO 22 JALAN PENDAMAR 27/90, TAMAN BUNGA

NEGARA, SEKSYEN 27, 40400 SHAH ALAM SELANGOR

2. Utilities and Storage

The Company shall provide water and electricity free of charge during the tenure of service. The company shall
also provide a proper storage space for the equipment, chemicals and general items.

3. Working Hours
The working hours are from 8:00am to 5:00pm & 4.00pm to 10.00pm following the order of Ms. Joy (1 whole
month). The Service Provider shall provide a minimum of Two (2) cleaner at any one time.

4. Cleaning Services Charges

The cost of cleaning services per month shall be (due to New Minimum Wages guideline from Government) for
Two (2) cleaner’s payable every service been made. The invoice is to be submitted to Finance Department of the
Company by the 3rd of each month and payment shall be made to the Service Provider accordingly after due process
of verification and within 30 Days payment term.

Kuantan Office : No 57, Jalan Teluk Sisek, 25050 Kuantan Pahang.

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5. Scope of Work and Frequency

Item/Areas Works Description

* To sweep and mop floor with solution

Waiting Area chemicals

Rubbish Disposals * Clean/Wipe/Empty & Dispose

* Provide & Replace to new disposal bags

Wall Panel * To thorough clean

* Wash clean with detergent

Toilets * To clean with disinfectant

* Floors to keep dry

Wall & Ceilings * Clear cobweb (below 15 ft)

Pantry * Sweep & damp mop clean floors

* Clean Pantry

* Making coffee / drinks

* Wipe table top

* Wipe clean glass door with cleaning pads

Kuantan Office : No 57, Jalan Teluk Sisek, 25050 Kuantan Pahang.

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 * Spot stain cleaning with anti- static chemical.

* Watering & spot picking potted plants

* Wipe clean fixed glass panel

Warehouse area * To keep clean all warehouse area

Telephone Cleaning * To Spray and Clean the telephones with

Phone disinfectant

works, etc. Shall proceed accordingly when the need arises.

Subject to additional charges.

6. Supervision

 The cleaners shall be supervised and monitored by Appointee, reporting to the person in charge, Ms Joy.

7. The Service Provider’s Obligations

7.1 The Service Provider shall ensure that cleaners perform their duties satisfactorily and that the cleaning
services are carried out as agreed. The Service Provider shall provide the Company substitute cleaners if
any cleaners are absent. If not The Company have a right to deduct from the labour charges.
7.2 The Service Provider shall ensure compliance to all legal and mandatory requirements of relevant
authorities.
7.3 All incidental charges related to health, safety, insurance and other costs of the Cleaners shall be borne by
the Service Provider.
7.4 Disposal of rubbish or waste in the appropriate place shall be entirely handled by the Service Provider.
7.5 To ensure adequate number of Cleaners to provide the cleaning service.
7.6 Upon being required by the Managing Director of the Company so to do remove any employee of the
Service Provider employed which is in the opinion of Managing Director of the Company is guilty of
behaviour prejudicial to the conduct of the Establishment or the interest of the Company.
7.7 To bear the cost of any replenishment or making good of any damages caused to the items or property of the
Company during the course of carrying out cleaning services.
7.8 To ensure all cleaning staff be dressed decently in standard uniforms provided by the Service Provider.
7.9 The Service Provider will meet the person in charge of the Company fortnightly
Kuantan Office : No 57, Jalan Teluk Sisek, 25050 Kuantan Pahang.

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 (the time and date as agreed by both parties). A log book to be kept for reference.

8. The Company’s Obligations

8.1 The Company shall provide feedback regularly for the improvement of the Cleaning Services
8.2 Shall ensure the cooperation of all staff of the Company to maintain the cleanliness of the premises.
8.3 Any incomplete job will be highlighted in the Maintenance and Facility Improvement Form and given to the
Service Provider for action to be taken as soon as possible.

9. Termination

Either party may at any time terminate this agreement by giving to the other TWO (2) months notice in writing.

10. Miscellaneous

11.1 Each of the parties shall give notice to the other of the change of address or telephone at the earliest
possible opportunity but in any event within forty eight hours of such change.
11.2 Any notice to be served on either of the parties by the either shall be sent by ordinary post and shall be
deemed to have been received by the addressee within seventy two hours of posting.
11.3 This agreement and all rights under it may be assigned or transferred by the Company.
11.4 The Service Provider shall not assign or sub-contract any of its rights or duties under this agreement
without the consent in writing of the Company (such consent should not be unreasonably withheld)
11.5 This agreement is binding on the successor in title of the Company and the heirs or personal representative
or assigns of the Service Provider.

11. Quality Assurance

In recognition of BioPest & Hygiene Sdn Bhd commitments to QUALITY and to ensure that Customer's
requirements and expectations are met and surpassed.

The QUALITY MANAGEMENT SYSTEM which the company implements ensures that the Customers

receive the highest quality service at all time.

The Service Provider recognize that our customer satisfaction depends on our staff's performance, thus :-

* The Service Provider RECRUIT carefully, selecting only those candidates who share our professional
attitude.

*The Service Provider provides TRAINING to all our staff. To ensure that highest quality works are achieved,

we adopt the International Cleaning Standards set by the Industry

Kuantan Office : No 57, Jalan Teluk Sisek, 25050 Kuantan Pahang.

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 * QUALIFIED staffs of BioPest & Hygiene Sdn Bhd will carry out cleaning tasks to a suitable level of
competence :-

i) Health and Safety regulations and requirements are met.

ii) Cleaning equipment, tolls and detergents are correctly chosen and applied.

iii) Standard Operations Procedures for all plant and machinery are properly carried out.

iv) Usage of environmentally friendly detergents, materials and consumables to carry

out the cleaning tasks.

* The Service Provider operates a practical management and supervision system which means that our staff's

works are MONITORED regularly and our CLIENT's FEEDBACKS are properly assessed.

IN WITNESS WHEREOF the parties hereto have hereunto set their hands the day and year first above written.

SIGNED by )
for the Company in the )
presence of:- )

SIGNED by )
on behalf of the Service Provider in the )
presence of:- )

Kuantan Office : No 57, Jalan Teluk Sisek, 25050 Kuantan Pahang.