Employability skills

Test
Semester-1
COMMUNICATION
1. Which of the following represents boredom ?

a) Crossing arms across the chest

b) Looking straight way
c) Touching the ears
d) None of the above
2. Communication that involves enchanting of
information without use of words is called.

a) Verbal communication
b) Non-verbal communication
c) Written communication
d) pictorial communication
3. The Elements of Communication is_____

a) Clarity
b) Anxiety
c) Information Overloads
d) Feedback
4. Gesture “quick tilt head” shows……

a) boredom
b) confidence
c) Interest
d) In security
5. What does ASAP stands for for in SMS language?

a) As silent as problem
b) As soon as probable
c) As soon as possible
d) As simple as possible
6. Listening to the song falls under…..
a) Critical listening
b) Comprehensive listening
c) Appreciative listening
d) Therapeutic listening
 7. Most of our day to day reading is done_____

a) Loudly
b) Intensively
c) Silently
d) Extensively
8. Which of the following is a long term goal?

a) Study for the exams

b) Become manager in a big company
c) Complete a given homework
d) Complete diploma course successfully
9. Noise , physical discomfort of hotness and
coldness comes under …..
a) Cultural barrier
b) Language barrier
c) Perception barrier
d) Envierment barrier
10. __________communication includes tone of
voice, body language, expression etc.
a) None Verbal
b) Verbal
c) Letter
d) Notice
11. Identify the kind of communication used …
“please find the assignment attached”
a) Memo
b) SMS
c) Telephone conversation
d) E-mail
12. The messages that we send with our voice
are called…
a) Para language
b) Body language
c) English language
d) Pictorial language
13. Which of the following can be the reason for
a problem ?
a) Misunderstood the instruction
b) Unable to get the need of the speaker
c) Both (a) & (b)
d) None of the above
14. Which one is NOT a part of triple-A listening ?

a) Anxiety
b) Attitude
c) Attention
d) Adjustment
15. “Hello Anubhav. This is Shinde . May I know
something about yesterday’s incident.”
Who is the speaker in this conversation ?
a) Anubhav
b) Shinde
c) Receiver
d) None of these
16. Dedication to a particular work is called…

a) confidence
b) Commitment
c) Integrity
d) Intelligence
17. What are traditions and beliefs in communication ?

a) Assistance
b) Hurdles
c) Neutral
d) None of these
18. Which one is a good communication ?

a) Sender attacks
b) Receiver does' listen tom sender
c) Message ambiguous
d) Message is clear & direct
19. Intrinsic motivation is…
a) For money or reward
b) Short lived
c) Long lived
d) To gain social acceptance
20. What is stress basically ?
a) Text
b) Force
c) Context
d) None of these
21. Which one is a DON’ T for an interview ?
a) Confidence
b) Informal dress
c) Calm approach
d) Proper eye contact
22. Which one of following is a barrier to speaking ?

a) Confidence
b) Nervousness
c) Calmness
d) friendliness
23. Goals are categorized as…

a) Short term & long term

b) Intrinsic & extrinsic
c) Inner & outer
d) Good & bad
24. Which one of the following is not a means of
communication ?

a) Phone
b) SMS
c) E-mail
d) Bus
 25. Communication is ______
a) Exchange of information
b) Piece of information
c) Bank of information
d) Reservoir of information
 26. In face communication, body language accounts
for…
a) 7%
b) 38%
c) 55%
d) 100%
27. Written communication uses
a) Letter
b) Body language
c) Speech
d) Computer
28. Hello Pradeep. This is Suleiman . My colleague john told
me that raja called me at 11:00. is he available ? In this
conversation , identify the sender and receiver of the message ?

a) Sender: Suleiman, receiver: Pradeep

b) Sender: Pradeep, receiver: Suleiman
c) Sender : raja, receiver : Suleiman
d) Sender: john, receiver: Pradeep
29. Eye contact is considered to be which of the
following communication?

a) Verbal
b) Non verbal
c) Oral
d) Written
30. In SMART goal, S stands for…

a) Specific
b) Sincere
c) Smarty
d) Scientific
31. According to body language, biting of nails
indicates-
a) Stress
b) Happy
c) Relaxed
d) All of these
32. Motivation is categorized as…

a) Good & bad

b) Intrinsic & extrinsic
c) Verbal & non verbal
d) Long term & short term
33. Which of the following is considered to be
effective listening Skill?
a) Stop talking when speaker is talking
b) Focus on the speaker
c) Encourage speaker
d) All of these
34. Which of the following is not part of effective
communication?
a) Message
b) Channel
c) Feedback
d) Radio
35. The effective communication is________

a) Clarity
b) Information overload
c) Emotional State
d) All of these
36. Which communication is important for future
reference?
a) Oral
b) Written
c) Both (A) & (B)
d) None of these
37. The language of the report should be_____

a) Formality
b) Casual
c) Formal
d) Loose
38. _______ is the person who notice and decodes and
attaches some meaning to massage.

a) Driver
b) Receiver
c) Sender
d) Cleaner
39. In oral communication the speaker can observe
the listener’s _______ to what is being elated.

a) Response
b) Rejection
c) Reaction
d) Reset
40. The ______ is used to send messages through
electronic media.

a) Snail Mail
b) E-Mail
c) Post Mail
d) Air Mail
41. For effective communication, there has to be a
________and a receiver.

a) Transmitter
b) Painter
c) Sender
d) Carpenter
42. What will be the suitable measure for a bag found
in bus ?

a) Its checking
b) Information police
c) Both (a) & (b)
d) None of these
43. Which of the following is correct grooming standard
for gentlemen while attending interviews?

a) Clean Shave
b) Shorts
c) Slippers
d) Long hair
44. Kinesthetic is the interpretation of body language
such as____
a) Facial expressions
b) Gestures
c) Non –verbal behavior related to movement
d) All of these
45. In an interview when you do not know an answer,
you should-
a) Admit you do not know the answer
b) Keep guessing
c) Remain quiet
d) Bluff
46. ________ is an aggressive behavior and will most
likely bring a negative response from the speaker.

a) Yawning
b) Slapping
c) Interrupting
d) Dancing
47. which of the following is NOT good practice when
in an interview?
a) Sit upright in your chair
b) Cross your arms
c) Speak in varied tones
d) Smile
48. One of the major consequences of high self-
esteem is
a) Increased worker involvement in teams
b) Decreased complaints from unionized workers
c) Good mental health
d) Increased absenteeism
49. Which of the following plays the role of assistant
in interview ?

a) Appearance
b) Behaviour
c) Both (a) & (b)
d) None of these
THANK YOU !