The Journey of Cleanliness in IndoreIndore has once again made history by winning consecutively for the

sixth time the title of cleanest city in India. The city has maintained and raised the bar by implementing a
sustainable model of solid waste management.

Door-to-door garbage collectionIMC has started using door-to-door waste collection vehicles that are
specially mechanised for dry and wet waste along with various domestic bio-waste components.

Bin Free CityBesides open dumping yards, garbage and waste containers were completely eradicated
within Indore. In 2016, all citizens of all 85 wards were introduced to the innovative option of door-to-
door waste collection vehicles, which resulted in making Indore a bin free and 100% at-source waste
segregation city. A three-bin segregated waste collection system, including 30,744 litter bins, is
established at all public and commercial areas and their 50 to 100 metre buffer area.

Segregation at SourceWithin the city, 100% Houses, Commercial Establishment, Industrial units, Bulk
waste Generators, Park and garden, Hospitals and various medical organizations, stockyard , from these
various sources dry, wet, plastic, sanitary, domestic, hazardous and E-waste are collected by door-to-
door compartmentalised vehicle.

Ten Garbage Transfer Stations have been constructed in the city. The waste from all generators is
carried by compartmentalised vehicles to here in a suitable, segregated and organised manner and
further transported to various dry and wet waste processing sites.

Cleanliness in Public, Commercial and Residential AreasIn addition to this, in order to keep the city
waste and dust free, IMC started modernising and mechanising sweeping machines, which have shown
to be extremely useful in keeping the city clean.

In Indore, cleaning is done once in residential areas, twice in mixed and industrial areas, and three times
in commercial and public sectors. In this cleaning procedure, waste is collected and transported in three
categories- dry, wet, and inert waste.

Disposing the Wet Waste In order to dispose of wet waste Gobar Dhan BIO CNG plant with a capacity of
550 TPD per day has been established. 95% methane mixed with 17500 KG Bio CNG generated from this
plant is used as fuel in city buses. From this procedure, 100 ton of compost is also obtained.

Through decentralised processing, to dispose of wet waste from the city, a garden waste management
plan has been implemented, according to which 569 parks and gardens are equipped with twin pits,
drum composting plant to generate compost, along with encouragement of community and home
composting. Today, home composting is done in more than 55000 houses.

On site waste composting is done on the spot by bulk waste generators and organic waste from food
joints is converted into compost through a door-to-door mobile composting van.

Disposal of Dry Waste -Two Centralized Material Recovery Facilities have been established at the
Centralized Processing Unit to dispose of various dry wastes. One is 400 TPD Capacity Fully Automatic
Material Recovery Facility, and another is 200 TPD Capacity Manual Material Recovery Facility. Four
decentralized material recovery facilities have also been set up in zero waste wards of the city.

Disposal of Three Other Types of WasteElectronic Waste, Domestic Hazardous Waste and Sanitary
Waste are sent to registered processors and recyclers at specialised plants for scientific and safe
disposal.

Disposal of Construction and Demolition WasteI.M.C. has set up a state-of-the-art plant with 100 TPD
capacities and five collection points to ensure the disposal and reuse of construction and demolition
waste.

Disposal of Legacy Waste by Bioremediation MethodThe disposal of 70 to 80 years old 15 lakh metric
tonnes of garbage was a mammoth task. Still, Indore Municipal Corporation has made it possible
through the bio-remediation method. Once covered with vast mountains of trash, this 100 acres of land,
worth 300 crores, has now been transformed into a green, clean and beautiful city forest.

3 R Waste ReductionsI.M.C. has been continuously working on a series of parameters for the 3 R method
of waste management,Some of the main initiatives are Bartan bank, Thaila bank, Neki ki deewar, Plastic
premier league, Zero waste event, Zero waste premises, Disposable free markets, Backlane renovation,
Bottle crusher machines, Food atm, Aahar app and Robinhood army.

Cleanliness Of Water Bodies7000 out falls from the sewage lines of the houses situated on Kanh and
Saraswati Rivers were closed and connected to the reuse pipe network and sent to the Centralized
Sewage Treatment Plant at Kabit Khedi. on this plant 369 MLD. Sewage water is treated daily in these
S.T.P.s, and 33 % of this treated water is reused for irrigation of gardens and agriculture, cleaning roads,
dividers and toilets, water fountains and the remaining water is discharged.

Sludge from sewage is used to make compost with the help of BARC; a 100 TPD capacity sludge
hygienization plant is installed. By keeping in mind the health of SAFAIMITRA sewage line, septic tanks
and hazardous waste management technique are approached.

ODF++Indore has Achieved 100% ODF ++ City title in which according to Indore’s population, self-
sustainable 228 Public Toilet, 85 Community toilets & 147 urinals have been constructed.

Indore 311Indore 311 Mobile APP was launched into action regarding cleanliness complaints, which
resolves complaints within 24 hours.

IEC & BCC ACTIVITIES In addition to this, to create public awareness among Indore citizens regarding
cleanliness, IEC and BCC activities are continuously organized.IMC has also conducted meetings with
religious leaders leading to collaborate with IMC to promote segregation and decentralized composting.

AIR QUALITY INDEXIMC has taken important steps for betterment of Air Quality Index, in which essential
developmental work has been covered compulsory. An initiative to replace polluting vehicles to
Electronic Vehicles has been in progress, under which public awareness is made and are constantly
being encouraged towards replacement of old vehicle to new vehicles. All the restaurants in the city are
made to replace traditional furnace to electrical oven.

Sustainable BeautificationIndore Municipal Corporation has embodied various programs for beautifying
the city, which has played a significant role in the city's rejuvenation.

Awareness, innovation, tireless hard work and a spirit of constant striving towards excellence made
Indore city unparalleled in cleanliness. Indore has remained number one in cleanliness for four
consecutive years, has established many new dimensions in the fifth year by tightening its cleanliness
criteria.

1. Door to Door Garbage Collection

Today, 100% door to door segregated garbage collection takes place from the city's houses, business
establishments, industrial units, bulk waste generators, parks, gardens, hospitals, other medical
institutions, and non-vegetarian shops by special vehicles with six compartments.

Indore Municipal Corporation operates all these vehicles with I.C.T. based technology to get accurate
information about the status of door to door garbage collection every day.

Along with this, Indore Municipal Corporation is also running various awareness programs for the
participation and compliance of citizens in garbage collection.

2. Separation at Source

Indore is the first city in the country where the segregation of 6 types of waste, such as dry, wet, plastic,
sanitary, household hazardous, and e-waste, is segregated at the source of waste itself.

Along with this, I.M.C. has started a unique Collection and Segregation mobile app to monitor the quality
of this segregation.

Additionally, unique campaigns like Plastic Premier League and Segregated Road Sweeping of wet, dry
and inert waste have been conducted in the city.
3. Cleanliness of public, commercial and residential areas

Dedicated and hardworking safaimitras have a significant contribution to the cleanliness of Indore.

Apart from this, state-of-the-art sweeping machines and mechanized sweeping are being used by
Indore Municipal Corporation to keep the city clean and free from garbage and dust.

Today, cleaning is done once a day in residential areas of Indore city, twice a day in mixed and industrial
regions and thrice a day in commercial and public spaces.

4. Bin Free Cities

Indore city has achieved the status of bin free city since 2016 by removing garbage dump places and
secondary storage bins.

I.M.C. has installed 3074 litter bins in all public and commercial areas of the city at a distance of 50 to
100 meters. And apart from dry and wet waste bins, a third bin has been installed for sanitary and covid
waste collection.

5. Scientific disposal of MSW

A. Disposal of dry waste -

Two Centralized Material Recovery Facilities have been established at the Centralized Processing Unit to
dispose of various dry wastes. One is 400 TPD Capacity Fully Automatic Material Recovery Facility, and
another is 200 TPD Capacity Manual Material Recovery Facility. Four decentralized material recovery
facilities have also been set up in zero waste wards of the city.

B. Disposal of wet waste

Indore Municipal Corporation operates two centralized processing units for wet waste disposal,
including 600 TPD capacity Waste to Compost Plant and 15 TPD Capacity Bio Methanation Plant. In
addition, the construction of Asia's largest biomethanation plant with 500 TPD capacity for wet waste
disposal is also in progress.
Decentralized wet waste processing in Indore city includes innovative garden waste management
initiatives, such as mobile composting vans, onsite waste composters, energy bins, community and
home composting for 569 parks and gardens. Today home composting is being done in more than 56000
houses in the city.

C. Disposal of three other types of waste

Electronic Waste, Domestic Hazardous Waste and Sanitary Waste are sent to registered processors and
recyclers at specialized plants for careful scientific disposal.

D. Disposal of construction and demolition Waste

I.M.C. has set up a state-of-the-art plant of 100 TPD capacity and five collection points to ensure disposal
and reuse of construction and demolition waste

6. Disposal of old waste by bioremediation method

The disposal of 70 to 80 years old 15 lakh metric tonnes of garbage was a mammoth task. Still, Indore
Municipal Corporation has made it possible through the bio-remediation method. Once covered with
vast mountains of trash, this 100 acres of land worth 300 crores, green, clean, flat and beautiful.

7. Sustainable Beautification

Indore Municipal Corporation has embodied various programs for beautifying the city, which has played
a significant role in the city's rejuvenation. which includes local art, culture and heritage in
beautification, development of green zones, systematic landscaping, and green buffers to control air
pollution on traffic corridors
8. 3 R Waste Reduction

I.M.C. has been continuously working on a series of parameters for the 3 R method of waste
management,

Some of the main initiatives are Bartan bank, Thaila bank, Neki ki deewar, Plastic premier league, Zero
waste event, Zero waste premises, Disposable free markets, Backlane renovation, Bottle crusher
machines, Food atm, Aahar app and Robinhood army.

9. Cleanliness of water bodies

Six thousand nine hundred eighty-eight outfalls from the sewage lines of the houses situated on Kanh
and Saraswati rivers were closed and connected to the reuse pipe network and sent to the Centralized
Sewage Treatment Plant at Kabit Khedi.

I.M.C. also installed seven low capacity Decentralized Sewage Treatment Plants in those city areas
where sewage lines cannot reach.

312 MLD. Sewage water is treated daily in these S.T.P.s, and 33 per cent of this treated water is reused
for irrigation of gardens and agriculture, cleaning roads, dividers and toilets, water fountains, and the
remaining 67% water is discharged into these two ancient rivers of the city.

The corporation also has developed vertical gardens to prevent waste dumping over bridges of water
bodies.

Apart from this, CP Shekhar Nagar slum, situated on the river Kanh, was rejuvenated under the River
Front Development of the Smart City Project. And newly constructed houses were provided to more
than 1500 members of 800 families living here and this place was beautified to a splendid park.

All the single, commercial-industrial establishments, mixed units, community and public toilets and
urinals have been linked to the city's sewer pipe network.

All the community and public toilets and urinals have been linked with Google Maps.

All safety equipment has been provided to Safai Mitras, and manual cleaning has been banned by
promoting robotic cleaning.