HRJED CONSTRUCTION SERVICES

Blk 1 C. Molina St.,

Viente Reales, Valezuela St.

CUSTOMER SERVICE REPORT

CSR NO. DATE: MAY 20, 2024
Customer Name: MODERN SHANG-AYALA NORTH EXCHANGE

Address: AYALA NORTH EXHANGE – MAKATI CITY

City: MAKATI CITY State: ZIP Code:

Status of Call: Warranty or AMC (Please circle) Instruction From

Mr._ _STORE MANAGER_______ On___TELEGRAM GC

____

NATURE OF PROBLEM
Problem Reported:

REQUEST FOR REPAIR OF CHILLED WATER LEAK

System Down: Yes / No (Please circle) Equipment Type: chilled water

Make: DICO-AIRE Model Serial No.

Call Reported by: Date: Time:

Location of Installation: MODERN SHANG-AYALA NORTH EXCHANGE

SERVICE DETAILS
Service Rendered:

-CHECK SOURCE OF LEAK (MAY 19, 2024)

-SHUT DOWN MAIN VALVE OF CHILLED WATER

-REPLACEMENT OF ISOLATION VALVE FOR FCU AT KITCHEN AREA

-ACCORDING TO MANAGER, WORKERS FOR KITCHEN EXHAUST DID REPAIR WORKS AT THE AREA PRIOR THE
LEAKS

--------end of report------------
Engineer’ s Remarks: Status after Service:

All units working normally. (Please circle)

Complete/ Incomplete/
Pending for spares/ Under
Observation/ Working solution
provided

Defects found on inspection:

none

Events: ( Date & Time)

Start of Service: (10 pm) End of service: (2 am)
MAY 19/MAY 20, 2024

PLEASE RATE THIS CALL BY TICKING AN OPTION

Extremely Satisfied Satisfied Dissatisfied Annoyed

CUSTOMER FEEDBACK

Remarks:

Name : Designation: Phone/Fax:

Email:

Signature: Date: Place:

Cracked gate valve.
 Removal of damaged valve Removal of damaged valve

Replacement of valve Hydrotesting