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Project Manager Assignment
Project Manager Assignment
Scenario:
our company is about to onboard a new enterprise client for its Organizational
Y
Development product with Generative AI. The client has specific requirements and a
tight deadline. Your task is to create a project plan that ensures seamless delivery
and high customer satisfaction while managing the transitions between sales,
customer success, project management, and the delivery team.
Client Details:
● lient Name: Zitcom Solutions
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● Project Kickoff Date: June 15, 2024
● Project Go-Live Date: August 15, 2024
● Key Deliverables:
● Initial Consultation and Requirement Gathering
● Customized Product Setup
● Training Sessions for Client's Employees
● Post-Implementation Support
Requirements:
1. D evelop a project plan outlining key milestones, timelines, and responsible
parties.
2. Create a detailed scope of work (SOW) based on the initial consultation and
requirement gathering.
3. Outline the process for handling the handover from sales to customer
success and then to project management.
4. Describe the handover process from project management to the delivery
team.
5. Identify potential risks and propose mitigation strategies.
6. Prepare a communication plan for keeping the client and internal teams
informed and engaged throughout the project.
7. Create a Gantt chart to track the project timeline.
8. D
raft an email to the client introducing yourself as the Project Manager and
outlining the next steps.
Deliverables:
1. P roject Plan: A detailed timeline with milestones and deadlines, including a
Gantt chart or similar visual aid.
2. Scope of Work (SOW): A document detailing the project scope, objectives,
deliverables, timelines, and responsibilities.
3. Handover Plan: A step-by-step process for the transitions between sales,
customer success, project management, and the delivery team.
4. Risk Management Plan: A list of potential risks and corresponding mitigation
strategies.
5. Communication Plan: A strategy for maintaining effective communication
with the client and internal teams, including frequency and methods of
communication.
6. Gantt Chart: A visual timeline tracking project milestones and deadlines.
7. Client Introduction Email: A professional and concise email to the client.
Evaluation Criteria:
P
● roject Plan (20%): Completeness, clarity, and feasibility.
● Scope of Work (SOW) (15%): Detail and accuracy in capturing client
requirements and project objectives.
● Handover Plan (15%): Clear and effective processes for managing transitions
between teams.
● Risk Management Plan (10%): Identification of relevant risks and practicality
of mitigation strategies.
● Communication Plan (10%): Effectiveness and thoroughness in ensuring all
parties are informed.
● Gantt Chart (20%): Accuracy and usability in tracking project timelines.
● Client Introduction Email (10%): Professionalism, clarity, and ability to set
clear expectations.
Assignment Details: