PHOEBE BUFFAY

Los Angeles, CA 90046 | 222.333.4444 (mobile) | phoebebuffay@gmail.com | LINKEDIN

Professional Summary

Results-driven Office Manager with six years of experience in office operations,

procurement, equipment management, and vendor and inventory management. Skilled
in developing and implementing process improvements and standard operating
procedures, with a proven track record of streamlining operations, increasing
efficiency, and reducing costs. Strong collaborative skills and expertise in staff and
training management.

Primary Skills

 70WPM, Mac, PC & MS Office 365  Staff Training & Management

 PMP, Project Management Tools  Vendor and Inventory
 Leadership and Communication Management
 Budgeting and Financial
Management

Professional Experience

OPERATIONS & ADMINISTRATIVE SUPERVISOR – ABC Inc. Los Angeles, CA

01/2019 - Present
 Develop and implement operational policies and procedures to ensure efficiency
 Oversee daily operations of the organization, including managing staff of 15,
ensuring productivity and quality standards are met, and identifying areas for
improvement
 Implemented process improvements related to purchase orders reducing
operating costs by 12%
 Collaborate with cross-functional teams to identify and implement process
improvements, streamline operations, and increase productivity
 Manage budgets and allocate resources to ensure financial stability and meet
performance targets
 Develop and maintain relationships with vendors, suppliers, and other partners
 Monitor and analyze operational metrics to ensure performance targets are met
or exceeded
 Ensure compliance with all applicable laws, regulations, and policies
 Provide quarterly reports on operational performance to senior management

OFFICE & OPERATIONS ASSISTANT – Fun Company Inc. Torrance, CA

01/2017 – 01/2019
 Managed and led a team of 6 employees to ensure efficient and effective daily
operations
 Developed and implemented new operational policies and procedures, resulting
in a 25% increase in productivity and a 15% decrease in operational costs
  Coordinated with cross-functional teams to identify and implement process
improvements, resulting in a 20% increase in efficiency
 Developed and maintained relationships with vendors, suppliers, and other
partners
 Monitored and analyzed operational metrics to ensure performance targets were
met or exceeded

Additional Experience

MANAGER – University of Coffee Fairfax County,

VA 01/2012 – 6/2016
 Managed a team of 7 including interviewing, selection process, scheduling and
performance reviews
 Open and close coffee house and perform all office and front house
opening/closing procedures
 Develop and maintain positive working relationships with vendors
 Ensure proper equipment and facility management, following SOPs and
guidelines set by owner

Education

BA, Business Administration - George Mason University

Fairfax, VA – 2016

Job Title: Office Manager, Coffee House

Salary Range: $50,000 - $65,000 with benefits

Job Summary:
WeHo Perk is seeking a results-driven, passionate coffee lover and
experienced Office Manager to join our team. The Office Manager will
oversee and manage the daily operations of the office, including
procurement, equipment management, vendor, and inventory
management, and developing process improvements and standard
operating procedures. The successful candidate will have a proven track
record of streamlining office operations, improving efficiency, and reducing costs. This role
will begin with managing a single location and eventually grow into overseeing several
locations in the West Hollywood/Beverly Hills area.

Key Responsibilities:
 Develop and implement processes and systems that streamline office operations and improve
efficiency
 Manage supplies procurement and equipment management
  Oversee vendor and inventory management
 Develop process improvements and standard operating procedures
 Collaborate with staff and management to ensure the team operates at the highest level
 Manage staff and training
Qualifications:
 Minimum of four years of office, operations, and administrative support experience
 Experience managing a coffee house or related experience preferred
 Proven track record of developing and implementing process improvements and standard operating
procedures
 Experience with procurement, equipment management, and vendor and inventory management
required
 Staff and training management
 Excellent collaborative skills

WeHo Perk values constant improvement and innovation, and the successful candidate will share these
values.
To apply, please submit a cover letter and resume to WeHo Perk via email at careers@wehoperk.com.