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Business Model
Business Model
Business Model
Business analysts can gain end-to-end views of the business process lifecycle
through business process modeling, a business process management (BPM) technique that
creates data-driven visualizations of workflows. These process models help organizations
document workflows, surface key metrics, pinpoint potential problems and intelligently
automate processes.
Learn more by reading “Process Mining vs. Process Modeling vs. Process Mapping: What’s
the Difference?”
Most enterprise IT systems maintain event logs. These event logs are digital records that
automatically track state changes and activities (i.e., “events”) within the system. Anything
that happens within a system can be an event. The following are some common event
examples:
A user logs in
A user updates a record
A user submits a form
Information is transferred between systems
Event logs track both the occurrence of events and information surrounding these events, like
the device performing an activity and how long the activity takes. Event logs act as the inputs
during the production of process models.
Process mining is the application of a data-mining algorithm to all of this event log data. The
algorithm identifies trends in the data and uses the results of its analysis to generate a visual
representation of the process flow within the system. This visual representation is the process
model. Depending on the process targeted for modeling, process-mining algorithms can be
applied to a single system, multiple systems or entire technological ecosystems and
departments.
A single process model can contain a wealth of workflow data, allowing team members to
analyze a workflow from multiple perspectives. Business analysts often use business process
modeling to zero in on the following workflow components in particular:
Control flow: “Control flow” refers to the order in which steps and commands are
executed within a process. A process model depicts a flowchart of a given process so
that a team can clearly see what steps are taken and when. This perspective also helps
the team identify any dependencies between steps.
Organization: A process model can capture who is involved in a process —
including people, teams, systems and devices — and how they interact with each
other. This perspective illuminates the connections between people and systems that
form the organizational social network. In this way, a process model offers insight
into how various components of a business function together.
Time: A process model can record how long a process takes, overall, and how long
each step takes, allowing the team to identify delays, slowdowns and bottlenecks
within the workflow.
Case: A process model can offer a general view of how a given workflow typically
plays out, or it can reflect a particular case – or instance – of a workflow. Teams often
use this case perspective to analyze anomalous process outcomes. For example, if a
specific instance of a workflow results in lower-than-average outcome quality, teams
can isolate exactly what went wrong.
Process models can take the guesswork out of implementing and evaluating new business
processes. By creating a model of a new process, business users can get a real-time look at
how that workflow is performing, allowing them to make adjustments as necessary to achieve
process optimization.
Process models can help companies track whether money and resource investments produce
suitable returns. For example, by creating a model of the standard sales process, an
organization can see how sales representatives are utilizing the tools and systems at their
disposal. It may turn out that a certain tool is used much less frequently than anticipated, in
which case, the organization can choose to disinvest from the tool and spend that money on a
solution the sales team actually uses.
Communicating processes
Process models transform complex processes into concrete images, making it easier to
disseminate and discuss processes throughout the organization. For example, if one
department has a particularly efficient process for troubleshooting technical problems, the
business can create a model of this process to guide implementation on an organization-wide
scale.
Access and utilize quantitative process data: Without a process model, teams are
limited to discussing and analyzing workflows in qualitative and subjective terms. As
a result, teams may not accurately understand their workflows; they may make
business decisions based on misunderstandings, assumptions and/or incomplete
knowledge. With process modeling, teams have access to quantitative workflow data,
including success rates and error rates, allowing for a more rigorous analysis of
business processes.
Streamline and accelerate process automation: Before a process can be automated,
an organization needs a clear understanding of how that process plays out in reality,
including the business logic underpinning each decision point. A process model
illuminates both the way a workflow unfolds and the relationships between events,
actors, tools and systems within and between processes. This viewpoint helps a team
document the process itself and the business rules that guide its execution. This
information makes it easier to effectively automate workflows the first time.
Keep operation costs down: Process models provide organizations with an easy way
to identify opportunities to optimize existing processes. This makes it easier for the
company to ensure that processes consistently produce the desired outcomes. As a
result, business processes require less investment to maintain and generate positive
outcomes at a lower cost.
IBM Blueworks Live is a cloud-based business process modeling software designed to help
organizations discover business processes and document them in a collaborative fashion
across multiple stakeholder groups. Teams can work together through an intuitive and
accessible web interface to document and analyze processes. No download required.
process management.
this:
Why Use Business Process Modeling?
Your first step in modeling is actually pen and paper. However, to actually run
a business process, you will need to digitize that process in a way that a
Business process modeling can also help you group similar processes
together and anticipate how they should operate. The primary objective of
business process modeling tools is to analyze how things are right now and
processes.
hypertext, or scripts. There isn’t just one way to implement business process
Here are some of the most common business process modeling techniques:
the flow and nuances of the process. A process consultant can look at a
“Eventually, when [those] companies get their products shipping and crank
process modeling and execution. But right now, we are still between the
news and the reality.” - Bruce Silver, Process Consultant and Author of the
simple, isn’t immediately intuitive for the regular business user. It is a great
tool for process consultants, but not helpful for those looking to create their
own applications.
UPN provides a simple box for each task to be completed. The box shows
what happens, who is assigned to it, and when it happens in the sequence. It
to comply to business norms, and - more importantly - for end business users
3. Flowchart Technique
Flowcharts explain complex process flows in a simple yet effective way. They
illustrates process steps in their sequential order, going from inputs to actual
process to outputs. In fact, flowcharts provide the basic framework for BPMN
Kissflow, our process tracking software, can help your business stay
4. Gantt Charts
Rather than showing the steps sequentially, Gantt charts are able to show
the entire process using ‘time taken’ as one of the main axes. It does a better
job of showing the overall time taken to complete a project than other options.
5. Petri-Nets
The modeler is one of the most important elements in a BPMS, and you