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Individual Diferences and Situational Constraint Predict Information Search in Negotiation Planning
Individual Diferences and Situational Constraint Predict Information Search in Negotiation Planning
https://doi.org/10.1007/s10726-023-09824-2
Abstract
Planning is critical for negotiation success as it facilitates obtaining superior out-
comes. However, little empirically is known about this topic. We argue that indi-
vidual differences are important to understanding planning behavior because plan-
ning affords greater opportunities for individual differences to manifest compared to
other phases of negotiation. We conducted a series of studies with the aim of under-
standing how the Big Five factors and gender predict information search and prefer-
ence while planning. In Study 1, we examined information search behavior using the
Mouselab paradigm. When the search space was large, agreeableness predicted per-
sistence in search, and women spent significantly more time on the task, and looked
for value creating and relationship related information to a greater extent than men
(Study 1a). In a more constrained situation or with a smaller search space, few asso-
ciations between individual differences and search behavior emerged (Studies 1b and
1c). In Study 2, we used a survey design to elicit preferences for information type.
In this task, multiple personality factors predicted preferences. Conscientiousness
and openness predicted preferences for value claiming information, and women pre-
ferred value creating information. Conscientiousness predicted preference for value
claiming choice of information through the preference for value claiming informa-
tion. How individual differences manifest in information search and preference in
negotiation planning is a function of both task type and complexity.
* Daisung Jang
d.jang@uq.edu.au
Dai Quy Le
dai.le@monash.edu
1
Business School, University of Queensland, 39 Blair Drive, St Lucia, QLD 4072, Australia
2
School of Public Health and Preventive Medicine, Monash University, 553 St Kilda Road,
Melbourne VIC 3004, Australia
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668 D. Q. Le, D. Jang
1 Introduction
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Individual Differences and Situational Constraint Predict… 669
Negotiation planning is defined as actions before the first offer that facilitate desir-
able outcomes (Hayes-Roth and Hayes-Roth 1979). Expert practitioners regard it as
central to effective negotiation (Roloff et al. 2003), and experienced diplomats can
spend up to 75% of their time planning (Zartman 2006). Despite its import in the
field, planning is poorly understood in the academic negotiation literature, with little
empirical research on the topic (Jang et al. 2018). To our knowledge, there is little
theory and data on how negotiators plan. To address this gap, we seek to generate
stylized facts about behavior in the planning phase.
We focus on information search in planning. Peterson and Lucas (2001) define
it as the process of gathering, sorting, evaluating, and analyzing information about
the negotiation. Information search may often be the initial step and may inform
subsequent actions,1 such as strategy formulation and planned action sequences.
In dynamic phase models of negotiation, negotiators search for multiple kinds of
information prior to bargaining, which shapes the course of bargaining and possible
agreements (Gulliver 1979). Theory suggests negotiators can search for three kinds
of information. Thompson’s (1990) taxonomy suggests negotiators can value their
share of the outcome, the creation of additional value, and their relationship with
the counterpart. Understanding how negotiators secure information related to these
goals will furnish the field with insights that inform theory.
Individual differences have the potential to reveal how people search for information
while planning. This is because information search is often an individual activity,
which implies much less interpersonal interaction compared to bargaining. In con-
trast, bargaining is a fundamentally interpersonal activity. It has been likened to a
dance, involving a sequence of proposals and questioning in response to counterpart
actions (Adair and Brett 2005). In that phase, the counterpart should have substan-
tial influence over thoughts and actions, and the expression of individual differences
should be less apparent when compared to the planning phase. To illustrate, a study
that examined affective experiences among dyads showed only about 20–30% of the
variability was explained by one’s own set of traits, while about 60%, or the vast
majority of the variability, was explained by the unique relationship between the
self and the other (Eisenkraft and Elfenbein 2010). Because planning often features
a lack of interaction with a counterparty that may have opposing preferences, this
affords one’s own traits the opportunity to substantively predict planning behavior.
We adopted the Big Five model in studying individual differences in information
search. The Big Five is a comprehensive model of personality (Costa and McCrae
1992a) and has been used to study individual differences in negotiation research
1
We note that information search can also occur in the bargaining phase, as in the case of negotiators
searching for the information about counterpart preferences (e.g., Polzer and Neale 1995).
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Individual Differences and Situational Constraint Predict… 671
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H6 Women are
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Table 1 Summary of the derived hypotheses
Variables Extraversion Agreeableness Conscientiousness Neuroticism Openness Female
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on the search behavior and preferences by varying the size of the search space and
the extent of search allowed.
1.4 Overview of Studies
The aim of Study 1 was to examine how personality and gender impact informa-
tion search when it is effortful. To simulate effortful search, we used the Mouselab
paradigm (Johnson et al. 1989), an experimental method to study decision-making
(Schulte-Mecklenbeck et al. 2017; Willemsen and Johnson 2011). Mouselab origi-
nated from information display boards (IDB), a tool for measuring information
search behavior (Payne 1976). An IDB is a set of index cards arranged in a matrix.
Information about a decision is written on the back of each card, away from view. To
reveal information, participants need to turn over a card. Before other information is
revealed, the revealed card must be turned away. Mouselab is a digital representation
of this design. Participants inspect the virtual cards by clicking on them (see Fig. 1).
This paradigm is used to study decision-making involving multiple attributes. For
example, it was used to capture the relationship between social value orientation and
information acquisition (Bieleke et al. 2020).
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Individual Differences and Situational Constraint Predict… 675
Mouselab records the kind of information sought, the sequence of the search,
time spent on the task, and final decisions made (Johnson et al. 1989). The fre-
quency of clicks and the duration spent on a panel indicate the levels of attention
and preference for the type of information (Chen and Fischbacher 2016; Schkade
and Johnson 1989). Total clicks and the total time spent on exploring panels rep-
resent the level of effort or persistence in the search task (Li et al. 2020; Schkade
and Johnson 1989). The final choice indicates the prospect with the greatest util-
ity (Goldstein and Einhorn 1987; Yang et al. 2015).
Information search in Mouselab is effortful because information is not pre-
sented in a linear narrative. Instead, information is hidden and presented in a
randomized matrix. Participants must decide for themselves what information
they deem relevant to explore, memorize details of the information revealed, and
then formulate a mental model of the situation based on their choices. It requires
a comparatively higher level of effort than reading instructions for a typical
simulation.
We deployed different versions of the Mouselab paradigm that varied in com-
plexity and constraint. For Studies 1a and 1b, we deployed an information matrix
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with 18 elements as in Figs. 1 and 2, and simplified this to six elements for Study
1c, as in Fig. 3. This allowed us to examine the effect of complexity. In addition,
we varied the level of constraint, by placing restrictions on the number of clicks
and search duration in Studies 1b and 1c. This allowed us to model the effect of
costly search.
We conducted secondary analyses on search patterns to examine the effect of search
complexity. Complex situations can lead people to adopt simplifying heuristics (Chai-
ken and Ledgerwood 2012). They can greatly simplify the amount of effort required
to process information, such as relying on consensus to determine the correctness or
equating argument length with argument strength (Chaiken and Ledgerwood 2012). In
a complex search task involving a matrix, we reasoned that a pattern involving typical
reading patterns (i.e., progressing from top right to top left) could be evident when the
search space is large and no constraints are present. Such patterns should be less evident
when negotiators are constrained and so must be deliberate in looking for information.
While the paradigm provides objective information about effortful search behav-
iors, it is not a complete representation of the search process. In some cases, searching
may involve delegating the task to others. The relative lack of effort in such situations
may provide greater latitude for personality and gender to be expressed. We conducted
Study 2 to examine this possibility by deploying a survey method. We intended for the
task to entail little effort, such as when lead negotiators or managers direct subordinates
to gather information.
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Individual Differences and Situational Constraint Predict… 677
2 Method
2.1 Participants
2.1.1 Study 1
For all studies, we recruited participants from Prolific who were compensated $2.60
USD. The minimum sample size of N = 300 was selected in each study to have
80% power to detect a correlation of .16 at a significance level of .05, calculated
using G*Power (Cohen 1988; Denis 2019). For Study 1a, 305 participants (54.75%
female, age M = 34.45, SD = 12.46) were recruited. Five participants were excluded
due to incomplete responses, leaving a final sample of 300. For Study 1b, 300 partic-
ipants (43.33% female, age M = 31.48, SD = 11.74) were recruited. Two participants
were omitted from the analyses due to incomplete responses, leaving a final sample
of 298. For Study 1c, 325 participants (46.77% female, age M = 34.66, SD = 13.35)
were recruited. Participants who used incompatible devices, experienced technical
difficulties, did not provide complete responses, or provided responses with zero
variance were excluded, leaving a final sample of 288.
2.1.2 Study 2
2.2 Procedure
2.2.1 Study 1
Across all studies, participants first completed a Big Five personality measure. They
were then briefed about a negotiation situation based on the Biopharm-Seltek exer-
cise (Greenhalgh 2001). They assumed the role of a Chief Financial Officer who
would negotiate the purchase of a factory to take place in the following week. They
needed to purchase a government-certified factory to produce an antibiotic com-
pound. As there was limited available information about the counterpart, they would
need to purchase it. They could do so from one of three consulting firms, but due
to budget restrictions, they could only purchase one dossier. Participants were then
shown the virtual information board (Studies 1a, 1b—Fig. 1; Study 1c—Fig. 2),
after a familiarization task. They were told that they could reveal information hidden
below opaque panels. After inspecting the matrix, they could select the dossier that
would most help them in their negotiation. In Study 1a, participants had unlimited
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time and clicks to examine information in the matrix. In Studies 1b and 1c, they
were restricted to six clicks and 5 min. After selecting the information package to
purchase, they provided demographic information.
2.2.2 Study 2
2.3 Measures
2.3.1 Personality
The 30-item short form of the Big Five Inventory–2 (BFI-2-S) (Soto and John
2017) was used to measure the Big Five personality factors. Participants responded
on a 5-point Likert-type scale (1 = Strongly disagree to 5 = Strongly agree). Cron-
bach’s alpha across all studies were acceptable (Extraversion = .74–.80, agreea-
bleness = .75–.79, conscientiousness = .80–.83, neuroticism = .85–.88, and
openness = .77–.81).
In Studies 1a, 1b, and 1c, we presented a matrix that represented dossiers from three
consulting firms. Information was obscured with an opaque grey panel, labeled with
the type of information contained. When participants clicked on a panel, information
would be revealed, and it reverted to being opaque when they moved their mouse
away. For Studies 1a and 1b, one firm offered two pieces of information regarding
value claiming (i.e., value of the land and insurance value of the building). Another
provided two pieces of value-creating information (i.e., additional opportunities and
potential collaborative projects). And the final firm supplied information about rela-
tionship building (i.e., behaviors in prior deals and counterpart’s personality and
interests). This design meant that the search would take some time to complete, each
dossier provided unique information, and there was no ambiguity about the speciali-
zation each firm offered. A full description of the information available is shown in
Fig. 2. For Study 1c, we simplified this to a single piece of information, as in Fig. 3.
We chose the more frequently chosen option, as observed in Study 1b, to mini-
mize selection due to the perception of less relevance. The presentation of the col-
umns and rows was fully randomized. We designed the study using MouselabWEB
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Individual Differences and Situational Constraint Predict… 679
Fig. 4 Items for information preference in study 2. Note Items were presented in a random order and
were not labelled with the category they represented
Fig. 5 Items for final choice of information in study 2. Note Items were presented in a random order and
were not labelled with the category they represented
(Willemsen and Johnson 2008). Studies 1a, 1b, and 1c were designed to test hypoth-
eses regarding personality and gender on information search (H1a–H6a) and choice
of information (H1b–H6b).
In Study 2, we developed six items about the negotiation situation that participants
could prioritize for their subordinates to search, resembling information provided in
Study 1. Two items related to value claiming, two related to value creating, and two
related to relationships as shown in Fig. 4. Items were presented in a random order,
and none of them were labelled with the category they represented. Participants
indicated importance on a 7-point Likert-type scale (1 = extremely unimportant to
7 = extremely important). For the three categories of information, we averaged rat-
ings across the two items, given a substantial correlation for pairs of value claim-
ing (r = .34, p < .01), value creating, (r = .50, p < .01), and relationship information
(r = .41, p < .01). After indicating their preference, we listed the six pieces of infor-
mation again on a new screen, as shown in Fig. 5. We then asked participants to
select a single piece of information that was most important. Study 2 was designed
to test hypotheses regarding personality and gender on choice of information (H1b-
H6b) and information preference (H1c-H6c).
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3 Results
Tables 2, 3, and 4 show descriptive statistics and correlations between major vari-
ables for Studies 1a, 1b, and 1c respectively. Across studies, there were few associa-
tions between personality traits and search behavior. In Study 1a, extraversion nega-
tively correlated with time spent and clicks on value creating panels, relationship
panels, total clicks, and total time spent on the task. Agreeableness correlated with
more time spent on value claiming panels. Women spent more time on value creat-
ing panels, relationship panels, and overall time spent on the task. In Study 1b where
constraints were present, neuroticism correlated with less time spent overall, and
conscientiousness correlated with less time spent on value creating panels. In Study
1c with constraints and a simplified matrix, neuroticism correlated with fewer clicks
on value claiming panels. Gender did not correlate with any of the search behaviors
in Studies 1b and 1c.
We examined the amount of time participants spent inspecting each type of panel,
as well as the overall time spent on the matrix, with the results in Table 5. Higher
extraversion predicted less time spent on searching and on each type of panel in
Study 1a, where the search task is complex, search space is large, and there are no
constraints on behavior. Higher agreeableness predicted greater effort and time spent
on inspecting value claiming information. Female negotiators spent significantly
more time searching for value creating information, relationship information, and
total time searching in Study 1a.
Some counterintuitive relationships also emerged. In Study 1a and 1b, higher
neuroticism predicted less total time on the matrix. The trait predicted less time
spent on inspecting relationship information only when the task was complex (Study
1a). Openness negatively correlated with time spent on inspecting value creating
information when the task was complex and constrained (Study 1b). There were
no significant relationships between personality and time spent when the task was
simple, and there were constraints on behavior (Study 1c). None of the hypotheses
regarding personality, gender, and information search (H1a-H6a) were supported.
We examined the number of clicks on each type of information panel, as well as the
total number of clicks, with the results shown in Table 6. For Studies 1a and 1b, we
estimated negative binomial regressions due to overdispersion, but this was not an
issue for Study 1c, so we estimated Poisson regressions. When the search task was
complex and there were no constraints (Study 1a), agreeableness predicted greater
clicks on value creating panels, value claiming panels, and the information matrix
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Table 2 Descriptive statistics and correlations for variables in study 1a
Variables N Mean SD (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13)
(8) Duration value creating 296 28,617.09 17,879.62 − .16** .05 .01 .01 − .09 .11* .65**
(9) Duration relationship 295 27,713.47 16,920.69 − .13* .07 − .03 − .01 .01 .12* .62** .67**
(10) Duration total 293 79,936.51 43,345.94 − .15* .10 − .03 − .02 − .03 .12* .85** .89** .88**
(11) Click value claiming 300 10.46 5.56 − .11† .09 − .02 .00 − .02 .04 .71** .47** .45** .60**
(12) Click value creating 300 10.52 6.31 − .15** .08 − .02 .04 − .09 .08 .51** .66** .50** .62** .69**
(13) Click relationship 300 10.91 6.23 − .12* .06 − .01 .00 − .03 .03 .50** .50** .69** .63** .67** .79**
(14) Total clicks 300 31.9 16.33 − .14* .09 − .02 .02 − .05 .06 .63** .61** .62** .69** .86** .92** .91**
†
p < .10; *p < .05; **p < .01
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Table 3 Descriptive statistics and correlations for variables in study 1b
Variables N Mean SD (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13)
creating
(9) Duration rela- 286 8546.30 7294.93 − .07 .03 .07 .06 .02 .05 − .10 .17**
tionship
(10) Duration total 282 22,019.97 10,749.04 .01 .07 .11† .01 − .07 .08 .27** .49** .70**
(11) Click value 288 1.58 1.30 .11† − .02 .02 − .12* − .05 − .08 .77** − .46** − .31** − .05
claiming
(12) Click value 288 2.06 1.18 − .10† .02 − .02 .03 .02 .04 − .52** .63** − .09 .01 − .64**
creating
(13) Click relation- 288 2.24 1.04 − .03 − .04 − .02 .11† .02 .02 − .34** − .10† .54** .13* − .47** − .26**
ship
(14) Total clicks 288 5.88 0.54 − .03 − .08 − .03 − .01 − .05 − .06 .04 .07 .09 .15* .12* .14* .22**
†
p < .10; *p < .05; **p < .01
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Table 5 Personality and gender on time spent on each category of boxes in study 1
13
Variables Study 1a Study 1b Study 1c
Value Value Relation- Total time Value Value Relation- Total time Value Value Relation- Total time
claiming creating ships claiming creating ships claiming creating ships
Extraver- − .17* − .21* − .21** − .23** − .02 − .05 − .02 − .06 .04 − .09 − .09 − .03
sion
Agreeable- .19** .08 .10 .14* .05 .01 .01 .07 − .01 .09 .01 .04
ness
Conscien- − .11† .01 − .05 − .07 .07 − .03 − .09 − .05 .06 .05 .13† .11
tiousness
Neuroti- − .14† − .11 − .14* − .15* − .04 − .09 − .09 − .15* − .09 .05 .07 .03
cism
Openness .00 − .05 .05 .01 .05 − .12* .04 .00 − .12† − .03 .03 − .07
Female .08 .13* .15* .14* − .07 − .05 .02 .02 .02 .06 .01 .05
Intercept .00 .00 .00 .00 .00 .00 .00 .00 .00 .00 .00 .00
Observa- 295 296 295 293 295 291 293 294 281 283 286 282
tions
R2 0.06 0.06 0.06 0.07 0.02 0.03 0.01 0.02 0.03 0.02 0.02 0.02
Adjusted 0.04 0.04 0.04 0.05 0 0.01 − 0.01 0 0.01 0 0 0
R2
Residual 0.49 0.49 0.49 0.49 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5
Std. Error
F statistic 2.84* 2.91* 2.95** 3.43** 1.05 1.48 0.51 1.11 1.54 1.16 0.98 1.18
†
p < .10; *p < .05; **p < .01. Standardized coefficients reported
D. Q. Le, D. Jang
Table 6 Personality and gender on the frequency of visits on each category of information in study 1
Variables Study 1a Study 1b Study 1c
Value claim- Value creat- Relationships Total clicks Value claim- Value creat- Relationships Value claim- Value creat- Relationships
ing ing ing ing ing ing
Extraversion 0.90* 0.88** 0.88** 0.88** 1.01 0.97 1.04 1.09 0.91 1.01
Agreeable- 1.12* 1.16** 1.09 1.12* 1.09 0.9 0.98 0.96 1.03 0.98
ness
Conscien- 0.97 0.96 0.98 0.97 1.09 0.98 0.95 0.98 1.00 1.02
tiousness
Neuroticism 0.96 0.98 0.96 0.97 0.99 0.97 1.04 0.93 0.99 1.06
Individual Differences and Situational Constraint Predict…
Openness 1.00 0.94 1.00 0.98 1.04 0.93 1.01 0.94 1.02 1.02
Female 1.05 1.08 1.04 1.05 0.81 1.09 1.14 0.92 1.05 1.00
Intercept 11.55** 12.65** 13.02** 37.48** 0.92 4.52** 1.89 2.55* 2.24* 1.77
Observations 300 300 300 300 298 298 298 288 288 288
Log Likeli- − 913.11 − 926.60 − 935.52 − 1220.36 − 535.48 − 543.19 − 528.09 − 461.73 − 465.78 − 453.34
hood
Theta (θ) 5.96** 4.87** 4.99** 5.11** 1.44** 6.64* 32.47 – – –
Akaike Inf. 1840.23 1867.19 1885.04 2454.72 1084.95 1100.38 1070.18 937.47 945.57 920.67
Crit
†
p < .10; *p < .05; **p < .01. Odds ratios reported
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overall. By contrast, extraversion predicted fewer clicks across three types of infor-
mation panels and fewer overall clicks (Study 1a). Although the results were con-
trary to our expectations, they were similar to the results on search time. Personality
did not predict clicks when constraints were present (Studies 1b and 1c). Gender did
not predict clicks across all three studies. None of the hypotheses regarding person-
ality, gender, and information search (H1a–H6a) were supported.
3.1.3 Choice of Dossier
We next examined the dossiers participants chose following the search. The most
chosen dossier in Study 1a was the value claiming dossier (41%), while the dossier
emphasizing relationships was most chosen in Study 1b (36%) and Study 1c (45%).
The least chosen in Study 1a (21%) and 1b (31%) was the value creating dossier,
and in Study 1c, it was the value claiming dossier (23%). The results of multinomial
regressions are shown in Table 7. In a complex search task with no constraint, open-
ness was associated with a greater likelihood of choosing a value claiming dossier
relative to a value creating one (Study 1a), but this effect was only marginally sig-
nificant when constraints were introduced (Study 1b).
Openness was also associated with choosing a relationship information-oriented
dossier relative to a value creating dossier in a complex and constrained search task
(Study 1b). Personality did not predict choice when the situation was simple, and
constraints were present (Study 1c). Gender did not predict choice. None of the
hypotheses regarding personality, gender, and information choice (H1c–H6c) were
supported.
We looked for patterns in search behavior by tabulating the frequency clicks on each
panel, as shown in Table 8. We also examined the first three clicks on panels to
examine if negotiators engaged in a search that mimics reading, namely their first
click starting on the top leftmost panel, then moving horizontally to the right. This
would indicate the search was not targeted toward any specific information, since
rows and columns were randomized.
Distinct search patterns appeared across studies. When there was no constraint on
behavior and the task was complex (Study 1a), the clicks were uniformly distributed
across information types. About a quarter (24%) followed a reading pattern, sug-
gesting a sizable portion of negotiators did not start their search with a specific type
of information in mind. When the task was complex and constraints were present
(Study 1b), we observed a more targeted approach, with the majority of clicks con-
centrated on one piece of information within each category. The reading pattern was
much less prevalent with only 6% of participants doing so. When the task was sim-
ple and constraints were present (Study 1c), the clicks were more evenly distributed,
and a substantial number of participants (22%) started their search from the top left
panel and moved to the right for their first three clicks. If negotiators are provided
the opportunity to examine the entire search space (Study 1a), or the vast major-
ity of it (Study 1c), they will start with the first item and work their way through
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Table 7 Personality and gender on the final choice of information in study 1
Variables Study 1a Study 1b Study 1c
Value claiming Value creating Relationships Value claiming Value creating Relationships Value claiming Value creating Relationships
Extraversion 0.91 1.00 1.10 1.2 0.84 0.99 1.01 1.37 0.72
Agreeableness 0.85 0.98 1.20 1.31 0.9 0.85 0.83 1.14 1.06
Conscientiousness 0.83 1.39 0.87 1.09 1.09 0.84 1.06 0.83 1.13
Neuroticism 0.72 1.08 1.28 0.94 1.00 1.07 0.78 1.16 1.11
Individual Differences and Situational Constraint Predict…
Openness 1.55* 0.72 0.90 1.47† 0.65* 1.05 0.93 0.95 1.14
Female 1.17 1.17 0.73 0.7 1.23 1.16 0.74 0.82 1.64
Intercept 4.57 0.46 0.48 .06† 6.77 2.3 3.33 0.30 1.00
Reference category Value creating Relationships Value claiming Value creating Relationships Value claiming Value creating Relationships Value claiming
Observation 300 300 300 298 298 298 288 288 288
Akaike Inf. Crit 654.13 654.13 654.13 667.86 667.86 667.86 629.26 629.26 629.26
†
p < .10; *p < .05; **p < .01. Odds ratios reported
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Table 8 Frequency of clicks on each type of information in study 1
Category Label Study 1a Study 1b Study 1c
Number of Clicks Percent (%) Number of Percent (%) Number of Percent (%)
Clicks Clicks
each item. If the constraint means they cannot search most of the search space, their
search is more targeted in the form of sampling across information type. These pat-
terns suggest constraints can induce heuristic search patterns.
Descriptive statistics and correlations for Study 2 are shown in Table 9. Value claim-
ing information was given greatest importance, followed by relationship, and value
creating information, in terms of both ratings and final choice. Preferences corre-
lated with final choice. On a bivariate level, women chose relationship information
to a greater extent than men.
3.2.1 Information Preference
In Study 2, with the exception of extraversion and agreeableness, the Big Five traits
and gender predicted information preference. We estimated a series of linear regres-
sions with preferences for types of information as dependent variables and person-
ality and gender as predictors. Results are shown in Table 10. Conscientiousness
and openness were positively associated with a preference for value claiming infor-
mation, supporting H3c. Extraversion did not predict preference for value creating
information, and agreeableness did not predict relationship information, rejecting
H1c and H2c. Female negotiators preferred value creating information to a greater
extent than men.
3.2.2 Choice of Information
3.2.3 Additional Analyses
Although some of the Big Five traits and gender predicted information preferences,
they played no role in predicting the choice of information. In some cases, personal-
ity predicted a type of information, which in turn predicted a corresponding choice.
Because we measured those variables in that sequence, we tested mediation mod-
els with personality as the independent variable, preferences as the mediating vari-
able, and choice as the dependent variable using the Monte Carlo method (Selig and
Preacher 2008). We found support for one model. There was a significant indirect
effect of conscientiousness predicting value claiming choice through value claim-
ing preferences (indirect effect = .24, 95% CI = .03–.49), as shown in Fig. 6. In this
model, we controlled for the remaining Big Five factors and gender. Further explor-
ing such relationships remains a topic for future research.
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Table 9 Descriptive Statistics and correlations for variables in study 2
Variables N Mean SD (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11)
Table 11 The effects of personality and gender on the final choice of information in study 2
Variables Value claiming Value creating Relationships
4 Discussion
4.1 Summary of Findings
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692 D. Q. Le, D. Jang
Fig. 6 Mediation in study 2. Note Unstandardized coefficients displayed. Model controls for remaining
personality factors and gender
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Individual Differences and Situational Constraint Predict… 693
Heuristic search patterns were evident across Study 1a, 1b, and 1c. Without con-
straints in a complex task, negotiators investigate the search space equally (Study 1a)
and engage in a pattern consistent with reading. But when constraints are imposed
(Study 1b), negotiators want to know something about each category of information.
When the task is simple such that they could examine most of the search space (Study
1c), they behave in a similar manner to a complex task without constraints. Negotiators
appear to rely on heuristic patterns when they can afford to do so.
Our research offers first insights into how people search and evaluate information as
they plan to negotiate. We outline three major observations that will facilitate negotia-
tion theory about planning.
First, personality and gender can predict the kind of information negotiators deem
as important. Where the planning task requires evaluation among known options, per-
sonality and gender appear to predict preferences (Study 2). When the task is effortful,
complex, and no constraints are present, agreeableness predicted greater persistence
(Study 1a), but not when constraints were present (Studies 1b and 1c). Thus, both task
type and task complexity appear to be a factor in how individual differences predict
behavioral patterns. This leads to the conclusion that researchers should aim to theo-
rize about both individual differences and situational factors that contribute to behavior,
consistent with the interactionist perspective (Terborg 1981). That perspective posits
that both individual and situational factors are required to understand performance, as
neither can provide a sufficient account on its own (Caldwell and O’Reilly 1990). This
means that null associations between personality and search behavior, as observed in
Study 1c, can still be informative, as they provide information about the amount of situ-
ational constraint necessary to suppress the expression of individual differences. Across
the studies reported, we demonstrate that personality can play a smaller or a larger role
in shaping planning behavior.
Second, we observed few gender differences across the studies. The lack of gender
differences in information search suggests that the origin of disparities in negotiation
outcomes (Mazei et al. 2015) is not likely to be a product of differences in planning
efforts. Rather, such disparities are likely the cause of feelings, cognitions, and behav-
iors revealed during bargaining.
Third, the search process can be subject to complexity and constraint. We observed
negotiators to search following common reading pattern in Studies 1a and 1c, when all
or most of the matrix could be examined. In Study 1b, participants selectively targeted
information when much of the matrix could not be examined. Negotiators engaged in
targeted search when all information could not be examined. But when they can, many
‘start from the top’.
13
694 D. Q. Le, D. Jang
We note multiple avenues for future research. First, we consider factors related to
the limitations of the studies, then take a step back to consider other possibilities
not addressed in this paper.
The search process modeled by the Mouselab paradigm is highly stylized. It
presumes that all options are knowable and that search comprises searching easily
accessible options. But in the field, negotiators likely will need to define relevant
attributes before engaging search. For example, information search may start with
an internet search, but one must know or decide upon the relevant keywords to start
with. Information search can also be an interactive process, which involves people
approaching others, such as requesting an interview with a former employee of a tar-
get company, rather than purchasing or searching for information in a digital format.
Search is more than inspecting a matrix, and much future research awaits to fully
explore the topic of how negotiators search for information.
We also note that individual differences generally did not predict the choice of
information. Although few significant bivariate relationships and post hoc media-
tions were observed, the Big Five and gender rarely predicted what information
people ultimately chose. Moreover, when some significant relationships were
observed, they were counterintuitive. Future research could replicate and extend
these observations to achieve a better understanding of such relationships. We
next consider factors not examined in the current research.
Planning can be conducted alone, but it can also be the result of an interactive
process. Negotiation can arise from disputes, necessitating discussion about the
limits of the issues to be discussed before bargaining occurs (Gulliver 1979; Wil-
liams 1985), or the process may involve intra-organizational bargaining before the
focal negotiation (Walton and McKersie 1965). Moreover, some creative planning
can involve extensive social interaction. For example, negotiators for Kennecott
Copper faced the nationalization of their Chilean copper mine. Their planning
involved contacting prospective buyers for ore, seeking guarantors for loans and
having them subject to a foreign power, and selling collection rights to banks in
a different set of countries (Lax and Sebenius 2006). Such aspects of planning
deserve greater research focus.
There are greater complexities to explore even when search involves non-
interactive information gathering. This is because complex negotiations require
consideration of many kinds of information, and their value is not always appar-
ent, nor obviously linked to valued outcomes. For example, since many people
assume that negotiation is a zero-sum situation (Thompson and Hastie 1990),
information about counterpart interests could be overlooked. Likewise, informa-
tion about counterpart limits may be less important than initially appears if there
is integrative potential that allows both sides to benefit. Insight into what people
find relevant and what they attempt to use to further their goals is an avenue for
better understanding how negotiators think about and act in the planning phase.
Individual differences beyond the Big Five and gender could influence cog-
nition and behavior in planning. For example, greater experience can inform
13
Individual Differences and Situational Constraint Predict… 695
Author Contributions DL and DJ designed, collected data, analyzed data, and wrote the report.
Funding Open Access funding enabled and organized by CAUL and its Member Institutions. This
research did not receive any specific grant from funding agencies in the public, commercial, or not-for-
profit sectors.
Data Availability The data and analyses files are available online at [https://osf.io/qepnz/?view_only=
6219c15d71146d4a77183ef9005d9b7]. The hypotheses are not pre-registered.
Declarations
Conflict of interest All authors certify that they have no affiliations with or involvement in any organiza-
tion or entity with any financial interest or non-financial interest in the subject matter or materials dis-
cussed in this manuscript.
Ethical Approval Research involving Human Participants with ethical approval (#2020001481) by the
University of Queensland, Australia.
Open Access This article is licensed under a Creative Commons Attribution 4.0 International License,
which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as
you give appropriate credit to the original author(s) and the source, provide a link to the Creative Com-
mons licence, and indicate if changes were made. The images or other third party material in this article
are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the
material. If material is not included in the article’s Creative Commons licence and your intended use is
not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission
13
696 D. Q. Le, D. Jang
directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licen
ses/by/4.0/.
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