Whic

honeoft hefoll
owinghumanr es
ourcemanagementf
unc
t i
onisthesys
temati
cprocessof
matchi
ng t
hei nt
ernaland ext
ernalsuppl
yofpeoplewithjob openi
ngsanti
ci
pated i
nt he
or
ganiz
ati
onoveraspeci
fiedper
iodoft
ime?

A.
HRpl anni
ng
B.
Recruitment
C.
Jobanalysi
s
D.
Perf
or manceappr
ais
al
ANSWER:A

Mr.Daniel,anHRs peciali
statapubli
shi
ngcompany,i
sinthepr
oces
sofchoos
ingfr
om agroupof
appli
cantst heindivi
dualbes tsui
tedforanassis
tantedit
orposi
ti
on.I
nwhi c
hHRM f unct
ion
Mr.Danielhasinvol
vedi n?

A.
Recruitment
B.
HRpl anni
ng
C.
Jobanalysi
s
D.
Selecti
on
ANSWER:D

Suppos
et hatDr.Semir
a enjoysworki
ng atSTAR BANK bec
ause ofherinter
act
ionswi
th
cust
omersandco-
worker
s.Theref
ore,
whati
sthecaus
eofDr.
Semira’
ssat
isf
act
ion?

A.
Emot i
onalheal t
h
B.
Nonf i
nancialc
ompens at
ion
C.
Performanc esati
sfac
tion
D.
Financialr
ewar d
ANSWER:B

Whatisthesyst
emat
icpr oces
sofdet
ermi
ningt
hes
kil
ls,dut
ies
,andknowl
edger
equi
redf
or
per
for
mingjobsi
nanorganiz
ation?

A.
Str
ategicplanni
ng
B.
Jobenlargement
C.
Recrui
tment
D.
Jobanalysis
ANSWER:D

Supposeawor kerhasf
ewabsences
,hi
ssupervi
sormightgi
vehi
m ahi
ghr
ati
ngi
nal
lot
herar
eas
ofwork.Thus
,whatkindofPer
for
manceapprais
aler
rorisoc
cur
red?

A.
Lenienc
yerror
B.
Recencyofevent
C.
Haloeff
ect
D.
Contras
teffec
t
ANSWER:C

Assumet hatMr
.Ger emewi scustomers
ervic
eof f
iceri
nac ompany
.Het ookofft
hejobtrai
ning
underwhi c
harealis
ticsetupt hatar
ehighl
ys i
milartotheonesusedonthejoboractualwork
si
te.So,
whatmet hodoftrai
ninghehastaken?

A.
Jobinstruct
ionmethod
B.
Vesti
bulemet hod
C.
Roleplayingmethod
D.
Casest
udymet
hod
ANSWER:B

Whichoneoft hehumanr es
our
cemanagementpractic
esi sf
ocusedonaproces
sinwhi
chthe
employeesarehelpedbytheor
gani
zat
ioni
nac ontinuousandplannedmannertoac
qui
reand
devel
opc apabi
li
ti
esfort
hei
rownandor
gani
zat
ionaldevelopmentpurpos
e?

A.
Humanr es
ourcedevelopment
B.
Organizati
onaldevel
opment
C.
Careerdevelopment
D.
Empl oyeemanagement
ANSWER:A

Whic
h oft he f
oll
owi
ng s
tat
ement
sinvol
ve des
cri
pti
ve s
tat
ist
icsasoppos
ed t
oinf
erent
ial
st
ati
sti
cs?

A.Basedonas ur
veyof400magaz i
ner eaders,themagazi
nereport
st hat45% ofi
tsreaderspr
efer
doublecol
umnar ti
cles.
B.Basedonas ampleof300pr ofess
ionalt enni
splayer
s,atennismagaz i
nereport
edt hat25% of
theparentsofal
lprofess
ionalt
ennispl ayersdi
dnotplay
C.65% ofemployeesinZemenFas hionGar mentFactor
yareTVETgr aduates
.
D.Thedemandofs martphonei nEt hi
opiai sexpec
tedtoincreas
eby12% i nthec omingthree
years
.
ANSWER:C

Inthet wouni
tsoftheemployeesi
nunitoneare650andmonthlysal
aryi
s2750birr
,the
employeesi
nunitt
woare700andmonthl
ysalar
yis2500bi
rrt
henwhati
stheaver
agemonthl
y
sal
arythatt
hecompanypay
?

A.
2620bir
r
B.
2650bir
r
C.
880bi
rr
D.
686bir
r
ANSWER:A

AssumeBri
ghtRealEst
atePLC.Sel
lsonaverage2housesperweekandsalesofhous
esoneac
h
ar
ePoiss
ondist
ribut
ed,
whatistheprobabi
li
tyofs
ell
ingexac
tlyt
hreehous
esinanyweek?

A.
0.82
B.
0.56
C.
0.11
D.
0.18
ANSWER:D

Aqualityc
ontrolmanagerdisc
oversthat80% oftheproduc
tionsarenonedefect
ive.Assume
randomlys
electedsampleof10product
s,whatwil
lbetheprobabil
it
ythatexac
tlyatleas
tnine
product
sarenonedefec
tive?

A.
0.268
B.
0.376
C.
0.225
D.
0.781
ANSWER:B

Apr
oduc
tionc
ompany’
spaysonaver
agebi
rr330f
ordai
lywor
ker
swi
thas
tandar
ddevi
ati
onof50
bi
rr.I
farandom s
ampleof36dai
lyworker
sist
aken,whati
stheprobabi
lit
ythatt
hesamplewi
ll
haveanaveragewageofMoret
hanbir
r350?Assumetheprobabi
li
tyofthecal
cul
atedZval
uei
s
0.
2418

A.
0.2418
B.
0.2582
C.
0.7582
D.
2.40
ANSWER:B

Theproducti
onmanagerofGal axyElectr
oni
csCompanycl
aimsthatitsTVs et
shaveameanl ifeof
80years.Arandom sampleof25TVs etswastes
tedanditisfoundt hatthesamplemeani n76
year
s.As s
umet hatthepopul ati
ons t
andar
ddeviat
ionis15year sandt helivesofTVs et
sar e
appr
oximatelynormall
ydistr
ibuted.Whatwouldbeyourdeci
si
onoft hec ompany ’
scl
aim us
inga
5% l
evelofsigni
fi
canceletzvalueis1.
96?

A.
AcceptHobecaus
e-1.
96isgr eaterthan- 2.
33
B.
AcceptHobecaus
e-1.
96isles sthan- 1.
33
C.
Rej
ectHobecause1.
96isl
es st han2.33
D.
Rej
ec tHobec
ause1.
96isgreat erthan1.33
ANSWER:B

Manycompaniesusewell-
knowncelebri
tiesasspokespers
onsinthei
rTVadverti
sements.As
tudy
wasconductedtodeter
minewhet herbrandawar enessoffemaleTVviewersandthegenderof
thes
pokespersonar
eindependent
. Whi
cht ypeofchisquaredi
str
ibut
iontes
tisappl
icabl
e?

A.
Testf
orindependencebetweentwovariabl
es
B.
Testf
ortheequalit
yofseveralpr
opor
tions
C.
Tes
tforequali
tyofseveralmeans
D.
Goodnessoffi
ttests
ANSWER:A

I
naregres
sionanal
ysi
sifSum ofSquar
esErr
or(
SSE)is200andSum ofSquar
esRegr
ess
ion(
SSR)
i
s300,
thenwhatisthecoef
fi
ci
entofdeter
minat
ion?

A.
0.6667
B.
0.6000
C.
0.4000
D.
1.5000
ANSWER:B

Whichoneoft
hef
oll
owi
ngmodeli
smos
tsui
tabl
efort
heoper
ati
onsr
esear
chappr
oac
htos
olvea
bus
inesspr
obl
em?

A.
Physi
calmodel
B.
Heuri
sti
cmodel
C.
Descr
ipti
vemodel
D.
Mathematic
almodel
ANSWER:D

ABCmanuf acturingcompanyusestwoMachinesi
nthemanuf ac
t ur
eoft wopr oducts.Eac
hunitof
productArequires6hoursonmac hi
neXand1houronmac hi
neY. Eachunitofpr oductBrequi
res
4hoursonmac hineXand2hour sonmachine.
Theprofi
tofthetwopr oductsar ebir
r500andbirr
400peruni tr especti
vel
y.Themac hi
nehour savai
labl
eont het womac hinesar e24and8
respec
tivel
y.Whati sthemaxi
mumpr of
it?
A.
1500bi
rr
B.
1600bi
rr
C.
2000bi
rr
D.
2200bi
rr
ANSWER:D

___________det
erminesthepenalt
yfornotusi
ngt
heminimumc os
troutes,
wheret
heobj
ect
ive
i
stoavoidlar
gepenal
tiess
ot hatt
hepenaltyf
romnotus
ingther
outesismini
miz
ed.

A.
Leastcos
tmet hod
B.
MODI method
C.
Vogel’
sapproxi
mationmethod
D.
NorthWes tcor
nermethod
ANSWER:C

Whi
choneofinit
ialsoluti
onmethodoft
rans
por
tat
ionpr
obl
em i
sdependi
ngondet
ermi
nat
ionof
t
hepenal
tyc
os tratherthanus
ingthemi
nimumcos
trout
es?

A.
Dec i
sioncri
teri
a
B.
Pay-offmatrix
C.
Alternati
ves
D.
Stateofnature
ANSWER:C

Whi
choft
hef
oll
owi
ngi
snotaf
unc
tionofar
esear
chpr
opos
alofas
tudy?

A.
Whypr oposedstrategiesofinves
tigat
ionareselected
B.
Whatans wershavebeenf oundtowhati spr
opos ed
C.
Whatisproposedt obedonei nastudy
D.
Howans werswillbef oundt owhatisproposed
ANSWER:C

Whi
chtypeofst
udyi
smostsuit
abl
ewhent
herei
slit
tletonoi
nsi
ghtinacer
tai
nprobl
emorwhen
t
her
eisnoinfor
mati
onavai
labl
eonhowsi
mil
arproblemsorr
esear
chiss
ueshavebeens
olvedi
n
t
hepas
t ?

A.
Expl
orator
ystudy
B.
Desc
ripti
vest
udy
C.
Caus
alstudy
D.
Basi
cstudy
ANSWER:A

Fr
omt
hef
oll
owi
ngonei
snotar
eas
onwhyDes
cri
pti
ver
esear
chi
sconduc
ted?

A.
Todescr
ibethec haract
eri
sti
csofrelevantgroups
B.
Todeter
mi netheper c
epti
onsofproduc tcharac
ter
ist
ics
C.
Tomakes peci
ficpredi
cti
ons
D.
Todeterminethenat ureoftherelati
onshipbetweenthec
aus
alvar
iabl
esandt
heef
fec
ttobe
pr
edi
cted
ANSWER:D

Whi
choneoft
hef
oll
owi
ngi
snotac
omponentofar
esear
chdes
ign?

A.
Def
inet
heObj
ect
ive
B.
Desi
gntheexpl
orator
y,descr
ipt
ive,and/orcausalphas
esoft
her
esear
ch
C.
Spec
ifyt
hemeasurementands cal
ingprocedures
D.
Speci
fyt
hesamplingproces
sands amples i
ze
ANSWER:A

Ar esearcherwantstogets omei nsi

ghtsintohow empl oyeesofDebreberhanUniversi
tyfeel
aboutt heshop'smerchandis
e,pr i
cesands ervic
ein.Todos o,Aresear
cherusedapr oc
edur eto
sel
ec tsampleemployeesfromt heorganiz
at i
oninsuchawayt hateachmemberofthepopul at
ion
ischosens t
ric
tlybychanceandi sequall
ylikelytobechos
en. Whattypeofsampli
ngtechniqueis
employed?

A.
Systemati
crandoms ampl
ing
B.
Strati
fi
edsampli
ng
C.
Judgmentalsampli
ng
D.
Simplerandomsampl i
ng
ANSWER:D

I
ft her esearcherwantstoanalyzether el
ati
ons
hipbetweeni nt
eres
trat
esandbankdepos
it
patter
nsofc li
ent s
,whati
stheunitofanal
ysi
sundert
heinvest
igati
on?
A.Thebanks
B.Theclients
C.I
nterestrate
D.Depos i
tpatterns
ANSWER:B

Whi
choft
hef
oll
owi
ngi
snotaf
unc
tionofar
esear
chpr
opos
alofas
tudy?

A.
Whypr oposedstrategiesofinves
tigat
ionareselected
B.
Whatans wershavebeenf oundtowhati spr
opos ed
C.
Whatisproposedt obedonei nastudy
D.
Howans werswillbef oundt owhatisproposed
ANSWER:B

Whichoneoft hefol
lowingi
sthesetofprocedur
esusedtoexplainorpredi
ctt
heval
uesofa
dependentvar
iabl
ebasedontheval
uesofoneormorei
ndependentvar
iabl
es?

A.
Descri
ptiveanal
ysi
s
B.
Qualit
ati
veapproach
C.
Regressi
onanalysi
s
D.
Researchproposal
ANSWER:C

Whi
choft
hef
oll
owi
ngs
tat
ement
scor
rec
tlydef
inesoper
ati
onsmanagement
?

A.
Theproc
essofdes
igni
ngandmar ketingproduct
s
B.
Theproc
essofmanagi
ngsalesandc ustomerservi
ceoperati
ons
C.
Thepr
ocessofmanagi
ngtheproduc ti
onanddeliveryofgoodsands
ervi
ces
D.
Theproces
sofmanagi
ngfinanci
alresourcesandinvest
ment s
.
ANSWER:C

Whi
choft
hef
oll
owi
ngi
sanexampl
eofanoper
ati
onmanagementac
tivi
ty?

A.
Prepari
ngfi
nancials
tat
ement s
B.
Scheduli
ngemployeevacat
ions
C.
Comparingpri
cesforof
fi
cesuppli
es
D.
Impr
ovingmanuf
act
uri
ngpr
oces
ses
ANSWER:D

Whi
choft
hef
oll
owi
ngi
snotapar
toft
hes
copeofoper
ati
onsmanagement
?

A.
Produc tdes
ignanddevel
opment
B.
Supplyc hai
nmanagement
C.
Financialmanagement
D.
Qual i
tymanagement
ANSWER:C

Whichoft
hefol
lowi
ngi
sanexampl
eofac
ompet
iti
vepr
ior
ityt
hatc
ani
nfl
uenc
eanor
gani
zat
ion'
s
oper
ati
onsst
rat
egy?

A.
Employeemor al
e
B.
Localt
axes
C.
Produc
tquali
ty
D.
Companyculture
ANSWER:C

Whi
choft
hef
oll
owi
ngi
sanexampl
eofapr
oduc
tdes
igndec
isi
on?

A.
Sel
ec t
ingthemosteff
ici
entmanuf act
uri
ngpr oces
sforanewproduct
B.
Decidi
ngwhichrawmat erial
stouseinanewpr oduct
C.
Determini
nghowmanyc ustomerser
vicerepres
entati
vesar
eneededtos
uppor
tanewpr
oduc
t
D.
Sel
ec t
ingthel
ocati
onoft heproduct
ionfaci
li
tyforanewproduct
ANSWER:A

Whi
choft
hef
oll
owi
ngi
sNOTapr
imar
ydec
isi
oni
nvol
vedi
ncont
rol
li
ngoper
ati
onss
yst
ems
?

A.
Inventor
yc ontroldecis
ions
B.
Qualit
yc ontr
oldec is
ions
C.
Salesfor
ec as
tingdec i
sions
D.
Scheduli
ngdec i
sions
ANSWER:C

Whens elec
tingaf
aci
li
tyl
ocat
ionf
ormanuf
act
uri
ngf
irm,
whi
choft
hef
oll
owi
ngf
act
orss
houl
dbe
cons
idered?

A.
Avail
abi
li
tyofl
aborandr awmat er
ial
s
B.
Nearnes
stotopmanagement 'shome
C.
Proxi
mit
ytocompetit
ors'faci
li
ti
es
D.
Accesst
oluxur
yameni t
iesforemployees
ANSWER:A

Whi
choft
hef
oll
owi
ngi
sadi
sadvant
ageofapr
oduc
tlayout
?

A.
Highfl
exibi
li
ty
B.
Highuti
li
zati
onoflaborandequi
pment
C.
Easytomanageands upervis
e
D.
Highcostofdesi
gnands etup
ANSWER:D

Whati
sther
oleofaggr
egat
epl
anni
ngi
noper
ati
onsmanagement
?
A.
Toforecastdemandandpl anproducti
onacc
ordi
ngl
y
B.
Tooptimizeemployeeschedules
C.
Totrackinventor
ylevel
s
D.
Tomoni torcompeti
torpri
cingstr
ategies
.
ANSWER:A

Whati
sfi
nanc
ialmanagement
?

A.
Theproc
essofmanagi
ngpersonalfi
nances
B.
Theproc
essofmanagi
ngbusi
nes sfi
nances
C.
Thepr
ocessofmanagi
nggovernmentf i
nances
D.
Theproces
sofmanagi
ngcharit
ableorgani
zati
onf
inanc
es
ANSWER:ANSWER:B

Acompanyhas$50,
000i
ncur
rentas
set
sand$30,
000i
ncur
rentl
iabi
li
ti
es.
Whati
sthec
ompany
's
cur
rentr
ati
o?

A.
0.6:
1
B.
1.2:
1
C.
1.5:
1
D.
2:1
ANSWER:C

Whati
sthepr
esentval
ueof$500r
ecei
vedi
n5year
sata10% i
nter
estr
ate?

A.
$250
B.
$310
C.
$385
D.
$500
ANSWER:B

Whi
chf
inanc
ials
tat
ementi
smos
tcommonl
yus
edt
oeval
uat
eac
ompany
'si
nves
tmentdec
isi
ons
?

A.
Balancesheet
B.
Incomestatement
C.
Statementofcashfl
ows
D.
Statementofret
ainedear
nings
ANSWER:C

Acompanyhasacos
tofequi
tyof12%,debtof$5mi
ll
ionatani
nter
estr
ateof8%,
andat
axr
ate
of25%.
WhatistheWACCfort
hiscompany?

A.
9.5%
B.
10.0%
C.
10.5%
D.
11.0%
ANSWER:B

Whi
choft
hef
oll
owi
ngmet
hodsofc
api
talbudget
ingi
gnor
est
het
imeval
ueofmoney?

A.
Paybackper i
od
B.
Netpresentvalue
C.
Int
ernalrateofret
urn
D.
Profi
tabi
lit
yindex
ANSWER:A
Whati
saGant
tchar
tus
edf
ordur
ingpr
ojec
tpl
anni
ng?

A.
Toassi
gntasksandr es
pons i
bil
it
iestoteammember s
B.
Toshowas ummaryoft heproject'
sgoalsandobj
ect
ives
C.
Totr
acktheprojec
t'sprogressandtimeline
D.
Toeval
uatetheproject'
ssuccessonceitiscompl
ete
ANSWER:C

Whi
choft
hef
oll
owi
ngi
sanexampl
eofani
nter
nals
our
ceofabus
ines
spr
ojec
tidea?

A.
Competi
toranal
ysis
B.
Brai
nst
ormingwithi
ntheor
gani
zat
ion
C.
Cust
omerfeedback
D.
Demographi
ctrends
ANSWER:B

Apr
ojectrequir
esaninit
iali
nves
tmentof$100,
000andret
urnscas
hinflowsof$30,
000peryear
f
or7years
. I
ftherequi
redrat
eofret
urnis10%,whati
sthenetpr
esentvalue(
NPV)ofthepr
oject
?

A.
$3,485
B.
$10,000
C.
$10,926
D.
$20,000
ANSWER:C

Whati
sthepur
pos
eofpr
ojec
tcont
rol
li
ngt
echni
quesi
nabus
ines
sor
gani
zat
ion?

A.
Tomonitorpr
ogressandens ureobj
ect
ivesar
emet
B.
Toeli
minatetheneedf orprojectr
evi
ewmeet i
ngs
C.
Toinc
reaseproj
ectexpens es
D.
Todecreases
takeholderinvolvement
ANSWER:A

Whi
choft
hef
oll
owi
ngi
sNOTat
ypi
cals
our
ceofpr
ojec
tfi
nanc
ing?

A.
Equityfi
nanci
ng
B.
Debtf i
nanci
ng
C.
Governmentgrant
s
D.
Barteri
ng
ANSWER:D

Whati
sthedef
ini
ti
onof"
organi
zat
ionalc
ult
ure"
?

A.
Thes haredvalues,beli
efs,andpractic
est hatshapet hebehaviorofi
ndi
vidual
swi
thi
nan
or
gani
zat i
on
B.
Asetofpol i
ci
esandguideli
nesthatgovernthebehaviorofemployees
C.
Therulesandregulat
ionsthatemployeesmus tf
oll
ow
D.
Thephys i
calenvi
ronmentinwhichempl oyeeswork.
ANSWER:A

Whati
sthepr
imar
ytas
kdur
ingt
hes
tor
mings
tageofgr
oupf
ormat
ion?

A.
Est
abli
s hi
nggroupnor
ms
B.
Confl
ictres
olut
ion
C.
Defi
ningindi
vidualr
oles
D.
Developi
ngtrustamongmember
s
ANSWER:B

Whichoft
hefol
lowi
ngtheor
iessugges
tsthatintr
insicmoti
vat
ionc
anbeenhanc
edbypr
ovi
ding
oppor
tuni
ti
esf
oraut
onomy,competenc
e,andrelatedness
?

A.
Self
-determinati
ontheor
y
B.
Goal-s
et t
ingtheory
C.
Equit
yt heory
D.
Expectancytheory
ANSWER:A

Howmuc
hemphas
isdoyoupl
aceondi
ver
sit
ywhenmaki
nghi
ri
ngdec
isi
ons
?

A.
Amoderateamount,asdiver
sit
ybr ingsnewperspecti
vesandexperi
encest
otheor
gani
zat
ion.
B.
Asmallamount,
asdiversi
tyisnotapr ior
ityi
nhiri
ng.
C.
Alar
geamount,asdiver
sityquotasneedt obemet .
D.
Noamount,ashi
ringshouldbebas edsolelyonquali
fi
cat
ionsandexper
ienc
e.
ANSWER:A

How c
anorganiz
ati
onsmi
ti
gat
ethenegat
iveef
fec
tsofor
gani
zat
ionalpol
it
icsandpoweron
empl
oyeebehavi
or?

A.
Byestablishi
ngclearpol
ici
esandpr oceduresf
ordec
isi
on-maki
ngandconfl
ictr
esol
uti
on
B.
Byencour agi
ngac ompetit
iveworkenvironmentamongemployees
C.
Byall
owi ngempl oyeest
ohavec ompleteautonomyindec
isi
on-maki
ngprocess
es
D.
Byincreasingthepowerdiffer
enti
albetweenmanagersandsubordi
nat
es.
ANSWER:A

Whati
sthepr
imar
yobj
ect
iveofef
fec
tivec
ommuni
cat
ioni
nthewor
kpl
ace?

A.
Toinc
reasecompanypr ofi
ts
B.
Togetyourpointacr
oss
C.
Tomaintai
nhealthyworkr el
ati
ons
hips
D.
Toavoidmisunders
tandings
ANSWER:C

Whi
choft
hef
oll
owi
ngbes
tdes
cri
best
hedi
ff
erenc
ebet
weenl
eader
shi
pandmanagement
?

A.Leadershipisabouts etti
ngdirec t
ionandinspi
ri
ngothers,
whilemanagementi
saboutplanni
ng
andor ganizi
ngres ourcestoachievegoals.
B.Leadershipisaboutt el
li
ng peopl ewhatt odo,whilemanagementi saboutcoor
dinati
ng
resourcestogett hingsdone.
C.Leadershipisaboutexer cis
ingpowerandaut hor
ity,whil
emanagementi saboutbuildi
ng
relat
ionshipswiths takehol
ders.
D.Thereisnodi f
ferenc ebetweenl eader
shipandmanagement .
ANSWER:A

Which ofthe f
oll
owi
ng ski
ll
si s NOT nec
ess
aryf
oref
fec
tive c
ommuni
cat
ion wi
th peer
s,
subor
dinat
es,
andseni
ormanager
s?

A.
Act
iveli
steni
ng
B.
Empathy
C.
Ass
erti
veness
D.
Avoi
dance
ANSWER:D

Whatistheadvant
ageofanor
gani
zat
iont
hathass
ucc
ess
ful
lyc
hangedt
oac
commodat
ethe
changi
ngwor
ld?

A.
Incr
easedbureaucrac y
B.
Decreasedprof
it
s
C.
Higheremployeetur nover
D.
Incr
easedcompetitiveness
ANSWER:D

Whi
choft
hef
oll
owi
ngi
sanef
fec
tivewayt
omanagec
onf
li
ctdur
ingor
gani
zat
ionalc
hange?

A.
Blameempl oyeesforcausingthec
onfl
ict
B.
Avoidconfl
ictatal
lc ost
s
C.
Focusonoutc omesratherthanonper
sonaldi
ff
erences
D.
Demandt hatempl oyeesconformt
oyourwayofthinki
ng
ANSWER:C

Whatar
esomeel
ement
soft
heent
repr
eneur
ialmi
nds
et?

A.
Ris
k-taking,creativity,andpers
istence
B.
Compliance,conf ormi t
y,andcauti
on
C.
Hesi
tation,doubt ,andf ear
D.
Conformity,i
mi tation,andreluct
anc e
ANSWER:A

I
npr
epar
ingabus
ines
smodel
/pl
an,
whati
sthemos
timpor
tantas
pec
ttoc
ons
ider
?

A.
Makingtheplanvisuall
yappeal i
ngandeas ytor ead
B.
Incl
udi
nglotsoftechnicaljar
gont oimpres
si nvestors
C.
Focusi
ngonthefinancialprojec
tionsandbot t
oml ine
D.
Pinpoi
nti
ngthecust omer'sneedsandc r
eatingval uefort
hem
ANSWER:D

Whati
sac
ommonmanagementi
ssuef
acedbyent
repr
eneur
sint
hes
tar
tupphas
e?

A.
Ident
ifyingoppor t
uniti
esforgr
owth
B.
Maintainingac onsi
stentcashf
low
C.
Developingstrategical
li
ances
D.
Managi ngalargewor kfor
c e
ANSWER:B

Whatwoul
dbet
hemos
tef
fi
ci
entandef
fec
tiveappr
oac
htoc
reat
eanewpr
oduc
tinyourar
eaof
i
nter
est
?

A.
Brai
nstormingideaswit
hf r
iendsandcolleagues
B.
Resear
c hingwhatthecompet i
ti
onisdoing
C.
Conductingmarketres
earchtoidenti
fycus t
omers'needsandprefer
ences
D.
Experi
ment ingwit
hdiff
erentproductdesignsunti
lyoufindonethatworks
ANSWER:C

Whatist
hemosti
mpor
tantgoalt
ocons
iderwhendevel
opi
ngauni
queval
uepr
opos
iti
onf
ora
newvent
ure?
A.
Off
eringanaff
ordablealternat
ivetoc ompet
itors
B.
Focusingonpr
oductqualityandr el
iabil
it
y
C.
Meetingorsur
passi
ngc ustomerneedsandpr eferenc
es
D.
Rai
s i
ngawarenessthroughaggr ess
iveadver
tisi
ngandpromot
ions
ANSWER:C

Whenf
acedwi
thanet
hic
aldi
lemma,
whati
syourpr
imar
ydec
isi
on-
maki
ngf
act
or?

A.
Personalgai
n
B.
Companypr ofi
ts
C.
Impactons t
akehol
der
s
D.
Easeofdec i
si
on-maki
ng
ANSWER:C

Whati
sther
oleofs
trat
egi
cpl
anni
ngi
nanor
gani
zat
ion?

A.
Topreparebudgetsforthenextyear
B.
Toforec
astsal
esr evenuefortheupc
omi ngquar
ter
C.
Toali
gnorganizati
onalgoalswit
hmis s
ionandvi
sions
tat
ement
s
D.
Tomanageday- to-daybusi
nessoperati
ons
ANSWER:C

Whati
sthepur
pos
eofami
ssi
ons
tat
ementi
nabus
ines
spl
an?

A.
Tooutli
neyourc ompany'sgoal
sandas pir
ations
B.
Toprovideadetail
edfi
nanc i
alanalysi
s
C.
Toexplainhowt ocompleteasimpletask
D.
Toshowc aseyourcompany'sproductoff
erings
ANSWER:A

Whi
chf
act
ordoes
n’tdes
cri
bemanagementass
cienc
e

A.
Systemat i
zedbodyofknowledge
B.
Univer s
alvalidi
ty
C.
Ethicalc odeofconduc
t
D.
Principlesbasedonexperi
ment at
ion
ANSWER:C

Whi
choft
hef
oll
owi
ngc
har
act
eri
zeamanagerasbei
ngef
fec
tive?

A.
Theyuseami nimumamountofr esourcesfortheamountofout
put
spr oduced.
B.
Theydevot eal argeamountofti
met oplanning.
C.
Theyachievet heirgoal
s.
D.
Theyinterview, s
elect,
andtr
ainpeoplewhoar emostsui
tabl
etofi
llopenjobs.
ANSWER:C

Amongt
hef
oll
owi
ngonei
snott
rueaboutManagement
.Whi
chonei
sit
?

A.Managementistheprocessofgetti
ngthi
ngsdonethr
oughtheeffor
tsofpeopl
eandot her
resour
ces
B.Emphasi
son achievi
ng goal
s/obj
ect
iveswit
h ef
fi
ci
entand ef
fec
tiveuseoforgani
zat
ional
resour
ces
C.Emphasi
sonthefuncti
onofmanagement
D.Managementi
sar i
gidproc
ess
ANSWER:D

Atwhi
chbas
icmanager
ialf
unc
tiondoesc
ommuni
cat
ion,
mot
ivat
ion&l
eader
shi
pfound?

A.
Leading
B.
Planning
C.
Organizi
ng
D.
Controll
ing
ANSWER:A

Mr
.Ayel
eisaChi
efexec
uti
veof
fi
cer(
CEO)ofanor
gani
zat
ion.
Hei
satwhi
chl
evelofmanagement
?

A.
Lowerl evel
B.
Middlel evel
C.
Toplevel
D.
Teaml eader
ANSWER:C

Whi
choft
hef
oll
owi
ngi
sinc
orr
ecti
nmanagement
?

A.
Object
ivesaremorebroadthangoals
B.
Object
ivesaremorespeci
fi
ctarget
softheorganiz
ati
on
C.
Therei
sc l
eardif
fer
encebetweenGoals&objecti
ves
D.
Organizat
ionsmayhavelongtermobjec
tives
ANSWER:A

Per
vas
ivenes
sofpl
anni
ngi
ndi
cat
est
hatpl
anni
ngi
s

A.
Atopmanagementf uncti
on
B.
Ext
ended t hr
oughouttheorgani
zati
on
C.
Afuture-
orientedac
t i
vit
y
D.
Thefir
stelementofmanagementpr oces
s
ANSWER:B

Lar
genumberofs
ubor
dinat
esr
epor
ttoamanageri
s.

A.
Clos
es panofmanagement
B.
Smallspanofmanagement
C.
Widespanofmanagement
D.
Narrows panofmanagement
ANSWER:C

Ass
umeABC.Co.producesitsproductbeerandtheyopentheirownoutl
etgr
ocer
ytos
ellt
hei
r
pr
oduc
tst
herebycontroll
ingdis
tribut
ionchannel
s.Thi
sst
rategyis
;

A.
Conglomerate
B.
Forwardintegrat
ion
C.
Backwardintegrati
on
D.
Horiz
ontalintegrat
ion
ANSWER:B

Twoormor ef
irmses
tabl
ishot
hernewent
erpr
iset
ooper
atet
hei
rnewbus
ines
s.Whats
trat
egy
doesi
tshows?
A.
Joi
ntVenture
B.
Merger
C.
Synerget
ic
D.
Horiz
ontaldi
ver
sif
icat
ion
ANSWER:A

Ass
umepr evi
ousl
yinDebreBirhantowstherewasagass
tati
onbythenameShel
lgasst
ati
onbut
now i
tispurchas
edbyt otalgass t
ati
onCompanyandc hangedt
henamet otot
algasstat
ion.
Whichbus
inessst
rat
egydoesbes tdesc
ribes
?

A.
Synchroni
zat
ion
B.
Merger
C.
Acquis
iti
on
D.
Joi
ntventure
ANSWER:C

Amongt
hef
oll
owi
ngonei
snotbel
ongst
othef
ivec
ompet
iti
vef
orc
esmodel
.

A.
Entr
ybar ri
ers
B.
Compet i
ti
verival
ry
C.
Subst
ituteproduct
s
D.
Complement ingproduc
ts
ANSWER:D

Ass
umeABCco.s
cor
edtheIFEandEFEMat r
ixres
ultas2.
4and3.6respec
tivel
y.Bas
edont
hes
e
dat
abyus
ingI
EMatr
ixwhi
chtypesofs
trat
egyismoreappr
opri
atefort
hecompany?

A.
Bui
ldandGr ow
B.
HoldandMai ntai
n
C.
Harves
tandDi vest
D.
HarvestandInvest
ANSWER:A

Habes
habreweryS.
C.inaugur
atedi
tsaddi
ti
onalnewmaltmanuf
act
uri
ngf
act
oryi
nDebr
eBi
rhan
towntos
ati
sfyi
tsmaltanddeli
verf
orthemarket.
Thi
sindi
cat
es

A.
Backwardintegr
at i
on
B.
Hori
zontali
ntegrati
on
C.
Vert
icali
ntegrat
ion
D.
Conglomeratediversi
fi
cat
ion
ANSWER:A

Whi
chonei
sri
ghtpr
oces
sst
rat
egyf
ormul
ati
on?

A.
Mat chings tage,i
nputst
agedecisi
ons
tage
B.
decisions tage,i
nputst
age,Matchi
ngstage
C.
inputs tage,Matchings
tage,dec
isi
onst
age
D.
inputs tage,decisi
onst
age,Matchi
ngstage
ANSWER:C

I
ndi
vidual
shavet
otaket
hef
oll
owi
ngac
tionss
oast
opr
eventt
hei
rcomput
erf
romvi
rusexc
ept

A.
Disabl
eprevi
ewscreenswhenusingemail
B.
Scanstor
agemediabefor
eusingthem
C.
Downloadfi
lesf
romas i
teorpers
ont hatyoudot
rus
t
D.
Backupi
mpor
tantf
il
esof
ten
ANSWER:C

Whichofthefoll
owingist
hei
nter
nals
our
ceofknowl
edge?
A.
Univers
iti
es,
B.
Customercontact
C.
Researchi
ns t
itut
ions
D.
Indust
ryassociat
ions
ANSWER:B

I
Thasbeen extensi
vel
yus ed f
orproc
ess
ing c
ust
omeror der
s,cont
roll
ing i
nvent
orylevel
s,
devel
opi
ngpr
oducti
onschedul
esandf
ormonit
ori
ngproduc
tquali
ty.
Whichisdes
cri
bedin:

A.
SalesandMarket
ing
B.
Projec
tManagement
C.
Manufactur
ing
D.
HRM
ANSWER:C

Whi
choneoft
hef
oll
owi
ngi
sthemos
tac
cur
ate?

A.
Thedegr eetowhic hinf
ormati
onneedst obedet ai
linc
reas
esasonemovesupt
hrought
he
managementlevels
B.
Low-levelmanagersmadeunstructureddecis
ions
C.
Low-levelmanagersneedgenerali
nformationaboutoper
ati
ngac
tivi
ti
es
D.
Toplevelmanagersmadeuns tr
uctureddecisi
ons
ANSWER:D

Whichi
nfor
mationsys
tem feat
ureindi
cat
esasoundsys
t em ofaut
omat edandmanuali
nter
nal
cont
rol
smustexis
tthr
oughoutalli
nfor
mati
ons
ystemsprocessi
ngacti
vit
ies?

A.
Completeness
B.
Accur
ac y
C.
Consi
stency
D.
Timel
iness
ANSWER:C

Whi
choneoft
hef
oll
owi
ngi
sthef
irs
tst
ageofnewpr
oduc
tdevel
opment
?

A.
Ideascr
eening
B.
Ideagenerat
ion
C.
Testmarketi
ng
D.
Concepttesti
ng
ANSWER:B

__areproduc
tsboughtbyi
ndi
vidual
sandor
gani
zat
ionsf
orf
urt
herpr
oces
singorf
orus
ein
conduc
tingabus
ines
s.

A.
Consumerpr oduct
s
B.
Special
typroduc ts
C.
Industr
ialproducts
D.
PersonalProduc t
s
ANSWER:C

Whati
sthet
erm us
edi
nAns
off
'smat
rixf
ori
ncr
eas
ingmar
kets
har
ewi
ths
ell
ingexi
sti
ng
pr
oduc
tsi
nexi
sti
ngmar
ket
s?

A.
Produc tdevelopment
B.
Mar ketpenetrati
on
C.
Diversi
ficat
ion
D.
Mar ketdevelopment
ANSWER:B

Mar
ket
ingi
sbes
tdef
inedas

A.
Matchingapr oductwithitsmar ket
.
B.
Promot i
ngands ell
ingproducts.
C.
Faci
li
tatingsatis
fyi
ngexc hanger el
ati
onshi
ps.
D.
Dist
ributingproductsattherightpric
etostor
e
ANSWER:A

Afi
rm hasdec
idedt
oloc
ali
zei
tspr
oduc
tsands
ervi
cest
omeetl
ocalmar
ketdemands
.Whatbas
e
ofs
egmentati
onisi
t?

A.
Behavioral
B.
Demogr aphic
C.
Psyc
hogr aphi
cs
D.
Geographic
ANSWER:D

Whichoft hefol
lowingmar ket
ingmixac t
ivi
tyismostclos
elyas
soc
iat
edwi
thnews
let
ter
s,
cat
aloguesandi
nvit
ationst
oorgani
zat
ion-
sponsor
edevent
s?

A.
Pric
ing
B.
Promot i
on
C.
Dist
ributi
on
D.
Product
ANSWER:B

Ass
umeMetehar
as ugarproduci
ngcompanystar
tpr
oduci
ngnewproduct
sinnewi
ndus
tryt
hati
s
pr
oduc
ingbi
ogasinadditi
ont opr
oduci
ngsugar.
Thi
sst
rat
egyshowsus;

A.
Merger
B.
Sub-Cont
racti
ng
C.
Conglomerat
e
D.
Concentr
ic
ANSWER:C

Amongt
hef
oll
owi
ngonei
snott
hec
har
act
eri
sti
csofDomes
ticmar
ket

A.
Onel anguage,onenati
on,onecul
tur
e
B.
Mar ketismuchmor ehomogeneous
C.
Singlecurrenc
y
D.
Mar ketsarediver
seandfr
agmented
ANSWER:D

________I
sal
imi
tont
heamountofapar
tic
ularpr
oduc
tthatc
anbebr
oughti
ntoac
ount
ry.

A.
Importquot
a
B.
Tar
iff
C.
VAT
D.
Withhol
ding
ANSWER:A

________i
sapr
oces
sofagover
nmentt
aki
ngowner
shi
pofapr
oper
tywi
thoutc
ompens
ati
on?

A.
Nati
onali
zation
B.
Conf
isc
ation
C.
Expr
opri
ation
D.
Domesti
cation
ANSWER:B

As
ymbol
,wor
kort
hingus
edt
oident
if
yapr
oduc
tmadeormar
ket
edbyapar
tic
ularf
irmi
scal
led

A.
Copyright
B.
Patent
C.
Tradesecr
et
D.
Trademark
ANSWER:D

______isas t
rat
egyinwhi
chacompany,wi
thoutanymar
ket
ingorpr
oduc
tionor
gani
zat
ion
over
seas
,expor
tsapr
oduc
tfr
omit
shomebase

A.
Exporti
ng
B.
Licensi
ng
C.
Franchi
sing
D.
JointVentur
e
ANSWER:A

A br
oadgroupofproduct
s,i
ntendedf
ores
sent
ial
lys
imi
larus
esandhavi
ngs
imi
larphys
ical
c
haract
eri
sti
cs,
Iti
ndi
cat
es;

A.
Mar ket
ingmix
B.
Productmix
C.
Productli
ne
D.
Productrange
ANSWER:C

I
fthebuyeri
shi
ghl
yinvol
vedinapur
chase,
becausethepurchas
eisexpens
iveandi
nfr
equentbut
s
eesli
ttl
edif
fer
enc
einbrandshe/
shewil
lprobabl
yexhibi
t.

A.
Habit
ualbuyingbehavi
or
B.
Vari
etyseeki
ngbehavior
C.
Dis
sonancereduci
ngbehavior
D.
Complexbuyingbehavior
ANSWER:C

ABCManuf acturi
ngCompanyont hepr epar
ati
ontoproduc eanew pr
oducttypedeci
dedt o
purchaseanewt echnol
ogywhichwasnotexperi
enc
edpr evi
ous
lybyt
hec ompany.Whi
chtypes
ofbuyingsi
tuati
onisgoi
ngtounder
takebythecompany?

A.
Strai
ghtRe-buy
B.
Modifi
edRe- buy
C.
Newt askbuying
D.
Blanketpurchaseor
der
ANSWER:C