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Become A Freelance Writer Step-By-Step Guide
Become A Freelance Writer Step-By-Step Guide
Become A Freelance Writer Step-By-Step Guide
These are facts from my perspective and other writers, and I have tried
to represent events as faithfully as possible.
All rights reserved. No part of this book may be reproduced or used in any
manner without the prior written permission of the copyright owner, except
for the use of brief quotations in a book review.
It's just an educated assumption on why you want to read this book.
This book is for you if you've been looking for effective ways to land
steady, lucrative copywriting or content writing projects. It will teach you
basic freelance writing business principles most copywriters and content
writers miss when starting. It will also give you a step-by-step guideline on
finding and signing the top lucrative writing projects that will pay you more
while working less than your day job.
Previously, I had helped an immigrant mom quit her job and build a
5-figure home-based business with a few simple marketing and sales steps.
So I decided to study more in-depth sales psychology and applied the same
method I used to help her sign clients. Guess what I learned? I figured out the
exact gap often overlooked in the freelance writing industry. As a result, I
finally cracked the code on getting clients to say yes to my offer.
Don't delay in learning and applying these strategies to help you land
the most lucrative writing projects. If you don't grab this opportunity,
someone else will.
If you follow the methods and strategies I reveal in this book, it's
highly possible you'll have a recession-proof business. Clients will chase you
and you'll never go without work again.
About the Author
In the middle of a pandemic, after being tired of spending many
Christmases far from her home country, Francielle decided to start
copywriting to have the flexibility to travel overseas and spend more time
with her family. Freelance writing was the best option for achieving her
goals, but client acquisition was one problem.
After hiring a mentor, Francielle studied simple sales psychology
principles and relationship-driven strategies for client acquisition. By putting
the knowledge and strategies she learned to practice, she was able to sign
high-ticket clients on Instagram and Facebook groups. So she started to help
other freelance writers in her Facebook community and coached her clients
with authentic, non-salesy strategies to land clients.
Chapter 1
Digital Freelancing Is the Future
Digital Workforce
Businesses and brands have changed how they build awareness in the
past three years (2022) more than they have in the past twenty years. With the
growing digital age, businesses going online and a pandemic helped
accelerate those changes. Who needs to travel for hours to work on a
computer when you can do it from home? The COVID-19 pandemic made
that evident and convenient for both employers and employees. Business
owners want to delegate their content marketing to those skilled enough to
bring them solutions.
With many people experiencing significant job loss during the
pandemic, more younger people are starting a digital business. The “safe and
secure” job is within our ability to wake up every morning, provide value to
the world, and get paid for it.
Any skill that can be done remotely will help business owners and
offer more flexibility than being an employee where your physical presence
is required. If people are not happy with their jobs, what stops them from
quitting them?
The answer is the lack of personal brand. The corporate world
requires experience in a skillset, network, and influence. With freelancing,
you don’t need the experience to sign better-paying clients successfully, but a
skillset, network, and a personal brand to stand out.
Having a personal brand is not about having a website, a logo, a
social media presence with lots of followers, and becoming popular. A
personal brand is what is unique about you (your personality and
background), the authentic message you share with the world, and the value
you add to the world through your business. A personal brand is your vision,
mission, unique life story, business process, marketing approach, what people
know you for (your reputation), customer service, brand personality, and
voice. The visuals, layout imagery, logo, and colors are just a representation
of it all.
As a freelancer, you are the business owner, so it requires you to
learn more than just writing. You need to know the business side of things:
relationship skills, sales skills, marketing skills, and a business owner
mindset. If you dislike working for someone else, it's time to consider
freelancing on the side to go full-time sooner than later.
Why is the demand for freelancers going through the ceiling?
Content marketing and other freelance writing markets were already
slowly growing with the digital age. The pandemic has just accelerated this
growth. Building a strong online presence was a way to innovate and survive
as people were giving preference to shopping online for health and safety
reasons.
With the pandemic, businesses had to innovate. With the digital age
growing, people were forced to learn how to make money without a boss and
felt freer as a result.
Content marketing, for example, has been projected to grow 100
times its size between 2018 and 2025 and expand to $417.85 billion,
according to Power Publish. This fact means more opportunities for
freelancers to make a career out of it. The other reason for the growing
demand for freelance writers is that with a booming age of fake news, online
scams, etc., consumers want credible and reliable information. Content
marketing builds the trust and the relationship businesses need with their
market, and copywriters get customers and clients to take action to do
business with them.
More companies want to hire freelancers over hiring employees
According to Forbes, there are many reasons companies are hiring
freelancers over employees. Even though some people have an impressive
resume and portfolio with successful projects they are unemployable for
corporate jobs. This might be due to excessive absence days, a family health
crisis, being at retirement age, a learning disability, or other reasons.
Therefore, companies would rather sign a contract with a freelancer
than hire a salaried employee. Moreover, many Americans are willing to exit
the corporate life to have more flexibility, better pay, and more freedom.
According to a study done by Upwork and Freelancers Union, the majority of
the U.S. workforce are predicted to be largely independent contractors by
2027, with an estimated 57 million people currently working as freelancers.
Another big reason is that, from a business economics
perspective, companies are starting to figure out that it can be cheaper in the
long run to work with freelancers. By hiring freelancers, they only need to
pay them their fees. They don't have to pay benefits to salaried and hourly
employees. Hiring and firing employees cost money to companies, and
working with independent contractors doesn't require hiring their service full-
time, year-round.
Another reason for hiring freelancers is that it’s economically smart.
Their expertise in a specific task, such as sticking Facebook ads, email
marketing, blog writing, accounting, etc. can help businesses. Agencies
generally do good work, but there's always one thing they lack in expertise,
and businesses changing agencies to fix the problem will bog their business
down and result in revenue loss. Suppose you get too many inquiries,
depending on how ambitious you are. In that case, you can scale and build
your own agency with specialty and hire other independent contractors to
help you out.
Why did a record number of Americans quit their jobs in 2021 when a
pandemic was still happening?
According to CNN Business, millions of workers left jobs for cash
incentives, better pay, or better benefits. They also left the labor market
during the pandemic to care for children or elderly relatives. Meanwhile,
older workers retired early either because they could or because age
discrimination forced them out of the workplace. The older generation also
wasn't used to buying things online.
The pandemic forced the workers to adopt a new lifestyle, culture,
and trend, so the demand for remote service providers grew exponentially.
More businesses are going online, along with more solopreneurs, but
unfortunately, that also means more online scams. 75.3 million workers were
hired last year, while 68.9 million quit, were laid off, or were discharged. Out
of these so-called separations, 47.4 million were voluntary quits.
Chapter 2
Starting In A Generic Niche vs. A
Specific Niche: How to Choose a
Profitable Niche You Love
Why work with profitable niches?
Well, the reason is obvious. You can't charge premium rates and hit
your revenue goals with a low-profit niche. I'm not referring to getting rich
quickly. I'm referring to breaking even and eventually making a profit to pay
your bills and live your dreams as a new freelance writer. Here are a few
reasons why you should niche down:
Expertise and value in the market
Even if you are new, positioning yourself as an expert in a specific
industry raises your value in your market. Experts get paid more because they
are seen as valuable and scarce. Creating a portfolio or some writing samples
to showcase your talents in an industry you enjoy or are knowledgeable about
is easier than writing about something you don’t know much about.
When you send your writing samples to clients in a specific niche,
they prefer hiring you over others because they assume you know more about
that industry than others. They feel more confident that your content
marketing or copy resonates better with their target audience. How many
copywriters or content writers are out there? Tons.
How many help a specific niche such as sex coaches or pet e-
commerce business owners? Fewer!
Efficiency
Efficiency is another reason to choose a niche - time is money.
Researching from topic to topic can take time you could spend with another
better-paying client or with your family.
Some freelance writers shared their experiences on social media
forums:
"I would lean in even further to your niche. I specialize in natural
health and wellness e-commerce, specifically nontoxic living brands. Leaning
further into a niche helps you become an expert faster so you can charge
premium rates for your services. Plus, you'll complete the work faster
because you won't constantly have a learning curve with every new industry.
Plus, people will associate you with that one thing, which makes you more
referable."
Client attraction
Put yourself in the shoes of the client for a moment. Suppose you are
a doctor looking to promote your clinic and build an online presence on
Google . In that case, you would want to hire someone to write SEO blogs to
gain visibility on Google. How would you likely do a Google search for a
blog writer?
Probably, you would type “SEO blog writers,” “health blog writers,”
“health writers,” “health freelance writers,” “writers for doctors,” or similar.
You'd unconsciously use keywords to find the right fit for your industry. And
if you do a keyword search on social media, you are more likely to contact
those whose profile are relevant to you.
When they scroll through Google, LinkedIn, or Instagram, the
algorithm reads through your professional profile and your previous
searches. It will display similar profiles you've been searching for and
suggest more of that profile to you. And if you've been interacting with a
certain profile for a while on social media, its algorithm starts suggesting
your profile to them.
Suppose you are a family doctor looking to hire someone to write
your blogs, so you can gain visibility on Google. You type in words and it
displays these two options. Which of these ones would you go with?
a) Content writer
I write blogs, social media posts, and newsletters.
b) Health content writer and marketing strategist
I help doctors and therapists to build an online presence and get visible
through quality content optimization.
Probably option B. This content writer is specific about her solution
for clients. You'd assume not only that they'll know what it takes to get these
results, but you will also know what content this person will create to attract
more of your target audience. Therefore, you are more likely to be willing to
pay more to a specialist than to a generalist.
Here is what some freelance writers are saying on social media:
"When you niche down, you focus on several topics and learn a lot
about each so it's way easier for you to write about said topics in the future. I
used to be a generalist in the beginning but in time I found it way too tiring.
Research takes forever and it's challenging for my brain to switch tones too
often. "
"Still charging $50 - $100 per email waiting until you're "more
experienced?”
Well, you do NOT have to be the best or even an expert to charge
great rates. A private client of mine just told me he closed a deal for just
under $2k writing in a new niche (we decided on it together). Charged a little
over $200 per email for...first time. Zero objections. Easy pay. You just have
to know what you're doing on the "sales call" (I don't do sales calls) and be
confident in your craft."
Wrong.
I hit a point I couldn't seem to get past.
I got stuck in a certain price range and had a hard time getting to the next
level.
I was pitching and negotiating but was struggling to move the needle on my
rates.
Plus, I was tired of jumping from left field to right field.
So, I finally chose a niche by asking 3 key questions, and it helped me scale
up."
Jessica. W - 6-figure personal finance writer LinkedIn Post
Chapter 3
Getting Clear on Who Your ICA (Ideal
Client Avatar) Is
How do you get clear on who your ICA is?
For most writers, identifying one's ICA comes naturally with time.
As they experience working with different clients and niches, they decide
who is a better fit for them.
However, you sign better clients sooner rather than later by getting
clear on who your ideal avatar client is from the beginning. Once you are
clear about who they are and what problems you solve, you'll be able to
charge premium rates. After all, premium rates are for providing solutions,
not writing only.
The concept of an ICA (ideal client avatar) is not new. It's well-
known in marketing because it's highly effective. However, what does it
really mean?
It's a detailed profile of a client - a profile that is a best-case scenario
for your freelance writing business. According to www.digitalmarketing.org,
the avatar focuses on one person and outlines everything about them. It goes
into much greater depth than a regular marketing persona, providing
marketers with more targeting tools.
Perhaps they are a big spender, a regular who consistently returns,
someone with an easy-going personality, who speaks well of your business
within their networks, or all three.
Suppose you decide to be an email copywriter for fitness coaches and
you want steady retainer clients. You decide that your ideal clients are 6-7
figure fitness coaches who want to scale their business. If they make less than
that, they are not an ideal client. Fitness coaches just starting their business
are not ideal clients for you, as they might not have the marketing budget to
invest on an ongoing retainer. After all, you know your negotiables and non-
negotiables with who you want to work with.
A scenario:
You meet John, who runs a six-figure sustainable, eco-friendly shoe
brand. John is a perfectionist. He is very organized and ambitious, always
finding ways to profit to scale his business. He has integrity at his core, is
spiritually minded, faith-based, and very transparent in his dealings and
marketing. John is ambitious and wants to scale his fitness business to seven
figures and beyond, but the problem is, he has no clue how.
You are an email copywriter. You pitched to John and showed him
that he could profit from investing more in good email marketing. Therefore,
his problem will be solved by working with you. Also, you have always been
a nature conservation activist and any business contrary to this personal value
of yours would make you feel like a fraud. You have a skill that can fulfill a
need and solve a problem he has. Plus, you don't have any conflict of
personality and you both have similar values. John fits perfectly into your
ICA profile.
The clearer you are on who your ICA is, the easier it gets for you to
find and attract better clients who are a fit. . Therefore when you get requests
from leads that aren't the right type of person you want to work with, you
won’t even bother wasting your time trying to convince them to do business
with you.
That does not mean you will only work for people who exactly fit
your avatar profile checklist, but you are more likely to find more of them,
attract them, and be happy working with them. In the marketing sense, it
helps you to better target your ideal client avatar.
A good example is comparing client acquisition to dating and
thinking about your ideal partner to potentially build a long-term marriage.
You might have the negotiable and non-negotiable qualities you'd like your
partner to have in order to build a future together. What's an ideal partner for
you to build a future with? What qualities, goals, personalities, and personal
values should they have to make you happy?
Not all romantic partners you'll meet will fit into every box on your
checklist. Maybe you'll find partners with different personalities that are a
good fit to be with in long-term relationships. As long as it's harmonious
healthy, and you are happy, it will be mutually beneficial for both involved.
The same is the case with your ideal client avatar. What type of
clients fits into the persona for having a long-term working relationship with
you? What clients would you have a happy, mutually beneficial working
relationship with?
When I worked at an immigration firm, my ideal clients were people
sponsoring another immigrant (spousal sponsorship, immigration program) or
aspiring caregivers with a childcare background, so they were qualified to
apply to a Canadian immigration category. I liked them because of my
background as a caregiver and loved helping families' unification. I didn’t
work in business immigration, refugee, or other categories, simply because it
didn't interest me and it wasn't my area of expertise. My clients also needed
to be able to afford to pay our service fees and the government application
fees, preferably with no previous criminal background. Those profiles of
clients have a higher chance of having their immigration application
approved, so they were our ideal client avatar.
Going back to the legal example. You can't be a generic lawyer and
stand out. You can't be a good lawyer practicing all aspects of the law, such
as family law, business law, immigration law, and refugee law. You can help
clients solve similar problems and integrate different categories, but not all
aspects of the law.
Either you help your client with divorce and child custody, or you
help big corporations with their tax matters. You simply can't be good at
everything.
With immigration itself, there are many different subcategories you
can specialize in, such as family immigration, business immigration,
economic immigration, refugee, appeals, etc. There are just so many details
of the law that lawyers can practice and have the knowledge to solve a
specific problem that will make a difference in the outcome for the client. If
you forget a small detail, you'll lose the case.
I would certainly not be able to give good results as a generalist
working with immigration. Each stream requires detailed knowledge of the
law in that particular category. Plus, the marketing to find or attract the right
clients would be different for each category.
It's the same with each different freelance writing assignment. For
example, as an email copywriter, technically, your job is to write sales email
copy. However, you still need to be a marketing strategist for email sales
copy. You need to know (the sales funnel) things like if the previous pages
that brought them to the email list and the posterior pages they will click
from the email have a good sales copy. You also need to know if they need to
segment their email list to get better results with your copy. In other words,
you need marketing knowledge and a specialized skill as an email copywriter
to get your clients results.
Same with an SEO blog writer, case study writer, or any other type of
writing. With every different writing, you need different knowledge and skill
sets to be able to give your clients the transformations they are paying for.
It was very hard to find a copywriter to review or re-write the blurb,
book introduction, and book description for this book because I needed
someone who knew SEO keywords to ranking well specifically on Amazon.
However, it ultimately doesn't matter how great a book is. If the author can't
write an enticing blurb, introduction and book description, and have a good
marketing strategy for those mentioned above, he will have little to no sales.
There are books that sell well, not because the book has great content, but
because their blurb and introduction got people curious enough to read and
buy them. Of course, they also had a good marketing strategy to sell it. I’ve
read best sellers I didn’t like. Not every book that sells well is a good book
(content-wise).
Chapter 4
Get Clear On What Problem You Can
Solve For Your Ideal Client
"Your clients are not looking for copywriting or
content writing. They are looking for
transformations."
That's how you grow your business from referrals. Pick a writing
assignment that you think is more interesting, position yourself as a
specialist, and learn all about it. That’s how you’ll bring the transformations
clients are paying for.
If you think you need to change your specialty later down the road
because of personal preferences, change it! Who will stop you? It's not like
you made a pact with the devil.
Suppose you start as a copywriter and have signed clients. In that
case, nothing stops you from pivoting to content writing as long as you
dedicate yourself to acquiring the skills necessary to be good at what you
want to do.
Chapter 5
Craft An Offer to Attract Your Ideal
Client Avatar
" If you don't have an offer, you don't have a
business."
"Ma in English lit and was 7 years into an English lit Ph.D. Now
doing an M.A. in mental health counselling." Anessa M.
"I don't have a degree but have some college credits." Jessica W.
"I have a B.S. in Business Administration. I have
worked with corporate clients and entrepreneurs. But
most of my clients come from my previous work
experience in real estate and health care. I also have
a lot of work in the automotive industry, which had
nothing to do with my education or work experience."
Joyce M.
Premium clients are busy. They have turned their attention to their
CEO role. They don't have time to look at every different type of writing
assignment you have in your portfolio. If your ideal client persona is
corporate, whoever is in charge of hiring will look at your portfolio, but I
guarantee they will just skim and scan at max 3-4 pieces.
It's better to have three great error-free writing samples relevant to
your ideal clients than to have 20 well-tailored different writing samples from
different niches that aren’t relevant to your ideal client.
If you already have a portfolio, share your best relevant ones with
prospects. It needs to be in the same writing assignment you are trying to
pitch. You don’t need to wait to finish a full portfolio and/or publish articles
to sign clients. All clients need to see are your skills and that will build the
trust they need to make a decision.
Here is what will help you get your potential client's trust and show
authority when you are a total newbie. It’s called the law of reciprocity. You
give before you get.In sales, the best way to gain trust and get people to see
you as an authority is to provide value in advance by educating them on a
problem they have and offering a winning solution, which I'll talk more about
at the end of this chapter and how you can do that.
After you’ve decided on a niche and clarified who your ideal clients
are, write 3-4 writing samples that are RELEVANT to them. This is how you
sign better-paying clients.
Now, don't let that get you stuck; if you can’t decide on a niche and
or a specialty, apply to work with digital marketing agencies until you figure
it out. It’s a way to work on different writing projects across different
industries. They don’t pay a premium, but a lot of them pay decently.
Most likely, you'll figure it out when you prospect or start working
with clients. You can always pivot your specialty and your niche. But when
you decide what you like ASAP, it's even better.
"I started as a content writer in 2019 at Fiverr. My intentions were to take the USMLE (United
States Medical License Examination), and I needed to do that without borrowing money from anyone.
Clients began to give me copywriting assignments. I had the chance to write sales pages, and I liked it,
so I decided to pivot to copywriting. I was paid $10 per email. Even when I didn't have gigs to write
for, I'd practice my skills by writing samples for 7-8 figure DR companies. I heard in Pakistan that
copywriting would be hard for me because I am a non-native English speaker, so it would be hard to
talk like clients talk.
It took me 10 months to make my first 10k. I cold emailed a 7-figure business owner and gave
him samples of my writing, and he liked them. I mentioned people we knew in common (my copy
mentor) who were friends with him, and I got a permanent position as the head copywriter of his
company. I also wrote him a cold email and did some done-for-you results in advance: I got into his
email list, deconstructed an email I received from him and asked him to test out my sample on his list. I
did a month of trial, and we ended up working together. I also applied for gigs my mentor posted."
Areeba Ahmed is a 21-year-old Pakistani copywriter. Now she has a full-time retainer client and has
made $10,000 back in 2020.
There are many different ways to provide value to leads and prospects.
One is through attraction marketing: posting content online. Another
is through direct marketing: giving clients feedback on one of their specific
assignments you want to pitch or an educational lesson that might help them
solve a problem through Loom screen recording, for example. Why Loom
screen recording?
It's a way to allow them to have a feeling about you. Your energy and
vibe help you sell as they build stronger trust and liking. People are drawn to
your energy. In sales, your energy works in your favor. Like attracts like; you
attract people who are similar to you.
If you have not built brand awareness of your business on social
media presence or have written content online, use this tip. Whether you
reach out to potential clients through email cold-pitching or if you are
building a relationship in DMs (direct messages), attach this 2-minute Loom
screen recording to provide value through education.
It's important to understand the purpose of each line of what you are
saying. Scripts are just guidelines. I don't recommend you follow any sale
scripts to the letter. Adjust it to each different situation, personalized it to
humanize it.
Scenario 2 – As an email copywriter
You work at a grocery store, and you have some knowledge of
investing in stocks and bonds. You are passionate about investing, growing
money, wealth, savings, etc. You decide to have personal finance as your
niche. Your ideal clients are corporate companies like The Simple Dollar
Bankrate, Super Money, etc.
You will stand out in this niche because you have the knowledge,
understanding, and passion for what your ideal client is about. Then you
should create 3-4 email writing samples relevant to these companies to
showcase, instead of a portfolio with 20 writing pieces they don’t care about
or aren’t relevant to their needs to achieve a marketing effort. Here are some
examples:
I GOT OUT OF 30K DEBT BY DOING THIS...
HOW DID I PAY FOR COLLEGE BY INVESTING IN MICROSOFT STOCKS?
Not 3 blogs whose topics are irrelevant to personal finance companies.
3 COUNTRIES I TRAVELED WITH LESS THAN 5K.
HOW TO STOP PROCRASTINATING WHILE BUILDING A BUSINESS.
5 SUPERFOODS YOU SHOULD EAT DAILY.
If you want to pitch them on case studies, you can also go on their
website and transform a testimonial they have into a powerful storytelling
email. Or you can just share a personal story or make up a story to showcase
your skills as a writer.
If you want to pitch them email copywriting, follow a framework of
what a good email copy needs. An enticing subject line to spark curiosity so
readers can open the email. Then every single line in the email needs to make
the reader interested enough to read the next line until the end and have a
call-to-action - CTA) so they do what you want them to. Research how you
can do that (write good email copy), be proactive, and seek knowledge about
it.
Here are some ideas on how to provide value when pitching clients:
Besides showing them those samples, subscribe to their email list,
rewrite a small line or paragraph of what you want to pitch, and do the same
feedback through LOOM SCREEN SHARING.
Scenario 3 – As a sales letter and/or web copy (one-off
copywriting projects.)
You are a teacher but you want to do copywriting full-time. Maybe
you love photography and have a degree in it. So you pick filmmakers/
photography as your niche to help them get their photography sessions fully
booked or their filmmaking courses sold out. You decide to write website
copywriting. You can rewrite 2-3 pieces of a photographer’s website and
keep it as a sample along with the originals. You can used it to showcase to
future prospects until you have worked with one and have your own
published samples.
Guest post on credible sources
If you are a content writer, look for credible companies' websites in
your niche to guest post so you can feature them on your social media or
attach them with your writing samples. For example, companies like
credit.com accept guest posts from finance writers if you want to write for the
finance niche.
After you’ve guest posted, add them to your profile on social media
to gain more credibility. Also, research (Google) how to guest post on
magazines like Forbes, for example, and add it to your pile of samples to
showcase to clients. Learn more details on guest posting in the next chapters.
And yes, you can still land premium clients without guest posting, having a
website, a portfolio, or any social media presence.
Chapter 10
How To Price Your Services When
You Have No Previous Experience
Pricing is very personal and depends on many factors - the cost of
living in your city, your personal life-business goals, and how much you
invest in yourself as a copywriter/content writer. You also need to be sold on
what you do to close clients with success. How bad you believe your offer
will create a transformation for your client’s business (results), even if it’s
small?
When a freelancer doesn't consider these factors, they may set their
prices too low just to sign clients, which can eventually lead to overwhelm
and burnout.
Finding the right price to set is often a problem for newbies. Most
new freelance writers don't even consider their revenue goals, that’s because
most are not confident with their skill level, which is fine. But that’s why
you should decide to specialize on ONE specific writing type, have it as your
main offer and then have a basic knowledge on other types of writing. It’s
easier to acquire the skills to be good at ONE thing faster. Remember that,
your number one best marketing tool is being great at what you do. Also,
many newbies start a business with an employee mindset when it comes to
getting paid.
At least in North America, when you are an employee, you usually
get paid per hour or a salary, and most employers require experience. So, we
are trained to think we need the experience to prove to clients that you can
help them with your solution. As a result, we start to consider charging per
hour or per word as you see many people in the freelance writing industry
doing it.
If experienced freelance writers give their clients results, raises their
rates because they are confident and have experience, it doesn't mean that as
a new freelancer, you should work for pennies.
Freelance writing is a business. You need to structure your rates in a
way you can break even and get paid for the time you spend with billable and
non- billable hours. Non-billable hours are the hours you spend doing
accounting, prospecting, lunch breaks etc.
You need to charge enough so you can have money to buy a new
computer without financial stress if your computer breaks. After all, it's an
instrument for you to work.
Just like if you were to sell cupcakes, you need to make enough to
buy all the ingredients; nobody likes a cupcake without sugar.
While most jobs require experience, what clients care about is what
your services can do for them - the transformations, the results, and the
solution you have for their specific problem.
When setting your rates, you definitely want to consider your
revenue goal, taxes, cost of living, and expenses. It’s easier to feel confident
and not feel guilty about setting higher rates to high-profile brands or
business owners with a higher marketing budget. That’s why you should
consider working with businesses that are more settled financially for
ongoing retainers. If your ideal clients are solopreneurs or start-ups, you need
to balance your worth and a price that makes sense for you and your clients.
Regardless of who they are, if you want to go full time ASAP, you
always need to charge enough to cover your very basic expenses. That’s why
they are called “ideal clients.” They are ideal for you to do business with.
Don't judge a book by its cover. Depending on the solopreneur or personal
brands, they might be able to pay you better then corporate high-profile
brands. Tony Robbins is a great example of a personal brand. You can find
clients that will pay the rates you set, even if you have no previous
experience. As a business owner, you need to learn sales from the beginning.
Sales is a skill and it must be learned. That's the heart of any business. Client
acquisition is the number one thing that builds a business. No clients - no
business. It’s that simple.
Unless you choose attraction marketing, which is creating content to
attract clients, you still need to know how to craft good sales copy. When
clients inquire about your services because your content is so juicy, you still
need to know how to close them.
Clients are willing to pay for your rates when they feel the benefit of
your offer is greater than the money they will be paying. By honing your
sales skills, you can learn how to communicate the value of your offer with
them with clarity and confidence.
Your energy and confidence when pitching to clients will be your
best friend when starting. If they have a need for your offer and are interested
in your solution but they don’t like your energy, they won’t sign with you.
Confidence is something you only gain as you go. Before anything, always
keep your numbers in mind. If you have a goal of a 6-figure year but only
have a goal of 2 clients per month at $500, do the math and you’ll know it
won’t be possible
The DON'Ts when setting your rates
Don’t set your rates based on your competitor – your competitor has
a different level of expertise and experience from you. They might deliver
better ROI or worse than you.
Your rate is based on your talent, not your client’s budget. If they
don’t have the budget or are not willing to be resourceful financially to work
with you, then they simply aren’t your ideal clients.
If you feel they are a good fit for your business and you have the
solution for their problem, but they don’t have the budget when you pitched
them, keep nourishing the relationship through your content and follow ups.
Always provide value when nourishing the relationship and
following up with prospects until they are ready to work with you. This is a
way to keep you in their radar when they need you. On any moment, do not
offer a discount to sign them as a client. Meanwhile, keep building daily
relationships with new leads to you find the ones who are ready to work with
you.
I am mostly referring to steady retainer clients in this chapter, but if
you are dealing with a one-time project, offer a payment plan to facilitate
signing the client with you.
Don't set your rates based on your experience, but on the value and
the results you can bring to your clients. - Most likely, when you are starting
a freelancing writing business, you have no previous experience with writing
or marketing. When we usually hire a service provider, we hire them based
on trust, transformations, liking, reputation etc.
If you hire an acquaintance that started an accounting firm, you hired
him because you knew he filed his taxes successfully. Most likely, you won't
care about his previous experience with accounting because you already
know, like, and trust him, and you feel confident he will deliver results.
Setting your rate too low will repel premium clients and attract cheap
paying clients who value low-quality services. Psychologically we are wired
to relate pricing with quality. Prospects will judge the quality of your services
and your ability to deliver results based on your rates. Just like when you
walk into a grocery store, you assume the cheapest shampoo is the one with
the worst quality. Chances are these cheaper clients will be micromanaging
and asking for constant review and revision.
Of course, as mentioned before, your pricing will also depend on
your confidence level and sales skills.
If the leads you approach can’t afford your rates, they aren’t your
ideal clients. Just like if you go to a grocery store that only accepts credit
cards instead of cash, you can’t shop there if you only have cash. You can't
be a customer.
Don't be intimidated by signing bigger clients when you are new. The
best way to learn is by doing the work. Every time you land a new client,
you’ll encounter different challenges. Even with older clients, different
challenges and situations will come up. Testing and figuring out what works
according to your data and metrics will guide you in the right direction to
create content that converts. This is also another side of you that makes your
rates premium.
In summary, don’t disqualify yourself for jobs because you are new
and think they are out of your league. Pitch and let the clients disqualify you
for the project.
Transformations aren’t possible without a good sales copy, an
understanding of sales psychology, and a marketing strategy. Clients don’t
have that time or don’t want to create the time to learn them and solve their
content marketing problems. Or, they don’t have the knowledge, so they
delegate by paying for your time, energy, and knowledge to bring them
solutions.
A copywriter, for example, who specializes in email copywriting and
has worked on acquiring a specific skill set such as email marketing and sales
copy for email, is more likely to help clients achieve results than a generic
writer. So start focusing on acquiring a skillset to solve a problem and create
ONE offer, so clients trust your expertise and pay you a premium regardless
of your experience level.
Chapter 14
The Problem With Freelance Writing
Platforms
Freelance writing platforms were created to help business owners
find "affordable" subcontractors. The intent was to benefit those who wanted
cheap work. If you want to work for pennies to get "experience," go ahead,
but let me tell you, it’s normal to lack confidence when you start. You can
earn as you learn.
If you learn how to sell and close clients, you’ll find clients who can
pay you a premium outside of freelancing platforms. Everyone who starts
isn't confident at first. You get confident as you gain experience, and practice
your sale, writing and marketing skills.
A community of over 9k made a poll about using a certain freelance
writing platform and the majority voted to stay away from them. The
minority found good clients there and are having success.
When you start on any freelance writing platform, you compete for
the lowest rates with more experienced freelancers. A small number of
members of those platforms make a full-time living there.
You'll also have to pay a fee for using the platform when you do your
client’s work. In the beginning, your work might not be the best, so getting a
low review makes it difficult for you to sign better clients; in some cases, it
also may also discourage you – but don’t worry!
I am not saying you shouldn't use them; I am just saying you can do
better than that when you start. Especially if you want to be a full-time
freelance writer sooner than later. Usually, new freelancers who get
premium clients on these platforms have been working for pennies long
before clients were willing to pay them higher rates. After all, you need
"good reviews" and results from clients to stand out.
If your problem is insecurity about your skill, hire a mentor to review
your writing projects. This is the most crucial step. Some people who are too
overconfident may deliver work that may not be what the client is looking for
and end up getting a bad review. Especially if you are new to the world of
freelancing, it is essential for you to have a mentor check your work, even if
you're confident about it. Don't worry, it is only until you get the hang of the
work and start getting good reviews.
Another problem with freelance platforms is that many freelancers
find it hard to set boundaries with clients. Some freelance writers vent on
social media:
"I'm fairly new to freelance writing, so I thought I'd try my hand
at an X freelance writing platform. I wrote a trial article for this company,
and they HATED it. No worries, it's clearly not a good fit, but I feel like
I've been jerked around a bit! Is this normal? To threaten a bad review?
I'm fine with not getting paid since they can't use the article, but this seems
like a bit much for not really liking my writing style, saying I didn't match
their "brand voice."
UPDATE: I asked to be paid without being left a bad review,
and they promptly cancelled the contract without a word! Dispute request
has gone out to an X freelance writing platform. "
Facebook Group Post
"I'm just about to come off an X freelance writing platform, it's
not worth it. Get in LinkedIn or networking, that'll pay off so much more
and you'll keep 100% of your money."
Gina. J – Facebook group comment
"So, when I started at an X freelance writing platform, I was
hired by this company, and the pay isn't very good. Of course, I was
grateful that they were even willing to hire me. After a few months, I just
started hating working for them. I get stressed out when I get a message
from them because they want their content right now RIGHT NOW. They
were very demanding, and for the amount of work they want me to do for
the very low pay, it's just not worth it anymore.
Anyway, my problem is that I don't know how to end my
contract with them without them giving me a bad review, and I feel like
they're the type that would. They have me at this ongoing contract, and I
only have 1 5-start review since I just started a few months ago. Help!!! "
Facebook Group Post–
If you want to start freelancing with better rates so you don't feel
overwhelmed by working for pennies while juggling a 9-5 to gain experience.
Connecting with potential leads on social media.
LinkedIn itself has approximately 66.8 million of active users.
Facebook has about 2.9 billion monthly active users, and Instagram has about
1 billion monthly active users. Most billionaires, millionaires, companies,
business owners, employees in charge of hiring, and personal brands use at
least one of these social media platforms.
How many people in your family or circle of friends knows someone
who owns a business or work for a business that might be a fit for you?
People buy, hire, or do business with whom they know, like, and
trust. How can you get leads to know, like, and trust you on social media with
or without showing your face? There are ways you can do that through direct
marketing or attraction marketing. Building meaningful authentic relationship
leads can help you solve a problem you have with your sale skillset. No need
to be sleazy or use dirty tactics to persuade people to sign up with you. I've
done it and you can do it too.
My advice is to learn sales and marketing, which are two universal skills that
help you to build a business anywhere in the world. You need to know how
to approach strangers, get their attention, and get them sold to you. When you
master these two fundamental business skills in a way that feels authentic and
aligned with your values, you'll never run out of clients for your freelance
writing business. By the way, selling is not what you are thinking; it can be
fun. More details about it are coming up in the following chapters.
Chapter 15
Income-Generating Activities vs. Non-
Income Generating Activities
Most people think they need to build a website and a portfolio with
many different writing pieces to get clients. They think that’s going when to
make them professional and have credibility. The truth is, when you are
trying to sign your first clients, those things are non-revenue-generating
activities. You still need to showcase your skills, and as I mentioned in
previous chapters, you can create 2-4 writing samples. It is better to have 2-4
writing samples relevant to your ideal clients than 20 irrelevant samples to
their needs, wants, and niche.
Now, showcasing your skills with writing samples is way more
important than having a website. Having a website is not a must to sign
clients; you can build one as you go. I say this because when you are starting
out freelancing, you probably have a day job and need to use your time
wisely so you don’t feel overwhelmed.
An exception is, if you know you want to be an SEO copywriter
interested in writing web copy (website) and want to test it out yourself. In
that case, it’s a great idea to create a website and if you know SEO and write
an optimized website, clients might find you. Of course, you need to get clear
on who you’ll be targeting (your ideal clients) and the problem you solve for
them and a great web copywriting; otherwise, you’ll just blend in the middle
of the crowd.
Clients are less likely to ask for a portfolio when you were either a
referral from one of your clients or you have met them in person and shared a
solution to a problem they have relevant to their needs. Many of them might
ask for a portfolio if you’ve met them online because they don't know, like,
and trust you yet. Build and nourish the relationship with them, understand
their business needs and wants. Then show them your 3-4 relevant writing
samples, find commonalities, and tell them about your solution if they are a
fit.
When starting, income-generating activities should be your primary
focus so you can sign your first clients. They are activities only you can do
and are not easily delegable: networking, going to events, pitching, telling
people about your offer, asking for referrals, meeting with clients, marketing
your services, etc. Non-income generating activities are tasks that can be
easily delegated to someone else. Building a website, administrative duties,
organizing your Google Drive, etc.
“[...] Now I work with people like Brian cords, and Dan Kennedy, which I
met at a LIVE event here in Italy. I contacted them later and name-
dropped mutual friends that are into his membership. I offered to help
them sell their books and wrote him some Ads samples to test out, and they
agreed, and it has performed well.”
Luca Meneghetti – 6-figure teenager copywriter from Italy [YouTube
interview].
It’s easier to craft writing samples relevant to your leads and use
them as your writing samples for any leads you pitch after you get clear on
who your ideal client avatar is. Narrow down your offer so you know the
problem you intend to solve for them.
Also, make sure to have an “about me” session where you write
about what makes you qualified to help your ideal client. You write blogs for
a divorce coach because you've been through a divorce in the past. You want
to write for the health and wellness industry because you hold a nursing
degree. You write email copy to help investing mentors sell their mentorship
program because you’ve been investing in stocks, bonds, and bought shares.
You understand it and it has changed your life, so you want help your client
to sell their offers.
Chapter 16
Six Things That Influence Clients to
Hire You as A Freelance Writer
Robert B. Cildini, a psychologist (in his book Influence) mentions 6
principles that help people to make a buying decision: reciprocity, liking,
commitment and consistency, authority, social proof, and scarcity. Let’s
translate those principles into freelance writing:
Reciprocity – You are more likely to get when you give.
When you provide value to someone, they are more likely to return
the favor. According to this psychological principle, human beings are wired
to return favors and pay back debts—to treat others as they’ve treated us. By
nature, we humans feel obliged to provide discounts or concessions to others
if we’ve received favors from those same people.
It's also called the law of reciprocity, meaning the more you give to
people, the more you are likely to get from them. I am not referring to doing
free work for clients or prospects; I am referring to providing value in some
way. Whether it’s a piece of educational information, feedback to help a
prospect improve his X writing assignment so he can achieve a Z goal, or
actionable valuable content on your social media.
How does this apply to you as a freelance writer?
When you provide value through content on your social media or
give feedback to help your lead improve their web copy, email copy, or blog,
you increase your chances of getting hired versus just pitching them without
providing any value in advance. Not to mention that providing personalized
value also builds trust and positions yourself as an authority.
On the Elevopromo website, they mention different forms of
reciprocation:
“The law of reciprocation can be a self-perpetuating cycle; often, what you end up getting
in return from your clients (in the long run) is much more valuable than the small items,
services or advice that you give away for free. In return, customers often repay your
favours with things that they know will be valuable to your company, including, referrals
and word-of-mouth marketing; brand loyalty, sponsorship or professional relationships
that benefit you both.”
It’s the same with your clients. When they hire you to write their
blogs and get results such as more leads, trust with their audience. And in the
long run, the leads become loyal clients. They are likely to become loyal
clients and refer you to other business owners; do things that are mutually
beneficial to you.
Commitment and consistency
To be seen as consistent is a human need. When we've publicly
committed to something (your freelancing business), we're much more likely
to go through and deliver that commitment. Consistency builds trust with
your leads and keeps you in their radar when they need your services.
Also, for attraction marketing or running ads, there’s a “Rule of
7 applies to the marketing rule of 7.” Developed in 1930 by the movie
industry, this rule states that prospects need to "hear" the advertiser's message
7 times for a prospect to be sold on the offer and finally take action. That
means when you are running ads or marketing yourself on social media, you
need to have at least 7 points of contact with them, as they won't buy into
your offer before seeing it often.
If your ideal clients are not on social media and they are corporate
and you chose email cold pitch as your client acquisition method, you still
need to be consistent and show up for your business in the sales process.
Follow up with leads before and after the discovery calls. This shows
professionalism and commitment to your business. It also builds trust with
each prospect you pitch.
Being consistent builds the idea that your actions are congruent with
your words in the prospect's mind. If you had a small physical shop, for
example, some days it'll be slower than others, but you don't get to disappear
because you have no clients coming in. You must keep the shop open and
show up, so clients can show up when they are ready to shop. Instead, you
study what's working and what's not working and work around them. How do
you expect clients to show up for your business when you don't show up?
If you are consistent for a year and things aren’t going the way you
want, you shouldn’t give up but instead, pivot your strategy. Evaluate your
marketing and sales efforts and see what needs to be changed. Outcomes are
derived from your strategy. In my opinion, things always work out no matter
what. All you have to do is change your strategy. After all, there is a solution
to every problem if you're willing to find it.
Social Proof
Humans rely on the past clues of what has worked for someone else.
Social proof gives prospects confidence in four things: what working with
you is like, if you have the values or character traits they are looking for, and
your solution to their problem.
People are more likely to do what others are doing because there's
safety in numbers. The more social proof you have, the more credibility you
get with the types of clients that only hire your services with social proof. But
not having testimonials doesn't mean you won't sign your clients. Everyone
started somewhere. It is possible to sign your first clients without testimonials
if you use the strategies I teach in this book.
What to do when you have never had a client?
Build trust by being consistent. Give them feedback on their
assignment (the same you are trying to pitch). If you are doing attraction
marketing, write content that addresses your ideal client avatar’s pain points.
Your messaging needs to speak to their heart and soul.
Use industry statistics: For example, if you are an email copywriter,
you can search what helps increase sales in email marketing.
"According to MailChimp, segmented email campaigns have
14.31% higher open rate, 10.64% higher unique opens, and
100.95% higher clicks." (https://blog.shift4shop.com/).
Research how you can do that and tell prospects the approximate
numbers they can get by working with you.
"I'll segment your email campaigns, and we might see a
4.31% higher open rate..."
If you've taken a self-paced course or paid for one-on-one mentorship
and the students of that course or mentorship are getting great results,
mention the methodology you learned and the result people are getting from
it. Plus, share your unique process signature (clear step-by-step on how you’ll
get them a solution).
Make a promise: Don't exaggerate. Make realistic promises about
what their experience will be like and the possible ROI they might get from
working with you. And don’t forget: If you have worked with clients…
Ask for a LinkedIn recommendation, share it across your social
media, your website or portfolio:
Find an appropriate time and message them asking if they can give
you a testimonial. Tell them you'll send a request for a LinkedIn
recommendation. More details on how to get a powerful one will be provided
further in the book.
Authority
It's human nature to tend to obey authoritative figures. No one was
born an authoritative figure; we build upto it. Gaining exposure by doing
collabs, such as LIVES, YouTube Videos, and podcasts with authoritative
figures might help build your authority, but none of them alone build
authority for you.
People see you as an authoritative figure in what you do when you
position yourself as one. You position yourself as one by educating your
prospects, followers, subscribers, etc., about their pain points and showing
solutions to a problem they have by using your specific knowledge or skill
set. Of course, you must do that consistently, so they have you in their minds.
When you start writing a blog about kitchen decor and you are
consistent, you'll become an authority in the industry of blogs for kitchen
decor in a short time. Authority is directly related to consistency.
Authority pro-tip: If you are a freelance writer wanting to leave
freelancing platforms to sign better clients on social media, add the number
of clients you've worked with within your portfolio, social media, or website.
If you don't have them, use statistics within the writing assignment of your
desired expertise.
As a web copywriter
Liking
According to Cialdini, liking is based on sharing something similar
or a more superficial interest, like physical attractiveness. It’s also based on
sharing similar values, interests, opinions, world views, and life experiences.
Your job here is not to work hard to be liked at all costs or do everything you
can to please everyone. Not even Jesus pleased everyone; why would you?
Your job is simply to do your best to create an opportunity so
prospects can get to know you better. Be authentic, keep your values, and
don't be afraid to say what you think when appropriate in conversations and
your content. Likes attract likes. This will attract the right leads-prospects
who share similar values, interests, life stories, world views, opinions, and
life experiences as you while repelling the wrong ones.
David C. Justin, a member of my Facebook community, is a web
copywriter has featured Star Wars design on his brand. He mentioned that
some clients hired his services because of his liking for Star Wars; this is one
of the things that helps him to stand out with some clients that have similar
interests as him.
I also got an inquiry from a coaching client after posting content on a
Facebook group. On the sales call, she mentioned she chose to work with me
because she wanted to work with another Christian. I’m not sure where she
got that from, as I am very private about my spirituality. I believe she has
been observing my content and read a post where I mentioned the church that
I used to go to which had helped me when I first came to Canada.
Not all clients are going to be interacting with your content. Most of
my clients don't ever interact with my posts. The lesson here is, some observe
you quietly on social media. If you want clients to come to you, I'd
recommend you optimize your LinkedIn profile, your website for SEO,
and/or invest time in attraction marketing. Your content will do the heavy
lifting work for you (sales and marketing).
Liking with direct marketing or cold-pitching clients is built on your
first touch point with clients (the first impressions). On a s chat or on a sales
call, they can “have a feeling” of your personality. When you start to chat
with leads, get to know them and build a relationship, research about them on
their social media, website or any other place. Try to find a commonality with
them. Bring it up in the conversation you have with them.
For example, you’ve seen a picture of a dog in their feed, and you
also had a dog. Share that post on their DM, so they know what you are
referring to and bring that up at the beginning of the conversation. Give them
a reason to reply by asking a question.
“Nice picture of your dog, I also used to have a dog from the same
breed. They are so easy to take care of. How old is your dog?”
With attraction marketing, you build like and trust through your
content. With direct marketing on social media, you need to find a way to
build like and trust by getting them on a discovery call or with relationship-
building in the DMs. When on a sales call or discovery call, building rapport
at the beginning of the call will build like with a stranger. Basically, it is
mentioning a commonality you have to break the ice and make them
comfortable to talk about their business. Building rapport is a must in sales.
For example, if your clients are corporate, the best way to reach out
to them might be through cold pitching (more specifically through email).
Find a commonality with their brand or with whom you are writing the email
to and mention it in a line on the email.
On social media, cold-pitching is not ideal, as relationship-building is
important for building know, like, and trust. People connect with people.
Personal brands are big on social media, and they like to feel intimate with
you. They don’t like to feel treated as a number to check off on your sales list
but as human beings. Regardless of the method you choose to prospect,
people don't like the feeling of being sold. You need to work on your mindset
that you are supporting business owners and wanting to help people instead
of trying to sell. Pitch with a mindset of serving.
We choose to work with people we like, so they won't hire your
services if clients don't like you. You can do nothing about it when someone
doesn't hit it off with you. It's just a dynamic of life and you must learn to
accept it instead of being overbearing and selfish.
Scarcity
When something is in short supply, we tend to desire it. This is
another element that, according to Robert B. Cildini, helps some clients
decide to hire you. When buyers have a need and desire to change their
situation, that’s when they make a buying decision. In this case, a hiring
decision when they know something is scarce, limited in time, or has limited
spots. Scarcity is the perception that products or services are more attractive
when their availability is limited.
“Last ones,” “Limited spots,” “Special deal,” and “Taking 2 more
clients” is how brands add scarcity and boost conversion and you also need
to use this method. You don’t have to be unethical about it; there are only a
limited number of clients you can work with simultaneously.
As a copywriter or content writer, you can use "scarcity time" and
"limited spots."
Scarcity time: "Until the 30th of the month".
Scarcity of numbers: "I've opened up X more spots." "I have X spots
left." "I am taking X more clients."
You add scarcity with attraction marketing when you mention on
your promotional content you are taking 3 more clients for the month of X.
When doing direct marketing, when you pitch your offer or email
cold-pitching prospects write at the end:
"I am taking 2 more clients this month. Would you be interested in
taking one spot?”
Chapter 17
5 Types of Buyers: How to Get Each of
Them to Hire You
Different aspects influence every one of us to buy things or hire
services; it is human nature, and no matter what, we cannot stop ourselves
from it. However, we are all different from one another, and that classifies us
into different buyers. I am not sure who started this concept, but I learned it
online by studying marketing for my own business.
Understanding the buyer’s type helps you understand how each
individual makes a buying decision. In this case, a hiring decision will help
you sell your offer with ease as a freelance writer.
There's no way to know what type of buyer your ideal clients are. If
you are doing attraction marketing, create content that will appeal to each
buyer's type.
If you email cold-pitch clients, for example, you also need to appeal
to all buyer types by establishing authority, showing social proof, and your
expertise to build trust. In any type of direct marketing, try to pre-handle
some common objections on your pitch before the call and address other
sales objections as they come up in the sale’s call.
Buyer type number 1 – The Humanistic Buyer
The humanistic buyer are those clients who need to see social proof
to hire you. Get the humanistic buyer to hire your services with attraction
marketing: by creating awareness of your brand online, you show social
proof of results you’ve provided to your clients with your offer. This is how
you’ll get inbound leads and turn them into clients.
Attraction marketing on Instagram, for example, requires consistent
content on your feed or stories. To appeal to this type of humanistic buyer
doing attraction marketing, make sure to showcase social proof, such as
testimonials, screenshots of client conversations, and statistics, preferably
through storytelling. Facts tell, stories sell, so use storytelling to show how
your client or someone you helped went from A (pain) to B (transformation),
even if it was small.
FROM HAVING NO ENGAGEMENT TO HAVING ENGAGEMENT.
GOING FROM HAVING NO BRAND TRUST TO HAVING LOYAL FANS
GAINING VISIBILITY ON GOOGLE SEARCH.
WENT FROM 21 % EMAIL OPEN RATE TO 23%.
You can tell the same story over and over in different ways. Look at
your metrics and repurpose the content that has done well.
You can sign clients without creating content online. If you chose
direct marketing as your method of signing clients, appeal to this type of
buyer by showing testimonials or a specific method you use that has worked
for other brands. Maybe share your website, your portfolio, or writing
samples with testimonials.
Buyer type number 2 – The Analytical Buyer (need to know details)
If you were to buy a car, you would need to feel how comfortable
you are with it. If you are an analytical buyer, for example, when buying a
car, you’ll want to know its safety features, previous owners, and mechanical
details or any other detail. Most of the times, clients don’t care about the
details of how you'll get their results. However, if you are dealing with the
analytical buyer, they will ask for these details.
To appeal to this type of buyer with attraction marketing, share
details of what working with you is like. What happens after they (the client)
sign the retainer? What is the step-by-step process you’ll take to give them
the solution to their problem? This shows you have a plan to solve their
problem and builds trust. If you are doing direct marketing, after you
understand their problem and share your solution, ask them an open-ended
question to allow them to express their concerns:
“What questions do you have?” instead of “Do you have any questions?”
This will help you address any objections they have about working
with you. Otherwise, they might not sign with you because of a lack of clarity
or lack of important details that would help them say yes to hiring you.
Buyer type number 3 – The Impulsive Buyer
These are the types of clients who will hire your services when they
see urgency and scarcity. Whether you are cold pitching clients, chatting with
them on DMs, or on social media, tell them you have X spots available and
ask them if they want to hold their spot for X month. If you are doing
attraction marketing, mention that in your (social media?) content.
Buyer type number 4 - Influenced by credibility and authority.
Marketing yourself as a copywriter and content writer, or as a
copywriter that writes sales letters, email copy, ads, web copy or as a content
writer that writes blogs, emails, web copy doesn't build up authority.
With attraction marketing, you build authority when you create
content marketing that shows a solution to a specific problem your ideal
clients have. You need to be specific with your specialty. That will show your
solution is more believable.
As an email copywriter, for example, creating content exclusively
about problems you see your ideal clients having around email marketing,
sale copywriting, and sharing solutions helps you build up your authority.
When you take the driver’s seat on a discovery call and ask the right
questions about their problem and share your solution, clients see you as an
authority. Learning how to communicate your offer with clarity and
confidence gives you an advantage as a freelance writer. In sales, most of the
time, the best communicator is the one who gets the job, not the best
practitioner.
High-ticket clients with experience working with writers can
differentiate mediocre writers from legends by how they market themselves
to them throughout the whole sales process.
Buyer type number 5 – The Emotional Buyer
These are the types of clients who connect most strongly with
vulnerable stories. Your story matters, even if you think it’s boring. That’s
because people connect with people. Storytelling is important in copywriting
and content writing because it humanizes sales and marketing and makes its
process feel less transactional. Your life story, life experiences, and values
help prospects who have commonalities with you build an unconscious
emotional connection with your brand.
If you are doing direct marketing, be sure to have an "About Me"
paragraph of your story and values along with your writing samples, website,
or portfolio. Also, write a few lines of why you do what you do and why you
are a fit to help your ideal clients.
Chapter 18
How To Stand Out From the Crowd
What makes you stand out is probably not what you think. It's not the
experience you have writing or your portfolio being featured in an important
magazine. Sure those things will help some clients decide to work with you,
but when you are a newbie, it’s likely you don’t have those things anyway.
Whether you are new or have more experience, what makes anyone stand out
when running a business is what you’ll read in this chapter.
When clients are looking to hire an independent contractor freelance
writer, your competition will offer the same services and have similar offers
to yours. Fewer of them will be a fit for the clients’ specific needs, so they’ll
have to weigh their options on the few to make a decision.
Here are a few things that will make you stand out:
Authenticity: in business is magnetic because no one can do what
you do the way you do it. No one has the values, personal beliefs,
personality, life views, and experiences you have. You and your energy are
unique.
Your Story: Like attracts like. If you have the skills other
freelancers have and offer the same things, what will help clients choose you
over other freelancers is being yourself. Business owners who are emotional
buyers will love your unique story and values. Tell them why you do what
you do and what makes you a fit to help your ideal clients. They will connect
with you on a personal level and resonate with your story.
Don’t underestimate the power of sharing your story on your social
media and on the “about me” section of your website/portfolio. Or, write
three lines about yourself when cold-pitching clients. Sharing your story will
depend on how you choose to market and sell your service.
Your past work experiences: For a nurse who wants to write
content marketing in the health industry, specifically for blogs. Mental
wellness professionals, psychologists, psychiatrists, therapists, counselors
would be ideal client avatars. Her past work experience and knowledge
matter to them because she has all the knowledge, language/ vocabulary, and
understanding of that specific industry and understand it better than any other
freelance writer.
Your natural expertise: Let's say you are naturally good at cooking
and are an enthusiast in learning about it than most people. You'll be valuable
to food brands like TASTY because you know many things non-food
enthusiasts don't.
Your brand messaging: Messaging is saying what you think, your
strong positioning, your unique vision, mission, and values. It needs to be
clear, and it's particularly important if you are branding yourself on social
media. Get crystal clear on what you stand for and what you believe to be a
truth you want to share with the world. You’ll never grow and will blend in
with the crowd when you don't have strong brand messaging. Nailing your
message will attract the right clients and repel the wrong ones.
This is a perfect example of messaging from a 6-figure copywriter
When on a virtual call with prospects, you need to have three levels of
conversation to show authority: as a business owner, marketer, copywriter or
content writer. But what does that mean, though?
As a business owner
You are not for everyone; you don’t solve everyone’s problems and
you don’t have all the expertise. Your job as a business owner is to determine
if the client is the right fit for your business. You’ll have to figure out how
much attention the project will get from the client and whether they’ll give
you the focus and attention required to get them the desired results.
If you want steady clients, you need to think long-term and find out if
there are any possible future opportunities with every prospect you hop on a
discovery call with. Find out what the project looks like and what their
business goals are to see if you can help them achieve them so they’ll want.
That’s how they’ll want to work with you for longer. How do you find out?
Ask:
“What are you looking to achieve in the next X?”
[X would be the timeframe they might see some results by working with you]
2. You are an SEO blog writer wanting to sign a retainer with an ongoing
project. You get an inquiry from a prospect who wants to gain visibility
on Google but has no online presence because he is new in business and
has no business marketing strategy yet. The client has no social media
presence, low domain, and page authority, etc.
If you are an SEO blog writer and the prospect mentioned that they
want to gain visibility on Google, then your job is to find out why they are
not achieving their goal with their current blog (the problem) and strategize to
fix it.
As a sales page copywriter, your job is to create a sales page that will
help them sell or analyze why their current one is not selling and strategize to
fix the problem.
Unless they are serial entrepreneurs making money with other
businesses or have other revenue streams, clients generally depend on getting
an ROI from investing in you and honouring a long-term retainer. Broke
clients will lead you becoming a broke freelancer.
Other exceptions are one-time writing projects such as case studies,
web copy, sales pages, etc. If it’s not the case, signing those types of clients is
a sign of failure. They need to have an overall business marketing strategy in
place when hiring you. As a freelance writer, your job is to develop a
marketing strategy with your offer to help them achieve a specific goal. This
goal may be hiring you as their copywriter to write email sequences so they
can have their product launch sold out or hiring you as their case study
copywriter to help them to build more credibility and have sales.
You need to be a marketer specializing in a copywriting project or a
content writing project with a basic idea of writing other projects when
needed.
You are an email copywriter that can write a sales page when clients
need it. After all, if you are writing an email sequence to sell a course, it will
probably need to be followed by a sales page [a funnel].
As a marketer that specializes in email copywriting, you’ll need to
figure out if the leads that are coming to their email list are hot, warm, or
cold. If it’s cold, you can’t sell them until you warm them up.
If they have had a previous failed launch, think to yourself:
Why did it fail? Did the emails get delivered? If they did, was the
copy compelling enough to get their leads to take action? What does the
client need? Does that client need email segmentation to increase their
deliverability? Or do they just need to better their copy?
Once you know the answer, present your client with the best
marketing approach that you believe will get them the results they want.
After all, that’s what they are paying you for, and that’s what will create more
opportunities for you to continue working with them – your results.
As a marketer who specializes in a copywriting/content writing
project, here are some questions you need to ask yourself:
“What does the client actually NEED?”
“What marketing approach will get them the desired result,
regardless of whether it is in your best interest?”
As an email copywriter here are the questions you might want to
ask a client:
“Is this for client acquisition or selling to an existing audience?”
“Is this for cold or warm traffic? Where is the traffic coming from?
Do they have an email program or social media presence?”
As a writer
The questions will vary depending on your offer as a copywriter or
content writer. Your role as a writer is to figure out what the client wants,
what copywriting project or content writing type they want, and what they
need. Ask yourself:
What is the copywriting work that the client wants?
As a copywriter
What is the client’s offer? Is it for a new or existing funnel? You’ll
need to study things like the buyer journey, their leads temperature (hot, cold,
warm leads), their pain points and desires, and craft a sales copy so you can
sell them according to their temperature and where they are at on their
customer journey. Questions you need to find answers to:
What is their offer? What is the medium? (sales page, email, ads), Is this for
a new offer/funnel or an existing offer/funnel? What does “success” look like
to them with this project?
As a content writer
Figure out what content your client’s audience wants to read,
research about their reader, and figure out how to get them hooked and
engaged with your content. What has worked in the past might not work
anymore.
If you are an SEO blog writer, you’ll need to keep perfecting your
SEO skills such as an enticing headline that evokes attention, keywords that
rank, internal and external backlinks, etc. Evaluate their page authority and
domain authority; after a few weeks of studying their metrics, you have some
data on what works best to analyze their KPIs (key performance indicators)
and move into the right direction.
Don’t freak out; you might get a slight idea from a course, a mentor,
or from free content online, but your real growth as a writer will come
working with real clients because different situations will come up with every
client. You’ll end up learning many things and get better at them by doing the
work; you’ll learn more as you earn. You must have a growth mindset and be
willing to learn from failure. It's the best way to learn.
Chapter 20
Client Acquisition Made Easy
“Buy now.” “Click here.” “Last spots.” “I can create content
for you that sells.”
“Marketing is when you tell people you have something that will solve their
problem, the sale is when you get them convinced you are the one to solve
their problem, closing is when you ask for their business.”
Francielle Silva
When I tell you that you need sales skills to sign clients, you are
probably picturing yourself as a car salesman trying to “convince” people to
hire your services. I know; I used to conceptualize sales that way too. If I tell
you that it is best if you hire a mentor to train you in sales, you’ll probably
imagine him teaching you pushy, sleazy, icky, salesy techniques that will get
clients to sign with you. Some might use persuasive gross sales tactics, but
that’s not how I do it and that’s not what I teach my coaching clients.
Sales are not something mysterious that only a few people know or
are capable of. It’s not a persuasive sentence you say to a prospect on a sales
call, in DMs, or your social media, so that prospects agree to pull out their
credit card and hire you right away. If that’s your concept of a sale, you
won’t sign clients. It’s not one single thing you do or say that will help you to
sign clients. Sales is a process - not a word, sentence, or a single action:
Sales is nurturing the relationships you’ve built with leads, so you are on
their radar, and when they are ready, they come to you for your solution to
their problem.
Sales is disqualifying leads to find who is the right fit. After all, your solution
is not for everyone.
Sales is offering a solution that matches your lead’s needs and goals.
Sale is about building genuine relationships to serve people and not just a
transaction. A transaction is a consequence of your solution.
If you miss one of the steps mentioned above, it is less likely you’ll
sign clients, especially when you are a newbie. People have no awareness of
your brand. After all, people do business with whom they know, like, and
trust.
Sales can happen in different ways through different channels - email
marketing, cold pitching, or on social media through content in different
formats: video, audio, pictures, reels, or carousels. Each of them requires
different concepts, techniques, and abilities. But in the end, client acquisition
is the focus. There's no right or wrong, but what works for you. That’s why I
teach 11 different ways to land clients in this book.
Have you researched a piece of information and found the answer on
a YouTube video, blog, or a reel, and loved what you've found so much that
it made you want to have that product or be in that world? Maybe you are a
subscriber to a YouTube channel from a psychologist you love, and you start
to have the desire to be “in their energy” or work with them.
Brands sell us simply by showing up consistently, providing value
that serves our needs and wants, and by being authentic. They attract people
who like them. We often spend money just to be in people’s energy. That's
the transformation we get; the “feeling” good. For example, you pay to watch
a concert of your favorite singer, or a movie to watch starring your favorite
actor.
Sales is not about convincing people to hire your services. Sales is
getting prospects to convince themselves your solution is right for them. Over
time, especially with attraction marketing, sales happen unconsciously.
There’s no “convincing.” When did you convince your partner to marry you?
You just don’t.
Many people ask me how to land better-paying clients. The truth is,
in the same way you land low-paying clients. The difference is that you don’t
ignore the red flags. Many new freelancers see red flags even before the
discovery call, and because they lack experience, they ignore them. Things
like asking for free trials, asking for a discount, not paying a deposit fee
upfront, or hard-to-reach prospects are red flags. So run to the hills. The other
difference is that you disqualify the wrong fit before getting into a business
relationship with them.
Another important note: just like how your partner shows up in the
relationship is how they will show up in marriage; the same thing is true with
clients.
Remaining at a job you don’t enjoy drains your energy the same way
as the client acquisition process does to beginners. Most easy things in life
are not worth it anyway. Sales might feel tiring at the beginning, but it’s
worth it if writing for a living gives you a sense of purpose in life. As your
brand gains reputation, clients will come with ease.
If you work towards being good at what you do, the reward is greater
than the energy you invested into building it: the flexibility of time, vacations
and time off under your own terms, the geographical freedom; no one puts a
cap on how much you can earn. You can get paid more than enough to pay
for the benefits a job gives you – consistently if you look to sign retainer
clients.
Although pitching clients never ends, client acquisition becomes easy
with time. Sales become a natural skill. Your mindset and how you perceive
it changes. You see it as having conversations with people that need your
solution. Sale is serving. After you’ve built brand awareness and put energy
into being good at what you do, you start to gain referrals. The universe
brings you past prospects that rejected your offer because they weren't ready.
Later in your journey, you will have a strong portfolio, a website, and a
LinkedIn bio optimized for SEO that will also bring you leads that will
become clients.
That's why I don't recommend starting a business solely for the
money because when you achieve it, you'll still feel unfulfilled. When
hardships come or if it takes longer for you to sign your first premium client,
it's easy to give up. When building a freelance writing business in order to
live a temporary or permanent purpose, you will never stop because you are
living a purpose, even in "rainy" seasons.
There are 6 key steps of the selling process:
First, you need to prospect or attract, which means you identify
potential clients who would be interested in your solution or attract leads with
content.
Second, you need to connect and qualify by identifying pain points
and determining whether they fit you well. It doesn’t matter the way you
choose to sell your services - attraction marketing, or direct marketing; you
need to create an opportunity for your lead to know, like, and trust you as a
service provider. Without that, you can’t successfully sell. It’s like
convincing a stranger behind a screen to marry you before giving them an
opportunity to know who you are.
Third, provide value to build trust. It can be done in various ways
depending on how you are selling your services. If you are doing attraction
marketing, you are building awareness of your brand and providing value
with your content that’s relationship building. If you are doing direct
marketing, educate them on a problem you saw on their writing assignment
that you want to pitch them. Share a solution (your offer), or just educate
them about something that might be helpful.
With online direct marketing, and more specifically email cold-
pitching, it’s best if you find a way to show your face behind a screen. It will
build trust faster.. In DMs, it will depend on how the conversation goes but
try to send an audio message so they can build a personal connection with
you through your voice (it builds trust quicker).
A lot of successful freelancers will tell you to cold pitch. It’s easier
for more experienced freelancers to sell using that method when they already
have social proof and results to share. But for beginners, I find it a harder
method to start with, but not impossible.
When you are providing value, you are practicing the law of
reciprocity, which is an important principle in sales. The more you give, the
more you’ll get. When you approach prospects with the intent to serve, the
transaction will follow.
Detach from the outcome, whether you sign that client or not and
keep prospecting. Clients will come when they are ready if you keep
nourishing those relationships. Prepare yourself with self-development and
knowledge for the opportunities to come.
“Luck is what happens when opportunity meets
preparation.” Seneca.
Fourth, don’t be afraid to offer your solution to their problem,
that being your offer. Make an assumptive close. Don’t try to sell them again.
Fifth, handle objections or concerns they have regarding working
with you. Objections are NOT an indication they don’t want to hire your
services, but they are concerns they have about working with you for a
particular reason. Don’t get discouraged, every successful salesperson or
freelancer handles sales objections and faces rejections. Most times
objections have nothing to do with you. It might be they are not ready yet or
have no awareness of their problem and see no value in your solution.
If you are getting the same objections over and over, that is when the
problem might be with you. You can study ways to get around that. Maybe
you don't know how to approach strangers and/or transition the conversation
to a sales conversation. You have a low closing rate client because maybe
you don't know how to do discovery calls, or simply because you can't
communicate with prospects the value of your offer. Sales is a skill that must
be learned. Whether it is written through copy for your content or oral. I've
mentioned and will mention many times again. More often than not, it is the
best communicator who closes deals, not the best practitioner.
There are different types of sales objections, and the most common
freelance writers face are money objections: “It’s not under my budget,” “It’s
too expensive,” and “I can afford it.” To avoid being rude, they hide the truth.
It’s your job to find out what their concerns are. Ask curious questions to
better understand their concerns.
Sales Objections for freelance writers tend to fall into these 5 categories:
Lack of trust: They might have a need for your service or have a
problem that they are aware of and might want to fix it, but there was no trust
built in advance. Your solution might sound realistic, but they don’t believe
you’ll deliver on what you say you will.
Build a relatioship/ establish rapport upfront. Focus on the prospect, their interest, and their
activities, and be open and genuine about your offer. Gather as much information about their business
needs, wants, goals, mission, vision etc. Share any story or wins if you have had clients or share a
story of another business that invests in that type of project and gets an ROI.
Address their concerns and if you feel like that’s a service objection,
give them detailed information about your process signature:
As a content blog writer:
"Here is how I will help you to get X (the results). First, I'll do some research, see what you
have, and analyze your current data and past results to see what can be improved. You'll have access to
me through ASANA. It's where you'll have access to communications and see projects. We'll come up
with blog posts for the week, or I can suggest them. I'll start writing it, including internal and external
backlinks. You'll get two rounds of review. After 3 months of working together, we'll have a meeting to
measure your KPI and keep doing what's working to achieve results."
Help them envision the possibilities of what they can get compared to
where they are now.
As an experienced copywriter, mention your previous client’s ROI.
As an inexperienced email copywriter, mention statistics:
Statistics by https://blog.hubspot.com/marketing/email-
marketing-stats
(Same as you asking if they see value in your offer or not, so you can handle their objections)
Make sure to structure your payment plans in a way that if they don’t pay the
rest, you still break even with the first upfront 50% deposit
Help them to envision the possibilities:
“How many leads do you get now through your blog a week?”
“Let’s say when working with me, you get 6 leads per week or more. Would you be happy you made the
investment today?”
You can still support business owners who don’t have the budget.
ON-OFF PROJECTS WITH PAYMENT PLANS.
If new business owners or start-ups like you and you keep nourishing
that relationship, they might come back as a retainer client when they are
ready in the future, but don’t try to sign them as retainer clients initially. You
should not lower your rates to fit their budget. If you go to a grocery
shop,mall, try to purchase online, or try to buy a house but you don’t have the
budget, you simply can’t shop there. If you want to have a business, you need
to think like a business owner. Otherwise, you’ll have a hobby.
When it comes to money objection, the key is to focus on the value
of your offer; how your solution will help them to get X, but if a particular
client doesn’t see the value of investing in their business, there’s nothing you
can do. They are simply not your ideal client.
I’ve had a client I kept following up with about once a month. Only
after one year, after consistent follow-ups, he did sign up. Another freelancer
guest on my Instagram Live said one of her best steady retainer clients signed
up after almost one year of following up. The lesson here is that signing your
first premium clients might happen within 30 days you start pitching, but it
also might take weeks or months. It’s just a numbers game and eventually
meeting that one person who is ready to hire you as their solution.
Contentedness Objection: They have this objection because they
are satisfied with a service they have at the moment or with another freelance
writer that they’ve been working with. “Thanks, but I already have a
contractor who does that for me.”
Don’t take rejections as a definite NO. Find out why they chose their
current writer and ask what they like about working with them and what they
would improve about their current writer’s offer. Aim for the gaps left and
come up with a unique selling point. Use your strong case to back up your
points.
“I need some time to think it over.”
They got too much information and were confused by your offer.
Ask them what questions you have and address their concerns.
“I get that and encourage that. We want this to be a great fit for everyone and want you to
make an investment that will bring in money to you.
“You are too young/old,” “How long have you been doing this for?”
They just don’t trust you yet, so explain your unique signature offer.
You have taken a course that has had results on other students’ clients. Tell clients you are
using the same method you learned at your course to get them the same results. Offer a paid trial with
no retainer and/or rewrite a small paragraph of their copy or content.
Always build rapport upfront. Build and nourish the relationship with
prospects to avoid this objection.
“I am afraid you’ll not capture my brand voice.”
This is also a lack of trust objection. Before even pitching them, you
should do your job. Study their brand voice, personality, and tone on social
media or whatever you can find about them. Propose to re-write a small part
of one of their writing assignments that you want to work on. Write a better
version of it, capturing their brand personality, tone, and voice:
Offer them a paid trial without a commitment to a retainer. If they
accept, find their content online, study it, and try to match up their brand
voice and style.
Regardless of the objection you get, before handling them, always
show sympathy and tell them you understand their concerns.
Nurture the relationship through follow-ups
The law of averages is real for any business, big or small. Suppose
you qualify yourself to serve them and know how to communicate your offer.
Your biggest YES, (premium client) is behind an ocean of NOs (rejections).
Chapter 21
The Real Secret to Signing Clients
The 3 % Rule
PRIORITIZE SERVING THEIR NEEDS (HOST AND READER) WHILE TAKING CARE OF
YOUR OWN AS WELL.
PERSONALIZE IT, USE THEIR NAME, AND AVOID “DEAR BLOG MANAGER,”
“EDITOR,” OR “TO WHOM IT MAY CONCERN.”
VALIDATE WHO YOU ARE BY ESTABLISHING SOME CREDIBILITY. IT COULD BE
MENTIONING OTHER GUEST POSTS YOU’VE MADE, YOUR PAST WORK EXPERIENCE,
OR YOUR EDUCATIONAL BACKGROUND RELEVANT TO THEIR INDUSTRY, OR ANY
ACHIEVEMENTS YOU’VE MADE AS A FREELANCE WRITER.
TAKE A LINE OR TWO EXPLAINING WHY YOU ARE A GOOD FIT TO WRITE FOR THEIR
AUDIENCE.
In the next page, find out how to guest pitch potential partners
through cold-email:
Chapter 23
Sign Clients Without Testimonials and
How to Get a Powerful One from Your
First Client
Why do you need a testimonial in the first place?
In the first few chapters, we talked about the elements that influence
clients to hire your services, according to Robert B. Cialdini. These included
social proof, which gives you credibility by using real people to showcase to
others that what you do works and helps you be seen as an authority. They
work because they aren't strong or pushy sales pitches. They come across as
subtle in an unbiased voice and establish trust with potential clients. It's
definitely easier to sign clients with testimonials, but it's not impossible to
sign them if you don't have any social proof. Everyone started somewhere.
What is a testimonial?
A testimonial is a review or recommendation from someone who
benefited from your services. The goal of a testimonial is to let others know
that you are a trustworthy professional and most importantly, that what you
do works.
Clients' testimonials can take multiple forms, like videos, written
quotes, screenshots of conversations with clients, audio, storytelling, case
studies, and interview testimonials.
How to sign your first clients without a testimonial?
Share your own transformations if you have any. You already
have a blog or an Instagram account with significant conversions (saves,
likes, shares, or engagement). You want to write content such as blogs and
social media captions for your favorite businesses/brands. You can use your
own transformations to showcase to clients.
Provide value in advance by educating clients through feedback or
a quick Loom video about a problem you've seen on their writing assignment
you want to pitch them. You can also educate them about the most common
problems you see people in the industry doing in X writing assignment and
share a solution.
As an email copywriter, for example, tell them how they can increase
their sales with their email marketing if they segment their email list a certain
way, and offer a call. Don't worry about them doing the work on their own.
Premium clients want an expert to handle their content marketing. They want
to delegate.
Future pacing will help the client envision the possibilities of what
your offer can do for your clients, then make a promise about the possible
solutions, but make sure you don't guarantee results.
Mention industry statistics and credible sources about how the
exact writing assignment you do benefits their X, Y, and Z competitors that
have it. Let's say you are an email copywriter and you've read from credible
sources the statistics about email marketing. Mention the stats in your content
marketing or at the end of the discovery call.
"According to Forbes, email marketing is 10x more powerful than
social media."
Demonstrate your unique method: What's unique about you and
what you do? Why does what you do work and how is it unique from other
freelance writers?
If you have never worked with clients before, get results from people
using a proven copywriting formula you've learned from your mentor or a
course to showcase to clients. Be transparent and let them know you are
using the exact formula that will give them results.
Another suggestion is to make a paid partnership and co-work with
another freelance writer that has had great results. Ask their permission to
showcase their social proof to close the client, work with them on the project,
and share a percentage with them. Let the client know you'll work with
another freelancer who has had X results on your first projects. Always
underpromise and overdeliver.
Paid co-working with another freelance writer will be beneficial for
both. You do the work and earn money. The other writer reviews the project
or mentors you and earns a commission from it.
Use a proven-to-work method - "I've taken course X, and I am
using the same method they are using to get 33% more conversion on blogs
for their clients."
Samples of
powerful testimonials online
Chapter 24
Eleven Easy Ways to Find Clients
Outside of Freelancing Platforms
You’ll know exactly where to find clients when you get crystal clear on what
type of people you'd like to work with, who your ideal client is, and what
solution your offer provides to your ideal client's problem.
Whom do you want to work with? Who is your ideal client?
Are they magazines or businesses? If they are magazines, are they
sports magazines? Travel magazines? Business and finance magazines such
as Forbes? What values do they need to have that are non-negotiable for you?
If they are businesses in the fashion and beauty niche, maybe you only want
to work with sustainable brands. Are they corporate or personal brands?
Maybe they are 6-figure personal brands; after all, they need to be able to
afford to pay premium rates.
If they are businesses in the SaaS (Software as a Service) industry,
for example, who exactly are they? Are they business management software?
Are they course platform software? Are they accounting software vendors?
Do they design software? Or are they all of them as long as you share the
same common values? Are they 6-figure start-ups looking to scale to 7-
figures?
Getting clear on who they are is usually a natural process, and with
time, it might change. But the sooner you gain clarity as to who you want to
work with, the sooner you'll sign dream clients because you'll know where to
find them, you'll say no to the wrong fit, and open space for the right fit.
As a beauty copywriter who wants to work with high-profile beauty
brands, then you know they are corporate, and you are likely to contact
employees in charge of hiring on LinkedIn, not with the business owner
directly.
As a blog writer for photographers and creators, you'll know the best
social media platform to find them is not LinkedIn, but Instagram and
YouTube, for example. That’s where the creators are and where you'll contact
the business owner directly.
Having clarity of the profile of your ideal client avatar will help
facilitate your search. Google the right keywords: “Top high-profile
photography blogs.” “Top makeup brands” or “top skincare beauty brands.”
Then you'll create a list of leads to connect with and add to your Excel doc,
so you can build a relationship with them, pitch, and follow up.
If you decide you want to write for magazines, the best way to get
them as clients is through direct marketing. Most of them have instructions
on their website on how to send your pitch. . They expect to get pitches from
writers. If you can't find how to apply, Google the name of the magazine with
the right keywords, such as: write articles for Time.
Magazines aren’t as lucrative as writing for businesses, but only if
you choose to work with well-established businsesses with a great marketing
budget in an on-demand niche. Many magazines pay per word. However, it’s
good if you pitch to guest post for high-profile magazines at some point in
your writing career to get more exposure and boost your credibility. You
need to look at gaining from a different angle, not just monetary-wise.
Attraction marketing, which is attracting clients with content
marketing, and direct marketing, which is speaking directly with potential
clients about your offer, are two different ways of client acquisition. The
longer you build awareness of your offer with content marketing, the more
people will know about it. Trying to get people who have never heard of you
to hire your services has a much higher rejection rate because the awareness
is non-existent, especially if you are new and lack social proof.
People like to buy but don't like being sold to. Regardless if you
choose direct marketing or attraction marketing, you need to use a strategy to
build the know, like, and trust before pitching your offer. I’ll discuss how to
do that in detail at the end of this chapter.
All methods have their pros and cons: offline and online methods,
direct marketing, or attraction marketing methods.
DIRECT MARKETING
With direct marketing, you or someone else tell people about your
offer. You need to warm prospects up and build rapport to gain their trust
before pitching your offer instead of cold-pitching. This will help you to feel
more comfortable when following up with the prospects who rejected your
offer at the first pitch.
Direct Marketing Offline
The offline method has a higher acceptance rate because it's personal.
When it's made through a friend, acquaintance, or especially referrals from
formal clients who have worked with you, there’s trust, so you have a better
chance of closing the client. However, the cons of this method are getting
rejected if you have poor communication skills and don't know how to
approach a stranger and tell them about your offer (learn how to have a sales
conversation and sign them as a client).
The good news is that sales is a skill anyone can learn. However,
with this method, there are geographical limitations as you can only pitch in
person.
Direct Marketing Online
This is when you approach potential clients online and pitch them
your offer. Authority here plays a huge role. As there are many online scams
and it’s not a method done in person, it becomes harder to close clients that
have no awareness of your brand if you don’t build trust upfront.
This method has a higher chance of rejection compared to doing it in
person, but it’s not impossible if you have a sales process in place where you
can quickly build trust from strangers and pitch them your offer. I've signed
clients through Facebook groups and Instagram through direct marketing. Of
course, I've found ways to build trust, such as getting into a connection call
with them. One business owner I worked with on a web copy project used
this method on Instagram and has built a 6-figure business in a year. Then she
pivoted to attraction marketing and scaled her business to 7-figures.
The good news is that with direct marketing online, location doesn’t
matter. You can create a large list of prospects you want to pitch to
worldwide. Also, you can automate your first message or train a virtual
assistant and delegate the social media relationship building and booking
discovery calls. I used a virtual assistant overseas and she booked discovery
calls with prospects weekly. It’s affordable and saved me a lot of time
pitching.
It's a great method to sign your first clients. You get to talk to each
ideal client, better understand their pain points, and learn more about their
industry. However, using this method long-term is unsustainable, whether
you are doing it online or offline. It can be time-consuming finding who is a
fit for your solution if you don’t hire help. And you can't rely completely on
referrals from clients.
Attraction Marketing
With attraction marketing, you create marketing content or provide
value to an audience to attract those leads interested in your solution. In this
method, you create content marketing in the format of your preference such
as video, reel, carousel, stories, and/or blogs to attract the right fit. You’ll be
building the relationship with your content, and leads will request your
services when they are ready.
When you build an engaged audience, build trust with your content,
and/or share your solution and social proof over and over with your leads,
you attract only those who are interested in it. Therefore, you lower your
chance of getting rejected. Remember, if you want to land clients on social
media, you don’t have to create content. You can start building relationships
through DMs (direct messaging), do discovery calls, and nourish these
relationships through follow-ups.
Attraction marketing is a more sustainable way of client
acquisition because your content talks to a large group of people at the same
time if done right, and your content speaks to your ideal client’s heart. The
larger traffic, following, and subscribers you have, the more people will
know about you. Also, when you create content for yourself, especially if you
are new, you’ll have an idea of what content marketing strategy works and
what doesn’t.
The cons of choosing attraction marketing as a client acquisition
method is that is that you need to have a good understanding of your ideal
client’s pain points and desires. This is how you’ll create content that attracts
them, catches their attention, resonates with them, and gets them to take
action. For that you’ll have to test what works according to your metrics and
data. It takes practice and good copywriting skills. In other words, you need
to know how to sell through content, which you’ll learn by doing it.
If you are not clear on the pain points your ideal client avatar has,
you’ll be putting a lot of time and energy into creating content without
results. I always recommend to start signing clients with direct marketing.
This way you’ll have experience talking individually to each potential client
in order to understand their needs and then pivot to attraction marketing.
Creating content can be time-consuming, but the good news is, it’s
also a task that can be delegated. You don’t need to wait to make money with
clients before you start delegating. You can find affordable virtual assistants,
social media caption writers, appointment setters, and hire people to DM
(direct messaging) from countries where the currency is lower than the
country you live in. You can hire experienced professionals or train them.
More experienced professionals will charge you more, but they can still be
very affordable.
There is no right or wrong in selling your services and getting clients.
It’s a question of what works best for your specific situation, niche, and what
feels good for you.
OFFLINE METHOD
Direct Marketing
Introduction from people you know
You should wear the copywriter or content writer’s hat from day one
– you decided to do that for a living. Start telling family, friends, and
acquaintances what you do. The more people know about what you do (brand
awareness), the better it is. Whenever you have a chance, mention to people
what you do and ask for referrals. Don’t miss an opportunity to market your
service.
Reconnect with your list of family and friends on Facebook
Messager and send them an audio asking for referrals. Here is what you
shouldn’t say:
“Hi ___ {name}, I am doing this side hustle called copywriting. I am looking for clients. Do
you know anyone who needs copywriting?”
(This approach feels like you are looking to serve your own needs, instead of someone else
and it displays a lack of confidence and passion for what you do).
e.g., I write SEO blogs. I’m looking to help 3 more mental health professionals who want to
gain visibility on Google’s first pages and build brand loyalty. Do you happen to know anyone who you
can connect me to?
"Do you know any _____ (your ideal client) who wants to get ___ (solution) and might find ___ (your
offer) valuable? Would you mind connecting us?”
"Do you know any 6-figure photographers who might find email marketing valuable and wants to get
fully booked?”
"This might sound weird, but I found one of my current jobs when it was advertised on
Indeed.com, and the other one I found from a different website (because they were looking for people to
write for their site at the time.).” Claris. C
You can do the same on LinkedIn to receive notifications from
businesses that are hiring:
Pro-tip: Read the instructions carefully when applying for the job
post. Sometimes they insert a keyword on the post to verify if you’ve read
through it, especially if it's a job post from corporate clients and magazines.
Sometimes, the job posts are for an in-house copywriter or content
writer. Other times, they are hiring or open to hiring contractors, which is
what you want.
Don’t disqualify yourself from the job post; let them disqualify you.
A client's top priority is having someone with the skill to do the job.
Although my LinkedIn profile shows me as a “health writer,” I’ve
had companies in other niches reach out to me. Many of their job postings
required 1-3 years of experience, but they still reached out to me when my
profile said I had less than that. That's because they are looking for a specific
skill set.
ATTRACTION MARKETING
Speaking Gigs
This method consists of public speaking about your solution to the
problem your ideal clients have. The best place to meet many of your ideal
clients in person is by registering online at meetup.com. This website
organizes online groups that host in-person and/or virtual events for people
with similar interests. You can find groups where your potential clients
participate, build relationships and share your offer with people. I believe you
can create your own event. This way you can invite local business owners,
educate them about the importance of having X (your offer) in their business.
If you want to participate in online networking events where business
owners from all over the world to hang out (a large majority from the USA),
happyneighborhoodproject.com is a free weekly networking online event
where you can get to know other business owners, promote your business,
and/or pitch your offer and ask for referrals. They have classes and you can
register to teach business owners about something they are interested in
learning. This is a great way to get people to see you as an authority. As an
email copywriter, you can offer to teach something like, “Five hacks business
owners can use to profit from their email marketing effort.”
Bait & Switch
There are several ways to do this method. From the highest
converting way to the lowest: in-person, phone call, email, or in DMs (direct
messaging on social media). This method consists of asking short, personal
questions and expecting a reply with a CTA (call-to-action) in the end to get
them on a connection call.
DIRECT MARKETING
Prospect: Answer
Make a promise of what’s possible:
"I actually got 2x/3x the results for half of the price. It might be a good idea for us to hop on
a 7-minute call to see if what I do can be a good fit for your business.”
ATTRACTION MARKETING
Would you be opposed to the idea of doing a collab about <topic he mentioned>?
Wait for them to answer. Always follow up if they don’t reply at any
point of the conversation. They might be busy or just forgot to reply,
especially if they have a large following.
Social Media
Social media is a gold mine for freelancers. It is the most popular
place you can connect with and sign clients outside of freelancing platforms.
If you learn simple sales skills, LinkedIn has about 830 million users,
Facebook has about 2.936 million users, and Instagram has about 1.21 billion
active users. Most people you know from every social class that has a small
or million-dollar business have at least one of these social media platforms.
After you get clear on who your ideal client is, you’ll know which social
media platform is the best to find them.
DIRECT MARKETING
LinkedIn
LinkedIn launched a beta test of its Service Marketplace in February
2021 for freelancers. They are looking to expand the options globally since
it’s grown to over two million users in the test pool. This platform will
facilitate more opportunities for brands to connect with freelancers. You
don’t even need to be on this platform to sign clients. You can connect with
prospects on the regular LinkedIn FREE platform.
The profile of brands on LinkedIn are more corporate. So if your
ideal clients aren’t corporate, LinkedIn is not the place for you to find, attract,
and sign clients.
“I’ve found direct messaging on LinkedIn to be how I found more than 90% of my clients. I
get about 1-2 inbound inquiries there per month, so I no longer send cold pitches, but, in the beginning,
I did HEAVELY.” Christine. M – Facebook group comment
People don’t check their LinkedIn inbox very often, so it’s common
to get ghosted. If the message is not read after three times, get their email
address and cold-pitch them. However, if people have seen your message and
ignored it more than three times, it’s time to move on.
“To anyone still wondering if they can land clients (especially high-paying ones) on social
media. The answer is yes! I was able to take a 1k retainer through Francielle’s strategy sessions that
helped me with pitching and closing deals. I know $1,000 may not be a lot, but for someone still new to
freelancing, it’s been super encouraging for me to continue my journey and aim higher.”
Thanks Francielle Silva. It’s so true, pitching to clients is really about starting an open and honest
convo. Your advice on finding clients on social media works! Especially for newbies like me.”
ATTRACTION MARKETING
How to create a LinkedIn bio and profile that attracts premium clients
LinkedIn is an SEO-friendly social media platform. Companies,
entrepreneurs, and small business owners search for freelance writers daily.
Optimize your profile by incorporating the right keywords relevant to your
niche and skills in your bio, profile, and the about-me section so they can find
you with ease. Don’t underestimate the power of using the right keywords on
LinkedIn. Use keywords indicating your niche, your specialty and skill set:
Personal Finance Writer, SEO Blogs & Articles.
Email Copywriter For e-Commerce
Web Copywriter For Doctors and Holistic Health Brands
Think about what brands would type when they are looking for
someone with a specific skill set.
If you were a psychologist looking to hire a blog writer, you’d
probably type “mental health writer” or “health blog writer.”
When your ideal clients visit your profile, make sure to have
keywords that will answer four things within three seconds of scrolling
through your page:
Who you are (specialty), what you do (skills), who you serve (ideal
client), and what you can do for them. If you have space, add something that
might boost your credibility.
LinkedIn
Here is what a freelance writer shared on social media about the
results they got after being specific and optimizing their LinkedIn profiles:
Jessica Walrack – personal finance content writer shares her experience with
attraction marketing with a FB group.
Profile A, on the other hand, is the profile that I rarely use to write any content that gets me
lots of leads, as I put my profile as available for work to recruiters. I always connect with everyone
who sends me a message, so I can see all their posts.
On Monday, I updated Profile A and made my “open for work” available for everyone to see,
not just recruiters. I shared a post that I was open to working. Within minutes, someone connected me
with someone else that had a job they were recruiting for. Someone told me that she would follow up
with a job she previously told me about and booked an interview. A business owner reached out to me
and we had our first informal chat to see how we can work together with HR for a company-organized
interview with me for a role they were recruiting for. Someone contacted me about a job, but it wasn’t
suitable, so I referred my friend for the job who was offered the job more or less immediately.
What I am trying to say is: TAKE ADVANTAGE OF ALL THE TOOLS AND RESOURCES
LINKEDIN HAS. Look at LinkedIn job adverts and connect with the person who posted the job. While
it is important to know your shot, life is not about what you know but WHO you know. Build the right
connections for you and make it easy for people to contact/connect with you.” Freelance writer
facebook group post
Instagram
Many Instagram user are from a younger generation like millennials
and generation Z. This social media platform is one of the best ways to find
personal brands, solopreneurs, or any brand that relies on visuals to sell. Do
your ideal clients need visuals to sell their services or products? Then you can
find them here.
“I love using Instagram and have used it effectively to grow my business. It
is a powerful tool that allows me to easily connect with like-minded people from all
over the world.”
Cynthia.D.W 6-figure copywriter Instagram post
Also, add what you can do for them (transformations/solution) and something
that makes you credible or the possible transformations they might get by
working with you.
Step #1: Type your ideal client’s niche. It will display a lot of entrepreneurs
and businesses within that niche.
Step # 2: Visit their profile. You’ll see a button where you can click beside
“Contact.” Instagram will display other similar profiles to the one you are
visiting. If you search for photographers, Instagram will display other
photographer accounts.
Step #3: Interact with their account to start building a genuine relationship
with them.
Like their last few posts and leave a genuine, non-generic comment with
questions to strike up a good conversation.
Step # 4: Slide into their DMs by commenting on something relevant about
their story or sharing one of their posts in their DM. Strike a conversation in a
DM by mentioning a commonality you have.
Step # 5: End the first messages with a question to keep the conversation
going. Always validate their answer. Then pivot the conversation to business
and ask them when and why they started their business. Ask curious
questions about their business needs and goals. If you feel like they are a
good fit, move the conversation to a discovery call.
“I’ve built up my Instagram, and now I message brands in my niche directly on there.” Heather C.
Luca is a 16-year-old copywriter from Italy whose first language is
Italian. I met him in a mentorship program. He also signed his first clients on
Instagram with a small following. He has hit his first six figures with five
clients. According to the conversations we had, having a coach helped him
learn sales, stay accountable, and hit his goal. Here are the things he shared
with me in a YouTube interview:
“I started back in March 2020 [...] I got a lot of objections because I was a 16-years old
college student. [...] I dedicated 6 days per week for 6 hours, then I went to work 19 hours a day, and I
went from $0- $10k in 24 days. [...] I’d sent 50 DMs on Instagram every day, emailed and contacted
people. I was doing everything I could to reach my goal. I was in college, and I learned copywriting
without paying a dime. I practiced my copy skills by writing copy for 2 hours each day. [...] I studied
the bestselling samples from websites like swipo.com and joined Facebook groups where copy mentors
provided free value. I would rewrite emails, sales pages, etc. Later, I invested in courses.”
Luca Meneghetti – 6-figure copywriter from Italy.
THAT MEANS 3 DAMN DAYS EVERY WEEK TO MAKE IT HAPPEN! Look at me!
I’m f*cking 16 years old, and I’m making more than my mom and dad together! You see, I started with
nothing but a pen and a piece of paper! Nothing but a pen and paper…
And if I made it happen, you can do it too, no matter if you feel: you can't do it; prospects
are going to let you on "seen". You aren't ready to acquire clients. You’re too fragile to start!
IT IS ABOUT THE PROCESS, NOT THE RESULT! Every time you are left "unseen,"
you are one DM closer to your success! The key is to DM 50 people each day, nonstop, and post
valuable content. Once you start, you gain momentum, and you'll be invincible - you'll feel invincible!”
Luca Meneghetti
FINDING CLIENTS IN FACEBOOK GROUPS
Facebook
On Facebook groups, you’ll find generation X, baby boomers,
millennials, or any business that wants to support their clients through the
community. On Facebook, you’ll type your niche or keywords relevant to
your ideal clients in the search bar. Facebook will display a list of relevant
groups. Join 2-3 max quality groups where members actively participate. Join
two groups where your ideal clients are and one quality group of freelance
writers relevant to your specialty, such as course creators, non-profit
organizations, or anything like community, psychologists, and mental health
support.
"I just wanted to share some things that have been helpful to me for getting clients lately:
Facebook Groups - Find groups where your ideal clients hang out. Add them, strike up a convoy. Don't
pitch them, but rather build a relationship and ask questions."
"So, I thought I would make a post as several people have been asking me how I have
managed to find clients (I have successfully on-boarded 2 clients, with another 3 potential clients to
come and have only officially been in business for 2 months) and the best ways to find them. For me, I
have found that the way to get clients is by networking. All the time. I am part of loads of Facebook
groups. Where I have introduced myself and my services. I have interacted with general posts or job
opportunity posts, posts where people ask questions, promotional posts."
Avoid these types of pitches at all costs. There is no value built here
to gain the prospect's trust. Always private message to build a relationship
first.
Regardless of which social media your ideal client is on, you need to
be organized and add them to your pitch leads list on an Excel doc. Include
every lead you believe to be a fit. As you get to know them (subtly disqualify
the wrong fit), remove the wrong leads from your list, leave the ones who are
a fit, and keep nourishing the relationship through follow ups.
If you want to increase the number of people replying to your DMs,
start interacting with their posts and leave genuine non-generic comments
upfront.
Make sure to message every single lead that starts following you on
any social media to welcome them. Asking them what type of content they’d
like to see in your feed.
General Rules
Don’t ask for favors or help before building a genuine relationship.
That’s a turn-off unless they’d benefit from it. Approach leads with the
mindset to serve and add value instead of selling. They don’t want to feel it’s
a transactional conversation and would rather be treated like humans.
Here is how you can do that on social media:
Leave a genuine, meaningful comment on their latest post (if
possible) with a question to strike a conversation and build a relationship.
Leave a comment relevant to their post, like the following:
“I totally believe pets can feel when their owners are going through something difficult. My dogs felt it
when I was grieving from a family member.”
Instagram:
“Patricia, I loved your last photo in Greece. I was there in 2018. Where exactly did you visit?”
Voice notes help you strengthen the trust, but only give them
preference after you strike up a written conversation with whom you are
talking to:
[voice notes] “Hey, I saw your last email. I meant to tell you; you could have _____
(something they should have done) instead of _____ (what they could have done better/ a mistake
they’ve made), you’d get more _____ (a solution).” You can do that by doing X, Z, and Y, but If you
need help, I’m happy to help you out.”
[voice note] “I am on your email list. I love the email you sent about X and Y. I am not sure
if you knew this, but if you segment your email list and do X, Y, and Z, you get better email
deliverability. It’s quite a work to do that. you can do that on your own, but I am happy to give you
some tips and help.”
Rule #3
Depending on how the conversation goes, ask them permission to understand
the business so you can see where you can add value, or just tell them you are
doing market research.
“Photography is a flexible business. Seems like you love what you do. When and why did
you start that?
That’s great, (validate their answer). I am doing market research to make some tweaks to
my business. Do you mind answering two questions to help me out?”
“I write __ (exact writing assignment) for photographers, so they can have ___ (solution
they get). I might be able to add some value to your business in the future. May I ask you two questions
to see if I could help you?”
Rule #4
Find out their challenges as a business owner.
“What has been challenging for you so far as a photographer?”
Rule #5
Find out their business goals.
“When it comes to marketing, what are you planning to achieve this year that you haven’t achieved
yet?”
“What are you planning to achieve in the next 3-6 months as a photographer?”
Rule #6
Figure out if they have the budget for your rates.
“[…] What is your market budget to fix ___(problem) and get ____(solution)?
Let me know, if we are not a fit, I’m happy to refer you to someone that will help you.”
Rule # 7
If you feel they are a fit, offer help and pivot the conversation to get them
into a call.
[...] I’d love to hop on a Zoom with you and see if whether we can work together in the future”
▶ You’ll get ghosted by some people. Don’t take it personally. Follow up. If
you get ignored more than three times, move one.
▶ You’ll encounter rude people, but the majority will be nice. It has nothing
to do with you; it has to do with them. Rude people are not your ideal clients
anyway. How leads show up in the sales process is how they’ll show up as a
client.
Keep track and find out your conversion number after your first
month of prospecting. If your goal is to have three retainer clients and if you
talk to five people every day, three of those people may agree to get into a
discovery call with you. From those discovery calls, you sign one client. How
many people do you need to be talking to every day to sign three retainer
clients? If you don’t get any, increase your numbers. It’s about the numbers
but also the quality of the relationships you create.
Another strategy you can use is after you provide value and they
reply, ask permission to ask curious questions about their business and see if
you can help:
“[…] I’d better help you with ___ (problem you mentioned in the feedback) if I had an idea of your
business marketing strategy. Would it be ok if I ask you a few questions?”
“I’m happy to give you some tips and hacks to improve X (the challenges they’ve mentioned)
that you can implement yourself. I’d love to hop on a call with you to brainstorm some ideas. This way,
we can see if we are a good fit to work together in the future. Are you free on X-day morning?”
“Don't underestimate luck. This is my fourth year working with one of my clients. I sent them a
cold email. They responded within an hour. We hopped on a quick video call. I was hired for a paid
trial. They loved it. I loved them. The rest is history. I've been writing one long-form article for them
per week ever since. I've received many referrals, and many clients came to me after seeing those very
blogs in my portfolio.
How did this happen? My cold email was probably good. I had a great portfolio. I did a
good job. They accepted my pricing. We were a good match. It's easy to give credit only to these things
you can control (good portfolio, good cold email, good work, etc.). But that's not the whole story. You
see, I emailed this very same client about 9 months before. I didn't hear anything back. I am not sure if
they opened my email. That first cold email wasn't worse. It was just not the right time. They didn't
need a writer. The second time I emailed, their writer had just decided to transition into a different
role, and they needed someone ASAP. I emailed at the right time. I had the right portfolio and
experience.
And I also got lucky. Yes, having a high-quality portfolio, expertise in the niche, the right
skills, and sending a non-spammy, enticing cold email is non-negotiable. But don't forget about luck. If
they don't need a writer, none of these will matter. If it's not the right time, this is not the right time. So
how do you improve your chances of good luck? By sending enough cold emails. If you are only
sending out one or two, there is a good chance neither will respond. But if you send out 50 within a few
weeks, there is a good chance that at least one will turn into a client."
When doing cold outreach, focus on building awareness of who you
are, what you do first, and how you can add value to your client, first and
foremost focus on them. Do your homework on the brands you’re connecting
with to personalize your pitch and offer a solution to a problem they might
have.
“Cold-pitching totally works! It’s how I got my first retainer clients.” – Facebook
group comment
YOU HAVE GAINED SOME EXPERIENCE AND HAVE BUILT SOCIAL PROOF.
Based on Robert Cialdini’s principles of persuasion and my
experience with sales and email copywriting, here are some must-have email
cold-pitching checklist:
KEEP IT INFORMAL AND ADDRESS PROSPECTS BY THEIR NAME. NOBODY LIKES TO
READ BORING FORMAL EMAILS. INFORMAL FEELS MORE PERSONAL AND LESS LIKE
A TRANSACTION.
BE CREATIVE: YOUR SUBJECT LINE AND THE FIRST LINE OF THE EMAIL MUST
SPARK CURIOSITY TO GET THEIR ATTENTION, BUT SHOULD NEVER BE A DECEIVING
SUBJECT LINE DIFFERENT FROM WHAT THEY'LL EXPECT. YOU'LL STAND OUT EVEN
IF YOU ARE INEXPERIENCED, ESPECIALLY IF YOU WANT TO BE AN EMAIL
COPYWRITER. ENTICING SUBJECT LINES INCREASE OPEN EMAIL RATES.
INTRODUCE YOURSELF & ESTABLISH CREDIBILITY. BE DIFFERENT WITH AN
UNUSUAL INTRODUCTION. BE AUTHENTIC AND SHOW YOUR PERSONALITY.
PITCH THEM ONE OFFER ONLY. ONE PROBLEM, ONE SOLUTION. (WORK WITH
OTHER TYPES OF WRITINGS PER CLIENT REQUESTS IF YOU FEEL COMFORTABLE
DOING THEM).
MENTION THE SOLUTION FROM YOUR OFFER.
PROVIDE VALUE TO ESTABLISH TRUST. (TRY TO DO THIS WITH EITHER FEEDBACK
OR GIVE SOME EDUCATION WITH THE LOOM VIDEO LINK ATTACHED. LOOK AT THE
PREVIOUS CHAPTER FOR DETAILS ON HOW TO DO IT.) E.G., GIVE THEM A WALK-
THROUGH OF ONE OF THEIR WRITING PROJECTS AND TELL THEM WHERE THEY ARE
LEAVING MONEY ON THE TABLE.
FOCUS ON THEM: DO YOUR RESEARCH AND MENTION IN THREE LINES A
COMMONALITY YOU HAVE WITH THEM. IT CAN BE COMMON VALUES (EITHER WITH
THE COMPANY AND OR WITH THE PERSON YOU ARE WRITING TO). NAME DROP
SOMEONE YOU KNOW IN COMMON IF YOU HAVE IT.
MAKE IT ABOUT THEM: MENTION WHY YOU ARE REACHING OUT, WHAT YOU LOVE
ABOUT THEIR COMPANY, AND HOW YOU FOUND THEM.
SHARE WHAT THEY EXPECT FROM WORKING WITH YOU (PROCESS AND
RESULTS/OUTCOME/ TRANSFORMATION).
ALWAYS HAVE A CTA (CALL-TO-ACTION) FOR THE NEXT STEP YOU’D LIKE THEM
TO TAKE: GET ON A VIDEO CALL. THAT WILL ESTABLISH A MORE SOLID
RELATIONSHIP AND BUILD TRUST.
ATTACH YOUR WRITING SAMPLE, CASE STUDY, WEBSITE, PORTFOLIO, OR
ANYTHING YOU HAVE, AT THE END OF THE EMAIL UNDER YOUR NAME.
TRY TO CREATE SHORT PARAGRAPHS, THREE LINES EACH FOR EACH MENTIONED
ABOVE, AND GIVE SPACE BETWEEN THE LINES FOR BETTER READABILITY INSTEAD
OF WRITING A BIG CHUNK OF PARAGRAPHS. (USE HEMIGWAY EDITOR).
Another freelance writer shares her success with this method:
"Oh. My. GOD!! Cold pitching works, you guys. I just sent out one single highly personalized
cold pitch at a timely moment (I did my research!). I got a reply within an hour. I was put in touch with
the freelance coordinator, and we scheduled a call for next week. All from one well-crafted cold pitch
that took me a little over an hour to research, plan, and writes. If you’re looking for the confidence to
start cold pitching, this is your sign. You’ve got this!
I signed up for their email newsletter a while ago. I stay up to date on what they’re up to. They
just sent out a survey, and when I filled it out, I noticed that they are planning to ramp up content
creation in the coming months. Then, I did research to find the right people to contact, and I wrote a
killer pitch!"
Keep in mind that you can have the best cold pitch in the world, but
if you are targeting the wrong clients, it won't work. And if you are targeting
the right clients, but they are not in the “hiring mode,” you’ll lose a potential
client if you don’t keep nourishing that relationship through follow-ups, even
if they haven’t replied to your first email. Find ways to nourish the
relationships with your leads through follow-ups so they keep you on their
radar when they are ready.
Chapter 26
Get Steady Freelance Writing Clients
Have you not had any luck in finding brands that gives you steady
work? Or have you never had any ongoing retainer clients? And is your
priority to have a steady income like your day job? Then I have some
excellent news for you.
Business owners need projects such as ads written and tested, a
website that converts visitors into customers, a sales page to sell their
products, a case study to show credibility, a product description to be written,
or blogs and email done weekly. The list goes on.
While living in a digital era, most of them need some of it or all of it.
They need consistency with projects like blogs, ads, social media captions,
YouTube video descriptions, and email marketing to see results and keep
their business afloat. They need you. And of course, they don’t want to hire a
different person every week to do those projects because they want writers
who align with their values and understand what they are about. They need
reliability and loyalty from contractors. They also want a long-term
relationship with freelance writers.
You need about 2-5 retainer clients max to work at a time. These
brands need to be well-established businesses that need ongoing projects such
as blogs, emails, ads, and social media captions. More than five retainer
clients (ongoing projects) will overwhelm you. Then you can get one-off
contract projects on the side or as clients need them.
Many freelance writers don’t do their homework. They pitch brands
for a project that they aren’t even sure the brands needs. Avoid being one of
them by doing your homework and checking out the brand to see if they have
a need for your offer.. If you want to write blogs, check if they have a blog. If
you want to be their email copywriter, check if they have an email list. If you
want to write their ads, find out if they are running ads. You can go to
Facebook ads manager and look.
Client loyalty is the outcome of their positive experience with you
and the results you give them.
Jessica Walkack suggests on her blog post some (All things freelance
writing) clients where you’ll find steady work.
Profitable small business owners: With the pandemic, businesses
sped up and went digital. All business owners need online content to build
awareness and trust if they want to sell more. However, many small owners
can’t afford professional agencies as their fees can be high. So, they prefer to
hire one freelancer in order to cut costs. It also benefits them having someone
they can communicate with directly.
Your chances of getting steady work and consistent content for them
will be higher if you build and nourish relationships with them. Also, it’s
proven to be easier to sign clients who have used your services before. So,
upsell current clients whenever you see a need or an opportunity that might
help them. Reach out to clients you’ve worked with previously on a one-off
project and understand their current needs. If it’s a fit, offer help on a
retainer. It’s a win-win situation for both.
Established writers/authors: Busy full-time authors not only need
ghost writers to write their next books, but they also need promotional
material to promote them. You can charge about $10k or more just to write a
book for an author.
They often have more work than they can handle, and it’s a natural
progression of scaling to delegate some work to other freelance writers into
editing, writing ads to sell their books, email marketing, or different roles.
Working with them is a mutually beneficial long-term working relationship
when you are professional, reliable, and produce quality work.
Digital marketing agencies: They write, promote, and help their
clients sell through different content formats. Writing is one of them, so they
need freelance writers. They are perfect to work with if you are starting and
are not sure what niche is best for you. You’ll work on different writing
assignments across various industries so you’ll get an idea of which one you
want to specialize in.
Content-based businesses with large blogs: These website types
are almost every single niche. Businesses like Hubspot, NerdWallet,
Nomadic Matt, Wellness Mama, and CSS Tricks delegate all their content
writing. They publish several types and forms of content in a high amount
regularly, especially written content, and make money through traffic.
Start with smaller ones as it might be hard to get on with the
industry-leading ones and move your way up as you grow with them or
through referrals. You can use www.alexa.com to analyze site stack-ups. This
website will show you a site’s stats and rank its competition.
Serial entrepreneurs: These serial entrepreneurs need content for
several projects because they have built several businesses. An example of
this are coaches that sell books (authors) that have different types of products
like courses, mentorship programs etc. Becoming the go-to person for content
can create an ongoing income stream.
Elements that will help you to have steady work
Results: When you give your clients an ROI (Return On
investment), they will want to keep you. Having a vision and predictability
when you pre-qualify leads about having potential work opportunities will
increase the probability of working together in the future. Be proactive, eager
to learn, curious, reliable, and a good communicator. Put effort into giving
them results to get long-term work. Prioritization for landing clients who
need ongoing projects when you are starting.
Here are some examples:
Some ongoing content projects: email copywriting, blogs,
newsletters, newspaper articles, and podcast transcripts, social media captions
such as YouTube, Instagram, TikTok post descriptions, LinkedIn posts, etc.
Some one-off content writing: E-books, how-to guides, product
descriptions (sometimes can be ongoing), etc.
Some ongoing copywriting projects: Email copywriting, social
media captions, ads, or a video sales letter.
Some one-off copywriting projects: Web copy (website), sales
page, landing pages, opt-in pages, and/or case studies.
Sometimes copywriting and content writing overlap. For example,
you can write an informative social media caption, but you can also write
using persuasive storytelling with a call to action.
Just like in a romantic relationship, you should tell the dates you are
looking for commitment, so you can attract those with similar wants. It’s the
same when signing clients. When you are dating, if you tell your date that
you want a relationship and they are not ready, you’ll feel it, or they will tell
you. Same with clients.
On discovery calls, communicate what you are looking for and set
the intention. The client might not be able to commit to a retainer right away,
as they may already have a copywriter doing the exact project you want to
work on. But maybe with certain clients, starting with one-off projects are a
foot in the door to future opportunities.
This is not rocket science. One example of that is when I used to
work part-time as a caregiver in my first years in Canada. I didn’t want to be
full-time, but I also needed a consistent X amount of income coming in. So,
when I was interviewed by families, I’d tell them my needs and expectations.
This way, I would find the best fit for my situation. You can’t expect
something you haven’t discussed beforehand. Resentment and
disappointments in life come from not setting the right expectations. It’s as
simple as that.
Chapter 27
What You Should Include in Your
Contract
Why is it important to have a contract or a retainer in the first place?
Just like a day job, if your employer asks you to do more work than it states
in the contract, or they don’t pay you, and/or ask for more work than
discussed, you can take them to a small claims court. And so can the client
you are working with.
A contract is a legal document that protects both you and the client.
You can write it on your own or hire an attorney to write it. A contract will
benefit you in many ways and protect your business. It outlines the services
you will perform for the client, the compensation you will receive, and
important info like who owns the rights to the work.
A contract helps you look professional and protects you from a lack
of payment. Although an agreement won’t force the client to pay you, they
are less likely to skip a payment if they sign one. It sets boundaries on what
you want and don’t want to do in your scope of work. Also, when clients ask
you to review the work too many times, you can go back to the contract and
say you offered a limited amount of revision.
Clients who are trustworthy and serious about their business want a
contract because it protects them from not having work done in return for
their money. It sets expectations on what you both want in a working
relationship. It weeds out all the shady clients. If a client is not trustworthy,
he will balk and try to talk you out of a contract. In the end, it’s up to you to
decide to work with a client without a contract. But remember that anyone
who refuses to sign a freelance writing contract is usually giving a red flag.
Imagine getting married without a prenup agreement. Years later,
you get divorced and find out you have no rights to any material things you
worked so hard to build while married. I see that all the time, new freelancers
agree to do some work without signing a retainer, and the client doesn’t pay
them.
What should a contract include?
It’s your business; so you might outline whatever you want if both
parties agree.
If this book was helpful, would you consider taking 2 minutes of
your time to leave a genuine review to support my business? (Amazon or
Barnes and Noble).
Sources
1. Statistics about brands:
https://stickybranding.com/3-rule-engage-customers-before-they-need-
your-
services/#:~:text=The%20challenge%20is%20the%20percentage,in%20my%20book
2. skillscounter.com
3. https://www.instagram.com/p/CcDd_6Nv3ag/https://thewritelife.com/freelance-
writing-contracts/
4. https://www.instagram.com/cynthiadiwar/
5. https://www.instagram.com/susikaeufer/
6. https://www.nickkolenda.com/psychological-pricing-strategies/
7. https://kindlepreneur.com/how-to-title-a-book-with-good-book-titles/
8. https://www.statista.com/statistics/921593/gig-economy-number-of-
freelancers-us/skillscounter.com
9. https://allthingsfreelancewriting.com/2022/02/26/5-types-of-clients-
providing-steady-freelance-
writingwork/fbclid=IwAR0gwVBLQ0mW4JsBxiXd5TBkPBSNjjEeKUTr4KNFOHs
11. https://www.campaignmonitor.com/resources/guides/guide-to-
segmentation-for-the-evolving-
marketer/#:~:text=Savvy%20marketers%20know%20the%20importance,increased%
14. https://jesswalrack.medium.com/