2023/5/12 19:56 PowerStore: SSH and PowerStore Manager access using the Service LAN Ports | Dell Singapore

Article Number: 000130356 📠 Print

PowerStore: SSH and PowerStore Manager access using the Service

LAN Ports
Summary: A new feature was introduced in PowerStore to allow users to log in to the system over ssh or
PowerStore Manager (UI) using the Service LAN ports. This is a new feature that was not available in
previous products such as Unity, for example, where the only way to use the Service LAN Port was to use
IPMI/SOL.

Audience Level: Partners

Article Content

Instructions

Before you begin

This KB only shows how to connect to the system over the Service LAN Ports for ssh and PowerStore Manager (UI) access. For
IPMI/SOL access, see the IPMI/SOL access documentation.
This mode of connection does not display any boot messages or outputs. This is purely ssh and UI connectivity.
Unlike with IPMI/SOL connection, the system must be in a good state for the required services to be running in order for this to
work.

Finding the correct port

The Service LAN Port location is shown here with number 5.

If in doubt (because one of the nodes is inverted), pay close attention to the arrows in the middle of the two ports, and follow the yellow
port with the tool (service) symbol.

ATTENTION: Do not remove the management cables as this will make the system inaccessible to the user over the network (affects
management only).

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2023/5/12 19:56 PowerStore: SSH and PowerStore Manager access using the Service LAN Ports | Dell Singapore

Setup
The service laptop being used to connect to the Service LAN Ports should be configured with:

IP: 128.221.1.249
Mask: 255.255.255.0
Gateway: <none>

The laptop can be physically connected to one of the PowerStore nodes at a time, or to both nodes' Service LAN ports using a small
switch or hub.
However, multiple appliances should never be connected to the same hub or switch as the nodes use the same internal IPs. Never
connect multiple appliances to the same hub or switch for Service LAN port access.

Once the laptop IP is configured as shown above and the physical connection is established, you should be able to ping the relevant IPs:

Node A: 128.221.1.250
Node B: 128.221.1.251

You should only be able to ping the IPs where you are physically connected to. If you can ping, move to the next section, otherwise
check your settings and physical connection.

Usage
For ssh, connect to the IPs shown above over port 22 using your preferred ssh client.

For file transfers, SCP protocol must be used instead of SFTP/FTP (see KB 000126621 for more info). The username for ssh
is service and the password is the one setup during the initial configuration.

Attention: if the system is not yet configured, that is, if the Initial Configuration Wizard (ICW) was not yet run, you may have to
use port 26 instead. The username and password in this case are the pre ICW defaults.
For the PowerStore Manager (UI), use https://128.221.1.250 or 251. UI access requires management services, which only runs on
the primary node. If node A's IP doesn't work, try node B's IP address. The UI (PowerStore Manager) may not be accessible if
management services or control path are not running or are experiencing issues.

Note: Access to the PowerStore Manager is not possible if you are running PowerStoreOS version 3.0.0.0. This will be fixed in a
future version of PowerStoreOS.

Example

Access over the normal mgmt IP and the Service LAN IP should produce the same results.

Article Properties
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2023/5/12 19:56 PowerStore: SSH and PowerStore Manager access using the Service LAN Ports | Dell Singapore

Affected Product
PowerStore

Last Published Date

19 Dec 2022

Version
10

Article Type
How To

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