COMMAND

Command leads you to take charge. Unlike some people, you feel no
discomfort with imposing your views on others. On the contrary, once
your opinion is formed, you need to share it with others. Once your goal
is set, you feel restless until you have aligned others with you. You are
not frightened by confrontation; rather, you know that confrontation is
the first step toward resolution. Whereas others may avoid facing up to
life’s unpleasantness, you feel compelled to present the facts or the truth,
no matter how unpleasant it may be. You need things to be clear
between people and challenge them to be clear-eyed and honest. You
push them to take risks. You may even intimidate them. And while some
may resent this, labeling you opinionated, they often willingly hand you
the reins. People are drawn toward those who take a stance and ask
them to move in a certain direction. Therefore, people will be drawn to
you. You have presence. You have Command.
COMMAND SOUNDS LIKE THIS:
Malcolm, hospitality manager: “One reason I affect people is that I am so
candid. Actually, people say that I intimidate them at first. After I work
with them a year, we talk about that sometimes. They say, ‘Boy,
Malcolm, when I started working here, I was scared to death.’ When I
ask why, they say, ‘I’ve never worked with anyone who just said it.
Whatever it was, whatever needed to be said, you just said it.’”
Rick, retail executive: “We have a wellness program whereby if you
consume less than four alcoholic beverages a week, you get $25; if you
don’t smoke, you get $25 a month. So one day I got word that one of my
store managers was smoking again. This was not good. He was smoking
in the store, setting a bad example for the employees and claiming his
$25. I just can’t keep stuff like that inside. It wasn’t comfortable, but I
confronted him with it immediately and clearly: ‘Stop doing that, or you
are fired.’ He’s basically a good guy, but you can’t let things like that
slide by.”
Diane, hospice worker: “I don’t think of myself as assertive, but I do take
charge. When you walk into a room with a dying person and their family,
you have to take charge. They want you to take charge. They are a bit in
shock, a bit frightened, a bit in denial. Basically, they’re confused. They
need someone to tell them what is going to happen next, what they can
expect — that it’s not going to be fun but that in some important ways, it
will be all right. They don’t want mousy and soft. They want clarity and
honesty. I provide it.”