MG2-Al Wastyyeh-Hofa Park ESMP 18-6-2023

MSSRP - ESMP – Construction of Hofa Public Park - Wastyyeh Municipality
MUNICIPAL SERVICES AND SOCIAL RESILIENCE PROJECT (MSSRP)
Construction of Hofa Public Park - Wastyyeh Municipality
Environmental and Social Management Plan (ESMP)

Revised by MSSRP, June 2023
DRAFT
Original document prepared by Musab Al Hour (an individual consultant) in September

2022 for MSSRP
MSSRP - ESMP – Construction of Hofa Public Park MG2 Subproject – Al Wastyyeh Municipality
This document was prepared under the framework of the Environmental and Social Safeguards Team of
the MSSRP, which includes:
 Dr. Khulood Tubaishat - Senior Advisor - Environmental and Social Safeguards, MSSRP
 Eng. Manar Obaidat - Environmental and Social Safeguards Coordinator, MSSRP
 Eng. Sajedah Zayadneh - Environmental and Social Safeguards Engineer, MSSRP
 Eng. Ahmed Fouad - Environmental and Social Safeguards Engineer, MSSRP
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Contents
 EXECUTIVE SUMMARY.............................................................................................................................9
 INTRODUCTION.....................................................................................................................................12
A- About MSSRP..................................................................................................................................................12
B – About the Construction of Hofa Public Park – (subject of this report) - MG2 Sub-Project............................16
C- Rational of ESMP............................................................................................................................................17
CHAPTER 1 – PROJECT INFORMATION.................................................................................................................18
1.1 The Rationale of the sub-project....................................................................................................................18
1.2 Geographic Area of The Project......................................................................................................................18
1.3 Project Description.........................................................................................................................................19
1.4 Sub-Project Objectives...................................................................................................................................20
CHAPTER 2 - RELEVANT LAWS, REGULATIONS, POLICIES AND GUIDELINES..........................................21
2.1 Jordanian Laws and Regulations....................................................................................................................21
2.2 Institutional framework.................................................................................................................................28
2.3 Donors Regulations.........................................................................................................................................29
CHAPTER 3 - ENVIRONMENTAL BASELINE DATA....................................................................................33
3.1 Climate............................................................................................................................................................33
3.1.1 Temperature...........................................................................................................................33
3.1.2 Precipitation............................................................................................................................33
3.2 Biodiversity.....................................................................................................................................................34
CHAPTER 4 - SOCIO-ECONOMIC BASELINE DATA.................................................................................36
4.1 Stakeholders...................................................................................................................................................36
4.2 Demographics.................................................................................................................................................36
4.2.1 Population...............................................................................................................................36
4.2.2 Education.................................................................................................................................37
4.2.3 Health Care..............................................................................................................................38
4.3 Employment....................................................................................................................................................39
4.4 Child labor.......................................................................................................................................................39
4.1 Land Use/ Land Acquisition............................................................................................................................40
4.5 Sexual Exploitation and Abuse and Sexual Harassment (SEA/SH).................................................................40
4.6 People with Special Needs.............................................................................................................................40
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4.7 Vulnerable groups.......................................................................................................................................... 41

4.8 Social conflicts................................................................................................................................................ 41
4.9 Cultural heritage.............................................................................................................................................42
CHAPTER 5 - ENVIRONMENTAL AND SOCIAL IMPACT ASSESSMENT.....................................................43
5.1 Socio-Economic...............................................................................................................................................46
5.1.1 Employment............................................................................................................................46
5.1.2 Child Labour............................................................................................................................48
5.1.3 Vulnerable Groups..................................................................................................................48
5.1.4 Social Conflict..........................................................................................................................48
5.1.5 Gender and Social Inclusion....................................................................................................48
5.2 Environmental Impacts...................................................................................................................................49
5.2.1 Air Quality...............................................................................................................................49
5.2.2 Water Resources.....................................................................................................................50
5.2.3 Noise........................................................................................................................................51
5.2.4 Waste Management................................................................................................................52
5.2.5 Wastewater Management......................................................................................................53
5.3 Community Health and Safety.......................................................................................................................54
5.3.1 SEA/SH.....................................................................................................................................54
5.3.2 People with Special Needs......................................................................................................55
5.3.3 Potential Injuries.....................................................................................................................56
5.3.4 Sub-Contractors compliance...................................................................................................56
5.4 Occupation Health and Safety........................................................................................................................56
5.4.1 General Worksite Safety Management..................................................................................56
5.5 Cultural Heritage.............................................................................................................................................58
5.6 Impact on Traffic.............................................................................................................................................60
5.7 Project Design and Recommendation............................................................................................................61
CHAPTER 6 - ENVIRONMENTAL AND SOCIAL MANAGEMENT PLAN (ESMP)..........................................63
6.1 Introduction....................................................................................................................................................63
6.2 Objectives.......................................................................................................................................................63
6.3 Implementation of the ESMP.........................................................................................................................63
6.3.1 Responsibilities.......................................................................................................................63
6.4 Environmental and Social Mitigation Measures............................................................................................67
6.4.1 Mitigation Measures during Construction Phase...................................................................67
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6.4.2 Mitigation Measures during Operation Phase.......................................................................80

6.5 Environmental and Social Monitoring Plan....................................................................................................82
6.5.1 Monitoring Plan during Construction Phase...........................................................................82
6.5.2 Monitoring Plan during Operation.......................................................................................100
6.5 Budget...........................................................................................................................................................102
6.6 Incident Reporting and Investigation...........................................................................................................102
6.7 Plans Required to be Developed by the Contractor.....................................................................................102
CHAPTER 7 - STAKEHOLDER ENGAGEMENT & INFORMATION DISCLOSURE........................................103
7.1 Initial consultation........................................................................................................................................103
7.2 Field Survey...................................................................................................................................................105
7.3 Grievance Redress Mechanism (GRM).........................................................................................................105
CHAPTER 8 - CAPACITY BUILDING.........................................................................................................110
Annexes ..........................................................................................................................................111
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List of Tables
Table 2-1: Responsibilities of the relevant regulatory authorities...............................................................................28

Table 2-2: WB safeguard policies (Operational Policies (OPs))....................................................................................30
Table 2-3: National legislations and their key points related to the study project..........Error! Bookmark not defined.
Table 4-1: Estimated Population at end-year 2020.....................................................................................................36
Table 4-2: Family size..................................................................................................................................................37
Table 4-3: Poverty Rates..............................................................................................................................................37
Table 4-4: Gender Gap in Education in Jordan, 2020-2021.............................................Error! Bookmark not defined.
Table 4-5: Distribution of Schools in Wastyyeh & Tayybah Districts by Authority, Gender for the Year 2020-2021...37
Table 4-6: Distribution of Students in Wastyyeh & Tayybah Districts by Authority and gender..................................38
Table 4-7: Hospital Health Care in Irbid Governorate......................................................Error! Bookmark not defined.
Table 4-8: Health Centers in Jordan and Irbid Governorate........................................................................................38
Table 4-9: Age distribution of total employed in Irbid and Jordan..............................................................................39
Table 5-1: Relevant concerns and its impact during construction phase....................................................................43
Table 5-2: Relevant concerns and its impact during construction phase....................................................................45
Table 6-1: Mitigation Measures for Socio-Economic during construction phase............Error! Bookmark not defined.
Table 6-2: Mitigation Measures for Environmental Impacts during construction phase.Error! Bookmark not defined.
Table 6-3: Mitigation Measures for Occupational Health and Safety during construction phase. Error! Bookmark not
defined.
Table 6-4: Mitigation Measures for Public Health during construction phase.................Error! Bookmark not defined.
Table 6-5: Mitigation Measures for Cultural Heritage during construction phase..........Error! Bookmark not defined.
Table 6-6: Mitigation Measures for Traffic and Road Safety during construction phase. Error! Bookmark not defined.
Table 6-7: Mitigation Measures for Design and Recommendations during construction phase.................................79
Table 6-8: Mitigation Measures during operation phase................................................Error! Bookmark not defined.
Table 6-8: Monitoring Plan for Socio-economic during Construction Phase...................Error! Bookmark not defined.
Table 6-9: Monitoring Plan for Environmental impacts during Construction Phase........Error! Bookmark not defined.
Table 6-10: Monitoring Plan for public health during Construction Phase......................Error! Bookmark not defined.
Table 6-11: Monitoring Plan for Occupational Health and Safety during Construction Phase......Error! Bookmark not
defined.
Table 6-12: Monitoring Plan for Cultural Heritage during Construction Phase...............Error! Bookmark not defined.
Table 6-13: Monitoring Plan for Traffic and Road Safety during Construction Phase......Error! Bookmark not defined.
Table 6-15: Monitoring Plan for Design and Recommendation during Construction Phase........................................83
Table 6-16: Monitoring Plan for Public Health during Operation Phase....................................................................101
List of Figures
Figure 1:Project Dasign..............................................................................................................................16

Figure 2: Project Area................................................................................................................................18
Figure 3: Average High and Low Temperature in Hofa..............................................................................33
Figure 4: Average Monthly Rainfall in Hofa...............................................................................................34
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Figure 5: Summary of MSSRP GRM mechanism......................................................................................107
List of Abbreviations
CHS Community health and safety
CVDB Cities and Villages Development Bank
DLS Department of Land and Survey
E&S Environmental and Social
ESF Environmental and Social Framework
ESIA Environmental and Social Impact Assessment
ESMF Environmental and Social Management Framework
ESMP Environmental and Social Management Plan
ESS Environmental and Social Standards
ESSRP Emergency Services and Social Resilience Project
GOJ Government of Jordan
HSE Health, Safety and Environment
IBA Important Bird Area
IF Innovation Fund
MG2 Municipal Grant Cycle 2
ILO International Labor Organization
IPF Investment Project Financing
JADIS Jordan Antiquities Database and Information System
MoL Ministry of Labor
MoLA Ministry of Local Administration
MOPIC Ministry of Planning and International Cooperation
MSDS Material Safety Data Sheet
MSSRP Municipal Services and Social Resilience Project
NGO Non-Governmental Organization

OHS Occupational health and safety
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PAP Project Affected Person(s)
PM Participating Municipality
PMU Project Management Unit
PPE Personal Protection Equipment
RPF Resettlement Policy Framework
RSCN The Royal Society for the Conservation of Nature
SEF Stakeholder Engagement Framework
SH Sexual Harassment
WB World Bank
WAJ Water Authority of Jordan
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 EXECUTIVE SUMMARY
This executive summary is aimed at presenting the main findings of the Environmental and Social
Management Plan (ESMP) of The Construction of Hofa Public Park sub-Project funded by the World
Bank. The study team assessed the potential environmental and social impacts resulting from the
sub-project as follows:
● Evaluated the sub-project’s potential environmental and social risks and impacts on their
areas of influence.
● Reviewed sub-project’s environmental and social policies and legal framework.
● Identified and recommended actions to avoid and/or prevent, minimize, mitigate or

compensate potential adverse environmental and social impacts that will improve
environmental performance and be integrated in the sub-project overall management plan.
In this ESMP the different components and activities of the sub-project were evaluated and a set of
environmental and social impacts were identified accordingly. The existing conditions of the sub-
project site were documented based on the conducted site visits and desktop review.
The scope of work includes preparing an Environmental and Social Impact Plan (ESMP) for the
expected impacts per each identified phase, during the construction, Construction Environmental
and Social Impact Plan (C-ESMP) and during the operation, Operation Environmental and Social
Impact Plan (O-ESMP) for all environmental and social components. The ESMPs include: mitigation
measures, responsible party for applying mitigations, monitoring measures, and responsible party
for monitoring activities, as well as the cost of implementing the identified mitigation measures.
Chapter 1 - Project Information
This chapter presents the Background of Hofa Park, the rationale of the project and the reasons
behind choosing this project, describing the geographic area of the project and the project's
activities in detail while explaining the course of each activity.
Additionally, this chapter discusses the project design with a special focus on some design
components that addresses specific risks such as stormwater and drainage system in addition to the
implementation plan during the construction phase, in which the project will be implemented over
different phases, were the total implementation period of around 4-6 months.
Chapter 2 - Relevant Laws, Regulations, Policies and Guidelines
This chapter provides an overview of the pertinent national legal and regulatory framework
applicable to the proposed sub-project, including relevant international conventions and treaties of
which Jordan is a part/signatory, in addition to World Bank applicable safeguards policies and
requirements, as per the following:
● Jordanian Laws and Regulations
● Institutional framework
● World Bank Environmental and Social Standards

Chapter 3 - Environmental and Social Baseline Conditions
This chapter outlines the current environmental and social status of the project area in terms of
climate and biodiversity, which will be use as a baseline to study the project impacts on these
parameters.
Chapter 4 - Socio-Economic Conditions
This chapter discusses the socio-economic baseline in the project area, in which it includes a
description of the current status of different socio-economic components as per the following:
● Demographics; this sub-component discusses the different statistics related to population, in

terms of family size, male to female ratio, and total population, in addition to an overview of
the current education and health care sectors in the project area compared to the national
figures.
● Employment; this sub-component presents a statistical review of employment relevant
issues including; age distribution, unemployment rate, and male to female ratio, in project
area as well as on a national level.
● Child Labor; considering the importance of this topic, this sub-component discusses the child
labor status in Jordan as well as in project area, including the national legal framework, in
addition to outlining the measures carried by MSSRP project to insure safe and secure work
environment and free of child labor in any of its sub activities.
● Land Use/ Land Acquisition; this sub-component discusses the current ownership statues of
project land and if there is any form of land acquisition will be associated with the sub-
project activities, where it was clearly found that the project area is totally owned by Al
Wastyyeh Municipality without any encroachment, hence the sub-project will not include
any form of acquisition.
● Sexual Exploitation and Abuse and Sexual Harassment (SEA/SH); this sub-component provide
some insights about SEA/SH status in Jordan considering the limited amount of data
available about this topic in Jordan.
● People with Special Needs; this sub-component outlines some statistics about disabled
people in Jordan along with how national regulations is addressing the special needs of this
segment of the community, in addition to the measures carried out by MSSRP project to
insure social inclusion of disabled people in sub-project’s activities as well as safe and
friendly facilities for them.
● Vulnerable groups; this sub-component defines the vulnerable groups term according to the
World Bank Group as a group at risks, and identifies relevant groups that fall under this
category in project area, including youth, elderly, persons with disabilities, women, and
refugees.
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● Social conflicts, this sub-component investigate the possibility of any social conflict related
to the sub-project’s activities, in which it was found that there are no significant social
conflicts in the sub-project area.
● Cultural heritage; this sub-component discusses the history of sub-project area and
existence of archaeological site within the sub-project area, in which it was found that 55
archaeological sites exist within Al Wastyyeh Sub-Governorates, none of these sites have a
direct lay with sub-project area.
Chapter 5 - Environmental and Social Impact Assessment and Proposed Mitigation Measures
This chapter has discussed the identification and evaluation of anticipated impacts from
Construction of Hofa Public Park, and the suggested mitigation measures that avoid, or if avoidance
not possible, reduce potentially adverse social and environmental impacts to acceptable levels, in
which all Potential interactions of these risks and impacts were specified and evaluated with respect
to the following Valued Environmental and Social Components (VESCs):
● Socio-economic Conditions including Landscape and Visual impact.
● Environmental impacts
● Community Health and Safety
● Occupational Health and Safety (OHS).
● Cultural Heritage
● Traffic impacts
The study results have shown a high level of social acceptance toward the project, noting that some
socio-economic concerns were identified, it is was found that these concerns are avoidable with
proper mitigation measures described in this chapter.
The study has identified several risks and impacts associated with Community Health and Safety and
Occupational Health and Safety (OHS), that include air quality, noise, waste, wastewater, and other
concerns described in this chapter, however, the study also found that with appropriate measures
these risks and impacts can be minimized to acceptable levels.
According to cultural heritage, the study has clearly found that the sub-project area doesn’t over-lay
with any known archeological site, however, the study has addressed the possibility of a “Chance
Find” during the construction phase, and highlighted the appropriate mitigation measure in the case
of “Chance Find” that align with national legal framework and MSSRP Chance Find Procedure.
Finally, the study has addressed water resources as of significant importance due to the national
water status, noting that the study has indicated for low significance on water resources during the
different project phases, hence the study suggests the appropriate mitigation measures to protect
water resources.
Chapter 6 - Environmental and Social Management Plan (ESMP)
The Environmental and Social Management Plan (ESMP) addresses the identified environmental and
social impacts of the proposed sub-project. The ESMP suggest mitigation measures to prevent,
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reduce or correct the negative impacts of project related activities, and enhance the positive effects
of it. It also includes the actions and measures to implement the suggested mitigation measures.
Chapter 7 - Stakeholder Engagement & Information Disclosure
This chapter details the different consultation activities that were carried out during the study
period, that include initial and secondary consultation sessions and the survey.
Chapter 8 - Capacity Building
This chapter highlights the capacity building activities that going to be conducted by the PMU to
participating municipalities.
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 INTRODUCTION
A- About MSSRP
Responding to the request of the Government of Jordan to address the impact of the large influx of
Syrian refugees on Jordanian host communities, the World Bank launched the Emergency Services
and Social Resilience Project (ESSRP) in 2013. The Project was approved on October 12, 2013 with
the objective of helping Jordanian municipalities and host communities address the immediate
service delivery impacts of Syrian refugee inflows and strengthen municipal capacity to support local
economic development. The first component of the ESSRP provided municipal grants to
participating municipalities. This support is intended to alleviate the pressure placed on municipal
services and to help mitigate the rise in community tensions through improved confidence in local
authorities and supporting community coping mechanisms. The second component provided
technical assistance to the Ministry of Municipal Affairs (MOMA) to support their implementation
and monitoring of the Program. In addition, it provided capacity building support to municipalities,
governorates and central authorities to enhance their risk management and disaster preparedness
capacity.
The primary beneficiaries of the ESSRP were the communities residing in municipalities that have
seen the largest increase in the size of their population due to the refugee influx. During the first
year of implementation (through December 2014), the Project benefited a total of 9 municipalities
who, at the time, hosted 300,000 refugees representing an estimated 50% of the total Syrian
refugee population in Jordan at the time. Since the second year of implementation, the Project
expanded its scope to include an additional seven new municipalities bringing the total number of
participating municipalities (PMs) to sixteen.
The second phase of the ESSRP- the Municipal Services and Social Resilience Project (MSSRP) aims to
shift its focus on deepening the capacity strengthening efforts to achieve more sustainable,
transparent and accountable service delivery, while continuing to support local service provision in
the most affected municipalities. The Project also expanded its coverage to include other highly-
stressed municipalities to further institutionalize the Project’s model for responding to similar crises.
Finally, it supported the GOJ’s commitment to facilitating access to jobs for Syrians and Jordanians
through labor-intensive works and investments that promote growth opportunities at the local level.
Project Development Objective: The objective of the MSSRP is to support Jordanian municipalities
affected by the influx of Syrian refugees in delivering services and employment opportunities for
Jordanians and Syrians.
Project Beneficiaries: The Project targeted 26 municipalities: 14 participating municipalities (PMs)

that are already part of the parent ESSRP and an additional 7 municipalities under the municipal
grants, and an additional 5 municipalities under the Innovation Fund grants. Therefore, it is expected
that the total number of beneficiaries will reach around 3 million, including more than 500,000
Syrians, who represent more than 70 percent of Syrians living in host communities other than
Greater Amman Municipality (44% of Syrians living across the country).
Project Components: MSSRP maintained the Parent Project’s two main components: (i) Municipal
Grants; and (ii) Institutional Development and Project Management. There are no major changes to
the activities financed under each of these components except for the introduction of an Innovation
Fund under component 1. Additional adjustments with respect to the Parent Project pertain to the
way in which the activities are selected and delivered (including introducing an element of
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competition for accessing grants and placing greater focus on labor intensive works, in line with
lessons learned from ESSRP implementation).
Component 1: Municipal Grants (estimated US$27million)
Municipal grants will be provided annually for a total of 26 municipalities. While the focus under the
parent ESSRP was on the provision of timely delivery of services as an emergency response, the AF
placed higher emphasis on sustainability, responsiveness, and efficiency of services in a way that
promotes longer-term resilience and mitigates risks to social cohesion at local levels. This was
achieved by: (i) focusing on more inclusive community consultations to ensure that investments
better reflect Jordanian and Syrian’s women’s and men’s needs and priorities; (ii) emphasizing that
investments made through sub-projects are aligned with municipalities’ strategic planning over the
medium-term; (iii) ensuring predictability of funding to allow for better planning that takes into
account the cost of operating and maintaining procured assets; and, (iv) encouraging municipalities
to use labor-intensive techniques for public works to support the generation of jobs for Syrian
refugees and Jordanians.
Given the amount of funding that the 14 PMs under ESSRP have already received over the past three
years, their allocations under MSSRP, was set at a reduced per capita amount and the focus was on
maintaining viable levels of service delivery and adequate operation and maintenance of capital
investments financed under the ESSRP. The allocations were further reduced in subsequent years
with a view to gradually phase out external assistance and have municipalities better manage their
own resources over the course of the AF. To maximize the efficiency of investments amongst
municipalities that have benefited from the ESSRP, the renewal of their eligibility for second- and
third-year grants would be conditioned upon achieving a certain minimum percentage of
commitments. New municipalities have received higher per capita municipal grants commensurate
with their needs to rapidly improve their highly stressed local services. In the same vein, new
municipalities would benefit from more flexibility in prioritizing their investments.
Such sub-projects could focus on, inter alia: (a) enhancements in basic infrastructure including
rehabilitation and maintenance of road networks and other urban infrastructure, buildings, parks
and economic and social infrastructure; (b) procurement of equipment to support a range of
municipal services including solid waste management, maintenance works and sanitation; c)
delivering improved social services to the community with special focus on women, youth and
vulnerable groups. Examples of sub-projects to be financed through municipal grants will include,
but not limited to, procuring solid waste equipment, small recycling activities, investing in alternative
energy sources, roads improvement, social services and skills development training, particularly
those targeting youth and women, recreational and community facilities, public leisure spaces, etc.
The first component of the MSSRP project, within the responsibility of MOLA, includes the
implementation of municipal projects that have potential negative environmental and social
impacts. Such impacts require measures to avoid, reduce and mitigate them
Under the component, additional effort was made to strengthen the processes of planning,
implementing and monitoring the proposed investments/subprojects and to ensure that sub-
projects consider gender-specific needs of targeted communities. The AF provided the
municipalities with an opportunity to work on their medium-term strategy linked with investment
plans. This ensured that the proposed investments are aligned with municipalities’ medium-to-long
term vision that considers current challenges, such as expansion and highly strained services, as well
as potential for city growth and planned development.
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Municipal investments plans were presented to the communities during community consultations
and the proposed interventions were prioritized with the communities. The emphasis was on
inclusive community consultations, where women, youth, refugees and other marginalized groups
are well represented, and their voices are heard. The AF also encouraged and implemented tools for
citizen engagement and beneficiary feedback in selected municipalities. The municipalities were
encouraged to include management plans to ensure quality and monitoring of service delivery as
well as operating and maintenance plans to ensure sustainability of investments. In addition,
municipalities were encouraged to apply labor intensive techniques in the proposed activities and
investments. The process for selection of municipal investments financed by the AF, including
guidelines on the consultation process and appraisal criteria, was detailed in the Project Operational
Manual.
An Innovation Fund (IF) under Component 1. The IF financed demand-driven projects that may be
multi-year and involve inter-municipality collaboration. IF projects adhered to the following set of
principles: (i) robust and inclusive participatory consultations and planning, (ii) provide innovative
solutions to local challenges faced by communities, and (iii) contribute directly to the Project’s
outcomes. The IF also encouraged municipalities to (iv) leverage resources and expertise by
partnering with CBOs, NGOs, and private sector in promoting improved services and employment
opportunities for Syrians and Jordanians. Municipalities were furthermore encouraged to consider
project ideas that have surfaced through other donor-financed engagements, including the USAID-
funded CITIES Project and other similar consultative planning initiatives supported by the EU and
International NGOs.
Innovation Fund processes and procedures. To start, the IF was launched as a pilot during the first
year and, subject to availability of additional funds, it could be replicated in a second round. The IF
cycle has a two-step prioritization and selection process. Both steps involve that projects are
prioritized and selected based on the following criteria: (i) high focus on women, youth, and
marginalized populations as direct beneficiaries; (ii) high labor content (labor intensive works); (iii)
employment generation potential for Syrians and Jordanians; (iv) established partnerships with
private sectors, NGOs, etc.; (iv) inter-municipal cooperation; and, (v) ensured mechanisms for citizen
engagement and grievance redress. US$ 5mn. are allocated for the pilot during the first year for an
estimated average grant size amounting to US$250,000.
Component 2 – Institutional Support and Project Management (Estimated Amount US$3.0 million)
Activities under this component include: i) institutional strengthening with experts’ support, ii)
capacity building and trainings, iii) technical assistance. Under institutional strengthening, local
experts were hired (Annex IV), to support and strengthen the oversight and monitoring capacity of
the PMU while providing implementation support to PMs. PMs will also benefit from customized
technical assistance and training to improve the quality and efficiency of their services, focusing on
the following key aspects: (i) improved strategic and financial planning, (ii) improved accountability
vis-à-vis the communities through the use of citizen outreach and engagement tools, (iii) targeting
youth and women through inclusive practices and projects in order to strengthen social cohesion
between Syrians and Jordanians. Finally, this Component will finance contracts with other
organizations for supporting implementation, including contracts with experts in labor-based works
investments and youth and third-party monitoring.
Environmental categorization
The MSSRP project applies the Environmental and Social Safeguards Policies of the World Bank and
has been classified as a Category B. The Project has prepared an Environmental and Social
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Management Framework (ESMF) and a Resettlement Policy Framework (RPF) that were cleared by
the Bank and disclosed by the Bank and the project in 2021.
The construction of Hofa Park sub-project is under component 2 of the MSSRP project for which the
site-specific ESMP is to be prepared in accordance with the screening process described in the ESMF.
Therefore, this report aims to develop an ESIA for the aforementioned components of the sub-
project as well as the planned project activities, which include the expected impacts and the
mitigation and monitoring measures, which should be implemented in the different stages of the
project (construction and operation) of the sub-project.
Project Selection Process for the Municipal Grants Cycle Two (MG2)
The selection of MG Cycle 2 sub-projects, was carried out in two phases. The first phase included the
identification of activities of urgent needs through consulting local communities, were each
participating municipality approached its local community using an online questionnaire (published
on Facebook) to discuss projects and activities of importance to the local community to enhance
provided municipal services.
To ensure good level of participation from the residents of the 26 PMs, several awareness tools were
adopted, that included social media platforms (such as Facebook), Municipal Billboard,
municipality’s website, and Dissemination of information and results through the relevant
authorities (such as CVBD and Ministry of Local Affairs) in communicating with their beneficiary
groups.
During this phase 8,924 eligible participants (Above the age of 18 and lives in one of the 26 PMs
participating) shared their feedback through the online tool, this process resulted in identifying 3-5
potential sub-projects for each municipality.
The second phase involved the selection of the most important sub-project (which received the
highest number of votes) from the identified sub-projects in the first phase. The selection process
was done by electronic voting tool, were each PM invited its community to vote on the identified
sub-projects to select the project of highest importance to the community.
1
https://www.mola.gov.jo/ebv4.0/root_storage/ar/eb_list_page/%D8%A3%D8%B9%D9%85%D8%A7%D9%84_
%D8%A7%D9%84%D8%A5%D8%AF%D8%A7%D8%B1%D8%A9_%D8%A7%D9%84%D8%A8%D9%8A%D8%A6%D9%8A%D8%A9_
%D9%88%D8%A7%D9%84%D8%A7%D8%AC%D8%AA%D9%85%D8%A7%D8%B9%D9%8A%D8%A9_(esmf)_.pdf
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B – About the Construction of Hofa Public Park – (subject of this report) -
MG2 Sub-Project
The Construction of Hofa Public Park sub-project will be implemented in Al-Wastyyeh Municipality,
through a municipal grant cycle 2 (MG2) of the Jordan Municipal Services and Social Resilience
project (MSSRP).
The project aims to develop a public park in Hofa Village, located within Al-Westeyyah Municipality
in north Jordan. This Park will serve as a recreational hub, providing various amenities and facilities
to enhance the quality of life for residents, particularly the male youth. Currently, the area lacks
facilities specifically designed for this demographic, as there are already two parks in the vicinity that
are dedicated to families and females. The Park will feature a multipurpose field, a family area, green
spaces, a small shop, public facilities (restrooms) for both men, women and disabled people,
fostering a sense of community and promoting outdoor activities.
Allocating a park to be mainly used by male youth is a practice serves as a way to maintain the
traditional norms and customs of the community. It's worth mentioning that Hofa is a rural area in
Jordan known for its conservative community. Due to its conservative values, there is a cautious
approach to mixing between males and females, especially in public places. In rural areas in Jordan
and Hofa is not and exception, it is common for male youth to be restricted from entering certain
venues such as parks and malls unless accompanied by female family members.
Female youth will also be able to use the park facilities of the park with pre pre-arrangements with
the municipality.
All the construction and rehabilitation works will be in in which the area is devoid of any biodiversity
species or habitats of significant ecological value,
Figure 1:Project Dasign
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C- Rational of ESMP
According to the “Screening Checklist for Assessment of Environmental and Social Impact for MG2”
prepared by PMU, the Construction of Hofa Public Park was classified as World Bank Category B,
which requires the preparation of site-specific ESMP. Under Jordanian regulations (EIA Bylaw 69-
2022) this sub-project is Category 2, which does not require an EIA since the sector/type of project
does not require it. This ESMP has been prepared to comply with the safeguards policies of the
World Bank, as stipulated in the Safeguards instruments of MSSRP namely the Environmental and
Social Management Framework (ESMF) and Resettlement Policy Framework (RPF) of the MSSRP.
Please See Annex 1 - Screening Checklist for Assessment of Environmental and Social Impact for MG2
- Construction of Public Park in Hofa - Al-Wastyyeh Municipality Project.
18
CHAPTER 1 – PROJECT INFORMATION
1.1 The Rationale of the sub-project
The project aims to enhance recreational opportunities for male youth as it will primarily focus on
addressing the lack of facilities for male youth in the area. By providing a multipurpose field, the park
aims to engage young individuals in sports activities, promoting physical fitness, teamwork, and
healthy competition.
The project aims to develop a public park in Hofa Village. This Park will serve as a recreational hub,
providing various amenities and facilities to enhance the quality of life for residents, particularly the
male youth. The Park will feature a multipurpose field, a family area, green spaces, a small shop,
public facilities (restrooms) for both men, women and disabled people, fostering a sense of
community and promoting outdoor activities.
1.2 Geographic Area of The Project

The Park is located within the boundaries of Hofa village in Al Wastyyeh Municipality in Irbid
Governorate, is located around 110 km of Amman, the country's capital city.
The construction works will take place on plot No. (149), Basin (7 / Al-Masiya Al Gharbia) with a 4
donums total area, which is a barren land without poor biological diversity and there is no form of
formal or informal use.
The Figure 2 below, presents an aerial photo of project area.
Figure 2: Project Area
19
1.3 Project Description
The Park will feature a multipurpose field, a family area, green spaces, a small shop, public facilities
(restrooms) for both men, women and disabled people, fostering a sense of community and
promoting outdoor activities, and the components will be as per the following:
1. Multipurpose Field: The Park will feature a well-maintained, regulation-sized field suitable
for various sports activities such as football. The field will be equipped with proper markings,
goalposts, and nets specifically to the needs of male youth in the area.
2. Spectator Seating: Surrounding the multipurpose field, seating areas will be strategically
placed to allow visitors to watch and support the games. These seating arrangements will
provide a comfortable and inclusive atmosphere for families, friends, and community
members.
3. Family Area: A designated space within the park will be allocated for families, offering
playground equipment, picnic spots, and recreational facilities suitable for all age groups.
This area will serve as a safe and enjoyable space for families to spend quality time together.
4. Green Spaces and Plants: The Park will incorporate ample green spaces, trees, and plants,
creating an inviting atmosphere that promotes relaxation and environmental sustainability.
These areas will be well-maintained to provide a clean and refreshing ambiance for park
visitors.
5. Public Facilities: Restrooms, drinking fountains, and shaded areas will be strategically placed
throughout the park to ensure the convenience and comfort of visitors. The Park will also be
designed to be accessible to individuals with disabilities, adhering to universal accessibility
standards.
6. Small Shop: A small shop will be established within the park, offering a range of products
such as refreshments, snacks, and park essentials. This initiative will provide local
entrepreneurs an opportunity to showcase their goods and services, stimulating economic
growth in the area.
The sub-project activities include:
 Site Preparation:
o Clearing and leveling the construction site.
o Excavating for foundations, utilities, and infrastructure.
o Demolishing existing structures if necessary.
o Foundation and Structural Work:
 Constructing the building's foundation, which may include excavation, forming, and pouring
concrete footings.
 Building structural elements, such as columns, beams, and load-bearing walls.
 Framing and Roofing: Erecting the building's framework using steel, wood, or reinforced
concrete and Installing roof trusses or framing, followed by the installation of roofing
materials.
 Exterior Work:
o Constructing exterior walls using brick, concrete blocks, or other appropriate materials.
o Installing doors, windows, and exterior finishes, such as siding or cladding.
o Creating accessible entrances with ramps or steps and ensuring compliance with building
codes, and accessibility standards including people with special needs.
 Interior Work:
20
o Constructing interior walls to create individual rooms or spaces.
o Installing electrical, plumbing, and HVAC (heating, ventilation, and air conditioning)
systems.
o Implementing fire protection systems, such as sprinklers and smoke detectors.
o Completing interior finishes, including flooring, painting, and ceiling installation.
o Installing fixtures, such as lighting, plumbing fixtures, and cabinetry.
 Utilities and Infrastructure:

o Connecting the building to utilities, including water supply, sewerage, and electrical
systems.
o Installing plumbing fixtures, electrical outlets, switches, and communication networks.
o Ensuring compliance with safety standards and regulations for utility connections.
 Landscaping and Outdoor Amenities:

o Creating outdoor spaces, such as walkways, paths, and parking areas.
o Landscaping, including planting trees, shrubs, and grass.
o Installing outdoor amenities, such as benches, lighting fixtures, and waste management
facilities.
o Implementing drainage systems to manage stormwater runoff.
 Finishing Touches: Cleaning the construction site and removing debris.
1.4 Sub-Project Objectives

The construction of Hofa Public Park sub-project aims to enhance the recreational opportunities for
local communities. The Park will primarily focus on addressing the lack of facilities for male youth in
the area, by providing a multipurpose field, the park aims to engage young individuals in sports
activities, promoting physical fitness, teamwork, and healthy competition.
Additionally, the Park will serve as a meeting point for families and individuals, encouraging social
interaction, community bonding, and the formation of new friendships. The family area and green
spaces will provide a tranquil setting for relaxation and leisure activities.
the municipality.
21
CHAPTER 2 - RELEVANT LAWS, REGULATIONS, POLICIES AND
GUIDELINES
This section provides an overview of the pertinent national legal and regulatory considerations
applicable to the proposed project, including relevant international conventions and treaties of
which Jordan is a part/signatory, in addition to World Bank requirements.
According to the MSSRP - ESMF document, this project is classified as Above–average impact (new
construction and/or expansion onto new site). This corresponds to the World Bank category “B”
which requires the preparation of site-specific ESMP, and Category “2” according to Government of
Jordan regulations, which does not require the preparation of an EIA or ESMP. Therefore, this ESMP
is prepared as a part of the World Bank E&S requirements.
2.1 Jordanian Laws and Regulations

The relevant environmental legal requirements were reviewed. A summary of legal framework was
given outlining all relevant national institutional and regulatory environmental and social laws, by-
laws, regulations and standards.
Table 2-3 below summarizes the related key points of the applicable national regulations.
Table 2-3: National legislations and their key points related to the study project
National legislations Key Points Relevant to the Project
Environmental Law - To consider the Ministry of Environment, the Competent Authority with all
No. 6 for the Year that related to the environment protection and the related issues at the
2017 national, regional and international level.
- To protect the environment and promote all its elements such as water, air
and land in a sustainable manner, as well as to monitor the measuring of
these elements and their components.
- Coordinate efforts to predict climate change and reduce greenhouse gas
emissions.
- To authorize (license) to non-government bodies, working in the environment
protection domain.
- To prohibit the admission of harmful & hazardous substances, safe disposal or
embedding them in the Kingdom's lands.
Water Authority Law - The Water Authority of Jordan (WAJ) is in charge of water and sanitation
No. 18 of the Year service provision directly or through public companies that it owns.
1988 - WAJ is also responsible, together with the Ministry of Water and Irrigation, for
water resources planning and monitoring. WAJ also regulates water
abstraction by all users, including itself, by issuing licenses.
- Article 30: violations in case of, inter alia, establishing buildings or
construction of any kind on State owned land, causing damage to any of the
Authority projects, or ruining or destroying or polluting any water resources
or the Authority's public sewers, drilling unlicensed ground water wells,
carrying out works or duties which are considered the sole responsibility of
the Authority, illegal usage of water or the public sewers, carrying out any
works regarding water sewerage without obtaining the licenses
Municipalities Law This law displays the roles and responsibilities of the municipalities such as:
No. 41 of the Year
construction licenses, coordination with the relevant parties regarding provision of
22
2015 infrastructure services (water, electricity, etc.), solid waste management, and any
related responsibilities mentioned in article 5 and 6
Ministry of - This Law consisting of 73 articles divided in XIV Sections aims at re-organizing
Agriculture Law No. agriculture sector in the Kingdom of Jordan. The related sections are: Sanitary
13 of the Year 2015 and Phytosanitary Measures; Plant Production; Seeds; Fertilizers and Plant
Growth Regulators; Pesticides; Control of Plant Pests and Plant Quarantine;
Protection of Wild Birds and Wild Animals.
- Public health measures and sanitary plant measures are discussed in articles
5-8.
Waste Management - Articles 6-8 list the measures to be taken to prevent pollution and reduce its
Framework Law No. risk on the environment, public health and sustainable development, the
16 for the Year 2020 principles that shall be adopted in Waste management and its requirements
- Articles 11-13, lists the duties of the Holder, Operator or Generator, who
possess any amount of hazardous Waste or One Thousand (1000) tons or
more of nonhazardous Waste annually
- Articles 16 – 20
- Article 21 enforces obtaining the necessary Licenses from the Competent
Authorities, and the Environmental Approvals from the Ministry
Natural Resources This law aims at natural resources development, together with their sustainable
Law No. 19 for the exploitation, and to regulate mining activities.
Year 2018
- Article 30: All minerals existing in Jordan, whether found on the surface,
underground, in territorial waters, rivers and internal waters, shall be
considered as a State domain
- Article 33: No exploration permit, prospecting license or mining right may be
granted for Government and Waqf property unless upon approval
Law of Public Health Law No. 47 details activities that are deemed to be incidents of violation of public
No. 47 of the Year hygiene. Mentioned below are examples of activities that may pertain to the
2008 proposed project:
- Non-hazardous and hazardous discharges, including dump pits, operations,

materials, noise, dust, or waste;
- Any craft or profession implemented in such a way that could harm the health
of the workers and public; and
- Dumping of trash, solid and liquid wastes in public yards and grounds.
Paragraph (b) of Article (49) indicates that dumping of sewage waste in a place
other than specified places (i.e. sewage pit), as identified by the official
authorities, is considered as a hygiene incident.
The project administration should comply with the instructions of law (1/2013) for
prevention of hygiene incidents that may result from the workers' assemblies.
Civil Defense Law No. - Obtain the needed licenses to ensure the availability of self-protection,
18 for the Year 1999 warning and fire protection means
- Covid- 19 related regulations (if applicable)
Law of Traffic No. 49 Law 49 outlines how vehicles should be licensed, characterized, and described,
of the Year 2008 particularly as it relates to transport of materials.
Labour Law No. 8 of Any term in any contract between both parties that contradicts the labour law is
1996 and its considered invalid.
amendments
Employment contracts can be limited or unlimited contracts, the law has specified
the specific conditions for each.
23
The project shall comply with:
- The work hours limit stated by article (56) paragraphs (a) & (b); including the
right of workers to not work more than eight hours per day.
- Article (73) of this act that bans employment of the under-aged (less than 16
years).
- Article (78) of the Law, which relates to occupational health and safety. Under
this law, project sponsors are obligated to take proper precautions to protect
workers from the risks of the hazardous operations and diseases, and supply
appropriate Personal Protective Equipment (PPE). Moreover, the project shall
have a program to educate the workers as to any job hazards, and outline
means of mitigation for these hazards. First Aid / lifesaving / and other
equipment as required shall be made available by the project sponsors to the
work force on the site.
- Article (79) of this law, in accordance with the directions issued by the
Minister of Labour, necessitates that the project follows certain principles and
standards to ensure a workplace free of environmental pollutants. Workers
shall receive protective equipment in conditions where noise, vibration, or
other factors pose potential harm to the workers. Workplace conditions shall
comply with International Standards with regards to noise, vibration, or other
factors.
- Medical tests shall be provided to workers where necessary, along with
instructions on the frequency of any tests.
Anti-Trafficking Law The law criminalizes all forms of human trafficking and imposes penalties ranging
No. 9 of the Year 2009 from 6 months to 10 years imprisonment and / or a fine.
In order to enable the prevention of trafficking in human beings; the law stipulates
that a committee headed by the Minister of Justice and formed of Ministries and
concerned authorities’ representatives, shall be established. In coordination with
the concerned authorities, the committee is responsible for reviewing and
developing legislations on combating human trafficking and raising awareness
among employers.
Antiquities Law No. In accordance with the Antiquities Law No. 21 for the year 1988, as mentioned in
(21) of the Year 1988 article No. 31 (No permit should be granted for any construction project including
buildings and fences, unless a distance of 5-50 meters is left between them and
any antiquity according to directors’ decision
Articles 5, 9, 13-15, 21, 26-28 and 30
Law for Protection of In accordance with the Law for Protection of Cultural Heritage and Sites No. 5, as
Cultural Heritage and mentioned in article No.3 (this law aims to protect and Rehabilitate the Cultural
Sites No. 5, for the Heritage and Sites)
Year 2005
Real Estate Chapter 9 of law illustrates all land acquisition relevant articles including the
Ownership Law No. conditions and procedures of land acquisition and compensation mechanisms
13 of the year 2019
Article 4 mentions the environmental classification to the activities practiced by

facilities based on their level of impact on environment in accordance with
Appendix 1 of this Regulation.
Air Quality Protection - This regulation sets forth the responsibilities and requirements of proposed
24
Regulation No. 28 of establishments to protect air quality.
the Year 2005
- The Jordanian standard JS 1140/2006 (ambient air quality standard) defines
the maximum allowable limits of different pollutants in ambient air.
- Any facility should designate an officer who will be responsible to the relevant
local operation committee for presenting and implementing a contingency
plan for the facility.
- Each facility should meet protection requirements such as necessary man
power, tools and equipment, ready for use in any emergency situation
- Article 3 imposes upon all establishments and installations the respect of
maximum emission levels of air pollutants
- Article 6 defines requirements and conditions for places and sites of projects.
- Article 7 refers to officers and specialists in charge for the control and
inspection of installations producing air pollutants.
- Article 8 entrusts the Minister of Environment to issue the necessary
instructions for the reduction of pollutants from vehicles.
- Article 13 pertains to the obligations of installation-owners.
- Article 14 decrees the ban on the use of materials depleting the ozone layer.
Any facility shall ensure that no leak or emission of air pollutants occurs beyond
the permissible limits. Regulators should ensure that the location where a project
is being built is appropriate for its activities, that the permissible limits for air
pollutants are not exceeded, and, in all cases, that the total pollution from
facilities in the specific area do not exceed the permissible limits.
Natural Reserves & The establishment or amendment of any natural reserve or national park
National Parks boundaries is the decision of the Council of Ministers based on a recommendation
Regulation NO. 29 of by MOE. The Ministry in coordination with the competent authorities organizes
the year 2005 placement related to the purchase, rental or easement of owned lands within the
boundary of the natural reserve or the national park. Otherwise, the owners of
these lands have the right to use their land so long that it does not interfere with
the objectives of protection and the management plan of the natural reserve or
national park.
- Article 7 deals with allowed activities and services in national parks and
protected areas.
- Article 9 prohibits carrying out activities in the aforementioned areas before
the obtainment of necessary authorizations from competent authorities.
Soil Protection Soil maps from the national project for soil mapping and land use shall be used by
Regulation NO. 25 of the relevant body to determine the degree of suitability of an area for agriculture,
the year 2005 grazing and other human activities.
Land Use Regulation This Act makes provision with respect to the procedures and processes in
NO. 6 for the year accordance with which land use in a planning area or zone are prescribed,
2007 managed, monitored and evaluated. The Act sets out the fundamental principles
of land use, establishes land use planning authorities and provides with respect to
land planning procedures and authorizations. The Act sets out matters to be
included in all land use plans (also relating to water and forest resources) and sets
out requirements of environment
25
Management and Not relevant
Handling of Harmful
and Hazardous Waste
By-Law No. 24 of the
Year 2005
Management of Solid Article (5) of the regulation outlines the requirements for any establishment or
Waste Regulation No. project that produces solid waste. This law stipulates projects to provide sufficient
27 of the Year 2005 personnel and equipment to properly collect, manage and dispose of solid waste.
Ground Water This regulation manages the licensing process of groundwater wells related
Regulation No. 85 of activities.
Year 2002.
Regulation No. (7) Of This Regulation lists the responsibilities of the company owners to provide all the
the Year 1998 The necessary Occupational Safety and Health measurements to assure the safety for
Regulation of Forming their staff.
Committees and
Supervisors of
Occupational Safety
and Health Issued by
virtue of Article (85)
of the Labor Law No.
(8) Of the Year 1996"
Prevention and These instruction lists prohibited actions that will generate excessive noise, such
Protection from Noise as those listed in Article 5 of the act. The instruction also determines the
Instruction of the maximum permissible noise limits during the day / night according to land use in
Year 2003 the area. It should be noted that such limits apply to the outer perimeter of
working areas, whereas within the working area perimeter, the regulations of the
Ministry of Labour apply.
Maximum Allowable Noise Limits
Area Allowable Limits for

Noise Levels (dBA)
Day Night
Residential Areas within 60 50

Cities

Suburbs

Villages
Residential Areas with 65 55

Commercial Activities,
Services, Light
Handcrafts, and City
Centre
26
Industrial Areas (Heavy 75 65
Industry)
Places of Education, 45 35
Worship, Treatment and
Hospitals
Ambient Air Quality This standard defines the maximum allowable limits of different pollutants in
Standard No.1140 of ambient air. The project will be required to comply with these limits, especially
the Year 2006 those related to dust creation / emissions.
Jordanian Ambient Air Quality Standards (JS 1140/2006)
Pollutant Averagin Units Number of

g time permissible
ppm* µg/
exceedances/ye
m3 **
ar
Sulphur 1-hour 0.31 - 3

Dioxide
24 hour 0.14 - 1
(SO2)
Annual 0.04 - -----
Carbon 1-hour 26.00 - 3

Monoxide
8-hour 9.00 - 3
(CO)
Nitrogen 1 hour 0.21 - 3

Dioxide
24 hour 0.08 - 3
(NO2)
Annual 0.05 - ------
Hydrogen 1 hour 0.03 - 3

Sulphid
24 hour 0.01 - 3
e (H2S)
Ozone (O3) 1-hour 0.12 - -------
8-hour 0.08 - -------
Ammonia 24 hour - 270 3

(NH3) µg/m
3
Annual - 8 -------
µg/m
3
Total 24 hour - 260 3
27
Suspended µg/m
Particulates 3
(TSP)
Annual - 75 -------
µg/m
3
PM10 24 hour - 120 3

µg/m
3
Annual - 70 --------
µg/m
3
PM2.5 24 hour - 65 3
µg/m
3
Annual - 15 ---------
µg/m
3
Lead (Pb) Calendar - 1.0 ----------

Quarter µg/m
3
Annual - 0.5 ---------

µg/m
3
Phosphate 24 hour - 100 3

(P2O3) µg/m
3
Annual - 40 ---------
µg/m
3
Cadmium Annual Annu 0.005 ----------

(Cd) al µg/m
3
* ppm: parts per million
** µg/m3: microgram per cubic meter
Noting that there is a gap between the Jordanian and World Bank’s standards
(Please refer to Gap Analysis Section)
28
2.2 Institutional framework
The following Table 2-1 shows a summary of responsibilities of the relevant regulatory authorities
Table 2-1: Responsibilities of the relevant regulatory authorities
Regulatory Authorities Responsibilities
Ministry of Environment - Responsible for environmental licensing and permissions of

(MoEnv). projects.
- Issuing the Environmental Legislations.
Ministry of Labor (MoL) Inspection on labor issues during construction and operation phases
including:
- Possible employment during construction and operation phases.

- Local and foreign workers issues.
- Ensure good working environment and make sure also that
employees are treated fairly (e.g. salary, working hours, human
right and employee housing during construction).
Ministry of Local - Waste management.
Administration (MoLA) –
Municipality of Southern
Jordan Valley
Ministry of Health (MoH) - Inspection on health issues during construction and operation
phases including:
- Disease transmission due to introduction of foreign workers and
capacity of health care centers.
- Disease control for workers.
Ministry of Public Works - Management of Infrastructure activities.
and Housing (MPWH). - Inspection and complying with axial loads on roads.
Ministry of Industry, Trade - Issuance of import and export licenses.
and Supply (MITS)
Ministry of Transport (MoT) - Comply with Ministry of Transport Regulations such as:
- Implementing of safely transport policy including transporting of
hazardous and non-hazardous goods, regulations and accident
prevention due to possible increase in traffic movements and
traffic congestions.
- Issues related to transport of raw materials and products.
Ministry of Agriculture - Managing of Forest Lands.
(MoA) - Monitoring and controlling of assaulting in Forest Lands.
Ministry of Tourism and - The department has the right to assess the significance of any
Antiquities (MoTA) such finds and to make recommendations accordingly.
Ministry of Planning and - Formulation of the economic and social general policy.
International Cooperation - Monitoring of the national development programs.
- Improving the developmental policies.
Directorate of Civil Defense - Approval for construction plans and permitting prior to
(DCD) operation.
- Firefighting system approval.
Public Security Directorate - - Protecting the environment.
Royal Department for - Implementing the environmental legislations.
Protecting Environment and
Tourism
29
Regulatory Authorities Responsibilities
Jordan Customs - Import and export issues.

The Royal Society for - Managing the natural reserves including special conservation,
Conservation of Nature important bird areas and wetlands.
(RSCN) - Conserving and protecting the habitats.
Jordan Valley Authority - Managing and developing water resources and joint water for all
uses.
- Managing, protecting land to sustain development and conserve
the environment in the Jordan Valley.
- Licenses for water wells.
-
2.3 Donors Regulations

World Bank Environmental and Social Standards
The project was classified as World Bank category “B” and Category “2” according to Government of
Jordan, as the potential adverse environmental impacts of the project are site-specific, reversible,
and in most cases easily remediable, which requires ESIA or a site-specific ESMP, due to the project
nature and the anticipated impacts, ESIA tool was selected to fulfill this requirement. It is important
to highlight that the MSSRP project is still under the Environmental and Social Safeguards Policies.
The World Bank’s Safeguard Policies are a tool used for tackling environmental and social
issues throughout the project’s life cycle, these policies provide as well, a framework for
consultation with communities and for public disclosure.
This study was carried out in accordance with project ESMF that details agreed policies, guidelines
and procedures to be integrated into project implementation and assists the achievement of the
compliance with applicable Jordanian laws and regulations and relevant World Bank policies
environment and social development safeguard policies and triggers, that include:
 IFC/WB General EHS Guidelines

 WBG EHS Guidelines for tourism and Hospitality Development
 IFC/WB General EHS Guidelines / Life and Fire Safety (L&FS)
 labor influx guidance notes (2016)
 Environmental Assessment (OP/BP/GP 4.01)
 Physical Cultural Property (OP 4.11)
The following Table 2-2 illustrate the relevance of WB safeguard policies (Operational Policies (OPs))
to the project:
Table 2-2: WB safeguard policies (Operational Policies (OPs))
Policy Summary of core requirements Relevance to the project
OP 4.01 Screen early for potential impacts and select an - This policy is triggered.
Environmental appropriate instrument to assess, minimize and - The sub-project will be
Assessment mitigate potential adverse impacts. subject to screening and
a mitigation plan in
accordance with these
30
requirements.
OP 4.12 - appropriate measures are carefully planned and - This policy is not
Involuntary selected and carried out to prevent the severe long- triggered.
Resettlement term hardship may cause by involuntary resettlement
by avoid the involuntary resettlement where feasible,
or minimized, exploring all viable alternative
- Treat resettlements as sustainable development
programs.
- Assist project affected persons (PAPs) to improve
their livelihoods and standards of living or at Least
to restore them to pre-displacement levels.
- Provide project affected persons (PAPs) with
opportunities to participate in the planning and
implementation of resettlement programs
OP 4.11 - Assists countries to avoid or mitigate adverse impacts - This policy is triggered.
Physical Cultural on physical cultural resources from development - The sub-project will be
Resources projects that it finances. The impacts on physical screened for impacts on
cultural resources resulting from project activities, physical cultural
including mitigating measures, may not contravene resources
either the borrower’ national legislation, or its
obligations under relevant international environmental
treaties and agreements
OP 4.09 - Pest Assisting to manage pests that affect either agriculture - This policy is triggered at
Management or public health, supports a strategy that promotes the the MSSRP level.
use of biological or environmental control methods and - The sub-project was
reduces reliance on synthetic chemical pesticides. screened for potential
Issues in the context of the project's environmental pests impacts.
assessment. In appraising a project that will involve
pest management, the Bank assesses the capacity of
the Country’s regulatory framework and institutions to
promote and support safe, effective, and
environmentally sound pest management. As
necessary, the Bank and the borrower incorporate in
the project components to strengthen such capacity
Resettlement A Resettlement Policy Framework is being prepared - This policy is not
Policy mainly as a precautionary measure in the unlikely triggered.
Framework situation that squatters and/or encumbrances are
(RPF) found on government land used for the project or
project Circumstances result in unanticipated land take
or livelihoods impacts. In such an event, Resettlement
Action Plans (RAPs) or Abbreviated Resettlement
Action Plans (ARAPs) will be prepared to address any
Adverse impacts that may arise as per OP 4.12. The
RAPs and/or ARAPs will be disclosed in-country and in
the World Bank Info shop after consultation with the
project affected persons and communities
OP 4.12 - appropriate measures are carefully planned and - This policy is not
Involuntary selected and carried out to prevent the severe long- triggered.
Resettlement term hardship may cause by involuntary resettlement
by avoid the involuntary resettlement where feasible,
or minimized, exploring all viable alternative
OP 4.10 - N/A - N/A
31
Indigenous
Peoples
OP/BP 4.36 - N/A - N/A
Forests
OP/BP 4.37 - N/A - N/A
Safety of Dams
OP/BP/GP 7.60 - N/A - N/A
Projects in
disputed areas
OP/BP/GP 7.50 - N/A - N/A
Project on
International
Waterways
labor influx This Note provides guidance on identifying, assessing - Not triggered
guidance note and managing the risks of adverse social and
(2016) environmental impacts that are associated with the
temporary influx of labor resulting from Bank-
supported projects. The Note contains guiding
principles and recommendations to be considered as
part of the design and implementation of projects with
civil works that require labor from outside the project’s
area of influence. This Note does not introduce new
requirements, but rather seeks to provide concrete
guidance on how to approach temporary labor influx
within the environmental and social assessment
process.
Environmental, Identifying EHS project hazards and associated risks as - Triggered
health and early as possible in the facility development or project
safety general cycle, including the incorporation of EHS considerations
guidelines into the site selection process, product design process,
engineering planning process for capital requests,
engineering work orders, facility modification
authorizations, or layout and process change plans
EHS Guidelines This is related to compliance with local laws and - Relevant
related to Life insurance requirements of the building codes, and fire
and Fire Safety department regulations and to designing the buildings
(L&FS). and including Life and Fire Safety mitigation measures
in accordance with GIIPs throughout the projects’
lifecycle.
The project will comply with all applicable Jordanian laws, policies and regulations that pertain to
project planning, implementation, and operations, ensuring compliance with the environmental and
social standards, as well as the applicable World Bank safeguard policies and relevant ratified
international laws and treaties. This includes the adherence to the General EHS Guidelines on cross-
cutting environmental, health, and safety issues as described above.
Managing Labor Influx
32
The Guidance Note for Managing the Risks of Adverse Impacts on Communities from Temporary
Project Induced Labor Influx (2016)2 was considered in preparing this ESMP. Labor Influx is not
anticipated for the sub-project given the small scale of works and also the recruitment process,
which will hire unskilled labor through a lottery system from a pool of local Jordanian and Syrian
refugees. However, the principles of this Guidance note include the avoidance of risks, assessing its
implication on local communities particularly women will be considered in designing the mitigation
measures.
2
ManagingRiskofAdverseimpactfromprojectlaborinflux.pdf (worldbank.org)
33
CHAPTER 3 - ENVIRONMENTAL BASELINE DATA
3.1 Climate
3.1.1 Temperature
In Hofa, the summers are long, hot, arid, and clear and the winters are cold and mostly clear. Over
the course of the year, the temperature typically varies from 6°C to 33°C and is rarely below 2°C or
above 36°C.
As shown in Figure 3, The hot season lasts for 4.4 months, from May 26 to October 7, with an
average daily high temperature above 29°C. The hottest month of the year in Hofa is August, with an
average high of 33°C and low of 21°C.
Moreover; The cool season lasts for 3.2 months, from December 6 to March 11, with an average
daily high temperature below 18°C. The coldest month of the year in Hofa is January, with an
average low of 6°C and high of 14°C.
Figure 3: Average High and Low Temperature in Hofa
3.1.2 Precipitation
Readings show variation within the months and not just the monthly totals, we show the rainfall
accumulated over a sliding 31-day period centered around each day of the year. Hofa experiences
significant seasonal variation in monthly rainfall.
The rainy period of the year lasts for 5.9 months, from October 20 to April 17, with a sliding 31-day
rainfall of at least 13 millimeters. The month with the most rain in Hofa is January, with an average
rainfall of 65 millimeters.
34
The rainless period of the year lasts for 6.1 months, from April 17 to October 20. The month with the
least rain in Hofa is July, with an average rainfall of 0 millimeters.
Figure 4: Average Monthly Rainfall in Hofa
3.2 Biodiversity
Biodiversity means the variety of life on earth. This variety can be measured on several different
diversity levels: genetic diversity, species diversity and ecosystem diversity.
Genetic diversity measures variation between individuals of the same species, whereas species
diversity is the variety of species in a given region or area.
Communities of plants and animals together with the physical characteristics of their environment
(e.g. geology, soil and climate) combined together as an ecological system or ecosystem. Ecosystem
diversity is more difficult to measure, since there are rarely clear boundaries between different
ecosystems, but the number and distribution of species in the ecosystem can be measured.
Biodiversity researchers have estimated that, the total number of species around the world is
approximately 15 million species. Currently, researchers have identified only 1.7 million species.
Jordan is rich and highly diverse country with around 2,543 3 recorded species of vascular plants,
belonging to 152 families, representing about 1% of the total flora of the world. One hundred
species are endemic, forming about 2.5% of the total flora of Jordan. Many species are considered
rare or endangered, but the status of many plants remains unknown. A total of 82 3 mammal species
are known to exist in Jordan. These species belong to 7 orders and 24 families. A total of 98 3 reptiles
species belong to 18 families are recorded in Jordan.
Jordan has a wide diversity of bird habitat types due to its varied topography and climate as well as
its biogeographical location. More than 436 3 bird species belong to 58 families have been recorded
in Jordan.
Although Jordan is a small country of about 89,000 km 2, it has a great variety of wildlife due to the
formation of the Great Rift Valley3, geographical location at the junction of three continents; Asia,
Africa and Europe, as well as its diverse landscape, weather conditions and geological structure.
3
https://www.rscn.org.jo/jordan-biodiversity-and-ecosystem
35
The project area is not considered of any biodiversity importance, since the project area does not
include any form of flora or fauna diversity, in addition to be far away from any biological protective
zone.
36
CHAPTER 4 - SOCIO-ECONOMIC BASELINE DATA
4.1 Stakeholders
The Sub-Project will be funded by Jordan Municipal Services and Social Resilience project (MSSRP)
and will be implemented by Al Wastyyeh Municipality.
Key Stakeholders Relevant to the Sub-Project are divided into two groups as follows:
● Project owner: Al Wastyyeh Municipality
● Project Affected Parties:
⮚ Project Affected communities/persons:

o The surrounding residences.
⮚ Project Beneficiaries:
o All residents of Hofa especially male youth, Local communities, families in
general (women, children and teens).
● Other Interested Groups:
⮚ Government Agencies: Cities and Villages Development Bank, Ministry of Land

Administration, Ministry of Environment.
⮚ Contractors
⮚ Development Partners: The World Bank, The International Labor Organization (ILO)
 Vulnerable groups: women and girls (SEA/SH risks); refugees or migrant workers; the elderly
disabled persons.
3.3 Demographics
3.3.1 Population
According to the latest figures of the Department of Statistics (DoS) the population of Jordan in
Jordan was found to be 110,570,00, with population growth rate of 1.0% compared to the year
2020, the figures also shows that males are representing 52.94% of Jordanian population compared
to 47.06% females.
According to the DoS, Al-Wastyyeh District population have reached 49,310 in the year 2021, among
of which 51.71% were found to be male and 48.29 % are Females. Moreover; the number of families
in Al-Wastyyeh District is 10,166 with an average family size of 4.9 members compared to 4.8 as the
national average family size.
37
Table 4-3: Estimated Population at end-year 2020
District Male Female Total

Irbid Qasabah District 453,830 421,320 875,150
Ramtha District 146,730 135,630 282,360
Koorah District 97,860 93,350 191,210
Bani Kenanah District 79,120 76,920 156,040
Aghwar Shamaliyah District 77,540 67,290 144,830
Bani Obeid District 123,090 118,800 241,890
Mazar Shamali District 47,550 45,300 92,850
Taybeh District 31,110 29,860 90,970
Wastiyyah District 26,070 24,330 50,400
Total Governorate 1,082,900 1,012,800 2,095,700
Table 4-4: Family size
Number of Families Family size
Al-Wastiyyah 10,166 4.9
Jordan (total) 1.1 million 4.8
As per the acquired data from the Department of Statistics (DoS), the poor rates and number of poor
individuals in Al-Wastiyyah compared to the national rates are as follows:
Table 4-5: Poverty Rates
2008 Number of poor individuals

%
Al-Wastiyyah 13.2 3,882
Jordan (total) 13.3 781403
3.3.2 Education
Schools
In the year 2021 the total number of schools reaches 7,127 nationally, while schools in Wastyyeh &
Tayybah Districts represent 1.1% of schools in Jordan with a total number of 81 schools.
The Ministry of Education (MoE) is the main operator of schools in Jordan as MoE schools represents
55.67% of schools in Jordan, While in Wastyyeh & Tayybah Districts the MoE schools is represent
61.14% of schools. Private education is the second major operator of schools, which represents
38.86% of schools in Jordan.
It is important to highlight that Wastyyeh & Tayybah Districts does not have any school operated by
UNRWA, in which MoE and private education are the only providers of education services as
described in Table 4-6.
38
Table 4-6: Distribution of Schools in Wastyyeh & Tayybah Districts by Authority, Gender for the Year 2020-2021
Ministry of Other
Gender Private Schools UNRWA Grand Total
Education Governmental
Male 21 0 0 0 21
Female 5 0 0 0 5
Co 30 25 0 0 55
Total 56 25 0 0 81
Students
The total number of students enrolled in all Jordanian schools was 2,177,307 students in the year
2021, were students in Wastyyeh & Tayybah Districts schools represents 0.98% of students in Jordan
with a total number of 21,233 students in the same year. The gender distribution among students in
Wastyyeh & Tayybah is almost the same between male and female students, as female students
represents 49.75% of students compared to 50.25% of male students, as shown in Table 4-7
Table 4-7: Distribution of Students in Wastyyeh & Tayybah Districts by Authority and gender
Gender Ministry of Education Private Schools Grand Total
Male 9,177 1,552 10,669

Female 9,683 881 10,564
Total 18,800 2,433 21,233
Higher Education
In Irbid the higher education is represented with 3 public universities (Jordan University of Science
and Technology & Al-Yarmouk University & Al-Balqa Applied University) and 2 private universities
(Jadara University & Irbid National University).
3.3.3 Health Care
Jordan is considered one of the most advanced health care service providers in the region and was
ranked by the World Bank to be among the top five in the world. The national health care system is
provided by the Ministry of Health (MoH), the Armed Forces and the private sector.
Irbid governorate hosts one governmental hospital hosts 17 hospitals with a total 2,398 beds, there
are many operators of hospitals in Irbid that include MOH, private sectors and military services, the
detailed statistics of hospital health care in Irbid governorate are shown in Error: Reference source
not found
As per Primary Health Care services in Irbid, the available data from Ministry of Health presented in
Table 4-8 shows the distribution of primary health care sector in Irbid governate compared to
country level.
39
Table 4-8: Health Centers in Jordan and Irbid Governorate
Secondary
Comprehensive Primary Maternal Child Dental
Health
Health Center Health Center health Center Clinic
Center
Irbid 11 37 13 53 91
Jordan (in total) 117 372 188 505 431
3.4 Employment
The data acquired from DoS for the year 2021, shows that the economically active Jordanians in Irbid
Governorate in which Wastyyeh Municipality is located in is 34.4%, in which 54.5% of males are
economically active compared to 13.9% of females. the percentage of employed people in Irbid
Governorate is 25.8% whereas the unemployed are 8.7%.
The age distribution of employment among the economically active (above 15 years old) is
illustrated in Table 4-9, it is clear that the child labor (Less than 18 years old) in Irbid governorate is
the second highest in Jordan, with 3.6% child labor of the total employed, Mafraq governorate is
higher than the national level of child labor that reaches 1.8% in the year 2021.
Table 4-9: Age distribution of total employed in Irbid and Jordan
Age Category Irbid Jordan
15 - 19 3.6 1.8
20 - 29 29.8 25.2
30 - 49 55.1 59.8
50 - 59 10.1 10.7
+ 60 1.6 2.4
In 2021, the total number of employments in Jordan was 1,371,932 in which females represents only
18.76% compared 81.24% of females, Irbid Governorate represents 19.23% of this figure with
around 263,769 employees, the gender distribution of employment in Irbid is quite different than
the national figure, where male employees are higher than female, in which females occupies
17.13% of jobs in Irbid compared to 82.87% of males.
3.5 Child labor

Child labor is prevalent in all the sectors of the Jordanian economy, especially the agriculture sector.
However, the National Child Labor Survey of 2016 4 indicates that around 1.8 percent of children
aged 5–17, representing 700,000 children, are working under child labor condition, the vast majority
of child labour is in the agricultural sector with around 43% of economically active children ages 7 to
14 years were engaged in agriculture 5. Child laborers also work in the manufacturing, construction,
and wholesale and trade sectors. Among these sectors, the construction sector it is the least sector
4
Center for Strategic Studies, University of Jordan. National Child Labour Survey 2016 of Jordan - Summary Report on Main Findings.
August 2016. https://www.ilo.org/beirut/publications/WCMS_510520/lang--en/index.htm.
5
Understanding Children's Work project based on data from ILO, UNICEF and the World Bank. Available at
https://data.worldbank.org/indicator/SL.AGR.0714.ZS
40
that includes child labour due to the nature of activities and capacities required to perform these
activities.
it is important to mention that Jordanian laws and regulations prohibit (include law) child labour,
except in specific cases, allow work of children between 15-17 years old, which justify the relatively
low percentage jobs occupied by children as mentioned previously. Further details are presented in
following sections. Additionally, MSSRP has been collaborating with the International Labor
Organization (ILO) for a long period regarding labor and working conditions. The ILO has developed
specific “decent working conditions” including child labour which have become an integral part of
the standard bidding documents under the project, and will be applied to this sub-project. These
conditions clearly prohibit the employment of workers under the age of 18 years old.
In collaboration with ILO as the implementing partner of MSSRP, the project has developed specific
Environmental and Social Specifications including “decent working conditions” that are included in
the Project’s ESMF and are now integrated into the MSSRP standard bidding documents of the
project, and will be applied to this sub-project. These conditions clearly prohibit the employment of
workers under the age of 18 years old.
4.1 Land Use/ Land Acquisition

The project area is totally owned by Al- Wastyyeh Municipality, in which project land is owned by
the municipality, and the construction process will not include any form of acquisition of any private
owned property.
Please See Annex 2 – Project Land Ownership
3.6 Sexual Exploitation and Abuse and Sexual Harassment (SEA/SH)

Discrimination based on race, language, and religion is prohibited by Article 6 of the Jordanian
Constitution. However, the Constitution does not make any reference to gender-based
discrimination. During 2020, 94.1% of SEA/SH survivors assisted by data gathering organizations
were female, this is in line with global GBV trends highlighting that women and girls are
disproportionately affected by GBV. In Jordan, only a limited number of organizations provide
hotlines for women victims of violence. The National Centre for Human Rights and the State’s Family
Protection Department operate national hotlines providing emergency support 24 hours.
Based on available research, the prevalence of sexual violence in Jordan (9.2%) is higher than the
regional average of the Middle East and North Africa (6.85%), the prevalence of intimate partner
violence is lower than the regional average (23.6% per DHS 2012, 1% below regional average).
Jordan has also enacted laws on sexual harassment (Penal Code, Arts. 305 and 306), which outline
penalties for the offence of unwanted sexual contact. Penalties are increased if the perpetrator is an
employer or supervisor.
The environmental and social assessment (section 5.1) provides details on measures developed by
MSSRP to minimize or prevent SEA/SH within MSSRP and all activities funded by the project
including Hofa.
3.7 People with Special Needs

In this era, particularly in developing societies, and as a result of the rapid spread of information,
institutions and organizations have had to raise awareness and develop data collection methods to
keep pace with global developments to overcome current realities and address challenges and
obstacles for the persons with disabilities to reach their rights.
41
In Jordan, people with special needs forms an important percentage (11.1%) of the Jordanian
community, in which the Jordan Department of Statistics published statistics shows that out of every
nine people aged 5 and above in Jordan, one has impairment (functional difficulty).
MSSRP have addressed the importance of people with special needs inclusions in the sub-projects,
were the screening process of submitted projects from relevant municipalities, has clearly required
in Annex 5: Screening Checklist for Assessment of Environment and Social Impacts of the ESMF, that
any sub-project associated with any civil work involves new buildings or structures, or roads, that
will be accessed by the public must consider the needs of women, youth and disabled, where
technically and financially feasible.
Additionally, the Jordanian regulations have addressed the importance of having disabled people
friendly facilities in which The Code of Building Requirements for The Disabled (2018 Edition), is
representing the mandatory special foundations, standards, controls, and requirements that must be
available in public buildings and facilities to facilitate their use by persons with disabilities, hence all
designs approved by Jordanian responsible authority have passed all Jordanian National Building
Codes requirements including The Code of Building Requirements for The Disabled.
Furthermore, to ensure best conditions for disabled persons among all IF sub-project facilities,
MSSRP PMU have signed an agreement with the Higher Council for the Rights of Persons with
Disabilities (HCD), in which HCD will review all sub-projects designs and provide suggestion (if
applicable) to enhance design’s appropriateness to disabled persons and provide their accreditation
on the designs.
This agreement between MSSRP PMU and HCD, is considered the first of its kind in which HCD is
assigned to provide their accreditation, such activity is considered as a positive indirect impact of the
project in terms of empowering HCD and building their capacity in this regard.
Please see Annex 3 - HCD Recommendation
The project design considers the special needs of people with disabilities, in which the planning and
designing of the project took into consideration all measures to meet the various needs of traffic and
pedestrian traffic, ensuring the first priority for pedestrian movement, safe, easy access and smooth
movement for all users and people with special needs.
3.8 Vulnerable groups

The term "vulnerable groups" is usually synonymous with "groups at risk". As stated in Gender and
social inclusion Assessment document developed by MSSRP, “vulnerable refers to those who may be
more likely to be adversely affected by project impacts and/or more limited than others in their
ability to take advantage of a project’s benefits. These individuals or groups are also more likely to
be excluded from or unable to participate fully in the mainstream consultation process therefore
requiring specific measures and/or assistance to do so. Some groups that fall under this category are
youth, elderly, persons with disabilities, women, and refugees”.
3.9 Social conflicts

There are no significant social conflicts in the sub-project area (i.e. related to contestation over land
or natural resources). The sub-project takes place on municipal owned land within the municipality
of Al Wastyyeh. One of the main purposes of MSSRP is to alleviate the pressure placed on municipal
services and to enhance social cohesion through improved confidence in local authorities and
through economic opportunities for both Jordanians and Syrians.
42
Following the consultation session and scoping session conducted during the preparation of the
study, site visits, and upon further review of available relevant documents it was found that there is
no social conflict of any type within the project area.
Taking into consideration that the survey has covered all potentially affected community members
including residence of the surrounding houses, in which all of these stakeholders have shown
acceptance of the project as long as the municipality is ensuring the implementation of mitigation
measures highlighted in this study.
3.10 Cultural heritage

MEGA Jordan (the improved version of Jordan Antiquities Database and Information System JADIS)
was checked to verify the archaeological sites within the project area. It was found that a 57
archaeological site within Al- Wastyyeh district. However, the proposed project area would not have
direct lay within these areas, there is still a possibility to find archaeological artefacts during
excavation activities, in which the following sections discuss anticipated impacts on archeology and
the chance find procedure that to be followed by the relevant stakeholder.
43
CHAPTER 5 - ENVIRONMENTAL AND SOCIAL IMPACT ASSESSMENT
This section is discussing the identification and evaluation of anticipated impacts from Construction
of Hofa Public Park Sub-Project, and the suggested mitigation measures that avoid, or if avoidance
not possible, reduce potentially adverse social and environmental impacts to acceptable levels.
The Identification process of potential impacts (concerns), has taken into consideration the nature of
the activities associated with the project in addition to the concerns raised by relevant stakeholders
during the different consultation activities including the conducted survey in 12 October 2022. In
which all Potential interactions of these concerns were specified and evaluated with respect to the
following Valued Environmental and Social Components (VESCs):
 Socio-economic Conditions.
 Environmental impacts.
 Community Health and Safety (CHS)
 Occupational Health and Safety (OHS).
 Cultural Heritage
 Traffic impacts
The identification process was followed by the assessment of impacts’ significance that take into
consideration the likelihood and severity of each impact according to the following:
 The level of impact was ranked as 1 (low), 2 (moderate) and 3 (high).

 The likelihood of occurrence was ranked as a (low), b (moderate) and c (high).
 All interactions ranked 2b, 2c, 3a, 3b and 3c may have environmental and social impacts and
will be assessed in the ESMP study.
Due to the nature of the project the vast majority of impacts were found to be during the
construction phase, while operation phase concerns are limited to cleaning and maintenance
activities.
The data shown in Table 5-10 and Table 5-11 summarize all identified concerns and its relevant
VESCs in addition to impact magnitude during project different phases.
Table 5-10: Relevant concerns and its impact during construction phase
Risks and Impacts Relevant VESCs Impact Magnitude
Water Resources pollution CHS 2b

Environmental impacts 2b
Biodiversity 2b
Improper disposal of construction CHS 2b
waste
OHS 2b
Biodiversity 1b
Dust emissions OHS 2b
Biodiversity 2b
CHS 1b
44
Gaseous emissions from CHS 1b
construction equipment and
OHS 3b
transportation vehicle
Biodiversity 2b
Vibration from construction CHS 1b
equipment and transportation
OHS 3b
vehicle
Biodiversity
Improper disposal of domestic CHS 1b
wastewater generated from
OHS 2b
restrooms and washing facilities
for workers Environmental impacts 1b
Biodiversity 2b
Traffic conjunctions due Socio-Economic impacts 1b
transporting of staff, equipment
CHS 2b
and materials
OHS 1b
Disruption of normal traffic flow Socio-Economic impacts 1b
or temporary road closures near CHS 2b
the park during construction.
OHS 1b
Inadequate signage or safety Socio-Economic impacts 1b
measures to guide drivers and
pedestrians around construction CHS 2b
zones, leading to accidents or
confusion.
OHS 1b
Improper disposal of metallic oils OHS 3b

from machineries and vehicle
CHS 1b
Biodiversity 2b
Unforeseen discovery of Cultural heritage 3c
archaeological artifacts, historical
remains, or cultural heritage objects
during construction.
Potential damage or destruction of Cultural heritage 3c

cultural heritage due to excavation,
construction activities, or improper
handling.
Lack of awareness or knowledge Cultural heritage 3c

regarding the significance and
preservation of cultural heritage
among construction workers.
Lack of compliance to laws and CHS 3c

regulations by subcontractors (if
OHS 3c
any)
Environmental impacts 1c
Socio-Economic impacts 3c
45
Cultural heritage 3c
Biodiversity
No evaluation of work OHS 3b
environment and associated risks
Lake of personal protective OHS 3c
equipment (PPEs)
Improper disposal of waste OHS 3b
generated from workers
CHS 1b
Biodiversity 2b
High noise levels CHS 2b
OHS 3b
Inefficient grievance mechanism Socio-Economic impacts 3b
OHS 3b
Child labor Socio-Economic impacts 2b
Labor
Sexual Exploitation and Abuse Socio-Economic impacts 2b
and Sexual Harassment (SEA/SH)
OHS 2b
Lack of transparency in Socio-Economic impacts 2b

employment process
Unequal employment Socio-Economic impacts 2b

opportunities for women and
people with disabilities
Lack of friendly workplace Socio-Economic impacts 2b

environment for women and
people with disability
Lack of access to employment Socio-Economic impacts 2b

opportunities for Syrian refugees
Inadequate consideration for Socio-Economic impacts 2b

accessibility requirements,
limiting the participation of
people with disabilities.
Socio-Economic impacts 2b
Insufficient amenities or facilities
to accommodate diverse user
needs and preferences.
Causing nuisance to wild habitat Biodiversity 3c
Table 5-11: Relevant concerns and its impact during construction phase
Concerns Relevant VESCs Impact Magnitude
Improper disposal of maintenance CHS 2b
46
waste OHS 2b
Biodiversity 2b
Lack of transparency in the Socio-Economic conditions 2b
Employment process
Accumulation of solid wastes from CHS 1b
park visitors
Biodiversity 2b
Improper management of organic CHS 2b
waste from (ex. trimming trees)
Improper disposal of domestic CHS 2b
wastewater generated from
Biodiversity 2b
restrooms
Potential injuries OHS 2b
CHS 2b
3.11 Socio-Economic
The impact assessment process has addressed the following concerns associated with construction
phase:
 Lack of compliance to laws and regulation by sub-contractors (if any)

 Improper grievance mechanism
 Child labor
 Lack of transparency in employment process
 non-equal employment opportunities for women and people with disabilities
 Do not provide a workplace friendly environment for women and people with disability
 Not providing employment opportunities for Syrian refugees
During the operation phase the following concerns were identified:
● Proper waste management to handle increased waste generation from the park's amenities
● Increased demand for park maintenance and cleaning activities.
Indirectly the project might have positive impacts on commercial activities around or on the way to
the park as a result of the increasing number of park visitors, additionally, business opportunities
could also be generated around the park.
3.11.1 Employment
Impact Assessment
The analysis of potential impacts as a result of project implementation, shows that the project is
associated with several negative and positive impacts, the positive impact during the construction
phase is associated with the temporary job opportunities to be generated from project activities, in
which all of these jobs will be filled from the local community of Al-Wastyyeh while providing special
47
quota for vulnerable groups such as women and people with special needs, in addition to Syrian
refugees which will provide an opportunity for social inclusion for this group with its hosting
community.
Mitigation Measures
However, the project is considered to have a strong positive impact, it is important to ensure fair
and transparent employment process, this process will be managed by ILO, in which unskilled staff
will be chosen randomly from a data bank that to be developed by ILO, in which ILO will provide the
contractor with required amount of personnel.
As per the skilled personnel, another data bank will be developed by ILO that include all specialties
that might be required in this project, where upon the request of the contractor, who will determine
the numbers and specialties needed, ILO will provide the contractor with 3 candidates for each job
opportunity, and he will interview them and chose the best candidate for each job.
The priority for employment will be for women, youth and those with special needs and addressing
barriers for women, young people and those with special needs to access economic services and
opportunities where the proposed project will meet the needs of the local community in an
innovative way.
Finally, ILO will ensure fair distribution of jobs between community members in which 30% of the
new jobs will be given to the Syrian refugees compared to 70% for Jordanians, additionally ILO will
ensure that a special quota shall be giving to women and people with special needs.
The following mitigation measures should be addressed by the contractor:
 Equal remuneration: Equal remuneration for men, women, Syrian workers, and people with
disability for work of equal value
 Minimum age for work is 18: Ensure that no juveniles under the age of 18 are engaged in
this work. Note: Although the Section 74 of the Jordanian Labour Code allows in certain
cases the employability of juveniles aged 16-17, for the purpose of this project no one under
the age of 18 will be permitted to be employed, as the nature of the infrastructure work may
risk the health and safety of children.
 Equal employment opportunities for Women: The contractors are required to allocate at
least 10% of labour days to female workers
 Employment opportunities for people with disability: The contractors are required to
allocate at least 3% of labour days to persons with disabilities.
 Employment of Syrian refugees: The Contractor will recruit 30% of workers from the Syrian
nationality. The Contractor will secure their work permits from the local department of
Labour
 Task-based daily wage: To ensure that all workers, independent of their sex, ethnicity or
mental or physical condition, receive the same salary for the same type of work done
Additionally, whereas applicable, the contractor is obligated to follow all measures highlighted in the
draft Supplementary Particular Conditions developed by the International Labor Organization (ILO),
as described in Annex 8 of the ESMF document.
During operation, the expected job opportunities that to be generated has to filled in coordination
with ILO to ensure transparency and inclusion of all community categories.
Please see Annex 4 - Supplementary Particular Conditions
48
3.11.2 Child Labour
Although the Jordanian law allow work for children between 15-17 years old in special cases, MSSRP
is collaborating with the International Labor Organization (ILO) to ensure proper labor and working
conditions. The ILO has developed specific “decent working conditions” including child labour which
have become an integral part of the standard bidding documents under the project, and will be
applied to this sub-project. These conditions clearly prohibit the employment of workers under the
age of 18 years old, in which the contractor must comply with these requirements.
3.11.3 Vulnerable Groups
Impact assessment
According to the social assessment for this sub-project, female youth was recognized as a vulnerable
group. It is important to address gender inequalities and ensure equal opportunities for all
individuals, regardless of their gender. If female youth are unable to use a multi-purpose field while
male youth can, it indicates a disparity in access and opportunities. This situation can contribute to
the vulnerability of female youth and limit their participation in physical activities, sports, and other
recreational opportunities.
Mitigation Measures
To address this issue, it is crucial to promote gender equality and create inclusive spaces where both
male and female youth can engage in various activities. Here are some measures that can be taken:
 Pre-arrangements with the municipality: Arranging specific times for female youth to use the
field can help create a safe and supportive environment for them. This can encourage their
participation in sports and physical activities.
 Awareness and education: Raise awareness about the importance of gender equality and the
benefits of providing equal opportunities for all youth.

3.11.4 Social Conflict
Although the assessment process shows that the project is not associated with any social conflict, it
is important to note that the project relevant stakeholders (Contractor, Municipality, PMU, etc.)
should comply with MSSRP GRM discussed in the following section 7.2.1.
3.11.5 Gender and Social Inclusion
Impact Assessment
Since ratifying numerous international human rights conventions to ensure equality and non-
discrimination on the basis of gender, Jordan has recently made significant commitments to the
achievement of gender equality at both the national and international levels. Additionally, the
National Strategy for Women in Jordan (2020–2025) was approved, reinforcing the Jordanian
Government's commitment to empowering women and protecting their rights as well as signaling
the Government's commitment to adolescent girls. Despite Jordan's concerted efforts, the review
process must be finished to guarantee that no legislation has any provisions that discriminate
against women. Women's economic involvement and violence against women are two major
obstacles to achieving gender equality and social inclusion.
Mitigation Measures
49
The MSSRP is working to make sure that social inclusion and gender equality are mainstreamed
throughout all aspects of the Project and that the procedures followed in the identification,
selection, and implementation of municipal services and sub-projects fully account for the needs of
women, men, boys, and girls, as well as vulnerable groups in the communities being served. This
responsibility has been assigned to the PMU's gender specialist, who is also in charge of the gender
capacity-building program that will be provided to the project's employees, pertinent clients and
stakeholders, host communities, including Syrian refugees, NGOs, women, men, and youth.
Additionally, the project set a goal of allocating 30% of municipal grants (MG) and innovation fund
(IF) funding to initiatives focusing on women and young people, therefore the contractor and
operator should comply with social inclusion instructions, polices, or instruments developed by
PMU.
3.12 Environmental Impacts

3.12.1 Air Quality
Impact Assessment
There are many processes that could cause dust emissions during the construction process of Hofa
park, and the associated activities with site preparation and the accompanying excavations activities
and backfilling, construction materials transporting and mixing on-site, soil piling and improper
management of construction materials, etc. Also, gaseous air pollutants and dust will be emitted
from the vehicles and other construction machinery.
It is expected that dust, soot and other gaseous pollutants such as Sulfur Dioxide (SO2), Carbon
Monoxide (CO), Hydrocarbons (HC) and Nitrogen Oxides (NOx) will be emitted from the proposed
project activities mainly from the construction machinery during the construction phase. Total
Volatile Organic Compounds (TVOCs) could be also released from coating activities and asphalt
paving, which could also participate in the odor issue.
Dust enters the body through inhalation, swallow or skin absorption. Dust could be annoying,
unpleasant, destructive, harmful, toxic or carcinogenic. The effect of the dust depends on the
particle size, composition, period of exposure and the size of the dose.
Soot (diesel soot) which is emitted from the construction machinery as well as from transport trucks
has negative health effect, especially on the lungs and cardiovascular system. Soot could increase
the possibility of allergies, asthma attacks and bronchitis, in addition to increase the risk of heart
attack and lung cancer.
Sulfur Dioxide (SO2) is an irritant gas that affects the human health, mainly due to its high-water
solubility on the mucous membranes of the respiratory tract and eyes. It affects adversely the
respiratory system. More than 99% of the sulfur dioxide will be absorbed by the nasopharynx in case
of nasal breathing. High sulfur content in the diesel may result in the release of SO2.
Carbon Monoxide (CO) is produced by incomplete combustion; therefore, it can be found in the
vehicle and machinery off-gas. The gas is colorless, odorless and lighter than air. The gas can bind
with the blood instead of oxygen with symptoms including headache, fatigue, dizziness, nausea and
vomiting. In extreme cases, impaired consciousness and cramps occurred. CO is also involved in the
photochemical formation of ground-level ozone.
Nitrogen Oxides (NOX) have adverse effects on the eyes, mucous membranes and lungs, causing
diseases such as bronchitis, allergies, irritation, and pulmonary edema.
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Hydrocarbons (HC), especially the Poly-Aromatic Hydrocarbons (PAHs), frequently absorbed to
particulate matter (diesel soot). Some of the PAHs are carcinogenic. More than 100 different PAHs
are produced as a result of incomplete combustion of fossil fuels.
During construction phase, the air quality impacts is considered temporary for the duration of
construction activities, noting that the activities are away from receptors. While the impact on air
quality during operation is considered to be since the project will be associated with planting of
several trees.
Mitigation Measures
The following mitigation measures are suggested to avoid, or if avoidance not possible, reduce
potentially adverse social impacts to acceptable levels:
 Dust resulting from construction activities

o All active construction areas shall be wetted slightly to reduce dust generation.
Wetting process depends on the type of operation and on the wind speed
o The paved roads and areas shall be cleaned from the visible soil carried out by
construction activities on a daily basis
o The unused materials piles shall be covered to minimize dust resulting from the
wind, and they shall be removed promptly
o All trucks hauling soil, sand and other loose materials shall be covered well.
o Regular visual assessment of dust emissions shall be applied
o The unloading of loose solid materials from the trucks at site shall be managed well
to avoid dust emissions, such as applying the most appropriate angle of unloading as
well as the area shall have walls against wind direction.
 Machinery and vehicles shall not be left idling for long periods if they are not in use (> 5
minutes)
 It is necessary to monitor vehicular emissions regularly and to conduct periodical
maintenance of construction vehicles and machinery, in order to reduce their emissions to
comply with the limits of national and international standards.
 All related air quality risks should be addressed in the OHS plan along with its appropriate
mitigation measures (ex. PPEs)
3.12.2 Water Resources
Impact Assessment
The analysis of potential impacts as a result of project implementation, shows that the project will
not have significant impacts on water resources, however, the following concerns are still need to be
considered:
 Possible impact on water consumption

 Possible Impact on the groundwater basins due to leakage of any harmful residues,
wastewater, fuel or other oil-related product
Mitigation Measures
However, impacts assessment process indicated for low significance on water resources during the
different project phases, water resources have significant importance due to the national water
status, therefore, the following preventive measures is suggested to protect water resources from
any potential damage:
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 The contactor shall use temporary tanks for water that will be filled by water tankers
depending on water consumption in the project during the construction phase.
 Any spilled chemical shall be immediately collected and disposed of in appropriate manner
 Contractor shall ensure fuel containers are sealed after use and stored in an area with
impervious surface
 Maintain all machinery, equipment and vehicles within the site in order to avoid any leakage
3.12.3 Noise
Impact Assessment
Exposure to noise is known to affect hearing and might cause gradual hearing loss due to frequent
exposure to high noise levels, additionally, Excessive exposure to noise is associated with several
health issues that contribute to stress related diseases including high blood pressure and coronary
artery disease.
Exposure to noise as a result of this project is limited to construction phase, where high level of
noise is expected to be generated as a result of excavation and construction machinery that to be
used such as graders, backhoes, jackhammers and tankers
However noise during construction phase is considered of low significance due to its temporary
nature and that the activities are away from receptors, It is important to mention that noise
generated from transportation activities of construction materials and machinery during
construction phase (ca. 90 dB(A)) will contribute to increasing noise level along its routes of
movement, which might include sensitive receptors such as schools and hospitals, hence appropriate
mitigation measures should be applied to avoid or reduce such impact.
As per the vibration, studies show that exposure to hand-arm vibration from equipment could lead
to different negative health effects of the workers, such as on the perfusion, nerve function, bone
and joints (European agency for Safety and Health at Work, 2011, Bilbao)
Vibration in general is transmitted through the ground and decays with increasing distance from its
source. For this reason, the effects of vibration can be reduced by increasing the distance between
the vibration source and the receiver.
Mitigation Measures
 All equipment, machinery and vehicles shall be maintained in line with manufacturer's
recommendations to meet relevant standards in terms of noise level.
 The vehicles, machinery and machines shall be used responsibly, e.g. machines and vehicles
shall not be left idling for long periods if they are not in use (> 5 minutes).
 The transportation activities shall be performed during day time only if the route goes
through residential areas. Night time and weekend day shall be excluded
 Whereas applicable, for transportation materials and equipment; the contractor shall avoid
routes that include sensitive receptors.
 All employees should be provided with appropriate hearing protection equipment
 Shock absorption measures should be used during equipment installation.
 Vibration isolation elements for mechanical equipment are recommended to be installed.
 All related noise and vibration risks should be addressed in the OHS plan along with its
appropriate mitigation measures (ex. PPEs)
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3.12.4 Waste Management
Impact Assessment
During construction
The maximum amount of domestic waste expected to be generated by workers during construction
phase could reach 20 kg per day depending on the number of workers simultaneously existing in the
working site, this figure was estimated based on the expected number of workers during this phase
is expected to reach 20 employees. However, the exact amount of waste generated from workers on
daily bases shall vary from day-to-day depending on the number of workers in the site.
As per the construction waste, the effect of excavated soil (debris), and the residues of the building
materials on public health depends on how these wastes are managed and disposed-off, in case of
improper management these wastes might become a hospitable environment for rodents, insects
and reptiles which considered a public health issue.
The hazardous waste during construction phase is commonly associated with oils, fuel and
consumables used for construction machines and equipment, in which spillage of these materials
might cause public health risk if not managed properly. Additionally, some construction waste might
also be considered as hazardous waste such as paints, solvents, etc. as well as empty containers of
these materials. Improper management of these materials might cause a public health issue.
During Operation
The types and quantities of wastes associated with the operation phase, is generally varies from
those associated with construction phase, in which the following waste categories are expected to
be generated during operation:
 Domestic wastes from park visitors and staff

 Maintenance waste
Improper management of waste will generate public health issues, such as odor, rodents, insects,
etc.
Mitigation Measures
During Construction
 Some of the waste could be avoided by good planning during pre-construction phase and
follow waste minimization hierarchy (avoid, minimize, reuse).
 Resulted cut materials shall be tested for possible use as backfill material, sub-base or base.
 All excavation surpluses shall be disposed of from the working site
 All domestic solid wastes shall be collected in compatible closed containers and then
transferred frequently to the authorized waste disposal site with prior coordination with the
relevant authorities
 Throwing away any type of waste is strictly forbidden as well as burning any type of waste.
 Littering shall be prevented, even during the transport activities
 All machines shall be regularly maintained to avoid any oil spillage
 A specified area shall be prepared for maintenance work with containment area, which shall
be impervious to collect any oil spill
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 Waste oil generated from the construction machinery and vehicles shall be collected and
managed according to “Management and Handling of Used Oil Regulations (2014)” issued by
the Ministry of Environment.
 All hazardous wastes generated from the construction machinery and vehicles shall be
collected and managed according to the Instructions of Hazardous Waste Management and
Handling (2019) issued by the Ministry of Environment
During Operation
 Sufficient number of waste containers with proper distribution and capacities should be
made available
 Al- Wastyyeh municipality is responsible for collecting wastes on regular bases
 For organic waste, it is recommended to study the possibility of turning this waste into
compost as a recycling option.
 The municipality is advised to study recycling options for domestic wastes
 Municipality is advised to raise awareness among park visitors towards solid waste
management and minimization.
 Maintenance waste should be kept minimum as possible
 Different waste streams shall be disposed of responsibly, requiring safe and secure waste
collection, e.g. not vulnerable to scavengers and being blown away by high wind.
3.12.5 Wastewater Management
Impact Assessment
The amount of wastewater generated from worksite on daily basis is variable, in which it depends on
the total number of persons in the worksite, the maximum expected wastewater generated could
reach 4 m3 per day considering that 20 employees are in the worksite. Improper disposal of
wastewater could generate public health problems.
The amounts of waste water generated during operation phase are dependent on numbers of park
visitors in addition to visit duration.
Mitigation Measure
During Construction
 Mobile toilets with water basins as well as shower rooms shall be available to be used by the
workers during construction
 The domestic wastewater generated by the workers shall be collected in (septic) tanks and
then transported to the nearest wastewater treatment plant
During Operation
 Wastewater generated during operation phase, should be collected and disposed of in

accordance with applicable national regulation
 The municipality should study the possibility of connecting park facilities to sewer system
network.
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3.13 Community Health and Safety
Impact Assessment
The public could be affected during the construction phase by the generated dust and noise, traffic
accidents due to increased traffic movement.
To avoid any possibility of risk from interaction of construction crews with the public, it is important
to ensure proper awareness of workers about the nature of the local community culture and the
limitation of interaction with the local community.
Mitigation Measures
 The Contractor shall be responsible for the safety and health of people, properties and
communities who may be affected by the Works.
 The Contractor shall take care not to interfere unnecessarily or improperly with the
convenience or safety of the public or with access to and use and occupation of all roads and
footpaths, homes and businesses, regardless of whether they are public or in the possession
of the Employer or others.
3.13.1 SEA/SH
Impact Assessment
In assessing risks related to SEA/SH, the MSSRP project has considered the guidance of the World
Bank’s Good Practice Note on Addressing SEA/SH Risks in Investment Project Financing Involving
Major Civil Works6. A project-level SEA/SH risk assessment was conducted as part of the Project’s
Gender and Social Inclusion Assessment (May 2020) and identified the following key risk factors:
 The geographically dispersed nature of the sub-projects has the potential to give rise to
situations of SEA/SH. MSSRP sub-projects are by nature, related to roads, parks, and
infrastructure that can be in close proximity to schools and areas used by women, children,
and other vulnerable groups on a daily basis. These sub-projects are scattered across 28
participating municipalities (PMs) throughout Jordan. Other project activities that routinely
involve women from the community, include stakeholder engagement sessions, that may be
led by the municipality, the Local Development Unit (LDU), or the PMU.
 The project’s target population includes Syrian refugees, 80% of which live outside camps
living in host communities targeted by MSSRP. Refugees are considered vulnerable
populations for SEA/SH risks.
 The small, dispersed works and activities under the project makes it difficult to monitor SEA
across the full span of works and activities. MSSRP sub-projects are undertaken by
contractors and sub-contractors hired by the municipalities and workers are hired locally
(ILO supports labor-intensive work programs). The sub-project are supervised by municipal
engineers and the PMU, and the project also engages youth from the community as
monitors. Women are generally poorly represented in the contracted workforce of the
project. Although cultural norms support highly gender segregated work areas and
6
Environmental & Social Framework for IPF Operations Addressing Sexual Exploitation and Abuse and Sexual
Harassment (SEA/SH) in Investment Project Financing involving Major Civil Works (February 2020)
https://thedocs.worldbank.org/en/doc/632511583165318586-0290022020/original/
ESFGPNSEASHinmajorcivilworks.pdf
55
environments, there are instances where women might be in unsupervised environments,
for example, female engineers at the worksite.
Overall, the SEA/SH risk rating for the project is low. However local capacity to prevent/respond to
incidents is considered limited and needs to be bolstered. MSSRP has developed a GBV Action Plan
at project level and builds upon the Gender and Social Inclusion Assessment (GSIA, May 2020)
conducted for the Municipal Services and Social Resilience Project and includes key SEA/SH Risk
Mitigation and Response Measures in line with the World Bank Good Practice Note (February
2020).The SEA/SH Risk Mitigation Action Plan, which the projects intends to disclose soon, focuses
on key actions that are in place currently and to be undertaken immediately within the remaining
project implementation duration.
Mitigation Measures
The project has adopted a Code of Conduct for all project staff, consultants, PMs and contractors.
The Code of Conduct for project staff, consultants and PMs is called the Commitment Letter and is
appended in Annex 5. The contractors (including those working on Hofa) are obliged to adopt a
Contractor’s Code of Conduct that is included in the bidding documents and are required to enforce
it for their workers.
Additionally, a “Supervision Strategy and Guiding Procedures” for monitoring adherence to the
Commitment Letter (CL) for Employees, Consultants, Contractors and Participating Municipalities
regarding Gender Based Violence - Sexual Exploitation and Abuse/Sexual Harassment” has been
developed for the MSSRP and will be applicable to this sub-project.
Another tool to ensure a proper work environment, free of SEA/SH problems, the PMU has assigned
a third party with a hotline to handle any SEA/SH cases related grievances, which will be available for
all project staff and beneficiaries in the project area, including Hofa. This will allow any complaints to
be handled confidentially using a survivor-centered approach. The GRM Focal Points in each
municipality and the PMU will be trained on specific protocols for referring complaints
The SEA/SH hotline information will be posted at Hofa Park sub-project site (+962 777 387 221). This
hotline will serve the sub-project until the closing of MSSRP. The municipality would have to provide
GBV mitigation measures beyond MSSRP project.
Please see Annex 6 - MSSRP GBV Action Plan
3.13.2 People with Special Needs
However, MSSRP through its screening process have ensured addressing the special requirements of
people with special needs in the selected sub-projects including this sub-project, it is important to
highlight the owner and contractor must ensure that any building or infrastructure to be barrier free
during the different project phases, more over the contractor must ensure the following:
 Accessible parking spaces

 Accessible entrance/door
 Ramps at correct height
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3.13.3 Potential Injuries
Impact Assessment
Due to the nature of the park and the expected activities that to be associated with its operation,
park user’s safety should be addressed. However, the expected impact of injuries is low, a proper
mitigation measures should be addressed to avoid any potential of injuries.
It is worth mentioning that such impact is restricted to operation phase sense no public visits will be
allowed during construction phase, and the injuries risks associated with workers during
construction are covered in the OHS plan.
Mitigation Measures
The following mitigation measures should be addressed by park operator (Municipality):
 Availability of first aid kits
3.13.4 Sub-Contractors compliance
Impact Assessment
The contractor might consider sub-contracting some activities during the construction phase, where
these sub-contractors might cause public health issues in case of not complying with applicable laws
and regulation in addition to measures outlined in this ESMP study.
Mitigation Measures
 The contractor is responsible that all activities carried out is under his direct supervision, in
which he will be responsible for any violation done by his staff or by other sub-contractor
staff
 All relevant measures highlighted in section 5.1 must be followed by the contractor, workers
and any third party associated with construction activities (sub-contractors, service provider,
etc.)
3.14 Occupation Health and Safety

3.14.1 General Worksite Safety Management
Impact Assessment
Project’s nature, indicates that the significant occupational relevant issues will be restricted to
construction phase, in which during the operation phase the level of safety risks is low except those
related to maintenance activities and potential injuries of park staff.
Understanding of risks associated with workplace environment, is critical for ensure safety of
workers with worksite, in which work injuries might results due to improper management of safety
issues within worksite, the nature of risks varies depending on the activities’ nature, however for this
project the anticipated risks were found to associated with the following activities
 Electric works
 Excavation works
 Construction works
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 Working at height
Mitigation Measures
The contractor should develop an occupational health and safety (OHS) plan to prevent such injuries
and suggest mitigation measures in case of incidents. Workers and employee’s safety will be taken
into consideration to ensure that accidents are avoided during the construction phase.
The to be developed OHS plan should consider specific work conditions and its associated risk and
appropriate mitigation measures, such as electric works, excavation sites and working at heights,
additionally the OHS plan should include the following:
 Identification and assessment of potential risks

 Each identified risk should be associated with appropriate mitigation measures
 Assigning HSE officer
 Life and Fire Safety (L&FS) Master Plan identifying
o Major fire risks,
o Applicable codes, standards and regulations, and
o Mitigation measures
 Safety and health induction
o The Contractor shall be responsible for the safety of all activities on the Site. He/she
shall provide all personnel on site with adequate safety protection equipment and
clothing, as appropriate to the work being performed.
o The Contractor shall provide instructions on Occupational Health and Safety as part
of the induction process for new workers.
o The Contractor may organize campaigns for enhancing safety awareness among the
workforce on site and regarding general health issues. The Contractor shall allow his
staff to attend to these campaign events during normal working hours and without
deduction of pay.
o The Contractor, shall ensure, so far as is reasonably practicable, that the workplaces,
machinery, equipment and processes under their control are safe and without risk
to health, and that the chemical, physical and biological substances and agents
under their control are without risk to health when the appropriate measures of
protection are taken; and provide, where necessary, adequate protective clothing
and protective equipment to prevent, so far as is reasonably practicable, risk of
accidents or of adverse effects to health.
o Contractors shall provide at all times instruction on safety and health procedures to
all personnel during the work operations on sites.
o Contractors shall establish a program of inspections of work activities, locations and
workers to assess safety practices and conditions against contractual requirements.
 Social Security or Workers Insurance
o The Contractor shall register all workers in the national Social Security Scheme and
pay the required contributions of the worker and organization to cover the working
period.
o The Purpose: to provide financial backing to any worker who gets hurt, disabled or
loses their life due to a work-related accident.
o Note: The insurance needs to be valid for the entire duration of the works. The
insurance should cover all work-related accidents including the transportation to
and from the work site.
 Drinking Water: The Contractor shall provide access to safe and clean drinking water with
sufficient quantities (2 Liters per person per day) to prevent heat stress, heat stroke,
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hyperthermia and the medical condition of dehydration. These are all threats to workplace
safety, especially in settings where employees may be working at very high or low
temperatures, or outside
 Toilet and Washing facilities: The Contractor shall provide adequate toilets and washing
facilities for workers.
 The contractor must ensure the safety of working site, as it will not be accessible by any non-
authorized personnel.
The OHS plan should be revised and approved by PMU.
Emergency Management Plan (EMP)
During the operational phase, it is crucial to have EMP in case of an accident, as it helps prepare for
an emergency by identifying risks to critical areas and how to best protect them. The PMU will
provide training for all PMs in order to be able to prepare an appropriate EMP for all sub-project,
during the training an EMP table of content will be prepared. All prepared plans will be reviewed and
accredited by the PMU.
In addition, the Employees are expected to have a training course for emergency situations and they
shall be trained to an Evacuation plan in case of Natural Risks.
In order to avoid these risks, the following mitigation measures are expected during construction
phase:
● Implement strict safe system of work (work permit system, risk assessment, site inspection
by safety team and managers)
● "Directorate No. 9 “Health and safety mitigation procedures to reduce spread of COVID-19”
by MoL, April 2020 or any amendment to this Directorate. These comprehensive procedures
apply to all industrial establishments and non-industrial according to the facilities of the
institution.
The Contractor(s) must ensure the following:
The ESMP suggested mitigation and monitoring measures to assure a safe environment for the
workers and the public including preparation of OHS plan by the contractor and approved by PMU.
3.15 Cultural Heritage

5.5.1 Archeological heritage
Impact Assessment
Although the project will not take place within any designated physical cultural resources sites, there
still a possibility that during excavation activities, to unexpectedly find buried physical cultural
resources.
During operation phase, the project is not expected to have a direct impact on the archaeological
sites in the area since the project does not directly cross over any archaeological sites.
Mitigation Measures
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If any chance finds are encountered during implementation, the contractor is obligated to follow the
national procedures and the national procedures for archaeological chance finds will be followed
during implementation.
It shall also be the Contractor's responsibility to notify the supervisor of the Cultural resources
Management Office of the Department of Antiquities of antiquities are encountered in any era
during construction, and Clause" V of the General Conditions of contract must be closely observed
and also specifications set in articles 15 of the antiquities law No. 21. (1988).
Although the likelihood of finding any artefacts is low, as per the law above, MoLA, CVBD, the
municipality and MSSRP is required to be aware that if an item of archaeological significance is
discovered they are required to notify the DoA. And it shall be their responsibility to ensure that the
contractor, in case of Chance Find, shall stop all works and notify DoA.
The Contractor shall seek the written approval of the DoA before the removal of any chance find
building, foundation, structure, fence and other obstruction over 50 years old, any portion of which
is close to the site. All designated salvageable material shall be removed, without causing
unnecessary damage, and in sections or pieces, which may be readily transported, and shall be
started by the contractor at approved locations, for later use or possession of the department of
Antiquities
If any site found during construction and is damaged by construction activities, the Department of
Antiquities will assess the discovered remains and may carry out an emergency salvage excavation.
Salvage excavation means archaeological excavation conducted during construction phase. It should
be conducted only when an archaeological site is found by accident (chance find) during
construction. Given the short time available for a salvage excavation, this type of work should be
avoided.
The available short time for salvage excavations cannot be considered an authorization to destroy
the discovered remains or site. Since each site must be given proper consideration and analysis
before its destruction can be authorized.
It is the responsibility of the contractor to follow the above-mentioned procedure as required by the
Jordanian laws and integrate it with the procedure highlighted in Annex 7.
Please see Annex 7 - MSSRP Chance Find Procedure
5.5.2 Social culture
Impact Assessment
According to the social assessment for this sub-project, female youth was recognized as a vulnerable
group. Furthermore, allocating a park to be mainly used by male youth is a practice serves as a way
to maintain the traditional norms and customs of the community. It's worth mentioning that Hofa is
a rural area in Jordan known for its conservative community. Due to its conservative values, there is
a cautious approach to mixing between males and females, especially in public places. In rural areas
in Jordan and Hofa is not an exception, it is common for male youth to be restricted from entering
certain venues such as parks and malls unless accompanied by female family members.
Mitigation Measures
the municipality.
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3.16 Impact on Traffic
Impact Assessment
Based on the anticipated construction activities, the rehabilitation and maintenance tasks are
relatively straightforward and do not involve complex operations. This indicates that the need for
equipment, workers, and vehicle transportation will be minimal. However, specific measures will be
implemented to ensure that any potential impact on traffic is effectively addressed and mitigated.
The MSSRP is currently developing “The Traffic and Road Safety Guidelines” which will be
implemented for all the MSSRP sub-projects.
This Guidelines will cover all Road and traffic and pedestrian safety risks, traffic and pedestrian
safety features in the project design, pedestrian crosswalks, traffic lights recommended for accessing
the site safety.
Mitigation Measures
During construction:
Increased traffic loads (machinery, equipment, labor…) are expected, which will cause inconvenience
for the drivers and the residents of the households along the road.
It is the responsibility of the contractor to address the following mitigation measures:
 The Contractor shall submit prior to the start of any work a traffic management plan for the
PMU approval. The traffic plan shall include all necessary measures to keep pedestrians and
vehicles away from each other and from the location of work signs and equipment in order
to reduce the risks of accidents. Upon the approval of the traffic plan, the Contractor shall
abide by the measures of the plan which also should include:
o Monitor and investigate complaints and propose appropriate mitigation measures.

o Trucks and involved vehicles should follow specific & identified truck ways.
o Designate a traffic officer and flagman to warn of dangerous conditions (if required
for 24 hours/day).
o Protect all sites and open excavations with barriers and signs to protect pedestrians
and to prevent vehicles damaging the work or falling into excavations.
o The contractor shall comply with all applicable laws regarding road safety and
transport.
o Report all traffic incidents and accidents to the Engineer.
During operation phase:
The project provides parking lots for incoming visitors. The traffic and pedestrian safety risks, traffic
and pedestrian crosswalks, safety features and traffic lights are considered in the project design. The
operator (Owner) is responsible to review and monitor the traffic during the operation phase of the
project and he is responsible of conducting the appropriate measures to ensure the avoidance or
minimizing any adverse impact on traffic during the operation
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3.17 Project Design and Recommendation
Impact Assessment
The safeguards team, in collaboration with the Royal Society for the Conservation of Nature (RSCN),
conducted a comprehensive review of the Hofa Park Sub-Project design. This review aimed to ensure
safety, sustainability, environmental friendliness, and accessibility for individuals with special needs.
One critical aspect of the review focused on the accuracy and completeness of the topography
survey, particularly the benchmark. The accuracy of this survey is crucial to ensure that the park
design complies with engineering standards and regulatory requirements. Therefore, any missing
details regarding the benchmark were identified during this assessment.
Concerns were also raised regarding the safety and stability of the field and the proposed fill
material to be used underneath. However, after a thorough review of the design, it was concluded
that the retaining wall adjacent to the field would provide the necessary support. This retaining wall
was specifically designed to withstand the pressures and forces exerted by the fill material,
alleviating any concerns about the field's safety and stability.
Mitigation Measures
To address the identified issues, a new surveyor was assigned to conduct a fresh topography survey.
This new surveyor assessed the accuracy of the previous survey and identified any missing or
inaccurate information. As a result, an updated and more comprehensive topography survey was
provided, including all necessary details.
Furthermore, to mitigate concerns about the field's safety and stability, the retaining wall underwent
a cost-effective redesign that does not compromise its primary function of ensuring safety and
stability. Additionally, careful attention will be given to the selection of the fill material to ensure a
solid foundation and prevent potential issues such as settling or unevenness that could impact the
field's performance or safety. The tender documents specify criteria and characteristics that must be
met when choosing the fill material to ensure it aligns with the necessary standards for the project.
It's important to note that these mitigation measures will be closely monitored during
implementation, as they have been included in the project's monitoring plan to ensure their
effectiveness in addressing the identified concerns.
Additionally, RSCN has prepared a list of recommendations to ensure the aforementioned issues was
considered thoroughly in the design, the recommendations are concluded as follows:
RSCN Recommendation
# Topic Item
1 Road Safety and Traffic Management 1.1 Adding lighting poles and traffic reflectors that operate on solar
energy
3 The Field and Park 3.1 The use of lighting units that operate on solar energy around the
field, and the use of LED lighting units.
3.2 Use of energy-saving system in cooling and heating units (air

conditioners).
3.3 Adding extra seating areas around the field
3.4 Adding a net above the field to prevent the balls from getting
out the playground.
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3.5 Enhance the field slope
4 Landscape 4.1 Placing smart waste baskets based on recycling in the park
4.2 Commitment to the recommendations of the Higher Council for

Persons with Disabilities related to Landscapes
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CHAPTER 6 - ENVIRONMENTAL AND SOCIAL MANAGEMENT PLAN
(ESMP)
6.1 Introduction
The Environmental and Social Management Plan (ESMP) addresses the identified environmental and
social impacts of the proposed project. The ESMP suggest mitigation measures to prevent, reduce or
correct the negative impacts of project related activities, and enhance the positive effects of it. It
also includes the actions and measures to implement the suggested mitigation measures.
The ESMP shall be fully integrated in the construction contractor’s obligations to ensure the
fulfillment of environmental and social requirements. Monitoring measures are proposed to ensure
the implementation of the proposed mitigation measures and compliance with the applicable laws
and regulations. Moreover, the ESMP assigns the responsibilities and roles of the concerned parties
for implementing the measures proposed in the ESMP.
All mitigation measures included in the ESMP will be integrated in the MSSRP bidding documents of
this sub-project in addition to the Environmental, Health and Safety, and social mitigation measures
described in the Supplementary Particular Conditions of the Contract (PCC) (Annex 4 which was
prepared by ILO for the IF subprojects).
3.18 Objectives
The ESMP for the project has been prepared to prevent or minimize as much as possible the
negative impacts and enhance the positive ones during the project phases.
The main objectives of ESMP are as follows:
 To ensure compliance with relevant regulatory authorities as well as legislations.

 To undertake a monitoring program to assess the effectiveness of the proposed mitigation
measures in the ESMP and undertake the necessary changes in the mitigation measures or
construction activities.
 Provide a framework for the contractor who will carry out the construction works of the
project to set the necessary procedures, plans and instructions to manage the
environmental and social impacts.
 To provide main training required for all the project staff.
3.19 Implementation of the ESMP

3.19.1 Responsibilities
Contractor
The contractor shall undertake the construction works. He will be responsible for the following:
 Implementing all the mitigation measures, monitoring program and training as described in
the ESMP.
 Preparing and implementing the necessary plans as described in the ESMP such as
occupational health and safety plans.
 Preparing and implementing the necessary instructions and procedures.
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 Conducting inspections on all environmental, social, health and safety issues.
 Submit the audits reports to the PMU. Additionally, the contractor shall submit an
immediate report for certain cases such as serious accidents resulting in serious injury and
chance find.
 Raising environmental awareness among the workers by conducting awareness sessions.
 Ensure that all subcontractors that were hired by the contractor are following the ESMP by
carrying out regular inspections and raising their awareness on all environmental, social,
safety and health aspects.
MoLA/MSSRP PMU
In addition to its role in managing the day-to-day activities of the project, the PMU, which is an
extension of the Ministry is responsible for facilitating the monitoring activities to ensure proper
implementation of ESMP. PMU within MOLA, comprising of a Project Director, one Deputy Directors
(from MOLA), a Monitoring and Evaluation Expert and support staff are responsible for day-to-day
Project coordination, management and implementation oversight. This involves, inter alia:
● Providing support to the SC, planning and supervision of Project activities, coordination
amongst institutional partners and donors, organizing annual joint missions, etc.;
● Overall fiduciary oversight of the Project, including Project monitoring, financial
management (FM), audits, safeguards compliance, etc.;
● Project reporting to the Government and donors, including the preparation and
dissemination of Project progress reports;
● Project related information and communication activities; and
● Management and implementation of Subcomponent 2B, which involves building capacities

for emergency preparedness and risk management systems in Jordan.
CVDB: under a management contract and is responsible for providing
● Fiduciary support to the Project, including the preparation of withdrawal applications and
other financial requests.
● Procurement of works, goods and services for items that are beyond the procurement
thresholds set for municipalities under the current regulations.
● FM and reporting.
Procurement of annual audits for the entire Project, including expenses made under Component 2
and assurance audits of participating municipalities. CVDB assigns a nodal officer who acts as the
Deputy Director of the PMU and reports to the Project Director on the above set of activities.
International Labor Organization (ILO)
The main objective of ILO is to provide support to MSSRP by assess, monitor and increase the labour-
intensity of its capital investments, the Technical Assistance that shall be provided by ILO is as
following:
The development objective of the proposed ILO Project is “to help Jordanian municipalities address
the service delivery impacts of the Syrian refugee influx and support investments that generate jobs
65
and improve social and economic conditions of host communities” (which is consistent with the
development objective of the MSSR).
The immediate objective of the proposed ILO Project is “to support and build capacity in MSSRP and
its implementing agencies (Ministry of Local Administration) to assess, monitor and increase the
labour-intensity of its capital investments”
The outputs of the proposed ILO support will contribute to the overall MSSRP objectives whilst also
contributing to Decent Work Country program (DWCP) objectives
The outputs and activities of the proposed ILO project are set out below:
 Development of guidelines and specifications on labour-based methodologies for different

categories of works
o Production of guidelines and specifications including amendment of FIDIC Special

Conditions of Contract to cover labor-intensity provisions, decent work provisions
and safeguards (such as welfare, safety etc.)
o Review of MSSRP Operations Manual for coverage of the above.
o Propose social safeguards and mitigation measures for social impact on local
communities possibly resulting from labour-based works.
 Participation in Introductory Workshops on MSSRP (principles of employment generation

and LB methods)
o Introduction to concepts of optimal employment generation, viable use of LB

methods, decent work provisions and safeguards and operation and maintenance of
infrastructure assets
o Training to MOMA and municipalities on LB technologies.
 Capacity Building on Labour-Based Works Methodologies
o Carry out a Training Needs Analysis (focusing on Participating Municipalities (PMs),

and MOLA,)
o Provide Advice/training to MOLA, and PMs on coverage of employment generation
and optimization of LB issues in preparation of proposals and detailed designs,
application of guidelines, specifications and decent work provisions and safeguards
(including FIDIC Special Conditions of Contract) – including providing Training of
Trainer s for MOLA, and selected municipal staff, on related management and
guidance to provide to prequalified/interested contractors.
o Provide training for municipal Contract Engineers and consultants about preparing
Tendering Documentation using LBT clauses, specifications and decent work
provisions and safeguards (in relevant to applicable local contracting procedures)
 Support to municipalities in preparation of project proposals to ensure adherence to labour-

based approaches
o Support to MoLA in review of draft project proposal templates under municipal

grants and the innovation fund, with the view of introducing LB works methods.
66
o Support and training to municipal staff to scope their proposals taking into
consideration criteria and requirements with regards to LB employment creation
and labour-based works.
o Participate in the initial evaluation to appreciate which proposals are tentatively
acceptable under the innovation fund; provide pragmatic feedback for
correcting/enhancing the qualified proposals; and support with the evaluation of the
revised proposals
 Representation on Technical Review Committee (Innovation Fund)
o Screening and approval of proposals submitted by MSSRP PMs.
 Procurement and contract award
o Carry out a Training Needs Analysis (contractors)
o Provide Advice/training to short-listed contractors and works supervisors in

preparation of bids (to cover MSSRP requirements for LB methods, employment
generation and recruitment, guidelines, specifications, decent work provisions and
safeguards, and employment safety and labor rights and decent work standards)
 Implementation and Employment Monitoring and Reporting
o Capacity building of national partners including municipalities and MSSRP

o Mentorship of contractors, works supervisors and municipalities in viable application
of LB methods
o Developing a framework and recommendations for monitoring and reporting on
employment-generation (including percentage split between Jordanians/Syrians, use
of Egyptian labour, targets for participation of women and vulnerable groups and
proportions of locally recruited workers (in terms of definition of indicators e.g. work
days, labour as proportion of total intervention/contract value), compliance with
decent work guidelines and safeguards (including engagement of youth in
monitoring and reporting processes)
o Training for youth monitors (for employment generation issues) – including training
of trainers
 Employment Impact Assessment
o Study at municipal level on Employment Impacts
o Dissemination of findings
 Oversight and technical backstopping
o Regular (weekly) site visits and technical monitoring and reporting on labour-based
works
Environmental and Social Monitoring Firm
The Royal Society for the Conservation of Nature (RSCN) is assigned to Monitor the social and
environmental measures for the MSSRP's sub-projects in accordance with the reference standards,
67
prepared E&S instruments and contractual requirements in addition to design and implement an
environmental and social capacity building plan for the Ministry of Local Administration, additionally
the monitoring firm will report directly to PMU. The PMU will review the reports and ensure that all
the mitigation measures are implemented properly and the corrective actions for the noncompliance
issues were completed.
Participating Municipalities (Al-Wastyyeh Municipality):
The participating municipalities are responsible for the identification and delivery of priority
infrastructure and services to be financed through the Project, in close collaboration with the
beneficiary communities. This involves:
● The identification of priority needs, the costing of alternative programs affordable within the
financial envelope allocated through the Project, an arbitrage amongst the various
alternatives, and the final consolidation of the priority list of eligible expenses;
● Formulation of local economic development plans, working with governorate level LDUs;
● Detailed programing of technical requirements, procurement of works, good, and services

according to the current regulatory thresholds; and
● Management of activities, including consultation with the communities and work
supervision.
● Once the construction is finished and the project is handed to the municipality, the
operation phase starts. The municipality is the owner of the sub-project and will be in charge
of managing and maintaining it in a sustainable manner. Operation and maintenance costs
are normally covered by the municipality.
The municipalities are supported by the CVDB on the Project’s screening criteria and applying them
systematically. On the other hand, CVDB undertakes a review (both of the identified first 10% of
priority sub-set of projects and as a mechanism for all subsequent demand-driven investments) to
ensure that there is an accurate and unequivocal response to the preceding questions. Provision to
conduct such social screening is included in the Project’s Operational Manual with clear TORs for any
required consultant services. In addition, the project team (PMU) conduct spot checks on
prospective or actual sub-project sites to ensure quality.
3.20 Environmental and Social Mitigation Measures

This section presents all proposed mitigation measures that shall be implemented during the
construction, operation and decommissioning phases of the project. The contractor is responsible
for implementing the mitigation measures during the construction phase under HSE Engineer
supervision and follow up. The project developer (the municipality) is the responsible entity for
implementing the proposed mitigation measures during the operation and decommissioning phases.
The mitigation measures cover the issues related to the following environmental and social
components:
● Socio-economic Conditions.
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● Environmental impacts
● Community Health and Safety
● Occupational Health and Safety (OHS).
● Cultural Heritage
● Traffic impacts
5.1.1 Mitigation Measures during Construction Phase
Table 6-1 to Table 6-7, summaries the mitigation measures that shall be implemented during the
construction phase for all environmental and social aspects.
69
Mitigation Measures for Socio-Economic during construction phase
Socio-Economic / Construction Phase
Aspects /
Mitigation Measures Responsibility
Concerns
The contractor will follow the employment process that to be managed by ILO for skilled and
unskilled staff
Equal remuneration: Equal remuneration for men, women, Syrian workers, and people with
disability for work of equal value
Minimum age for work is 18: Ensure that no juveniles under the age of 18 are engaged in this work.
Note: Although the Section 74 of the Jordanian Labor Code allows in certain cases the
employability of juveniles aged 16-17, for the purpose of this project no one under the age of 18
will be permitted to be employed, as the nature of the infrastructure work may risk the health and
safety of children.
Equal employment opportunities for Women: The contractors are required to allocate at least 10%
Employment Contractor
of labor days to female workers
Employment opportunities for people with disability: The contractors are required to allocate at
least 3% of labor days to persons with disabilities
Employment of Syrian refugees: The Contractor will recruit 30% of workers from the Syrian
nationality. The Contractor will secure their work permits from the local department of Labor
Task-based daily wage: To ensure that all workers, independent of their sex, ethnicity or mental or
physical condition, receive the same salary for the same type of work done
The contractor is obligated to follow all measures highlighted in the Supplementary Particular
Conditions developed by the International Labor Organization (ILO) – Annex 4
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Aspects /
Concerns
Child Labor The contractor must not employ any worker under the age of 18 years old Contractor
Forced Labor Migrant workers, refugees are vulnerable to forced labor practices such as exploitation and abuse Contractor
Labor Influx Labor Influx is not anticipated for the sub-project given the small scale of works Contractor
Grievance
Redress
The contractor must comply with GRM developed MSSRP PMU, presented in Section 7.3 Contractor
Mechanism
(GRM)
71
Table 6-2: Mitigation Measures for Environmental Impacts during construction phase
Environmental Impacts / Construction Phase
Aspects /
Concerns
Air Quality Contractor

Dust resulting from other construction activities
● All active construction areas shall be wetted slightly to reduce dust generation. Wetting
process depends on the type of operation and on the wind speed
● The paved roads and areas shall be cleaned from the visible soil carried out by construction
activities on a daily basis
● The unused materials piles shall be covered to minimize dust resulting from the wind, and
they shall be removed promptly
● All trucks hauling soil, sand and other loose materials shall be covered well.
● Regular visual assessment of dust emissions shall be applied
● The unloading of loose solid materials from the trucks at site shall be managed well to avoid
dust emissions, such as applying the most appropriate angle of unloading as well as the area
shall have walls against wind direction.
Machinery and vehicles shall not be left idling for long periods if they are not in use (> 5 minutes)
The contractor should monitor vehicular emissions regularly and to conduct periodical
72
Aspects /
Concerns
maintenance of construction vehicles and machinery, in order to reduce their emissions to comply
with the limits of national and international standards
All equipment, machinery and vehicles shall be maintained in line with manufacturer's
recommendations to meet relevant standards in terms of noise level
The vehicles, machinery and machines shall be used responsibly, e.g. machines and vehicles shall
not be left idling for long periods if they are not in use (> 5 minutes)
Noise The transportation activities shall be performed during day time only if the route goes through Contractor
residential areas. Night time and weekend day shall be excluded
Whereas applicable, for transportation materials and equipment; the contractor shall avoid routes
that include sensitive receptors.
Waste Some of the waste could be avoided by good planning during pre-construction phase and follow Contractor
Management waste minimization hierarchy (avoid, minimize, reuse)
Resulted cut materials shall be tested for possible use as backfill material, sub-base or base
All excavation surpluses shall be disposed of from the working site
All domestic solid wastes shall be collected in compatible closed containers and then transferred
frequently to the authorized waste disposal site with prior coordination with the relevant
authorities
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Aspects /
Concerns
Throwing away any type of waste is strictly forbidden as well as burning any type of waste.
Littering shall be prevented, even during the transport activities
All machines shall be regularly maintained to avoid any oil spillage
A specified area shall be prepared for maintenance work with containment area, which shall be
impervious to collect any oil spill
Waste oil generated from the construction machinery and vehicles shall be collected and managed
according to “Management and Handling of Used Oil Regulations (2014)” issued by the Ministry of
Environment
All hazardous wastes generated from the construction machinery and vehicles shall be collected
and managed according to the Instructions of Hazardous Waste Management and Handling (2019)
issued by the Ministry of Environment.
Mobile toilets with water basins as well as shower rooms shall be available to be used by the
workers
Wastewater
Contractor
Management
The domestic wastewater generated by the workers shall be collected in (septic) tanks and then
transported to the nearest wastewater treatment plant
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Aspects /
Concerns
Possible impact The contactor shall use temporary tanks for water that will be filled by water tankers depending on
on water water consumption in the project during the construction phase
consumption
Any spilled chemical shall be immediately collected and disposed of in accordance with Spill
Prevention and Response Plan and Contractor
Possible Impact
on the Contractor shall ensure fuel containers are sealed after use and stored in an area with impervious
groundwater surface
basins
Maintain all machinery, equipment and vehicles within the site in order to avoid any leakage
Table 6-3: Mitigation Measures for Occupational Health and Safety during construction phase
Occupational Health and Safety / Construction Phase
Aspects /
Concerns
The contractor will develop an occupational health and safety (OHS) plan, that to be approved by
General Worksite
PMU, it is important to highlight that the developed plan will include the following:
Safety
Management
● Identification and assessment of potential risks
● Provide appropriate mitigation measures
75
Aspects /
Concerns
● Assigning HSE officer
● Life and Fire Safety (L&FS) Master Plan identifying
o Major fire risks,
● Safety and health induction
o The Contractor shall be responsible for the safety of all activities on the Site. He/she shall
provide all personnel on site with adequate safety protection equipment and clothing, as
appropriate to the work being performed.
o The Contractor shall provide instructions on Occupational Health and Safety as part of the
induction process for new workers.
o The Employer may organize campaigns for enhancing safety awareness among the
workforce on site and regarding general health issues. The Contractor shall allow his staff
to attend to these campaign events during normal working hours and without deduction of
pay.
o The Contractor, shall ensure, so far as is reasonably practicable, that the workplaces,
machinery, equipment and processes under their control are safe and without risk to
health, and that the chemical, physical and biological substances and agents under their
control are without risk to health when the appropriate measures of protection are taken;
and provide, where necessary, adequate protective clothing and protective equipment to
76
Aspects /
Concerns
prevent, so far as is reasonably practicable, risk of accidents or of adverse effects to health.
o Contractors shall provide at all times instruction on safety and health procedures to all
personnel during the work operations on sites.
o Contractors shall establish a program of inspections of work activities, locations and

workers to assess safety practices and conditions against contractual requirements.
● Social Security or Workers Insurance
o The Contractor shall register all workers in the national Social Security Corporation (SCC)
and pay the required contributions of the worker and organization to cover the working
period.
o The Purpose: to provide financial backing to any worker who gets hurt, disabled or loses
their life due to a work-related accident.
o Note: The insurance needs to be valid for the entire duration of the works. The insurance
will cover all work-related accidents including the transportation to and from the work site.
● Drinking Water: The Contractor shall provide access to safe and clean drinking water with
sufficient quantities (2 Liters per person per day) to prevent heat stress, heat stroke,
hyperthermia and the medical condition of dehydration. These are all threats to workplace
safety, especially in settings where employees may be working at very high or low
● Toilet and Washing facilities: The Contractor shall provide adequate toilets and washing
facilities for workers.
77
Aspects /
Concerns
● The contractor must ensure the safety of working site, as it should not be accessible by any
non-authorized personnel
The contractor is obligated to follow all measures highlighted in the draft Supplementary Particular
The contractor will report promptly to the PMU and Municipal Engineer any incident or accident
relating to the sub-project which has or likely to have a significant adverse effect on the
environment, affected communities, the public or workers, including fatalities and serious injuries.
Contractor
Contractor to maintain accident and incident records, including near miss-events.
Accidents and Municipal
PMU and Municipal Engineer to review accident and incident records during site inspections, and on
Incidents Engineer
request.
PMU
The PMU will cause the contractor to take immediate measures to address such accidents or
incidents and to prevent any recurrence.
78
Table 6-4: Mitigation Measures for Public Health during construction phase
Community health and Safety / Construction Phase
Aspects /
Concern
The contractor is responsible that all activities carried out is under his direct supervision, in which
he will be responsible for any violation done by his staff or by other sub-contractor staff
Sub-Contractors
Contractor
compliance
All relevant measures highlighted in section 5.1 must be followed by the contractor, workers and
any third party associated with construction activities (sub-contractors, service provider, etc.)
Sexual
Exploitation and
Abuse and
The contractor must comply with SEA/SH procedures and guidelines developed by PMU Contractor
Sexual
Harassment
(SEA/SH)
Risks of possible exclusion from project benefits
The contractor will ensure the following during construction for people with special needs:
 Accessible parking spaces
Gender and  Accessible entrance/door
Contractor
Social Inclusion  Bathrooms with accessible features
 Safe floor surface
The contractor will ensure fair and equal employment opportunities for women, refugees, and
persons with disabilities
79
Table 6-5: Mitigation Measures for Cultural Heritage during construction phase
Cultural Heritage / Construction Phase
Aspects /
Concern
the contractor will follow chance find procedure highlighted in section 5.6, as required by the
Unexpected
Jordanian laws and integrate it with the MSSRP chance find procedure highlighted in Annex 7 Contractor
finds
Table 6-6: Mitigation Measures for Traffic and Road Safety during construction phase
Traffic and Road Safety / Construction Phase
Aspects /
Concern
The Contractor shall submit prior to the start of any work a traffic and Road Safety management
plan for the PMU approval. The contractor is obligated to follow all measures highlighted in Annex
Traffic and Road 4, the Supplementary Particular Conditions developed by the International Labor Organization (ILO)
Contractor
Safety – Annex 4, and good international industry practice to protect the public from traffic and road
safety risks.
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Table 6-12: Mitigation Measures for Design and Recommendations during construction phase
Design and recommendation / Construction Phase
Aspects / Concern Mitigation Measures Responsibility
Contractor
Fill material shall be carefully selected to ensure a solid foundation and prevent potential issues
Design and such as settling or unevenness that could impact the field's performance or safety as stated in the Municipal
Recommendation tender documents. Engineer
PMU
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5.1.2 Mitigation Measures during Operation Phase
Table 6-8 summarizes the mitigation measures that shall be implemented during the operation phase for all environmental and social aspect
82
Mitigation Measures during operation phase
Community Health and Safety/ Operation Phase
Aspects/Concerns Mitigation Measures Responsibility

The Park operator (Municipality) should provide first aid kits in the guard room to be available to the Al Wastyyeh
Potential injuries
park visitors. Municipality
Sufficient number of waste containers at different locations of the road
Al Wastyyeh Municipality is responsible for collecting wastes on regular bases
For organic waste, it is recommended to study the possibility of turning this waste into compost as a
recycling option
Waste The municipality is advised to study recycling options for commercial wastes Al Wastyyeh
Management Municipality is advised to raise awareness among road visitors and surrounding investors towards Municipality
solid waste management and minimization
Maintenance waste will be kept minimum as possible
Different waste streams shall be disposed of responsibly, requiring safe and secure waste collection,
e.g. not vulnerable to scavengers and being blown away by high wind
Al Wastyyeh
● The municipality will consider carrying out an awareness campaign against sexual harassment
SEA/SH & GBV Municipality
● Maintain a Grievance Mechanism that is gender sensitive.
Al Wastyyeh
Traffic and Road ● Ensure proper implementation of Traffic and Road Safety Plan
Municipality
safety
● Instruct drivers to comply with all road ordinances, such as speed limits
Public Health &
● Regular maintenance of the park components Al Wastyyeh
Safety
Municipality
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Community Health and Safety/ Operation Phase
Aspects/Concerns Mitigation Measures Responsibility
● Records of accidents and incidents records
● Provide police patrols especially in the evenings
● Provide a first aid kit at the park
● The municipality will keep a complaints log and record grievances and actions taken to address Al Wastyyeh
GRM
grievances received against the project Municipality
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5.2 Environmental and Social Monitoring Plan
5.2.1 Monitoring Plan during Construction Phase
Tables 6-9 to 6-13, summarize the monitoring plan that shall be implemented during the construction
phase to ensure that the contractor performs and adheres to all environmental and social mitigation
measures and requirements.
During construction, the contractor is required to conduct monitoring against contractual requirements,
and the ESMP, on a continuous basis, sufficient to confirm adherence to those requirements. The
contractor must report on E&S compliance through regular construction progress reports.
There are a number of entities that conduct supervision during construction.
The PMU and Municipal Engineers provide overall construction oversight of the project and have
responsibility for approving Contractor’s environmental, health and safety and social monitoring plans.
They and have presence on the site on a regular and on-going basis.
The Environmental and Social Monitoring NGO and PMU E&S specialists conduct spot checks of
Contractor compliance on E&S mitigation measures according to an agreed frequency established at the
start of works. ILO also conducts monitoring of labor-intensive works and decent work requirements in
the contracts.
The supervision methods and frequencies in the table may be shared by one or more of these oversight
entities.
All E&S non-compliances identified, are reported to the PMU, and addressed through written
instructions to the Municipality who issues corrective actions to the Contractor.
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Table 6-8: Environmental and Social Monitoring Plan for Socio-economic during Construction Phase
Frequency of
Mitigation Measures Monitoring method Monitoring, Supervision,
Risks and Reporting
Continuous. Report
The contractor must follow the employment process that to be Contractor’s self- compliance in progress
managed by ILO for skilled and unskilled staff inspections reports to the
Municipality and PMU
Human Resources’
Documents Review,
supplemented with
interviews of
Equal remuneration: Equal remuneration for men, women, Syrian Supervision: Regular
workers if
workers, and people with disability for work of equal value spot checks (bi-weekly)
appropriate
Employment
Human Resources’
Child Labor: Minimum age for work is 18: Ensure that no juveniles Supervision: Regular
Documents Review
under the age of 18 are engaged in this work. Note: Although the spot checks (bi-weekly)
Section 74 of the Jordanian Labor Code allows in certain cases the
employability of juveniles aged 16-17, for the purpose of this
project no one under the age of 18 will be permitted to be visual inspection
employed, as the nature of the infrastructure work may risk the and interviews with Supervision: Regular
health and safety of children. workers as spot checks (weekly)
appropriate during
86
Frequency of
Risks and Reporting
regular site
inspections
Equal employment opportunities for Women: The contractors are Human Resources’ Supervision: Regular
required to allocate at least 10% of labor days to female workers Documents Review spot checks
Employment opportunities for people with disability: The Supervision: Regular

Human Resources’ spot checks (e.g. bi-
contractors are required to allocate at least 3% of labor days to
Documents Review weekly)
persons with disabilities
Employment of Syrian refugees: The Contractor will recruit 30% of Supervision: Regular
Human Resources’
workers from the Syrian nationality. The Contractor will secure spot checks (e.g. bi-
Documents Review
their work permits from the local department of Labor weekly)
Task-based daily wage: To ensure that all workers, independent of Supervision: Regular
Human Resources’
their sex, ethnicity or mental or physical condition, receive the spot checks (e.g. bi-
Documents Review
same salary for the same type of work done weekly)
Continuous monitoring.
The contractor is obligated to follow all measures highlighted in the
Contractor’s self- Report compliance in
Supplementary Particular Conditions developed by the
inspection Progress Reports to the
International Labor Organization (ILO) – Annex 4
PMU
Forced Labor
Migrant workers, refugees are vulnerable to forced labor practices visual inspection Supervision: Regular
such as exploitation and abuse and interviews with spot checks (weekly)
87
Frequency of
Risks and Reporting
workers as
appropriate during
regular site
inspections
visual inspection
and interviews with
Labor Influx is not anticipated for the sub-project given the small workers as Supervision: Regular
Labor Influx
scale of works appropriate during spot checks (weekly)
regular site
inspections
Grievance Contractor uses

Redress complaint log on
Mechanism ongoing basis and
(GRM) provides Complaint Log
in Contractor’s Progress
The contractor must comply with GRM developed MSSRP PMU, Complaint’s log Report.
presented in Section 7.1.1 Supervision: Review
Progress report
Visual Inspection of Supervision: Spot checks

complaint log during (e.g. bi-weekly)
88
Frequency of
Risks and Reporting
site inspections
89
Table 6-9: Environmental and Social Monitoring Plan for Environmental impacts during Construction Phase
Environmental impacts / Construction Phase
Frequency of
Aspects / Monitoring,
Mitigation Measures Monitoring
Concerns Supervision and
Reporting
Dust resulting from other construction activities
● All active construction areas shall be sufficiently wetted to

reduce dust generation. Wetting process depends on the type of
operation and on the wind speed
Contractor to include
● The paved roads and areas shall be cleaned from the visible soil at a minimum, but not PMU to review and
Air Quality limited to, these approve OHS Plan
carried out by construction activities on a daily basis
mitigation measures, in before start of works
● The unused materials piles shall be covered to minimize dust OHS Plan.
resulting from the wind, and they shall be removed promptly
● All trucks hauling soil, sand and other loose materials shall be
covered well.
Frequency of
Reporting
● Regular visual assessment of dust emissions shall be applied
● The unloading of loose solid materials from the trucks at site

shall be managed well to avoid dust emissions, such as applying
the most appropriate angle of unloading as well as the area shall
have walls against wind direction.

draft Supplementary Particular Conditions developed by the
Machinery and vehicles shall not be left idling for long periods if they Visual Inspection Supervision: Frequent
91
Frequency of
Reporting
are not in use (> 5 minutes) (daily)
The contractor should monitor vehicular emissions regularly and to

Supervision: review
conduct periodical maintenance of construction vehicles and Maintenance Records
maintenance records
machinery, in order to reduce their emissions to comply with the Review
periodically (weekly)
limits of national and international standards
All equipment, machinery and vehicles shall be maintained in line Supervision: review
Maintenance Records
with manufacturer's recommendations to meet relevant standards in maintenance records
Review
terms of noise level periodically (weekly
The vehicles, machinery and machines shall be used responsibly, e.g.

machines and vehicles shall not be left idling for long periods if they Visual Inspection Supervision: Daily
are not in use (> 5 minutes)
Noise
The transportation activities shall be performed during day time only
if the route goes through residential areas. Night time and weekend Visual Inspection Supervision: Daily
day shall be excluded
Whereas applicable, for transportation materials and equipment; the

Visual Inspection Supervision: Daily
contractor shall avoid routes that include sensitive receptors
Waste Some of the waste could be avoided by good planning during pre- PMU: Review and
Management construction phase and follow waste minimization hierarchy (avoid, Document review approve ESMP before
minimize, reuse) start of construction
92
Frequency of
Reporting
Resulted cut materials shall be tested for possible use as backfill Review of Contractor Supervision: review
material, sub-base or base testing records records (weekly)
Supervision: weekly
Review of disposal
site inspections and
All excavation surpluses shall be disposed of from the working site records and Visual
review of Contractor
observations
records
All domestic solid wastes shall be collected in compatible closed Review of Contractor Supervision: weekly
containers and then transferred frequently to the authorized waste Records and site site inspections and
disposal site with prior coordination with the relevant authorities observations document review
Throwing away any type of waste is strictly forbidden as well as

burning any type of waste. Littering shall be prevented, even during Visual Inspection Supervision: Daily
the transport activities
Contractor maintains Supervision: Daily

maintenance records visual observations,
All machines shall be regularly maintained to avoid any oil spillage and prevents spills monthly document
review
Document review and
visual observations of
any spillage
93
Frequency of
Reporting
A specified area shall be prepared for maintenance work with
containment area, which shall be impervious to collect any oil spill Visual Inspection Supervision: weekly
Waste oil generated from the construction machinery and vehicles Review of Contractor Supervision: weekly
shall be collected and managed according to “Management and Records records check
Handling of Used Oil Regulations (2014)” issued by the Ministry of
Environment
All hazardous wastes generated from the construction machinery and

vehicles shall be collected and managed according to the Instructions Review of Contractor
Supervision: weekly
of Hazardous Waste Management and Handling (2019) issued by the Records
Ministry of Environment.

draft Supplementary Particular Conditions developed by the Visual Inspection Supervision: daily
Mobile toilets with water basins as well as shower rooms shall be

Visual Inspection Supervision: daily
available to be used by workers
Wastewater
Management The domestic wastewater generated by the workers shall be collected
Review of disposal
in (septic) tanks and then transported to the nearest wastewater Supervision: weekly
records
treatment plant
94
Frequency of
Reporting
Possible The contactor shall use temporary tanks for water that will be filled
impact on by water tankers depending on water consumption in the project
water during the construction phase
consumption
Any spilled chemical shall be immediately collected and disposed of in
accordance with Spill Prevention and Response Plan and Visual Inspection Daily
Possible
Contractor shall ensure fuel containers are sealed after use and
Impact on the
stored in an area with impervious surface Visual Inspection Daily
groundwater
basins
Maintain all machinery, equipment and vehicles within the site in
order to avoid any leakage Documents review Daily
Table 6-10: Environmental and Social Monitoring Plan for public health during Construction Phase
Community health and safety / Construction Phase
Frequency of
Aspects / Concern Mitigation Measures Monitoring method Monitoring, Supervision
and Reporting
Sexual The contractor must comply with Sexual Exploitation and Abuse Contractor self- Continuous monitoring.
Exploitation and (SEA)/Sexual Harassment (SH) procedures and guidelines inspections and records Report compliance in
Abuse and Sexual progress reports to the
95
Frequency of
and Reporting
PM and PMU
Supervision: Regular
Document Review
spot checks (e.g. bi-
Harassment GRM weekly)
developed by PMU
(SEA/SH) Visual observations and
interviews with workers Supervision: Regular
as appropriate during spot checks (bi-weekly)
site inspections
The contractor will ensure the following during construction for
people with special needs:
 Accessible parking spaces Contractor: continuous
 Accessible entrance/door Review Contractor's monitoring and Report
Social inclusion
 Bathrooms with accessible features employment plan and compliance in progress
for vulnerable
 Safe floor surface ongoing records reports to the PMU
groups
Site inspection Supervision: Daily site
The contractor will ensure fair and equal employment inspection
opportunities for women, refugees, and persons with disabilities
Contractor: Continuous
monitoring. Report
The contractor is responsible that all activities carried out is under
compliance in weekly
his direct supervision, in which he will be responsible for any Visual Inspection
Sub-Contractors and monthly Progress
violation done by his staff or by other sub-contractor staff
compliance Reports to the PMU
Supervision: Daily
All relevant measures highlighted in section 5.1 must be followed Contractor: continuous
Visual Inspection
by the contractor, workers and any third party associated with monitoring and Report
96
Frequency of
and Reporting
compliance in progress
reports to the PMU
construction activities (sub-contractors, service provider, etc.)
Supervision: Daily site
inspection
Table 6-11: Environmental and Social Monitoring Plan for Occupational Health and Safety during Construction Phase
Frequency of Monitoring,
Mitigation Measures
Aspects / Concerns Monitoring Supervision and
Reporting
The contractor will develop an occupational health and safety
General Worksite Document Review PMU and Municipal
(OHS) plan, that to be approved by Municipal Engineer and PMU, it
Safety Engineer to approve OHS
is important to highlight that the developed plan should include
Management Plan before start of
the following: Visual inspections and works
interview with
● Identification and assessment of potential risks workers as needed.
Contractor conducts
● Provide appropriate mitigation measures continuous monitoring
and reports compliance
● Assigning HSE officer in weekly and monthly
progress reports.
● Life and Fire Safety (L&FS) Master Plan identifying
97
Mitigation Measures
Reporting
o Major fire risks,
● Safety and health induction
o The Contractor shall be responsible for the safety of all

activities on the Site. He/she shall provide all personnel
on site with adequate safety protection equipment and
clothing, as appropriate to the work being performed. Supervision: frequent
spot checks (daily) and
o The Contractor shall provide instructions on Occupational reviews progress reports.
Health and Safety as part of the induction process for new
workers.
o The Employer may organize campaigns for enhancing

safety awareness among the workforce on site and .
regarding general health issues. The Contractor shall
allow his staff to attend to these campaign events during
normal working hours and without deduction of pay.
o The Contractor, shall ensure, so far as is reasonably

practicable, that the workplaces, machinery, equipment
and processes under their control are safe and without
risk to health, and that the chemical, physical and
biological substances and agents under their control are
without risk to health when the appropriate measures of
98
Mitigation Measures
Reporting
protection are taken; and provide, where necessary,
adequate protective clothing and protective equipment to
prevent, so far as is reasonably practicable, risk of
accidents or of adverse effects to health.
o Contractors shall provide at all times instruction on safety

and health procedures to all personnel during the work
operations on sites.
o Contractors shall establish a program of inspections of

work activities, locations and workers to assess safety
practices and conditions against contractual
requirements.
● Social Security or Workers Insurance
o The Contractor shall register all workers in the national

Social Security Scheme and pay the required contributions
of the worker and organization to cover the working
period.
o The Purpose: to provide financial backing to any worker

who gets hurt, disabled or loses their life due to a work-
related accident.
o Note: The insurance needs to be valid for the entire

duration of the works. The insurance should cover all
99
Mitigation Measures
Reporting
work-related accidents including the transportation to
and from the work site.
● Drinking Water: The Contractor shall provide access to safe

and clean drinking water with sufficient quantities (2 Liters
per person per day) to prevent heat stress, heat stroke,
hyperthermia and the medical condition of dehydration.
These are all threats to workplace safety, especially in settings
where employees may be working at very high or low
● Toilet and Washing facilities: The Contractor shall provide

adequate toilets and washing facilities for workers.
● The contractor must ensure the safety of working site, as it

should not be accessible by any non-authorized personnel.
● The contractor is obligated to follow all measures highlighted

in the draft Supplementary Particular Conditions developed
by the International Labor Organization (ILO) – Annex 4
100
Table 6-12: Environmental and Social Monitoring Plan for Cultural Heritage during Construction Phase
Cultural Heritage / Construction Phase
Frequency of
and Reporting
Periodic Documents
review during site Supervision: Bi-weekly
The contractor will follow chance find procedure highlighted in
inspections
section 5.6, as required by the Jordanian laws and integrate it
Unexpected finds
with the MSSRP chance find procedure highlighted in Annex 7 Supervision: Daily
Visual Inspection of
during excavation
excavations
activities
Table 6-13: Environmental and Social Monitoring Plan for Traffic and Road Safety during Construction Phase
Traffic and Road Safety / Construction Phase
Frequency of
and Reporting
The Contractor shall submit prior to the start of any work a traffic
PMU: Review and
Traffic and Road management plan, consistent with requirements set out in ILO Document Review and
Approval before start of
Safety supplementary conditions Annex 4, and good international Approval
works
industry practice, for the PMU approval
101
Table 6-13: Environmental and Social Monitoring Plan for Design and Recommendation during Construction Phase
Design and Recommendation / Construction Phase
Frequency of
Aspects / Concerns Mitigation Measures Monitoring Monitoring, Supervision
and Reporting
Fill material shall be carefully selected to ensure a solid
foundation and prevent potential issues such as settling or Visual Inspection of lab Supervision: Visual
Design and
unevenness that could impact the field's performance or safety test documents for the observations, monthly
Recommendation
as stated in the tender documents. fill material document review
102
6.5.2 Monitoring Plan during Operation
Table 6-16 summaries the monitoring plan that shall be implemented during the operation phase for all
environmental and social aspects.
Table 6-14: Environmental and Social Monitoring Plan for Operation Phase
Operation Phase
Frequency of
Aspects/Concerns Mitigation Measures Monitoring
Monitoring
The Park operator (Municipality) should provide first aid kits in the guard
Potential injuries Visual Inspection Continuous
room to be available to the park visitors.
Sufficient number of waste containers at different locations of the road Visual Inspection Monthly
Wastyyeh municipality is responsible for collecting wastes on regular
Document Review Monthly
bases
Waste
Maintenance waste will be kept minimum as possible Document Review Yearly
Management
Different waste streams shall be disposed of responsibly, requiring safe
and secure waste collection, e.g. not vulnerable to scavengers and being Document Review Monthly
blown away by high wind
The municipality will consider carrying out an awareness campaign
Document Review Once
against sexual harassment
SEA/SH, GBV
Fixed signs along the street with key awareness messages about sexual
Visual Inspection Monthly
harassment and respecting other’s privacy.
● The design has taken into account the effect on the traffic jam so
that a suitable parking lots has been allocated Monitor using the
Traffic Daily
designated parking lots
● Instruct drivers to comply with all road ordinances, such as speed
limits
● Regular maintenance of the park components ● Regular inspections
Public Health & ● Records of accidents and incidents records on accidents and
incidents records Daily
Safety
● Provide police patrols especially in the evenings
● Set a grievance
● Provide a first aid kit at the park mechanism
104
Operation Phase
Frequency of
Aspects/Concerns Mitigation Measures Monitoring
Monitoring
● GRM Municipal
GRM ● The municipality will keep a complaints log and record grievances
Grievance Log Continuous
and actions taken to address grievances received against the project
● Site inspection
105
3.21 Budget
As it can be seen from the ESMP matrix, the nature of most of the suggested mitigation measures do not
require significant budget allocations. However, for the mitigations that require construction and
investment allocations, exact cost will be calculated by the contractor; as it is very hard to identify cost
at this stage.
3.22 Incident Reporting and Investigation

The contractor shall establish an incident reporting and investigation system and shall be developed
before starting the construction works. The system shall include proper reporting procedure and
investigation. This system will help in evaluating all incidents occurring with their causes to reduce the
occurrence of such incidents in future. The contractor shall immediately notify the PMU of any incident
or accident related to the Project which has, or is likely to have, a significant adverse effect on the
environment, the affected communities, the public or workers, including, inter alia, cases of sexual
exploitation and abuse (SEA), sexual harassment (SH), and accidents that result in death, serious,
multiple or lost time injury, incidents of child or forced labor, unexpected impacts on heritage
resources, disease outbreaks, acts of violence or protest. Such notification may initially be verbal, but
shall be followed by a written report within 24 hours of any incident. Following any such incidents, the
contractor shall provide the PMU with a report detailing the cause of the incident and the corrective
action taken to prevent a recurrence.
3.23 Plans Required to be Developed by the Contractor

The contractor must develop the following plans prior to the commencement of work, in which the
developed plans must be approved by the PMU
 Occupational Health and Safety (OHS) plan

 Traffic Management Plan
 Waste Management Plan
 Emergency Management Plan (EMP)
 chance find procedure
106
CHAPTER 7 - STAKEHOLDER ENGAGEMENT & INFORMATION
DISCLOSURE
To institutionalize the stakeholder engagement processes within the participating municipalities
functions and responsibilities, the MSSRP has developed a Stakeholder Engagement Framework- SEF
(“Stakeholder Engagement Framework- SEF Municipal Grants Cycle 1&2 and Innovation Fund” and
disclosed at municipality web page on Facebook as well as the MSSRP Facebook page). The SEF guides
community consultations, outreach, and all other stakeholder engagement processes under the MSSRP.
Stakeholder engagement plays a critical role in all Project activities, including Municipal Grants (Cycles 1
and 2) and the Innovation Fund (IF). The municipality followed the guidance provided in the SEF to
conduct and organize stakeholder consultation sessions on environmental and social aspects related to
this project.
Stakeholder engagement was carried out over several consultation activities that include consultation
sessions and field survey as per the following:
 Initial Consultation
 Field Survey
3.24 Initial consultation

The main purpose of this consultation activity was to engage local community and relevant stakeholder
in project selection process, the consultation process was conducted by using online tools due to the
status of COVID-19 as described below
Phase 1 – Potential Projects Identification
The first phase includes the identification of activities of urgent needs, by consulting local communities,
where each participated municipality have approached its local community using an online
questionnaire over a month (August - September, 2020) to discuss projects and activities of importance
to enhance provided municipal services.
To ensure good level of participation from the residents of Al-Wastyyeh, several awareness tools were
adopted, that include social media platforms, Municipal Billboard, municipality’s website, and
Dissemination of information and results through the relevant authorities in communicating with their
beneficiary groups.
During this phase 285 eligible participants (Above the age of 18 and lives in Al-Wastyyeh) shared their
feedback through the online tool, among of these participants 60 was Syrian, 139 was women, 133
youth and 17 persons with disabilities. This process was resulted in identifying five potential sub-
projects as per the following:
 Construction and rehabilitation of public gardens and parks

 Rehabilitation, maintenance, and opening of roads and streets
 Income-generating projects such as (touristic restaurant / sewing workshop)
 Asphalt mixtures
107
 Local market and local product stalls
Please See Annex 8 – Initial Session Report
Phase 2 – Project Selection
The second phase involves the selection of the most important sub-project from the identified sub-
projects in the first phase, the selection process was done by electronic voting tool, were 354
participants from Al-Wastyyeh community voted for Construction and rehabilitation of public gardens
and parks, and no concerns or objections were raised at this point by the community regarding the
selected project the distribution of participants was as follows:
 59 Syrians
 156 Women
 136 Youth
 24 Person with disabilities
Moreover, Al Wastyyeh Municipality held an initial session for the local community to collect their
opinions around the project and the proposed activities, to know if the project meets their needs or not.
Session information:
- Session date: 8 / 9 / 2020
- Session Venue: Municipality Hall
- Attendance: A total of 29 people attended the consultation session from different groups and
sectors of the local community from Jordanians and Syrians, including women / youth / people
with special needs / the elderly / members of the municipal council/ Institutions of civil society
(including NGOs)
The following concerns were raised:
Concerns Resolution
- Ensure occupational health and safety - These was considered during the
measures during project different design and will be monitored during
phases the operation phase of the project
- Concern about the transparency in the - The employment process will be held
employment process especially for under the guidelines developed with
women ILO for the project.
- Taking into consideration the special - This concern is triggered where the
needs of people with disabilities. MSSRP has signed an agreement with
the Higher Council for the Rights of
Persons with Disabilities HCD, the Al
Wastyyeh Sub-Project design was
108
reviewed by HCD in order to ensure
that the project design is taking into
account all measures that would make
the project more friendly to people
with special needs.
3.25 Field Survey

Considering the rural nature of project area, there is a very limited stakeholders who might be affected
by the project, therefore the consultation with local community was carried out by applying a survey
tool to identify the community level of awareness about the project, their perspective about the project,
and if they have any concerns that should be takin into account while preparing the ESMP study.
Design and development of the survey
The survey was developed in direct coordination with the PMU in order to measure the following:
 People knowledge about the project

 The level of communication between the municipality and the stakeholders
 Identify the main concerns about the project
 Level of acceptance for the project
Please see Annex 9 – Survey Template
Conducting the survey
The survey was conducted on 12 October 2022, in which the study team have visited the project site and
start interviewing surrounding stakeholders.
Survey Results
However only 37.5% of surveyed people indicated that the municipality have not communicated with
them about the project, 100% of them were aware of the project in which all of them without exception
was agreeing on the project, and showing positive feeling toward it.
The Concerns of Surveyed Sample
There was a very limited concerns raised from the surveyed persons which can be summarized by the
park might become a source of noise for park visitors and neighboring houses, and this concern was
addressed in the section 5.3 (Community Health and Safety).
109
3.26 Grievance Redress Mechanism (GRM)
Impact Assessment
Grievance is an important issue for the citizen’s where they can express their objections of the
Municipality’s actions or decisions. In order to draw the attention of officials to the problem of the
services provided to them by this authority
Mitigation Measures
MSSRP has established a basic operational GRM across all the 28 participating municipalities (PMs) and
at the central level in CVDB, where the project receives complaints, grievances, queries, and
suggestions. There are GRM Focal Points (FPs) in all PMs who follow up on complaints processing and
handling. The system provides several avenues for stakeholders to lodge their complaints and concerns
related to the project including phone, email, walk-in, written complaints, social media (Facebook,
municipal websites, etc.), etc. Municipalities document and track the complaints received through the
“complaints log” and a copy of this log is shared with CVDB on monthly basis. The PMU also established
its own “hotline” at the central level which is managed by MoLA and assigned to the Head of the PMU
and is available during working hours (between 8 am till 3 pm). The project also developed a Gender-
Based Violence (GBV) Action Plan to prevent or minimize the events of SEA/SH within all activities
funded under the project.
The Project Management Unit (PMU) in MoLA and CVDB continues to monitor the GRM function
through field visits to municipalities by the PMU engineers and the Communication and Outreach
Specialist is making sure that all sub-projects adhere to the WB Environmental and Social Safeguards
Policies and Involuntary Resettlement Policies.
The GRM is also applicable to all contractors and consultants contracted by the project who are also
required to maintain a grievance registry or record complaints received during their assignment.
110
The following Figure 5illustrate MSSRP GRM system:
Documented in municipal GM
All complaints received should database. Status of all complaints
be acknowledged & received by the PMU on monthly
documented in GM database basis
Complaint Acknowledge, Provide Reporting &

Uptake at sorting, Verify,
Response to documentation
municipal processing (GRM Investigate,
the
level Focal Points) Act (closure)
Complainant
Complaint Acknowledge,
Provide
Uptake at sorting, processing Verify,
(GRM Focal Points Response to Documentation
MSSRP Investigate,
at PMU) the (closure)
level Act
Complainant
Resolution and
Verify, Reporting
GRC provide Documentation
Investigate, line
(escalation) response to the and closure
Act
complainant
Figure 5: Summary of MSSRP GRM mechanism
Uptake
The existing channels at the central level are:
● All existing channels of the Ministry of Local Development- MOLA (phone: 064641393,
complaints box, fax: 064640404, staff emails, webpage: www.mola.gov.jo, etc.)
● Hotline managed by the PMU (06-5650264)
● Email: jmssrp@yahoo.com
● PMU staff including field engineers
● GBV Hotline (+962 777 387 221)
111
The existing uptake channels existing at the municipalities’ level include:
● Municipality main phone number (+962 6 402 1006)
● Complaints and suggestions box managed by the Diwan (secretariat of the municipality)
● Walk-ins to the municipality premises and received by the Diwan of the municipality
● Written complaints documented in the project’s complaints log
● Social media: Facebook (including Messenger), municipal web pages, WhatsApp groups,
advertisement websites (https://www.facebook.com/alwastiamanicipality/?locale=ar_AR)
● GRM Focal Point at Wastyyeh Municipality who documents written complaints in the project’s
complaints log (the phone number for the Focal Point of Hofa is:(0799305302)
● Municipal engineers
● Complaints received through contractors
● Community meetings with Mayor
The community is made aware of the relevant GRM contact numbers and contact person in PMs
through municipal offices and notice boards, municipal social media accounts, project signage at the
construction sites, and the MSSRP webpage (https://www.facebook.com/mssrpjordan).
Additionally, all contractors are required to provide and install project signage at the project location
including the basic information of the project. Most importantly, the project signage will also state the
phone number of the GRM Focal Point at the municipality and the established hotline for SEA/SH related
complaints.
Sorting and Processing
The municipal engineer on site and/or Contractor is the first level of GRM which offers the fastest and
most accessible mechanism for the resolution of grievances. The GRM Focal Points at the municipality
are the key officer for receiving and handling complaints and grievances. Grievances are being
documented in the municipal complaints’ logs with the following elements: complainant name (unless
anonymity is requested), contact address, date of the complaint, uptake channel, description of the
grievance, procedures taken to resolve the complaints, timeframe of the resolution, description of the
resolution, and name of the person who received the complaint. Should the grievance remain
unresolved it is escalated to the central PMU (or the Grievance Redress Committee-GRC established at
the project level depending on the nature of the complaint). The PMU will conduct the same steps in
documenting the complaint and review the grievance details and possible ways of resolving it.
Verify, Investigate, and Act
The GRM focal points at the PMs (and the GRM focal point at the PMU in some instances) investigate
the complaints received from external stakeholders against the project’s related interventions. The FPs
gather the necessary information and data related to the received grievances and contact and meet with
all the relevant parties to the complaints to gather information and supporting details that will help in
112
reaching an acceptable resolution. Investigation of grievances also involves site visits and consultations
with relevant parties (e.g., affected persons, contractors, witnesses, etc.).
Provide Response to the Complainant
Once the resolution is identified and agreed upon, the FP documents the resolution in the complaints
log and provides a copy of the log with all received complaints and their status to the PMU on monthly
basis. Complainants who submitted their complaints through the different uptake channels are usually
informed of the resolution of their complaints by phone through the GRM FPs or he is requested to
come to the municipality.
Escalation Process
The central PMU serves as the first level of escalation in case the grievances couldn’t be handled at the
PMs level. In case the complainant is not satisfied with the resolution, the FP transfers the complaint to
the GRM Focal Point at the PMU, alternatively, the complainant can call the project’s hotline (assigned
to the Head of the PMU). If complainants are not satisfied with the proposed resolution by the PMU
they have the possibility to escalate their complaints to the project’s level escalation committee which is
in this case the Project’s Steering Committee. Sensitive complaints (involving safeguards issues or GBV
go directly to the GRC for the moment). Once all possible means to resolve the complaint have been
proposed and if the complainant is still not satisfied then he/she has the right to resort to law.
Gender- Based Violence (GBV) Complaints
Previously, complaints channels are for the moment serving to receive GBV and SEA/SH (Sexual
Exploitation and Abuse or Sexual Harassment) related complaints, however it is worth mentioning that
the PMU has assigned a third party with hotline to handle SEA/SH cases, which will be available for all
project staff, in which all complaints will be handled in secrecy and transparency.
113
CHAPTER 8 - CAPACITY BUILDING
A comprehensive capacity building program for Partner Municipalities will be implemented by the PMU
safeguards Team during June-August 2023. The program will include twelve (12) interactive training
sessions together with on job training, training material are currently being prepared by the MSSRP
Safeguards Team.
114
Annexes
115
Annex 1 - Screening Checklist for Assessment of Environmental and Social
Impact for MG2
‫قائمة مراجعة أولية لفحص تقييم اآلثار البيئية واالجتماعية‬

‫لمشاريع المرحلة النهائية من منح البلديات‬
Screening Checklist for Assessment of Environmental and Social Impact
For MG2
Project background ‫ن المشروع‬
Date:25-4-2022 2022-4-25 :
Municipality: Alwastayeh Municipality ‫ بلدية الوسطية‬:‫دية‬
Governorate:Irbid ‫اربد‬:‫ة‬
Name/Sub Project Action: Construction ecological park. ‫انشاء حديقة بيئية‬ :‫ط المشروع‬
Engineer :Ahmad Abandeh ‫ احمد عبندة‬: ‫مشروع‬
Phone Number: 0799046459 0799046459 : ‫تف‬
Email:abandehahmad@yahoo.com abandehahmad@yahoo.com :‫اللكتروني‬
Project Description: :‫المشروع‬
this sub-project activities include: establishing a family garden in )149( ‫ إنشاء حديقة عائلية في بلدة حوفة على قطعة رقم‬:‫شطة المشروع الفرعي‬
the town of Hofa on plot No. (149), Basin (7 / Al Masiya Al ‫ وكذلك بناء‬.‫ دونمات‬4 ‫ الماسية الغربية) تعود ملكيتها لبلدية الوسطية بمساحة‬/ 7
Gharbia), owned by the municipality of Al Wasatia, with an area ‫لمياه واألكشاك والجدران والممرات المرصوفة بالبالط الحجري ومواقف السيارات‬
of 4 dunoms. also the construction of restrooms, kiosks, walls, .‫حتياجات الخاصة‬
paved pathes with stone-like tiles, and parking lots for people
with special needs.
Project Location description : : ‫موقع المشروع‬
The proposed project development covers a park area within the .‫طوير المشروع المقترح منطقة منتزه ضمن بلدية الوسطية‬
municipality of Al-wasatyeh . The project land does not include .‫ي أرض المشروع على مناطق سكنية مزدحمة حيث تعتبر منطقة حيوية‬
crowded residential areas, as it is considered a vital area. The .‫) الماسية الغربية‬٧( ‫) حوض‬١٤٩( ‫ة على قطعة رقم‬
town of Hofa on Plot No. (149), Basin (7), Al-Masiya Al-
Gharbiyye.
Description of the site (village, city, commercial street, etc.): ).... ,‫ شارع تجاري‬, ‫ مدينة‬,‫لموقع(قرية‬
It is located in the village of Hofa / Al Wastyyeh Municipality in ‫بلدية الوسطية في محافظة اربد‬/ ‫رية حوفا‬
Irbid Governorate ‫نطقة منطقة قروية(قرية) خدماتية‬
The area is considered a rural (village) service area
116
Sub project screening part-A ‫ مراجعة أولية لمشروع‬/‫الجزء االول‬
(general)
)‫فرعي (عام‬
Does the subproject involve …? Yes/No ‫ ال‬/ ‫نعم‬ ‫ ؟‬.... ‫هل يشمل المشروع على‬
1) Solid waste collection equipment

and services? No ‫ال‬
‫معدات وخدمات جمع النفايات الصلبة؟‬ )1
2) Water and sewerage portable No ‫ال‬ ‫معدات وخدمات مياه وصرف صحي متنقلة؟‬ )2
equipment and services?
3) Maintenance and/or rehabilitation of
No ‫ال‬ ‫ أو إعادة تأهيل اآلبار العامة؟‬/ ‫صيانة و‬ )3
public wells?
4) Rehabilitation and contruction of ‫ أو إعادة تأهيل الموجود‬/ ‫صيانة و‬ )4
existing:
No ‫ال‬ ‫طرق وأرصفة؟‬ 
 Recreational in existing
parks Yes ‫نعم‬ ‫ أو مساحات ترفيهية مجتمعية؟‬/ ‫متنزهات و‬ 
 Roads and sidewalks? ‫مكتبات؟‬ 
No ‫ال‬
 Parks and/or community
recreational spaces? ‫مراكز مجتمعية؟‬ 
No ‫ال‬
 Libraries? ‫مراكز المرأة والشباب؟‬ 
 Community centres? No ‫ال‬
‫المقابر؟‬ 
 Women’s and youth No ‫ال‬
centres?
 Cemeteries?
5) New construction within footprint: :‫) بناء جديد أو توسعة مساحة‬5
 Sanitation type (Network No ‫ال‬
Sewer System or Septic ‫حي‬CC‫رف ص‬CC‫بكة ص‬CC‫حي (ش‬CC‫رف الص‬CC‫وع الص‬CC‫من ن‬ 
Tank) No ‫ال‬ )‫أو خزان صرف صحي‬
 Roads and sidewalks? No ‫الطرق واألرصفة؟‬ 
‫ال‬
 Parks and/or community No ‫ أو مساحات ترفيهية مجتمعية؟‬/ ‫متنزهات و‬ 
recreational spaces? ‫ال‬
 Libraries? No ‫مكتبات؟‬ 
 Community centres? No ‫ال‬ ‫مراكز مجتمعية؟‬ 
 Women’s and youth ‫مراكز المرأة والشباب؟‬ 
No ‫ال‬
centres?
‫المقابر؟‬ 
 Cemeteries? ‫ال‬
 Other eligible ‫* إنشاءات مؤهلة أخرى؟‬ 
constructions?
6) Fumigation vehicles, No ‫ال‬ ‫) مركبات التبخير ومبيدات الحشرات ومبيدات اآلفات‬6
117
insecticides, pesticides, and or ‫أو مبيدات القوارض؟‬
rodenticides?
Sub project screening part-B ‫ مراجعة أولية لمشروع‬/‫الجزء الثاني‬
)op 4.12(
‫فرعي‬
In the case that any civil work involves ‫في حالة ما إذا كان أي عمل مدني ينطوي‬
any new construction on a current
property or footprint expansion of a ‫على أي بناءجديد على ممتلكات حالية أو‬
currently-existing public site, please
‫ يرجى‬،‫توسيع مساحة موقع عامموجود حاليًا‬
answer the following questions about
landownership: ‫اإلجابة عن األسئلة التالية المتعلقة في ملكية‬
:‫االرض‬
?… Is it possible that this sub-project Yes/ ‫؟‬... ‫هل من الممكن أن يكون هذا المشروع الفرعي‬
No ‫ ال‬/ ‫نعم‬
1) Requires the acquisition of private land ‫يتطلب استمالك على أراض خاصة (بصورة‬ )1
(temporarily or permanently) for its No ‫ال‬
development? ‫مؤقتة أو دائمة) لتطويرها؟‬
2) Are there any land ownership or title
No ‫ال‬ ‫هل هناك أي تضارب في ملكية األرض‬ )2
conflicts?
3) Will cause loss or restricted access to ‫ول إلى‬CC C C‫د الوص‬CC C C‫دان أو تقيي‬CC C C‫بب في فق‬CC C C‫ل سيتس‬CC C C‫ه‬ )3
natural or community resources (e.g.
pasture, fishing locations, forests, water ‫راعي أو‬CC‫ل الم‬CC‫ة (مث‬CC‫ة أو المجتمعي‬CC‫ادر الطبيعي‬C‫المص‬
sources, places of worship, or public No ‫ال‬ ‫مواقع الصيد أو الغابات أو مصادر المياه أو أماكن‬
spaces) occur for Households and
‫ة‬CC ‫ات نتيج‬CC ‫ر ومجتمع‬CC ‫ة(أس‬CC ‫اكن العام‬CC ‫ادة أو األم‬CC ‫العب‬
communities as a result of this
subproject? ‫هذا المشروع الفرعي؟‬
4) Require displacement of any houses/ ‫ل‬CC‫كنية (أي ه‬CC‫اكن س‬CC‫ مس‬/ ‫ازل‬CC‫ريد أي من‬CC‫يتطلب تش‬ )4
residential dwellings (i.e. do any people
live on the proposed site including No ‫ال‬ ‫ك‬CC ‫ا في ذل‬CC ‫ترح بم‬CC ‫ع مق‬CC ‫خص على موق‬CC ‫يعيش أي ش‬
tenants or informal settlements)? ‫مستأجرين أو مستوطنين غير رسميين)؟‬
5) Result in the temporary or permanent ‫طة‬CC C C C‫ة لألنش‬CC C C C‫ة أو دائم‬CC C C C‫ارة مؤقت‬CC C C C‫ؤدي إلى خس‬CC C C C‫ي‬ )5
loss of economic activities , like crops
fruit trees, business (including ‫رة أو‬CC‫جار المثم‬CC‫يل واألش‬C‫ مثل المحاص‬، ‫االقتصادية‬
commercial tenants), or assets? ‫تأجرين‬CC C C ‫ك المس‬CC C C ‫ا في ذل‬CC C C ‫ة (بم‬CC C C ‫ال التجاري‬CC C C ‫األعم‬
‫التجاريين) أو األصول؟‬
6) Result in damage or loss of ‫ول أو‬C‫يؤدي إلى إلحاق ضرر أو تلف أو فقدان أص‬ )6
household assets or structures such ‫راحيض‬CC C C ‫ والم‬،‫زين‬CC C C ‫ل (التخ‬CC C C ‫ة مث‬CC C C ‫ل منزلي‬CC C C ‫هياك‬
(such as storage, outside toilets and No ‫ال‬
kitchens, fences, etc.)? )‫ الخ‬... ‫ واألسوار‬،‫الخارجية والمطابخ‬
7) Are there any squatters or No ‫هل يوجد أي واضعي يد على الموقع؟‬ )7

encroachers on the site? ‫ال‬
Refer to resettlement policy Framework for guidance on any questions answered “yes”.
118
Sub project screening part C ‫روع‬99‫ه لمش‬99‫ة اولي‬99‫ مراجع‬/‫الث‬99‫زء الث‬99‫الج‬
‫فرعي‬
In the case that any civil work involves ‫وي على‬CC‫دني ينط‬CC‫ل م‬CC‫ان أي عم‬CC‫ا إذا ك‬CC‫ة م‬CC‫في حال‬
any new construction on a current
property or footprint expansion of a ‫عة‬CC C ‫ة أو توس‬CC C ‫ات حالي‬CC C ‫د على ممتلك‬CC C ‫اء جدي‬CC C ‫أي بن‬
currently-existing public site, please ‫ة‬CC‫رجى اإلجاب‬CC‫ ي‬،‫ًا‬C ‫ود حالي‬CC‫ام موج‬CC‫ع ع‬CC‫احة لموق‬CC‫مس‬
answer the following questions about
‫ئي‬CC C ‫ار البي‬CC C ‫ة في االط‬CC C ‫ة المتعلق‬CC C ‫ئلة التالي‬CC C ‫عن األس‬
:environmental framework
:‫للمشروع‬
Is it possible that this sub-project …? Yes/No ‫ ال‬/ ‫نعم‬
‫؟‬... ‫هل من الممكن أن يكون هذا المشروع الفرعي‬
1) Will operating noise level exceed ‫ال‬ ‫ه––ل س––يتجاوز مس––توى ض––جيج التش––غيل ح––دود‬ )1
allowable/ambient noise limits? No ‫ المحيط؟‬/ ‫الضجيج المسموح به‬
2) Will subproject generate large amounts ‫ه––ل س––يولد المش––روع الف––رعي كمي––ات كب––يرة من‬ )2
‫ال‬
of residual hazardous wastes (solid or No ،)‫النفايات الخطرة المتبقية (نفايات صلبة أو سائلة‬
liquid wastes), including medical waste? ‫بما في ذلك نفايات طبية؟‬
3) Will the subproject require the use of ‫هل سيتطلب المش––روع الف––رعي اس––تخدام مبي––دات‬ )3
Pesticides, Insecticides, Herbicides or ‫ال‬ ‫آفات ومبي––دات حش––رات ومبي––دات أعش––اب أو أي‬
No
any other Poisonous or Hazardous ‫م––واد كيميائي––ة س––امة أو خط––رة أخ––رى مث––ل ه––ذه‬
Chemicals such chemicals? ‫المواد الكيميائية؟‬
4) Will subproject generate large amounts ‫ه––ل س––يولد المش––روع الف––رعي كمي––ات كب––يرة من‬ )4
‫نعم‬
of residual wastes, construction material yes ‫ أو نفايات مواد البن––اء أو يتس––بب‬،‫النفايات المتبقية‬
waste or cause soil erosion ‫في تآكل التربة؟‬
5) Will subproject result in soil or water ‫هل سيؤدي المشروع الفرعي إلى تلوث الترب––ة أو‬ )5
‫نعم‬
contamination (e.g. from oil, grease and yes ‫المي––اه (على س––بيل المث––ال من ال––زيت والش––حوم‬
fuel from equipment)? ‫والوقود من المعدات)؟‬
6) Will the project impact the safety of site ‫نعم‬ ‫هل سيؤثر المشروع على سالمة عمال الموقع؟‬ )6
workers? yes
7) Will the project impact community’s ‫ال‬ ‫ أو‬/ ‫هل سيؤثر المش––روع على ص––حة المجتم––ع و‬ )7
health and/or safety? No ‫سالمته؟‬
8) Will impact any environmentally ‫هل سيؤثر على أي مناطق حساسة بيئيًا أو مناطق‬ )8
sensitive areas, protected areas or ‫محمي––ة أو أن––واع مه––ددة بم––ا في ذل––ك الغاب––ات‬
threatened species including intact ‫ال‬ ‫الطبيعي––ة الس––ليمة والغاب––ات النهري––ة واألراض––ي‬
No
natural forests, riverine forest, ‫ المن––اطق الغارق––ة‬/ ‫ األنه––ار‬/ ‫الرطب––ة (البح––يرات‬
wetlands(lakes/rivers/seasonally )‫موسميًا‬
inundated areas)
9) Will subproject involve the disturbance ‫هل سيتضمن المشروع الفرعي تعطي––ل أو تع––ديل‬ )9
or modification of existing drainage ‫ال‬ ‫قن––وات الص––رف الحالي––ة (األنه––ار والقن––وات) أو‬
No
channels (rivers, canals) or surface water ‫األجسام المائية السطحية؟‬
bodies?
10) Will the subproject -directly or by induced ‫ بش––كل مباش––ر أو‬- ‫هل سيؤدي المشروع الف––رعي‬ )10
development- lead to the destruction or
‫ال‬ ‫ إلى إتالف أو ض––رر ب––النظم‬- ‫عن طري––ق التنمي––ة‬
damage of terrestrial or aquatic ecosystems or
habitats of endangered species for which
No ‫البيئي––ة األرض––ية أو المائي––ة أو موائ––ل األن––واع‬
‫المهددة باالنقراض والتي تتطلب الحماية بم––وجب‬
protection is required under Jordanian laws
and/or international agreements?
‫ أو االتفاقيات الدولية؟‬/ ‫القوانين األردنية و‬
11) Will the subproject lead to the ‫ ت––دمير‬/ ‫هل سيؤدي المشروع الفرعي إلى تعطيل‬ )11
disruption/destruction of wildlife ‫ال‬ ،‫الحي–––اة البري–––ة من خالل قط–––ع ط–––رق الهج–––رة‬
No
through interruption of migratory routes, ‫واضطراب موائل الحياة البرية؟‬
disturbance of wildlife habitats?
12) Is nearby potable water sources that need No ‫ال‬ ‫قريب من مصادر مياه صالحة للشرب تحت––اج إلى‬ )12
119
to be protected? ‫الحماية؟‬
13) Is vulnerable to natural hazards (e.g. ‫ال‬ ( ‫عرضة للمخاطر الطبيعية (مثل السيول‬ )13
flash floods) No
14) Is near to any neighboring hazards (e.g. ‫ال‬ ‫ب––القرب من أي مخ––اطر مج––اورة (مث––ل مس––ارات‬ )14
highway tracks; industrial activities); No ‫الطرق السريعة واألنشطة الصناعية)؛‬
15) Is near to any steep slopes?
No ‫ال‬ ‫بالقرب من أي منحدرات حادة؟‬ )15
16) Will be in proximity to densely ‫هل سيكون على مقرب––ة من المن––اطق ذات الكثاف––ة‬ )16
populated areas or sensitive receptors ‫ال‬ ‫الس––كانية العالي––ة أو المس––تقبالت الحساس––ة مث––ل‬
No
such as schools or, hospitals, community ‫المدارس أو المستشفيات أو المنظمات المجتمعية؟‬
organizations?
17) Involves significant excavations, ‫ حرك–––ة‬،‫ ه–––دم‬،‫ينط–––وي على حفري–––ات كب–––يرة‬ )17
demolition, and movement of earth, ‫ال‬ ‫ فيضانات أو تغيرات بيئية أخرى؟‬،‫األرض‬
No
flooding or other environmental
changes?
18) Is located in, any designated or protected ‫يقع في أي موقع تراث ثقافي مخص––ص أو محمي‬ )18
‫ال‬
cultural heritage site under international .‫بموجب اتفاقية دولية أو قوانين أردنية‬
No ‫ال‬
convention or Jordanian laws. ‫التحق–––ق من قطع–––ة األرض من خالل س–––جالت‬ )19
19) Check the parcel of land through the No ‫ال‬ .‫مديرية اآلثار‬
records of the Directorate of Antiquities. No ‫التحق––ق من قطع––ة األرض من خالل نظ––ام توثي––ق‬ )20
20) Check the parcel of land through MEGA ( ‫وإدارة ال–––––––––––تراث الحض–––––––––––اري األردني‬
Jordan (www.megajordan.org) )www.megajordan.org
21) Located in the vicinity of, designated ‫ أو في‬،‫يقع بالقرب من مواقع ت––راث ثق––افي معين––ة‬ )21
cultural heritage sites, or to a place with ‫ ل–––ه قيم–––ة‬،‫مك–––ان ذو مع–––نى روح–––اني أو ثق–––افي‬
‫ال‬
spiritual or cultural meaning, has historic No ‫ أو قد يحتوي على قطع أثرية تاريخية؟‬،‫تاريخية‬
value, or might contain historical
artefacts?
22) Includes new buildings or structures, or ‫ أو ط––رق س––يتمكن‬،‫يشمل مباني أو هياك––ل جدي––دة‬ )22
‫نعم‬
roads that will be accessed by the yes ‫الجمهور من الوصول إليها‬
public?
120
PREPARED BY : ‫اعداد‬
Name:Ahmad Abndeh ‫احمد عبنده‬:‫االسم‬
Title head of development unit ‫ مدير وحدة التنمية والتطوير‬: ‫الوظيفة‬
Municipality: alwastayeh Municipality ‫ بلدية الوسطية‬: ‫البلدية‬
Date: 25/4/2022 25/4/2022 : ‫التاريخ‬
121
Part VI /Initial Environmental :‫التقييم البيئي االولي‬/‫الجزء السادس‬
:Assessment
Yes/No ‫ ال‬/ ‫نعم‬ ‫الترتيب‬
Has the project been identified to have Yes ‫نعم‬ ‫هل تحدد بأن للمشروع آثار سلبية على البيئة؟‬ .1
?negative environmental impacts
Evaluation/Feedback: ‫مالحظات‬/‫التقيم‬:
**This part is for the Environmental Impact ** ‫هذا الجزء خاص بفريق تقييم االثر البيئي‬.
Assessment team.
Based on the above assessment and the ESMF, ‫ سيتم تصنيف هذا‬، ‫بناًء على التقييم أعاله وإطار اإلدارة البيئية واالجتماعية‬
this subproject would be categorized as ‘Average ‫المشروع الفرعي على أنه "متوسط األثر (إعادة تأهيل العمل المدني في‬
impact (civil-work rehabilitation on existing ‫ "وفًقا‬2 "‫ وهذا يتوافق مع فئة البنك الدولي" ب "والفئة‬، )‫الموقع الحالي‬
site), this corresponds to World Bank Category .‫للحكومة األردنية‬
“B” and Category “2” according to Jordan ‫ ويتم‬TEG 4 ‫) لهذا المشروع الفرعي هي‬TEG( ‫المبادئ التوجيهية البيئية الفنية‬
Government. ‫ ذات الصلة كما هو مذكور أدناه بما في ذلك إعداد خطة‬TEGs ‫تحديد عناصر‬
The Technical Environmental Guidelines (TEG) for ‫ ستشمل وثائق العطاء لهذا المشروع الفرعي اللوائح‬.‫اإلدارة البيئية المبسطة‬
this subproject is TEG 4 and the relevant TEGs items ‫ نقص‬:‫ على النحو التالي‬TEG4 ‫األردنية وبنود ضمانات البنك الدولي لـ‬
are identified as stated below including preparation of ‫ والتغيرات في استخدام األراضي‬، ‫ وحوادث العمال‬، ‫المعلومات المجتمعية‬
simplified EMP. The bidding documents for this ، ‫ واضطرابات الضوضاء في المجتمع‬، ‫ واضطرابات المجتمع‬، ‫جودة الهواء‬
subproject will include the Jordanian regulations and ، ‫ عوائق في أنظمة الصرف الطبيعي‬، ‫وفقدان األرواح البشرية في الحوادث‬
World Bank safeguards clauses for TEG4 as follows: ‫ إزالة حطام البناء بشكل‬، ‫ البناء‬/ ‫فقدان الغطاء النباتي أثناء تحضير األرض‬
Lack of community information, Worker accident,s ‫ عدم وجود الفتات ما بعد‬، ‫ تثبيت اإلضاءة العامة المناسبة للسالمة‬، ‫مناسب‬
Changes in land use Air quality, disruptions to ‫البناء‬
community, Noise disruptions to community, Loss of
human life in accidents, Obstructions in natural
drainage systems, Loss of vegetation during land
preparation/construction, Appropriate construction
debris removal, Install proper public lighting for
safety, Lack of post-construction signage
‫مراجعة وتصحيح‬
Name: Manar Obidat ‫ المهندسة منار عبيدات‬:‫االسم‬
Title: Environmental, social Coordinator ‫ الضمانات البيئية واالجتماعية والسالمة العامة‬:‫الوظيفة‬
Cities and Villages Development Bank ‫بنك تنمية المدن والقرى‬
Date: ‫التاريخ‬
Approved by: :‫تمت الموافقة من قبل‬

Name: KhuloodTubaishat ‫ خلود طبيشات‬:‫االسم‬
122
‫‪Title: Senior Safeguards Advisor‬‬ ‫الوظيف––ة‪:‬مستشارالض––مانات البيئي––ة واالجتماعي––ة والس––المة‬
‫العامة‬
‫‪Municipality:‬‬ ‫وحدة ادارة المشروع‪:‬‬
‫‪Date:‬‬ ‫التاريخ‬
‫‪123‬‬
124
Annex 2 – Project Land Ownership
125
126
127
‫‪Annex 4 – HCD Recommendation‬‬
‫حديقة حوفامنطقة‬
‫الوسطية ‪ /‬إربد‬
‫رقم‬
‫المالحظات‬ ‫الصفحةاللوحة‬ ‫المنطقة‬ ‫الرقم‬
‫يس يجب تخصيص موقف سيارات لألشخاص ذوي عند المدخل الرئي‬
‫ز‬
‫يرىج االل تام بالكودة من جهة الشاخصة واإلشارة ‪ Wheel‬اإلعاقة و‬
‫‪Stopper‬األرضية ‪ ،‬وضعلموقف سيارات األشخاص ذوي اإلعاقة‬
‫ز‬
‫ر‬
‫توفرت أماكن للجلوس لألشخاص ذوي اإلعاقة مع وضع المؤ ش الخاص بهم‬
‫يفمكان الجلوس‬
‫تزويد أعمدة اإلنارة ) أو أية أعمدة موجودة ( بأ رشطة متمايزة بصريًا‬
‫بعرض )‪0.15‬م( ومثبتة على ارتفاع )‪1.50‬م ( من منسوب األرض‬
‫إعادة دراسة تصميم جميع المنحدرات لتحقيق المتطلبات بحيث ال يزيد الميالنعن‬
‫‪A02‬‬ ‫الموقع العام‬ ‫‪1‬‬
‫‪ % 8‬و وضع بسطة لإلس تاحة‬
‫ر‬
‫توفرت درابزين على ارتفاعر زي ‪ 0.60-0.90‬م لألدراج ‪ +‬عمل أ ش‪PP‬طة‬
‫( مانعة لإلنزالقعلى األدراج ) داخ يلى وخارى يج‬
‫أن تكون الممرات و األرصفة من مواد غرت قابلة لإلنزالق‬
‫توسيع الممر المؤدي الى الوحدات الصحية بحيث ال يقل عن )‪1.80‬م( خال‬
‫منالعوائق‬
‫ر‬
‫توفرت مؤ شات أرضية لألشخاص ذوي اإلعاقة البصرية من المدخل الرئي‬
‫يس وح تالوحدات الصحية لإلناث والذكور و للكشك‬
‫ز‬
‫يف الحمام المهيأ يجب أن تكون المسافة من منتص‪PP‬ف المقع‪PP‬د للج‪PP‬دار ال تزي‪PP‬د‬
‫عنم ‪0.50‬‬
‫استحداث وحدة صحية لألشخاص ذوي اإلعاقة‬
‫‪A04‬‬ ‫الوحدات الصحية‬ ‫‪2‬‬
‫ز‬
‫االل تام بكافة المتطلبات الواردة بالكودة للوحدات الصحية) مقابض جانبية ‪،‬‬
‫‪ ،‬مرّاة ( المغسلة وارتفاعاتها ‪ ،‬األبواب ‪ ،‬اّالرمة الدالة على الوحدة المهيأة‬
‫ارتفاع جزء من كاون ت ال ) ‪( (Kiosk‬بإرتفاع ال يتجاوز )‪ 0.76‬م‬
‫‪128‬‬
‫‪2‬‬ ‫حديقة حوفا ‪ -‬اربد ‪ -‬نها يئ‬
‫رقم‬
‫المالحظات‬ ‫الصفحةاللوحة‬ ‫المنطقة‬ ‫الرقم‬
‫حظر وضع األعمدة وسط ممر الوصول ‪ ،‬و يجب أن تكون بألون متمايزة‬
‫ر‬
‫بصريًا مع المحيط المجاور ‪ ،‬كما يجب تزويدها بأ شطة ملونة بعرض )‪0.15‬‬
‫م( مثبتة علىارتفاع )‪1.50‬م( من مستوى منسوب األرضية‬
‫اعتماد الشعار الجديد لألشخاص ذوي اإلعاقة‬
‫مالحظات عامة‬ ‫‪3‬‬
‫ز‬
‫تهيأة األثاث ‪ +‬عدد من األلعاب يف منطقة األطفال‬
‫ز‬
‫ي‪PP‬ف األم‪PP‬اكن الموج‪PP‬ود فيه‪PP‬ا أدراج يجب ت‪PP‬وفرت منح‪PP‬در بميالن ‪%8‬‬
‫( وتوفرت درابزينبإرتفاعر زي ) ‪0.60‬م ‪0.90 +‬م‬
‫‪2‬‬ ‫حديقة حوفا ‪ -‬اربد ‪ -‬نها يئ‬
‫‪129‬‬
Annex 4 - Supplementary Particular Conditions
Supplementary Particular Conditions

The Employment Intensive Approaches by the International Labour Organization,
ILO
Introduction
1. The Development objective of the Municipal Services and Social Resilience Project (MSSRP) is to
Support Jordanian municipalities affected by the influx of Syrian refugees in delivering services
and employment opportunities for Jordanians and Syrians. Therefore, the Ministry of Local
Administration (MOLA) signed an agreement with the International Labour Organization (ILO)
to provide the technical support to assess, monitor and increase the labour-intensity in the
MSSRP capital investments through applying Employment Intensive Approaches (EIA) at the
project’s interventions.
2. The application of Employment Intensive Approaches in the MSSRP requires an enabling

environment through developing appropriate guidelines and contractual conditions to facilitate
the application of these concepts by the implementing partners. The ILO developed these
Supplementary Particular Conditions to be applied by the project’s partners in the MSSRP
interventions and other Municipal projects to optimize employment generation and improve
working conditions in construction sector in Jordan.
3. These Particular Conditions include Environmental, Social, Health and Safety Safeguard
requirements that are applicable to the MSSRP, and are additional to any other information
such as Environmental and Social Management Plans (ESMP – Annex 1) or Environmental and
Social Impact Assessments and management plans that have been prepared to meet the World
Bank requirements, and are included in the Contract Document. Contractor’s Method
Statement and health and safety plan as required under the General Conditions and
Specifications shall be designed to comply with these requirements.
4. These Supplementary Particular Conditions are considered an integral part of the Contract
Document and complementary to its provision and shall be adhered to by the Contractor and
all sub-contractors and external suppliers in the project. Any contradiction between the
General/ Particular Conditions and these conditions, these conditions shall prevail.
5. On March 11, 2020, World Health Organization (WHO) declared that COVID-19 is characterized
as a pandemic. The impact of this crisis affects various areas during the implementation of
projects including contractual consequences due to suspension of works during national
lockdown, activating emergency laws or national defense orders, applying preventive measures
at the workplace, and other relevant consequences. The local/ national authorities’ instructions
during this crisis shall be applied at all times. The Contractor is advised to use the Employment
Intensive Guide in response to COVID-19 (Annex 2).
130
6. The Occupational Safety and Health (OSH) measures in ordinary circumstances specified in “The
Safety and Health in Construction Convention in 1988 (C167)” and its accompanying
Recommendation in 1988 (R175) will remain valid at all situations.
Application of Employment Intensive Approaches
7. The application of Employment Intensive Approaches (EIA) shall cover the project’s phases
starting from bidding phase until the end of implementation.
8. All bidders must attend the mandatory EIA training on bidding for labour-based works provided
by the ILO. The ILO shall present session (Training module: LRB-4 7) through physical seminar
and/or virtual learning platforms as part of the pre-tendering meeting to introduce the
modifications on the Contract Conditions and their implications on the bidding process. The
attendance of each bidder shall be proofed by registering the Company name in the
attendance sheet with submitting valid copy of the Commercial Registration Certificate. The
attendance of this session is mandatory for all bidders.
9. The awarded contractor (the Contractor) shall nominate at least one engineer and one
supervisor to attend the full EIA training on Contracting and Implementation of Labour-Based
works (LRB-5). The ILO will conduct the training after signing the agreement with the
Contractor, through physical seminar and/or virtual learning platforms.
10. The Contractor shall achieve minimum worker days through executing the activities of the
project mindful that the estimated minimum labour content required in the Municipal Grant II
projects is (10%) of the grant’s value. This labour content is fixed and shall not be altered under
any condition. For monitoring purposes, the Contractor shall achieve the minimum worker days
determined in the Appendix to Tender.
11. Attached with the Statement at Completion, the Contractor shall submit Summary of total
number of workers, worker days and amount of paid wages according to table (T1) reviewed
and approved by the Engineer. If the Contractor failed to achieve the minimum worker days as
determined in the Appendix of Tender, the Engineer shall apply the following deductions from
the Contractor’s Statement at Completion for the unachieved worker days:
Item Description Unit Value of Reduction
Number of Not achieving 95% of the minimum Worker 14 JOD X the unachieved
Worker days worker days as determined in the day worker days
Appendix to Tender
12. After the issuance of the Taking-Over Certificate for the Works pursuant to Sub-Clause 10.1
[Taking Over of the Works and Sections] of the Contract, the Engineer shall, upon a notice of
the Employer pursuant to Sub-Clause 2.5, proceed in accordance with Sub-Clause 3.5
[Determinations] to determine the final total number of worker days in accordance with the
7
LRB-4 Module: Local Resources-Based training module
131
quantities actually executed and certified under the Statement at Completion prior to applying
the above deductions.
In the event changes were instructed by the Engineer pursuant to Sub-Clause 13.1[Right to
Vary] of the General Conditions of Contract, or a proposal submitted to the Contractor pursuant
to Sub-Clause 13.2 [Value Engineering], in a manner that would vary the worker days stipulated
in the contract, the contractor shall submit to the Engineer the revised number of worker days
for his review and approval.
13. The total number of workers recruited by the Contractor for implementing works under the
Contract will comprise of 70% Jordanian and 30% Syrian nationals with work permits. Out of the
total number of workers, at least 10% should be women and 3% should be Persons with
Disabilities. Copies of Ministry of Interior (MOI) cards should be provided in order to serve as
evidence of the nationality of the Syrian workers, and the Jordanian workers should provide
copies of national ID cards. The Contractor can employ any worker of any nationality at the
project, but no worker from nationalities other than the Jordanians and Syrians will be
calculated from the minimum worker days assigned at the appendix of tender. The share of
Jordanians, Syrians, women, and Persons with Disabilities applies to all employment
agreements between the contractor and the workers.
14. The Contractor shall sign the Employment Contract and Code of Conduct with each worker
regardless of the recruitment duration according to the Employment Contract Template (T2).
The Contractor shall provide the Engineer prior to the commencement of works with copies of
all signed employment contracts and signed Code of Conduct forms for each worker with
copies of the workers’ IDs and MOI cards.
15. The Contractor shall issue work permits for all Syrian according to the applicable Regulations
and ensure the validity of these permits during the implementation of works at the project. The
Contractor shall provide the Engineer with copies of the valid work permits for the Syrians prior
to the commencement of work.
Recruitment Process:
16. The Contractor shall not recruit more than 10% of the total number of workers from his/ her
permanent staff, while not less than 90% of the workers shall be recruited from the local
community within the Municipality’s borders of the project location. If the Contractor provides
an accepted evidence for lack of available workers within the municipality borders, he/ she can
recruit workers from the governorate border in coordination with the Engineer.
17. The Contractor shall fill the Contractor Staff Table (T3). The total number of skilled workers from
the Contractor’s staff is (____)
18. The Contractor shall recruit minimum 90% of workers from the local community of the project’s
location. The recruitment of unskilled and semi-skilled workers shall be conducted through an
open application process to identify eligible applicants according to the priorities’ criteria of the
132
MSSRP. Eligible unskilled and semi-skilled/ skilled workers will, furthermore, be selected
through a public lottery. Application templates for unskilled, semi-skilled and skilled workers
shall be prepared and distributed through the municipalities in coordination with the MSSRP
Project Management Unit (PMU) and the ILO. The Contractor shall organize the recruitment
process according to the MSSRP Employment Procedure (A3).
19. All workers in the lists shall be given sequence numbers through the public lottery. Any
replacement of worker shall be done according to her/his sequence in the waiting list.
20. The Contractor shall prepare and fill four lists of semi-skilled and unskilled worker: the
Jordanians Recruitment List (A4), the Jordanians waiting list (A5), the Syrians Recruitment List
(A6), and the Syrians waiting list (A7). The Contractor shall provide signed copies of the lists to
the municipality, MSSRP PMU and the ILO.
21. Eligibility of skilled workers shall be determined based on the criteria set in Annex 3 and
technical interviews shall be conducted with the qualified candidates to select the workers for
the required skills.
22. The Contractor shall be responsible of any costs related to the recruitment process, without any
additional costs on the contract.
Implementation of Works
23. The Works shall generally be carried out using local-resource-based methods; giving preference
to the use of local labour, materials and services.
24. Light equipment support may be required to carry out some specific activities. The Contractor
will supply the Engineer within seven days prior to the commencement date with a list and
details of equipment, which he intends to use on site. He shall further notify the Engineer prior
to bringing in or removing any equipment to and from the site.
25. Use of heavy equipment shall be limited and in any event shall be conditional upon the written
consent of the Engineer. The Contractor shall not also remove any of his heavy equipment from
the site without the prior consent of the Engineer’s as per the requirements of sub-Clause 4.17
of the contract.
26. The Contractor shall observe and fulfil particularly the following conditions with respect to all
persons employed by him in the execution of the Contract under a Task System:
a. The size of the daily task shall be that which a worker can reasonably complete during a
normal worker day (8 hours).
b. The level of the task will vary depending upon the site conditions.
c. The Task Rates Table (A8) includes the estimated rates for some labour works in the project.
The Contractor and the Engineer can discuss and modify these rates if necessary in
consultation with the ILO representative.
133
27. The Contractor shall not perform any work outside normal agreed site working hours unless
authority to do so has been obtained in writing from the Engineer.
28. The worker is entitled to obtain paid weekly holiday according to the Labour Law (one full day
for six working days per week and less than 1-day proportional to the working days per week).
In addition, the worker is entitled to have proportion of 14 days annual leaves per year, to be
given after the first month or paid in proportion at the end of his service period.
29. The Contractor shall register each worker in the Social Security System according to the
national regulations and pay all applicable fees and contributions without delays. The
Contractor shall submit the active registration sheet with the evidences of payment from the
Social Security Corporation with the monthly progress report. The Interim Payments of the
Contractor shall be on hold if the Contractor failed to register the workers in the Social Security
System and pay their contribution fees on time.
30. The Contractor shall provide his labour force with hand tools of adequate quality, appropriate
for each activity, sufficient in numbers and shall maintain the tools in good and safe working
conditions.
31. The application of Labour-Based construction methods requires an adequate number of

qualified supervision and administration personnel. The Contractor will show that he has
sufficient competent staff employed by submitting the Curricula Vitae of these personnel within
seven days prior to the Works commencement date.
32. The Contractor’s supervisory staff must have adequate technical education and sufficient
previous exposure to Labour-Based methods. The Contractor shall coordinate with the
Engineer and the ILO on the attendance of his supervision staff to the Employment Intensive
Approaches training.
33. In light of the COVID-19 pandemic and the health impacts that may arise from this situation,
the Contractor shall be obliged to adhere with all mitigation measures mentioned in the
Occupational Safety and Health section in this document, and the applicable governmental
instructions regarding the pandemic situation.
Impact Evaluation
34. The MSSRP will conduct an impact evaluation (IE) activity in the project focusing on the labour-
intensive approaches under the Municipal Grants II projects. These approaches create the
conditions under which Jordanians and Syrian refugees can come into contact with one another
repeatedly and, furthermore, pursue a common objective, factors which are important in
building understanding and reducing the social gaps between groups.
35. The Contractor shall submit Recruitment Plan to the Engineer and the World Bank
Representative for revision and approval within 7 days after receiving the Letter of Acceptance.
The Recruitment Plan shall include the number of workers required for the project’s tasks
134
throughout the timeline of the project. The World Bank Representative will assign all workers
into specific groups, composed of different nationalities, in accordance with the approved
Recruitment Plan (A9).
36. The Contractor shall ensure that no changes occurs for the assigned group (T4). No worker is
allowed to change his/ her assigned group for any reason. If any worker changed his/ her
assigned group, a deduction of daily wage (14 JOD) per day shall be made on the Contractor’s
Interim Payment.
37. Any change in the formation of the group (in terms of number or nationality percentage) at the
site shall be arranged in coordination with the Engineer and the World Bank Representative.
Such changes must, however, be avoided unless they are considered absolutely necessary to
continue the works.
38. The Engineer shall provide the Contractor with the names of the World Bank Representative(s)
entitled to visit sites as part of impact evaluation supervision’s activities. The Contractor shall
take care for the health and safety of the evaluators through providing necessary induction,
personal protective equipment and hygiene facilities at the site.
39. The Contractor shall facilitate the work of the World Bank Representative(s) in coordination with
the Engineer and MSSRP-PMU.
Reporting Requirements
40. The contractors will be required to maintain the Recruitment Lists of the workers. Any
replacement for workers shall be according to the waiting lists signed by the Contractor. Such
replacement must be agreed in advance with the Engineer and World Bank Representative for
the purposes of maintaining groups’ configuration of Impact Evaluation.
41. The Contractor shall submit a detailed work program to the Engineer according to the agreed
program template within 28 days after receiving the notice of Commencement of Works. The
Contractor shall also submit a revised program whenever the previous program is inconsistent
with actual progress or with the Contractor’s obligations. Each program shall include estimates
for the number of workers and the number of worker days for each work stage, as well as the
timeframe for achieving the works. The program shall respect the groups’ assignments
identified for the Impact Evaluation purposes.
42. During the execution of the Contract, the Contractor shall register all workers according to the
Registration Template (T5) and provide the employer with revised records before any payment
is due.
43. The Contractor shall further maintain detailed Muster Payrolls according to the Daily
Attendance Sheet Template (T6) showing daily attendance and wages paid to all personnel
employed, and shall produce at any time such records for inspection by any person authorised
by the Employer.
135
44. The Contractor shall further keep daily records of all information and data related to labourers
according to the Daily Attendance Template (T6). Information required such as category of
labour, numbers of workers employed, and productivity per person.
45. Other information are gender records, wage rate, machine output etc.
46. The Contractor will be required to submit the Monthly Progress Report according to the
Progress Report Template (T7) attached, and provide a copy of the report to the MSSRP-PMU
and the ILO.
47. Each report shall include clean photographs showing the status of progress on the Site.
48. The records for each calendar month during construction shall be made available to the
Employer not later than the first week of the following month, together with the monthly
Interim Payment Certificate (ICP) submission. Any Payment Request from the Contractor
shall include all relevant workers’ records covering the achieved works duration.
49. Along with the Final Payment of Contract, the Contractor shall submit approved Summary for
number of workers and worker days according to the Template (T1).
Workers’ Payment
50. The Contractor shall pay 14.00 JOD (Fourteen Jordanian Dinars) as the fixed daily wage for
unskilled workers for the assigned task(s) within the normal working hours. This rate does not
include the Social Security Contribution of the worker (7.5%). The daily wage for skilled or semi-
skilled workers is 14.00 JOD or more, without upper limit.
51. All workers will be paid equal wages for work of equal value. No discrimination shall be made
between workers based on nationality, gender, age or other social status.
52. Workers should be paid regularly and on time (at least once a month). Workers should be paid
in full each time and not partially. Wage entitlements are communicated clearly to all workers.
53. The contractor shall use electronic payment systems/ e-wallets to pay the workers’ wages. Cash
payments are prohibited. The Contractor shall provide an evidence to the Engineer of
transactions made and the amount paid to each worker.
54. Any dispute between the Contractor and workers regarding delayed payment or default in
payment of fair or complete wages, if not resolved immediately, may force the Employer to
intervene.
55. The Employer will, upon the Contractor’s failure to make timely payment in accordance with the
employment contract, pay directly the monies due to labourers and such amounts shall be
deducted from any monies which may become due to the Contractor under the Contract.
56. In such events, the Contractor is bound to co-operate with the Employer in processing the
payment of the correct amounts of monies due to the labour force by submitting the relevant
136
Muster Payrolls, worker days reports, and pay-sheets. Proof of payment shall be provided to
the Contractor to maintain in his records.
57. The Contractor shall bear the administrative cost and any other costs incurred by the Employer
as a result of direct payment of wages to labourers which is pre-estimated and agreed to be at
the rate of [to be filled in by Employer].
58. In case of omission of part of the Works pursuant to Sub-Clause 13.1 of the Contract, no
employment contract shall be terminated prior to notifying the Engineer and presenting
evidence that all worker’s dues have been or will be settled.
Decent Work Provisions
59. The Contractor undertakes to respect, at all times and in all circumstances relevant to the
performance of the Contract and in relation to all its personnel, and to ensure that its
subcontractors respect the following principles concerning the international labour standards
of the International Labour Organization:
a. the freely-exercised right of workers, without distinction, to organize, further and defend
their interests and to bargain collectively, as well as the protection of those workers from
any action or other form of discrimination related to the exercise of their right to organize,
to carry out trade union activities and to bargain collectively;
b. the prohibition of forced or compulsory labour in all its forms;
c. equal remuneration for men and women for work of equal value;
d. equality of opportunity and treatment in respect of employment and occupation without

discrimination on grounds of race, colour, sex, religion, political opinion, national
extraction or social origin and such other ground as may be recognized under the national
law of the country or countries where the performance, in whole or in part, of the Contract
takes place;
e. the prohibition of the employment of persons under the age of eighteen (18) for work that,
by its nature or the circumstances in which it is carried out, is likely to harm the health,
safety or morals of such persons;
f. The payment of wages in legal tender, at regular intervals no longer than one month, in
full and directly to the workers concerned. The Contractor shall keep an appropriate record
of such payments. Deductions from wages are permitted only under conditions and to the
extent prescribed by the applicable law, regulations or collective agreement, and the
workers concerned must be informed of such deductions at the time of each payment.
g. the provision of wages, hours of work and other conditions of work not less than 14 JOD
per 8 hours working day
137
h. the need to ensure, so far as is reasonably practicable, that the workplaces, machinery,
equipment and processes under their control are safe and without risk to health, and that
the chemical, physical and biological substances and agents under their control are
without risk to health when the appropriate measures of protection are taken; and provide,
where necessary, adequate protective clothing and protective equipment to prevent, so far
as is reasonably practicable, risk of accidents or of adverse effects to health;
i. All applicable laws or regulations concerning terms of employment and conditions of work,
any collective agreements to which it is party, or any other related measure with which it
must comply.
Social, Health and Safety, and Environmental Safeguards
60. The Contractor shall take all necessary measures to comply with the Social and Environmental
Safeguards Requirements in the MSSRP and the instructions of the Social and Environmental
officer nominated by the Employer with no extra charges.
61. The Employer shall provide the Contractor with the Environmental and Social Management Plan
(ESMP – Annex 1). The Contractor shall comply at all times with the ESMP requirements.
Moreover, the Contractor shall also provide a method statement for the Environmental and
Social Management including a health and safety plan (A10).
62. The Contractor shall regularly check compliance against specifications using the Social, Health
and Safety and Environmental Safeguards Compliance Checklists (T9). In case of non-
compliance, the Contractor will be instructed to rectify the situation in accordance with the
relevant contractual conditions and specifications. For the Contractor’s continued non-
compliance, penalties will be applied to payments as appears under Annex 11.
63. The Engineer may require the Contractor to remove (or cause to be removed) any person
employed on the Site, including the Contractor’s Representative, who:
 Persists in any misconduct or lack of care,
 Carries out duties incompletely or negligently,
 Fails to conform with any provisions of the Contract, or
 Persists in any conduct, which is prejudicial to safety, health, or the protection of the
environment.
64. In summary, the Social and Environmental Safeguards to be taken in account by the Contractor
are:
Social and Environmental Safeguards Requirements
Occupational Safety and Health Specifications
The Contractor shall be responsible for the safety of all activities on the Site. The Contractor shall
also assess the risks for all such activities, ensure that adequate safety controls are in place as
appropriate to the work being performed.
The Contractor and shall comply with the below requirements in handling hazardous material and
equipment/tool and provide a job hazard analysis and protective measures for all identified risks.
138
The Contractor, shall ensure, so far as is reasonably practicable, that the workplaces, machinery,
equipment and processes under their control are safe and without risk to health, and that the
chemical, physical and biological substances and agents under their control are without risk to
health when the appropriate measures of protection are taken; and provide, where necessary,
adequate protective clothing and protective equipment to prevent, so far as is reasonably
practicable, risk of accidents or of adverse effects to health, at the Contractor’s expense.
The Contractor shall provide instructions on Occupational Health and Safety (OSH)
as part of the induction process for new workers.
In the context of the COVID-19 pandemic, it is of utmost importance that workers,

contractors, and public authorities understand the importance of preventive
measures at the workplace and at home. Before the commencement of works, OSH
training should be organized to engage relevant stakeholders, which now should
extend its scope to include an awareness-raising sessions on preventive measures
against COVID-19.
These stakeholders include but are not limited to municipalities/ government
authorities, contractors, site supervisors, workers and local communities.
The Contractor should facilitate the establishment of a team with appointed focal
points for COVID-19 responses. The team with focal points should consist of
different stakeholders including contractor, site supervisor(s), and workers’
representative(s) with at least one female representative and/or a representative
Safety and with a disability, if possible.
The focal point should request workers to wash hands and measure body
health
temperatures of all workers and contractors, as well as drivers for materials and
induction machine operators upon their arrival at workplace, to monitor fever symptoms. The
focal point should also monitor other symptoms such as respiratory symptoms or
difficulties in breathing, and ensure that workers are not exposed to potential risks
(e.g. travel, contact with sick people, participation in large gatherings).
The Employer may organise campaigns for enhancing safety awareness among the
workforce on site and regarding general health issues. The Contractor shall allow
his staff to attend to these campaign events during normal working hours and
without deduction of pay.
Contractors shall regularly provide instruction on safety and health procedures to
all personnel during the work operations on sites.
Contractors shall establish a program of inspections of work activities, locations
and workers to assess safety practices and conditions against contractual
requirements.
COVID-19 induction at the site:
139
Awareness creation shall be done in three ways: (i) training sessions, (ii) posters
and handouts, and (iii) information sharing through the project’s focal points on
COVID-19.
Important things to remember:
1) COVID-19 virus can travel in aerosols for some distance and remains viable on
surfaces for hours
2) COVID-19 is present in sewerage and faeces of infected people. Be extra careful
around sewerage.
3) Take all normal precautions and extra care as per the related authorities’
announcements and declarations
4) Take the basics for post visit sanitation with you (soap and water, clean towel,
alcohol gel) and clean up as soon as you are out of any risk area. You can
sanitise the outside of your gloves to prevent carrying the virus out of the area
while maintaining hand protection
5) Remember to sanitise steering wheel, gear change, keys and door handles of
vehicle when you get home.
The Contractor shall register all workers in the national Social Security Scheme and
pay the required contributions of the worker and organization to cover the working
Social
period.
Security or The Purpose: to provide financial backing to any worker who gets hurt, disabled or
Workers loses their life due to a work-related accident.

The insurance must be valid for the entire duration of the works. The insurance
Insurance
should cover all work related accidents including the transportation to and from
the work site.
The Contractor shall provide access to safe and clean drinking water with sufficient
quantities (2 Litres per person per day) to prevent heat stress, heat stroke,
hyperthermia and the medical condition of dehydration. These are all threats to
workplace safety, especially in settings where employees may be working at very
Drinking
high or low temperatures, or outside.
Water In areas where centralized safe water supplies are not available, basic water
treatment technologies are effective in removing or destroying viruses, such as
boiling or using high-performing filters. The Contractor shall consult public health
authorities to provide appropriate water filtration/purification equipment. Separate
cups for drinking water should also be prepared for each worker, and these cups
should be washed thoroughly after use.
The Contractor shall provide well-maintained and separate sanitary facilities for
Toilet and
men and women to prevent harassment; such facilities should have lockable doors
Washing and always be clean.
facilities The facilities shall be sufficient in number and conveniently and safely located to
meet the worker’s most essential needs. Since construction works usually move
140
from one place to another, the provision of mobile sanitary facilities is
necessary. Hand washing facilities are ideally to be located within 5 meters of
toilets and at close range of eating space.
Suitable rest facilities should also be provided for workers to eat meals, etc.
The Contractor shall also:

1) Ensure soap is available at hand washing stations.
2) Place hand sanitizer stations near toilets, in hallways, and at entrances/exits.
3) Clean toilets at least once a day, particularly surfaces with high contact (e.g.,
railings, tables, door and window handles, etc.).
4) Use sodium hypochlorite at 0.5% (equivalent 5000ppm) can be used for
disinfecting surfaces; 70% ethyl alcohol for disinfection of small items. For
outdoor cleaning, 0.05% diluted concentrate to be used through spray.
5) Ensure that rubbish is removed daily and disposed safely.
6) Used PPE should be disposed separately.
7) For site offices, toilets should be actively aerated in the correct direction. For
example, an open toilet window (passive aeration), could bring dirty air towards
other rooms when the toilet door is opened. If only passive aeration is
available, then ensure that air flow throughout the building is adequate to
clean the air.
8) Encourage flushing of toilets with the lid down.
In the light of the global pandemic COVID-19, the Contractor shall be responsible
for the health and safety of the site and workers as following:
Personal Protective Equipment (PPE), tools and behaviour:

Employment-intensive works necessitate the use of a range of hand tools and
safety gear. These tools and equipment can be hazardous when not properly used,
and thus ordinary OSH measures should always apply. In the current
On-site
circumstances with the spread of COVID-19, sanitation measures should be added
working to the use of tools and equipment. The Contractor should also consider the
during and purchase of other preventive supplies, tools and equipment specifically dedicated
after COVID- against COVID-19 to be procured by contractors through BoQs. It is recommended

to pre-procure prevention equipment, such as soap, surgical masks, tissues, and
19
hand sanitizers to be stored at the office.
All workers (not only individuals who develop symptoms) should be instructed to
use their elbow to cover their mouth when sneezing and coughing, which is an
effective prevention not only against COVID-19 but also for other diseases. For
those who have a symptom of runny nose, they should be advised to use tissue
paper to blow their nose and these should be discarded immediately in the
provided disposal bins. Frequently touching their nose, eyes and mouth directly
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with their hand can increase the risk of infection. Hand shaking and other ways of
physical greetings should also be avoided at all time during the crisis and after the
crisis as long as the virus still remains a threat.
Site Offices:
1) Conduct one-time deep clean for the offices before resuming work after
suspension periods,
2) Keep at all times the minimum social distance between persons. WHO
guidelines are for a minimum social distance of 1 metre (approximately 3 feet).
Two metres is preferable.
3) Use remote meeting facilities (e.g., telephone or video conferencing), as much
as possible, particularly for large meetings.
4) Consider taking in-person meetings outdoors. Otherwise, limit the size of
indoor meetings according the space available in the room. Always use the
biggest room available.
Site Work:
5) Wear appropriate PPE at all times
6) Apply social distancing on all types of works. 1 metre (approximately 3 feet).
Two metres is preferable.
7) Identify/control the stock of PPE and any relevant special medical equipment
necessary in short/medium/long period
8) Signage on site with the PPE required for internal and external visitors updated
with the current situation
9) Regular health tests for site workers (routine temperature checks)
10) Avoid use of another person’s PPE unless the situation is life-threatening.
11) Establish enough easily accessible points and provide hand disinfectants for the
personnel
12) Establish enough easily accessible points for disposing of contaminated
equipment or used PPE
13) Update and train the health and safety officer and/or security personnel about
the supplementary site regulations
14) Instruct the personnel regarding the supplementary/new regulations
15) Clear tracing policy and procedure that can be put in place immediately it is
known a contact has taken place.
Sick leave and quarantine:

If a worker develops a mild symptom similar to that of COVID-19, the worker
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should immediately be requested to self-quarantine and stay at home for at least
14 days, and such cases should be reported to health authorities immediately. If a
worker develops a serious symptom such as difficulties in breathing or high fever,
project managers should immediately contact the nearest designated medical
facility for testing (if possible) and arrange logistics. Care should be taken to ensure
that risk of contact with other people is minimized as the worker is in transit to
home.
Contractors and workers need to abide by established conditions of employment
including the right to paid sick days and adequate number of quarantine days, in
view of national legal requirements and local practices, available project resources,
as well as donor obligation
At all times the Contractor shall comply with applicable Governmental guidelines
for safety and health protection measures to limit the spread of the Corona virus
construction works.
Specific safety equipment specifications
The contactor shall ensure that works are carried out in a manner to prevent, as
reasonably practicable, accidental death and injuries to workers.
The Contractor shall also ensure that no firearms, weapons, illegal substances or
Safety alcoholic beverages are brought onto site and that no personnel under the
influence of alcohol or drugs are permitted on sites. All personnel shall always obey
Equipment
the warning signs and drivers or operators of vehicles, equipment and machinery
follow the rules for safe operations.
The Contractor shall provide personal protective equipment to workers – according

to the work being implemented, including but not limited to hard hats, safety
glasses, gloves, safety shoes, hearing protections, or other means provided against
cuts, corrosive liquids, and chemicals.
Type of Task Required Why
Safety
Equipment
Digging, carrying, levelling; Gloves Repetitive work without gloves can cause
working with cement, concrete abrasions and other minor injury.
bitumen or similar material
Working with sharp tools (e.g. Boots A minor mistake from any of these tasks
pick axes), carrying heavy loads; could cause serious injury to the feet,
Working with cement, concrete potentially resulting in permanent
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bitumen or similar material physical disability.
Breaking rocks Safety goggles A stone flying into a worker’s eye may
Cutting stone Gloves cause serious injury, including permanent
loss of sight.
Works inside buildings, under Hard hats If a heavy item falls on a person’s head
bridges or lower parts of steep and the person is not wearing a safety hat,
slopes where rocks may fall this could cause serious injury, even
death.
Any works Bright Vest Bright vests will help drivers identify
workers from a distance and prevent
collision
Work that produces a lot of dust Dust Masks Dust can cause respiratory problems,
which is especially serious for persons
with asthma, allergies and other similar
health issues.
Works under direct sunlight with Hats and UV Working under direct sunlight for
no proper shade nearby sunglasses extensive periods of time can result in
heatstroke. Regular rest breaks can
mitigate this.
Any works Water Provision of, or allowance for, or access to
safe drinking water. Special consideration
is required in remote areas far from a
potable water source or shop.
Any works First aid kits A comprehensive kit must be held at the
site camp. Comprehensive or smaller kits
must be with working groups at all times.
Any work during and After Medical face To prevent the spread of spit.
COVID-19 pandemic masks (N95
Prior to entering the site and are face mask type)
disposed of, in safe places,
before leaving the site.
Gender Equity, Disability Inclusion and Child Protection Specifications
Equal Equal remuneration for men, women, Syrian workers, and people with
remuneration disability for work of equal value.
Ensure that no juveniles under the age of 18 are engaged in this work. Note:
Although the Section 74 of the Jordanian Labour Code allows in certain cases
Minimum age
the employability of juveniles aged 16-17, for the purpose of this project no one
for work is 18 under the age of 18 will be permitted to be employed, as the nature of the
infrastructure work may risk the health and safety of children.
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The contractors are required to allocate at least 10% of labour days to female
workers.
Equal The Occupational Safety and Health of Women in the Workplace restricts the
employment of women in hazardous occupations, as referred to in the
employment
Jordanian Labor Law; (in accordance with the decision of the Minister of Labor
opportunities for issued in the Official Gazette No (6828) issued under the provisions of Article
Women (69) for the work carried out in this project, the industry of asphalt, quarries
and all works related to the extraction of minerals and stones from
underground, and welding of all kinds of metals.
The contractors are required to allocate at least 3% of labour days to persons
with disabilities.
Employment
The Contractor should have adequate knowledge to promote the inclusion of
opportunities for people with disabilities in the workforce. Note: Persons with disabilities shall
people with have the same rights to work and earn the same level of salaries as any other
citizen according to the Law on the Rights of Persons with Disabilities no. 31 of
disability
2007 (Article 2), which guarantees the right to equal opportunities and non-
discrimination among persons on the basis of physical disability.
Establish
In compliance with Section 72 of the Labour Code, Contractors with at least
childcare centres twenty married women workers in their employment in one site location shall
provide an adequate facility under the care of a trained nurse for the women
near the
workers' children under four years of age, if at least ten of them are in such an
workplace age group.
The Contractor will recruit 30% of workers from the Syrian nationality. The
Employment of
Contractor will secure their work permits from the local department of Labour.
Syrian refugees If required, training will be provided to unskilled workers to perform semi-
skilled occupations.
To ensure that all workers, independent of their sex, ethnicity or mental or
physical condition, receive the same salary for the same type of work done. The
Task-based daily
task-based payment method also facilitates the implementation of same salary
wage for work that is of equal value. However, the time-based method may be
applied for some workers who are disabled.
Environmental Safeguards specifications
a) Confirm with local authorities about identified and approved water
Site supply sources.
management b) Make sure that the project’s drinking water requirements do not affect
the availability of drinking water for the local population. If this is the
and utilities
case, seek other water sources (for example, from water tanker).
a) Store fuels and other hazardous substances on hard standing area and
Storage and protect with adequate roofing (to protect it from rain), with a
containment wall and a proper system for safe disposal, in case of
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waste.
b) Only personnel with the capacity to handle stored fuel and other
hazardous substances and who are able to manage emergency
situations should be authorized to access the stores and deal with fuel
and hazardous substances. Equipment to deal with emergency
situations should be available.
c) Hazardous substance storage containers should be in good condition
with proper labelling. Containers need to be checked regularly for
leakage and should be repaired immediately or replaced if leaking.
chemicals
d) Waste fuel and oil shall be removed and used for recycling or disposed
in landfills.
e) Equipment/vehicle maintenance and refuelling to be done in areas that
are designed to contain spilled lubricants and fuels.
f) If spillage occurs it must be immediately cleared with utmost caution to
leave no traces and stored in proper waste containers for disposal. If it
occurs on a road, cover with sawdust or sand, then shovel into a proper
waste container. If it occurs on soil, dig around the spill to a depth until
reaching the natural soil color. Dispose into a proper waste container.
a) Confirm approved sites for the asphalt plant and rock crusher.
b) Asphalt plants and rock crusher must not be located on the road and at
least 500 meters away from settlements, schools, hospitals and
protected areas.
c) Install rock crusher with dust suppression equipment.
d) Petroleum products used to heat-up the bitumen shall be handled
properly to avoid any spill and empty bitumen drums shall be kept in
Asphalt mixing safe areas.
e) Bitumen storage and mixing areas shall be protected against spills and
and rock
all contaminated soil must be properly handled and dumped in
crushing designated areas.
f) Bitumen mixing areas shall be protected and any spill shall be
contained and disposed in an authorized area.
g) Empty drums have to be stored in appropriate places on the
construction sites.
h) Accidental spill of bitumen or chemicals should be cleaned up
immediately, with the top 2 cm of contaminated soil and chemical
waste disposed of in approved disposal site.
a) Confirm with Municipality about designated landfill for waste and
Waste and water
treatment plants for solid and liquid waste disposal before starting the
management construction.
b) All solid, liquid and hazardous wastes will be collected and removed
from the work sites and disposed of in waste disposal areas defined
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and approved by the Municipality.
c) Burning of construction and domestic wastes shall be prohibited.
d) Segregate hazardous wastes (oily wastes, used batteries, fuel drums,
etc.) and ensure that storage, transport and disposal shall not cause
pollution.
e) Ensure that all waste storage containers are in good condition with
proper labelling.
a) The Contractor shall submit prior to the start of any work a traffic plan
for the Engineer’s approval. The traffic plan shall include all necessary
measures to keep pedestrians and vehicles away from each other and
from the location of work signs and equipment in order to reduce the
risks of accidents. Upon the approval of the traffic plan, the Contractor
shall abide by the measures of the plan.
b) Monitor and investigate complaints and propose appropriate
mitigation measures.
c) Mixing and crusher plants need to be equipped with dust suppressor
devices such as water sprayers.
d) As much as possible, noisy activities should be kept to a minimum, in
particular in residential areas and near schools, hospitals, mosques,
Traffic, noise, churches, etc.
e) Set-up speed limits to minimize dust emission near sensitive receptors
and dust
like residential areas. Indicate speed limits with sign boards and speed
management bumps.
f) Trucks and involved vehicles should follow specific & identified truck
ways.
g) Provide sufficient lighting at night in the construction areas when night
work has been instructed. Ensure lights do not shine directly into
homes, hospitals, etc.
h) Designate a traffic officer and flagman to warn of dangerous conditions
(if required for 24 hours/day).
i) Maintain construction equipment and vehicles regularly to prevent or
minimize pollution.
j) Protect all sites and open excavations with barriers and signs to protect
pedestrians and to prevent vehicles damaging the work or falling into
excavations.
a) Confirm designated areas for spoil disposal before starting the project.
Spoil
b) Storage of stockpiles shall be located at least 50 meters away from
management water bodies.
c) Spoils shall only be disposed to areas approved by local authorities.
d) If required, stockpiles shall be provided with bunds to prevent siltation
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of rivers and other water bodies through erosion.
e) Spoil disposal sites shall be located at least 50 meters from surface
water courses and protected from erosion.
f) Spoil disposal areas need to be rehabilitated. Disposed spoil will be
spread in layers, compacted at optimum soil moisture content, covered
with top soil, landscaped and provided with drainage and vegetation to
prevent erosion.
g) In consultation, spoil can be used to fill eroded gullies and degraded
lands.
As much as possible, re-use top soils and low quality materials for construction
Material
works. Provide adequate drainage during quarry and borrow operation to
management avoid the development of mosquito breeding areas.
The Contractor shall be responsible for the safety and health of people,
properties and communities who may be affected by the Works.
The Contractor shall take care not to interfere unnecessarily or improperly with
Community the convenience or safety of the public or with access to and use and
occupation of all roads and footpaths, homes and businesses, regardless of
Health and
whether they are public or in the possession of the Employer or others.
Safety The Contractor shall identify areas that require restricted access, including open
and unattended excavations, areas subject to falling debris, and other
potentially hazardous locations. The Contractor must guard and protect such
areas from access by unauthorized persons.
Protection from Violence and Harassment
65. Violence and harassment behaviors are prohibited in all its forms and against any person in the
project.
66. According to the Report (V) 2, Ending Violence and Harassment in the World of Work,
International Labour Organization Conference 108th Session, the term “violence and
harassment” should be understood as a continuum of unacceptable behaviors and practices, or
threats thereof, whether a single occurrence or repeated, having the aim or effect of causing
physical, psychological, sexual or economic harm, and includes gender-based violence and
discrimination, including domestic violence.
67. Anyone who has been found to have committed an act of violence and/or harassment against
another person under the terms of this policy is liable to any of the following sanctions:
• Informal warning;
• Formal warning;
• Additional training;
• Loss of up to one week's salary;
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• Suspension of employment (either administrative leave as above or without
payment of salary), for a minimum period of 1 month up to a maximum of 6
months;
• Termination of employment; and/or,
• Referral to the police or other authorities as warranted.
68. The nature of the sanctions will depend on the gravity and extent of the act and shall comply
with the provisions of the labour law and other relevant legislation. In Coordination with the
Engineer, suitable deterrent sanctions will be applied to ensure that incidents of violence
and/or harassment are not treated as trivial.
69. The Code of Conduct at the Work Place applies to the Contractor, every sub-contractor, and all
other Workers. The Contractor will not tolerate violence or personal harassment and/or
discrimination of any kind in project site. For that reason, the Contractor shall sign, apply and
uphold the Code of Conduct at the Work Place attached to these conditions even if the
official complaint is withdrawn. All Contractor staff are accountable and responsible for
enforcing this code. They must make every effort to prevent discrimination, harassment and/or
violent behavior in the project site, and must intervene immediately and report the incident in
accordance with this code if they observe a problem, or if a problem is reported to them.
Accordingly, refraining from complying with the aforementioned terms would be deemed a
violation of this code.
70. The Contractor shall nominate one official to be responsible for receiving complaints pursuant
to the Code of Conduct. This official will receive training on the content of the Code, its
enforcement, and the complaints procedure, as well as the nature of the sanctions and the
disciplinary measures available in coordination with the grievance redress focal point assigned
in the municipality.
71. The Contractor shall also train certain individuals, including supervisors on the content of the
Code of Conduct, in order for them to provide continuous trainings to Workers on violence and
harassment in the World of Work, and the grievance redress mechanism available.
72. Employees who report misconduct under the Code of Conduct or suspected violation must be
protected from retaliation. This applies to both unofficial and official complaints. Employees
that are found guilty of retaliation will be subject to disciplinary action that may also result in
termination.
Annexes and Templates
Annex # Annex Title
A1 Environmental and Social Management Plan
A2 Considerations for employment-intensive works in response to COVID-19
A3 MSSRP Recruitment Strategy
A4 Recruitment List – Jordanians (Male and Female and PWDs)
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A5 Waiting Lists – Jordanians (Male and Female and PWDs)
A6 Recruitment Lists – Syrians (Male and Female and PWDs)
A7 Waiting Lists – Syrians (Male and Female and PWDs)
A8 Recruitment Plan
A9 Task Rates Table
A10 Environmental, Social, Health and Safety Method Statement
A11 Penalties for Non-Compliance with the Safeguards
Template Template Title

#
T1 Summary of Workers Days , Workers and Wages Paid
T2 Employment Contract Template – with the code of conduct page for signature
T3 Contractors Staff Table
T4 Groups Configuration
T5 Workers Registration template
T6 Muster Payroll/ Daily Attendance Sheet
T7 Monthly Progress report
T8 Social and Environmental Safeguards Compliance Checklists
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Annex 5 - Code of Conduct
Municipal Services and Social Resilience Project, MSSRP
Code of Conduct at the Workplace
Project: Contract No:
Employer: Contractor/ Sub-contractor:
Worker: Worker ID:
Scope of activation and application:
The Contractor is committed to the implementation of this Code, which is known as the "Code of Conduct at
the work site"; in addition to all the staff working with him/ her at all work sites of the project. The rules of
this Code shall also apply to all subcontractors and suppliers working within the project sites.
· The objection of this Code of Conduct:
This Code aims to promote decent work in accordance with international standards and national labor law by
reflecting the aspirations of individuals in their professional lives and their outstanding hopes for
opportunities, incomes, rights, family stability, personal development, justice and gender equality, as well as
their desire to express their voices and recognize their role.
First: Obligations and commitments of the Employer and the Original or Sub-Contractor:
The Employer or his Representative shall promote and enforce the Fundamental Principles and Rights at
Work by:
A - Elimination of all forms of forced or compulsory work: No additional work may be compulsory or
forced, and all additional work must be on an optional basis, and the overtime is calculated in accordance
with the provisions of the Jordanian Labor Law. The employer shall not be allowed to keep the workers'
passports or any document of their own for any reason.
B. The working environment of workers free of violence. Violence and harassment in the workplace shall
be prohibited in all its forms, including: assault Verbal abuse, threats to workers for any reason, abuse,
sexual harassment in all its forms and manifestations. Sexual harassment includes unwelcome sexual
advances, requests for sexual favors, and other unwanted verbal or physical conduct of a sexual nature
occurring between personnel/staff working on the project.
B. Prohibit the employment of any child under the age of 18: by not employing children or juveniles in
any way, by confirming the ages of the workers prior to their employment, interviewing them and
verifying the documents of the workers.
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C. Elimination of discrimination at work: The employer shall not discriminate against any worker on the
basis of family status, ethnicity, race, gender, religion, language, marital status, age, disability (physical
and mental), political conviction or social, civic, or health status.
D. Occupational Safety, Health at the Workplace: The employer shall provide a safe working
environment by taking precautions and measures necessary to protect workers and members of local
community and affected persons from the hazards and diseases that may result from the work and from
the machines used therein and to provide personal protection equipment and protection to workers from
work hazards and occupational diseases such as clothes, glasses, Shoes, etc., and to familiarize workers
with the dangers of work and occupation before their employment.
Second: Obligations of the Worker
1. The performance of the work by the worker himself/ herself, and this obligation requires that the work
assigned to him and agreed upon in the contract himself be not assigned to other or use other person in the
performance without the consent of the employer
2. Obey the employer's orders and instructions relating to the agreed work, provided that such orders do
not violate the contract, law or morals, nor do they endanger the worker or his colleagues in the
affirmation of the principle of executing contracts in good faith
3. To maintain work schedules and respect the special system concerning the proof of the presence of
workers and their departure, and not to delay the times of attendance or early departure from site without
permission or legitimate justification for doing so, the worker must follow the procedures determined by
law or regulations or orders of the employer in the case of absence from Work for one day or more or
violating working hours in one day and obtaining permission or permission to do so
4. The obligation to keep the things delivered to him/ her for the performance of his work, and includes
the obligation of the worker to perform the work carefully, the usual person's commitment to maintain the
means of production and work tools and documents placed at his disposal and to preserve them, and to
take all necessary measures to its protection and safety.
5. Commitment to the good treatment of the employer and respect for the supervisors and colleagues and
cooperation with them, where concerted efforts to perform the work to the fullest need and cooperation of
workers together and respect each worker to his/ her superiors and colleagues so that the familiarity and
cooperation among all.
7. Preserving the dignity of the work and the conduct of the appropriate conduct. This obligation requires
that the worker take appropriate courses in the course of his work within the workplace avoiding acts and
statements that affect honesty, integrity, dignity and respect.
8. Maintain safety in the workplace and the safety of colleagues and abide by all relevant legal provisions.
9. Respectful treatment and mutual respect for both sexes and workers with disabilities and their needs.
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Common Provisions
1. The Worker and employer shall convey an attitude of respect to the members of the Local Community
and the Local Community (ies)’ culture and traditions, and any affected person(s).
2. The Worker and employer shall prohibit use of sexual language or behavior, in particular towards
women and/or children, that is inappropriate, harassing, abusive, sexually provocative, demeaning or
culturally inappropriate. In addition, prohibit use of acts that inflict physical, mental or sexual harm or
suffering, threats of such acts, coercion, and deprivation of liberty
3. The Worker and employer shall prohibit the exchange of money, employment, goods, or services for
sex, including sexual favors or other forms of humiliating, degrading behavior, exploitative behavior or
abuse of power. Prohibited sexual exploitation and abuse (SEA) includes any actual or attempted abuse of
a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to,
profiting monetarily, socially or politically from the sexual exploitation of another. Sexual abuse is
further defined as “the actual or threatened physical intrusion of a sexual nature, whether by force or
under unequal or coercive conditions.” Women, girls, boys and men can experience SEA, as well as
project beneficiaries or members of project-affected communities. Also prohibited are acts of sexual
activity or abuse, or otherwise unacceptable behavior towards children, limiting interactions with
children, and ensuring their safety in project areas.
3. The worker and the employer shall read this Code and abide by all its provisions.
4. The worker and the employer must sign a declaration stating that they are aware of the provisions of
the Code and its full compliance with its provisions.
5. If the worker contravenes the provisions of this Code, he/ she shall be held liable and shall take
disciplinary measures and penalties against him/ her in accordance with the terms of the contract. .
Declaration ………………… the Contract …………….. the worker …………….
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Annex 6 – GBV Action Plan
Sexual Exploitation and Abuse

(SEA)/Sexual Harassment (SH) Risk
Mitigation Action Plan
Key Activities for follow-up
July 2022 – December 2022
P161982 Municipal Services and Social Resilience Project
Level of Risk: Substantial
Section I: Summary
This Action Plan builds upon the recently completed Gender and Social Inclusion Assessment (GSIA,
May 2020) for the Municipal Services and Social Resilience Project and includes key SEA/SH Risk
Mitigation and Response Measures in line with the World Bank Good Practice Note (February 2020).The
SEA/SH Risk Mitigation Action Plan focuses on key actions that are in place currently and proposed to
be undertaken immediately within the next 6 months and beyond.
The GBV SEA/SH Risk mitigation Action Plan adopted the suggested GBV model which had been
developed according to the GSIA findings and placed importance on the localization of the GBV context
in the municipalities and local communities.
The following activities, addressing priority SEA/SH risks for PMU staff and consultants have been
carried out June 2021- July 20228:
8
It is noted that the proposed timeline of the implementation of these activities is tight, however given the
substantial risk of SEA/SH for the project, the timeline reflects the urgency with which the project must put in place
risk mitigation measures.
154
o Development, endorsement and signature of MSSRP Codes of Conduct (CoCs)9by all Project
Management Unit (PMU)/project staff
o Identification of Gender Based Violence (GBV) service providers. Based upon the initial list of
service providers in the GSIA, a second round of vetting to ensure quality of services.
o Tendering for independent GBV/SEAH Service Provider responsible for managing the
provision of services to prevent and respond to GBV, including SEA/(SH, in support of the
MSSRP. The PMU decided for technical reasons t not to continue with the selected service
provider and to go forward to recruit another agency for this task.
o Training delivery on the MSSRP’ CoC content and SEA/SH to PMU staff, including basic
reporting mechanism and referral information to GBV services.
o Training of direct workers (PMU staff and consultants) on SEA/SH, GBV drivers/risks and Codes
of Conduct in order for them to support the process of rolling out mitigation measures.
o Codes of Conduct for project as a whole, PMU staff and consultants has developed and a
commitment letters have been signed by MSSRP staff , all projects documents were updated for
the launch of Innovation Fund and Second Cycle of Municipal Grants sub-projects and include a
COC with SEA/GBV language for contractors (and their workers) undertaking sub-projects.
o Supervision strategy to monitor adherence to the Code of Conduct
o PMU has hired a GBV, Gender & inclusion specialist July 2022
Other measures targeted at project beneficiaries, such as strengthening the GRM in 28participating
municipalities with specialized entry points for SEA/SH complaints, build on the findings and
recommendations from the GSIA. Funding from the Human Rights and Development Trust Fund
(HRDTF) has been granted to support the Task Team in undertaking rights based GRM design and
awareness raising at the participating municipalities’ level.
Specialists who will support this action plan:

o Gender specialist staff member within the PMU will be involved in training and consulting
project staff.
o Independent long term GBV-SEAH service provider NGO procured by the MOLA/CVDB -
MSSRP.
 The newly selected NGO will move forwards as follows:-
 It will be hired immediately via rapid procurement processes.
 It will be responsible for managing an independent GRM for SEAH
complaints from MSSRP staff and beneficiaries, including response
and accountability protocols.
o It will develop and deliver training and awareness raising sessions on topics related to its
scope of work to MSSRP team and PMs work contractors/engineers.
Section II: Detailed Action Plan:
9
A customized commitment letter has been derived from both; the Public Service’ CoC and the World Bank SEA/SH
protocols. It was signed by PMU/MSSRP staff and consultants in May 2021.
155
156
GBV Risk Mitigation Actions in place Gaps Actions needed Responsible Timeline/
Steps Deadline
A. Trainings (PMU)
Training on the internal No gaps now Carry out training. World Bank August 30,
CoC violation’ 2022
complaint mechanisms GBV
Specialists, as
CoC’ supervision strategy is well as Gender
approved by the MOLA SG, and Specialist from
CoC supervision the World Bank. Trainings must use an
additional training for the PMU the PMU.
strategy
should be oriented towards
sexual harassment in the
workplace and Codes of November 30,
Conduct. Training to later be 2022
rolled out to Participating
Municipalities (PM).
G&IS will create the training

material and carry out the
training
30 August 2022
B. Inclusion of women in the project
Measures in place to PMU currently contains more No gaps now Encourage this as a policy PMU gender Novermber 30,
hire women, including than 50 percent of female to down the road for future hiring specialist 2022
in positions of male staff and Deputy Project and staff appointments at the
leadership and with Director ( the second highest PMU level.
decision-making management authority of the The long term
authority, applicable to PMU) is a female independent
all project-related staff, GBV/ SEAH
including Municipal NGO service
Staff. However, feedback from women Review men to women ratio of provider
community members as reported municipal staff for gender gap
157
Steps Deadline
in the GSIA noted that at the Applying gender

municipal level, the higher ratio equality policy in
of men staff may discourage terms of recruitment at Encourage municipalities to
reporting or complaints of PMs Staff. consider gender equality
SEA/SH. processes by addressing
inequalities in recruitment
process.
Recruit the long term NGO

service provider for managing
an independent GRM for
SEAH complaints
Strengthening the GRM in 28

PMs with specialized entry
points for SEA/SH complaints
1. GBV services mapping of project areas
GBV services mapping Mapping of local GBV services Narrow down the mapping to PMU gender September 30,
of project areas included in the GSIA, including key organizations and conduct specialist and 2022
basic quality assessment a more in-depth quality The long term
assessment independent
GBV/ SEAH
NGO service
Maintain connection with provider
service providers to ensure that
mapping is kept up to date
158
Steps Deadline
Regularly Update the GBV SP

mapping list by adding new
referral partners of the recruited
GBV NGO, if explored.
2. Codes of Conduct with language on GBV/SEA
Codes of conduct to be The newly recruited PMU staff

signed in both sign the commitment letter
languages English &
Arabic October 30,
All the sub project contractors 2022
and workers will sign the CL Identify steps/strategies to PMU
once start the implementation of protect GBV/SEAH
No gap complainants and witnesses.
the sub-projects (IF, MG2)
Allocate a specific
communication mechanism i.e.
(anonymous email) for
sensitive SEAH complaint at
MOLA level.
Create a specific mechanism to

be used by MSSRP staff to
complain against GBV/SEAH
if feeling more comfortable not
to directly complain to MOLA.
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Steps Deadline
Awareness sessions and The CoC/CL identifies the Develop CoCsupervision PMU with December 30,
consultations with supervision strategy in2 clauses; strategyfor PMU staff and support from 2022
MOLA about their 25 and 26, Lack of appropriate consultants(ILO can play a World Bank.
respond to GBV and capacity to intake and role).The supervision strategy
SEAH investigation respond to would be to monitor that all
GBV/SEAH’ cases at workers and staff have signed
Clause 25: identifies the public entities i.e. Senior
authorization public employees the CoC and attended training; management of
MOLA and CVDB monitor the functioning of the
who are responsible for receiving because the topic is MOLA and
the complaints. GRM/SEA channels; and to CVDB
totally new to them. develop an accountability
protocol in case of breach.
Authorization team consists of SEAH investigation
PMU management, MOLA and protocol is not
CVDB gender units and SEAH’ case management and
available. investigation techniques
grievance redress units at MOLA
and CVDB and a third training.
independent party is separately
mentioned as one of the
complaints’ pathways options. Absence of Zero Structure a specialized and
tolerance terminology trained investigation team to
related toGBV/SEAH. undertake the responsibility of
Clause 26: the project applying a SEAH responsive
management unit (director and protocol.
deputy director) will oversee the
implementation, commitment
and compliance with CL’ finalize SOPs for the
provisions. Oversight of investigation team ensuring
administrative accountability is gender responsive measures,
entrusted with the application of confidentiality and
the CL, to H.E. the Secretary- accountability.
General of MOLA.
160
Steps Deadline
3. CoC Training of all project workers
Training of all other ILO scope of work covers Supervisors (PMU management The long term December 31,
contracted workers (i.e. training of contractors, including staff, site engineers, etc) will independent 2022
those recruited by on CoC. also be trained on their GBV/ SEAH
contractors) Discuss with ILO any responsibility to monitor and NGO service
additional training enforce the CoCs.In addition to provider
needs of contracted the CoC, the training must also
include how to report a , and ILO,
workers. supported by
SEA/SH complaint
PMU and ILO
CoCs signed by all the Circulated and signed To do and report in progress PMU Continuous
new PMU staff and reporting.
contracted workers and All workers hired by works No copy of the signed
on file contractors have to sign a CoC as CL has been given to
per the project’s Standard MSSRP staff for
Procurement Documents. To hand a copy of the signed
reference.
CL to staff for reference.
Place the CL document in the

one drive.
4. GRM for PMU staff and consultants that is sensitive to SEA/SH complaints
Establish an permanent The CL was developed, GRM/SEAH allocated Establish permanent GRM for By October 30,
mechanism for disseminated among for PMU staff is not in PMU staff, including entry 2022
handling SEA/SH MSSRP/PMU for signature. place yet. points that are sensitive The long term
complaints by PMU especially to sexual harassment independent
workers complaints. GBV/ SEAH
NGO service
provider
161
Steps Deadline
As an interim measure, World

Bank will procure an external
GBV agency to provide MOLA and
oversight in the development CVDB relevant
and handling of SEA/SH units indicated
complaints in the CL.
Hire a long-term Tendering phase NA Procurement process PMU, September 30,

external GBV 2022
specialized agency
GRM-GBV/SEAH’ service Establish the applications
provider NGO’ TORs has been review committee
customized and a RFQs sent out
to the shortlisted NGOs for
application.
Strengthen GRM that GBV-SEAH service provider Current Project GRM To do, part of scope of work of The long term October 30,
includes NGO recruitment is in the is focused on external specialized agency to independent 2022
procurement process complaints from develop a detailed SEA/SH GBV/ SEAH
measures sensitive to project beneficiaries; GRM protocol for the project. NGO service
reporting SEA/SH there is a gap in provider
complaints. reporting mechanism
GRM includes for project staff. Gather information from
provision of Further investigation PMU/project staff (especially
basic/minimum GBV of existing GRM for women) on accessible entry
services, and an project staff, including points and use this to help
actionable SEA/SH SEA/SH entry points design
response protocol and needed.
accountability
framework
162
Steps Deadline
GRM operators/focal
points trained on GRM
implementation and Long-term: Maintain GRM FPs receive training on Permanent
roles and PMU focal point and how to handle SEA/SH cases November 30,
Assigned GRM focal point for add external GBV and sign ethical code of The long term 2022
responsibilities the PMU, ensuring sufficient independent
specialized agency conduct that obliges
female focal points (CL clauses; confidentiality and privacy. GBV/ SEAH
25). NGO service
provider and
Trained GRM focal PMU
points.
GRM is functional NA Not capacitated yet Monitor implementation MOLA SG and

(complaints being PMU
processed) Permanent
December 2022
5. GRM for project beneficiaries that is sensitive to SEA/SH complaints
Establish SOP for There is a basic operational There is no Standard Standard Operating Procedures PMU, October 31,
general GRM for GRM in place in all participating Operating Protocol for for municipal GRMs should be 2022
project beneficiaries municipalities (PM). Affected the GRM including finalized.
persons can register their entry points for GBV,
grievances with the PMU at the and there are no
Hire a long term central level and/or at the written procedures Refine methodology for The long term
independent GBV/ municipal level. about the GRM involving external GBV independent
SEAH NGO service process or specialized agencies. This GBV/ SEAH
provider confidentiality could include developing a NGO service
Each PM has an assigned GRM requirements TOR to hire one agency to provider
Focal Point. Complaints are develop the SEA/SH GRM
logged and the GRM is design, and one or more
monitored by PMU staff. Current entry points external GBV specialized
are not confidential agencies for geographical
enough for SEA/SH coverage, to act as an
163
Steps Deadline
complaints independent GRM manager(s)

for SEA/SH complaints, to
The GRM at the municipal level ensure equal treatment and
is overseen by the Executive confidentiality.
Officer of the municipality with The lack of the
inputs from the PMU/CVDB institutionalization of
staff. the GRM and the
informal, personal ties Rights-based GRM design is an
that govern it poses an ongoing process and will be
obstacle for complaints consulted with stakeholders
Municipalities have more than related to GBV and through the
one uptake channel (e.g. abuse of power,
Facebook page; walk into the undermining the HRDTF scope of work in 2021
municipal office; phone- accountability of the and will extend beyond this
number). The PMU also municipalities and action plan.
recently established a hotline for social contract. (GSIA)
receiving complaints at the sub-
project level (for example, from
beneficiaries);
Women are reluctant to
turn to public entities
for assistance in
The GSIA has been completed addressing sexual
with an assessment of the GRM
abuse and prefer to use
design. A GSIA action plan is
private approaches.
currently being developed to
address the gaps in the GRM
design, including entry points for
GBV.
Design GRM that Recruiting a long term There are no written The protocols must be The long term October 30,
includes independent GBV/ SEAH NGO procedures about the actionable and include guidance independent 2022
service provider in progress GRM process or on how to link and integrate the GBV/ SEAH
measures sensitive to confidentiality SEA/SH protocol into the NGO service
reporting SEA/SH requirements in a overall project’s protocol. For provider
complaints. GRM protocol. example, when the SEA/SH
manager receives a complaint,
164
Steps Deadline
GRM includes in what manner will they

provision of communicate with the PMU?
basic/minimum GBV And when the project’s general
services, and an GRM receives a SEA/SH
actionable SEA/SH complaint, how will they
response protocol and connect the complainant with
accountability the SEA/SH GRM manager?
framework
GRM operators/focal The GRM FPs have undergone There are currently 17 For both the general project PMU, December 30,
points trained on GRM several gender trainings courses male and 4 female GRM and the SEA/SH GRM: 2022
implementation and under the supervision of a PMU GRM FPs in the 21
roles and gender specialist, in addition to municipalities. The The long term
responsibilities specialized courses in GRM by recommendation of the Establish clear ToRs with independent
including SEA/SH the PMU. However, according to GSIA was to have criteria and an interview GBV/ SEAH
GRM most interviewees, there was no PM’s appoint one male process for the GRM focal NGO service
training on how to integrate GRM FP and one point position to ensure that provider
gender in the GRM Female GRM FP from individuals are qualified for the
each municipality role.
(they are generally not
hired externally; they Appoint more women to fulfill
are appointed from the responsibility of handling
existing municipal the GRM to increase the
staff). comfort and confidence of
vulnerable groups to use the
mechanism.
GRM FPs receive training on

how to handle SEA/SH cases
and sign ethical code of
conduct that obliges the person
responsible for ensuring
confidentiality and privacy.
165
Steps Deadline
Current GRM Overall, the GRM Implement planned measures to PMU, October 30,
functionality is utilization rates are strengthen the GRM (see steps 2022
enhanced Recruitment of a long term low. above), ensure appropriate and
independent GBV/ SEAH NGO timely tracking of complaints On going
service provider is in progress The long term
independent
Confidentiality and GBV/ SEAH
discretion are serious NGO service
challenges in handling provider
any complaints, let
alone GBV complaints
as part of
municipalities work.
6. Awareness raising and community outreach
Awareness raising The project has developed a No communication Continue to ensure that all PMU Activities
ongoing (by firm or Stakeholder Engagement Plan plan in place yet to stakeholder engagements started by
directly by the PMU) (SEP) with Technical Assistance organize exchanging provide information about the October 15,
and are accessible to from the World Bank with due GRM information project GRM and information then on-going
and attended by women focus on inclusion of vulnerable between stakeholders is posted at sub-project sites.
and girl community groups, including women and and MSSRP.
members various engagements throughout
the project cycle.
Information
Information on possible dissemination plan Need awareness raising on how
GBV/SEA risks related The new communication about GBV/SEAH to access the GRM, with
to the project, CoC, specialist is hired in June 2021 risks related to the special focus on women and
reporting through the MSSRP not developed refugees.
GRM, response yet as communication
protocols See work planned under HRDTF specialist position was
vacant till early June. Publish and distribute
communication materials on
GRM, including entry points
for SEA/SH once in place.
166
Steps Deadline
Covid- 19 and its

implications hinder the
implementation of the Coordinate with HRDTF.
planned awareness
sessions
Gather feedback Feedback from women’s focus Communication plan Continue to gather feedback PMU, PMU Ongoing (1-2
from all groups so far has been included not produced yet. from all the beneficiaries gender times per year)
beneficiaries in the GSIA. For example, including specialist&
including women women focus group participants
and girls on the expressed that they prefer to women and girls regularly Communication
Suspension of the and outreach
topics above address any GBV incidents MSSRP negatively
privately and therefore do not specialists.
affects
report any, though that does not communication
necessarily mean that SEA/SH is between MSSRP and
not happening. PMs.
167
Annex 7 - MSSRP Chance Find Procedure
Chance Find Procedures
Contracts for civil works involving excavations should normally incorporate procedures for dealing with
situations in which buried physical cultural resources (PCR) are unexpectedly encountered. The final
form of these procedures will depend upon the local regulatory environment, including any chance find
procedures already incorporated in legislation dealing with antiquities or archaeology. For MSSRP,
chance finds procedures contain the following elements:
1. PCR Definition
In some cases the chance finds procedure is confined to archaeological finds; more commonly it covers
all types of PCR. In the absence of any other definition from the local cultural authorities, the following
definition could be used: “movable or immovable objects, sites, structures or groups of structures
having archaeological, paleontological, historical, architectural, religious, aesthetic, or other cultural
significance”.
2. Ownership
The identity of the owner of the artifacts found should be ascertained if at all possible. Depending on
the circumstances, the owner could typically be, for example, the state, the government, a religious
institution, the land owner, or could be left for later determination by the concerned authorities.
3. Recognition
As noted above, in PCR-sensitive areas, recognition and confirmation of the specific PCR may require the
contractor to be accompanied by a specialist. A clause on chance finds should be included in every
contractor’s specifications.
4. Procedure upon Discovery
Suspension of WorkIf a PCR comes to light during the execution of the works, the contractor shall stop
the works. Depending on the magnitude of the PCR, the contractor should check with MOMA for advice
on whether all works should be stopped, or only the works immediately involved in the discovery, or, in
some cases where large buried structures may be expected, all works may be stopped within a specified
distance (for example, 50meters) of the discovery. MOMA‟s decision should be informed by a qualified
archaeologist. After stopping work, the contractor must immediately report the discovery to the
Resident Engineer. The contractor may not be entitled to claim compensation for work suspension
during this period. The Resident Engineer may be entitled to suspend work and to request from the
contractor some excavations at the contractor’s expense if he thinks that a discovery was made and not
reported.
Demarcation of the Discovery Site
With the approval of the Resident Engineer, the contractor is then required to temporarily demarcate,
and limit access to, the site.
Non-Suspension of Work
168
The procedure may empower the Resident Engineer to decide whether the PCR can be removed and for
the work to continue, for example in cases where the find is one coin.
Chance Find Report
The contractor should then, at the request of the Resident Engineer, and within a specified time period,
make a Chance Find Report, recording:
· Date and time of discovery;
· Location of the discovery;
· Description of the PCR;
· Estimated weight and dimensions of the PCR;
· Temporary protection implemented.
The Chance Find Report should be submitted to the Resident Engineer, and other concerned parties as
agreed with the cultural authority, and in accordance with national legislation. The Resident Engineer, or
other party as agreed, is required to inform the cultural authority accordingly.
Arrival and Actions of Cultural Authority
The cultural authority undertakes to ensure that a representative will arrive at the discovery site within
an agreed time such as 24 hours, and determine the action to be taken. Such actions may include, but
not be limited to:
· Removal of PCR deemed to be of significance;
· Execution of further excavation within a specified distance of the discovery point;
· Extension or reduction of the area demarcated by the contractor.
These actions should be taken within a specified period, for example, 7 days. The contractor may or may
not be entitled to claim compensation for work suspension during this period. If the cultural authority
fails to arrive within the stipulated period (for example, 24 hours), the Resident Engineer may have the
authority to extend the period by a further stipulated time. If the cultural authority fails to arrive after
the extension period, the Resident Engineer may have the authority to instruct the contractor to remove
the PCR or undertake other mitigating measures and resume work. Such additional works can be
charged to the contract. However, the contractor may not be entitled to claim compensation for work
suspension during this period.
Further Suspension of Work
During this 7-day period, the Cultural authority may be entitled to request the temporary suspension of
the work at or in the vicinity of the discovery site for an additional period of up to, for example,
30days.The contractor may, or may not be, entitled to claim compensation for work suspension during
this period. However, the contractor will be entitled to establish an agreement with the cultural
authority for additional services or resources during this further period under a separate contract with
the cultural authority.
169
170
‫‪Annex 8 – Initial Session Report‬‬
‫"المنح البلدية "المرحلة الثانية‬
‫‪1.1 Municipality Grants - MG Cycle 2‬‬
‫‪2‬‬
‫بلدية الوسطية‬
‫تقرير جلسة مشاورات التوجيهية التعريفية‬
‫‪171‬‬
‫أوًال‪ :‬المعلومات الخاصة بالجلسة‬
‫تاريخ الجلسة‪8/09/2020 :‬‬ ‫‪‬‬

‫مكان الجلسة‪ :‬قاعة االجتماعات في البلدية‬ ‫‪‬‬
‫ميسر‪/‬ة الجلسة ‪ :‬حازم الرواشدة‬ ‫‪‬‬
‫مدون‪/‬ة المالحظات‪ :‬حازم الرواشدة‬ ‫‪‬‬
‫الحضور وتصنيفاتهم‪:‬‬
‫شارك بالجلسة التعريفية‪ 29 :‬شخص‬ ‫‪.1‬‬
‫تصنيف الحضور‬ ‫ع‪PPPPPPPPPPPPPP‬دد‬

‫الحضور‬
‫سوريون‬ ‫اردنيون‬
‫ذوى احتياجات خاصة‬ ‫نساء‬ ‫رجال‬ ‫ذوى احتياجات خاصة‬ ‫نساء‬ ‫رجال‬
‫‪-‬‬ ‫‪-‬‬ ‫‪5‬‬ ‫‪2‬‬ ‫‪8‬‬ ‫‪14‬‬ ‫‪29‬‬
‫موظفي وحدة تنمية المحلية في بلدية الوسطية ‪ /‬موظفي بعض أقسام البلدية ‪ /‬أعضاء ‪ /‬عضوات المجلس‬ ‫‪.2‬‬
‫البلدي او المحلي‬
‫موظفي المشروع وهم‪ :‬حازم الرواشدة‬ ‫‪.3‬‬
‫الية التواصل التي تم استخدامها للدعوة ‪:‬‬
‫البلدية ‪ :‬االتصاالت الهاتفية المباشرة وعن طريق الرسائل الهاتفية والواتس أب‪.‬‬
‫فريق المشروع‪ :‬جميع البلديات التواصل عبر الهاتف والمسجات والواتس آب‬
‫‪172‬‬
‫ثانيًا‪ :‬أهداف الجلسة التوجيهية‬
‫تم عقد اجتماع مع الجهات ذات العالقة من المجتمع المحلي‪ /‬لمناقشة آليات الوصول الى احتياجات وأوليات افراد‬
‫المجتمع المحلي من جميع الفئات واألعمار باالضافة الى تحقيق األهداف التالية‪:‬‬
‫التعريف بخطة إدماج الجهات ذات العالقة والمراحل الخاصة بها‬ ‫‪‬‬
‫التعريف بخطة إدماج الجهات ذات العالقة لمكون المشروع – ‪MG2‬‬ ‫‪‬‬
‫االطالع على خطة االستجابة لمواجهة جائحة كورونا في مشروع الخدمات البلدية والتكيف االجتماعي‬ ‫‪‬‬
‫الوقوف على التحديات في الوصول الى الفئات المستهدفة المشاركة في صنع القرار‪.‬‬ ‫‪‬‬
‫التعرف الى افضل الطرق لمشاركة الجهات ذات العالقة بالمعلومات والمستجدات المتعلقة بكل مرحلة من‬ ‫‪‬‬
‫مراحل المشروع‬
‫ثالثًا‪ :‬أجندة الجلسة‬
‫الميسر‪/‬ة‬ ‫النشاط‬ ‫الوقت‬

‫‪ -‬االستقبال والترحيب‬ ‫‪11:00-11:15‬‬
‫‪ -‬التسجيل‬
‫‪ -‬التعارف‬ ‫‪11:15-11:30‬‬
‫‪ -‬االتفاق على قواعد الجلسة‬
‫‪ -‬اجراءات السالمة‬
‫‪ 11:40 – 11:30‬عرض أهداف الجلسة‬
‫‪ 11:50 -11:40‬أهمية ادماج الجهات ذات العالقة‬
‫‪ -‬التعريف باهداف ومكونات خطة ادماج‬ ‫‪12:30: -11:50‬‬
‫الجهات ذات العالقة‬
‫‪ -‬عرض تقديمي عن أهمية إدماج الجهات‬
‫ذات العالقة والخطوات الالزمة لخطة‬
‫االدماج – ومكون المشروع‬
‫‪ -‬المرحلة ‪ 2‬من المنح البلدية‬
‫‪ -‬إجراءات االستجابة لمواجهة جائحة كورونا‬
‫‪ -‬عرض االستبيان‬ ‫‪1:00 -12:30‬‬

‫‪ -‬نقاش مفتوح ‪ /‬اسئلة‬
‫تقييم جلسة التدريب ( توزيع النموذج)‬ ‫‪1:15 – 1:00‬‬
‫رابعًا‪ :‬مراحل سير الجلسة‬
‫‪173‬‬
‫الترحيب بالشكر لجميع المشاركين‪/‬ات لالنضمام إلى الجلسة وحضورهم‪/‬ن‬ ‫‪‬‬
‫شرح الغرض من الجلسة وأهدافها‬ ‫‪‬‬
‫التأكيد على قواعد الجلسة واالعتبارات االخالقية والتي تتضمن"التعبير عن آلراء بكل شفافية وصرحة‪،‬‬ ‫‪‬‬
‫احترام الرأي والرأي اآلخر‪ ،‬حسن االستماع‪ ،‬أجهزة الهاتف صامت ‪"...‬‬
‫الحصول على الموافقة على توثيق الجلسة بالسماح بالتسجيل والتصوير خالل الجلسة‬ ‫‪‬‬
‫االتفاق على ادارة الحوار وكيفية توزيع األدوار‬ ‫‪‬‬
‫تقديم فريق التيسير‬ ‫‪‬‬
‫توضيح آلية سير الجلسة واجراءاتها‬ ‫‪‬‬
‫البدء بالجلسة‬ ‫‪‬‬
‫خامسًا‪ :‬مخرجات الجلسة التوجيهية‬
‫آراء وتعليقات ذات عالقة بآداء البلديات بشكل عام أو اية مالحظات‬ ‫‪‬‬
‫كان هنالك إجماع من الحضور على دور البلدية الفاعل في تقديم الخدمات وتجاوبها مع‬ ‫‪o‬‬
‫مقترحات ومطالب المواطنين صمن األمكانات المتاحة لها‬
‫التأكيد على الدور المشترك ما بين البلدية والجهات ذات العالقة‬ ‫‪o‬‬
‫آراء وتعليقات على نهج إدماج الجهات ذات العالقة‬ ‫‪‬‬
‫اختلط امر نسب مشاركه الفئات في االستبيان على بعض المشاركين ظنا منهم ان النسب يجب‬ ‫‪o‬‬
‫ان يكون مجموعها ‪ %100‬ولكن تم شرح موضوع العينه باستفاضه وتم توضيح هذه النقاط‬
‫بالطريقه التي ادت الى رضى الجميع وفهمهم للموضوع ‪.‬‬
‫يعتقد بعض المشاركين ان قاده المجتمع المحلي ورؤوساء الجمعيات على دراية كافية‬ ‫‪o‬‬
‫باحتياجات واولويات البلدية وليس هنالك حاجة لمشاورة افراد المجتمع ‪.‬‬
‫آراء وتعليقات حول مشروع والمنح البلدية ‪MG2‬‬ ‫‪‬‬
‫أبدى رئيس البلديه وموظفيها اهتمامهم بتنفيذ خطة ادماج الجهات ذات العالقه بشكل عام ومن‬ ‫‪o‬‬
‫ضمنها المشاورات بشكل خاص واكدوا على حرصهم الشديد لتنفيذ هذه الخطه بالطريقة‬
‫الصحيحة في المرحلة المقبلة للمشروع وفي مشاريع اخرى ‪.‬‬
‫يأمل المشاركون ومن ضمنهم البلديه ان يتم اختيار مشاريع تسهم في حل مشكلة البطالة في‬ ‫‪o‬‬
‫بلديتهم ‪.‬‬
‫آراء المشاركون‪/‬ات بأهم التحديات في الوصول الى الفئات المستهدفة المشاركة في صنع القرار‬ ‫‪‬‬
‫‪174‬‬
‫كيفية التأكد من تعبئة االستبيان عند توزيع أعداد كبيرة م المجتمع المحلي‬ ‫‪o‬‬
‫التخوف من األمية األلكترونية حيث أن ليس الجميع على مقدرة من استخدام الرابط وتعبئته في‬ ‫‪o‬‬
‫حين بين البعض أنه يمكن االستعانة بأفراد االسرة وطلب المساعدة منهم او ممكن توزيعه‬
‫ورقي فيما بعد‬
‫المقترحات واآلراء لتطوير وتحسين الطرق لمشاركة الجهات ذات العالقة بالمعلومات والمستجدات‬ ‫‪‬‬
‫المتعلقة بكل مرحلة من مراحل المشروع‬
‫اهميه الدور التوعوي لقاده المجتمع المحلي ورؤوساء الجمعيات والبلديه لتوعيه وتوجيه افراد‬ ‫‪o‬‬
‫المجتمع بالحاجات واالولويات الملحه في بلديتهم ومناقشتها معهم من خالل اجتماعات‬
‫مصغره‪.‬‬
‫يجب ان يحرص موزعوا االستبيان على وصول الرابط الى جميع مناطق البلديه الجغرافيه‬ ‫‪o‬‬
‫وان يحرصوا ايضا على وصول االستبيان الى افراد العشائر المختلفه لضمان شموليه‬
‫المشاورات ‪.‬‬
‫يمكن استخدام صفحات التواصل االجتماعي الخاصة بكا منطقة من مناطق البلدية لضمان‬ ‫‪o‬‬
‫توزيع االستبيان على الجميع‪.‬‬
‫سادسًا‪ :‬انطباعات الميسر‪ /‬ة عن الجلسة‬
‫حازت الجلسة على اهتمام كبير من قبل البلدية ممثلة برئيسها ورئيس وحدة التنمية حيث انهم كانوا حريصين على‬
‫انجاح خطة االدماج بشكل عام والمشاورات بشكل خاص‪ .‬حيث ساعد اهتمام البلدية الكبير بتحفيز المشاركين على‬
‫االهتمام بالموضوع لشعورهم بجدية البلدية باالستماع الراء المجتمع واالخذ باولوياتهم‪.‬‬
‫فقد كانت الجلسة ناجحة من حيث توضيح خطة ادماج الجهات ذات العالقة بشكل مختصر وشرح المرحلة الحالية‬
‫واالستبيان واهدافه‪ .‬وابدى المشاركين استعدادهم التام على تقديم ما امكن النجاح هذة المشاورات وماسستها لتصبح‬
‫نهج للبلدية‪ ,‬ولكن يريد بعض المشاركين ان تاخذ الخطة التركيبة العشائرية للبلدية بعين االعتبار‪.‬‬
‫‪175‬‬
Annex 9 – Survey Template
˯Ύηϧ·ωϭέηϣ -ΔϳϋΎ
ϣΗΟϹ΍ϭΔϳ΋ϳΑϟ΍
Γέ΍ΩϹ΍
ΔρΧ
ΕΎ ϬΟϟ΍˯΍έ΁
ωϼρΗγ· -Ύϓ
ϭΣΔϘ ρϧϣϲϓΔϳ΋ ϳΑΔϘ
ϳΩΣ
ΔϗϼόϟΎΗ΍
Ϋ
Ύ ϣΩϭόΗ) ΔϳΑέϐϟ΍ΔϳγΎ
ϬΗϳϛϠ ϣϟ΍/ 7 (ν ϭΣ) 149 (ϡϗέ ΔόρϗϰϠ ϋ ΔϓϭΣ ΓΩϠΑϲϓΔϳϠ΋Ύϋ ΔϘϳΩΣ ˯ Ύ
ηϧ· ϰϟ΍ωϭέηϣϟ΍ϑ ΩϬϳ
ϱέΟΣϟ΍ρϼΑϟΎ ΑΔϓ ϭλ έϣϟ΍Ε΍ έϣϣϟ΍ϭ ϥ΍
έΩΟϟ΍ϭ ϙΎ
ηϛϷ΍ ϭ ϩΎ
ϳϣϟ΍Ε΍έϭΩ˯ ΎϧΑϙϟΫϛϭ. ΕΎϣϧϭΩ4 ΔΣΎ γϣΑΔϳργϭϟ΍ΔϳΩϠΑϟ
.Δλ ΎΧϟ΍ΕΎ
ΟΎ ϳΗΣϻ΍ϱϭΫϟΕ΍ έΎϳγϟ΍ϑ ϗ΍ϭϣϭ
:ϥΣϧϥϣ
Ωλ έ ϩϭϫ ϡϭϳϟ΍Ύ
ϧΩΟ΍ϭΗΏΑγ , ϲϋΎ ϣΗΟϻ΍ϑ ϳϛΗϟ΍
ϭ ΔϳΩϠ
Αϟ΍ΕΎϣΩΧ ωϭέηϣϥϣΔϳϋΎ ϣΗΟϻ΍ϭ Δϳ΋ϳΑϟ΍ΕΎ ϧΎ
ϣο ϟ΍ϝϣϋ ϖϳέϓ
ϩέϳϏϭ ϡϛΣϟΎ λ ϣϰϠϋ ΫϳϔϧΗϟ΍ΔϠ
Σέϣ˯ ΎϧΛ΍ωϭέηϣϠ ϟ ϬϳϋΎϣΗΟϻ΍έΎ Λϻ΍Ι ϳΣ ϥϣΔϳϠ΋Ύ
ϋ ΔϘϳΩΣ ˯ Ύηϧ· ωϭέηϣϰϠ ϋ ϡϛΗΎυΣϼϣ
ΏϠ ρ ϰϠϋ ˯ΎϧΑϙϟΫϭ Ϭϳο έϣΔϘϳέρΑΕΎ υΣϼϣϟ΍ϙϠ ΗΔΟϟΎ όϣϭ ϝϳϠ
ϘΗϭ έΎΑΗϋϻ΍ϥϳϋ ϲϓϩΫΧ΍ϝΟ΍ϥϣϙϟΫϭ ΏγΎ ϧϣϬϧϭέΗϥϣϣ
ϰϠ ϋ ϡϛο ΍
έΗϋ΍ϡΩϋϭ ϡϛΗϘϓ ΍ϭϣϰϠ ΑϝΑϗϥϣωϭέηϣϟ΍ϝϣϋ ϖϳέϓύϼΑ΍ϡΗΙ ΛϳΣ , ϲϟϭΩϟ΍ϙϧΑϟΎ
ϋ ϡϛΗϳΩϠ ΑΔϠ
ΛϣϣΔΣϧΎ ϣϟ΍ΕΎϬΟϟ΍
.ωϭέηϣϟ΍ΫϳϔϧΗ
* Required
.1 ϡγϹ΍*
.2 έϣόϟ΍*
Mark only one oval.
15 - 24
25 - 35
35 - 64
65 ϥϣέΛϛ΃
.3 α ϧΟϟ΍*
Mark only one oval.
έϛΫ
ϰΛϧ΃
176

MG2-Al Wastyyeh-Hofa Park ESMP 18-6-2023

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MG2-Al Wastyyeh-Hofa Park ESMP 18-6-2023

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MSSRP - ESMP – Construction of Hofa Public Park - Wastyyeh Municipality

MUNICIPAL SERVICES AND SOCIAL RESILIENCE PROJECT (MSSRP)

Construction of Hofa Public Park - Wastyyeh Municipality

Environmental and Social Management Plan (ESMP)

Original document prepared by Musab Al Hour (an individual consultant) in September

4.7 Vulnerable groups.......................................................................................................................................... 41

6.4.2 Mitigation Measures during Operation Phase.......................................................................80

Table 2-1: Responsibilities of the relevant regulatory authorities...............................................................................28

Figure 1:Project Dasign..............................................................................................................................16

Figure 5: Summary of MSSRP GRM mechanism......................................................................................107

CVDB Cities and Villages Development Bank

DLS Department of Land and Survey

E&S Environmental and Social

ESF Environmental and Social Framework

ESIA Environmental and Social Impact Assessment

ESMF Environmental and Social Management Framework

ESMP Environmental and Social Management Plan

ESS Environmental and Social Standards

ESSRP Emergency Services and Social Resilience Project

GOJ Government of Jordan

HSE Health, Safety and Environment

IBA Important Bird Area

MG2 Municipal Grant Cycle 2

ILO International Labor Organization

IPF Investment Project Financing

JADIS Jordan Antiquities Database and Information System

MoL Ministry of Labor

MoLA Ministry of Local Administration

MOPIC Ministry of Planning and International Cooperation

MSDS Material Safety Data Sheet

MSSRP Municipal Services and Social Resilience Project

NGO Non-Governmental Organization

PAP Project Affected Person(s)

PMU Project Management Unit

PPE Personal Protection Equipment

RPF Resettlement Policy Framework

RSCN The Royal Society for the Conservation of Nature

SEF Stakeholder Engagement Framework

WAJ Water Authority of Jordan

● Identified and recommended actions to avoid and/or prevent, minimize, mitigate or

Chapter 1 - Project Information

Chapter 2 - Relevant Laws, Regulations, Policies and Guidelines

● Jordanian Laws and Regulations

● World Bank Environmental and Social Standards

Chapter 4 - Socio-Economic Conditions

● Demographics; this sub-component discusses the different statistics related to population, in

● Socio-economic Conditions including Landscape and Visual impact.

● Community Health and Safety

● Occupational Health and Safety (OHS).

Chapter 6 - Environmental and Social Management Plan (ESMP)

Chapter 7 - Stakeholder Engagement & Information Disclosure

Chapter 8 - Capacity Building

Project Beneficiaries: The Project targeted 26 municipalities: 14 participating municipalities (PMs)

Component 1: Municipal Grants (estimated US$27million)

Figure 1:Project Dasign

1.2 Geographic Area of The Project

The Figure 2 below, presents an aerial photo of project area.

Figure 2: Project Area

The sub-project activities include:

 Utilities and Infrastructure:

 Landscaping and Outdoor Amenities:

 Finishing Touches: Cleaning the construction site and removing debris.

1.4 Sub-Project Objectives

2.1 Jordanian Laws and Regulations